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  • The Willows Hotel
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All hotels in Chicago, Illinois, United States
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1 room,  2 adults 
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Room 1:

The Willows Hotel - Chicago

41.934304, -87.643686
2.5 stars
555 W Surf St, Chicago, IL, 60657 United States ‎1-866-539-0036‎ | Welcome Rewards™

For every 10 nights, get 1 free!

Lowest price $139
available on 07/01/13
Price Match Guarantee
4.4 109 5

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    Landmarks near The Willows Hotel

    • Saint Joseph Hospital Hotels - Chicago 650 yards
    • Advocate Illinois Masonic Medical Center Hotels - Chicago 750 yards
    • Briar Street Theatre Hotels - Chicago 750 yards
    • Diversy Station Hotels - Chicago 880 yards
    • Wellington Station Hotels - Chicago 900 yards
    • All landmarks in Chicago

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    Overview of The Willows Hotel - Chicago

    Location.
    In Chicago's Lakeview neighborhood, The Willows Hotel is under a mile from Peggy Notebaert Nature Museum and about 1 mile from the Lincon Park Zoo. Wrigley Field is a mile and a half away. A host of other recreational activities are located nearby, including sailing, golf, and biking trails.

    Hotel Features.
    Dating back to 1906, this historic Lakeview hotel has a traditional European feel. The airy lobby features patterned wall coverings, French reproduction furnishings in rich fabrics, and a wood-burning fireplace. Continental breakfast, wireless Internet access, and use a nearby fitness center are complimentary. The 24-hour front desk includes a safe deposit box. The staff can arrange concierge services. This is a smoke-free property.

    Guestrooms.
    With textured walls, crown molding, and elegant furniture, the Willows Hotel's 55 guestrooms offer French Victorian ambience. Cookies are served daily during Evening Social Hour. Televisions are equipped with satellite channels. Wireless Internet access is complimentary. Bathrooms offer shower/tub combinations, bathrobes, makeup/shaving mirrors, and hair dryers. Additional amenities include air conditioning and windows that open. Refrigerators and cribs (infant beds) are available on request. All guestrooms at The Willows Hotel are non-smoking.

    Image of The Willows Hotel, Chicago
    4.4 out of 5 Excellent (109 reviews)
    (Neighborhood average 3.7)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    This hotel is in a quaint, old worldy building and the rooms are clean, comfortable and nicely renovated. It is located in the lovely, leafy Lakeview... residential area, conveniently near North Broadway with a variety of retail and restaurant options. We were visiting our son who lives in the neighborhood. However, for anyone wanting to sightsee/visit downtown Chicago, Lakeview is minutes away by public transportation, and it is nice to escape the bustle in the evenings and return to a quieter residential area. Breakfast is included... nothing special, but definitely adequate, and the staff are very friendly and helpful. Reasonably priced parking available. We will be returnling again! by a Hotels.com guest on 05/12/13

    Enter dates to check prices

    Hotel Info: ‎1-866-539-8117‎
    from $139
    Nights
    1 room,  2 adults 
    Adults Children
    Room 1: age 18+ 0-17

    Deluxe Double Queen

    Standard Queen

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Pets not allowed
    • Minimum check-in age is: 18
    • Check-in time starts at: 3 PM
    • Check-out time is: 11 AM
    • American Express
    • JCB International
    • MasterCard
    • Visa

    Amenities

    • General
    • Air-conditioned public areas
    • Elevator/lift
    • Fireplace in lobby
    • Luggage storage
    • Number of buildings/towers - 1
    • Number of floors - 4
    • Parking nearby (surcharge)
    • Self parking (surcharge)
    • Smoke-free property
    • Total number of rooms - 55
    • See more facilities
      • Year Built 1906
    • Rooms (all rooms include)
    • Bathrobes
    • Blackout drapes/curtains
    • Clock radio
    • Complimentary toiletries
    • Cribs/infant beds available
    • Electronic/magnetic keys
    • Extra towels/bedding in room
    • In-room safe
    • Iron/ironing board
    • Window opens
    • See more room details
      • Air conditioning
      • Cable TV service
      • Climate control
      • Complimentary newspaper
      • Daily housekeeping
      • Hair dryer
      • Makeup/shaving mirror
      • Satellite TV service
      • Shower/tub combination
      • Voice mail
    • Services
    • Coffee/tea in lobby
    • Complimentary newspapers in lobby
    • Concierge services
    • Free breakfast
    • Laundry facilities
    • Safe-deposit box at front desk
    • Self parking
    • Use of nearby fitness center (complimentary)
    • Business & Event
    • 24-hour front desk
    • Dry cleaning/laundry service
    • Accessibility Features

    This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.

