Fine for a night but wouldn't make it any longer of a stay.Genuine Hotels.com guest review
This is the first time I used Hotels.com to book a room and so far, am pleased. The hotel matched up with the reviews. Very clean, most of hotel was finished with the renovations. The room was quite comfortable and all new from carpet to bed to bathroom. Very nice to have a big TV, microwave, and refrigerator in room. Convenient to the interstates and […] downtown Memphis; Pool was inviting. I definitely will use this hotel again when I am in Memphis. Only negative is that the breakfast food ran out; just a standard muffin, bagel, cereal, but did not have enough. Read moreGenuine Hotels.com guest review
Over all a positive response. Cleanliness was good. The hotel was not good as far as the maintenance.Genuine Hotels.com guest review
"Convenient to interstate"
Considering it was just a stop on our long route home, it was very enjoyable. Best motel we booked.Genuine Hotels.com guest review
"What a BED!"
We have not stayed in a Days Inn for quite some time and I was very pleased with our experience overall. We were travelling with an elderly parent who can't climb stairs, which I forgot to say when I made the reservation. The clerk was very happy to find a room on the first floor for us. The bed, however, was very high, and difficult for our short parent […] to get into. I was afraid she would fall during the night, but she managed by waking one of us up to help her. Otherwise, the bed was very comfortable, once you were in it. Read moreGenuine Expedia guest review
"Quiet and comfortable"
Room was cleaner than average. Bed was extremely comfortable. Nice and quiet. Fast check in.Genuine Hotels.com guest review
"Worried at first"
I was worried at first, not knowing the area. Other previous posts had poor reviews mixed in with good reviews so it was hard to tell. But we booked hotel online. Got in late, no problem, room was there and the kind I wanted. Staff were nice. The room was very nice and comfortable. The breakfast was ok. Cereal, muffins, juice, oatmeal, coffee, bagels […] it got me on my way. We pointed out to the staff that a couple food items were low (there was a ball club at the hotel) she quickly restocked and thanked us for telling her. Staff were nice and easy to talk to. They are still updating the motel as there were painters painting outside areas. I will definitely stay again on my way to or through Memphis. Read moreGenuine Expedia guest review
For the most part my stay was ok. There were only two problems - the first was minor - the bed was so tall I basically had to climb into it! However it was comfortable even if was unwieldy trying to get into it. The more troubling problem was the the card reader lock on the door was not working properly and it took 5-10 minutes each time I had to get […] back into the room. Maintenance had the same problem even when using their master card key. And the only solution that they gave was "just keep trying" - not what a single woman wants to hear. Read moreGenuine Hotels.com guest review
"Perfect for Dog Track Fans"
The hotel wasn't too bad. The location was right next to the dog track, so there were constant traffic noises and people coming and going all night long. It was not that easy to get to given the one-way service drives, but once you figured it out it was OK. The stairs were rough and inconsistent in rise and I fell almost every time. The hotel is […] pet friendly, but if you have a dog, you should note there isn't much grass and not a lot of places to walk safely (we just did various laps around the building). The rooms were nice, though - nice upscale decor, spacious, and clean. No regular cups to drink from, just coffee cups. I thought that odd given the fridge and microwave in the room (that were also a nice bonus). We probably wouldn't stay there again with our dog, but if was just us as a couple, we'd feel comfortable staying again - just preferably on the first level. Read moreGenuine Hotels.com guest review
"Close to border of Arkansas-Tennessee(Memphis)"
It was pretty good, we only stayed one night so we were not there long. The rooms were clean, and the complimentary breakfast was adequate.Genuine Hotels.com guest review
"Cheap and close to Beale Street, but run-down"
Not terrible, but wouldn't wanna spend more than a night there (and would spend most of that night out).Genuine Hotels.com guest review
"close to downtown and easy to find"
The room had a smell and we went out and bought lysol spray. They could wash the walls and one of the chairs was broke, water dripped in the sink all night long, where toilet roll go was very dirty. Overall they just need to scrub the room down it was not worth it. The pool area was nice and they were painting the outside of the hotel and it looks like […] they may be updating it soon. Read moreGenuine Hotels.com guest review
Our stay was really good. I think that the door could have been a little more secured. But overall we had a good stay. The staff was very nice and helpfulGenuine Hotels.com guest review
Was clean ,nice stay ,remolding. Very helpfulGenuine Hotels.com guest review
"Just a bad experience."
