"Near Wrigley Field"
This hotel is located in the middle of restaurants, shopping and within a 10 minute walk to Wrigely Field. I felt safe with the hotel and walking around the area. Lots to do if you don't want to go downtown. Luis was very helpful at breakfast and when we were checking out! Matter of fact, the staff was EXTREMELY nice and accommodating. Even though the […] B-Line ran behind the hotel, it wasn't uncomfortable at night. I would stay here again. Read moreGenuine Expedia guest review
"Close to Lincoln park and Wrigley field."
This hotel is right next to the subway station which is easy access to where ever you want to visit or explore in chicago.Genuine Expedia guest review
I absolutely enjoyed my stay at this hotel. It was within walking distance to Wrigley Field. Rooms were greatGenuine Hotels.com guest review
"Great place to stay near central Chicago."
Totally positive experience. We had a quiet back-facing room; but others in our group had a room on the street side of the building and said there was quite a lot of noise, both from the L trains next door and from late-night "partiers."Genuine Expedia guest review
"Great Location/Close to Everything"
I last stayed @ City Suites 9 years ago. It's close to Wrigley Field, lots of ethnic food, watering holes, Lincoln Park, & you can walk to all of it. It was great to see that nothing has changed. Clean room, nice, helpful staff, & excellent morning coffee. My wife loved it, too. We will return when the Cubs host the Mets!Genuine Expedia guest review
The 1st room was a large closet by the train! A clean EXPENSIVE closet! The second room was much better. It was large, clean, comfortable. Great local. The "so called" bellman was a peace of crap! I thought he was a kid just hanging out with a buddy by the door. He never once assisted or addressed ANYONE! Later saw him in street clothes getter liquor […] out the back room. Professional! Read moreGenuine Expedia guest review
"Close to Wrigley, Great neighborhood"
Good small hotel. We will be back. If the sounds of the el train are a bother, ask for rooms on east side. We liked our west room, it sounds like Chicago.Genuine Hotels.com guest review
"Great for the price"
Although it's not a new facility it's well cleaned.. staff was friendly and helpful ... I would say vintage ... would probably use againGenuine Hotels.com guest review
"clean, friendly and convenient"
The staff was friendly, the hotel is within walking distance to local shows, or the water. Plenty of local restaurants, and a clean, friendly neighborhood. Also close to public transportation. I would definitely come back.Genuine Hotels.com guest review
The hotel stay was very comfortable. Great location. A negative that I experienced was the parking. Someone tried to break in into our van.Genuine Hotels.com guest review
"LOCATION! LOCATION! LOCATION!"
This hotel is located in the middle of everything. Walking distance to Wrigley Field, many great bars and eateries. The red line is located just left of hotel that can take you to any other part of the city. Room was a little smaller than regular hotels but still a great stay.Genuine Hotels.com guest review
"This was our second stay there..."
We stayed there last year and thought the hotel needed upgrading. During the past year, they did just that! They even offer a continental breakfast now! The area is very busy, and the nightlife seems to be livelier in front of the hotel. If you can get a high floor (3rd or 4th) the noise doesn't seem so loud even if you're in the front by the street, […] which we were. All in all, we were very satisfied and would stay again. Read moreGenuine Hotels.com guest review
"The location was really good, close to the train."
