Our room was fine, comfortable, roomy, with all the basics. Comfortable beds, love having a frig and microwave in the room. The room was a little noisy from the street noise (our window faced the street), which wasn't much of a problem. Breakfast was solid as well.Genuine Hotels.com guest review
"Walking distance to town"
We asked for a certain area of the hotel. Mainly off of the street on the park side of the hotel and our request was ignored. When we asked to be changed away from the street the clerk was short and said they could not help us. We have stayed many nights at this hotel and we have decided that being on the street is not a good idea.Genuine Hotels.com guest review
"Exactly What You'd Expect"
HIE is a respectable chain. No frills, but reliable and consistent service. The room was clean and even though it faced the street, there was no noticeable road noise, even considering it was a holiday weekend. The included breakfast was basic but filling and included eggs, sausage, and pancakes, in addition to the normal continental fare. This won't […] apply to many, but we drove there in an electric vehicle and the underground parking has a 120v outlet every 4-5 spaces. The staff had no issues with me plugging in and I got a full charge, no extra charge! Read moreGenuine Hotels.com guest review
"Good value close to town"
Nice clean room. Walking distance from Solvang shops and tasting rooms. Good value.Genuine Expedia guest review
"A series of unfortunate events"
I don't know if my experience was typical, but my stay was very disappointing. My fiance and I stayed two nights at the Holiday Inn Express. We arrived late on a Friday night and were looking forward to getting some much-needed rest. However, first we discovered that a pillowcase was dirty. Then we turned on the AC unit, and loud rattling ensued. Good […] thing I had my earplugs with me, or I never would have slept. Then at 7am, the fire alarm went off, waking us up and nearly giving us heart attacks. We started to gather all of our valuables and were getting ready to evacuate, but it turned off, so I guessed we were safe. Hard to go back to sleep after something like that! Then on Saturday, we couldn't get any hot water in the shower and the cable and internet were down between 7:30-10pm. In a town like Solvang, which basically shuts down at 6pm, it is unacceptable for your hotel entertainment to be offline at peak evening hours. We tried to complain about these things when we checked out on Sunday morning, but the woman at the desk just gave us rambling explanations for everything (for example, the fire alarm went off because people were using the showers and the water got too hot? Hard to believe, since our water never got above tepid at best). We won't be staying there again. Overall, the hotel is in a great location, very convenient to downtown Solvang. You can walk to all of the shops and restaurants. But the amenities and service were so disappointing. Read moreGenuine Hotels.com guest review
The location was perfect. It was important to have breakfast served at the hotel. Loved having the refrigerator, microwave, and coffee pot. It was perfect for just chilling out. The pool looked nice, although we didn't use it. The spa looked green, so I wouldn't go in it.Genuine Hotels.com guest review
Our room was facing the street and a bit noisy, but we knew that when we booked the room because everything else was booked. Other than that, the room was clean and comfortable, the woman at the front desk was polite and very patient and helpful.Genuine Hotels.com guest review
Not worth 10% of what I paid.Genuine Hotels.com guest review
"Fun and wine"
For location reasons I picked this hotel. Perfect walking distance to food and wine. Was surprised how nice the room was for the age of the place. Btw was perfect! for driving in and out of location...Genuine Hotels.com guest review
"Prime location, Clean, Adequate"
This hotel is right in downtown Solvang, great location. We stayed just one night and the hotel was perfect for our needs. Great breakfast. Room was clean and decent size. The woman at check in was rude but we really only had to deal with her for a few minutes. This is a great hotel for a weekend wine tasting getaway.Genuine Hotels.com guest review
I stay every Christmas. The hotel is comfortable clean and convieniet.Genuine Expedia guest review
"Best night of our trip"
We didn't get our car ransacked by a valet service (le Meridien, Santa Monica). We didn't lose water for nine hours and there was more than one person at the desk when we checked in (del Coronado, San Diego). I know it's a Holiday Inn, but there's something to be said for having your act together in being able to provide comfort and friendly service […] to your guests. I'd stay there again. Read moreGenuine Hotels.com guest review
"good hotel, needs maintainance"
Friendly, clean hotel. however its been neglected, one stairwell closed because its falling down, another stairwell the concrete is crumbling off. The rooms are pretty good considering the exterior. It is a good price for that area and a perfect location.Genuine Hotels.com guest review
"It was just 'ok'"
I can't say about all the rooms, but my room appeared run down and needs to be refreshed. The breakfast was awesome and it was always well stocked. Good location and the staff were friendly.Genuine Hotels.com guest review
"Felt like a $50 motel."
