Mystic Hotel - San Francisco

Don't have much to say: just really great! Enjoyed everyday/night and stayed there for 8 nights. I had one worry, which was the noise -because of its central location- but actually that was fine. So I would strongly recommend this hotel! The only bad experience I had there was at the very (trendy/hip) bar, where the staff, incl manager, were quite unprofessional/rude: […] because we had waited 25mn to get 3 drinks, we decided to leave and asked to get our credit card back. It took us a while to get it back, and we had to face a very aggressive (male) manager and (female) waiter. They should have said they were sorry for the wait instead of making it so difficult! Anyway, spend your money in another bar if you want to have a pleasant evening! It's a shame because the place looked really cool, great band playing too! Read more

Great location next to Union Square and shopping. Hotel was clean and the service was great...they let us check in early. Room was small but unique and functional. No view from our room and there was some noise from outside early in the morning. Breakfast was one of the better free hotel breakfasts that we have had. Price was reasonable. If we return […] to SF will stay at this hotel again. Read more

Literally steps from my conference hotel (Grand Hyatt) at a fraction of the cost ... renovations still taking place, but even with some way to go, the original charm of the place can be seen and appreciated. A real find if you're looking for value and mostly only need a place to sleep. But if you're looking for luxury, this isn't the place for you.

The Crescent was a great deal - the room was much larger than I expected, and the staff were superb. They seemed genuinely interested in making my stay enjoyable, greeting me by name, asking about my day, and providing great suggestions for tours/restaurants. If I am ever in San Francisco, I will stay at the Crescent.

Although my employer is quite generous with lodging compensation, I wanted to find something cost effective with a decent location. The Crescent was fine. Nothing fancy, but the staff were friendly and accommodating. It's an old building and a bit run down, but very typical very the older boutique hotels in SF. The room was a bit cramped and lacked […] a desk area where one could sit down with my laptop. Also, the neighbors in the apartment next door appeared to adopt some pigeons as pets, so I could hear them coo'ing all through the night. That sucked. However, the bar in the building is fantastic. A bit of a hipster haven, but a great selection of craft scotches and bourbons. The surrounding small business were great too - Chinese tea shop, mini-mart, and a drycleaner who pressed my shirt in 10 minutes for $2. Read more

Hotel is in great location, near to BART and other public transit; also near shops, restaurants & delis. Breakfast adequate, friendly staff. Plan to stay there again.

Had a room on 7th floor...., large walk in shower, decent views and very quiet ! The staff were very helpful and accommodating !

Located in union square, loved the homey decor, did not feel like I was in a hotel room but rather a bedroom. Price for the location was an unbeatable choice.

We stayed at the Crescent San Francisco for two nights during our visit to California. The location of the hotel was great--situated in Union Square and only a few blocks from the Powell BART Station, which made travel in and out of the city with luggage very easy. The hotel itself was beautiful on the inside-- rooms were beautifully decorated and very […] clean. Hotel lobby was very clean and the staff was very nice. The only complaint that we had, which was not the fault of the hotel, was that our room was situated on the backside of the hotel and we were awoken early both mornings by construction going on in the alley out back. Again, not the fault of the hotel. Next time, we would just ask for a room on the front side of the hotel to ease the noise level in the early morning hours. We would stay there again and would recommend it for your next trip to San Francisco! Read more

This hotel is on the edge of Chinatown, and it's only a short walk through that to North Beach, so the location is really excellent. It's also just north of Union Square and all the shopping, if you're into that sort of thing. The rooms are a little older, but we had flatscreen TVs so that was modern. No refrigerator, no ice machines, they had to bring […] you ice, which was fine (please remember to tip the guy/gal). The room we had actually used to be two rooms joined by a shared bathroom, so it was pretty huge, which was nice. More room than we really needed, but it was nice that we had a TV in each room and one person could sleep without being disturbed by the other... HOWEVER, the main problem was that we got a room right next to the elevator, and we could hear the BING! of the elevator coming to our floor, or even the two below it, ALL NIGHT LONG. And we had a white noise generator going!! We were even on the top floor, you'd think it would be a little more quiet, but no dice. If it wouldn't have been for that, it would have been a pretty good stay, overall. However, I'd rather sacrifice the location for a little more basic comfort next time. Read more

I chose this hotel over one in the wharf, because it was half the price. And after staying here, I'm glad I did. It's in a great location (on the edge of union square and chinatown). Plus its only about 10min from the wharf. I would stay here again.

