"Bad wi fi policy"
Charge for wifi in room will stay somewhere else next time.Genuine Hotels.com guest review
"Fabulous facility with an amazing location!"
Enjoyed the fitness center, spa and pool. Only complaint was that the whirlpool was not hot. The bed was VERY comfortable. Almost missed my flight :)Genuine Hotels.com guest review
"What a welcome relief!!"
My stay at the Hilton Munich Airport was a much needed relief! After 2 weeks working in Munich and staying in a horrible hotel prior, staying here was just what needed! The staff was was so helpful and informative! I loved the sap area... (that I rarely find in a hotel) but needed a little rest and relation and to my surprise.... Found exactly what […] I needed! The girl in charge of that area, that evening, was wonderful! She made me feel comfortable and explained everything in detail! Very nice! The bar and restaurant are all wonderful and I loved the relaxed atmosphere! Will definitely stay here again...as I work in Munich much of my time! Read moreGenuine Hotels.com guest review
"Perfect hotel for a stay before flying out of MUC"
Perfect place to stay before a flight out of Munich. Walking to the airport in the morning was easy and took stress out of the trip home. We dropped the car the night before. There are some good places to eat in the airport as well. Room was quiet, all was well.Genuine Hotels.com guest review
"Munich airport a must stay"
Recently changed name but very good service. Good food and right in the airport.Genuine Hotels.com guest review
"Kempinski Hotel Airport Munich"
Great location! So easy to catch an early morning flight. Rental car return was literally a 2 minute walk from the hotel. Pool for the kids (a rare occurance in Europe). Great experience! Lovely staff.Genuine Hotels.com guest review
the pillows squashed down to nothing but other than that a fantastic stay!Genuine Hotels.com guest review
"Kempinski at Munich Airport-- a quiet haven"
This is a quiet haven in the midst of a busy, efficient airport. It's modern, with excellent service, a great spa/swimming pool, and access to reasonable transport via S-Bahn to the important locations of the city of Munich. The buffet breakfasts are wonderful and extensive.Genuine Hotels.com guest review
"Hilton OK, Kempinski better"
We booked this for an overnight stay following a late flight and it served it's purpose. But getting a coffee and a light bite late at night proved more of a challenge... I had stayed in this hotel when it was a Kempinski and unfortunately the change of management seems to have been for the worse.Genuine Hotels.com guest review
"Great location. Awesome spa"
awesome hotel right next to the airport. Very convenient for a business meeting. Had a few hours to try out the pool and spa too which was great, even worth using for a long layover. Rooms clean and comfortable. Get breakfast with the room as very pricey, but also amazing standard.Genuine Hotels.com guest review
"Hotel Kempinski Munich Airport"
After travelling for 31 hours we needed a place to sleep. Hotel Kempinski Munich Airport could not have been more convenient. It is 5 star with 5 star prices, but worth every cent. Refreshed and relaxed we could catch the connecting flight to Schipol the following morning to meet up with family.Genuine Hotels.com guest review
"Kempinski Hotel Airport Munich - Convenient"
This hotel costs more than many other Munich airport hotels but is very convenient for an early flight. It is located next to Terminal 1 and is walkable to T2 but with a lot of luggage I was offered the free shuttle service (24 hrs on demand) that took 5 minutes or so. I wish I'd arrived early enough to make use of the gym/spa facilities as they looked […] very good. Read moreGenuine Hotels.com guest review
"Flott atmosfære og god frokost"
Flotte rom med badekar på badet! Fin liten bar i lobbyen. God frokost buffet. Flott beliggenhet, gå rett fra flyplassen og inn på hotellet.Genuine Hotels.com guest review
"Topp flyplasshotell i München"
Supert hotell!Genuine Hotels.com guest review
"Godt og praktisk"
Meget praktisk med gangavstand til terminalen på flyplassen. Godt serveringstilbud. Midt i blinken for forretningsreisende.Genuine Hotels.com guest review
"Overvurderet og skrabet for alt"
Fuld stændig overvurderet i forhold til prisen. Alene det at man skulle betale 25 € for wifi er frækt når man betaler over 300 € for et Airport hotel uden morgenmad. Beliggenhed ok. Værelset helt skrabet og uden charme.Genuine Hotels.com guest review
"Ideal para conectar vuelos temprano"
Excelente ubicación para los que viajamos. Mas cerca no se puede estar. Mobiliario ya deteriorado. Excelente atención del personal, todos muy amables. Restaurant de costo muy elevado.Genuine Hotels.com guest review
"Helt standard, god kvalitet"
En "bomaskin" midt i München flyplass. Alt fungerer som det skal, og det er ingen overraskelser - hverken positive eller negative. Deilig basseng med badstuer og dampbad i kjelleren. Kjedelig resturant i hotellet (veldig Hilton-ish), men bare et par minutters gange til gastro-pub på flyplassen.Genuine Hotels.com guest review
"Ótimo hotel para quem quer ficar perto do aeroport"
Ótimo hotel, dentro do aeroporto e tivemos uma tarifa atraente.Genuine Hotels.com guest review
"Perfect airport hotel"
Hotel placed conveniently next to the airport. Great hotel, great room, great breakfast selection, great gym. The only thing they could improve was the coffee served in the morning.Genuine Hotels.com guest review
"Et stop over på vej til skiferie, helt i top."
Al var som det bør være på et 5 stjernet hotel, vi havde sen ankomst og havde ikke fået middag, men restauranten var helt på toppen med god mad, hurtig service selv om det var sendt, fik vi også tid til at hygge os. Flot gjort.Genuine Hotels.com guest review
"Très très agréable"
Superbe piscine et salle de fitness. Salle de sport ouvert 24h/24h. Ce qui est très appréciable.Genuine Hotels.com guest review
Særdeles praktisk å levere leibilen og spasere de 200 metrene til dette lukushotellet, ta seg en dusj, og en utmerket middag i restauranten. Har bodd her 20-30 ganger, og stedet leverer alltid. Eneste lille minus er at det kan være kø i innsjekking.Genuine Hotels.com guest review
Hotel bonito e confortável. Ótimo para quem precisa pegar voo muito cedo. Uma mancha estranha na banheira fez perder alguns pontos para mim, mas acho que dei azar.Genuine Hotels.com guest review
"Überteuertes Hotel, nicht den Preis Wert"
Für den Preis von 200€ war das Zimmer enttäuschend! Im Bad überall Flecken, auf der Bettdecke ein Fleck, Minibar hohe Staubschicht.Genuine Hotels.com guest review
Ausgezeichnetes Flughafenhotel, direkt neben Terminal 2, aber auch Terminal 1 ist in 5 Minuten Fussmarsch zu erreichen. Grosszügige Zimmer, sehr freundlicher Service, SPA-Bereich sehr zu empfehlen (zur "Kur" gegen Jet-Lag)Genuine Hotels.com guest review
"Hotell Kempinski München MUC Airport"
Det var en fantastisk vistelse för mig och min sambo. Vi anlände till hotellet under påskhelgen vilket gjorde att det var påskaktiviteter på hotellet. Vi åt en väldigt god påskbuffé i restaurangen med livemusik till en pianist som sjön och spelade så vackert. Vi skulle ta en drink efter maten i baren och kunde väl där känna att barpersonalen var en […] aning lama. Drinkarna var goda men en mindre bra service. Hade gärna sett att barpersonalen smilat lite mer och agerat lite mer professionelt. Helt ok service med andra ord. Frukostbordet var också helt fantastisk med en extrem vaksam personal. Mycket bra service och god frukost. Receptionisterna var fantastiska och talade bra engelska och rummet vi fick var väldigt vackert inrett. Tack för en fantastisk men tyvärr kort vistelse hos er. Vi kommer komma tillbaka!!! Read moreGenuine Hotels.com guest review
"Hotel Munchen Airport."
