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  • All hotels in Hendersonville, North Carolina, United States
All hotels in Hendersonville, North Carolina, United States
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1 room,  2 adults 
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Room 1:

Quality Inn And Suites - Hendersonville

35.33958, -82.43527
2 stars
201 Sugarloaf Rd, Hendersonville, NC, 28792 United States ‎1-866-539-0036‎ | Welcome Rewards™

For every 10 nights, get 1 free!

Lowest price $69
Price Match Guarantee
2.8 48 5

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    Landmarks near Quality Inn And Suites

    • Blue Ridge Mall Hotels - Hendersonville 1400 yards
    • Hendersonville Hotels - Asheville 1.4 miles
    • Flat Rock Playhouse Hotels - Flat Rock 4.5 miles
    • Broadmoor Golf Course Hotels - Fletcher 7.8 miles
    • Judd's Peak Vineyard Hotels - Saluda 8.5 miles
    • All landmarks in Hendersonville

    Nearest hotels to Quality Inn And Suites

    • Hampton Inn Hendersonville
      2.5 stars
      140 yards from Quality Inn And Suites - Hendersonville
    • Ramada Hendersonville
      2.0 stars
      150 yards from Quality Inn And Suites - Hendersonville
    • Best Western Hendersonville Inn
      3.0 stars
      430 yards from Quality Inn And Suites - Hendersonville
    • RED ROOF HENDERSONVILLE
      1.0 stars
      710 yards from Quality Inn And Suites - Hendersonville
    • Comfort Inn
      2.0 stars
      760 yards from Quality Inn And Suites - Hendersonville

    Top Hotels in Hendersonville

    • The Residences At Biltmore
      4.0 stars
      4.8 from 387 guest ratings
    • Ramada Asheville
      2.0 stars
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    • Best Western of Asheville Biltmore East
      2.0 stars
      4.3 from 457 guest ratings
    • Country Inn & Suites by Carlson Biltmore Estate
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    Nearby Hendersonville Quality Inn Hotels

    • Quality Inn & Suites Biltmore South
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    • See all Hendersonville Hotels with Gym
    • BILTMORE VILLAGE INN
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    • Baymont Inn & Suites Asheville/Biltmore
      2.5 stars
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      Reviewed by a Hotels.com guest on Feb 26, 2013

      This guest did not leave a comment.

    • Hampton Inn Asheville I-26 Biltmore Square
      2.5 stars
      4.6 from 96 guest ratings
      "Close to Biltmore Estate" Reviewed by a Hotels.com guest on Feb 26, 2013

      Everything about our stay was very pleasant. I will certainly keep this hotel in mind for the next time I am in Asheville.

    • Aloft Asheville Downtown
      3.0 stars
      4.5 from 73 guest ratings
      "Modern decor and close to sights" Reviewed by a Hotels.com guest on Feb 26, 2013

      We stayed at Aloft Asheville recently, to attend a local event. We were favorably impressed with the hotel and staff. We were initially directed to a double room, instead of the king we had reserved, but the problem was corrected quickly and without any undue problems. We very much enjoyed the hotel lounge, although I must admit, even though we have traveled to 46 states, including Alaska and Hawaii, as well as a few foreigh countries, I have never paid $ 16 for a Margarita! I would recommend this hotel...very clean and modern!

    • Hotel Indigo Asheville Downtown
      3.5 stars
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      "very nice" Reviewed by a Hotels.com guest on Feb 26, 2013

      highway noise and heating/ac noice near bed was only down side

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    Overview of Quality Inn And Suites - Hendersonville

    Location.
    Conveniently near the airport in Hendersonville, Quality Inn And Suites is close to Blue Ridge Mall. Additional area attractions include Flat Rock Playhouse.

    Hotel Features.
    Quality Inn And Suites has an indoor pool and a fitness facility. Complimentary wireless and wired high-speed Internet access is available in public areas. Business amenities include a 24-hour business center and small meeting rooms. Guests are served a complimentary breakfast. Additional amenities include an arcade/game room, laundry facilities, and coffee/tea in the lobby.

    Guestrooms.
    The 149 air-conditioned guestrooms at Quality Inn And Suites include coffee/tea makers and complimentary weekday newspapers. Guests can use the in-room complimentary wireless and wired high-speed Internet access. Televisions are equipped with cable channels and complimentary TV Internet access. All accommodations provide speakerphones with voice mail; local, long-distance, and international calls are free of charge (restrictions may apply). Additional amenities include hair dryers and irons/ironing boards. In addition, amenities available on request include refrigerators, microwaves, and wake-up calls. Housekeeping is offered daily.

