All hotels in Melbourne, Victoria, Australia
1 room, 2 adults
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189 Queen Street, Corner Little Bourke At Queen St, Melbourne, VIC, 3000, Australia, ‏‎800-491-6126
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4.3 / 5Excellent

Score breakdown (from 335 reviews)

Average rating for:

  • Cleanliness
    4.5
  • Service
    4.3
  • Comfort
    4.3
  • Condition
    4.2
  • Neighborhood
    4.4
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5.0 / 5Outstanding
"Nice place to stay"
It was just about perfect. Good decor, well equipped kitchen. Only flaw, the 22 passenger lift could accommodate only 7 people.
Genuine Hotels.com guest review
4 night trip with friends Mar 27, 2015
Sandeep
US
5.0 / 5Outstanding
"A very central hotel."
Very helpful friendly staff. We had booked a penthouse but when we realised it had a steep staircase to the bedroom we asked to change to a room with one level as I have a bad hip. It was no trouble and we were soon in a more appropriate suite, with a large bedroom, a lounge and a good sized kitchen. We had a lovely 4 night stay at the Adina.
Genuine Expedia guest review
Other trip Apr 4, 2015
Margaret
US
5.0 / 5Outstanding
"nice hotel - great restaurant next door."
got to check in early and it was very comfortable. There for the air show. I have to go back.
Genuine Hotels.com guest review
4 night business trip Feb 23, 2015
Jeff
US
4.0 / 5Excellent
"Great Location highly functional"
Overall the hotel was fine. We had a rocky start. The woman who originally checked us in was rude and unaccomodating. I asked for a high floor and she put on the 10th floor out or 20 floors not including the penthouse. I had requested a roll away bed and did not have one. I had requested a balcony and did not get one. The good news was that when we returned to the lobby to discuss the issues she was gone, fortunately never to be seen again during our stay and the woman we worked with was most helpful. Thus we got the balcony, roll away bed and were moved to to 18th floor. The room was much nicer and we were pleased. I would not have recommended the room on the lower floor. On the down side, two days in a row our room was not cleaned and the safe did not. We were told the the maintenance person to fix the safe was on vacation, it was never fixed. Housekeeping is not full time thus went we called there was not a housekeeping person to be found. My hat goes off to Sarah who worked in the lobby as a receptionist checking in guess who left her post and cleaned our room. She did a better job than the housekeeping, above and beyond the call of duty as room cleaning was not her job. Next day room was not cleaned again, spoke with the assistant manager and he resolved the issue and also gave us a complementary bottle of wine. Overall I would stay at the Adina again and recommend it to friends interested in comfortable (not luxurious) surroundings and a good location.
Genuine Expedia guest review
Other trip Jan 1, 2015
Chinad
US
5.0 / 5Outstanding
"Wonderful Apartment Hotel"
Fantastic hotel. Loved my apartment. Loved the location. Can't wait to stay there again.
Genuine Hotels.com guest review
2 night business trip Nov 21, 2014
Elise
US
1.0 / 5Poor
"A Room with a Spider Web"
I made a reservation for a penthouse after looking at the photo from the hotel’s website. However, to my dismay, the actual room was totally different from the image. I am an Elite and extended-stay guest, so I am expecting a friendly service at the check-in. Nevertheless, it took me an hour to explain about the Elite Access program to an employee, who was unaware of it, by showing the site. As I was reading the description of the Elite Access program, I came across the phrase "if possible" in describing the program, and the hotel took advantage of it. After showing to the reception of the hotel their advertisement of Elite Promotion (Free Internet access or free parking), I was finally able to receive the free internet service. Moreover, while I was at the reception desk wasting precious time in explaining things that the employees should have known, my wife had to wait in the lobby. When I entered the penthouse, there was a 1m x 1m column located in the middle of the room. This room looked completely different from the one that they had in the photo from their website. The existence of a giant spider web hanging at the top of the living room window obviously proved that the room had not been used for quite some time. If the penthouse was empty for such a long time, then giving us an Elite upgrade should not have been an issue at all.
Genuine Expedia guest review
Other trip Aug 8, 2014
hello
US
5.0 / 5Outstanding
"Awesome views of Melbourne"
exceeded my expectations in every way.
Genuine Hotels.com guest review
2 night family trip Mar 8, 2014
Allen
US
4.0 / 5Excellent
"Superior to any hotel room!"
I used to stay at the Park Hyatt, but never again. The conveniences and bang for the buck are just superior. I return to Melbourne every year and this is my new home. Is it perfect...well no, but close! The only drawback I found was that the living room in my one bedroom premier apartment had a less than full sized sofa. I like to stretch out and watch TV, and the sofa was just too short for that. Otherwise everything was as I expected. Definitely recommended to the frequent traveler...and the laundry and kitchen just seal the deal.
