"It was okay but nothing I'll sudsy in again"
Didn't like that I had a100$ hold on my card after I had already paid. While entering the room it was dark the lights were not working so I had to use my cell phone for light. The remote to the television needed new batteries and when asked at the front desk she stated she didn't have any and didn't make any effort to get any. Will never stay tthere […] again. Read moreGenuine Hotels.com guest review
This is an older Hampton but it was one of the best I have stayed at. Very comfortable room.Genuine Hotels.com guest review
"Second time we've stayed"
Second time to stay at this location. This time we had the room with Jacuzzi. Was nice. Walls seemed a little thin. Could hear the people staying in the next room. Ice machine was out of order on the second level, so that was a little inconvenient when you are staying in a room upstairs.Genuine Hotels.com guest review
We had to move to another hotel as he cleanliness was absolutely unacceptable.Genuine Hotels.com guest review
"Relaxing and comfortable"
I only had 2 complaints. 1) the Time on the alarm clock was messed up and 2) The gal who ran the breakfast buffet didn't keep the food refilled...the toaster wasn't working...etcGenuine Hotels.com guest review
The quality of this hotel was wonderful. The staff was very friendly and very helpful.Genuine Hotels.com guest review
The pool looked green. The hot tub was clean. The AC in room 214 can't cool the room down to 70. The water pressure in the shower sucks. Breakfast was OK. The people at the front desk was nice.Genuine Hotels.com guest review
Pool/hot tub were a plus. Bed comforter was clean, but lumpy from washing. Staff very helpful and attentive.Genuine Hotels.com guest review
"nice little getaway"
My hubby and I just wanted a nice little getaway from home. The staff was nice and they even had a little happy hour.Genuine Hotels.com guest review
"Great Location for College Parents"
Dropping a student off for college, this was like home away from home. Decent breakfast, convenient coffee, fresh baked cookies in the evening (except when they ran out!) clean accommodations, and even an exciting armadillo sighting! (Can you tell I am not from Texas?) Location was right off the highway, but the noise was not a problem, and inexpensive […] fuel was right next door. Read moreGenuine Expedia guest review
"Very comfortable, clean, friendly, good pool"
The Hapton Inn Longview was very comfortable--I had nothing to complain about. The breakfast had many great options (including Yoplait Greek Yogurt--my favorite!), the pool was quiet and clean, and the room was impeccable. The personnel at the desk were very professional, quick, and friendly. I would be delighted to stay there again!Genuine Hotels.com guest review
This property was more like a motel than a Hampton Inn. I've stayed at a lot of different Hampton Inn's and this wasn't up to the Hampton standard. The room was a bit out of date and in need of some repairs. The door to our room was tough to open and stuck a lot. The inside could've used some basic maintenance and paint. It also wasn't very clean inside. […] There were very noticeable stains on the chair and walls. The staff was great; very helpful and friendly. The breakfast was what I expect from Hampton and the dining are was clan and in good condition. The location is very convenient. It's right off the highway, but it's not noisy. Read moreGenuine Hotels.com guest review
"Quiet Spot with Cloud-like Pillows"
My only quibble was that the towels in the bathroom were still a little damp to the touch. Other than that, could NOT hear I-20 outside. The beds and pillows were comfortable, and my friend and I were sorry we didn't have time to use the many amenities other than the free wi-fi. The fridge, the microwave, the lovely pool and cabana area are great added […] benefits. The free breakfast the next morning was terrific with plenty of options, unlike other places I've stayed. Read moreGenuine Hotels.com guest review
The lady(?) in charge of breakfast was on break and not worried at all about anything. No milk, no bacon and dirty tables. Also no coffee cups!!!!!Genuine Hotels.com guest review
Manager could of been more friendly..Genuine Hotels.com guest review
"Good but loud"
Ebony was extremely helpful to me and really made my stay easy. I also enjoyed the breakfast. I did find it odd that people "softball team" were allowed to scream and yell with no regard to other customers. I also got the impression that some of the people using the pool were not guests but lived closed enough to be dropped off to use it.Genuine Hotels.com guest review
"Nice hotel along I-20."
Beautiful hotel with excellent staff. We loved the comfy feel of the room and the cleanliness. We will definitely stay there again.Genuine Expedia guest review
The staff was friendly and extremely helpful helping us to find our way around the city.The building was a disappointment as it is old and looks old. We are use to a bright, well maintained building when we stay at Hampton Inn. The food was so-so. It was nice to have coffee in the lobby when we wanted it. The room rate was good.Genuine Hotels.com guest review
"Great night sleep!"