    Image of Quality Inn And Suites, Hendersonville
    2.8 out of 5 Fair (48 reviews)
    (Neighborhood average 3.9)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    Nice-room was non-smoking but still smelled of smoke. by a Hotels.com guest on 03/12/13

    Enter dates to check prices

    Hotel Info: ‎1-866-539-8117‎
    from $69
    Nights
    0
    1 room,  2 adults 
    Adults Children
    Room 1: age 18+ 0-17

    Standard two doubles non smoking

    Standard king smoking

    Standard king non smoking

    Standard two doubles smoking

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Minimum check-in age is: 21
    • Pets allowed
    • Check-in time starts at: 3 PM
    • Check-out time is: 11 AM
    • Pet maximum weight in kg is: 25
    • American Express
    • Carte Blanche
    • Diners Club
    • Discover
    • JCB International
    • MasterCard
    • Visa

    • Connecting/adjoining rooms may be available, subject to availability. Guests can request connecting/adjoining rooms by contacting the property directly, using the contact information on the booking confirmation.

    Amenities

    • General
    • 24-hour business center
    • Billiards or pool table
    • Free outdoor parking
    • Microwave in lobby
    • Number of buildings/towers - 2
    • Number of floors - 2
    • Patio
    • Pool table
    • Swimming pool - indoor
    • Total number of rooms - 149
    • See more facilities
      • Free RV, bus, truck parking
      • Free Wi-Fi
      • Free wired high-speed Internet
      • Meeting facilities size (feet) - 2275
      • Meeting facilities size (meters) - 205
      • Number of meeting/conference rooms - 4
      • RV, bus, truck parking
    • Rooms (all rooms include)
    • Clock radio
    • Coffee/tea maker
    • Daily housekeeping
    • Electronic/magnetic keys
    • Hair dryer
    • Iron/ironing board
    • Rollaway/extra beds available
    • Sofa bed
    • Speakerphone
    • Wake-up calls
    • See more room details
      • Access via exterior corridors
      • Air conditioning
      • Cable TV service
      • Complimentary weekday newspaper
      • Connecting / adjoining rooms available
      • Cribs/infant beds (complimentary)
      • Dial-up Internet access (complimentary)
      • Free international calls
      • Free local calls
      • Free long-distance calls
      • Free Wi-Fi
      • Free wired high-speed Internet
      • HBO
      • Microwave (on request)
      • Phone
      • Refrigerator (on request)
      • TV Internet access (complimentary)
      • Voice mail
    • Services
    • Arcade/game room
    • Coffee/tea in lobby
    • Complimentary newspapers in lobby
    • Fitness facilities
    • Free breakfast
    • Laundry facilities
    • Safe-deposit box at front desk
    • Business & Event
    • 24-hour front desk
    • Banquet facilities
    • Business services
    • Multiple large conference rooms
    • Multiple small meeting rooms
    • Accessibility Features

    This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.

    Dining

    Guests are offered a complimentary buffet breakfast.

    Recreation

    Recreational amenities at the hotel include an indoor pool and a fitness facility.

    The recreational activities listed below are available either on site or nearby; fees may apply.


    • Golfing nearby
    • Hiking/biking trails nearby

    Notification and fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Pet fee: USD 10.00 per pet, per night
    • Rollaway bed fee: USD 10.00 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in Hendersonville, North Carolina, United States
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    35.33958, -82.43527
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    Area map

    A short guide to Hendersonville

    Just south of Asheville, Hendersonville is nestled in the Blue Ridge Mountains, 2,200 feet above sea level. Visitors can relax in local parks, golf, fish, hike, or mountain bike. In town, Hendersonville's streets are lined with local shops and restaurants. The area also boasts several farmers markets featuring local produce, cheeses, baked goods, flowers, and crafts.

    see all hotels in Hendersonville

    Nearby Activities & Points of Interest

    0.50 - 1.0 mi

    • Blue Ridge Mall - 1400 yards

    1.0 - 3.0 mi

    • Druid Hills - 2.0 miles
    • Hendersonville - 2.1 miles

    3.0+ mi

    • Flat Rock Playhouse - 4.5 miles
    • Carl Sandburg Home - 4.7 miles
    • Broadmoor Golf Course - 7.8 miles
    • Judd's Peak Vineyard - 8.5 miles
    • Asheville Regional Airport (AVL) - 8.8 miles
    • Southridge Shopping Center - 9.4 miles
    • Pearson's Falls - 10 miles
    • Biltmore Park Town Square - 12 miles
    • Greenville-Spartanburg Intl. Airport (GSP) - 33 miles
    • Greenville, SC, United States (GMU-Greenville Downtown) - 34 miles
    • Pickens County Airport (LQK) - 40 miles
    • Spartanburg Downtown Memorial Airport (SPA) - 40 miles
    All hotels in Hendersonville, North Carolina, United States
    Reviews
    • All (48)
    • Business (7)
    • Romance (4)
    • Family (12)
    • Friends (2)
    • Other (23)
    2.8 / 5
    Fair

