"Avoid at all costs"
Waited 15 minutes to check in when there was no line as the 2 people behind the counter were more interested in answering phones than helping me. Reserved and paid for a king, was told it wasn't available and that I would have to take 2 doubles or nothing. Hard to find parking. Sketchy neighborhood. Look elsewhere...Genuine Hotels.com guest review
This hotel gives new meaning to the term "roach motel". The condition of the hotel was poor and the service was even worse. If you want to take advantage of the "complimentary hotel shuttle" be sure to call 3 hours in advance, because that is how long you will need to wait. When you finally arrive at the hotel, you will be met with surly hotel staff […] who need a lesson in basic customer service. Don't be shocked if your room key opens a room in which someone is already sleeping, because that happened with 2 of our rooms. Stay clear. Read moreGenuine Hotels.com guest review
"The just McDonald's and Subway. I hated my stay."
I left my tablet on the bed. Once I had realize i had left it. I call back to the hotel. Basically they told me that the house keeper had took mi tablet. So me been and supervisor @ hotel. i question them n ask do they feel like its ok if they housekeeper take stuff home that belong to guest. Basically the owner told me it's ok. Because she been working […] there for 8yrs.like really. Never again ill stay @ the days inn in Chicago. Read moreGenuine Expedia guest review
"Poorly managed motel,"
-The lower matress had "brown stains" on the side and top. -The in-room safe didn't work, and was verified by the manager of its non-functioning. -The heat lamp in the bathroom didn't work properly (it would not stay on because the timer was malfunctioning. - All the parking spaces were occupied - I think they were renting out the spaces to shuttle […] buses, etc. leaving only a few for the guests, and none of them near my room (had to park on the other side of the motel every day/night). -The vending machine in the lobby did not work properly, so I couldn't purchase a beverage (the tap water tated terrible and smelled.. -On Sunday I was away from 8:00am until 3:30pm, when I returned the room hadn't been cleaned nor serviced (and I did NOT have the DO NOT DISTURB sign on the door handle). -the carpet was dirty, and the bathroom tile had sdomething on it that made it very slipery...poor housekeeping/management. I would not recommend this motel to anyone! Read moreGenuine Expedia guest review
whenever i go for breakfast,shelf is almost empty.and if anything is finish they do not refill it.Genuine Expedia guest review
Very good transportation to Rosemont stationGenuine Hotels.com guest review
It is extremely far from O'Hare airport. The taxi driver at the Airport had no idea where it was even when given the exact address. But it has a free shuttle bus to and from the airport. The included breakfast was very minimal. Just muffins, bread and cereal Raisin Bran and juices.Genuine Expedia guest review
towels seem to be a issue with lots of hotelsGenuine Hotels.com guest review
"Great price and clean rooms"
The staff were great; the price was fantastic, and the location was great because it was easy to get everywhere we wanted to go from there, even though it was outside the city. Rooms were clean, breakfast was decent, parking was plentiful, and location was great.Genuine Hotels.com guest review
The only good thing about the room was the price & they provided shuttle to airport at 4am. Bad thing- poor maintenance. 1 bed was stinking as if some 1 had peed. Although I requested twice, they didn't replace/clean it.AC was 20 years old and didn't not work properly. Conclusion- will never go to this hotel.Genuine Hotels.com guest review
"Bait and switch"
Motel was in average condition. Carpet in room was so dirty it stained my socks. Stayed at this property because airport shuttle was advertised on web site. However, upon arrival was told could only use shuttle 2 times during visit. This made it very difficult and expensive to get to train to travel during my stay. Shame on you. Worst motel I have ever […] visited. Read moreGenuine Hotels.com guest review
"Cleanliness and Noise issues"
The bed had not been cleaned under for at least 6 months (ther was an airline boarding pass from August 2013 there). There was a tennis ball, crayons, candy wrappers and at least a quarter inch of dust, I have photos. There was a loud party in the room next-door. We had to go to the office three times before they called the police at 11 o'clock to make […] them quiet down. The night manager was very helpful and responsive, the rest were so-so. Read moreGenuine Hotels.com guest review
Out of four lamps in the tiny room we stayed in, only 1 worked. The bathroom reeked of bleach. The carpeting in front of the bathroom and by the bed was completely soaked. The bed was detached from the headboard. The hostess placed both my significant other and I on hold for simple check-in questions and never came back to either one of us. The wall […] near the bathroom had been patched recently and the work done was not good. The ceiling was full of undesirable looking water stains. We did not feel welcomed by the one staff member we met. We were forced to use the free shuttle service two hours before needed. This was the single worst experience I have had at an accommodation of this price point. I cannot believe they are still in business. Please spend a little more to feel comfortable if staying in the Chicago area. Read moreGenuine Expedia guest review
"Anything but convenient"
Website states shuttle to and from O'Hare. Reality is ONLY for Check-in and Check-out. Bus runs daily every 30 minutes to Blue-line and is difficult to locate bus stop. Taxi is $24 to airport. Staff is reasonably friendly. Few local restaurant choices.Genuine Hotels.com guest review
"This hotel was horrible!!!"