Very comfortable with friendly service. Everyone slept well and had a good night.Genuine Expedia guest review
room was nice and dark, quiet, had a great bed. but don't plan on walking anywhere for dinner. hotel great, location meh...Genuine Hotels.com guest review
"Not bad for the price, really"
Two nights there, and both were pretty good. Staff seemed helpful and pleasant, breakfast buffet was decent, had enough variety to make it interesting, seemed line mostly frozen foods heated up but it's not The Ritz so for what it was, it was pretty good, and if you like waffles they have a waffle machine--coffee wasn't bad, which is surprising for […] a hotel, usually I don't touch the stuff in a hotel, but this was actually good--overall it was a pleasant stay except for kids being super noisy in the pool at 7am but I'd rather they choose 7 am to do that than 5am, lol. And the rooms were decently clean but coukd gave used a bit more care in certain spots. Would recommend it to anyone passing thru who needs a quick night or two to crash. Read moreGenuine Expedia guest review
"Close to Letourneau"
Always friendly. Close to Letourneau University.Genuine Hotels.com guest review
Very nice and Comfortable...Genuine Hotels.com guest review
"Loved the coffee"
The bed was so comfortable and the staff very friendly. We drank so much coffee... I think the staff made it just for us!Genuine Hotels.com guest review
It was very comfortable, clean, quiet and close to many events we were interested in attending.Genuine Hotels.com guest review
We have stayed here several times when visiting family. It is always clean and the staff is very friendly. The rooms are comfortable and include a microwave and fridge. Breakfast is great. They have a large selection of hot and cold foods. Each day there is a different variety of hot foods, so you never get tired of the same thing.Genuine Hotels.com guest review
"plumbing would not work and staff was no help"
The plumbing would work and the staff was of little to no help. I ended up having to find another motel.Genuine Expedia guest review
As always, I wouldn't stay anywhere else except for Hampton Inns.Genuine Hotels.com guest review
a+Genuine Hotels.com guest review
"OK for short, work stay"
i have stayed in better Hampton Inns. This felt a little more like a Motel 8 but maybe it was the location and just seemed it was mostly workers staying on business who were there rather than families. Rooms were pretty dated, although basically clean. Continental breakfast was good.Genuine Expedia guest review
"Find another hotel if quality is important."
This hotel is very old and the owner has invested very little in hotel maintenance. The pictures on the web were 20 plus years ago.Genuine Expedia guest review
I love Hamption's happy hour and little meals. Often it's just enough for dinner without going out to eat. I was disappointed there wasn't anything like that, but the breakfast was good.Genuine Hotels.com guest review
"Convenient off freeway and easy access"
This hotel is completely updated with the comforts travelers expect on the road. The beds are so comfortable and the furnishings are current. Even the free breakfast is full of both hot and cold choices. This was a tremendous value!Genuine Hotels.com guest review
"Shockingly comfortable...for Longview"
We all know Longview is a cesspool and I was dreading a stay on the highway at a Hampton Inn. But I was pleasantly surprised-- amazing desk clerk, delicious breakfasts, and very very trendy/updated rooms. AND ACTUALLY CLEAN. A diamond in the rough!Genuine Hotels.com guest review
"Couldn't have been better"
Exceeded our expectations in every detail. Good price, good people, good heavens!!!!Genuine Hotels.com guest review
"Great for family"
Very neat and clean , comfortable beds. Exceptional service.Genuine Expedia guest review
"Old and tired"
Older hotel with outside entrances.I would not stay here again. Crummy breakfast, noisey and just not what I expect at a Hampton.Genuine Hotels.com guest review
"Convenient to all places we had to go to"
I can't say anything BAD Thank you allGenuine Hotels.com guest review
"a special place to go"
Ive been a faithful customer for a few years now n i hv never been let down. This is a wonderful place to go and relax at.Genuine Hotels.com guest review
hj there .the location was good.it was quit good food it was good and warm.the milk good and cold.Genuine Expedia guest review
Very bad hotel!!! In the first room one of the beds was dirty. There was hair and crumbs in it. A bug crawled into my husbands ear at night! We would never stay there again..Genuine Hotels.com guest review
Enjoy it, room was hot. We asked to switch and they let us.Genuine Hotels.com guest review
"Good place to stay on the interstate."
Hampton Inns are always nice. This one was nice too. I was surprised that it wasn't built like the others with an interior hall and elevator. It was a motor lodge. It must have been another chain previously. I was a little dissapointed at that but it seemed to be less expensive because of that. It was fine since we were on the ground floor. The best […] thing was the breakfast. It was a fantastic. There were so many options. I would recommend this to anyone. Read moreGenuine Hotels.com guest review
The stay was nice...the room was nice. the only complaint I have is that you can hear the road noise from the highway at night.Genuine Hotels.com guest review
"Hampton Inn Longview, TX"
This hotel was highly rated and the room was reasonably comfortable, but the service was mediocre at best. We had to call the office twice to get our promised rollaway bed and each day had to remind them we needed extra towels, even though we left notes for the maids. Our last night there, several other fmilies checked in and were running and yelling […] up and down the stairs until nearly midnight. When we came to the lobby for "breakfast", the tables and chairs provided were sticky and filthy. We arrived an hour before breakfast supposedly ended and were told they didn't want to make more waffle mix...couldn't we eat something else? When my daughter insisted, the woman brought her a dixie cup partially filled with waffle batter( enough for one small waffle- there were 3 of us). At least now where NOT to stay next time I come to East Texas! Read moreGenuine Hotels.com guest review
"Excellent costumer service"
Hotel was fine, but the costumer service was ExcellentGenuine Expedia guest review
"Pretty good stay"
The beds were comfy, breakfast was good and room cleanliness was so-so. My main complaint is that the door wouldn't shut so the cold outside air was blowing in as well as the highway sounds. I didn't ask for a different room because I was too tired.Genuine Hotels.com guest review
good hotel! love the jacuzzi suite!! the only bad part was the door to my room was not sealed off properly so it made a whistling noise alllllllll night long...very annoying...Genuine Hotels.com guest review
"Not bad at all..."
Overall, a nice stay at this hotel. Only thing I would change is the arrangement of the rooms. You have to go outside to get to the lobby where breakfast is served. When it's 25 degrees outside, it's hard to get motivated to get out.Genuine Hotels.com guest review
"everything as expected"
need a room with convenient location. need to get in and out. was able to book this with mid price in mind. overall hotel is a little old. the room itself is very clean, up to date and very comfortable. has internet and breakfast. besides the regular hot breakfast, they also have break fast in a bag to go for ppl that are late for their meeting. attention […] to detail like that was impressive to me. good stay overall and would return. Read moreGenuine Expedia guest review
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