    Awards

    • This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, and transgender (LGBT) guests.

    Dining

    Guests are offered a complimentary breakfast.

    Recreation

    • Boating nearby
    • Bowling alley nearby
    • Dock nearby
    • Golf - driving range nearby
    • Golfing nearby
    • Golf - miniature nearby
    • Hiking/biking trails nearby
    • Rowboats nearby
    • Running track/path nearby
    • Sailing nearby
    • Swimming nearby
    • Tennis nearby
    • Volleyball nearby

    Notification and fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.

    • Self parking: US$ 22 per day (in/out privileges)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in Chicago, Illinois, United States
      of
    41.934304, -87.643686
    Hotel coordinates:

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    Area map

    A short guide to Lincoln Park

    Trendy Lincoln Park is home to boutiques, movie theaters, stores, restaurants, coffee shops, bars, and clubs. The 1,200-acre park of the same name is also here, including the admission-free Lincoln Park Zoo within its grounds. St. Vincent de Paul and St. Josaphat’s ─ two architecturally significant Polish cathedrals ─ lend the neighborhood a touch of Old World charm.

    see all hotels in Chicago

    Nearby Activities & Points of Interest

    Less than 0.5 miles

    • Saint Joseph Hospital - 700 yards
    • Advocate Illinois Masonic Medical Center - 800 yards
    • Briar Street Theatre - 800 yards
    • Diversy Station - 900 yards

    0.50 - 1.0 mi

    • Wellington Station - 900 yards
    • Apollo Theater Chicago - 1100 yards
    • Belmont Station (Red Line) - 1100 yards
    • Children's Memorial Hospital - 1100 yards
    • Victory Gardens Theater - 1100 yards
    • Vic Theatre - 1100 yards

    3.0+ mi

    • Chicago Midway Airport - 11 miles
    • Chicago O'Hare Airport - 14 miles
    • Chicago Executive Airport (PWK) - 18 miles
    • Gary - Chicago Intl. Airport (GYY) - 25 miles
    • Chicago DuPage Airport (DPA) - 32 miles
    • Romeoville Lewis University Airport (LOT) - 32 miles
    • Waukegan Regional Airport (UGN) - 35 miles
    • Joliet Park District Airport (JOT) - 40 miles
    • Aurora Municipal Airport (AUZ) - 44 miles
    • Michigan City Municipal Airport (MGC) - 45 miles
    • Valparaiso Porter County Municipal Airport (VPZ) - 47 miles
    • Kenosha Regional Airport (ENW) - 48 miles
    All hotels in Chicago, Illinois, United States
    Reviews
    • All (109)
    • Business (12)
    • Romance (7)
    • Family (13)
    • Friends (9)
    • Other (68)
    4.4 / 5
    Excellent

    Score breakdown (from 109 reviews)

    • 5.0
      (58)
    • 4.0
      (40)
    • 3.0
      (7)
    • 2.0
      (3)
    • 1.0
      (1)

    Average rating for:

    • Cleanliness
      4.6
    • Service
      4.6
    • Comfort
      4.3
    • Condition
      4.3

    Reviews: Overall

    • < Previous
    • Page 1 of 3
    • Next>
    The Willows Hotel - Chicago
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Jun 2013
    A Traveller
    US

    The Willows Hotel - Chicago
    2.0 / 5
    Fair
    "great location, room the size of a closet"

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      2.0
    The first night we stayed, the air conditioner was not working in our room. They fixed it the next day but it was hot and stuffy the first night. My closet at home is bigger than our hotel room was and the price we paid was premium. We complained about the room size but they said they were booked up. We will not return. The location is great but the […] price was ridiculous for a room that had to be less than 100 sq feet. Read more
    Genuine Hotels.com guest review
    3 night trip in May 2013
    Debbie
    US

    The Willows Hotel - Chicago
    5.0 / 5
    Outstanding
    "would definitely return to the Willows hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    loved the hotel and the city,
    Genuine Hotels.com guest review
    2 night trip in Jun 2013
    A Traveller
    US