Firstly, the woman at the front desk was rude. I had reserved the shuttle at 5:00am to catch a flight. She called at 4:45 to let me know that it was leaving in a couple of minutes. (Um... 15 minutes is more than a "couple of minutes".) Secondly, the room was so dated. It looked like something from a TV show where a serial murderer commits the crime. […] And it was the motel style which didn't put my imagination at ease. In addition, the walls were so thin I could hear my neighbors... and I think they were having just a casual conversation. Thirdly, the room was so dirty. The sheets had holes and a grayish hew. And the box spring had water damage and what I believe was mold. Read moreGenuine Hotels.com guest review
"well worth the money"
The heater in our room wasn't working and they immediately moved us to a different (nicer) room.the staff was exceptional.the only bad thing about the whole place was the microwave in the room.it was disgustingly filthy.Genuine Hotels.com guest review
"It was nice to find a place with shuttle service.."
Was stranded in chi-town!!!!! This place had shuttle to/from airport. Was able to order a decent salad.... and if I hadn't seen it w/ my own eye, the real do try to clean the place...Genuine Expedia guest review
Plane was held over.this was the cheapest hotel.was not too bad.aside from a McDonald's and a white castle,ordering out was only option without a cab.Genuine Hotels.com guest review
The room was nicely appointed. Towels in bathroom pretty old, thin. Hallway to non smoking room very smokey. Nice room for the price.Genuine Hotels.com guest review
"It was a pleasant stay at Days Inn"
Had a good experience during my stay with Days Inn at Elk Groove Village in Chicago.Genuine Expedia guest review
"Great for the price."
My recent stay was great. The rooms are outdated, but clean and the staff was very attentive and helpful. The free breakfast and shuttle bus service make it a great value for those traveling on a budget or just wanting to spend their money on other things. My only complaint was the unfriendly and rude attitude of the lady shuttle bus driver at night. […] Everything else was a positive and pleasant experience. Read moreGenuine Hotels.com guest review
"decent hotel for average people"
Nothing bad @ this hotelGenuine Hotels.com guest review
Beds extremely hard. Let one person be on the one computer for way to long when others were waiting.Genuine Expedia guest review
"Free shuttle was the highlight"
I did not expect much from this 1.5 star hotel when I booked my reservation, but I needed a place to stay last minute. I had a long layover in Chicago and needed a place to take a shower and get a few hours of sleep before returning for my connecting flight. It was about 15 minutes from the airport and they do provide a free shuttle, which was nice. […] The whole place seemed really run-down and low budget. The towels seemed clean but had some marks on them. When I took a shower, the water would occasionally sputter and make all this noise, but I never fully lost heat. The breakfast is free but don't expect much from it. I had a piece of toast and wanted a banana but they were all still a little green. The juice machine didn't work at all and I watched a worker unwrap the "fresh-baked" pastries from their wrappers. Since it was a cold night in Chicago, I was very happy that the heater worked quickly to warm up the room. Overall, I'm not sure I would choose this hotel again in the future. Read moreGenuine Hotels.com guest review
"it was ok"
We stayed there for almost a week. Great location. Good price. Thanks.Genuine Hotels.com guest review
I had a great stay at this location. The only thing I did not like is the 30 plus minutes I had to wait for the shuttle to pick me up from the airport.Genuine Hotels.com guest review
I took their shuttle to the airport to see my parents. When I needed them to pick me up, I was told to wait at shuttle center until they had customers was going to the airport. I could't confirmed the time and I had to stand by. I ended up taking taxi back. Plus the people there is horrible. I would never ever live there again.Genuine Hotels.com guest review
"Park & Ride - Prepare to pay more $$$ upon arrival"