    Score breakdown (from 48 reviews)

    • 5.0
      (4)
    • 4.0
      (14)
    • 3.0
      (10)
    • 2.0
      (7)
    • 1.0
      (13)

    Average rating for:

    • Cleanliness
      2.7
    • Service
      3.3
    • Comfort
      2.8
    • Condition
      2.6

    Reviews: Overall

    Quality Inn And Suites - Hendersonville
    1.0 / 5
    Poor

    • Cleanliness
      1.0
    • Service
      2.0
    • Comfort
      1.0
    • Condition
      1.0
    Needs complete renovation very dated and old. Was afraid I might catch something.
    Genuine Hotels.com guest review
    1 night business trip in May 2013
    EB
    US

    Quality Inn And Suites - Hendersonville
    1.0 / 5
    Poor
    "Never again - Quality?"

    • Cleanliness
      1.0
    • Service
      1.0
    • Comfort
      1.0
    • Condition
      1.0
    This motel is trying to be a hotel. The furnishings are shabby & run down. Badly worn carpet. Smelled bad. They put us in a room that was NOT what I reserved and confirmed. Hot & cold faucets were reversed and we showered in ice water or boiling water. The Hot Tub/Pool was closed due to 'Safety Reasons'. Didn't give me a good feeling. No breakfast, […] no sofa bed (I was told there was one in every room), creepy. They didn't even ask me if there was anything they could do to make it better. Read more
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    A Traveller
    US

    Quality Inn And Suites - Hendersonville
    4.0 / 5
    Excellent
    "Convenient location"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Nice-room was non-smoking but still smelled of smoke.
    Genuine Hotels.com guest review
    Response by Quality Inn And Suites Thank you for taking the time to share your recent e experience with us. If you are ever back in the area, we hope that you will stay with us again.
    1 night trip in Mar 2013
    A Traveller
    US

    Quality Inn And Suites - Hendersonville
    3.0 / 5
    Good
    "Temporarily OOO"

    • Cleanliness
      2.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      3.0
    Few things were out of order while there. Few options at breakfast, and they charge your card even if booking with a 3rd party. Makes on the fly budgeting difficult so far from home.
    Genuine Hotels.com guest review
    1 night business trip in Feb 2013
    Topher
    US

    Quality Inn And Suites - Hendersonville
    5.0 / 5
    Outstanding
    "worth another visit"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    very comfortable room with a good hot breakfast. the chlorine smell from the indoor pool is a bit overwhelming but tolerable. convenient location.
    Genuine Hotels.com guest review
    Response by Quality Inn And Suites We are very pleased that you enjoyesd your time with us. If you are ever back in the area, we hope that we will see you again.
    1 night business trip in Nov 2012
    A Traveller
    US

    Quality Inn And Suites - Hendersonville
    3.0 / 5
    Good
    "Fair price but tired property ...."

    • Cleanliness
      2.0
    • Service
      4.0
    • Comfort
      2.0
    • Condition
      2.0
    The property is simply old and in the need of remodel.
    Genuine Expedia guest review
    Response by Quality Inn And Suites Thank You for taking the time to express how your recent stay was with us. We understand the condition of the property and are currently tyring to do our best. We are in the process of reviewing ideas and is currently on the books for potential upgrade. I ask that you keep a close eye on the property as upgrading will be done in the near future.
    Other trip
    Nov 22, 2012
    Ohio Dad
    US

    Quality Inn And Suites - Hendersonville
    4.0 / 5
    Excellent
    "Pleasent Surprise"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    As I pulled up I was not sure what I got myself into, the parking lot is a little dated or one may say weather beaten but walking into the lobby I was very content. Pleasently greeted & expedited, room was very clean and comp. breakfast consisted of several choices hot and cold, a place that I would recommend....
    Genuine Hotels.com guest review
    Response by Quality Inn And Suites Glad to hear that your stay was a pleasant one. If you are ever back in the area we hope to see you again.
    2 night trip in Oct 2012
    Patrick
    US

