Room heating was terrible. The radiator heat only heated one side of the room and the wind was howling through the window with the air conditioning unit.Genuine Hotels.com guest review
"really nice old, yet modern hotel....loved it!!"
in chicago for 2 days and this place was great! close by where i needed to be, staff was really cool, helpful and the place was clean too. just really was very happy with my stay there!!Genuine Expedia guest review
"Style & Charm!"
A very quaint and European style hotel. Front desk and housekeeping staff were wonderful. Easy walk to bus lines and plenty of neighborhood bistros and activities. I stayed 5 nights in the middle of a harshly cold week. Rooms have older style radiators that were cranking our the heat. It was toasty and comfortable in my room and in the lobby area. Most […] appreciated. Rooms don't seem to have A/C so I am not sure what hot Summer days are like -- but for me, on this stay, it was perfect! Breakfast is continental style plus boiled eggs, instant oatmeal and some microwave breakfast items. If you want a bold deep roast coffee, there's a Starbucks just a 5 minute walk away. I will stay here again...if not for Expedia, I would have never discovered this delightful hotel! Read moreGenuine Expedia guest review
The Willows is in a very nice area of Chicago with restaurants, stores and public transportation nearby. The important points for me are shower, hot water, the bed and cleanliness and all these were great! Being from California I was freezing by the time I arrived at the hotel and they were right on it getting me an extra heater in my room. Very helpful […] staff. Read moreGenuine Hotels.com guest review
"close to sons apartment"
it was short, overnight. need to do again but at least 2 days. take in a cubs game.Genuine Hotels.com guest review
"Great Lakeview Location"
Have stayed at The Willows many times over the past 5 years because of its central location to surrounding neighborhoods---no long commute from a downtown hotel to visit friends. The hotel is old but the rooms are comfortable and the service is terrific. Room rates and nearby parking are very reasonable and a continental breakfast is included.Genuine Hotels.com guest review
"Much more than I expected for the price"
Needed a cheap place to stay near my college son and thought this place was a good deal. Bathroom floor was heated. What?Genuine Expedia guest review
"Charming European style hotel on quiet street"
I booked by phone after looking at places and rates online. It was a fabulous price for a hotel in this area of Chicago. I booked a single room with a queen bed. The room was small but more than adequate for my needs. The bed and four pillows were quite comfortable. The sink in the bathroom was a little small, but again adequate. The rooms and furniture […] have been updated; the bathroom was spotless. The only two things that were not excellent were that the radiator heat did make a bit of noise, but it still was tolerable, and that my room was right next to the elevator, which I could hear from time to time as people used it. Overall, though, these two things were minor. There was a fridge and mini bar, and I have to say that the prices for the items were absolutely the most reasonable I have ever seen in any hotel. The complimentary breakfast was good and served in the lobby, which was quite warm and inviting with lovely furnishings and a cozy fireplace. If you need a room in this part of Chicago, I would recommend it. It was on a quiet street but within a block or two of public transportation, shops, stores, and restaurants. It was about 2-3 miles from the Loop and a mile or so from Wrigley Field, and it was only about 2 3 blocks from the lake. I would stay here again. The photos online are spot on; what you see is definitely what you get. Read moreGenuine Hotels.com guest review
All 5's. Parking was affordable in a city where you can hardly find parking anywhere. The staff was super friendly and the place was charming and clean!Genuine Expedia guest review
"comfortable, friendly, convenient"
a charming hotel with friendly service, nice rooms, great sheets, and great character. Interesting guests.Genuine Hotels.com guest review
Bianca was outstanding....just very welcoming....the muffins and bagels were marginal at best and the coffee was warm not hot...besides that it was great..great local.....need a TV in the lobby...need to brush the snow off the benches in front.... cigarette thing was overflowing...needed to be cleaned out...badly...cigs all about the front door....not […] a good look... Read moreGenuine Expedia guest review
"great hotel, great personnel, very friendly"
booked a room at the last minute and loved the hotel.Genuine Expedia guest review
"Excellent location, great hotel"
Staff was incredible. Room size was perfect. After staying at Inn at Lincoln Park, this place was SUCH an upgrade!!! We will definitely stay here again when visiting friends in the Lincoln Park/Lakeview neighborhood.Genuine Hotels.com guest review
Greeted by 2 people(staff) as we walked in. Very friendly and helpful. The hotel is older but well kept and very clean. The location is excellent just down the block from a busy area. Would stay again.Genuine Hotels.com guest review
Very friendly staff. Great location (easy access to Blue Man Group). The room was very clean. Beds were comfortable. The bathroom windows could stand to be replaced (a little leaky on a very cold night).Genuine Hotels.com guest review
"We will be back!"