I felt unclean to be walking on the carpet without the slippers. It really needs updating. Would not recommend it.Genuine Expedia guest review
"Nice and Comfortable stay"
A very nice and cute hotel just near to all the shops and restaurants. Rooms are spacious and adequate for two (King's Room). Water is not provided free, but they gave us when asked for.Genuine Expedia guest review
"Solvang is beautiful"
The best stay ever had a great timeGenuine Hotels.com guest review
Staff was quick in bringing requested items 2 room Hotel manager, young gentleman, was not experience in resolving matters quicklyGenuine Expedia guest review
Hotel staff, location, etc. all great, but room was not what we booked. Had booked a 2 bedroom sutie, w/2 double or queen beds, and a sofa bed, to accommodate three people (platonic female singles). Wound up in a one bedroom suite with one king bed, and one queen sofa bed. Unlike as planned/booked, two in our party had to share the king bed. Was told […] that hotel/staff had attempted to correct information with site repetitively, without resolution. Therefore this was a booking made with false information, and therefore lacking the accommodations we had booked for. Arrived late, had notified hotel we would, with it too late to seek other accommodations if available. Do not blame hotel for this misinformation, and not the first time that booking through this site has led to accommodations less than desirable by what was requested, and the booking based. Again, blaming the lack of proper accommodations on Hotels.com, not the hotel, and wondering what can be done to prevent such circumstances in the future. Despite this, I have made another reservation through Hotels.com, and only because it involves no special considerations. In the future, however, before booking through this site, I will first check with the hotel I have selected, to make sure the accommodations are as listed. An additional bother, and waste of my valuble time, when I thought this site was to be trusted. Again, not my first dissappointment, in booking through this site. Read moreGenuine Hotels.com guest review
Sheer curtains do not provide privacy or eliminate street noise -- need to be changed! Breakfast okay.Genuine Hotels.com guest review
Most Staff went over and above the call of duty. Breakfast outstanding.Genuine Hotels.com guest review
"No blackout drapes"
The beds were very good and the room was clean. My chief complaint was the the room only had sheer curtains where we could see out and who knows if anyone could see in. Probably won't stay here again because of that. The AC was great in the room.Genuine Hotels.com guest review
"Close to town"
Hotel is built on a slope; one side on the main road and the other looking into to trees. Stairs or elevator are needed to get around and to underground parking. The best thing about the stay was the breakfast. It offered many choices and was good.Genuine Hotels.com guest review
"Great location right downtown. Walk to everything."
Hotel needs an entire makeover. Not what we were expecting from a Holiday Inn Express. People at check in were all very friendly though!Genuine Hotels.com guest review
"great hotel at the entrance of solvang"
the hotel perfect location great amenities for the price quick getaway 4 a couple of days great friendly staff on prem liq right across the street for your needs heated pool jucuzzi alsoGenuine Expedia guest review
"One night in Santa Ynez"
We went for one night with our Daughter and Son in Law. The room was nice. The Hotel seemed to be only 50% occupied. We were put in rooms that faced the busy highway and we heard car and truck noise all night. There were rooms that faced a beautiful canyon that we would have loved to be in. If there was an upcharge we would have paid it. We were never […] offered those rooms. Additionally, there were not any electrical outlets to use. The shower drain was plugged also. Read moreGenuine Expedia guest review
"Birthday weekend getaway"
I wasn't able to get a room at any of the higher end hotels because they were booked but it turned out to be okay because everything was good about this hotel - location, very clean, very friendly, very quiet, which are all the things you want in a hotel. Because it wasn't higher end there was no bar or wine tasting but that was okay because within […] walking distance there are plenty of places for wine tasting and good food and since I wasn't paying a higher price that gave me more money in my pocket to spend on ME. I would definitely stay here again. Read moreGenuine Hotels.com guest review
Our room with two queen beds was very spacious & clean. Continental breakfast was decent. Over all, I was happy with my stay at Holiday Inn Express.Genuine Hotels.com guest review
"Fine for my purpose"
4 of us stayed in the one bedroom suite for a wine tasting weekend. Very spacious room and nice balcony however very dated decor, uncomfortable bed and lackluster ambiance. There is free breakfast available near the lobby however it was pretty bad. I'm pretty sure everything was made from powder and not actual ingredients. Eggs didn't taste like eggs, […] bacon did not taste or look like bacon, coffee was bad, etc. The bagel was OK. If you want an affordable room walking distance to everything in Solvang and don't plan on spending too much time at the hotel, this place is fine. If you are with a significant other and want some romance or some sort of luxury, then I'd suggest another hotel. Read moreGenuine Hotels.com guest review
"Not too far from downtown area"
For overnight stay, it was just fine. Very convenient to the main area of Solvang by car.Genuine Hotels.com guest review
"Relatively reasonable and has all you need"
This Holiday Inn Express is a convenient, no-frills hotel that is close to many great shops, bars, and restaurants in Solvang. It is at one far end of the "strip" so you can venture around and get back to your room without having to backtrack. The hotel staff is friendly and their breakfast is quite good for a free hotel breakfast - will save you at […] least $20 per person per day, as the local breakfast joints are pricey. Read moreGenuine Hotels.com guest review
Just ok the people that work there are helpful and nice, the hotel has a weird lay outGenuine Hotels.com guest review
Very Clean, very comfortable. Walking distance to all of townGenuine Hotels.com guest review
"Nice hotel clipsen to the Wine Area."
