Very nice hotel you should avoid the dinner buffet for almost 50 a person raw chicken shoe leather steak I could have went someplace with a cheeper buffet and had better food the pool was nice and relaxingGenuine Expedia guest review
nice location, rooms, facilities, food quality - plus great beach access - very European feel, nice contrast to others in the areaGenuine Expedia guest review
Hotel was great, close to everything but far enough away that you can get some good rest. Staff was attentive, pool was nice, beach access convenient.Genuine Hotels.com guest review
Rooms were clean but outdated. Pool and beach were greatGenuine Hotels.com guest review
"Don't eat the food"
We loved the beautiful from our room on 7th floor overlooking ocean. It was very clean. The front desk staff was very friendly and accommodating but the rest of the staff, particularly the outdoor servers, seemed like they hated their jobs and customers. The buffet in the dining room was the absolute worse food of any I have ever had throughout my many […] travels around the world. I would stay here again but would not touch that food again - ever!! Read moreGenuine Hotels.com guest review
"Great location for those who don't mind a walk!"
We booked a last minute trip to Miami and chose the RIU because we've stayed at other RIU resorts. The location is good for those who do not mind a long walk. It is about a 2 mile walk to South Beach but the boardwalk is clean, safe and easy to access from the resort, so it is not difficult to get to. Also, the beach connected to the RIU is great. The […] pool was small but clean, depending on when you go, it can be packed by the pool. But, we mostly went to the beach. We walked to South Beach every night for dinner and only tried the hotel restaurant for the breakfast buffet, which was fine. The only complaints we have are that the room check in is not til 4 and they will make you wait. Our flight arrived at 10:40am and we were at the hotel by 11:25 and we had to wait until 4pm for our room. Also, the beds are really uncomfortable. Very hard and the sheets are rough. Woke up a few times with a sore back. Overall, we were satisfied and happy with our stay. We loved Miami and will be back. Read moreGenuine Expedia guest review
"THE HOTEL HAD A GOOD LOCATION"
this hotel has some age, food was good, hotel is under staffed especially valet parking. pool was not heated would rate the hotel a 3Genuine Expedia guest review
"Great view of the ocean on the board walk"
There was some construction going on at hotels around this one, but was only noisy during the day. The room had a great patio to enjoy the weather and the ocean view. The restaurant had a great meal and overall we had a great stay.Genuine Expedia guest review
"Pictures look nicer than hotel was"
This hotel is over priced for what you get. The breakfast was expensive. There was also construction going on right next door. The room was just decent condition, it was run down. However the pool area is very nice and the hotel is right on the beach. To get to dining and south beach it is a good 20 minute walk.Genuine Hotels.com guest review
"Good value for the money."
The staff in the hotel were very accomodating, they make you feel welcome. Starting with the front desk, bellboy and the waiters at the tiki bar. The pool was cleaned and perfect for children. Overall the facilities were cleaned. It is in a good location, close to South Beach but in walking distance to SB. Good for families avoiding crowds and noise. […] The only thing I would suggest is that they should remodel the lobby. Read moreGenuine Expedia guest review
Dont have internet and wi fi connection in all the rooms, if you want it you have to pay it and I think that in a 4 star hotel this service may be included. Thanks,Genuine Expedia guest review
"Close to beach"
I really enjoyed all the meals and friendly serviceGenuine Hotels.com guest review
"Perfect location, location, location!!"
Front desk could have been friendlier. First they could not find my reservations.Thank goodness, I had all of my Expedia paperwork with me. I had booked and paid for 3 ocean front rooms for five days each in full up front. There was a $10.00 discrepancy with a buffet charge and the front desk would not credit me back the $10.00 It was not the money, […] just the principal. The hotel was beautiful, cleaning staff were wonderful and friendly. Pool area, lobby, all were very clean. Great Location, amazing views and really nice hotel guests from many countries. Pool bar staff were great! Read moreGenuine Expedia guest review
"Pregnant women don't go!"