    The Willows Hotel - Chicago
    4.0 / 5
    Excellent
    "Convenient for beautiful Lakeview neighborhood"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    This hotel is in a quaint, old worldy building and the rooms are clean, comfortable and nicely renovated. It is located in the lovely, leafy Lakeview residential area, conveniently near North Broadway with a variety of retail and restaurant options. We were visiting our son who lives in the neighborhood. However, for anyone wanting to sightsee/visit […] downtown Chicago, Lakeview is minutes away by public transportation, and it is nice to escape the bustle in the evenings and return to a quieter residential area. Breakfast is included... nothing special, but definitely adequate, and the staff are very friendly and helpful. Reasonably priced parking available. We will be returnling again! Read more
    Genuine Hotels.com guest review
    1 night trip in May 2013
    A Traveller
    US

    The Willows Hotel - Chicago
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    This is one of those boutique properties that are scattered around Chicago. While most tend to be a bit pricey for what's offered, not so here. Great North Shore neighborhood about three blocks off Lake Michigan. I arrived past 10:00 PM and was a bit surprised at the number of locals for evening walks. While rooms are dated, the are comfortable and […] immaculate. My only complaint is the lack of central air or climate controls. Window air conditioning and wall-mounted heat are offered. Lots of chain and sole proprietor restaurants in the area. While probably not a first pick for Road Warriors, I would stay here again. Read more
    Genuine Hotels.com guest review
    1 night business trip in May 2013
    A Traveller
    US

    The Willows Hotel - Chicago
    5.0 / 5
    Outstanding
    "Very nice hotel-convenient"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    There was a lack of afforadable rooms in the Mag Mile area where I had been staying for a conference. I wanted to spend an extra night in Chicago. This hotel has high guest ratings, but 2.5 stars (not sure why). I arrived late, but the staffer at the desk was friendly and helpful.. The room was warm, quiet and cozy. The bathroom was clean and neat and […] had quality soap. The bed was very comfy. If I hadn't been so tired, I might have made my way to Boy's town that evening- a few blocks away (probably better to take short taxi ride to it). I needed to rent a car in the morning to visit pals in Wisconsin. The morning desk staff informed me that a Hertz was only 1.5 blocks away. Hertz let me drop the car off at Midway airport for no extra charge! There were many convenient shops/markets within a block of the hotel, and it seemed to be a very safe, upper middle class neighborhood. When I return to Chicago in warmer weather to be a tourist, I will definitely consider staying at the Willows again. Read more
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    McGeorge
    US

    The Willows Hotel - Chicago
    5.0 / 5
    Outstanding
    "Loved it!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    Cute neighborhood! Good location! Very friendly staff! Would definitely stay there again!
    Genuine Hotels.com guest review
    1 night business trip in Apr 2013
    A Traveller
    US

    The Willows Hotel - Chicago
    3.0 / 5
    Good
    "needed hotel close to where son lives"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    Positive- front desk, concierge very helpful and friendly. Some issues with our room. Light bulbs burned out in ceiling light. Unable to turn off light but leave fan on. (pull cord wasn't working.) Very stuffy in room with only heat control. Two ceiling fans but could not keep on at night because cord to turn lights out didn't work so would have had […] to leave lights on to have fans on to sleep. Shower curtain did not keep water in shower. Much water on floor when taking shower as a result. Disappointing. Read more
    Genuine Hotels.com guest review
    2 night trip in Apr 2013
    A Traveller
    US

    The Willows Hotel - Chicago
    4.0 / 5
    Excellent
    "Good location if you know the area"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    Comfortable and quiet. Great staff. Good for the location-you have to know Chicago.
    Genuine Expedia guest review
    Other trip
    Mar 17, 2013
    A Traveller
    US

    The Willows Hotel - Chicago
    3.0 / 5
    Good
    "nice hotel"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      3.0
    The hotel was really clean and the front desk was helpful. It was farther from downtown than i wanted. Made cab fair a little pricey. I would stay here again though.
    Genuine Hotels.com guest review
    2 night romance trip in Mar 2013
    Kris
    US

    The Willows Hotel - Chicago
    5.0 / 5
    Outstanding
    "perfect"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Hotel was nice inside and rooms have adequate space. Free parking and wireless internet. I requested to change rooms because I was worried that my relatives (that owns 7 cats) had brought in dander when visiting me and I'm allergic. They gladly accomodated me right away.
    Genuine Expedia guest review
    Other trip
    Mar 4, 2013
    A Traveller
    US