This is the best deal in Chicago! Beautiful hotel, friendly, approachable, and helpful staff! Best mini bar prices I've ever seen. Two things to be wary of: parking is $21 per day, which is typical in Chicago. Other thing, we had the first room on the first floor and could hear everything and everyone that passed our door. We chalked it up to a bad […] room location, and it really didn't bother us. Read moreGenuine Hotels.com guest review
"I would stay agian"
The hotel was very nice and priced fairly. The only thing that surprised me was the size of the room, it looked larger online. The service was good and friendly. We were visiting to see the Blue Man Group, I would stay again if the opportunity came up.Genuine Hotels.com guest review
"Quaint hotel in great neighborhood"
Great location. Helpful and friendly staff. Parking available in covered garage. Food and shopping walkable distance. Would definitely stay in this hotel again.Genuine Expedia guest review
Response by The Willows Hotel Dear Guest, I am happy to read that you enjoyed your stay at the Willows Hotel during your most recent visit. Thank you for your appraisal of our team and for sharing your experience. We look forward to welcoming your return. Sincerely, Keith Scott Regional Manager Broughton Hotels
The room was nice but quite small. The bathroom larger than some hotels. I really enjoyed the ambience of the downstairs area where I went to read later at night so child could sleep. Soft classical music, comfy Victorian reproduction chairs. The place was immaculate and despite the bachelorette party being 3 doors down, once room to door was closed […] we didn't hear them. For us the location was not prime but it was better than anticipated. A little further from the restaurants than desired but walking distance and right on a bus line. However a bit of a walk from the train when cold. Read moreGenuine Hotels.com guest review
Room in process of remodeling No fan or warmth in bathroom Evening clerk seemed intoxicated Bf was niceGenuine Expedia guest review
"Nice hotel... Nice price"
Great location Fine rooms Good for a quick business tripGenuine Hotels.com guest review
Room was clean and the hotel is in a nice neighborhood. I would stay there again.Genuine Hotels.com guest review
Brief, but just fine.Genuine Hotels.com guest review
"Nice hotel in Lincoln Park"
Really nice hotel. I choose to stay there for nye with a couple friends and I am really glad I did. Staff is very helpfull, friendly and nice. Room was very clean and the beds were very comfortable. The breakfast was really good with a nice selection. I really enjoyed the freshly diced fruit in the easy to-go cups. Overall, it was a really great st […] ay. Read moreGenuine Expedia guest review
"Great hotel close to parks, entertainment!!!"
Great hotel. Beautiful. Walking distance to so much. Great breakfast, very great people and very clean. Would stay there again.Genuine Expedia guest review
"A cozy hideaway"
This was our fourth Christmas stay at the Willows and once again it was a perfect location with a beautiful lobby and an excellent breakfast. The staff is friendly and helpful.Genuine Hotels.com guest review
It was just below average. The lobby had an overwhelming fragrance or perfume. The room was as advertised for size, but condition was a little more worn than expected. Parking worked, but no convenient way to get to and from the parking garage.Genuine Hotels.com guest review
"Well kept, old neighborhood hotel"
The hotel is located very near to relatives living in the neighborhood. It is within walking distance to Lincoln Park Zoo and many charming restaurants. The staff was warm, caring and friendly. The room was very adequate with very comfortable beds. I wouldn't hesitate to stay there again.Genuine Hotels.com guest review
"Beautiful, old world hotel."