You cannot get anything to eat except the buffet. I am pregnant and have severe morning sickness. I begged for just coffee and toast and they refused me and told me to go elsewhere even though I wa staying there! I ended up eating next door every morning. Also , you must cart everything with you because rooms do not have working safes. Also pool is […] overcrowded, impossibly long waits for car service and terrible service at the front desk. Read moreGenuine Hotels.com guest review
This hotel shows its age and could use an overhaul. For instance, the elevators cannot keep up with the volume of traffic during busy times of day and the rooms and common areas reflect wear and tear. Given the overall condition of the hotel, I am surprised it continues to have a high "star" rating. On the other hand, the pool area is quite nice, as […] is the easy access to the beach and the boardwalk. We also enjoyed the Italian restaurant down the street and the local cafe with a good breakfast at low prices. Read moreGenuine Expedia guest review
"You get what you pay for"
Considering to the right of us, the Palms, was double the price of what we paid, you know this is a nice area, just north of all the hooplah of South Beach/Ocean Drive. Unfortunately the left side of the building is under construction which is what we looked out on but I could see the ocean from a certain angle which was nice. Rooms have been recently […] 'updated' in a style that reminds me of Hotel Impossible...cheap updates that don't really hide the fact that the hotel is dated. That being said, we were barely in the room because the pool and the beachfront location made it so we wanted to be outside the entire stay. Great pool area and beach is amazing! 4 star location (minus one for all the construction; about 2 miles from Ocean Drive activity which I preferred as I was traveling with two small children, easy parking around hotel so we didn't use the valet services), 2.5 star hotel room - 2 double beds and tiny bathroom with very poor ventilation - very humid in the room. Read moreGenuine Hotels.com guest review
Is the first time in a long time I fell so uncomfortable, the room was outdated, almost fell like I went back on the 80s, the staff were not nice at all, and I couldn't keep with the smell in the hallwayGenuine Hotels.com guest review
"Nice beach and pools- but no restaurants around!"
The hotel itself was a little dated and the rooms needed a little work. But it was a good stay fod one night. The hotel staff were very kind and they held our bags when we arrived early and made arrangements to get a earlier room. There was no option of a airport shuttle unless we wanted to pay three times the amount we did from a outside source. The […] one major down fall was that there was no place besides the hotel to eat dinner. Everything there was very pricey; so we decided to just eat at the bar at the pool after searching town for a hour come to find out the bar closes at 6! I suggest you do your research on restaurants beforehand if you book this place. It's definitely not a place to go if you are on a budget. Read moreGenuine Hotels.com guest review
"Very Relaxing Atmosphere"
Very relaxing atmosphere both inside and outside / poolside. Room was comfortable and what we expected. Staff were very nice and accommodating. Restaurant food was good and provided variety by having different countries, [ Italian, American, Mexican, etc. ] as the focus of the type of dinner offered each day of the week. Close 15 to 20 minute walk to […] South Beach. Can walk on the boardwalk next to the ocean or the sidewalks to check out the other hotels, shops and restaurants along the way. Read moreGenuine Expedia guest review
"Riu Florida Hotel, very nice"
My only beef is the parking fees, but I don't like paying for parking at any hotel. I feel it should be part of the nightly rate.Genuine Expedia guest review
"Old Hotel Needs Work"
Now I know why the rate was so low. This hotel needs major renovation. My room and every hallway smelled like someone had put a whole container of carpet fresh on the rug. I had no hot water one morning and had to ask for wash clothes on 2 straight days. Every morning I had a headache when I woke up. I trusted the RIU brand---but not at this location. […] Never stay here again. Read moreGenuine Hotels.com guest review
"nothing to write home about"
I expected more from a RIU, nothing special, tooooooooooo expensive, banking on the name. a RIU wannabe.Genuine Hotels.com guest review
It was a fairly decent hotel. The pool area was nice but the drinks were very expensive ($10 for two bottles of water). The easy access to the beach was convenient. The hotel lobby did smell a little funny and the room wasn't the cleanest I've stayed in but overall, it was comfortable. It was difficult to get on the elevator in the morning. The breakfast […] buffet was pricey and not the best but there really wasn't any other option in the hotel. It was a little North of all the action and there were a lot of families with children. Def not a party atmosphere. Read moreGenuine Hotels.com guest review
"Not what we expected"
Basic rooms in much need of updating. Bathrooms left much to be desired. An extrodinary amount of air fresher sprayed frequently throughout the day by staff, suggesting an attempt to hide am odor thought entire hotel. Carpeting was terrible. The pool area was magnificent. The location on beach is superb. However, u are a distance from all shops, restaurants […] and clubs. Read moreGenuine Hotels.com guest review
Average at best. Front desk night manager was courtious and helpful. Hotel is very dated and tired -seems like 70's last time has been renovated . This is a hotel that is ok for a few nights if you are not around the hotel. The pool area and outside is nicer than the hotel. don't expect much.Genuine Hotels.com guest review
This hotel is old. Room was clean but hotel is old and dirty. Staff rude. Unbelievable that it is still in business. Terrible!!!!!Genuine Hotels.com guest review
"Good value on the beach"
Older hotel fixed renovated. Rooms are clean and comfortable.Genuine Hotels.com guest review
