"convenient and friendly"
We found the hotel staff to be very friendly and responsive to our needs. The location made it easy for us to walk to everything we wanted to do while staying in Solvang.Genuine Hotels.com guest review
I loved the size of the room and that we had a balcony overlooking a ravine. Very quiet and peaceful from the other side that was a main street. Not thrilled we were put into a special needs room because it lacked places for us to sit. (1 chair) but we used the outside patio chairs. Overall I would definitely stay there again.Genuine Hotels.com guest review
Older facility, but still very charming. Clean, friendly staff, pretty good breakfast. Keyless system is kinda old, had to key many times to get in. AC in the room didn't work, so we got a free upgrade to a room with a balcony and view.Genuine Hotels.com guest review
"Nice hotel, close to all"
The hotel was decent, right at the Solvang's downtown entrance. Cute little city with character and plenty to enjoy: food, wine, pastries, walking around, historical museum, motorcycle museum, animal/petting farms.Genuine Expedia guest review
"Okay hotel to stay in"
Great place to stay and the continental breakfast is greatGenuine Expedia guest review
"Hotel Ok...Room NOISY"
I booked through Expedia well in advance of my stay. When I got to the hotel they allowed me to check in before 3pm. When I when to the front desk and asked to have a room no so close to the door they said they were fully booked and that was my assigned room. I thinking that if I booked directly with the hotel they might of been more accommodating. […] This is the second time I've used Expedia and that hotel didn't give me the best room either...but my arrival was very late on a Friday. Hotel average, breakfast decent and it kept me out of the long lines at the local pancake houses. Read moreGenuine Expedia guest review
"Clean comfortable room helpful staff"
We stayed there while attending wedding in Solvang - they accommodated our need to access room to change clothes before wedding - so we were able to check in early - room clean comfortable and spacious - perfect place to stay while attending family wedding -nice fresh fruit available for breakfastGenuine Hotels.com guest review
"Nice hotel, good location"
My family & I stayed one Saturday night, and had a good experience. The staff was friendly and helpful. A complete breakfast was included. The only problem we had was with 2 couples who were being rowdy in the hallway & by the pool until 3am. When they sat by our door at 3:30am to chat, I called the front desk and it was taken care of immediately.Genuine Expedia guest review
Overall a clean, comfortable hotel. Enjoyed the breakfast, but the coffee was not very good.Genuine Hotels.com guest review
The room was clean and comfortable and it overlooked a tree lined area. The amenities included cookies upon arrival with coffee or tea and well-cooked breakfast. The hotel is located on the west end of town, so it was easy to walk around and check out the sights. We would go back given the chance.Genuine Hotels.com guest review
"Visit the Wine tasting rooms"
Great stay for a couple daysGenuine Hotels.com guest review
Good location right on the outskirts of Solvang just outside Buellton. Within walking distance of the Solvang attractions and easy driving distance to all the wineries and the Chumash Casino. Hotel has character: my room 205 was split level with a loft, where the bed and a TV were located. If you don't like climbing stairs, ask for a non-split-level […] room. Overall, enjoyed my stay. Read moreGenuine Expedia guest review
"Good location but dated...."
close to restaurants and bakeries but needs some renovation....breakfast good use some yummy bakery goods from local placesGenuine Expedia guest review
"Very comfortable hotel in downtown Solvang"
Really enjoyed our stay. Pros: Staff was extremely helpful with the few questions we had. Very good continental breakfast (bananas, muffins, pancakes, yogurt, cereal, etc.) Very comfortable bed and bedding, with options for pillow firmness. Location was at the end of the 4-5 main blocks of Solvang, so within walking distance to everything. Cons: Bathroom […] felt slightly dark/dated (though shower pressure great). If staying in the second building, not connected to breakfast area so about 50-100 foot walk (chilly CA air) Read moreGenuine Expedia guest review
Our room was fine, comfortable, roomy, with all the basics. Comfortable beds, love having a frig and microwave in the room. The room was a little noisy from the street noise (our window faced the street), which wasn't much of a problem. Breakfast was solid as well.Genuine Hotels.com guest review
"Walking distance to town"
