The hotel was fine, but no wi-fi unless you're a premier member? Are you kidding me?Probably won't come back because of that.Genuine Hotels.com guest review
"Little Scrubing Could do Wonders"
The lobby and the dining areas were fine for this hotel but the rooms are dated and overcrowded with too much furniture. It appears as if they were having a tag sale and left all of the remainders in our hotel room. We stayed for just one night and booked 2 rooms, each with 2 beds. We're a family of 6 and needed the space. The bathroom showers could […] have also benefited with some extra scrubing. Finally the layout was odd with one bathroom sink and a 2nd sink in a hallway between the living room and the bedroom. This place needs lots of updating for the price. BUT keep in mind there are not many good choices in San Luis Obispo for ~$250 a night. Read moreGenuine Hotels.com guest review
Response by Embassy Suites San Luis Obispo Dear Ren, Thank you for your feedback regarding your stay. As we work our way closer to a refresh we still take great pride in maintaining our property at a high standard. I will review your comments with our team and we will continue to put our best foot forward to create a great experience for our guests. Thank you for being our guest! All the best,
"Clean but dated hotel"
We stayed here for just one night. We were in town for a race and needed every last second of the noon checkout. Staff was nice, room was clean but dated. I would consider a less expensive hotel next time for what we got here, though.Genuine Expedia guest review
Avoid pull out matress with your life. We had 2 adults and 4 kids in one room. Put kids in queen beds in one room so parents could enjoy some quiet time, but the pull out was unusable and sleeping was an impossibility. Otherwise stay was decent. Good location with lots of shopping and entertainment close by. Rooms were clean, staff was pleasant.Genuine Expedia guest review
Right next to highway, noisy. Hallways run down with dirty carpets.Genuine Hotels.com guest review
Nice place, close to freeway. Hotel was nice enough; liked the courtyard. Negatives: lousy breakfast, having to pay for internet.Genuine Hotels.com guest review
"Embassy Suites San Luis Obispo"
Good location in SLO...close shopping and restaurants. Room was very good and comfortable. Plenty of towels.Genuine Expedia guest review
"Love Embassy Suites overall"
Stayed here many times and keep coming back. This was the first time we had one of the rooms they have where French doors open from the bedroom into the atrium area. Bad design. In the morning, with the doors closed and lying in bed, we could hear everything going on from breakfast being set up to clinging and clanging of silverware on plates. Luckily […] we are early risers or else we would have been really bothered. Still love this hotel but will make sure we don't get one of these rooms again. Read moreGenuine Hotels.com guest review
"nice hotel i will state there again"
It is very nice hotel, I stated there one night with my family, nice breakfast and closed to shopping mall.Genuine Expedia guest review
"Great Hotel, great location"
Embassy Suites are always a cut above other hotels in their price point. I will definitely stay here again.Genuine Hotels.com guest review
"Hotel showing it's age"
Hotel is comfortable and in a safe area but it's in need of a serious update. The carpets and rooms are worn out. They're comfortable but not great. The services at the hotel are very nice though. The free breakfast is really good -no need to go anywhere else. The afternoon happy hour is good too but not a substitute for dinner.Genuine Expedia guest review
Had fun and nice area...only 2 miles drive from cal poly university and shirt drive to Morro bay and Pismo beach!Genuine Expedia guest review
Love the two-room suites and the free breakfast & evening complimentary drinks. Room is clean & quiet.Genuine Hotels.com guest review
"Great Family Hotel"
Pool, breakfast, great location... close to food, beaches and the Sunset Drive-in.Genuine Hotels.com guest review
"We will definely go back."
the rooms were very spacious and the breakfast they provided was very good!!Genuine Expedia guest review
"Great but hard to find"
This room is exactly what you would expect from Embassy Suites. There is a separate bedroom area with a clean, comfortable bed. Everything looks up to date and well maintained. It is perfect for traveling as a family. Our only complaint is that it is not marked well and was difficult to find at the back of the shopping plaza.Genuine Hotels.com guest review
"great hotel close to downtown"
Maid went in as soon as she knocked didnt give us a chance to go to the door when she unlocked the door and this is not the first time it happened to us at embassy hotels lolGenuine Expedia guest review
"Would stay again."