Stayed here when we can to town to see Million Dollar Quartet. Walking distance to all the restaurants, bars, and the theatre we went to. Staff was very polite and hospitable, room was comfortable and clean and the continental breakfast on Sunday was very delicious.Genuine Expedia guest review
Good experience all around.Genuine Hotels.com guest review
It is an older hotel, so it may not be everyone's cup of tea, but we loved it and would definitely stay there again.Genuine Expedia guest review
The Willow is a gem! Blends into lovely Lakeview neighborhood. The hotel and staff are warm and welcoming, anticipating your needs. Will definitely stay here again :)Genuine Hotels.com guest review
"Cute with comfortable beds"
The room was very nice, the bed was comfortable. Could hear the train and the area outside was tight but in a good location for our needs. The service staff was very friendly. The gentleman even helped us locate a taxi.Genuine Hotels.com guest review
"Small, pleasant hotel"
Older hotel, could use some updating. Staff was extremely helpful and courteous. Neighborhood has plenty of choices for eating, drinking within walking distance. Close enough to walk to "L". Free coffee and mini-breakfast. Drinks and snacks in honor bar in room most reasonable.Genuine Hotels.com guest review
"Easy access to all points of interest."
Had a wonderful time because of the service provided by the staff. Met very interesting people from different countries at breakfast.Genuine Hotels.com guest review
We love staying at The Willows and will do so again! It is very clean and the bed is super comfortable! The employees were very friendly and helpful! We love the location!Genuine Hotels.com guest review
"Great service/Great value"
People at the front desk could not be nicer. The location is one of the best in Chicago - on a quiet street near tons of great bars and restaurants. The hotel is an older building with dated decor - but clean as a whistle . And the price is most definitely right.Genuine Hotels.com guest review
"Great place to stay!"
The Willows was perfect! Great price, great location, very nice room, very accommodating staff, parking immediately behind the building (at a reasonable rate, too!) and near a really great neighborhood. I will stay here again and again, and will recommend it to anyone staying in the city.Genuine Hotels.com guest review
"Very nice hotel and convenient location"
A very nice hotel that reminded my wife and I of our stays in Paris but with a much larger room. Nicely decorated and had lots of charm. Nice continental breakfast in the morning. Just east of Broadway and north of Diversery in the Lincoln Park area. Very convenient location to my son't apartment near Lake Shore Drive. Lots of eateries and coffee shops […] just down the street.. Read moreGenuine Expedia guest review
"Definitely staying here again."
Loved everything about this hotel! Price, location, staff, comfort of room. The only thing I would change is more affordable parking nearby, which the hotel really doesn't have control over.Genuine Hotels.com guest review
Enjoyed our brief but comfortable stay. We're local, just stayed the night as an anniversary get-away.Genuine Expedia guest review
"Very quant hotel"
I was there for 1 night and and it was a very pleasant hotelGenuine Expedia guest review
We flew into town on a red eye and needed a room for only four hours. They were very accomodating. Staff was considerate and kind.Genuine Hotels.com guest review
"Quiet Oasis in Lincoln Park"
I loved this hotel from the moment we stepped in the door and it did not disappoint. I felt I was important to them, not just a person needing a bed. The staff at the front desk were knowledgeable, friendly, classy. They eagerly helped us with questions about local transportation and tourist-type questions. The decor is soothing after a day of sore […] feet and the over stimulation of a big city. We traveled to shopping and Shedd Aquarium via bus. Stay here instead of paying twice in the City Center! Read moreGenuine Expedia guest review
"close to ball field"
very comfortable and quaintGenuine Hotels.com guest review
"Hotel staff was fantastic"
Nice location, great staff. Spent a weekend in Lincoln Park and this was the perfect hotel.Genuine Expedia guest review
"Great one night accommodation!"
We moved our daughter to Chicago and needed an overnight stay close to her before returning back home the next day. The Willows Hotel was a great accommodation for that purpose.Genuine Hotels.com guest review
"A great place to stay!"
Great!! the staff was so friendly especially Miguel and Ben.Genuine Hotels.com guest review
"Wonderful Chicago Experience"
Great personal attention from owners/managers; European atmosphere; wonderful scents and classical music in lobby!Genuine Expedia guest review
"Comfortable stay for a short trip."
We booked the Willows for one night and walked to a Chicago Cubs night game. The Willows was perfect for out stay!Genuine Expedia guest review
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