Blood on wall and on pillowcase, just a nasty place.Genuine Expedia guest review
"10 minutes from Beale"
The outside of the hotel does not look as nice as the inside of the room. We were pleasantly surprised by how nice the remodel was in the rooms and how clean the rooms were. I would stay there again.Genuine Hotels.com guest review
I couldn't ask for more...comfortable room, newly redecorated, great bed, welcomed my dogs, for a very reasonable price. The staff was very friendly and accommodating. It was just what I wanted, and easy access to the highway. I'll stay there again.Genuine Hotels.com guest review
"Great hotel for a great price"
Our room was very clean and had all new furniture, appliances, a/c unit, paint, tile, carpet, etc! The mattress was surprisingly comfortable and felt new as well. The parking is conveniently outside your room so that was a plus. We did, however, experience noise with people walking by throughout the night, but that's expected on the weekends anywhere […] you stay. I am uncertain about their breakfast because we slept in, but everything about the room was wonderful and we loved being only 10-15 mins from downtown Memphis. We will stay again! Read moreGenuine Expedia guest review
"Very good for a day or two stay"
Room was just refurbished and everything was nice and clean.Genuine Expedia guest review
Very nice room with amenities included !!! Very impressed with room decor !!!Genuine Hotels.com guest review
motels is undergoing a complete remodel. friendly staff and very nice room for the price. right next to the casinoGenuine Hotels.com guest review
Even though the hotel was doing some remodeling, our room was clean and comfortable. The staff was friendly. Convenient location, had fun at the dogtrack. Affordable. Would stay there again.Genuine Hotels.com guest review
The overall quality was decent; the rooms were nice and comfortable. There was construction in the front part of the hotel on the ground floor. We got a room on the backside facing a casino (yes, a casino). It is actually located right off I-40, next to a mexican restaurant. The toilet stopped working in the morning, but the maintenance response was […] quick and we were given a different room to use the bathroom (at no extra charge). The free breakfast was of mediocre quality (only 3-4 items plus juice and coffee). Read moreGenuine Hotels.com guest review
Renovations underway, nice upgrades to hotel.Genuine Hotels.com guest review
My 13 yr old daughter and I stayed here for the first part of spring break, I was pleasantly surprised at the condition of our room. Everything was beautiful and brand new! They are remodeling all of the rooms and they look great! Loved the mexican restaurant next door, was so cute and the service was good. Located right off the highway, minutes from […] downtown. Read moreGenuine Expedia guest review
"watch out for the toxic shoes we left behind"
Hard to say since it is under construction, the room cozy, theh blankets were thin. All in all the room wafine, the breakfast choices were very limited. The staff was very friendly and offered assistance with directions. Our room was not ready even though we checked in at 3, luckily they gave us another room right away so it was fine.Genuine Expedia guest review
rooms were okay except for restrooms were filtyGenuine Hotels.com guest review
the location to me as a poker player is perfect the walk tothe front door ofthe dog track is 2 minutes and the room was clean comfortable the staff was helpful and very friendly the breakfast isas good as it gets at a hotel from my experience overall great stay will book here from now onGenuine Hotels.com guest review
Plesently suprised. The hotel was being remodelled. The room was completed, except for a missing reading chair. When the rest of the rooms are done, it will be worth the stop.Genuine Hotels.com guest review
close to where we needed to be. but major remodeling going on.very loud. staff not very friendly.Genuine Hotels.com guest review
"couldn't wait to check out"
the location is great if you're going to the dog track or downtown hotels are sold out. we got a two bedroom suite and it was spacious. the desk attendants were kind. the room was gross. I didn't remove my shoes the whole time. someone's "time of the month" trash was left in the room. there was black mold covering the ceiling in the shower. I wish […] I would have brought flip flops to wear in the shower. we witnessed a domestic violence scene in the parking lot. complimentary toiletries were very sparse. there were hand towels left as bath towels. the owner knocked on our door 45 minutes before check out, I'm supposing by the condition of the hotel to make sure they didn't need to call a crime scene crew in before cleaning up forthe next guest. there was a hole in the bedroom door from someone kicking it. some cabinets were taped together as to not fall off the wall. I was very happy to check out. I was not expecting much because of the price. all hotels downtown were booked. overall, the staff was kind and the location was convenient, but we will put this on our "tell everyone we know not to stay at this hotel" list. Read moreGenuine Hotels.com guest review
"right off of freeway"
my room was nice & quiet, greyhound track & gaming 1 block away, downtown Memphis was about 10 miles away. price was great, staff were pleasant, breakfast left alot to be desired.Genuine Hotels.com guest review
The hotel is under construction. The room was dingy and surrounding area had a truck stop feel. Wouldn't stay there again, but it was cheap.Genuine Hotels.com guest review
"Working nearby. Great rooms and excellent prices."
Great rooms, great price. We were working nearby and needed a good place to stay.Genuine Expedia guest review
Was this really a Days Inn? I felt like I was at the Ritz, the room was Incredible. It was clean and newly remodeled. A very comfortable king size pillow top bed, very modern, new microwave and refrigerator, single cup coffee maker. The bathroom was stunning with a beautiful tile work and a bowed shower holder so you had more room. The room was very […] clean and it did not smell for a smoking room. Days Inn West Memphis is our for sure stop when travelling to/from Texas to Kentucky. Thank you so much! Read moreGenuine Hotels.com guest review
"Beautiful, friendly hotel with great service."