Very comfortable hotel with beautiful beach front, pool area is also very clean and well maintaned.In couple weeks I am planning to go back to Miami and will stay there again.Genuine Expedia guest review
Beautiful hotel!! We would definately stay again! A great walk on the board walk to South Beach. The pool was beautiful as well as the beach! Everyone who worked at the hotel was very pleasant.Biggest drawback:...Coffee/breakfast was not available until 7:30 am. I needed to walk next door for early morning coffeeGenuine Hotels.com guest review
Beautiful hotel but far from everywhere.one of the Bad things is they do not have shuttle to airport. Second is far away from downtown and south beach.Genuine Expedia guest review
""Not For Americans""
The first day we arrived was a bit disappointing. We got to the hotel at noon. The front desk said our room will be ready in a few hours. I was livid. They suggested we go change in the bathroom and enjoy the pool. I wouldn't have my 79 year old mother go digging through her suitcase in a bathroom any day. We walked around the property. It seemend very […] nice. We heard hardly any english. I felt like a foreigner. Mostly foreigners stayed and spoke everything but english. Threee hours later and we are still waiting. I was getting very impatient. The women at the fornt desk were very ruid. They spoke in Spanish right in front of me since I was so impatient. After waiting 3 hours anyone would be impatient. The bell boy and consierge were the nicest people. We finally got into our room at 4:00. What a day. Over all, the hotel was okay. Watch as you enter and exit the elevator. People are rude and will push you. You will hear no please or thank you anywhere. Housekeeping was awful. We had to call everyday for face cloths. This was ridiculous. We still don't know why. Some of the house keeping ladies were very rude and spoke in Spanish in front of us. The bathroom is old and needs some updating. TV was also poor. Read moreGenuine Expedia guest review
"RIU was agreat hotel for a family 20 years ago.!"
This hotel was in a good shape 20 years ago and it needs a huge update badly!!!Genuine Expedia guest review
"Satisfactory - without any high-end expectations.."
Initially, a little disappointed regarding dated appearance and need of renovation. However, after four full days of fun and relaxation, I appreciated the value of this vacation package. While not a "five star" hotel, it was comfortable, adequate and met the criteria of basic and affordable accommodations.Genuine Expedia guest review
"nice, but you need a car to go everywhere"
nice, clean but a little old. need reform in the roomsGenuine Expedia guest review
"Riu is a nice bet for the money"
The only thing I would change is the bedding. We stayed in early January (the weather was warm) but the AC was cranked so high throughout the hotel that I was freezing the entire time. The blankets on the bed were very lovely, but were more like the thickness of sheets. Everything else was fabulous!Genuine Hotels.com guest review
"Nice facility but........"
This hotel is comfortable but the maid service and supplied incidentals were not the best. We arrived in the evening and realized that we did not have any shampoo, conditioner or washcloths. Only two bath towel and two hand towel for the three of us. I called and they said to call back in the morning as they did not have anyone to bring us any in the […] evening. They have a dispenser in the shower and it is labeled hair and body wash. It was like being at a gym. Seems at the price of the hotel stays here these things would be different. Also room was plain, needed more furniture. Safe was broken with a hole in it and laying on the floor of the closet. Best thing was the pool. Unfortunately the pool bar closes very early. Worst thing was maid service and the valet parking. Read moreGenuine Hotels.com guest review
Hotel is in a great location....beach, boardwalk, blocks from South Beach....however the hotel is dated. The room are dingy, bathrooms are terrible. They have obviously bought and old hotel and put a coat of paint on it and are trying to use the Riu brand from other very nice carribean properties to charge high prices. I will never go backGenuine Hotels.com guest review
"Bad customer service and run down room"
We stayed there for two nights after our cruise. The location of the hotel is OK. It's 30 minutes walk to South Beach. The beach area is nice, but the hotel is a little run down. The room need some remodeling and the ice machine was broken. They gave us a smoking room and when we tried to switch it, it's too late because house keeping has gone home […] for the day. But they promised to switch us the next day and asked us to pack everything and leave the luggage in the room. When we get back from our day exursion, not only they didn't switch us, the room was not cleaned. They can't switch us again because house keeping has gone home for the day. Read moreGenuine Hotels.com guest review
"Good value near all activities in South Beach"
Good value for the money however valet parking staff is inefficient. Can't call from room to request car even if on your way down. They want to see you in driveway before they go get your car and then takes another 10 min. Lobby and public areas are outdated. Carpets in rooms and hallways are old. Too much deodorizer on carpets in hall. Overall staff […] was friendly and helpful especially Jose, Silvia, Laz and Dio. I requested room change because I booked I ocean front room and only water I saw was in the toilet. They were sold out but next day switched me to room with great view. Nothing like RIU hotels I have seen in other countries. Breakfast is mediocre and pool bar service is slow. 2 lounge chairs and umbrella at the beach cost $25. Should be included if you are a guest of hotel however the Cuban guy that works for Carlito's inharge of beach chairs there is excellent. Read moreGenuine Expedia guest review
"Comfortable, clean, reasonable price"
Hotel was clean and comfortable for a one night stay. Perfect for what we needed and convenient on site parking, you must valet for $20 a night. Overall, would recommend for a quick trip if passing through Miami for a reasonable cost.Genuine Expedia guest review
"really good hotel !"