    The Willows Hotel - Chicago
    4.0 / 5
    Excellent
    "Willows near Diversey Harbor"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    Fabulous staff at this hotel. Rooms are a bit small, but for one night this spot was a gem. The heating system is a little weird.....the radiators only come on a few times a day. My room also had a space heater, which made the room too hot. So, some temperature issues, but overall, great location, great price. Parking is a hassle so just park and if […] you need to get around, use taxis. I am sure the desk clerk will call for one or walk down to Broadway to hail one. There is a Trader Joes about two blocks away as well as a WalMart convenience store...very easy, very convenient. Read more
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    A Traveller
    US

    The Willows Hotel - Chicago
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    A Traveller
    US

    The Willows Hotel - Chicago
    4.0 / 5
    Excellent
    "Nice rooms, quiet neighborhood"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Convenient location, quiet neighborhood, very nice rooms at a good price, comfortable beds. The only thing that marred this otherwise wonderful experience was a very noisy hot water radiator in our room. We finally asked someone to come up and turn it off in the middle of the night. If that problem were fixed, it would be a nearly perfect place to  […] stay! Read more
    Genuine Expedia guest review
    Other trip
    Feb 5, 2013
    A Traveller
    US

    The Willows Hotel - Chicago
    4.0 / 5
    Excellent
    "Nice, old, basic hotel"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    Friendly staff, old but clean hotel, lots of character, very basic breakfast, great location. We will consider this hotel for future visits.
    Genuine Hotels.com guest review
    1 night trip in Jan 2013
    A Traveller
    US

    The Willows Hotel - Chicago
    3.0 / 5
    Good
    "Wonderful location, helpful and friendly staff"

    • Cleanliness
      2.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      3.0
    We arrived at the Willows and the staff was friendly, courteous and went out of their way to be helpful. We had a TV we brought along for one of our kids who lives in Chicago and staff willingly and cheerfully helped us move the TV from car to storage. The room we stayed in was small, looked tired and was a little dusty, but the service we received […] was terrific! The location in Lincoln Park was perfect for us. Read more
    Genuine Hotels.com guest review
    2 night trip in Jan 2013
    A Traveller
    US

    The Willows Hotel - Chicago
    4.0 / 5
    Excellent
    "Neighborhood charm"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    Well maintained older building. Nice people, while the breakfast was fine there really was no convenient place to eat it, either in the lobby or in the room. Complimentary newspaper was a nice touch.
    Genuine Hotels.com guest review
    1 night trip in Jan 2013
    A Traveller
    US

    The Willows Hotel - Chicago
    4.0 / 5
    Excellent
    "Friendly Staff, Clean, Great Location"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    The Willows is blessed with a fantastic location -- close to downtown, thte lake and Lincoln Park. Cool, funky shopping nearby and walking distance to lots of restaurants. A great place for parents visiting their students at DePaul for the weekend. The staff is friendly and very helpful. The rooms are clean and nicely sized. I would stay here again […] . Read more
    Genuine Hotels.com guest review
    2 night trip in Jan 2013
    Kevin R.
    US

    The Willows Hotel - Chicago
    4.0 / 5
    Excellent
    "Perfect for me."

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    At 9:30 on a Friday night I did not have a place to stay in Chicago. I wanted a place near my daughter's school, De Paul and this was about 8 minutes away. I felt very safe in the neighborhood as I walked to a near by bar recommended by the staff as a place I could get dinner. It all worked out and I love old hotels.
    Genuine Hotels.com guest review
    1 night trip in Jan 2013
    Amy
    US

    The Willows Hotel - Chicago
    4.0 / 5
    Excellent
    "Comfort & convenience"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    Comfy and convenient and a good value. Our deluxe double could accommodate 4 adults (2 teens). The continentsl breakfast was typical chain-hotel fare ( some microwaveable pre-packaged fare) served in the small but nicely appointed lobby Complimentary Chicago Tribune. Parking available in two nearby garages. The hotel offers a parking pass with in/out […] privileges for a discounted rate. Read more
    Genuine Expedia guest review
    Other trip
    Dec 29, 2012
    A Traveller
    US

    The Willows Hotel - Chicago
    2.0 / 5
    Fair
    "Needs more attention"

    • Cleanliness
      2.0
    • Service
      4.0
    • Comfort
      2.0
    • Condition
      2.0
    Stayed here because it is close to daughter's place on North side. Great neighborhood location. For price room was cramped with faded everything, mattress was either cheap or too used, mold around the bathroom window (the window was a beautiful arched original however that couldn't open). With the weekend deals available at top hotels, this was a bad […] deal. Read more
    Genuine Hotels.com guest review
    2 night trip in Nov 2012
    A Traveller
    US