Genuine Expedia guest review
Other trip Feb 2, 2014
A Traveler
US
4.0 / 5Excellent
"Excellent location , helpful staff"
Excellent location , wonderful staff .. Always wiling to help .. Only key Issue is wifi access .. It's only free for 20 minutes at lobby for 1 device .. I much rather they offer free wifi service and increase room rate a bit to cover costs.. Nowadays I feel that no free wifi in hotels is like no free towels ..
Genuine Expedia guest review
Other trip Jan 13, 2014
happy travel
US
2.0 / 5Fair
"Amazing Location with Super Average Service"
Expedia Elite Customers : NO FREE INTERNET is given. Lady at reception agreed but the manager made her change to FREE Breakfast. Breakfast was given only 2 our of 4 nights. Also the breakfast is served in evening for next day so it's just 4 slices of bread with some Jam and an apple. No Hot eggs , mushrooms or hot bakery basket. Internet is US$25/night. House Keeping : If you miss them then forget about them. They look over worked or not interested. Check Out Time : It's 10am in morning. So by 10:10 they'll be at your door. Didn't realize that it was 10 am. It should be standard at 12pm but NO. Staff Attitude: Pretty mean. No Hello or smile. They all look fedup . Brings you down in morning.
Genuine Expedia guest review
Other trip Jan 1, 2014
Asim
US
4.0 / 5Excellent
"Short stay"
We picked this Hotel because we decided at the last minute to stay in the city and it was the cheapest. We were pleasantly surprised at how nice it was. We'd stay there again.
Genuine Hotels.com guest review
1 night trip Oct 18, 2013
Brenden
US
4.0 / 5Excellent
"Business with fun!"
The hotel room was fabulous... However the checkout time is ridiculous 10 am. Rarely seen such an early check out anywhere. Also the swimming pool is not the one shown on the website or in the commercial add on hotels.com. Worth a retook.
Genuine Hotels.com guest review
5 night trip Sep 9, 2013
Kanishka
US
4.0 / 5Excellent
"Downtown Hotel"
The facilities was nice but the room was not ready by the check-in time. We actually arrived around noon and checked to see if our room was ready and it was not which was fine since it wasn't the 2pm check-in. We thought that they would put a rush on the room knowing that we were there but they didn't. After 2pm I had to keep asking about our room and we finally were able to get in our room 45 minutes after the check in time and the room wasn't completely ready then.
Genuine Expedia guest review
Other trip Jun 18, 2013
A Traveler
US
4.0 / 5Excellent
"Easy to Recommend"
Pleasant stay if only for one night, have stayed elsehwre in Melbourne, this standds up equally against others. the restaraunt next door ( Rescue on Queens) was great and staff superb. A very enjoyable stay.
Genuine Expedia guest review
Other trip Jun 10, 2013
A Traveler
US
4.0 / 5Excellent
"Nice room but noisy"
At erly moning outside the Hotel had some construction , it makes noise and breake my dream.
Genuine Expedia guest review
Other trip May 29, 2013
Hiroshi
US

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
Great location, good service, large room. Disappointing that there was no DVD player in room. Good stay, thanks
Genuine Hotels.com guest review
4 night family trip Jun 17, 2015
A Traveler
AU
4.0 / 5Excellent
Nice apartment stayed 5 nights on a higher level, no noise and quiet.
Genuine Hotels.com guest review
5 night family trip Jun 15, 2015
Gaylene
AU
4.0 / 5Excellent
"Good service and location but too expensive"
The weakness point was parking I paid 400 at night and also I paid for parking that is too much
Genuine Hotels.com guest review
2 night family trip Jul 18, 2015
A Traveler
AU
4.0 / 5Excellent
"Love Adina hotels"
Always great at queen st Adina
Genuine Hotels.com guest review
3 night business trip Jun 30, 2015
A Traveler
AU
3.0 / 5Good
"Overpriced mediocrity"
Room was fine albeit small. Free wifi was a joke, it amounted to a ridiculously small amount of data and then the usual charges applied. We were offered a late checkout but the front desk obviously forgot to advise room service because cleaners just walked in on us.
Genuine Hotels.com guest review
1 night business trip Jun 6, 2015
Aimee
AU
4.0 / 5Excellent
"Great apartment, great location"
Fantastic three bedroom apartment for six of us-allowed us all to be together! One block to Bourke st mall. Great restaurants down hardware lane-half a block away. Would stay here again. Only down points-the noisy air conditioner in the bathroom that kept 2 of us awake at night and the slow lift that would only take 6 people (not including luggage) despite stating it can carry over 1400kg (no-we are not porkers!!). Those 2 things should really be fixed!
Genuine Hotels.com guest review
3 night family trip Jun 19, 2015
Joanne E
NZ
5.0 / 5Outstanding
We were checked in by a delightful young man who couldn't do enough to help us. His friendly cheery manner continued throughout our stay. He is definitely an asset.