Internet er ikke gratis som bestilt. Var nødt til at betale. Bortset fra det er hotellet ok.Genuine Hotels.com guest review
Kjempe bra service. Fine rom. God frokost. Ikke gratis imternett.Genuine Hotels.com guest review
"Excellent airport hotel"
This is a most impressive hotel, and I would have liked to give it 5 stars, but due to a few problems during my stay I'm giving it 4. First of all, it couldn't be any more convenient for layovers and early morning flights out of Munich. The hotel is just outside the terminal, and you don't even need a shuttle to get there, just follow the signs and walk about 7 minutes. I was pleasantly surprised by the size of the room and the bathroom, they are both very spacious and are tastefully fitted. Most importantly, the room was totally silent! The windows face an immense inner courtyard, and you don't hear anything from your room- neither airplanes, nor neighbouring guests. The bed is comfortable, but the pillows provided were feather pillows. I tried calling housekeeping to request latex pillows as I can't sleep on feather pillows, but housekeeping didn't answer after a few attempts. This is the main reason I knocked off a star, as it seriously diminished my quality of sleep. In the morning during check out I was asked if everything was satisfactory, and I mentioned my problem with housekeeping. To the hotels credit, without my asking for compensation, my room service bill was cancelled. Speaking of room service, they have an extensive, tasty menu. I ordered beef soup which was really delicious, and filling, served with cubes of soft beef, vegetables, dumplings and 3 side rolls with butter. The German beer that I took from the minibar was tasty and refreshing. A further problem in the room is the thermostat-instead of specifying degrees to chose, it has numbers 1-5 written on it. I didn't know how powerful it would be, so chose number 3, and woke up freezing in the middle of the night. A great aspect of the room is the roomy bathroom. It has a very large bathtub, and the water pressure is fantastic! I didn't find the price to be unreasonable, or anywhere near as steep as had been suggested in other reviews- I guess it depends on the dates of stay. I would definitely stay here again if I ever have another layover in Munich.
"Very Poor Customer Service"
03/01/15 Paul H Cork, Ireland
Booked stay for 23-Jan, but when checking in it was pointed out that I had booked Hilton Munich City in error. At all times I accted this was my error, there were rooms available so I booked there and then, but Hilton Hotels refused point blank for any relief on the cancellation charge for the City Hotel. I wrote a glowing review of this hotel previously WHEN UNDER PREVIOUS MANAGEMENT (Kempinski). Hotel is still good, but 'the Hilton' treatment leaves a sour taste. I'll be making alternative arrangements in the future.
02/28/15 FRQTRV USA
We had a very early flight out of MUC and decided to stay in this hotel at the airport. Couldn't be more conveniently located, walking distance to the terminals. In addition, you can walk to a much of sandwich places, fish and chips, burgers, if you do not want to spend the money at the hotel restaurant. Everything is just there, walking distance. The two minuses I see are the following: 1) The wifi is free in the lobby, but not in the rooms. For us for one short night it was not a big deal but for the price, it should be included in the rooms. 2) The windows don't open and it got very warm for us, and no a way to lower the temperatures as we would have liked. Yes there is a thermostat, but it really isn't the same as being able to open a window. We did not hear ANY airplane noise at all. Recommended. I will be returning if my trip calls for a night at/close to the airport.
"Perfect airport hotel"
02/28/15 Lene T Salford Priors, United Kingdom
Amazing hotel directly connected to Munich Airport. We stayed one night and drove to our final destination in the mountains. Very easy to walk right out of hotel and across to rental car. Great central location. Beautiful rooms and great breakfast. Wish we could have stayed a bit longer!
