"It Really Is All About The People - Rude People."
The Hotel was decent for the price but the staff - the management from what I could tell as the person I was dealing with was in all marketing pictures in the lobby - was VERY rude. If you book more than one night, they automatically put you in an upstairs room in the back of the hotel. If you have a lot of gear like we did, a MAJOR problem. I explained […] this to them but they claimed they had no open rooms downstairs despite an empty parking lot. On top of this, the staff claimed this was MY FAULT because I didn't note my preference in the reservation. Funny, their claimed policy of a far off upstairs room was not listed at time of booking. These are dishonest people - HIGHLY suggest you avoid this hotel as there are MANY others at this exit and one exit up along I20 that offer the same quality of room for a similar price. Will never go back. Read moreGenuine Hotels.com guest review
Very flexible about room choice, and made great suggestions.Genuine Hotels.com guest review
Response by Days Inn Longview South We like when customer write reviews, this enable us to provide satisfactory service in the lodging industry.
Everything was great except part of the breakfast. The eggs weren't fresh they had the consistency of rubber and the oatmeal was old and dry. might be better to have instant oatmeal.Genuine Hotels.com guest review
Response by Days Inn Longview South We respect your comments, and gives us room for improvement and better preparation for a good morning start.
Needed a place to rest because I was traveling across country and hotel was amazing slept like a babyGenuine Hotels.com guest review
Response by Days Inn Longview South We are very thankful for your comments, please let everyone know this is the place to get good sleep.
great staff, good room, nice breakfast with waffles and sausage, easy on-off; great value for the moneyGenuine Hotels.com guest review
Response by Days Inn Longview South Days Inn staff appreciate the comments, good word makes us happy.... happy customer is our pledge of doing service right.
"Good place to stay"
This hotel has bee updated and is really very nice for what I expected. It would be perfect for any business traveler.Genuine Hotels.com guest review
Response by Days Inn Longview South Thanks, this is a great place for business traveler.
Great value for the money. Staff were very helpful and friendly. Convenient to the highway. Room was large and very clean. Only drawback was it was not close to restaurants.Genuine Hotels.com guest review
Response by Days Inn Longview South We appreciate good word from customer like you, who recon the value for their stay.
"Confusing to get to but a nice room"
The roads are a little confusing to get to the hotel. The hotel was nearly vacant with maybe a dozen vehicles but we asked where would be best to park with a trailer. The front desk clerk told us to park where there was a fire lane. Breakfast offered oatmeal, eggs, smoked sausage, cereal, toast, bagels, and waffles.Genuine Hotels.com guest review
Response by Days Inn Longview South Thank you for posting a review about our property. Your feedback is important because it lets us know how we are doing and often presents us with training opportunities. We apologize for any problems that you make have experienced getting to the hotel. However, we are pleased that you enjoyed you stay. We value your business and look forward to serving you in the future.
Nice time there. Only complant was their was spider webs in the corners of the room, other then that great stay.Genuine Hotels.com guest review
Response by Days Inn Longview South Dear Valued Guest, Thank you for your recent stay with us and for taking the time to review our property. I apologize for the minor problem that you experienced during your stay. Rest assured that we are addressing this issue. We hope that if you are back in the Longview area that you will stay with us again.
"I'll stay again . . ."
Myself and four siblings were in Longview for our brother's funeral. The staff was very friendly and accommodating. We were coming and going at all hours.Genuine Hotels.com guest review
Response by Days Inn Longview South Our deepest condolences on your recent loss. We would like to thank you for choosing to stay with us and for taking the time to review our property. We are glad that we were able to accommodate your needs during this time. We look forward to your return.
"Comfortable, clean hotel off highway"
Lovely facilities, well kept and clean!! Fantastic continental breakfast! Hot and delicious with lots of variety. Really great stay!Genuine Expedia guest review
Response by Days Inn Longview South Thank you for your recent stay with Days Inn Longview and for the wonderful review. We take great pride in our property and we are very pleased when we are able to meet the expectations of our guests. That is why your input is so valuable to us. Thank you again for taking the time to fill out our survey and we look forward to seeing you on your next trip to Longview.
"Our Longview Favorite"
Very accommodating of room requestsGenuine Hotels.com guest review
Response by Days Inn Longview South Thank you for posting a review. I am glad that you had a pleasant stay and that the front desk clerk was accommodating with your room request. We do hope that we will be seeing you again.
"I'll be back!"
Front desk personnel was gracious and was sure to recommend the breakfast. Offered coffee in the lobby and told me I had coffee in the room as well as fridge and microwave. I will be staying in Longview often and will re-book this hotel. Great pool and hot tub area!Genuine Hotels.com guest review
Response by Days Inn Longview South Thank you for your recent stay with us and for the rave review. I have passed along your praises to the front desk personnel. We look forward to continuing to build our hospitality relationship with you.
spider webs in every corner, 11/2 inch gap under door, will do for last minute 1 night stay, for a traveler, not for a family, breakfast was ok/goodGenuine Hotels.com guest review
Response by Days Inn Longview South Thank you for sharing your feedback from your recent stay with us. We would like to apologize to you for the problems that you had with your accommodations. The issues are being addressed with both the housekeeping and maintenance staff. We hope that you will be giving us another chance and returning to our hotel in the future.