Genuine Hotels.com guest review
2 night romance trip Jun 19, 2015
Louise
AU
5.0 / 5Outstanding
"very good"
Reception staff were very helpful, helped me out with a ticket I needed urgently.
Genuine Hotels.com guest review
1 night trip Jun 13, 2015
Larry
AU
4.0 / 5Excellent
"Friendly staff"
Great location. Friendly staff. Very well priced. Spacious and very clean
Genuine Hotels.com guest review
1 night romance trip Jun 6, 2015
Steve
AU
5.0 / 5Outstanding
It was great, very central to everything, clean and friendly service
Genuine Expedia guest review
Other trip May 24, 2015
A Traveler
AU
4.0 / 5Excellent
Had a great time exploring melbourne. Great location handy to everything we had planned. Accommodation was excellent very happy with our room would stay again and have already told a friend who is planning a trip to Melbourne that The Adina hotel is a great place to stay
Genuine Expedia guest review
Other trip May 18, 2015
annette
AU
5.0 / 5Outstanding
"Great hotel close to the best restaurants"
We have been to Melbourne a few times now and this is definitely my pick of accommodation, it is always a great experience visiting Melbourne and the wonderful attractions and of course the food and coffee
Genuine Expedia guest review
Other trip May 12, 2015
Peta
AU
4.0 / 5Excellent
"good"
Enjoyed It
Genuine Hotels.com guest review
1 night trip Apr 25, 2015
Hassan
AU
4.0 / 5Excellent
"Great location and stay overall"
Good stay overall, great location to restaurants...tried Italian at hardware lane just opposite and one street down...interesting how the various restaurant staff tries to "pull" customers by offering discounts and free items. Finally ended at Max... Pretty good but a tad ex...they offered free appetizer (actually garlic bread, no choice) and free drinks (wine included)...we got upgraded to penthouse 2 bedroom flat which was a nice surprise... But not fantastic for us with a kid...cos had to constantly watch out for him going up and down the stairs. The view was pretty good though! Parking was $21 24hrs w unlimited entries so pretty good for us. A good improvement would be the location of the power points in the room...it is currently located behind the bed head...very hard to put in the adaptor and plug cos that would cause a gap btw the wall and bed.
Genuine Hotels.com guest review
2 night family trip Apr 30, 2015
Jia Lisa
SG
5.0 / 5Outstanding
"Central location."
Handy location, close to public transport, restaurants, pubs, shops, cafe's and the nearest tram stop is 200m away on Bourke Street. Excellent food and beverage nearby in Hardware Lane. Short walk to Etihad Stadium, Docklands, Flinders Street Station and Southern Cross Station. Shopping precincts nearby. Quiet location.
Genuine Expedia guest review
Other trip May 6, 2015
Walshy
AU
3.0 / 5Good
"Location great, needs work in shower."
Location was great, staff friendly, facilities fine, however, was not happy with the state of the shower, looked dirty and old, felt unclean. Room quite small, I got this thru a mystery deal 4.5 star deal, with what we were given it was more like 3.5. Would not use again, unless upgrated as our room was very small.
Genuine Expedia guest review
Other trip Apr 25, 2015
Mel
AU
4.0 / 5Excellent
"Centrally located Melbourne CBD"
Centrally located accommodation in Melbourne CBD. Clean, Comfortable and Relaxed. Great to have separate kitchen, lounge and the Bedroom separated by doors. Getting around very easy as we travelled on the free Trams in the CBD. The rescue cafe next door was fantastic. Desk staff frendly.
Genuine Expedia guest review
Other trip Apr 25, 2015
A Traveler
AU
4.0 / 5Excellent
"Great Hotel"
The hotel is located the CBD of Melbourne. It can arrive most of the landmarks, i.e. Victoria Market, China Town, State Library etc, within 20 minutes by foot. However, the hotel should upgrade the facilities of bathroom.
Genuine Hotels.com guest review
5 night family trip Apr 6, 2015
Kwok Leung
AS
4.0 / 5Excellent
"Great city crash pad"
Easy walk from Spencer St station, close to shopping and great eats!
Genuine Expedia guest review
Other trip Apr 12, 2015
Emma
AU
4.0 / 5Excellent
"conveniently located."
street Noise at night kept me awake for the weekend.
Genuine Expedia guest review
Other trip Mar 31, 2015
morgan
AU
4.0 / 5Excellent
"Great location"
This hotel has an excellent location, it's clean modern and spacious and staff is very good and helpful. Only problem was a bathroom. Shower and toilet are very good but basin is so small you can hardly brush your teeth there and there is no room for the toiletries even though there is quite lots of space to install large vanity unit or attach more shelves and towel holders on the wall.