Excellent location for Napa Valley for Wine interest.Genuine Expedia guest review
"Seems to be fading over the last year or two"
We've stayed here before and booked directly. We've always requested a west-facing room and got it. This time, we were told that because we'd booked thru Hotels.com, we wouldn't get a west-facing room - EVEN THOUGH THEY WERE AVAILABLE! We got a dark little corner room with a dormer window about 10 feet from the room itself. Everything was a little dingy […] from the last time we were there. We've decided to stay elsewhere next time! Read moreGenuine Hotels.com guest review
Loved SolvangGenuine Hotels.com guest review
Within walking distance to downtown Solvang, and close to wine tasting in Los Olivos, and Los Alamos!Genuine Expedia guest review
Overall the stay was good the only thing that we would have loved is a bigger pool area, but it was nice that it was heated.Genuine Hotels.com guest review
"Nice hotel, not so nice breakfast"
Conveniently located and the staff was friendly and cooperative. We were first checked in to a room facing the street, when I asked for one facing the back because we wanted it quite, it was not problem at all. I choose this hotel partly because I had read in review that the breakfast was good. I would not agree with this. This breakfast was the same […] cheap food in most other motels. I had thought there would be real Danish pastry, with all the bakeries in town. However, it was the prepackaged mass produced king. I would stay in this hotel again, and just bring my own breakfast. Read moreGenuine Hotels.com guest review
"Good for the money"
We had three rooms and 7 people. The hotel was clean and breakfast was good :)Kids enjoyed the pool! Maybe too much, haha We thought it was good for the money. Rooms were a little pricey but we did go on a holiday weekend so that's what we get. We will go back again.Genuine Hotels.com guest review
"Nice, clean and close to everything"
Highly recommend this place, not Solvang style but if you are looking for a quick stay at a nicely refurbished hotel with full complimentary breakfast and free Internet, it is a great choiceGenuine Expedia guest review
"Stinky hotel! Very pricey for what we received."
This hotel was so gross is so many ways. We had NON SMOKING ROOM that smelled like smoke! Yuck! Carpet was so dirty that I had to keep cleaning my 3 year daughters feet with wash clothes! So gross. Hotel need serious make-over and remodel. Would not stay there again.Genuine Expedia guest review
"A little noisy during the day"
Apparently there were problems with tbe staircase to the 3 rd floor so they spent all day Monday pounding to remove it. That made it rather difficult to enjoy some rest during tbe day. Thank voodness it stopped at 6p.m.. Still, the best place we have stayed in Solvang. We have been there twice this year and will probably stay here again later tbis year, […] God willing. Best breakfast around! Read moreGenuine Expedia guest review
"Walking distance to town"
The stay was very comfortable. The room was clean and the House Service was quick and friendly when we needed extra towels and supplies. The breakfast is a step up from the normal Continental style that other hotels serve. This is a big plus if you have kids. The front desk staff is the area that needs improvements. They acted like they did not want […] to be there. They need to work on their Customer Service attitude. A smile goes a long way. Overall, I would stay there again. Read moreGenuine Hotels.com guest review
"very clean and good facility"
very goood....facility and nice continental breakfast.Genuine Expedia guest review
Hotel was nice and clean and located in downtown Solvang within walking distance of tons to do. Also in close driving proximity of surrounding towns like Santa Ynez, Los Olivos and Buellton. The bed was kind of uncomfortable though.Genuine Hotels.com guest review
"Not as mice as it appears online."
The first thing that struck my wife and me was the "renovations" that had been done in the rooms. Odd windows, older bathrooms that seemed to be half-heartedly redone. We had to ask three times for towels, just your basic number of hand towels and bath towels. The front desk said that the towels were in the washing machines and would be ready in a […] little while. Really?! Why not keep a hundred, or so, towels at the ready for guests' requests? Staff was professional and courteous. Read moreGenuine Expedia guest review
"Very comfortable hotel for family"
We stayed at this location for an overnighter at Solvang on our way down from San Francisco. We booked the large 2 bedroom suite for our family of 5 and were very comfortable. The room was clean and having complimentary breakfast was a plus. I would certainly stay here again.Genuine Hotels.com guest review
"show my sister california"
good town good food.WENT TO THE MISSION AND TO THE INDIAN CASINOGenuine Expedia guest review
I enjoyed this hotel very much with may familiy. The room was specious with 3 quine beds and extremly clean. The staff was extremly friendly and helpful. I would recommend it to everyone, particularly family with kids. Moreover, Solvang is a gret danish town to visit.Genuine Hotels.com guest review
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