    Quality Inn And Suites - Hendersonville
    4.0 / 5
    Excellent
    "No elevator"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Nice older hotel. Probably used to be a Holiday Inn. It did not have an elevator. Thankfully they gave us a room on first floor.
    Genuine Hotels.com guest review
    Response by Quality Inn And Suites Thank you for taking the time to share with us your recent stay. I am pleased to hear that your stay was great. Yes, we are an older property that does not have elevators but our team try's their hardest to get all rooms on bottom floor for guest that request for 1st floor. If you are ever back in the area, we hope to see you again.
    1 night trip with friends in Oct 2012
    Mary
    US

    Quality Inn And Suites - Hendersonville
    1.0 / 5
    Poor

    • Cleanliness
      1.0
    • Service
      1.0
    • Comfort
      1.0
    • Condition
      1.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Response by Quality Inn And Suites If you are ever back in the area, I hope that you will give us another chance to make your experiencemore pleasant.
    4 night business trip in Oct 2012
    A Traveller
    US

    Quality Inn And Suites - Hendersonville
    1.0 / 5
    Poor
    "Not happy"

    • Cleanliness
      1.0
    • Service
      4.0
    • Comfort
      1.0
    • Condition
      1.0
    The staff was very friendly. We stayed 2 nights. Our room had not been cleaned after the first night. We had to call for clean towels and to have the trash removed. We had to call to have the toliet fixed and finally ask for a new room. This is not a hotel I would go back to.
    Genuine Hotels.com guest review
    Response by Quality Inn And Suites First I would like to Thank You for your recent review during your time of stay. I am sorry to hear that Housekeeping may have missed your room. After your recent review, I made an immediate change to make sure this would not happen again. If you are ever back in the area, please feel free to contact me so I can assure you that your next stay is a pleasant one.
    2 night family trip in Oct 2012
    A Traveller
    US

    Quality Inn And Suites - Hendersonville
    1.0 / 5
    Poor
    ""Motel in need of updating""

    • Cleanliness
      2.0
    • Service
      1.0
    • Comfort
      2.0
    • Condition
      2.0
    "motel in need of help" The staff could care less about the customer. The carpet is worn out and very dirty. The rate was good for us. The motel is not a place we will stay again and will stay at the Hampton and pay the higher rate. The staff at Quality appear poorly supervised. thank you for giving me a chance to respond to this.
    Genuine Expedia guest review
    Response by Quality Inn And Suites First I would like to say that me as well as my staff are trained and certified to make sure all Guest Satisfaction is at its best and I am sorry that you encountered a problem. Yes, the property is Old but me as well as My Team have gone the extra mile to bring it to our guest standards. I ask that if anyone encounters a problem or feel that there is an issue of anykind, to bring it to a Manager on Duty's attention so we can make sure that your Customer Service is 100%. If you are ever back in the area, I would like for you to give us another experience to make sure your stay is a memorable one.
    Other trip
    Oct 15, 2012
    A Traveller
    US

    Quality Inn And Suites - Hendersonville
    2.0 / 5
    Fair
    "Don't bother"

    • Cleanliness
      2.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      2.0
    spend a little more and stay elsewhere...it will be worth the extra few dollars.
    Genuine Hotels.com guest review
    Response by Quality Inn And Suites Thank you for taking the time to share your recent exerience. We ask that if you have any problems during your stay to please contact someone immediatly so we can assure that your Guest Satisfaction is met per your standards.
    Family trip
    Sep 4, 2012
    Thom
    US

    Quality Inn And Suites - Hendersonville
    1.0 / 5
    Poor
    "Shocked"

    • Cleanliness
      1.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      1.0
    The hotel was chosen due to its 4 star rating and location. The hotel is bank owned and suffering severly. This was apparent in the appearance, the cleanliness and condition of the hotel. Very dissapointed..
    Genuine Hotels.com guest review
    Response by Quality Inn And Suites Thank you for the review of your recent stay. If you are ever back in the area, please contact me directly so I can assure you that your stay will be a memorable one.
    Family trip
    Aug 27, 2012
    Jeff
    US

    Quality Inn And Suites - Hendersonville
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night romance trip in Aug 2012
    A Traveller
    US

    Quality Inn And Suites - Hendersonville
    1.0 / 5
    Poor
    "NOT HAPPY"