There were several of my family staying in various rooms and they all agree with the beautiful hotel and friendly service, We are Cardinal baseball fans and we asked if we might gather in the large, comfortable lobby to watch the game on the big screen TV. We would not be drinking alcohol but just wanted to watch it together. There were only 8 of us […] but we were told" the TV was only to watch the news at breakfast. " This seemed wrong.. We all crowdedi nto 1 room but wish your rules could be changed Read moreGenuine Hotels.com guest review
"MIssissippi River can be seen from the hotel"
They hotel looked like they were planning on doing renovations soon. They did let us change rooms and the second room was as filthy dirty as the first. Grime on the walls in the bathroom. The floresene light flickered the whole time it was on. The counter people were extremely curtious and attentive and the hotel offered drop off service for downtown […] sites which we took advatange of and really enjoyed. Read moreGenuine Hotels.com guest review
Nice place to stay!! Very helpful personnel!!Genuine Hotels.com guest review
Basic clean room for a one night stay.Genuine Hotels.com guest review
This hotel was in a very questionable part of town and had the most uncomfortable bed and pillows I have ever slept on. The general condition was dirty and the room smelled very badly of mold and smoke. I had to take a picture of the falling down plaster and mold in the bathroom (attached). Now I know why they had the cheapest rate on the website. I […] will be more careful next time. Read moreGenuine Expedia guest review
"Nasty and molded broke room."
I think it's a dump. Water wouldn't stop running, toilet wouldn't flush, mold on bathroom walls, brown water from sink. Wouldn't give me money back or change my room.Genuine Hotels.com guest review
Overall ok for a one night stay on the way to my destination but not my first choice if I knew what the room was like ahead of time.Genuine Hotels.com guest review
The bathroom had mold growing on the walls. The air conditioner would not cool the room. The breakfast was gone and had almost nothing left when we got there at 9:00 amGenuine Hotels.com guest review
I must say I was very satisfied with my stay. I was initally surprised at the very reasonable price compared to othe surrounding hotels. I read some reviews on line about the hotel and many of the reviews were not favorable. I really have nothing negative to say about my experience. I was pleased with the staff, services and my overall stay.Genuine Hotels.com guest review
"Fairly close to sights"
It was ok.Genuine Hotels.com guest review
"Good for an overnight stop"
This is certainly not the Ritz Carlton, but the staff was very friendly and check-in was efficient. We stayed there simply as an overnight stop from Florida to Kansas. It was a great location because it was only about 15 minutes from downtown Memphis, so we were able to take in a few sights during our short time in town. The area immediately around […] the hotel seemed a little shady, but I didn't feel like we'd get mugged going to our car or anything. Rooms were clean, but could use a bit of TLC and/or updating. Continental breakfast wasn't a grand spread, but it was fresh and sufficient for getting us back on the road. Overall, this is a good hotel when you're just looking for a place to shower and crash, especially considering the price. Read moreGenuine Hotels.com guest review
"Seen Better Days"
Room smelled moldy upon entering. Black mold on shower curtain and ceiling. Air conditioner stopped working. Room service did not clean room because of no air. Could not get towels for bathing until 8:00 at night. Advertised internet access. Not true, was told that they did not have internet but they bounce off of the surrounding motels. Very limited […] quantity of contenental breakfast which closed before 9 am. Could not be moved to another room because motel only rented 50 of the 150 rooms due to unsuitability. Read moreGenuine Hotels.com guest review
"Room from Hell"
Arrived around 1:30 am to a stifling room that the air conditioning had not been turned on and a light going out in the bathroom!!! The air condition did not work properly at all and so we spent the night taking showers to cool off and felt sick by morning. Management's comment was we should have moved to a new room even tho we were dead tired after […] a full day of driving. My response was the room should have been checked then both problems would have been discovered and a new room given to us. So much for Day's Inn's tell us if there is a problem and we will fix it or make it right--good luck with that. Needless to say this motel has been removed from the list of places to stay! Read moreGenuine Hotels.com guest review
"You get what you pay for"
The Days Inn Hotel was decent in that the location was perfect for us and the rate way also perfect. If you want something flashy, new and stylish I would not recommend this location due to the age of the property and the late style of the rooms. We probably would stay at this location again, we were there less than 12 hours and it was your average […] hotel. The pool was not open, however it was completely black and was in need to repair. The continental breakfast was decent, however the spread could have been more diverse. There was a freezer located in the lobby packed full with frozen bread and bagels waiting to be laid out for breakfast. Read moreGenuine Hotels.com guest review
"Nice for the price"
The hotel is nice for the price and the location is close to downtown Memphis. I did have problems with my key swipe to my room and the ice machine was not working on my floor but other than that it was fine. This was my second stay at the hotel.Genuine Expedia guest review
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