The room was okay, but the staff was very nice and accommodating.Genuine Expedia guest review
Great location! the L was only about half a block away.Genuine Hotels.com guest review
We are planning to return to the City Suites Hotel in the very near future. The location is perfect, the hotel staff are warm and accommodating and the rates are very reasonable. The only slight negative for our particular room was that one of the two window air conditioners was a little too noisy.Genuine Hotels.com guest review
Wonderful hotelGenuine Hotels.com guest review
"close to the gay scene"
It was in a great location.Genuine Hotels.com guest review
Not sure who is writing the reviews for this hotel....but buyer beware. The CTA line is right outside this hotel. Could hear the announcements all night long. Could not open blinds in room, due to CTA riders seeing directly into my room. Could hear a TV (word for word) that was in another room. Room is very very SMALL. There was a fight in the hallway […] at 2:00 am. The door security is average @ best. Had to hide my purse when I left, just to be on the safe side. Neighborhood is very cool. I also walked to Wrigley from this hotel. BTW....the $22 parking is 3-4 blocks away. I don't believe they offer valet as this website states. Read moreGenuine Hotels.com guest review
"Perfect for a last minute stay"
Booked this hotel last minute for just a night. The tv service wasn't hooked up yet and it directed us to go down to the front desk but we were too tired. We booked online through expedia for a queen size bed but got two full size beds in a mini suite but that was fine with us. Environment was quiet and the Free breakfast in the morning was good. On […] my bill there was an unknown $50 charge that I called about which was taken care of but I would watch for it on your bill! Read moreGenuine Expedia guest review
"Good location. Limited Amenities"
Great location if visiting someone who lives in Lakeview but hotel was low on amenities - room was small, soap and shampoo in large dispensers, no shower cap or hair dryer.Genuine Expedia guest review
I found the hotel interesting because it reminded me of a Manhattan hotel. It was very interesting. I enjoyed the free breakfast and the convenient location of the hotel to the loop. However when I checked in I felt that I was treated disrespectfully. There are many hotels to stay at in Chicago, and customer service and courtesy is of utmost importance […] to me. Read moreGenuine Expedia guest review
Response by City Suites Hotel Dear Guest, Thank you for choosing the City Suites Hotel on your most recent visit to Chicago. I appreciate your appraisal of our breakfast and location. While I am happy to read your posite feedback, I would like to extend my sincere apologies that you felt disrespected. I passed along you comments to my Asst GM. Jeremy Wolf who had a meeting with our Guest Service Host to make sure that this never happens again because we take great pride in our customer service. We hope to have the opportunity to restore your confidence. Sincerely, Keith E. Scott Regional Manager broughtonHOTELS
Way too close to the L train tracks, too loud. Hard to sleep. Old hotel. Recommend the Best Western nearby. At least it was close to the hospital.Genuine Hotels.com guest review
"Nice hotel surrounded by city life"
Friendly and helpful staff, great location for us due to 1/2 mile walk to Athenaeum Theater. Mini-bar items priced lower than in stores! Nice touch - shows they are not trying to gouge your wallet at every turn. Definitely worth it if being in the city is a priority. Small room but good use of space. French bakery, pizza place, and a cool used book […] store are just a few steps out the door. Train platform is right there too if you need it. Read moreGenuine Hotels.com guest review
We had an amazing time in Chicago last week. The hotel was superb! The staff was super friendly and helpful. The beds were comfortable. The location was perfect! Loved everything!Genuine Hotels.com guest review
"City Suites Hotel"
Great experience for Wrigley Field and visiting Chicago!Genuine Expedia guest review
"Great hotel. Terrible Front Desk."
Great hotel in a wonderful location. Housekeeping was great. Front desk staff was wretched: unfriendly, unhelpful and exceedingly rude.Genuine Expedia guest review
Hotel was exceptionally clean, very comfortable, and surprisingly spacious! Will book again.Genuine Hotels.com guest review
"Location. Location. Location."
Stayed here for a Cubs game. Very easy and fast to get to Wrigley Field and downtown. Next to CTA Belmont station. You can hear the trains and PA announcements in your room. Didn't bother me, but my son complained. Nice size room. Very friendly staff. Hotel looks old and worn though.Genuine Hotels.com guest review
Response by City Suites Hotel Dear Guest, Thank you for staying with us with your most recent visit with your son to see a Cubs game at Wrigley. We have added sound proof windows to the side of the hotel that faces the subway station which we have received positive feedback from our guest saying that it dramatically improved drowning out the noise. This was part of the major renovations that we just completed at the hotel. We look forward to the opportunity to welcoming you back. Go Cubs!!!! Keith Scott Regional Manager broughtonHOTELS
"WOW! What a great place"
Our stay was fantastic! Loved the charm of the hotel. It has an old school feel with a modern vibe. Staff was great and helpful. I would recommend this hotel. The location is great. Especially if you are going to see the Cubs play at Wrigley Field. Don't pass this one up.Genuine Hotels.com guest review
"perfect location, excellent service!"