    • Cleanliness
      1.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      1.0
    Well where do i start? When we checked in the room i had booked online was not given to me but then the nice lady made it posible and put us in the king suite like i booked. The remote to tv did not work. The water in the shower would either burn you or was cold. It had serious issues, The coffee pot had not been washed and there was dirt in the bathtub […] so that told me it had not been cleaned either. The bed was hard and i did not sleep very well on it. The sauna did not work nor did the hot tub. This hotel needs a lot of updating and would be a great place to stay. The best part about the hotel was the breakfast!!!! We will not be back!!!!!! Read more
    Genuine Hotels.com guest review
    Response by Quality Inn And Suites Good Evening, Thank you for taking the time to share your experience with us during your time of stay. I am sorry that you may have been under the impression that our Sauna and Hot Tub were currently working but unfortunetly they have been down for atleast a couple of years. We are in the process of trying to upgrade our facility to our guest standards as much as possible. I am sorry that your experience was not a pleasant one and in the future, if you are ever back in our area, please call or stop by and directly ask for me so I can make sure your standards are met.
    1 night romance trip in Aug 2012
    A Traveller
    US

    Quality Inn And Suites - Hendersonville
    3.0 / 5
    Good

    • Cleanliness
      2.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      2.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night family trip in Jul 2012
    paul
    US

    Quality Inn And Suites - Hendersonville
    1.0 / 5
    Poor

    • Cleanliness
      1.0
    • Service
      3.0
    • Comfort
      1.0
    • Condition
      1.0
    Never again!
    Genuine Hotels.com guest review
    Response by Quality Inn And Suites I am sorry that you may or may not have enjoyed your stay with us. I would like to say Thank You as you have shared your experience with us. If you are ever back in Hendersonville, NC area please do not hesitate to ask for me directly as I will make sure that your next stay is pleasant.
    1 night trip in Jul 2012
    Leslie
    US

    Quality Inn And Suites - Hendersonville
    2.0 / 5
    Fair

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      1.0
    The furniture in the room was old and worn and the old, pained over many times, wallpaper in the bathroom was peeling and rust stained. the pool, game room area, and lobby are nice and the receptionist was very nice. The exercise room was pathetic - a bike and weight system - no a/c or even a fan. When our room was cleaned, they did not leave additional […] toilet paper or replace the hand lotion we had used. We had to call the front office for more toilet paper. The lounge area outside was pathetic - old, dirty, plastic chairs and broken up concrete and asphalt mix. Read more
    Genuine Hotels.com guest review
    Response by Quality Inn And Suites Thank You for taking the time to share your experience with us during your time of stay. I am sorry to hear that your stay was not a pleasant one. We take our guest comments with upmost respect and turn them into training tools to provide our guest with better service. If you are ever back in the area, please feel free to contact me personally so I can provide you with a much better experience if you are ever back in the Hendersonville, NC area.
    2 night family trip in Jul 2012
    Liz
    US

    Quality Inn And Suites - Hendersonville
    3.0 / 5
    Good

    • Cleanliness
      2.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Overall hotel was pretty decent, definitely kid friendly. Tub was dirty but I am suppose to be reimbursed for the hotel.
    Genuine Hotels.com guest review
    1 night trip in May 2012
    Delphy (Marcy)
    US

    Quality Inn And Suites - Hendersonville
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      2.0
    No microwave or frig in room. People were helpful and friendly. Carpets throughout entire motel including rooms needed to be replaced as they were stained and frayed. Breakfast was very good and children loved the indoor pool. Overall good motel that needs some upkeep.
    Genuine Hotels.com guest review
    1 night trip in May 2012
    A Traveller
    US

    Quality Inn And Suites - Hendersonville
    1.0 / 5
    Poor
    "hectic week end"

    • Cleanliness
      2.0
    • Service
      1.0
    • Comfort
      2.0
    • Condition
      1.0
    Upon arrival desk clerk was pleasant but not very helpful as to our inquiries about the area..lobby area presentable if you don't look down...THE CARPETING IS FILTHY......sheets and linens were clean but the towels were very flimsy...breakfast was a pleasant surprise..more than most...we were gone sightseeing on our first full day there to return to […] our room at 4p.m. to find that it had not been cleaned..called the desk and was assured it would be taken care of..very busy holiday weekend..said ok and went out for dinner..returned at 8p.m. to find the room still not done..called the desk and again the manager apologized and said she would take care of it...at 8:30 i went down to the desk and asked when this room would be done..manager apologized and said she would call Expedia to have our charges reversed because of this poor service,,also gave me the contact for their management company...returned to the room..housekeeping just left and found NO TOWELS..again needed to track them down to retrieve some..next morning headed for home for some rest. Read more
    Genuine Expedia guest review
    Response by Quality Inn And Suites Thank you for taking the time to share your recent experience with us. First off, I would like to apologize for the experience that you had to go through. But, as the General Manager that is speaking, I did speak with you and the issue was resolved. I would like to say that afterwards, alot of changes were made so if you are ever back in the area, please feel free to give us another chance to make sure your stay will be a plesant one.
    Other trip
    May 29, 2012
    marie
    US

    Quality Inn And Suites - Hendersonville
    1.0 / 5
    Poor
    "Dreadful .."

