"Union Square hotel"
The hotel was very nice. Room was small, but enough for two and clean. Breakfast was great! Plenty to eat. Hotel staff were somewhat helpful. Location was great.Genuine Hotels.com guest review
Great hotel for value & location!Genuine Hotels.com guest review
"Nice except for garbage collection noise"
Great hotel; the only drawback was LOUD garbage trucks in the back alley at 5:30 AM, and because the hotel HVAC was warm, the windows were open (they were when I checked in). Other than that, the place was great.Genuine Hotels.com guest review
"Nice but noisy"
Really cute hotel with a great bar, nice breakfast and good location. Rooms were pretty small but very clean. Major issue: extremely noisy! Had two nights of terrible sleep due to all the noise.Genuine Hotels.com guest review
Clean and nice but small room, but overall it was noisy and was never able to access the internet.Genuine Hotels.com guest review
Good breakfast, it was a nice amenity for the location. Hotel has a lot of charm and the room was comfortable and clean. It was really close to Chinatown and union square, neighborhood was kind of sketchy after dark and I don't know if I would venture out by myself. Our only complaint was our room was facing an alley so we were rudely woken up by truck […] deliveries both mornings at 6 am and 7 am. There were also a lot of loud drunk people yelling in/near alley in the wee hours of the morning. Read moreGenuine Hotels.com guest review
"Swag boutique hotel"
Very cute and comfortable . Great location. The bad was the water pressure in the shower, not good. Over all it was goodGenuine Hotels.com guest review
"All walking distance!"
So close to Union Square. Next door to a Liquor store and a Boba tea shop! Parking garage right across and under the bridge will lead you into China town!!Genuine Hotels.com guest review
"San Francisco Get-a-way!"
The hotel was a boutique style. The rooms were a little small but the bathrooms were very spacious. The hotel staff was very friendly and provided great service. I would definitely stay there again. The location was very convenient.Genuine Hotels.com guest review
Hotel staff was fantasticGenuine Hotels.com guest review
We stayed at the hotel for both business and get away. The staff was great the location for us was great, we could get to China town and Union Square easily. The rooms are a bit small the carpet is a little shotty, but the Staff took great care of us. Sandy is extremely informative and detailed about locations and recommendations, Kevin is very nice […] and accomodating. I would stay there again Read moreGenuine Hotels.com guest review
"Try the Restaurant!"
Nice hotel in Financial District. Staff at front desk was great, food in restaurant was excellent and the 25% discount at the restaurant made it even better. Pillows were too soft and the outside noise was loud, but next time, I will bring ear plugs. Will definitely stay again.Genuine Hotels.com guest review
Although the staff didn't come off as very warm (no issues at all however), everything else was great. I love this hotel and the bar - great bartender. Breakfast was good too - and it was complimentary. Good location too - close to restaurants and bars. Good job!Genuine Hotels.com guest review
"Get a Gym."
I like this hotel. But in this day and age it needs a gym to work out in, even if it just a couple of treadmills. Telling me to walk around the corner to 24 hour fitness doesn't cut it.Genuine Hotels.com guest review
"Great hotel to stay in Union Square!"
Great hotel room, with all comfort. We had the Junior room and we got upgraded for free :) . The room was still tiny though but good enough for 2 people. Breakfast is amazing, from cereals to their cute pain au chocolat and their veggie quiche!! I will definitely stay there again! Amazing location, with all shops around, safe place!!Genuine Hotels.com guest review
"Great hotel near Union Square"
Great stay. Loved that it was near Union Square and close to Market Street. The adjoining bar, The Burritt Room is great. Reece the bartender was great. My only qualms would be that there's only one slow elevator for the hotel. It was fine for me since I didn't mind the stairs, but that should be kept in mind for those that have trouble getting aro […] und. Read moreGenuine Hotels.com guest review
"No room at the inn"
After flying in from the East Coast I arrived a little early, at 12:20, and was told my room wasn't ready, and because the room cleaning was all at lunch it would be 2 hours before my room would be ready. I came back at 2:15, and was told my room was still not ready. The front desk staff tried very hard to get to wait out of site in the back lobby, […] but I pulled a chair over to a plug and began working on my i-pad, just around a column from the front desk. One hour later I noticed that 3 parties entered the hotel and were given rooms in quick succession. By this point there was a manager at the desk, and when I approached rhe desk and said I'd been waiting 3 hours (one of which was in their lobby), she apologized and said that she did not see me sitting behind the column. One of the two original desk staff was still on duty and would not look at me. The manager kept apologizing and said she would upgrade my room from a queen to a king bed. Nice try, but all I got was a bigger bed for just me, and I lost most of the only free time I has in the city. The hotel does offer breakfast beginning at 7, but i had to check out by 6, so I can't evaluate that part of the service. I hope to be back in San Francisco on another business trip in the fall, but I won't be staying at this hotel. Neither will any if the several dozen staff from my company that were scattered at hotels all around the neighborhood. Read moreGenuine Hotels.com guest review
"Great place to stay"
Absolutely loved it! Great room, location, breakfast, and entertainmentGenuine Hotels.com guest review
"Overnight stay at the Mystic Hotel"
We stayed overnight to celebrate my birthday. The only thing about the Mystic hotel that was great was the convenient walking distance near Union square, but the hotel is not what we expected. As you walk into the hotel it smells like citrus scents. The front desk was not as friendly and welcoming, did not greet us and they didn't have a smile on their […] faces. The room is small, no view and the sheets did not seem clean and the hotel is older with a mildew scent. This hotel was rated a 4 star hotel which should be only 2 stars. Read moreGenuine Hotels.com guest review
"Loved this place and the price!"