we stayed for three nights (2 adults and a baby). GOOD POINTS: The hotel is located in the north part of Miami Beach so it is really calm. The hotel was really good, Everyone is really nice. full of european tourists. the beach is in front of the hotel and it is almost private. :). the buffet is really good, plenty of variety! there is an italian restaurant […] a little south (in the 27th) really good!!! If you want to take a tour, the red bus stop in the hotel so you don't have to go far away. the concierge helps with all the logistics. NOT SO GOOD: the valet parking is a little pricey since it is operated by a different company and it takes 10 minutes to reach your car, but if you plan in advance the process is really smooth.. If you ask for a crib they charge $5 per night. the only thing we didn't like was that there are constructions close by and it could be kind of noisy. Read moreGenuine Expedia guest review
Hotel is located on the beach which is good to have direct access to beach but not being surrounded with stores or restaurant nearby. Except for valet parking, parking is a bit hazzle but close to public parking.Genuine Hotels.com guest review
Very bad and not helpfull staff.I booked ocean view room,they gave me partial view room and i paid more fo my room. Never again!!!!!!Genuine Hotels.com guest review
"Great location and decent buffet"
We paid for an ocean view room through expedia, but it wasn't really an ocean view, may be a partial angle view, so I was disappointed with that. Interiors were pretty old and very thin walls, you could hear everyone around. What we liked the most is access to beach & board walk, decent buffet and swimming pool & bar next to it.Genuine Expedia guest review
"Not worth the discount price"
This hotel is very dated and does not function as a resort hotel should. The dicount rates make the hotel attractive, until you actually stay there. The information they show on the internet does not provide the complete picture, such as the smell, rudeness of staff, lack of English, etc. My advice is pay less at a 2 star hotel or pay more elsewhere […] for a 3 star. Read moreGenuine Hotels.com guest review
Enjoyed everything about this hotel. I will come back again and again. Staff friendly and very helpful, Its right on the beach and still has an great swimming pool. You can walk along the boardwalk in each direction and enjoy breathtaking views.Genuine Hotels.com guest review
"great hotel and excellent service!"
Had oceanview room 7th floor. Fab view of ocean, large room, excellent customer service by all hotel staff / valet. Only downfall is bathroom is a bit outdated like mostly everything in Miami beach so this hotel looks pretty updated in comparison to most hotels in south beach. Excellent stay!Genuine Expedia guest review
"Great beach location for family"
Loved most location right on beach, white sand beach, beautiful pool, garden, and bar in back. Perfect for family, few block from fancy crowded south beach which can be good for family looking for decency.Genuine Expedia guest review
"Nice stay before a cruise"
The lobby was beautiful, the grounds were gorgeous. The hotel is right on the beach and right on the board walk! While it is ~1.4 mile to the heart of South beach it is still a very comfortable walk and just takes ~20-30 minutes to walk down to the heart of South beach. But it is far enough away that it provides a quiet peaceful place to get away from […] the action. Another great thing about this location is the hop-on, hop-off red double decker bus tours has a stop literally right in front of the RIU hotel. The front desk and valet parking were very friendly. The valet parking was a bit pricey $20 per day, but most parking is kind of pricey down in this area. The breakfast buffet was nice, but also pricey ~$13 per person. The rooms were nice, a little dated, but clean and the beds were comfortable. The rooms have new flat screen TVs with a fair amount of channels. The pool was nice. TIP – I recommend booking a tour on the hop on, hop off double deck tour bus. It is great, you can get vouchers at the concierge and the stop is right in front of the RIU hotel. Read moreGenuine Hotels.com guest review
"Nice stay, before a cruise"
The lobby was beautiful, the grounds were gorgeous. The hotel is right on the beach and right on the board walk! While it is ~1.4 mile to the heart of South beach it is still a very comfortable walk and just takes ~20-30 minutes to walk down to the heart of South beach. But it is far enough away that it provides a quiet peaceful place to get away from […] the action. Another great thing about this location is the hop-on, hop-off red double decker bus tour has a stop literally right in front of the RIU hotel. The front desk and valet parking were very friendly. The valet parking was a bit pricey $20 per day, but most parking is kind of pricey down in this area. The breakfast buffet was nice, but also pricey ~$13 per person. The rooms were nice, a little dated, but clean and the beds were comfortable. The rooms have new flat screen TVs with a fair amount of channels. The pool was nice. TIP – I recommend booking a tour on the hop on, hop off double deck tour bus. It is great, you can get vouchers at the concierge and the stop is right in front of the RIU hotel. Read moreGenuine Hotels.com guest review
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