Can't wait to stay here again! The staff was so very helpful and even let me borrow a phone charger for the night. Cheesies across the street is delicious and has a bar that's open late. Our room/window was right next to the Belmont stop and we could barely hear it.Genuine Hotels.com guest review
"Great location for a trip to Wrigleyville"
Friendly staff. Clean room. Alot of street noise but what else would you expect for a city visit? Would definitely stay again.Genuine Expedia guest review
Nice hotel close to a lot of things.Genuine Hotels.com guest review
Nice hotel really close to ell train makes it very noisey. Ask for room on side away from tracks.Genuine Hotels.com guest review
Excellent hotel. Large rooms. Well stocked minibar and cheap too. Nice beds and linens.Genuine Hotels.com guest review
"Expensive, old, and noisy"
Expensive, old, and noisy. Horrible value at these prices. Belmont station is 100 yards away, and the sounds of trains, buses, and drunks on/around the platform were so loud it was like they were right in our room. It didn't let up until 3am. This is one of the worst hotels I've ever stayed in - anywhere in the world - and I've travelled for more than […] 30 years. We won't be back. Read moreGenuine Expedia guest review
This was perfect for our trip to Cubs game. Walking distance to Wrigley and right next door to train. Very nice breakfast, coffee 24 hours and cookies at 4. Bravo!Genuine Hotels.com guest review
"Excellent hotel near L and Boystown"
Got a large room with two queen beds and a sitting area. Very affordable Minibar and good TV-screens with plenty of channels. WiFi was very stable and you could connect your smartphone and lap-top at the same time. The L station Belmont was just outside the window but this is part of a true Chicago experience. This hotel satisfied all my needs for a […] good stay. Read moreGenuine Hotels.com guest review
When pulling up, the place looked nothing like the picture on Hotels.com., and not in a good way. The lobby left a bit to be desired, but the staff was VERY helpful, the room was great, and although right next to the L, very quiet. Perfect if you're going to Wrigley Field, only 6 blocks away. They serve a continental b'fast as well. I would stay here […] again. Read moreGenuine Hotels.com guest review
Perfect for what we were there for. Clean and comfy! Yes, I would recommend this hotel! Very pleasant and friendly staff!Genuine Hotels.com guest review
My wife and I recently stayed at the City Suites for a week during our apartment hunt/move to Chicago. We chose the City Suites based on price (much cheaper than staying down in the Loop) and location (on El line with dozens of walkable restaurants). We arrived to find the hotel was under renovation but the staff was very accommodating and moved us […] a couple times as the renovations followed us around (as I noted, it was a long stay). The hotel also offers breakfast, which is limited, but satisfied us. The rooms were very comfortable, with the cheapest mini-bar we had ever seen and better TV selections than most hotels I have stayed in. Our room also came equipped with a fridge. Housekeeping was outstanding and very flexible for our schedule. Biggest drawbacks were noise from the train (literally right outside the window) and problems with the heat - they provided a space heater to compensate. Overall, a great stay and will recommend to visitors in the future. Read moreGenuine Hotels.com guest review
I needed a place close to the Red line and this place was right there. I also needed a place close to late night events. I had that as well. The room was a little small for the price, but in the heart of the city, what do you expect? And the breakfast could be a little better but hey, overall, it was a great stay.Genuine Hotels.com guest review
"Great night life area"
The biggest draw for me was the surrounding area, a few stores stayed open late and a 24 hour diner was located across the street. The hotel itself had a nice old Chicago character to it, which appealed to me. The street noise was a bit much, especially around bar closing time, since inebriated patrons would be flocking to the L train in droves. Staff […] was great and very helpful and was available at the front desk for 24 hours. Read moreGenuine Hotels.com guest review
"Hotel was convenient for one night stay."