This guest did not leave a comment.

The hotel is one of these old places in SF where the rooms are very small and the elevator is ancient. I was OK with that, but I was not OK with the noise directly outside my room (hotel employees carrying something noisy in a stairwell) that woke me up all three days I was there between 6 and 6:30am. I got inconsistent numbers of towels from the maid […] service and my friend who stayed down the hall got no towels at all one day (as in, they came in and removed all his towels without replacing them). The continental breakfast was just OK. The location looks sketchy from the outside, although the hotel looks nice when you walk in. Also, on the positive side, the bar on the second floor is a nice place to hang out. Read more

This guest did not leave a comment.

Location was great since the 4 of us do not mind walking. Only 2 blocks from China Town. We enjoyed walking through China Town to get to North Beach and all the Italian resturants. Also only a 1 1/2 blocks from Union Square.

Great location n convent to all major shopping n restaurants n attraction

We loved our stay at the Crescent Hotel! Unique and hip...very comfortable. Great location, within walking distance of everywhere we were going. We appreciated the special treatment...given a suite instead of the regular room we had planned as it was my husband's birthday. Would definitely go back and recommend to friends.

Great Hotel for the price and location. Would recommend others.

On unexpected overnight layover at Charlotte airport, I was seeking something a bit nicer than the 2 star hotels near the airport. I found the Plaza about 15 minutes away by cab. It was listed as a 3 star, but in reality was nowhere close to that. It has run down horribly -- peeling paint, stains on carpet, deteriorated caulk in bathroom. My bed was […] actually missing pieces. All I could think of was, if there were so many visible issues, what kind of invisible problems were there? It was very sub-par Read more

I had a great stay at the Crescent. The hotel has a great location and was well-priced. I would definitely recommend this hotel to anyone looking to stay in hub of San Francisco.

I've stayed in the Crescent Beverly Hills for weeks at at time and loved it so decided to try the SF location. Pleased with it. Rooms are great. Location is great. Will stay there again.

This guest did not leave a comment.

The service staff at the front desk were very antisocial, and couldnt give me directions to the BART. The breakfast was just ok. I was not a fan, this hotel did not look like the photos on hotel.com.

My only concern was that one night we could hear the people next to us for awhile. I know you can not control that type of thing.

This hotel is okay. Booked a suite for 4 people but they would only give me 2 keys. I had to request the extra towels and the blanket/sheets for the foldout couch for the suite so that was disappointing. It was clean though and a block and a half from Union Square.

This guest did not leave a comment.

This guest did not leave a comment.

This guest did not leave a comment.

very clean great location but the room was the size of a walk in closet.

The staff was great, and welcoming. And loction was right next to china town, and walking distance from the main part of union square. Only thing that was not up to my standards was the size of the rooms, there really small, but I can't really complain as it was still comfortable.

Was first given the room on the 3rd floor that is located directly above the bar and the pounding bass beat. After explaining that I had a job interview in the morning, they were willing to move me up a floor to the back of the building, which was quiet until my neighbors got back to their room and then I realized the walls were paper thin.. To top […] it off, at about 5 a.m. the garbage trucks showed up.. If you want to party and don't care about sleep, it's a good location. Read more

Nothing fancy, but location great near Union Square and LOTS of great shopping. Staff not overly friendly, but was ok overall.

Excellent hotel for the price. 2 blocks from Union Square and directly across the street from one of the cheapest and best parking garages in SF. Room was well appointed and extremely clean. Highly recommended.

Place has a cool vibe that attracts mostly young audience, but there were all ages represented during my stay. Surprisingly quiet rooms with the exception of the previously noted garbage trucks. Could use more light in the hallways. Good bargain price.

This guest did not leave a comment.

This guest did not leave a comment.

Hotel well placed in the center of the site-seeing of San Francisco, nice and clean good renovation. Spacey room and bath room but the wardrobe is to small. The service on the breakfast is good but their is industrial food served.

Great location right bewteen China Town and Union Square. Room was clean and comfortable. Howver I wasn't impressed with the continental breakfast or and vintage elevator that kept getting stuck.