Used hotel as Park & Ride from O'Hare airport, with the hotel stay upon my return to chicago. The Expedia site lists the hotel as having free parking with stay (i.e. park & ride). Upon arriving at the hotel, I was charged an additional $84 dollars to leave my vehicle. I had to catch my plane, so there was no negotiating and the staff was very firm that […] there was only free parking on the specific night you stayed at the hotel; additional parking would be charged per night (and must be paid before I leave). Knowing this ahead of time, I would have avoided this outdated hotel/motel altogether. Definitely not worth the extra charge. Read moreGenuine Expedia guest review
When we arrived at the hotel we were told that to park our car for more than overnight we had to pay 8.50 per night which is NOT specifically clear in their website!!!!!!!!!I have stayed previously in other hotels close by, where I was never charged to leave my car when flying away for vacation!!!I The room they gave us was in the first floor where […] the heat barely worked close to the door and we were freezing because it was 5F that night!!!!!!!The water tasted bad and we could hear people walking and talking right outside our room!Stay away from this hotel if possible!!!!! Read moreGenuine Expedia guest review
We were here for 2 weeks in between moving out of one place and into the new one. The staff was very helpful and met our needs well. The room was mostly a place to sleep. We did have a room with the mini-fridge--and it was MINI. We couldn't get a gallon of milk into it. And no freezer to speak of al all. The down side is that the door had a gap so we […] got the winter wind coming underneath it--but we used one of the towels and rolled it up. The only other down side is that we had to pull furniture out to get to outlets for phone chargers. Read moreGenuine Hotels.com guest review
"Comfortable bed with pillow options!"
The best part of the hotel was that both beds in my room had three pillows. Three different types of pillows - a firm, a medium and a soft. That is something I've not seen in hotels with more stars! The bed was comfortable, everything in the room worked. It's definitely an older building and either the water in this part of town tastes funny or the […] pipes in the hotel are starting to rust. Not a huge deal, but there was a bit of a taste to the water [and I'm not a picky water person!]. There was an issue with the wifi [it didn't work]. But when I called the front desk, the lady apologized and said she'd restart the router. About 10 minutes later, all was good. Breakfast was a typical Continental Breakfast. Nothing too fancy, but a nice way to start the day. Read moreGenuine Expedia guest review
I booked at the last minute when a snowstorm and flight cancelation meant that I had to spend the night. Anita, who was at reception in the morning, was very helpful. She was friendly and she put out breakfast early For those of us who were going to catch early flights. My only complaint was that there was no hot water from my bathtub. There was, […] however, hot water from my sink. Because I arrived so late, I didn't mention it to the staff, So I don't know how they would have reacted. Read moreGenuine Hotels.com guest review
"A place to to crash for early morning travel"
The hotel was dated but close to the airport so it was very convenient. The price was very reasonable for a good nights sleep. If your trip is greater than a single day don't count on leaving a vehicle at the lot. Was to only over bight parking allowed.Genuine Hotels.com guest review
The late night desk person was very very rude wouldn't show me Exacly where my room was on top of that it was very hard to understand what was coming out of her mouthGenuine Hotels.com guest review
"Days Inn Elk Grove"
Rooms were ok. Couple of major points that needs to be addressed are: 1) They say free shuttle but hidden thing is they provide shuttle only on check in and check out. On other days its available only if you are fortunate enough to have somebody checking in/out with you. 2) They ask to purchase water from vending machine. Water is not drinkable which […] comes from tabs. Even water fountains are not available. Corridor has smoking smell which might irritate some people. Read moreGenuine Hotels.com guest review
Over all stay at Days Inn was good. I will stay there again.Genuine Hotels.com guest review
Sent a contractor here for work and he said it was so unsatisfactory(sent pictures of stained bed skirts, etc etc). The people that were staying there were also scary looking from what he said. He immediately left after checking in and went to another hotel nearby. Keep in mind, if this happens to you...THERE IS ABSOLUTELY NO REFUNDS GIVEN.Genuine Hotels.com guest review
"Shuttle so slow."