    • Cleanliness
      1.0
    • Service
      1.0
    • Comfort
      1.0
    • Condition
      1.0
    We requested a change of rooms within an hour of checking in due to a cold draft and outside noise to a room in the inner corridor. Several rooms were available but our request was not honored. Poorly maintained, poor service
    Genuine Expedia guest review
    Response by Quality Inn And Suites I am sorry that your recent request was not honored. But upon Checking In, if you are a local or are using a coupon, our room types that are avaliable are outside rooms. We do allow an upgrade for a minimum charge.
    Other trip
    Feb 28, 2012
    A Traveller
    US

    Quality Inn And Suites - Hendersonville
    5.0 / 5
    Outstanding
    "Great find, Great price!"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    My family had a great time! We did have to stay on the backside of the hotel due to our dog, but it was very convenient. I was able to walk my dog and still have easy access to the inside of the hotel where my kids played in the pool and game room. Service was pretty good, especially the lady at breakfast, she was so helpful. I would recommend to anyone. […] What a great find at a great price! Read more
    Genuine Hotels.com guest review
    1 night trip in Feb 2012
    A Traveller
    US

    Quality Inn And Suites - Hendersonville
    4.0 / 5
    Excellent
    "Quality Inn of Hendersonville-Great Location"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    I made my reservation on-line and for some reason we were put on the back side of building where the rooms were not as nice as the inside rooms. They were a little outdated. We stayed there last year and stayed on one of the inside rooms and it was much more nicer, cleaner and more convenient to pool, front desk and other amenities. Also the heated […] pool was not really heated. Read more
    Genuine Hotels.com guest review
    2 night trip in Feb 2012
    Michael H
    US

    Quality Inn And Suites - Hendersonville
    4.0 / 5
    Excellent
    "Good Value"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      3.0
    Hotel was a little older. Room was OK. Rates were great. Nice pool indoors.
    Genuine Hotels.com guest review
    1 night trip in Feb 2012
    A Traveller
    US

    Quality Inn And Suites - Hendersonville
    5.0 / 5
    Outstanding
    "I liked it but"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I was trying to stay as close to Asheville as possible. I didn't
    Genuine Hotels.com guest review
    1 night trip in Dec 2011
    A Traveller
    US

    Quality Inn And Suites - Hendersonville
    3.0 / 5
    Good
    "An okay hotel"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    This hotel is near the downtown area of Hendersonville, and is reasonably quiet. The room we ended up with was clean. The desk clerk was pretty rude, but did let us change rooms when the first one (a non smoking room) smelled of cigarette smoke. All in all, an adequate hotel.
    Genuine Hotels.com guest review
    1 night trip in Dec 2011
    A Traveller
    US

    Quality Inn And Suites - Hendersonville
    4.0 / 5
    Excellent
    "The mountain view is great"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    There was no problem with this hotle that I could see, the staff was very freindly. The only thing is the pool was very cold (for being heated)
    Genuine Hotels.com guest review
    3 night trip in Nov 2011
    Jo
    US

    Quality Inn And Suites - Hendersonville
    3.0 / 5
    Good
    "not with program"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      2.0
    • Condition
      3.0
    dated facilities but could be super. #1. Upgrade room furniture #2.repaint and install new carpet #3. Must--add fridge and microwave *for the cost of room, should have already been done. **excellant potential--do not wait too long to update Great shower!!!!!!!!!!!
    Genuine Hotels.com guest review
    2 night family trip in Oct 2011
    A Traveller
    US

    Quality Inn And Suites - Hendersonville
    1.0 / 5
    Poor
    "Needs a lot of work"

