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Comfort Suites Scranton - Scranton 41.37116, -75.68136
44 Montage Mountain Rd, Scranton, PA, 18507 United States
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Guest review summary
- 4.2 Average rating: All Trip Types
- 92% Recommended
- 25 Reviews
- 3.9 Hotel Service
- 4.4 Room Comfort
- 4.2 Hotel Condition
- 4.2 Room Cleanliness
Average rating by Guest Trip Type
Select a trip type to see only those reviews
| Trip type | Number of reviews | Average rating |
|---|---|---|
| All Trip Types | (25) | 4.2 |
| Business | (1) | 3.0 |
| Romance | (3) | 3.3 |
| Family | (5) | 4.8 |
| With Friends | (3) | 4.7 |
| All Others | (13) | 4.1 |
Why book with us?
- Hotels.com doesn't charge cancellation fees
- We're just a phone call away: 800-2-HOTELS (800-246-8357)
Amenities
Services
- Airport transportation (complimentary)
- Arcade/game room
- Coffee in lobby
- Complimentary breakfast
- Complimentary newspapers in lobby
- Fitness facilities
- Internet access - wireless
- Laundry facilities
- Parking (free)
- Safe-deposit box - front desk
- Self parking
- Spa tub
Business & Event
- 24-hour front desk
- Business center
- Business services
- Dry cleaning/laundry service
Accessibility Features
This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.
Rooms (all rooms include)
- Air conditioning
- Alarm clock
- Cable/satellite television channels
- Cable television service
- Free local calls
- High-speed Internet access
- Internet access (complimentary)
- Iron/ironing board
- Kitchenette
- Microwave
- Multi-line phone
- Non-smoking only
- Pay movies
- Refrigerator
- Voice mail
- Wake-up calls
- Wheelchair accessible
- Wireless Internet access
General
- Air-conditioned public areas;
- Elevator/lift;
- Fax machine;
- Fireplace in lobby;
- Number of floors: 4;
- Number of rooms: 100;
- Patio;
- Swimming pool - indoor
| American Express | |
| Carte Blanche | |
| Check-in time is | 3:00 PM |
| Check-out time is | 12:00 PM |
| Diners Club | |
| Discover | |
| JCB International | |
| MasterCard | |
| Pets not allowed | |
| Visa |
Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Recreation
The recreational activities listed below are available either on site or nearby; fees may apply.
- Hiking/biking trails on site
- Ice skating nearby
- Running track/path nearby
- Skiing - downhill nearby
- Swimming on site
Guestrooms Guestrooms
Standard 1-2 people
All rooms include All rooms include
- Air conditioning
- Alarm clock
- Cable/satellite television channels
- Cable television service
- Free local calls
- High-speed Internet access
- Internet access (complimentary)
- Iron/ironing board
- Kitchenette
- Microwave
- Multi-line phone
- Non-smoking only
- Pay movies
- Refrigerator
- Voice mail
- Wake-up calls
- Wheelchair accessible
- Wireless Internet access
Suite 2 queen non smoking
Two queen beds. Sitting area and small sofa. Complimentary wireless Internet access. Cable/satellite TV. Multi-line phone with voice mail. Refrigerator and microwave. Hair dryer. Iron/ironing board. Complimentary weekday newspaper. Nonsmoking.
All rooms include Accessibility featuresSuite King non smoking
One king bed. Sitting area and small sofa. Complimentary wireless Internet access. Cable/satellite TV. Multi-line phone with voice mail. Refrigerator and microwave. Hair dryer. Iron/ironing board. Complimentary weekday newspaper. Nonsmoking.
All rooms include Accessibility featuresTerms & conditions
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Prices shown exclude taxes and fees unless otherwise stated.
Nearby Activities & Points of Interest
1.0 - 3.0 mi
- Sno Mountain Ski Area - 1.7 miles
- Downtown Scranton - 2.7 miles
- University of Scranton - 2.7 miles
3.0+ mi
- Wilkes-Barre Scranton Intl. Airport (AVP) - 3.5 miles
- Downtown Clarks Summit - 8.6 miles
- Wachovia Arena - 13 miles
- Downtown Wilkes-Barre - 14 miles
- Downtown Lake Harmony - 22 miles
- Pocono Raceway - 23 miles
- Mount Pocono - 24 miles
- Hazelton Municipal Airport (HZL) - 31 miles
Reviews
Filter by:
-
All (25)
- Recommended (23)
- Not recommended (2)
"Good Basic Accomodations"
Reviewed by Mitchm of Ronkonkoma on Sep 23, 2009
This hotel works fine for a business traveler looking for a short stay. Meets the expected level of comfort, cost and convenience for "a room." As other comments noted... the bathroom is absolutely miniscule. You'd have trouble opening or closing the door without having to tuck yourself into a corner next to the toilet. World class tiny. At least it's clean. it is really a "suite" in name only. I guess if you but a small couch in the room you can call yourself a suite. This comes at the expense of the desk which is also "mini." A Hampton Inn room probably has the same total square footage so, to be a suite in that space, you have to shrink everything else. Overall, not bad... hits the mark on the one, major "must have" for an overnight biz hotel... it's at least clean and not worn out. Offers free continental breakfast. I don't mind (and pretty much expect), the commercial, packaged carbs but would it hurt to use real plates, coffee mugs and sliverware? Coffee cups are also tiny, by the way. Fortunately, there is a Dunkin Donuts a 1/2 mile away.
Overall Rating
out of value="5"- 3.0 Hotel Service
- 3.0 Hotel Condition
- 3.0 Room Comfort
- 4.0 Room Cleanliness
"Small room for the money."