    The Willows Hotel - Chicago
    4.0 / 5
    Excellent
    "a good experience"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    The only negative aspect of our stay was that the room was too warm.
    Genuine Expedia guest review
    Other trip
    Dec 1, 2012
    A Traveller
    US

    The Willows Hotel - Chicago
    5.0 / 5
    Outstanding
    "Good location"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Pleasant service, great continental breakfast, close proximity to public parking garage.
    Genuine Hotels.com guest review
    1 night business trip in Nov 2012
    Marzanna C.
    US

    The Willows Hotel - Chicago
    3.0 / 5
    Good
    "Family get together"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      2.0
    • Condition
      4.0
    The hotel is very conveniently located in a nice part of the city, however, we were disappointed in the size of our room, plus the fact there was no chair in the room, possibly because of size limitations. Otherwise, we were satisfied with the overall quality of housekeeping, cleanliness and comfort.
    Genuine Expedia guest review
    Other trip
    Nov 12, 2012
    Alex
    US

    The Willows Hotel - Chicago
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night business trip in Oct 2012
    A Traveller
    US

    The Willows Hotel - Chicago
    5.0 / 5
    Outstanding
    "Pleasant Surprise"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    I chose this hotel because I wanted to be near to DePaul University. I was pleasantly surprised by the hotel, by the quality staff, by the location, and by the easy parking. I will definitely stay here again. The hotel is older and smaller, but it is well taken care and a great location in a good neighborhood.
    Genuine Hotels.com guest review
    1 night trip in Oct 2012
    Marty
    US

    The Willows Hotel - Chicago
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      4.0
    I loved the atmosphere of this hotel. It was very conveniently located. Front desk staff were excellent. Housekeeping was lacking. Had to continuously call for more TP, towels, etc. Internet very, very slow.
    Genuine Hotels.com guest review
    5 night family trip in Oct 2012
    A Traveller
    US

    The Willows Hotel - Chicago
    4.0 / 5
    Excellent
    "Quaint hotel near Wrigley Field"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    I chose this hotel because of its close proximity to Wrigley Field. There are not too many hotels nearby, this one worked well for going to a Bruce Springsteen concert there. My husband is not a fan of large hotels and busy areas, so his comment that this was the best hotel we stayed at, has some meaning. I travel quite a bit and did appreciate the […] small coziness and friendly staff. My only complaint was the water pressure in teh shower, but that was insignificant. I would definitely stay here again if in this neighborhood of Chicago. Read more
    Genuine Hotels.com guest review
    1 night romance trip in Sep 2012
    A Traveller
    US

    The Willows Hotel - Chicago
    4.0 / 5
    Excellent
    "Great for sports fa ns"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      3.0
    Very nice and close to many things horrible parking though
    Genuine Expedia guest review
    Other trip
    Aug 29, 2012
    A Traveller
    US

    The Willows Hotel - Chicago
    5.0 / 5
    Outstanding
    "Excellent Customer Service - Great Staff"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Very helpful staff! Thanks so much for a good visit. Will plan on staying again when in the area. Definitely a great choice to stay at!
    Genuine Hotels.com guest review
    1 night trip in Aug 2012
    A Traveller
    US

    The Willows Hotel - Chicago
    4.0 / 5
    Excellent
    "Cubs Win!!!"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Very convenient to what we wanted to do. Nice little walk to and from stadium.
    Genuine Hotels.com guest review
    1 night family trip in Jun 2012
    A Traveller
    US

    The Willows Hotel - Chicago
    5.0 / 5
    Outstanding
    "GREAT LOCATION"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The visit was to go to the Cubs game and this location was perfect. It was walking distance to Wrigley, great restaurants and shops in the neighborhood, and the hotel staff was helpful & friendly. The items in the room refrigerator where reasonably priced also, although the refrigerator didn't keep things very cold.
    Genuine Hotels.com guest review
    2 night trip in Jun 2012
    Deanna
    US

    The Willows Hotel - Chicago
    3.0 / 5
    Good
    "All about location"

    • Cleanliness
      4.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      3.0
    The Willows is perfectly situated, and it's a good thing it is. The room was clean and adequate, but held older slightly shabby furnature. The bed was comfortable though. Hotel staff was only adequate. Overall, the accommodations were not equal to the cost of the room. All of this is offset by the fact that the hotel is in the perfect location for visitors […] interested in Lincoln Park, the nightlife surrounding Wrigley Field, or the ball Read more
    Genuine Hotels.com guest review
    2 night trip with friends in Jun 2012
    Robert
    US