The value price and proximity to O'Hare airport make hotel a great deal. I called for the included shuttle ride. There were several others waiting for the same thing. The original contact by phone was short with in adequate instructions. After an hour I called again to check details and get assurance. The person Hung up on me when trying to establish […] how to identify the van. After a 2 hour wait an angry group of people rushed the van and clearly overloaded while others were left behind. The driver was very nice but he said he had been on the job since 4 AM and I last saw him bring people at 11:00 PM . He was back on the job to drive the 7:00 AM shuttle in the morning. Had shutle, safety, speed and communication not been involved could have been great value. Read moreGenuine Expedia guest review
Nice staff, hot water did not always work, internet did not work in room but did in the lobby. Although the staff seemed nice, it seemed that they were sometimes in denial about problems in the hotel. but for 45 a night, this was adequate.Genuine Hotels.com guest review
"Switched hotels because Days Inn was so bad"
Totally seedy! I was travelling with a group and all of us found that Days Inn is disgusting and the people are rude. One of my group found that their key card didn't work and the front desk just kept giving her more key cards that didn't work. Eventually someone broke the window so my friends could get into their room but we all switched to La Qiunta […] (on Oakton) for the remainder of our stay. Read moreGenuine Expedia guest review
"Lots of noise"
The shuttle from O'hare was convenient, but the woman at the front desk wasn't very polite, the bed wasn't comfortable and there was a strong smoky smell in the hallway of the hotel. Also, being close to the airport always means loud planes flying overhead every few minutes. The walls are pretty thin in this hotel as well- I could hear the people around […] me all night. Read moreGenuine Hotels.com guest review
"Great for the buck"
The hotel staff were amazing. The room itself was very basic. Clean and comfortable though. The staff really makes this place.Genuine Expedia guest review
"Shuttle service erratic"
I found that the shuttle service was questionable. I called ahead to ask about arrangements and they said to call once I was past the baggage carrousels. I called, then waited 65 minutes to be picked up. Leaving, I set an appointment for 2:00 and the shuttle was 15 minutes late. The shuttle does exist, but don't plan around it being timely.Genuine Hotels.com guest review
Staff is nice. However, if customer has few bags there is no elevator. Also there is some street noise. Bottom line, for a last minute search, price is right.Genuine Expedia guest review
"Not a hotel I would recommend"
Television did not work. Asked many times for it to be fixed. Also asked could I change my room. Gave up at 22.00hrs and went to bed. Wifi kept going off in the room and I went down to the lobby to sign in there.Genuine Expedia guest review
The rugs from the front desk to the rooms and in our room were very dirty. The towels in the room were stained and smelled. The room was very out dated and old.Genuine Hotels.com guest review
I was supposed to stay two nights but I checked out after one night! My room had a cockroach, the water smelled like sulfur (I couldn't shower or drink it), and they had the slowest internet I have ever seen. At least the staff were friendly.Genuine Hotels.com guest review
"this was a disgusting hotel"
I had to wear flip flops in the room so my feet wouldn't get dirty, the walls were drity, the towels were a light yellow and were once white.Genuine Hotels.com guest review
"Convenient location road trip."
Basic hotel with a decent breakfast. We selected it because it was close to the freeway for a overnight stay on our road trip.Genuine Hotels.com guest review
"Nice hotel, close to airport and easy to find."
We had a very early flight out of O'Hare and chose this airport due to the proximity of the airport. We checked out of the hotel at 3:30 am, and the staff was VERY friendly. We were even offered Airport Shuttle service that early in the morning! The room was spacious and clean. We were very comfortable and felt very safe there.Genuine Expedia guest review
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