I was in town for the SF Marathon so only needed some place centrally located. Loved the hotel, it was clean and the rooms were the right size for two people. I had a room with fire escape access and because there wasn't any AC, I had to leave the window open at night. I felt safe because I had family members with me, however, not sure if I would do […] it again if I were traveling alone. The location was perfect, and I walked to most places so didn't need BART. The bar was a bit noisy, but fortunately I was on the 8th floor. Street noise was a bit loud, but you expect that when staying in the city. Staff was great. Overall, I would stay again. Read more

The Rooms were extremeely small...based on the price of the room I was expceting more. The location was not ideal but the expectation of the rooms were a little to be desired.

This guest did not leave a comment.

Our first night was on the 4th floor, north side of the building facing an alley. Noise from the street (conversations, trash pick up, cars) made the first night almost unsleepable. The windows were very old and not remotely soundproofed. When we complained, the desk staff said "Eh, it's a noisy neighborhood..." However, they did move us to a higher […] floor on the other side of the building. Ironically, these windows were much newer and did a much better job of keeping out noise. We slept great. This would be a great little hotel if they fixed all the windows on the lower floors, but until then I can't recommend it. Read more

This guest did not leave a comment.

This guest did not leave a comment.

The hotel is in a fantastic part of the city and there were aspects of the hotel that were nice. However, my room was incredibly small and there were cracked tiles in the bathroom shower (no tub). The worst part was the unbearable noise. Right after midnight, there garbage trucks that came down the alley next to the hotel and extraordinarily loudly, […] clanged dumpsters against the cement for almost an hour. There was continual noise throughout the entire night, including trucks backing up in the alley and constant noise from police cars. At about 4:30 in the morning, it sounded like there a bulldozer that was right outside my window. Put bluntly, I slept less than 2 hours because of the cacophonous traffic. Unfortunately I was traveling for business and showed up for my meetings looking like, well I had slept for two hours the night before. Management was also a huge issue. When I went to complain the next day, the manager informed me that "there is nothing we can do about the fact that you are a light sleeper." Ultimately, I did convince him to at least move me to a higher floor, which, with expensive ear plugs I had to purchase, did help. The continental breakfast was another hassle. They constantly were out of things like coffee and orange juice (what other point is there to a continental breakfast). Again, when I went to ask about it, the manager told me that there were people working back there that would bring the coffee out momentarily. He did nothing to try and rectify the situation, as several guests and I waited another 20 minutes for the staff to show up with coffee. Finally, I took it upon myself to go into the back, where I found one person, texting away on his cell phone. Ahh, finally some coffee. I really would encourage you not to stay at this hotel. The rooms are small and nothing really special, the management doesn't care, and the noise is intolerable. There are many better options in the neighborhood. Read more

The wife and I were looking for a newly renovated hotel to stay @ for our anniversary - prefferably with a bar. The Crescent Hotel matched our criteria perfectly. Staff were professional and attentive, bartender was a decent pour, and the breakfast was satisfying. Rooms appeared as they did in the on-line photos(much to the wife's delite!) and I appreciated […] the cieling fan in our room after a long night in the "speakeasy". This is a must for those seeking a Union Square locale, and those wanting the full city experience. Two thumbs up!! Read more

the location was perfect! only complaint is the maid service is a bit slow and you have to ask for ice.

Within walking distance to Chinatown, the Bart, etc. Room was small but plenty for one person. I will stay here next time I go to San Francisco.

Our room was great, clean, comfortable and modern. However, the Crescent seems to be into the bar and music biz. more than the hotel biz. On a Monday night we found out they had a band and private party in their lounge until 12:00. When the music and party went on past midnight we inquired at the front desk. We were told there was nothing they could […] do. The music was so loud it vibrated our bathroom floor. I feel that there should have been full disclosure, that LOUD music would be part of our hotel experience. Read more

Very nice hotel right on union square. Our room had an "interior" window, meaning it faced other brick walls, so no view, but not a big deal. It made it quiet, and I've read about people complaining about noise in other Union Square hotels because of the busy surrounding area. Our room was nice, clean, had awesome shower head/water pressure, and a […] chandelier. Wished the shower curtain was heavier, because it would "stick" to you, but again not a big deal. very nice hotel. Read more