Large hotel decorated by somebody from the 70's, but clean. Help is friendly and efficient. Parking is free.Genuine Expedia guest review
"Comfortable hotel in convenient location"
Hotel is conveniently located near stores and several restaurants. The staff is very friendly. The rooms are comfortable and large. The free breakfast is excellent. I would definitely stay there again.Genuine Expedia guest review
"Average, noisy, hard to find Hotel from Road"
This Embassy Suites is just OK. It was difficult to find from Madonna Rd. I put the address in my GPS and when I arrived at the location on Madonna Rd. I could not find a huge hotel. Well, it sits back behind a shopping center and I missed the 2 foot tall sign out on the lawn. My room backed up to Hwy 101 and I could hear the cars roaring down the freeway. […] Eventually, I got so tired I fell asleep, but too noisy for a light sleeper. The pull out sofa was torn on the side. For the amount of money I spent I expected a little bit more. Read moreGenuine Hotels.com guest review
"Very old hotel and the room looks quite dirty"
The hotel rooms are quite old. The carpets are dirty and the bathroom is quite small. The rate charged for the amenities provided is very high. I have stayed in far better hotels for much lesser price. I will never go to Embassy suites again.Genuine Expedia guest review
The only reason why I didn't give them 4 stars is because the elevators where down when we went there and we were on the 4th floor. Also it's very noisy we had our room on the inside of the dome so you could here people pretty much til 11:30-12:00 midnight and as early as 6:00am when they were preparing breakfast. Breafast was good though. We were coming […] in from going to the beach in Avila and I walked up to the front desk asking if they could send up 5 sets of towels for my family of 5. He said here I can give them to you right now. So I'm riding up the elevator holding a huge pile of towels along with the other stuff I was carrying in. =\ really? Ok. Other than that it was roomy enough for all of us and suited our stay. I would stay again but have a room on the outsides of the hotel, not towards the inside of the building. Read moreGenuine Hotels.com guest review
"Very nice atmosphere"
Arrive early and take advantage of the free drinks (alcohol included) and snacks. Breakfast was a delight with a huge selection and even a free made to order omelet with the fixings. Will definetly stay again :)Genuine Expedia guest review
We have been dropping into this hotel now and again for the last 20 years. It has always been a fairly nice place, but this trip we were given a room which seemed to have been renovated recently. It was much nicer than our previous trips, but I don't know if the entire hotel was redone, or just this section. We were on the 4th floor this time, and the […] difference in noise from the courtyard area was noticeable. In the past, on lower floors, I was always woken up early in the morning by workers setting up the breakfast buffet area (light sleeper) but this 4th floor room was quiet, clean and comfy. Had a very nice stay. Even with our very late check in and a full hotel we had a walkable distance parking space. Immediately adjacent to a shopping mall in case you need to run out and buy something. Recommended. Read moreGenuine Hotels.com guest review
"Two nights with the grandkids"
Nice atmosphere and really friendly staff. Great breakfast buffet! The TV in our living room area wasn't working which was a little disappointing in the evenings and there was no exhaust fan in the bathroom, but other than that everything was great.Genuine Hotels.com guest review
"Do not stay at this hotel"
I paid for a master bedroom and when I arrived at the hotel with my girlfriend they tried to stick us in a noisy handicap room across from all of the vending machines. They blamed Expedia and said that they booked the ADA room and that they the hotel staff deal with this 10 time a day? so I questioned why they haven't dealt with this up to now?? no […] intelligent answer..Nowhere on the booking was anything about ADA requirements mentioned. keeping in mind I actually paid quite a bit for the room over other hotel offerings at the same time. I am absolutely disgusted with the response. Someone that traveled a lot.. Do not use this hotel.. Read moreGenuine Hotels.com guest review
It is my 3rd time in this Hotel and I love it! Excellent breakfast and Happy Hour.Genuine Hotels.com guest review
"Nice staff and great breakfast!"
Great. Nice place to stay. Breakfast was good and the rooms are clean and comfortableGenuine Expedia guest review
Arrived very late after a long trip and found the staff to be very helpful! The room was quiet and the beds very comfortable. Plenty of space the room and the buffet breakfast was amazing! We will stay here again!Genuine Expedia guest review
Rooms are big enough for a family of 4. Breakfast and happy hour are great. Staff was courteous. Walking distance to restaurants and grocery store makes it conventient.Genuine Expedia guest review
It was nosy because the rooms face an indoor courtyard- and we heard nosy ALL night long then at 6am they start breakfast serving and all the noise came into our room... old hotel popcorn ceiling old and smelly --Genuine Expedia guest review
"Central location to get to know SLO"
Service I expect for the price. The breakfast itself is worth it as their selection was wonderful. Room is a room. Clean and comfortable. Downfall is that their pool is not really overseen by staff. We tried going twice and found ourselves needing to hear a group of youth with their music and smoking around the jaguzzi. My son felt scared and as much […] as I tried to make them understand, they took over the pool (splashing and just goofing around). One person called and I never saw anyone come. The reception staff were young too so don't know how they could have enforced anything either. Too bad as it was a nice pool. I know this a isolated but it is nice to know that if they have a pool open until midnight, staff would walk around more often and just check it out. The hotel room had thin walls too. I couldn't sleep because the people in the next room were up until 2 a.m. laughing and making things fall. As if they were jumping from their beds. The second night was quite as they had checked out. Read moreGenuine Hotels.com guest review
"Very nice stay"
We had a very nice stay. Having two rooms gave us more privacy. The breakfast had every possible breakfast food you can eat, even made-to-order omelets. It was great! Liked the complimentary drinks, too.Genuine Hotels.com guest review
In a shopping mall. A little hard to find from the street if all you have is the addressGenuine Hotels.com guest review
We like staying at this hotel because it is very convenient to our destination - quick on and off from the 101.Genuine Hotels.com guest review
"Nice hotel close to shopping"
The hotel has large rooms and a very nice breakfast. Also the happy hour is pretty good. Location near stores on south end of town. Great for a longer stay since the room is large.Genuine Hotels.com guest review
"could use some improvements..."