Genuine Expedia guest review
Other trip Mar 2, 2015
Mon
AU
4.0 / 5Excellent
"PREFECT LOCATION"
Excellent Location, so close to everything. Lovely apartment, good space and great big bed. Lifts were a bit slow at times, but not an issue as we were on holiday and not in a hurry.
Genuine Hotels.com guest review
6 night romance trip Feb 18, 2015
Jayne
NZ
2.0 / 5Fair
"Overpriced and no free internet"
Overpriced!
Genuine Hotels.com guest review
1 night business trip Feb 15, 2015
A Traveler
AU
5.0 / 5Outstanding
"Great for city escapes"
A very pleasant stay for my birthday over 2 days & nights. The room was excellent, 2 bedrooms each with an ensuite and TV. The attached bistro/cafe was great, the staff A+++ and the food simple but delicious. On the negative side, the car parking facility is atrocious, narrow with very little room to maneuver. And no hair dryers supplied in the bathrooms. Close to all the main attractions around the city, and shopping precincts.
Genuine Expedia guest review
Other trip Feb 20, 2015
HawksB2B
AU
5.0 / 5Outstanding
"second stay here and would come back again."
close to transport, shopping, restaurants.Fantastic staff and really Comfortable apartment
Genuine Hotels.com guest review
4 night family trip Jan 16, 2015
JAYSHREE
GB
5.0 / 5Outstanding
"great place to stay"
nice place to stay ,short walk to free city tram, and the market. apartment cleaned and tidy daily , we found the market prices to be the same as the shop so did not buy much. Wednesday night market to many people and the heat did not make for a good time .
Genuine Expedia guest review
Other trip Jan 9, 2015
Leanne
AU
4.0 / 5Excellent
"Stay over NYE"
Penthouse was beautiful however is deceptively small in comparison to the pictures. We chose this as we have a 9 month old who needs lots of crawling space, my daughter found a large piece of glass in the living room and when I inspected there was more! So I was a little concerned about the cleanliness! Everything else was clean and it was a beautiful apartment. Central to everything! Fantastic views of the New Years fireworks for 2014-2015!
Genuine Expedia guest review
Other trip Jan 3, 2015
Ray
AU
4.0 / 5Excellent
"good"
We were very happy with the location, cleanliness and was a very comfortable and enjoyable stay.But the door was left open by the hotel one day,this was very insecure.....
Genuine Hotels.com guest review
4 night family trip Dec 27, 2014
gim
AU
5.0 / 5Outstanding
"excellent hotel"
very good hotel helpful staff good location however extra charge apply if pay by credit card staff should warn guest
Genuine Expedia guest review
Other trip Jan 1, 2015
Lydia
HK
5.0 / 5Outstanding
"Great location in the city"
Have never met staff this helpful and professional
Genuine Expedia guest review
Other trip Dec 13, 2014
JCL
AU
5.0 / 5Outstanding
"Luxury in the city"
We stayed in a 3 bedroom apartment and found it to be very spacious and luxurious. It is close to the CBD,Southbank restaurants and DFO shopping. We found the lifts a little disappointing as when we arrived 6 persons and luggage it wouldn't work. After trying different cards, lifts etc for 10 - 15 min we worked out we were to heavy for it. We are by no means big people, I estimate our combined weight with luggage 650kgs and the lifts were rated to 1500kgs so maybe they need replacing. This certainly would not stop me recommending this hotel as we thoroughly enjoyed our stay and regretted we weren't staying longer.
Genuine Expedia guest review
Other trip Nov 20, 2014
A Traveler
AU
4.0 / 5Excellent
"Great apartment hotel in Melbourne's CBD"
Excellent 2 bedroom apartment right in the CBD less than 10min slow walk to all of the great shopping streets and trams to the outer suburbs. Will definitely go back.
Genuine Expedia guest review
Other trip Nov 20, 2014
Marzee
AU
4.0 / 5Excellent
"Melbourne Ladies"
great apartment for 4 ladies in Melbourne on a shopping trip. close to main shopping areas and good restaurants.
Genuine Hotels.com guest review
3 night trip with friends Nov 6, 2014
Kathy
NZ
5.0 / 5Outstanding
"Great service"
Great service and very helpful staff!
Genuine Hotels.com guest review
2 night trip with friends Oct 24, 2014
siobhan
AU
4.0 / 5Excellent
"Spacious & Central"
Two friends and I stayed in a 3 bedroom apartment for a night in October 2014. The apartment was very spacious with an open-plan kitchen/lounge/dining area, a small laundry and three large bedrooms. The rooms were very clean and quite modern, with a large bed, wardrobe and TV in each of the rooms. We had a beautiful view of the GPO and were only a couple of blocks from the main shopping mall in the CBD. I wish we could've stayed longer. Would definitely stay again.
Genuine Hotels.com guest review
1 night trip with friends Oct 26, 2014
Gemma
AU
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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