I stopped at a hotel a block away from where we stayed and compared to that property, this was much nicer, better amenities and all around cleanliness. Would stay here again next time we're in Longview.Genuine Hotels.com guest review
Response by Days Inn Longview South Thank you for the great review of our hotel. We are pleased that you had a good stay with us. We look forward to serving you in the future.
Read previous reviews/complaints and must say that i found no issues. Bed was very comfy. AC was great. Pool hot tub were nice. Breakfast was standard stuff an was ok. Not much to eat close byGenuine Hotels.com guest review
Response by Days Inn Longview South Thank you for your recent stay with Days Inn. We appreciate you taking the time to give us a review. Next time you are in ask for me, I would be more that happy to recommend some local restaurants and give you directions, as well as get your input on what items you would suggest to be added to breakfast.
"stayed for a funeral"
Very nice hotel all away around, I was shocked.Genuine Hotels.com guest review
Response by Days Inn Longview South Thank you for your recent stay with us and for taking the time to give us such a great review. We hope that you can visit us again under happier circumstances.
Great value for the price.Genuine Hotels.com guest review
Response by Days Inn Longview South Thank you for posting a review! Next time your in ask for me by name I would love to get more feedback from you.
"Worth the money"
Clean, friendly . . . no complaints at all. Great place for what we paid.Genuine Hotels.com guest review
Response by Days Inn Longview South Thank you, and hope to see you next time.
"WILL NEVER STAY AGAIN"
We got the room with the jacuzzi in it the jets barely worked and then we got locked out of our room with our dogs still inside and the door broke so we had to wait almost an hour outside to be able to gwt back in and then they didnt even offer to move us to a new room by that time we were so tried and mad that we were just going to go to bed turned […] the air down and it didnt get cold down till we were about to leave in the morning. We will never stay here again Read moreGenuine Hotels.com guest review
"On trip to another destination"
Very modern and clean. Beds were very comfortable. Room was nice. Before we got back on the road we enjoyed a delicious hot breakfast. Couldn't have been more pleased with the choice of this hotel.Genuine Hotels.com guest review
Response by Days Inn Longview South Thanks, visit us in Longview again.
We stayed at this Hotel to visit our daughter who is attending college in Longview. We stayed 2 nts & didn't really stay in rm much. It's a nice hotel. I can't rate the breakfast,we went out for this meal. The coffee was good tho. The bed was very comfortable & the room was very spacious & clean. We stayed near the outdoor pool,so that was very convenient […] as well. The only dislike was the toilet. It did not give a good flush. The maintenance came in & was very nice & helpful. Yes,I would stay again the next time we come in to visit our daughter. Read moreGenuine Hotels.com guest review
Response by Days Inn Longview South Thanks for the comments. Hope to see you soon.
Very nice.would stay there again.Genuine Hotels.com guest review
Response by Days Inn Longview South Thanks......
"Great location for what we were there to see..."
We picked this hotel because of its proximety to what we were there to see.....balloons.Genuine Expedia guest review
Room and breakfast were okay. Beds were comfortable. Entrance to the rooms are outside -- would not have stayed there I had I known that...The room was pretty clean -- but definitely could have been cleaner and better maintained. I will say that the staff was very nice. Location of the hotel was at the opposite end of town for us -- and directly off […] of the interstate. Read moreGenuine Hotels.com guest review
We were here on vacation and to visit Satterwhite Log Homes. I was concerned about the hotel not knowing anything about it. However it was very nice and clean. Accomodations were great. The room was large and had refrigerator and microwave. Hotel staff was very friendly, helpful, and knowledgeable about the area. Nice rooms.Genuine Expedia guest review
"Completely fine highway hotel"
The rooms were partially updated (new beds, new linens, old wallpaper, whatever) and perfectly comfortable for an overnight stay on the road. The breakfast was a standard continental but I'd rate it below average (yucky watery oatmeal, bad coffee, kinda stale, stick with the cereal!). We'd probably stay here again if we found ourselves on the Longview […] highway. Read moreGenuine Hotels.com guest review
Enjoyed our stay very much! Loved the pool and hot tub! Delicious breakfast. Enjoyed visiting with other guests. Peaceful pretty place. Thank you.Genuine Hotels.com guest review
The stay was great. Would totally recommend it. Did not regret staying there. Breakfast had a wide variety and the receptionists were nice. Pool was very spacious and the spa tub was good. The room was very clean and comfortable and the location couldn't have been better.Genuine Hotels.com guest review
"Good, clean place to stay."