I and one other guest stayed here for one night. The location was excellent for us because it was literally just around the corner from our venue (The Vic Theater) and had lots of dining options just down the road. The condition of the hotel was... O.K. It was undergoing renovation at the time of our visit so we were smelling paint any time we were […] in the room. But because we were only in town for the one night and left early in the morning (we left at 6:30 and breakfast wasn't served until 7am so we missed out on that) we didn't spend much time in the room. The staff was accommodating and allowed us to check in before the 3pm check-in time, they were also helpful when recommending places to eat and directions to get there. The bed was comfortable enough to sleep on, and I didn't feel as though I would catch any flesh eating bacteria staying here. Read moreGenuine Expedia guest review
Response by City Suites Hotel Dear Guest, Thank you for taking the time to share your feedback regarding your recent visit to City Suites Hotel. We value all forms of feedback as an opportunity to continually improve our services and facilities for our guest. The renovations will be complete by the end of next week, so we hope to have the opportunity to restore your confidence in City Suites. Sincerely, Keith E. Scott Regional Manager Broughton Hotels
"Run down but clean"
Beds were comfy, but lots of door slamming heard late at night & early in the morning. Hotel was run down - peeling wall paper, worn carpet, tiny, gross elevator. Location was good & parking was convenient. The view out our window was a brick building & fire escape.Genuine Expedia guest review
"Great Location. Friendly Service"
Hotel was in great location. The staff was friendly and helpful. Rooms were nice and comfortable. Absolutely no complaints. Will definitely consider staying there again.Genuine Hotels.com guest review
Rooms were clean n well furnished. Staff was wonderful. Location was very convenient. One thing...the elevator scared the buhjesus outta me!Genuine Hotels.com guest review
"An older nice hotel"
The hotel is in a nice location, with Great staff Close to cta red lineGenuine Expedia guest review
Response by City Suites Hotel Dear Guest, Thank you for choosing City Suites during your last visit to Chicago. We are pleased to read your praise of our team members and our location, which I will pass along to them. I am very sorry about your water pressure which I have my maintenance team looking at resolving the issue. We look forward to your next stay with us. Sincerely, Keith E. Scott Regional Manager Broughton Hotels
"Loud, cold and dirty room"
This was hands-down the worst hotel room I have ever stayed in, to the point that I had to leave and book another hotel to get sleep. There was an a/c unit installed in February letting in cold air. The only heater was in the bathroom. There was no closet. The hand towel and bathmat were damp when I arrived. The mirror was dirty. However, I left because […] my room was so loud I couldn't sleep after lying in bed for three hours: pounding overhead, noise from some sort of machine outside the a/c unit window which let in every sound. The room was right across from the elevator and I could hear everyone. Plus, the door let in light even when closed. I checked out three hours later. What a nightmare.Don't stay here or waste your money! They didn't refund a single dime. What a horrible experience. Read moreGenuine Hotels.com guest review
"Nice hotel right next to the CTA Redline"
Reasonably priced, great location, friendly staff, clean room. Was upgraded from Queen to King sized bed.Genuine Expedia guest review
"Good if you don't mind train noise"
Overall our one-night stay was good, mainly because it was located right where we needed to be for a concert we were attending at the Vic. However, getting sleep was impossible as our room was directly next to the L train, Belmont stop. The management did not warn us ahead of time that this was the case, and only when checking out advised "oh you should've […] asked for a room on the other side where you can't hear it". Well, too little too late for that. Read moreGenuine Hotels.com guest review
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