im not sure what it is, but the last three embassy suites that I've stayed in, the doors were opened. the door was not shut completely and I didn't even need to use my room key to get in. It was disturbing because I don't know if the room was used by other guests/employees prior to checking in or what. i like to check into a room where i don't have […] to worry about checking the cleanliness prior to using it. after checking in, i walked around the property to check out the pool and the gym. i noticed the same thing with the opened doors. with previous experience in customer service and hospitality, opened and unlatched doors were unacceptable. aside from that, the property was in a great location... i was in walking distance to dinner, a grocery store, and shopping centers and so much more. the staff was great: nice, efficient and knowledgeable of the area. Read moreGenuine Expedia guest review
This is a great hotel in every respect. Rooms are great, staff is great. We will use again.Genuine Hotels.com guest review
"Great hotel. Near restaurants and shops."
Big room for 3 of us. Great price. Wonderful free breakfast!Genuine Expedia guest review
"Kids loved the pool"
Enjoyed the breakfast. Complimentary "welcome" event was a little sparse, but I totally understand as it was free. Overall, exactly what we expected from Embassy. Happy and content.Genuine Expedia guest review
"Some what Satisfied"
It was okay. Not an impression of what we have always had Embassy Suites to be. We were placed in the hallway of the backside of the rooms, which felt creepy to be back there. Room 404. Also internet access was not explained well at the registration counter. I couldn't do my work for those two days and then as we were leaving they explained how easy […] it was to get internet access. We were a bit disappointed with this service. I don't know if we will be back. We will continue to visit other Embassy suites in our area, since we are familiar, but I don't think we will return to the SLO hotel. Thank you for your time. Read moreGenuine Hotels.com guest review
"Very nice hotel"
Very good hotel for family trip! It is near by pismo beach and san luis obispo downtown.Genuine Expedia guest review
Very nice. Everything we needed with lots of extrasGenuine Expedia guest review
"Embassy Suites, San Luis Obispo"
We really enjoyed our stay at this hotel. It was closer to the downtown area than I had thought it was so it was an inexpensive cab ride from the hotel.Genuine Expedia guest review
"Run down; but, food and beverage service was great"
Condition of the room almost felt like a Motel 6: shower head loose, wall plug loose, motion sensor by door falling off the wall, and wallpaper and walls "dinghy". These items were all reported at check-out; but, no offer was made to adjust the room rate. Only one elevator worked. Also, across from the room door is a window and the plaster below the […] window is crumbling away. But the manager's reception was awesome with fresh veggies and good adult beverages. Also, the breakfast was awesome. And, the early hours for the hot tub was appreciated. Read moreGenuine Hotels.com guest review
Excelent Hotel all around !!!! Great Breakfast . Loved the skylight . Clean and roomey.Genuine Hotels.com guest review
"best value in SLO"
One of the best values in SLO. The breakfast alone is worth the stay!Genuine Hotels.com guest review
"Nice hotel close to shopping."
I didn't care for the evening reception. The food was very limited. It consisted of carrots and celery with ranch dip and chips and salsa at one small table. Also, the bartender at the evening reception was rude and unfriendly. When we returned to the hotel over two hours after the evening reception began we could not find a clean table to enjoy our […] dessert we brought back with us. There was nobody cleaning up at the evening reception. Read moreGenuine Expedia guest review
"Nice Hotel...some improvements needed"
Let me start by saying the staff was very friendly and accommodating, and made every effort to help, which made our trip much better. The breakfast and reception were quite nice, and the food in the morning was first rate. Unfortunately, the A/C in both of our rooms didn't work, and one (of two) of the elevators was out. I'm sure the staff will make […] the required repairs, and it was a temporary issue, so we'd stay there again. Read moreGenuine Hotels.com guest review
"Trip to San Luis"
Overall this is a great place to stay. The suite offered us a private room from our son, but still allowed him access to the bathroom. One major draw back was that our room opened to the court yard, and although this might seem like a plus, the early morning activity of the hotel staff and the guest, could be heard. Most of the rooms do not face in, […] so try to get one that does not. The other issue was a slight odor. May have been pets or the A/C. Hotel staff finally was able to fix this. Overall this was a great choice. The location is deep in a shopping center, so if you need to, you are only walking distance from a large market, and many large chain retail stores. Almost forgot to mention, the Free Breakfast was great!! Read moreGenuine Hotels.com guest review
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