The staff was cordial and helpful. The amenities were varied in a good sort of way with a pool, sauna and a small tower place above the pool with an additional table and chairs. Everything was in good working order. Plenty to eat for breakfast. All fresh items.Genuine Expedia guest review
"Stay Somewhere Else"
Lady at front Desk was very rude, Since I paid online she wanted my debit card info for insurance in case we trash the room. What the heck. Next when I checked out the gentleman at the desk would not give me a receipt or the debit card info I gave her that she wrote in hand on my check in card. Very weird place to stay. Was not worth $90 plus bucks. […] Will drive a little further to stay at a better place for same price. Read moreGenuine Hotels.com guest review
"Great location, nice rooms, good breakfast"
The rooms and staff were great. The other guests, not so much, There was a large group of drunks that were using the hot tub (even though it should have been closed) My room was right over the hot tub and they kept me awake. The front desk clerk offered to move me if it happened again the following night.Genuine Hotels.com guest review
Service was very good, but some of the hotel items were not working correctly. The toilet wouldn't flush and the tv didn't work correctly at first either. Other than that though most of the room was in good shape.Genuine Hotels.com guest review
It was all pretty nice, except...the lady who checked us in was very rude. She made no eye contact with us all, and just stared at her computer instead of speaking with us. There were no towels were available for the pool. When we asked the front desk we were told to use the towels in our room. Then the towels in our room were not replaced. Housekeeping […] did not make up the sofa bed completely. Read moreGenuine Hotels.com guest review
Clean, comfortable, great hot breakfastGenuine Hotels.com guest review
"Clean, safe stay at a great value"
I have stayed here when it was a Hampton Inn--at a higher rate. It''s the same hotel with the same amenities at a terrific price. Room was well-appointed and cleaned daily. Great breakfast every morning includes eggs, sausage, hot oatmeal, waffles, juices etc. Staff was friendly and helpful.Genuine Hotels.com guest review
The pictures for this motel are very deceiving. The rooms are run down and not real clean. The location is right off the interstate but not in a good part of town. Would not stay there againGenuine Hotels.com guest review
"Best Days Inn ever"
This property was once a Hampton Inn, which is probably why it was so great. The hotel doesn't look like much from the outside, but the rooms are nice. I just hope they take care of this gem of a Days Inn!Genuine Hotels.com guest review
"Horrible guest service"
There was a power outage our second night. We have a new baby and weren't able to stay after the first two hours of the power being out due to heat, darkness, and lack of a working refrigerator to keep the baby's milk from spoiling. We were 5 hours away from home, so we had to go get another hotel room elsewhere. Days inn refused to refund us.Genuine Hotels.com guest review
"Not too bad but probably won't come back"
The hotel was not too bad. The staff were very friendly and nice. The room was clean and everything was in good working order. You did not notice that the highway was right outside. Our main issues were the beds. They had sunken areas in the middle and we kept rolling inwards towards each other all night. Also, the mattress had mattress pads that continually […] slipped off and had to be pulled out and put back on. The breakfast was OK but nothing to write home about. Read moreGenuine Expedia guest review
"Nice rooms and great prices"
We stayed here for 3 nights and it was very comfortable. The landscaping and pool area are very nice and the rooms were recently redone. Service was good too.Genuine Hotels.com guest review
Breakfast was wonderful. The room was very nice and clean. All updated and new. Desk staff, very friendly.Genuine Hotels.com guest review
"It was just ok."
Good for the money, and for just one night. Pretty clean rooms but overall, no more than just one night.Genuine Hotels.com guest review
"Best Night's Sleep Ever"
All was good. Clean room. Polite staff. Good breakfast and breakfast area. Best bed ever !!Genuine Hotels.com guest review
"Business for a day"
Very nice for the purpose. Good service and friendly staff.Genuine Hotels.com guest review
"Old, worn and dirty."
This was a nice hotel at one time but is in need of updating and cleaning.Genuine Expedia guest review
did not clean room. desk personnel were pleasant.Genuine Expedia guest review
"It was okay but nothing I'll sudsy in again"
Didn't like that I had a100$ hold on my card after I had already paid. While entering the room it was dark the lights were not working so I had to use my cell phone for light. The remote to the television needed new batteries and when asked at the front desk she stated she didn't have any and didn't make any effort to get any. Will never stay tthere […] again. Read moreGenuine Hotels.com guest review
This is an older Hampton but it was one of the best I have stayed at. Very comfortable room.Genuine Hotels.com guest review
"Second time we've stayed"
Second time to stay at this location. This time we had the room with Jacuzzi. Was nice. Walls seemed a little thin. Could hear the people staying in the next room. Ice machine was out of order on the second level, so that was a little inconvenient when you are staying in a room upstairs.Genuine Hotels.com guest review
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