    • Cleanliness
      1.0
    • Service
      1.0
    • Comfort
      1.0
    • Condition
      1.0
    I expected better from a Quality Inn. The lobby area seemed nice but on my way to my room I was very dissapointed with the conditons of the halls and stairways as carpets were old, stained and worn. The room was very dirty. There were cobwebs all over and the toilet flushed when it felt like it. Even the bedspread looked like it was from 1970. The towels […] were small, thin and worn. The room also came with only one each bath, hand and wash towels. I slept fully clothed and forget getting in the rusty dirty tub, thank goodness I was only there for one night. Forget breakfast...ran out of there as soon as I could. Read more
    Genuine Expedia guest review
    Other trip
    Oct 13, 2011
    Marie L
    US

    Quality Inn And Suites - Hendersonville
    2.0 / 5
    Fair
    "Outdated,"

    • Cleanliness
      2.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      1.0
    We needed a great deal on hotel lodgings to attend wedding and close enough to the other guests. Check in and out were quick and easy by friendly staff. The cleaning staff were attentive by supplying plenty of towels and tidied the room. Unfortunately, the negatives are finding dead bugs behind the bed and in the bed frame (may be bed bugs), there was […] peeling, outdated wallpaper with plenty of mildew behind it in the bathroom, carpet was very worn and dark to hide stains, furniture in the room was very worn yet functional and clean as best it could be. The bed was surprisingly comfortable enough and the sheets and pillowcases seemed clean and white. Location was a plus, near everything and cute historic Hendersonville. Did not try the breakfast which was 6-9am but the Fireside restaurant was walking distance for decent brunch. Overall, the experience was pleasant enough for the price but in hindsight, I would have spent another $10-15 more to stay at another "budget" hotel. Read more
    Genuine Expedia guest review
    Other trip
    Oct 11, 2011
    May J
    US

    Quality Inn And Suites - Hendersonville
    2.0 / 5
    Fair
    "Ok but not the best"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      3.0
    The inner rooms of the hotel might have been nice but if you are staying facing the interstate then it can get unpleasant at night.
    Genuine Expedia guest review
    Other trip
    Oct 10, 2011
    A Traveller
    US

    Quality Inn And Suites - Hendersonville
    4.0 / 5
    Excellent
    "Quality Inn And Suites 201 Sugarloaf Rd"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    carpets worn out. hotel needs a face lift. did not have hot water until about 5am. wanted to shower at 10 pm but no hot water.
    Genuine Hotels.com guest review
    1 night business trip in Sep 2011
    A Traveller
    US

    Quality Inn And Suites - Hendersonville
    3.0 / 5
    Good
    "looks very ols"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      2.0
    The room was very dated and the door could use replacing. The ac did not work properly as the room was very humid. The light in the bath room stopped working and we had to use the WC with the door open to have any light. The breakfast was typical and the staff person was very friendly and helpful.
    Genuine Expedia guest review
    Business trip
    Aug 27, 2011
    A Traveller
    US

    Quality Inn And Suites - Hendersonville
    4.0 / 5
    Excellent
    "Our Stay..."

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    This hotel was affordable and convienent. Hendersonvile is a neat town with lots to do close by! We enjoyed our vacation!
    Genuine Hotels.com guest review
    3 night romance trip in Jul 2011
    Dianne C
    US

    Quality Inn And Suites - Hendersonville
    4.0 / 5
    Excellent

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Jul 2011
    A Traveller
    US

    Quality Inn And Suites - Hendersonville
    4.0 / 5
    Excellent
    "pretty, but lacking"

    • Cleanliness
      3.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      3.0
    This hotel was absolutely beautiful in the common areas. Fountains, a pool, a small putting green. Just lovely . BUT, it seems all the money was spent decorating the interior, because the room left something to be desired. Just not the same quality. But. It served it's purpose for us ... and if you can get a deal like we did... it's worth the stay.
    Genuine Hotels.com guest review
    1 night romance trip in Jun 2011
    A Traveller
    US

    Quality Inn And Suites - Hendersonville
    2.0 / 5
    Fair

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      2.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night family trip in Dec 2010
    A Traveller
    US

    Quality Inn And Suites - Hendersonville
    1.0 / 5
    Poor
    "quality inn"

    • Cleanliness
      1.0
    • Service
      1.0
    • Comfort
      1.0
    • Condition
      1.0
    the rooms were not what was expected. rooms had to be entered from the outside. not handicapped friendly. would not refer this hotel to my most hated friend.
    Genuine Hotels.com guest review
    4 night family trip in Dec 2010
    A Traveller
    US