We asked for a certain area of the hotel. Mainly off of the street on the park side of the hotel and our request was ignored. When we asked to be changed away from the street the clerk was short and said they could not help us. We have stayed many nights at this hotel and we have decided that being on the street is not a good idea.Genuine Hotels.com guest review
"Exactly What You'd Expect"
HIE is a respectable chain. No frills, but reliable and consistent service. The room was clean and even though it faced the street, there was no noticeable road noise, even considering it was a holiday weekend. The included breakfast was basic but filling and included eggs, sausage, and pancakes, in addition to the normal continental fare. This won't […] apply to many, but we drove there in an electric vehicle and the underground parking has a 120v outlet every 4-5 spaces. The staff had no issues with me plugging in and I got a full charge, no extra charge! Read moreGenuine Hotels.com guest review
"Good value close to town"
Nice clean room. Walking distance from Solvang shops and tasting rooms. Good value.Genuine Expedia guest review
"A series of unfortunate events"
I don't know if my experience was typical, but my stay was very disappointing. My fiance and I stayed two nights at the Holiday Inn Express. We arrived late on a Friday night and were looking forward to getting some much-needed rest. However, first we discovered that a pillowcase was dirty. Then we turned on the AC unit, and loud rattling ensued. Good […] thing I had my earplugs with me, or I never would have slept. Then at 7am, the fire alarm went off, waking us up and nearly giving us heart attacks. We started to gather all of our valuables and were getting ready to evacuate, but it turned off, so I guessed we were safe. Hard to go back to sleep after something like that! Then on Saturday, we couldn't get any hot water in the shower and the cable and internet were down between 7:30-10pm. In a town like Solvang, which basically shuts down at 6pm, it is unacceptable for your hotel entertainment to be offline at peak evening hours. We tried to complain about these things when we checked out on Sunday morning, but the woman at the desk just gave us rambling explanations for everything (for example, the fire alarm went off because people were using the showers and the water got too hot? Hard to believe, since our water never got above tepid at best). We won't be staying there again. Overall, the hotel is in a great location, very convenient to downtown Solvang. You can walk to all of the shops and restaurants. But the amenities and service were so disappointing. Read moreGenuine Hotels.com guest review
The location was perfect. It was important to have breakfast served at the hotel. Loved having the refrigerator, microwave, and coffee pot. It was perfect for just chilling out. The pool looked nice, although we didn't use it. The spa looked green, so I wouldn't go in it.Genuine Hotels.com guest review
Our room was facing the street and a bit noisy, but we knew that when we booked the room because everything else was booked. Other than that, the room was clean and comfortable, the woman at the front desk was polite and very patient and helpful.Genuine Hotels.com guest review
Not worth 10% of what I paid.Genuine Hotels.com guest review
"Fun and wine"
For location reasons I picked this hotel. Perfect walking distance to food and wine. Was surprised how nice the room was for the age of the place. Btw was perfect! for driving in and out of location...Genuine Hotels.com guest review
"Prime location, Clean, Adequate"
This hotel is right in downtown Solvang, great location. We stayed just one night and the hotel was perfect for our needs. Great breakfast. Room was clean and decent size. The woman at check in was rude but we really only had to deal with her for a few minutes. This is a great hotel for a weekend wine tasting getaway.Genuine Hotels.com guest review
I stay every Christmas. The hotel is comfortable clean and convieniet.Genuine Expedia guest review
"Best night of our trip"
We didn't get our car ransacked by a valet service (le Meridien, Santa Monica). We didn't lose water for nine hours and there was more than one person at the desk when we checked in (del Coronado, San Diego). I know it's a Holiday Inn, but there's something to be said for having your act together in being able to provide comfort and friendly service […] to your guests. I'd stay there again. Read moreGenuine Hotels.com guest review
"good hotel, needs maintainance"
Friendly, clean hotel. however its been neglected, one stairwell closed because its falling down, another stairwell the concrete is crumbling off. The rooms are pretty good considering the exterior. It is a good price for that area and a perfect location.Genuine Hotels.com guest review
"It was just 'ok'"
I can't say about all the rooms, but my room appeared run down and needs to be refreshed. The breakfast was awesome and it was always well stocked. Good location and the staff were friendly.Genuine Hotels.com guest review
"Felt like a $50 motel."
I felt unclean to be walking on the carpet without the slippers. It really needs updating. Would not recommend it.Genuine Expedia guest review
"Nice and Comfortable stay"
A very nice and cute hotel just near to all the shops and restaurants. Rooms are spacious and adequate for two (King's Room). Water is not provided free, but they gave us when asked for.Genuine Expedia guest review
"Solvang is beautiful"
The best stay ever had a great timeGenuine Hotels.com guest review
Staff was quick in bringing requested items 2 room Hotel manager, young gentleman, was not experience in resolving matters quicklyGenuine Expedia guest review
Hotel staff, location, etc. all great, but room was not what we booked. Had booked a 2 bedroom sutie, w/2 double or queen beds, and a sofa bed, to accommodate three people (platonic female singles). Wound up in a one bedroom suite with one king bed, and one queen sofa bed. Unlike as planned/booked, two in our party had to share the king bed. Was told […] that hotel/staff had attempted to correct information with site repetitively, without resolution. Therefore this was a booking made with false information, and therefore lacking the accommodations we had booked for. Arrived late, had notified hotel we would, with it too late to seek other accommodations if available. Do not blame hotel for this misinformation, and not the first time that booking through this site has led to accommodations less than desirable by what was requested, and the booking based. Again, blaming the lack of proper accommodations on Hotels.com, not the hotel, and wondering what can be done to prevent such circumstances in the future. Despite this, I have made another reservation through Hotels.com, and only because it involves no special considerations. In the future, however, before booking through this site, I will first check with the hotel I have selected, to make sure the accommodations are as listed. An additional bother, and waste of my valuble time, when I thought this site was to be trusted. Again, not my first dissappointment, in booking through this site. Read moreGenuine Hotels.com guest review
Sheer curtains do not provide privacy or eliminate street noise -- need to be changed! Breakfast okay.Genuine Hotels.com guest review
Most Staff went over and above the call of duty. Breakfast outstanding.Genuine Hotels.com guest review
"No blackout drapes"
The beds were very good and the room was clean. My chief complaint was the the room only had sheer curtains where we could see out and who knows if anyone could see in. Probably won't stay here again because of that. The AC was great in the room.Genuine Hotels.com guest review
"Close to town"
Hotel is built on a slope; one side on the main road and the other looking into to trees. Stairs or elevator are needed to get around and to underground parking. The best thing about the stay was the breakfast. It offered many choices and was good.Genuine Hotels.com guest review
"Great location right downtown. Walk to everything."
Hotel needs an entire makeover. Not what we were expecting from a Holiday Inn Express. People at check in were all very friendly though!Genuine Hotels.com guest review
"great hotel at the entrance of solvang"
the hotel perfect location great amenities for the price quick getaway 4 a couple of days great friendly staff on prem liq right across the street for your needs heated pool jucuzzi alsoGenuine Expedia guest review
"One night in Santa Ynez"
We went for one night with our Daughter and Son in Law. The room was nice. The Hotel seemed to be only 50% occupied. We were put in rooms that faced the busy highway and we heard car and truck noise all night. There were rooms that faced a beautiful canyon that we would have loved to be in. If there was an upcharge we would have paid it. We were never […] offered those rooms. Additionally, there were not any electrical outlets to use. The shower drain was plugged also. Read moreGenuine Expedia guest review
"Birthday weekend getaway"
I wasn't able to get a room at any of the higher end hotels because they were booked but it turned out to be okay because everything was good about this hotel - location, very clean, very friendly, very quiet, which are all the things you want in a hotel. Because it wasn't higher end there was no bar or wine tasting but that was okay because within […] walking distance there are plenty of places for wine tasting and good food and since I wasn't paying a higher price that gave me more money in my pocket to spend on ME. I would definitely stay here again. Read moreGenuine Hotels.com guest review
Our room with two queen beds was very spacious & clean. Continental breakfast was decent. Over all, I was happy with my stay at Holiday Inn Express.Genuine Hotels.com guest review
"Fine for my purpose"
4 of us stayed in the one bedroom suite for a wine tasting weekend. Very spacious room and nice balcony however very dated decor, uncomfortable bed and lackluster ambiance. There is free breakfast available near the lobby however it was pretty bad. I'm pretty sure everything was made from powder and not actual ingredients. Eggs didn't taste like eggs, […] bacon did not taste or look like bacon, coffee was bad, etc. The bagel was OK. If you want an affordable room walking distance to everything in Solvang and don't plan on spending too much time at the hotel, this place is fine. If you are with a significant other and want some romance or some sort of luxury, then I'd suggest another hotel. Read moreGenuine Hotels.com guest review
"Not too far from downtown area"
For overnight stay, it was just fine. Very convenient to the main area of Solvang by car.Genuine Hotels.com guest review
"Relatively reasonable and has all you need"
This Holiday Inn Express is a convenient, no-frills hotel that is close to many great shops, bars, and restaurants in Solvang. It is at one far end of the "strip" so you can venture around and get back to your room without having to backtrack. The hotel staff is friendly and their breakfast is quite good for a free hotel breakfast - will save you at […] least $20 per person per day, as the local breakfast joints are pricey. Read moreGenuine Hotels.com guest review
Just ok the people that work there are helpful and nice, the hotel has a weird lay outGenuine Hotels.com guest review
Very Clean, very comfortable. Walking distance to all of townGenuine Hotels.com guest review
"Nice hotel clipsen to the Wine Area."
Excellent location for Napa Valley for Wine interest.Genuine Expedia guest review
"Seems to be fading over the last year or two"
We've stayed here before and booked directly. We've always requested a west-facing room and got it. This time, we were told that because we'd booked thru Hotels.com, we wouldn't get a west-facing room - EVEN THOUGH THEY WERE AVAILABLE! We got a dark little corner room with a dormer window about 10 feet from the room itself. Everything was a little dingy […] from the last time we were there. We've decided to stay elsewhere next time! Read moreGenuine Hotels.com guest review
Loved SolvangGenuine Hotels.com guest review
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