"Perfect for my business trip in Munich"
02/27/15 Daniel R
I needed a conveniently located hotel for a one night stay in Munich, this hotel was located in the airport terminal so fitted the bill perfectly. Helpful front desk staff allowed me to leave my bag before I was due to check in so I could visit the exhibition I was attending without needing to cart it around with me. Came back later in the day and collected my bag and checked in without any hassle. Room service for dinner was quickly delivered and was quite tasty to boot. All staff were helpful, polite and an asset to the hotel. Room was comfortable, clean, well sound proofed from the noise of the airport and I had a good nights sleep. Recommended for a short stay if you have early flights to catch or business in or around Munich. One thing I would like is a kettle and some tea/coffee in the room :-)
"Excellent Hotel at Munich Airport"
02/27/15 Mucki W St. Thomas
If you have an early flight out or simply want to stay close to Munich Airport, this is the place. Room was great and quiet, Restaurant and bar on sight. Service was excellent, check in quick and friendly and in the morning a driver took me to the airport - all the way to check in - I had several bags and was travelling alone, so this was great and stress free. sooo much better than my trip the month before at Novotel at Munich airport.. This one is pricier, but considering the aggravation and Taxi fees I saved, I would recommend it hands-down. WiFi did not work and hopefully they will work on that.. Hilton just took over this hotel and will hopefully bring that up to speed
"Just an ok visit!"
02/23/15 KingMarcus Boone, North Carolina
I have staid 1 night prior to my early transatlantic flight in this hotel! I thought the service was wonderful, but that hotel is in urgent need of an upgrade! Beds are extremely uncomfortable! WiFi wasn't working! The Pool/Sauna was ok! I think if Hilton puts a bit of $$$ in it could be a gem of the Hilton Hotels in Europe!
"Great location, very poor customer service and reduced quality"
02/22/15 Lily099 Surrey
We stayed at the Hilton for two nights at the beginning and end of our skiing holiday in Austria. This will have been our 8th stay at this hotel, and what a shame that Hilton have taken over. We have always looked forward to our stay here and consider it a treat to start and end our annual skiing vacation. The positives first : Great location, clean and tidy. Quiet, comfortable, Now for the Negatives : it seems the quality and customer service has considerably reduced. Toiletries in the bathroom were not existent. Wi Fi non existent and when I enquired about this, was told that I was not a Hilton Club Member and so had to pay 6 euros per hour. Shocking. Customer service is non existent. Check in on both nights was efficient - the first night was fine, the second night was rude and cold, check out was better - however someone else's bar bill was on our bill. The gentleman did remove this. Customer service in the night flight bar - appalling. The bar man (Christian) took our order, then proceeded to take 3 other customers orders, served them first - assuming this is because they were German, and then took another 5 minutes to serve us with our drinks. Saw exactly the same thing happen to another English gentleman in the bar who also had to wait a long time to be served. It seems that unfortunately the quality and customer service at this hotel is now lacking and we will probably not stay here again. Hilton really need to read the reviews that their customers are putting on - stop cutting and pasting the same response - and actively look at how easy it would be to make this a high quality establishment again. Customer service is paramount.
"if this hotel was any closer to airport, it would be on the tarmac...."
02/20/15 NYCHawaiian NYC
This hotel location is the best for early morning flights. We like how convienent it is to airport. However, it is a little pricey, because the breakfast it not included with every price point. But, you can always eat in the airport and there is a nice market near hotel.
"Great for a business trip and very helpful staff "
02/19/15 TimBar505 London, United Kingdom
Stayed overnight at this hotel on a Thursday having flown into Munich that evening for an early meeting the next day. The hotel is literally right outside the terminal exit so you are out of the airport and relaxing in no time. My room was on the 4th floor and was quiet, clean, well maintained and very comfortable. I had dinner at the Charles Lindbergh restaurant and had some of the best pork chops I have ever eaten. All of the staff were really friendly and efficient, from reception to restaurant. It was my first time in Munich and I needed to get to the South of the city for my meeting by 10am the next day. The woman on Guest Services said that a cab would be about €140 return (!!!) and recommended the S-Bahn train and U-Bahn underground. It would take the same time as a cab (or maybe quicker in rush hour) and cost only €12 for a day ticket! Bargain!! The entrance to the S-Bahn is between Terminal 1 and 2 (2 minute walk from the hotel) and she helped me work out a route. You can buy the ticket from reception. The trip to and from the meeting was easy and (with a little help from Google maps and a few locals) I made my meeting with time to spare and got back to the airport for my flight in the afternoon. All in all I had a great experience and would recommend this hotel.
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