The service was outstanding, however, on our last night our air-condition unit froze up. The hotel management was willing to move us to a different room, but we opted not to since we checked out the next day. The hotel staff was terrific and very accommodating.Genuine Hotels.com guest review
"Not on the main strip"
Our stay was very nice. The staff was friendly and helpful. We enjoyed the pool area and hot tub. Both were the right temperature for the season. The suite was clean and had everything you could need for a get away. The hotel was off the main strip, but close to attractions and restaurants.Genuine Hotels.com guest review
Great location, nice room for families. having separate rooms for the kids is awesome! located very close to everything!Genuine Hotels.com guest review
"Enjoyed this Marriott"
It was just what we needed.Genuine Expedia guest review
Response by Residence Inn by Marriott Branson We are so glad you enjoyed your stay with us! We hope to see you again soon!
"Nice little spot"
Went for a week and had a great time, indoor pool is nice for the kids, breakfast is decent and overall would stay againGenuine Hotels.com guest review
Response by Residence Inn by Marriott Branson Thank you for the great comments! We appreciate you staying with us and hope to see you back again soon!
"Convenient and quiet"
Nice location, close to just about everything to see, but out of the way of all street noiseGenuine Hotels.com guest review
Response by Residence Inn by Marriott Branson Thak you so much for staying with us! We look forward to having you return!
"Excellent place to stay"
We had a great stay. The staff was friendly and helpful. The rooms were clean and spacious. We loved having a functional kitchen and plenty of room for all of our clothes etc. The pool and hot tub were a great way to end each day. We had a fantastic stay and plan to stay there again in the future.Genuine Hotels.com guest review
Response by Residence Inn by Marriott Branson Thank you so much for your great comments! We are always ready to help whenever we can! We are looking for ward to having you stay with us again!
"Branson Family Getaway!"
Fantastic hotel room that was comfortable for ALL of our family to stay in! It had 2 queen sized beds w/their own bathrooms/TVs, a pull out bed in the living area, a fireplace, a full size kitchen, & pretty area! Would stay here again, because it's so nice, & the breakfast was great too! Very friendly staff as well! The one & only thing I wasn't happy […] with was the mattress on our bed wasn't comfortable for my back. However, I'm willing to forget that to stay again! You get a lot for your money! Read moreGenuine Hotels.com guest review
Response by Residence Inn by Marriott Branson Thank you so much for your great review of our hotel! We are so glad you enjoyed your stay! And I am happy to report that we have just replaced our mattresses in every room in the hotel! So when you return, you will have a brand new new comfortable Serta Sleeper bed for a great night's sleep! We look forward to your return!
"Hotel was in good location"
Hotel was better than a lot Branson hotels we have stayed. It was adequate for our stay and the one bedroom suite makes traveling with kids better. The small kitchen with frig is a big bonus. Breakfast was good. I gave the room comfort a 3 because the beds were hard and the bathroom is tiny.Genuine Expedia guest review
Response by Residence Inn by Marriott Branson Thank you so much for your review of our hotel! I am so glad you enjoyed your stay! I understand your concerns about the bed, and I am happy to report that we have new beds arriving to the hotel next month! So every room will have a brand new bed! Please be sure to come back and see us to check out our new comfortable beds! Thank you again so much for staying with us! We love having you!
"Nice for the price"
Just needed a decent room that would accommodate 4 adults and 2 babies. Was only a one night stay so we didn't want to pay an arm and a leg. It worked for us and what we needed. The hotel is pretty dated though.Genuine Expedia guest review
Response by Residence Inn by Marriott Branson Thank you for your review! We are so glad that we were able to meet your needs for this stay! You will have to come back and stay with us again soon! We are currently looking into updating in the near future! We appreciate your comments!
"Great Location and very good staff"
This was my wife and my second stay at this hotel. The location is great and the staff very friendly and helpful. The breakfast in the morning was always hot and well prepared. The room was clean and comfortable. Only minor concern is the décor and all is becoming dated and could use an updating and face lift. We will stay here again.Genuine Hotels.com guest review
Response by Residence Inn by Marriott Branson We greatly appreciate your comments! We are so glad you enjoyed your stay! We do have a great staff here & we all enjoy taking care of our guests! We are looking forward to having you stay with us again soon! Thank you!
"Close to everything, yet quiet. Great breakfast!"
This property was conveniently located just off the strip in Branson, away from all the hustle and bustle and much quieter than being on the strip. It was also located in the middle of all the action so if you wanted to go to attractions on the east side, you just turned right. If you wanted to go west, just turn left. The rooms were large with a separate […] sitting area along with the kitchenette. The bathroom was also set up well with the sink and large granite countertop located outside the shower / toilet room. The breakfast was excellent including hot scrambled eggs, potatoes, biscuits and gravy, French toast and other items in addition to the cereals, breads, bagels and muffins. In other words, it was not just a continental breakfast; it was a fully loaded breakfast with plentiful choices! Oh, the bed was very comfortable with a pillow-top mattress. Read moreGenuine Hotels.com guest review
Response by Residence Inn by Marriott Branson Thank you so much for your great review of our hotel! We loved having you stay with us, and we look forward to your return!
Excellent. Staff was friendly and helpful. Great breakfast. Easy to access the hotel and near entertainment venues.Genuine Hotels.com guest review
"Centrally located -- restaurants other sights"
The staff was very friendly and helpful. The suites were very comfortable and attractively decorated, the availability of meals in the hotel was a plus. Also, the appliances in the room were operational and the kitchen area included cutlery, coffeemaker, dishes and cups.Genuine Hotels.com guest review
"Needs new mattresses"
Room was clean, very close to attractions. But the bed was ROCK hard, and the mattress on the sleeper sofa was threadbear with springs poking through. Had to request a rollaway bed. Fortunately, they didn't waived the $15 rollaway bed fee. Wouldn't stay there again unless all the beds are replaced. And at the end of the day, isn't sleep why you book […] a room? Read moreGenuine Hotels.com guest review
Response by Residence Inn by Marriott Branson Thank you very much for your comments, we appreciate receiving them so we are able to address all issues. And I am happy to report that we have just replaced every mattress in the hotel with brand new Serta Sleeper mattresses! I hope you will return to check out our new comfortable beds! We look forward to your return!
My family has stayed at this hotel every time we go to Branson. We have stayed at other hotels close to the strip but this one is the best. I would highly recommend this hotel. It has a nice indoor pool, hot tub, clean rooms, great full breakfast, and friendly staff!Genuine Hotels.com guest review
"Great staff, great hotel"
The hallways could use some sprucing up. One cabinet was missing a latch in the kitchen. Other than that the rooom was clean, the staff was lovely and helpful. The breakfast menu changed here and there which was great. The food was well prepared and tasty. The bananas were over-ripe, but it means this hotel does not waste. The location is great. I will […] stay there in the future. Loved it. The price was right, as well! Read moreGenuine Expedia guest review
"Not bad but a little overpriced"
Stayed in a one bedroom suite. Not bad. Could be a little cleaner in some areas (toilet) but not bad otherwise. Heard quite a bit of walking/stomping upstairs at midnight. I suspect thin ceilings as opposed to noisy neighbors. We were placed in the basement so our 2 year old wouldn't "stomp around and make people call down to the front desk and complain." […] Thanks. Overall not bad but probably overpriced in my opinion. Read moreGenuine Expedia guest review
Response by Residence Inn by Marriott Branson Thank you for your response Mark! We always appreciate knowing how our guests stays are, and what we can do to make it even better! I would like to apologize for the noise you experienced while you were here, and for the cleanliness. Usually we pride ourselves on a 100% cleanliness score for our hotel, I am sorry for the oversight. I hope you will stay with us again, and we could offer to put you up on a higher floor, to try to reduce the amount of noise, or you can always feel free to call the front desk with any noise issues, and we will do our best to fix the situation, either by talking with the other guests, or helping you to move to another room if that would be the best option. I sincerely hope we will get the chance to see you again, and get to impress you with our service & amenities, especially with the fact that our suites are about 50% larger than most hotel rooms, and do include a full kitchen, which brings the value up on our rooms significantly! Thank you again for taking the time to post your review. Happy travels!
""Good and Bad""
I think the hotel rooms are in need of an update. The toilet handle needed to be rattled from time to time or it kept running. The shower tub was very slow draining so, by the time you finished showering, you were standing in several inches of water. The free breakfast was good, but there is limited seating. We had to take our breakfast back up to our […] room because there was no place to sit. The pool was down because they were putting in new equipment. I think it was finally up and going the day before we checked out. My son wanted to work out, but the equipment room only had a treadmill and a bike. It is not the best , but far from the worse hotel I have ever stayed at. Read moreGenuine Expedia guest review
"We will be back..."
The room was great! It was very clean and comfortable. It was very close to everything too! We will definitely be back!Genuine Hotels.com guest review
The hotel needs up grading, furniture worn out. Could hear people talking next door 1 night. But Service was excellent and staff was very helpful and nice. Located at a nice hill side with easy access to Hyw 76 close to all attractions.Genuine Hotels.com guest review
Everything was great-would stay there again.Genuine Hotels.com guest review
"Very good location for visiting Branson!"
This hotel appeared to be rather old. Musty smell in room 012 that the staff placed clothes dryer filters in the vents, that helped a little, but the vents needed cleaning and filters replaced. Musty smell never went away. Staff offered to change rooms but we were only going to be there five days and did not want to move all of our clothes, etc. Everyone […] was friendly, courteous, and willing to help with different items, and for this factor alone, I would recommend this hotel to another person(s). Read moreGenuine Expedia guest review
"Relaxing and comfortable"
This hotel was beyond are expectations. In fact Branson was great. It is a friendly place to visit. The people are great in the hotel and also the attractions. Would not hesitate to plan a vacation here and at this hotelGenuine Hotels.com guest review
Went with friend,just to get awy for weekend. Room very comfortable. Just right size,seperate living quaters. Sofa bed ,convient. Only one rest room,have to go through bed room,which I thought was little incovient . Thought wasa little pricey,would use again close to shopping, shows, resturants and most important OUT LET MALL. Don't get me wrong have […] stayed at better,but l still satified,with last minute booking Read moreGenuine Hotels.com guest review
"Great for family"
Excellent breakfast with lots of choices both hot and cold. Very friendly staff.Genuine Expedia guest review
"Will stay again."
This is quite possibly the best hotel we have ever stayed in. If in Branson again, we will definately stay here.Genuine Hotels.com guest review
"Great Place to Stay"
Hotel is well located. Very pretty setting. The staff was great! They went beyond what could be expected. Their driving instructions were great and dining recommendations were right on. The room was nice and very clean and well appointed. Breakfast was good. Evening get together was just OK. No soft drinks, wine or beer. This was a slow time and there […] weren't that many people staying at the hotel. Read moreGenuine Expedia guest review
"Needs significant upgrades to furniture"
POSITIVES: Friendly and knowledgeable staff; excellent breakfast; ease of registration and departure NEGATIVES: Furniture in room very worn; mattress was uncomfortable and old; kitchen floor was not clean; mold in tub and shower area.Genuine Expedia guest review
Great ,will stay there again !Genuine Hotels.com guest review
Very pleasant stay and would stay again at this property.Genuine Expedia guest review
"Beware of extra charges"
The room was not as clean as it should have been . The carpets were dirty and the room had a odor. After returning home we discovered that the hotal had billed us a $250.00 charge. I called and asked about this charge as I didn't know what it was for and was told we were charged a fee because we had smoked in the room, which we DID NOT do. We cooked […] in the room and the room had a cooking oder but not a cigarrette smoke odor. The management said that we were lying and that they had to clean the carpets and the drapes due to compaints. If the room had been cleaned properly the odor from cooking would have been gone. We are currently disputing this fee/charge. I was insulted and will not be staying at Residence Inn again. Read moreGenuine Expedia guest review
"Very Friendly Staff"
GREAT AMAZING STAFF,COULD NOT DO ENOUGH FOR YOUGenuine Hotels.com guest review
"Good location and good for families"
We chose this hotel based off our previous experience at the Marriott time share resort, but much lower in price during the summer months. Overall it was very convenient to the strip and great for our small family of four. It is in need of new furniture, and the pool needs renovating. But the pluses outweigh the minuses.Genuine Hotels.com guest review
"Best stay ever!"
Our stay here was great! On our 3 day stay our room was always clean and ready to go. It was a great central location for all of the shows and activities that we did. The women who prepared the breakfast were amazing, keeping everything replenished and fresh. We enjoyed our stay and would definitely return here.Genuine Expedia guest review
We stayed at this hotel 2 years ago and the experience was great and could not wait to go back. This time the furnishings was very worn and the breakfast was disappointing. On a high note the staff was great.Genuine Expedia guest review
"Weekend at Branson,"
We stay 3 nights there. And had a good time. It was very HOT but it was ok.Genuine Expedia guest review
"Mini vaca with sister"
Every staff member we encountered was friendly and professional.Genuine Hotels.com guest review
"Very Nice Hotel"
Very nice hotel and the people are great!! The hallways could use a sprucing up and the room furniture is starting to show wear, but the room was very comfortable and clean and the hotel is in a very convenient location. Would definitely stay again.Genuine Hotels.com guest review
"Very good week long stay"
Good breakfast, but crowded. Exterior patio could use upgrade. Otherwise fine stay. Good value, I would do it againGenuine Hotels.com guest review
Room was clean, staff was friendly. Kids enjoyed the pool and the evening snacks were a nice touch also.Genuine Hotels.com guest review
Great place to stay! Very friendly staff. Helpful.Genuine Hotels.com guest review
"great hotel for a family"
We had a great experience there. the breakfast buffet was great and the staff was helpful and friendly.Genuine Expedia guest review
"Great hotel for a family - on the Stip"
This is a nice clean hotel - if you like to stay close to all the attractions.Genuine Expedia guest review
"One of the BEST!"
Have stayed in Residence Inns nationwide, and this one did not disappoint. Wireless internet - great, breakfast - great, pool & whirlpool - great, room size - spacious, cleanliness - great, location to Branson attractions - central & convenient, but you'll want to have a vehicle (just because of how the area is widespread), staff - always pleasant even […] down to the daily note from housekeeping. The only thing that would've made it better would be King beds instead of Queen, otherwise they will see us again, and again, and again. Read moreGenuine Hotels.com guest review
Room design of suite needs a redesign. Someone going to the bathroom from the living room must go through the bedroom. Poor design.Genuine Hotels.com guest review
This is our 4th time to stay in this hotel! We love it! Friendly service, great rooms, and great location!Genuine Hotels.com guest review
"Crisp and Clean Throughout"
Long time Marriott business user and for family vacation this Branson location was great.Genuine Hotels.com guest review
The staff was very friendly, we had a one bedroom suite that perfectly met our needs. Breakfast every morning was very good, housekeeping kept us tidy, and in-room temp control and fridge and microwave were great. Definitely would stay here again if I visit Branson again, and definitely would recommend to others.Genuine Hotels.com guest review
We liked the location of the hotel, the staff was very friendly and helpful. The room smelled musty and things looked very worn and dirty, it was not up to the standards of the Residence Inn's that I have stayed at, they are usually clean and well kept. This place needs some attention.Genuine Hotels.com guest review
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