    The Willows Hotel - Chicago
    5.0 / 5
    Outstanding

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night trip in May 2012
    A Traveller
    US

    The Willows Hotel - Chicago
    2.0 / 5
    Fair
    "Try Another Hotel"

    • Cleanliness
      2.0
    • Service
      4.0
    • Comfort
      2.0
    • Condition
      1.0
    Save your money and stay at the Days Inn down the street. Same dumpy room and a lot less money.
    Genuine Expedia guest review
    Other trip
    May 15, 2012
    A Traveller
    US

    The Willows Hotel - Chicago
    4.0 / 5
    Excellent
    "Charming"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    If you are looking to stay in cool and hip area this will be your choice. The hotel is very charming, old school, great location, clean.
    Genuine Hotels.com guest review
    2 night trip in May 2012
    Nina
    US

    The Willows Hotel - Chicago
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night trip in Mar 2012
    A Traveller
    US

    The Willows Hotel - Chicago
    5.0 / 5
    Outstanding
    "Willows pays attention to details"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We were impressed by the little attention to details. For example, the continental breakfast served with REAL coffee mugs, and small sandwiches, the availability of coffee and tea 24 hours, and the coziness of the rooms and the lobby. Internet was free. Beds comfortable with european linens (duvet, cotton). Great location
    Genuine Hotels.com guest review
    1 night trip in Feb 2012
    A Traveller
    US

    The Willows Hotel - Chicago
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    We were in chicago to visit our kids. the hotel management was helpful and we got a quiet room. We could walk to the brown line if we needed the train. We could walk to the Lake and we did for a Saturday stroll at Lincoln Park. Trader Joe's is nearby and some shopping too. For the price it was worth it.
    Genuine Hotels.com guest review
    2 night trip in Dec 2011
    A Traveller
    US

    The Willows Hotel - Chicago
    4.0 / 5
    Excellent
    "Bloody fight in hallway"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      4.0
    Apart from the all-out brawl in the hallway after midnight (which no one at desk responded to), despite our request, everything was quite nice at the Willows.
    Genuine Expedia guest review
    Other trip
    Jan 1, 2012
    A Traveller
    US

    The Willows Hotel - Chicago
    5.0 / 5
    Outstanding
    "Willows Hotel in Chicago"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Our stay was great. All the staff members were so friendly and helpful. Our only concern was that we were not aware of the parking cost when booking the room. I forgot to ask and it was not mentioned in details about the Willows. It worked out for us and was not an issue, but I will check parking arrangements when booking from now on.
    Genuine Hotels.com guest review
    4 night trip in Dec 2011
    A Traveller
    US

    The Willows Hotel - Chicago
    5.0 / 5
    Outstanding
    "Lovely Hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I had a wonderful week long stay at the Willows. The room was spacious, as was the bathroom. The front desk personnel (Adrian) was very friendly. The lobby was warm and welcoming. I was actually surprised at how impressed I was with this hotel. I had a wonderful week there, and will definitely be returning.
    Genuine Hotels.com guest review
    6 night trip in Dec 2011
    A Traveller
    US

    The Willows Hotel - Chicago
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    5 night trip in Nov 2011
    A Traveller
    US

    The Willows Hotel - Chicago
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    5 night trip in Nov 2011
    A Traveller
    US

    The Willows Hotel - Chicago
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    4 night trip in Nov 2011
    A Traveller
    US

    The Willows Hotel - Chicago
    5.0 / 5
    Outstanding
    "Wonderful hotel in a great location"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    This was a charming and wonderfully located hotel. The staff, both morning and evening, were extremely helpful and kind. We were given an upgrade to a king room. It was perfect for what we needed! We hope to be back soon!
    Genuine Expedia guest review
    Other trip
    Nov 8, 2011
    A Traveller
    US

    The Willows Hotel - Chicago
    5.0 / 5
    Outstanding
    "Great place, great neighborhood"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I was pleasantly surprised to find that the Willows was located in a very happening section of Lincoln Park. The manager and bellhop were super friendly and helpful, and I walked no further than 2 blocks for a great dinner. If you like boutique hotels, this is a great one.
    Genuine Expedia guest review
    Other trip
    Nov 5, 2011
    A Traveller
    US

    The Willows Hotel - Chicago
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    cute and classy little hotel...loved it!
    Genuine Hotels.com guest review
    2 night trip in Oct 2011
    A Traveller
    US

    The Willows Hotel - Chicago
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Oct 2011
    A Traveller
    US

    The Willows Hotel - Chicago
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Oct 2011
    A Traveller
    US
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