Fantastic! Very charming hotel and staff was great. Free breakfast was very, very good.Genuine Hotels.com guest review
"Affordable well located hotel complete with good b"
Great location for access to down town San Francisco. We like old buildings and this fit our needs perfectly. Breakfast was very good. Will stay here again. Our only complaint was spotty wireless access in the room.Genuine Hotels.com guest review
"Night of Terror in Mistic Hotel"
The room was tiny, hardly any room to walk for a few days it is too cramped. The front desk was courteous but they rented a room to me without a working phone. Some lunatic came by trying to bust in my room in the middle of the night and I could not call for help. As a woman traveling alone this was terrifying and when I finally got through on my cell […] phone no help came until the guy had left. Security left without finding out who had been their and the lunatic came back. The hotel staff was not able to help me and in the morning when it was time to check out I asked if I could leave my belonging since I had no sleep so that I would not have to rush and pack after such a terrible night and they would not do it. I understand that every drunk and loon that checks in is not their fault but when the staff told me that the phone had a work order in and they rented the room to me anyone I was pretty furious. If the guy was able to break into my room and harm me it would have been their fault for renting a room that had faulty equipment. Read moreGenuine Hotels.com guest review
Our stay is very good. We spent 3 nights with pleasure.Genuine Hotels.com guest review
"The Mystic is a Total Trip."
Anniversary, started in Union Square New Years eve 1973 went back 41 yrs later. The Mystic was probably close to the same back then, which was a Charmer for us. Sorry we did not know about it til now. It really has everything but a view so you do have to get around which works for us. Bus 30. The Mystic View!Genuine Hotels.com guest review
"Beautiful Iconic Hotel"
Extremely superb, love the environment and the staff. The breakfast was excellent! Tons of fresh fruit and quiche and even fresh scrambled eggs and sausageGenuine Hotels.com guest review
"Must Stay place"
Excellent staff and amazing breakfast. Location is very central close to all features of Downtown San Fran. Public parking across the streetGenuine Hotels.com guest review
rooms are very clean, but extremely small. price=quality.Genuine Hotels.com guest review
Perfect location . Great bar and restaurant in the hotel .Genuine Hotels.com guest review
"cute, fun, friendly"
Quick, convenient to the venue we visited, friendly, clean, comfortable, fun feeling. Worst part was paying for parking-but, in SF what do you expect!? Overall a great last minute booking at a really nice hotel. Very comfortable and close to many attractions.Genuine Hotels.com guest review
Overall feel pretty goodGenuine Hotels.com guest review
"The Mystic Hotel was outstanding in every way"
We were upgraded to a suite without even asking. Our experience was outstanding. The breakfast quiches were delicious.Genuine Hotels.com guest review
Excellent! I ended up extending my stay one more day. Front desk staff was top notch, room was a good size, (huge for San Francisco), The place has a great vibe, is very well kept, and was just run very well. I stay at hotels very frequently, and Mystic certainly stands out as one of the best.Genuine Hotels.com guest review
We had a fabulous time at this hotel. The service was excellent! Everyone was so helpful and pleasant! The breakfast was delicious! It was way more than continental! The hotel was older with smaller rooms, but kept in good condition and has been updated while still maintaining its historic SF feel. It was a great value, so we will definitely be ret […] urning. Read moreGenuine Hotels.com guest review
"Great as its price"
Room is small but cheap. Internet was fair. Breakfast was great. Really close to Stockton st of Chinatown where lots of cheap food is available. Room was not quiet enough.Genuine Hotels.com guest review
"A Great Bargain"
Mystic lived up to the best reviews of other visitors: immaculate, friendly & comfortable. The room was considerably larger than I expected, based on other reviews. Had space for the bed, a sofa, chair & coffee table, plus a desk & chair, none of which was crowded. The big flat screen TV on the swivel made it easy to see from either the sofa or the […] bed. Buffet breakfast had something for everyone & was prepared well. Just one amenity would have made it more comfortable for me: a coffee pot in the room. But I'd definitely stay there again. Read moreGenuine Hotels.com guest review
"Very Nice Service"
Great 2-night stay... They gave us a big room!! Dinner at the Barritt room was nice too. Perfect place for a holiday stay...just a quick walk to Chinatown, Union Square and North Beach. They couldn't have been nicer to us...Genuine Hotels.com guest review
"great stay, great location"
Clean, comfortable, welcomingGenuine Hotels.com guest review
"Pleasant stay but disappointing"
we had stayed before and had planned to take advantage of the bar for drinks and snacks. Arrived to find out all dining and drinks unavailable due to a private event, and no room service available either. Disappointing and we should have been informed earlier. A hotel representing that it offers services should offer them.Genuine Hotels.com guest review
"Mystic was great"
Beautiful roomGenuine Hotels.com guest review
Great room. Wish I had known the restaraunt/bar was closed for private party as we missed out on the best thing, the live Jazz and beverages!!!!Genuine Hotels.com guest review
I had a great experience at this hotel. The front desk staff was friendly and the modern decor of the hotel and room was pleasing. I stayed on the 5th floor and had no problems with street noise. The size of the room was on the small side but that's typical in the city. If the price was right I would definitely stay here again.Genuine Hotels.com guest review
Great location, close to China town and shopping. Bed is very comfortable! Will return in the future.Genuine Hotels.com guest review
Great time in a fun hotel. Very clean and quiet. Breakfast was wonderful.Genuine Hotels.com guest review
"Great hotel, great location, not biggest breakfast"
Great hotel at a great location, right next to Union Square. We booked the Mystic Room and got a beautiful little room with a nice view and a suprisingly beautiful bathroom! The room was clean, got a big TV and got everything you can expect. The room service was very helpful in getting us wine glasses and stuff when we called for it. The only reason […] why its not a 5 is that the breakfast was a bit small, I would like a bit more on the buffet. Read moreGenuine Hotels.com guest review
"Not terrible, but small and expensive."
We stayed there a Thursday-Saturday night. The hotel was clean, and in a convenient location. The room was VERY small, but it was manageable. The pics online made them look a little more roomier than they actually were. For one person, it would be fine, but for two people the junior suite and junior bed were a little too small. To be expected when looking […] online I suppose. The hotel took our card "for incidentals" and when asked if they were going to charge it they said no, only if you use anything, but they proceeded to charge us $150 which has yet to be refunded. Additionally, it is $35 a night/day (with in-and-out privileges) to park in their lot, which is a bit ridiculous if you ask me. We actually parked in the lot right outside of the hotel and it was less in the end. This may be the case only if you're not going to be leaving a car at the hotel for a long period of time. We were in-and-out each day utilizing the vehicle more so we only had to pay the night rates and an hour or two for $3/$4 here and there. Overall, it was not a terrible experience, however, I cannot say that I will ever stay there again. It is way too small and way too expensive due to parking and holds being put on your account for "incidentals" you are likely not going to utilize. This may be the case all over San Francisco, however, in the event I visit the area again, I will be looking into different options personally. Read moreGenuine Hotels.com guest review
"Perfect charming hotel with convenience"
What a perfect stay in the city. The hotel was charming with all the modern conveniences. The staff was very helpful and accomodating. The included breakfast was delicious and healthy.Genuine Hotels.com guest review
Fun with a touch of class. Loved the room decor and we heard the breakfast was superb. Absolutely can't beat the proximity to Union Square and access to great walks in a safe, beautiful area.Genuine Hotels.com guest review
This Hotel is a good choice if you want to be close to Union Square and the centre of the City , Easy parking across the street is the best option . Room is a bit small but adequate and comfortableGenuine Hotels.com guest review
"Not a comfortable place to sleep...."
This hotel was extremely small. The walls are extremely thin,and although our room was so far from the elevator we could still hear every time it hit our floor. The bed was NOT a queen bed, it was a full size and the room was cold, because the heat did not work. We left this hotel after first night because we couldn't sleep.Genuine Hotels.com guest review
"I left my heart at The Mytic"
Great staff. Breakfast included was definitely a plus. They let us check in early. Rooms are small but adorable and clean. Noise level is a little high but I guess walls are thin being it's an older building and being in the city what can you expect. Overall, I would definitely stay here again.Genuine Hotels.com guest review
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