    Quality Inn And Suites - Hendersonville
    4.0 / 5
    Excellent
    "The Quality Inn and Suites in Hendersonville"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    This hotel is nice for the price. We wanted to see the Asheville area but were on a tight budget. This place was old but fairly clean and the bed was comfortable. We got a good night sleep and the complementary waffles and cereal were great. Most of all, the gentleman that worked the night shift when we arrived was very kind and accomodating. We got […] there at 1 am and there were no "pet" rooms left but he made and exception and gave us a regular room but on the outside so we could take our pet out easily. I was very happy I didn't have to go searching for another room elsewhere that late at nite! We would stay there again , no problem! Read more
    Genuine Hotels.com guest review
    2 night family trip in Oct 2010
    maureen m
    US

    Quality Inn And Suites - Hendersonville
    3.0 / 5
    Good
    "Old, filthy and in poor repair"

    • Cleanliness
      1.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      2.0
    There were only 2 pluses to this hotel. The girl who checked us in was nice. The lady who checked us out took the time to write down the items I indicated needed repair and said someone would look into them (just a light out). We were stuck in a smoking room when we reserved non-smoking. It smelled horrible, not just from the smoke smell, but the carpet […] was old and dank. The bathroom had mildew everywhere. The outside safety room key locks were all broken and anyone could have gained access from pretty much every entrance we came into. Had it not been so crowded in the area due to the leaf change season, we would have tried to find a different hotel. Read more
    Genuine Hotels.com guest review
    1 night trip in Oct 2010
    Rose B
    US

    Quality Inn And Suites - Hendersonville
    4.0 / 5
    Excellent
    "Pool was great!"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    Not too hot, not too cool. Very clean and the room didn't feel like a sauna.
    Genuine Hotels.com guest review
    2 night family trip in Oct 2010
    A Traveller
    US

    Quality Inn And Suites - Hendersonville
    4.0 / 5
    Excellent
    "Nice owner"

    • Cleanliness
      3.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      3.0
    Mistakely I had reserved smoking room. Owner was very nice, he gave us a non smoking room which was originally more expensive but did not charge for that.
    Genuine Hotels.com guest review
    1 night family trip in Jul 2010
    A Traveller
    US

    Quality Inn And Suites - Hendersonville
    1.0 / 5
    Poor
    "NOT A GOOD HOTEL"

    • Cleanliness
      1.0
    • Service
      2.0
    • Comfort
      1.0
    • Condition
      1.0
    This hotel is old and is in need of maintenance. The lobby has a swimming pool in the middle of it and the chlorine smell will "drive you crazy"! In addition, the room we stayed in had a musty smell. The breakfast on one day had spoiled gravy. The bathroom was not cleaned. The back door was not working properly when the card key was inserted.
    Genuine Hotels.com guest review
    4 night trip with friends in Jul 2010
    A Traveller
    US

    Quality Inn And Suites - Hendersonville
    4.0 / 5
    Excellent
    "Quality Inn and Suites in Hendersonville, NC"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Very nice hotel. We had some trouble hooking up to the Wi-Fi in our room. Tech support was not much help. My husband finally got it going. Rooms were clean and comfortable. New staff at the desk did not always know how to handle things, but were pleasant. I was not happy about the $50 deposit required of all guests. We paid it in cash as I didn't want […] it on my credit card to assume they would take it off in 3-7 days. Read more
    Genuine Hotels.com guest review
    1 night trip in Jul 2010
    A Traveller
    US

    Quality Inn And Suites - Hendersonville
    2.0 / 5
    Fair

    • Cleanliness
      1.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night business trip in Jul 2010
    A Traveller
    US

    Quality Inn And Suites - Hendersonville
    3.0 / 5
    Good
    "Quality Inn and Suites in 201 Sugarloaf RD"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      1.0
    • Condition
      2.0
    The beds were very uncomfortable, they seemed very old and used. The pool was very cold for a indoor pool it was to cold to swim in. The breakfast was awful we did not eat it we went to another resturant to eat and so did other guest who were staying there.
    Genuine Hotels.com guest review
    1 night family trip in Jul 2010
    Terri Z.
    US

    Quality Inn And Suites - Hendersonville
    2.0 / 5
    Fair
    "Hendersonville NC Hotel"

    • Cleanliness
      1.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    I did not have a real good experience with this hotel. The beds in the room seemed to be just fine, but the bathroom was not clean. I found a bathing suit on the shower rod and there was hair in the tub and in the floor of the bathroom. We found a room comment card that had been filled out and no one had looked at it. This card mentioned that a tooth […] paste tube lid was in the sink drain. I had already mentioned this to the person at the front desk. The room had not been cleaned properly either....not vacuumed. Read more
    Genuine Hotels.com guest review
    1 night trip in May 2010
    A Traveller
    US

    Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews

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