"OK if you're not staying long..."
Staff was friendly and helpful. But, there was no toilet paper in the room. Had to go back up to the front desk to get it as there was also no phone in the room to call the front desk. The condition I marked as dreadful because the smell outside the hotel was a mix of trash, dog droppings, and something else awful I couldn't place. I only needed the […] place for one night, and it served its purpose, but I definitely could've done without that awful stench. Read moreGenuine Expedia guest review
"Close to Ameristar and Hollywood Casinos"
My stay was great. Spacious room. Comfortable bed. Clean. Love the kitchen & accessories. Everything to make a comfortable stay was there.Genuine Hotels.com guest review
Not goodGenuine Hotels.com guest review
"good place for out of town work crews"
This is a good place for out of town contractors to put their crews. I decided to give it a try and save a few bucks. It was ok, but I am not recommending it. Spend a few dollars more and stay somewhere better.Genuine Hotels.com guest review
"Trip to the zoo"
Phone did not work in the room. Did not have a separate bedroom like we were suppose to. Trash was not taken out from previous people. No breakfast bar like posted on website.Genuine Expedia guest review
The location of the hotel is great! Walking in the front door is like walking into an apt. complex lobby. There is no one at the front desk when you need to check in and if you come in after hours the card reader don't work, so you have to use the emergency phone and call for someone to come down and let you in. Our room must have been on the "to do" […] list. The clothes rack in the closet needed to be repaired with parts laying about. The toilet was full of urine and tissue and was not cleaned. The chain was broken on the inside of the toilet and you had to reach in the water to pull the chain to flush the toilet. There were burn holes in the bed spread. The room set up was nice with the kitchenette. There was a small coffee pot with 1 coffee kit and no cream and sugar. I was really disappointed. Read moreGenuine Hotels.com guest review
"Great hotel for short term"
It's great to be in this hotel. U will have a good time for sure.Genuine Expedia guest review
rooms were clean a little dated, heater vibrated and woke you up when it ran, hall between floors had a lot of garbage in it and look and smelled like someone had urinated on the floor . Will not be back to stay again.Genuine Hotels.com guest review
Tub didn't drain well and there was a dirty diaper in the trash can, but no big deal staff was very nice and it was a good price. We were satisfied with the room and would stay there again.Genuine Hotels.com guest review
Brenda was very friendly.Genuine Hotels.com guest review
I was disappointed walking to my room noticing the stains in the carpet. I was further disappointed when I walked into my room and was greeted by the smell of fast food. The disappointment didn't end when it was time to go to bed. One of the guests was going to sleep on the sleeper couch and when he unfolded the sheets to put on the sleeper, a potato […] chip fell on the floor. The next morning I was looking at the cushions for the couch and noticed several stains. The staff was very polite and welcoming but that didn't make up for all the extras of the room. Read moreGenuine Hotels.com guest review
"close to our destination"
Was a nice hotel for the money.Genuine Hotels.com guest review
It wx a great one niter. Hope to use again. Clean n spacious.Genuine Hotels.com guest review
Stay was ok.However,The Weather Channel did not have local weather,which was needed for Isaac.Outdoor concert event.Genuine Hotels.com guest review
Not bad for price,but many broken appliances and pull out couch. Don't have extras for rooms.Genuine Hotels.com guest review
"Perfect place to have access to everything."
Thepeople working there were kind the place was a bit outdated but lovely, vlean and comfortable. Affordable.all ya need. For a working vacation.Genuine Hotels.com guest review
Filthy, smelly, unsafe, noisy. Don't stay here under any circumstances.Genuine Hotels.com guest review
"convenient to interstate and concert venue"
so/so stay. we enjoyed the convenience of the surroundings, staff is upbeat and helpful. the room wasnt anything to get excited about, very plain, carpet was clean but stained and the elevator was a little unnerving.Genuine Hotels.com guest review
It was a convenient place to stay for 5 people. Sofa bed mattress was bad quality. No shampoo in bathroom. Old looking rooms. Met our basic needs.Genuine Hotels.com guest review
Very nice staff, but trash overflowing on every level of the stairs in 100 degree temps. Had a check in time of three, but was an hour early so we had to wait till we got back at midnight to check in. That was fine, but they didn't turn the air on in the room and didn't have any extra sheets for the fold out couch. Ended up cooling the room down by […] leaving it open to the hallway to circulate the air. Oh yea, and the exhaust fan was broke in the bathroom so taking a shower didn't help the heat issue. Overall though, the people were nice, the price was fair, and it is close to the venue we were going to. Read moreGenuine Hotels.com guest review
this was a most disturbing stay. The refridgerator had food in it from the previous guests. TV was broken, dishes in the dishwasher, marks all over the walls, hallways filled with trashGenuine Hotels.com guest review
"Good to crash after a concert."
Arrived at stated check-in time 3 p.m. was told our room was available. When I arrived at the room, housekeeping was still making up the room. Housekeeper quickly finished, and was pleasant. Room, however, was dingy. Many stains on the wallpaper in the bathroom, and what looked like ink stains on the floor in the main room. Cobwebs on the ceiling in […] the bathroom. Odd little green stuff growing around the kitchen faucet. Other than that, room/bed was comfortable. Hotel was quiet. Cheap price and location near to Verizon Aphitheater are the main recommendations for this hotel. Read moreGenuine Expedia guest review
Hotels.com upgraded us here because our original place was overbooked. It was a bit further away from our concert, but nicer. They have a TGI Fridays inside the place. Good food. I liked the glass elevators.Genuine Hotels.com guest review
The elevator was noisy and sounded like it would break down. When I got to the 3rd floor a guy was smoking in the hallway and the whole hallway smelled of smoke. Think sheets were clean, but were stained. The lamp next to the bed kept flickering on and off. So, I unplugged itGenuine Hotels.com guest review
Room was clean, looked like they were upgrading their rooms and we got one that was done. It appeared to be occupied by workers on jobs rather than families, but it was a quiet nights sleep. Would stay again if in the area.Genuine Hotels.com guest review
As soon as we entered the room, it wreaked of perfumy carpet cleaner. Hard to sleep because the smell was so strong. Don't know if they use it because they allow pets or smoking, but we will not stay there again even though the cost was affordable.Genuine Hotels.com guest review
"Pay a little more for somewhere else!!!!"
The beds are extremely uncomfortable. The pull-out sofa bed was falling apart, the cross braces at the end were broken. So you couldn't even sit on it. Also one of the double beds was sinking into the box spring at the end of the bed. Don't expect any room cleaning, new toilet paper, towels etc... You have to get it yourself. Staff was rude when I called […] down asking for some. We were on the 2nd floor there for a week, it stunk of marijuana smoke 2 separate times the week we were there. Noise travels too easily between walls and ceiling. I had to complain 6 times after the people upstairs kept running around. It kept getting louder and louder every time I complained to the office. I have 3 kids that needed to sleep. The office lady had an attitude every time I called. You pay for what you get. The only positive is that it's close to the freeway, and in a somewhat good neighborhood. We won't stay there again. Read moreGenuine Hotels.com guest review
The room was quite spacious; beds and kitchen were clean. Sink and toilet seat had brown paint spatter which made it appear dirty. Pull out sofa looked like it came from a garage sale- quite dirty, faded, and univiting. Lots of traffic as it is located in an industrial area.Genuine Hotels.com guest review
"Better than I expected"
It was good except the shuttle service was very slow. We were told it would be a few minutes wait for the shuttle van to take us to concert, so after 30 minutes of waiting we just drove ourselves.Genuine Hotels.com guest review
"A lot of space, Great price."
We were pleasantly surprised by the amount of space in this room. After a full day of traveling, we had a great night's sleep here.Genuine Hotels.com guest review
"Great and cheap place to stay :)"
I had no problems with the hotel or my room. Everything and the price was great. If you are looking for a cheap hotel to stay in this is the one.Genuine Hotels.com guest review
"Good location - get what you pay for"
Decent hotel. Good location. Not awesome, not terrible. I got what I felt like the rate justified. I'd probably pay a bit more and stay somewhere else though next time.Genuine Hotels.com guest review
The carpet was disgusting, didn't look like it had been vacuumed in weeks. Did not want my children to put anything on the floor. No one to check us out at 6am. Only comfort was that the beds were fresh and comfortable but was afraid to even use the pull-out sofa.Genuine Expedia guest review
"Studio Plus- Earth City MO"
We rented this room to have a place to crash after meeting some friends for an evening at the St. Charles casino. We were only 5 minutes from the casino, but less than half the cost of other nearby hotels. Neighborhood was quiet and the room comfortable.Genuine Hotels.com guest review
I was here on vacation and not impressed at all yes the rooms are cheaper but I would rather pay more next time.Genuine Expedia guest review
"Smoke poor maintenance"
The room has so much smoke, we had to switch the room; it took hours to work with the management to do that. The chair had a bad stain on it. The staff person (Amber) tried her best to do the right thing, but the hotel is just not in such good shape. if you do stay here, try to get a room in the top floor; otherwise the noise from the room above is […] terrible. Read moreGenuine Hotels.com guest review
Not bad for the price, but uncomfortable bed and smelled like smoke.Genuine Hotels.com guest review
"VARY NIIIIICE. hallo ma name issa borat"
For an out of town stay for more a few days having a kitchen with actual utensils and dishes was very nice. The staff was very friendly and everything was up to par. Thank you for a pleasant stay.Genuine Expedia guest review
"incredible deal and extremely helpful staff"
i was just looking for a cheap place for a quick overnite stay. this place was convenient to where i needed to be the next morning early. it is no frills, but the young lady working the desk was very helpful and very sweet. i left my car key remote in room and picked up a few days later on way back thru and she had saved it for me. rooms are clean decent […] and efficient, has alot of kithen supplies and if i were staying longer would have used them. close to casinos but not much right by them. all in all a very very good deal and great staff Read moreGenuine Hotels.com guest review
"OK for a short stay."
beware the difference between a "standard" & "deluxe" room. Deluxe has a sofa, a dish washer, a bit more room. the kitchenette this time had no forks, 1 spoon, 1 knife. No remote control for the TV (although they gave me one when I complained) VERY nice lady at the desk.Genuine Expedia guest review
It is conveniently located 10 min drive from Airport, it is clean and maintain a clean kitchen, refrigerator and microwave. Good value for the money. would recommend itGenuine Expedia guest review
"NOT A VERY NICE HOTEL"
THIS HOTEL IS NOTHING LIKWE THE PICTURES. OIT IS VERY OLD AND DATED. THE ROOM WAS VERY DARK EVEN WITH LIGHTS ON, AND THE KITCHEN VERY POORLY EQUIPPED. MANY TIMES THE OFFICE WAS NOT MANNED AND IF YOU NEEDED ANYTHING BETWEEN THE HOURS OF 11 PM TO 7 AM YOU WERE OUT OF LUCK. THE OFFICE WAS CLOSED AND THEIR WAS NOT SWECURITY IN THE BUILDING. THERE WERE ALSO […] MANY UNDESIRABLE PEOPLE HANGING AROUND THE LOBBY WHO WERE NOT STAYING AT THE HOTEL. WOULD NOT RECCOMEND. Read moreGenuine Hotels.com guest review
"Great Place to Stay"
Was very happy with the location and the Management and Staff was very helpful and friendly. Very Good Value for the Hotel!.Genuine Hotels.com guest review
"Good place for Passing Thru!"
We just needed a place as we were flying in, then traveling by car. This was a good stop, close to airport and close to restaurant for breakfast. Room was clean, although first impression was a bit iffy....all in all was satisified.Genuine Expedia guest review
"Excceded Expectations for the price! Great Value!"
Hotel was great value! Room was VERY spacious. Given the ceiling and bathroom wall paper had some obvious issues, but the wall paper was modern and the room was cleaner than I expected. No mold nor any bugs period (I thoroughly checked). ALL of the staff was above and beyond wonderful and over exceeded my expectations on helpfulness. I had a few minor […] issues. The dishes in kitchenette were mostly clean; it looked like perhaps the older dishwasher didn’t clean the plastic cups as well as the squeaky clean plates. Luckily they provide a packet of powdered soap so I just took a second to clean the cups before use. Also the fridge was hinged on the less efficient side; it was a pain to open. Being resourceful we just moved the fridge sideways and blocked the oven which we had no intention of using during our stay. The hotel was obviously older and piece meal renovations have been done to try and modernize it, but it’s was better than expected. Other than that we had a wonderful stay in a nice hotel, will likely stay here again for the price! Neighborhood was mostly industrial corporate businesses, safe and quiet area. Read moreGenuine Hotels.com guest review
"OK room - I got a GREAT price."
its a bed and a shower. what more do you want? I got a REAL deal. Last minute booking, REAL CHEAP for a clean room.Genuine Expedia guest review
"Not quite what I expected"
The staff was very friendly and helpful.Genuine Expedia guest review
"What you see is not what you get!"
The Studio Plus is a great concept, but failed to meet my expectations. It is marketed as a place for business travelers to have an apartment style experience. What I saw was a hotel filled with contractors, and people who had no other place to go. The hallways smelled of urine and they were extremely short staffed.Genuine Hotels.com guest review
"Better than expected"
It was a very nice room. Very quiet surroundings in and out. Also, my husband is very allergic to cigarette smoke and there was not a hint of it in the lobby, halls, or room. Made for a very nice stay.Genuine Hotels.com guest review
"worst hotel i have ever been in"
i cant possibly imagine a more uncomfortable bed. the compressor in the refridgerator kept kicking on/off all night long. the comfortor on the bed was torn in several places and had multiple burns. the walls were not nearly thick enough (you know what the people in the adjoining rooms are doing or watching on tv). i cannot believe my company booked […] me in such a shady place. i am on night one of a four night stay and i am going to do my best to get moved to another hotel, even if i have to pay for it myself. horrible, horrible, horrible place. only stay here if you cant afford anything better. actually, i think sleeping in your car would be better than this place. Read moreGenuine Hotels.com guest review
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