Reviewed by Charles of Cole on Aug 2, 2009
The room was very nice, but too small for all the hotel crammed into it. Also, you literally had to almost stand in the bathtub to open the bathroom door if you were inside the bathroom
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 4.0 Room Comfort
- 5.0 Room Cleanliness
"Nice stay"
Reviewed by Patricia of Pocono Summit on Jul 27, 2009
Hotel is very clean and staff is friendly. Good location to Montage Mountain and Scranton.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Jul 20, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 5.0 Room Comfort
- 4.0 Room Cleanliness
Reviewed by a Hotels.com guest on Jul 19, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Adequate"
Reviewed by Eric of Charlotte on Jul 13, 2009
Fairly typical hiway hotel; but a little overpriced for what you get. Room was clean and staff was helpful at least. Average at best.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 3.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
"Great for local events"
Reviewed by Mark of Limerick on Jun 10, 2009
Was in the perfect location for PNC Field. Staff and overall hotel conditions were outstanding. Rooms were better then expected and had everything we needed for a weekend get a way.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Apr 28, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 3.0 Room Comfort
- 4.0 Room Cleanliness
"Great, clean place to stay"
Reviewed by a Hotels.com guest on Apr 20, 2009
This hotel was a great find. Friendly staff, good rates but best of all a beautiful, spacious and clean room!
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"desk staff needs more training"
Reviewed by john of binghamton on Apr 3, 2009
Our hotel stay was disrupted by unruly teenagers walking the halls and partying in a room close by. We called the front desk and reported the goings on three times with no effective results. Finally, at 11pm we packed up our things and left our room. We spoke with the woman at the front desk who was familiar with us by then. She offered no solution and actually said very little. Ironically, the parents of the "basketball team" players were seated in the lobby socializing. We knew this because we saw them and because the young lady identified them as such. This is the second time such an incident as occurred at this hotel. They cater to sports team and nearby ski resort attendees but do not provide for any type of enforcement in the hotel. The remaining guests are left without any recourse during their stay for unruly guest behavior. We packed up our belongings and drove back home. Very sad.
Overall Rating
out of value="5"- 1.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Great for the Price"
Reviewed by a Hotels.com guest on Feb 23, 2009
Exceeded my Expectation, For the price I Paid. I would recomment contacting them directly for booking.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Much better than expected"
Reviewed by a Hotels.com guest on Oct 25, 2008
This hotel was an exceptional value for the price. The restaurant behind the hotel was great and the fact that it was within walking distance was a plus. The free breakfast however was not very good or appealing but fortunately there is a diner style waffle place really close that is inexpensive.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Good room, decent service, dirty pool"
Reviewed by a Hotels.com guest on Aug 28, 2008
The rooms at this hotel were above my expectations given negative reviews I read on the net. (I had no choice in my accommodations when I stayed at the Comfort Suites Scranton.) I like that the restaurant was behind the hotel- Mugs. The food was not too bad there and you could have a beer and easily walk back to the hotel. The pool was just nasty and so was the hot tub. BYOB- Bring Your Own Bleach The free breakfast was not as bad as other hotels provide. Styrofoam plates and bowels, but they had hard-boiled eggs. I think I need to get out more.
Overall Rating
out of value="5"- 3.0 Hotel Service
- 3.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
"Great location!"
Reviewed by a Hotels.com guest on Aug 27, 2008
I really enjoyed my time at Comfort Suites in Scanton...We went to a concert at the Toyota Pavillion and it was a great location to stay! We were back at our hotel in about 10 minutes once we got to our car after the concert. Traffic was bad for everyone else heading home but we were only minutes away. A+++
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
Reviewed by a Hotels.com guest on Aug 20, 2008
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Apr 21, 2008
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
Reviewed by a Hotels.com guest on Mar 26, 2008
This guest did not leave a comment.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
"Great Service"
Reviewed by a Hotels.com guest on Feb 3, 2008
We were very pleased with the hotel shuttle service. They provided us with a taxi to the airport and then coming back from our trip the hotel shuttle picked us up. The gentleman was very nice. He helped us with our bags both at the airport and unloading at the hotel. He carried on a conversation from the airport from the hotel which was very nice.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Jan 30, 2008
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Oct 11, 2007
This guest did not leave a comment.
Overall Rating
out of value="5"- 1.0 Hotel Service
- 1.0 Hotel Condition
- 1.0 Room Comfort
- 1.0 Room Cleanliness
Reviewed by a Hotels.com guest on Oct 3, 2007
This guest did not leave a comment.
Overall Rating
out of value="5"- 3.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 1.0 Room Cleanliness
"Great Amentities"
Reviewed by Cindy of Michigan on Sep 29, 2007
Room is a mini Suite with fridge microwave and eating area.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 5.0 Hotel Condition
- 4.0 Room Comfort
- 5.0 Room Cleanliness
"Needs Housekeeping Improvements"
Reviewed by Janice Bailey of New York, New York on Aug 27, 2007
Left the room at 8AM returned at 12:30PM, beds still not made, rugs not vaccum. Left again after I called and requested housekeeping, came back two hours later, still beds unmade, rug a disater. Called again, left again, this time for an hour, came back beds made, rug dirty, bathroom not clean. Poor Housekeeping service
Overall Rating
out of value="5"- 2.0 Hotel Service
- 2.0 Hotel Condition
- 5.0 Room Comfort
- 1.0 Room Cleanliness
Reviewed by a Hotels.com guest on Jul 21, 2007
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Jun 15, 2007
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews