The stay was fine rooms a little warm Thank youGenuine Hotels.com guest review
"Ehh. It worked"
I believed the bed was to be a queen but certainly seemed smaller than our queen beds at home.Genuine Hotels.com guest review
The staff was very friendly and helpful during our stay. Unfortunately the beds in the rooms were incredibly uncomfortable which lead to sleepless nights and brought down the overall mood of the tripGenuine Hotels.com guest review
Response by Residence Inn by Marriott Branson Thank you for your comments regarding your stay at our hotel. I apologize for the beds not being comfortable enough for you during your stay with us, and we did just replace all of our beds in the hotel just over a year ago. I sincerely hope you will try us again on your next visit to Branson. Thank you so much for letting us host you during your stay here in Branson!
Great hotel! Very clean and friendly staff!Genuine Hotels.com guest review
Had at great stay very clean. Friendly staff.Genuine Hotels.com guest review
Response by Residence Inn by Marriott Branson Thank you for the great comments on our hotel! We are so glad you stayed with us, and we look forward to having you with us again soon! Thank you!
"Great stay near attractions"
We were very pleased with our decision to stay at a Residence Inn! Kudos to hotel staff and management for making our stay exceptional!Genuine Expedia guest review
Response by Residence Inn by Marriott Branson Thank you so much for your great comments about your stay with us! We really appreciate you taking the time to let everyone know about us here! Thank you so much for staying with us, we enjoyed having you! We look forward to you staying with us again soon! Genesis O.
"Advertised King Beds, but none on the property"
We were told we were booking a Kng Size bed when we made reservations, but upon arrival we found out there are no King Size beds on the entire property. The queen bed was uncomfortable and we kept hearing the water pipes make noise all nigh long and you will hear everything going on in the hotel above and below you.Genuine Expedia guest review
Response by Residence Inn by Marriott Branson Thank you for letting us know about your concerns with your stay with us. I do apologize for the miscommunication about the bed types, as all of our beds have always been queen beds, we are working with all of our partners to make sure their information is all correct and get that changed. We appreciate you bringing that to our attention. We are also looking into the other concerns you had on your stay. I sincerely hope you wil try us again next time you are in Branson. Thank you again for taking the time to let us know, and we hope to see you again soon in Branson! Genesis O.
"Excellent choice for families with newborns"
This hotel was clean, conveniently located and had a very friendly staff. The complimentary breakfast was very tasty and had a wide variety of options each morning. Having a separate 'living area' was very convenient with a one year old who sleeps in a crib and essentially had her own closed off space when sleeping, which allowed us to watch TV and […] make plans for the next day without disturbing her. Read moreGenuine Hotels.com guest review
Response by Residence Inn by Marriott Branson Thank you so much for taking the time to let everyone know about your stay with us! We enjoyed having you here, and we hope you will be able to return again soon! Thank you again for the great review!
"Nice hotel, friendly manger"
Really good for the price and not too far from all the shows. The manager was really helpful in suggesting the various shows that we might like.Genuine Expedia guest review
Response by Residence Inn by Marriott Branson Thank you so much for your review of our hotel! We are so glad you enjoyed your stay, and we hope to see you return again soon! Thank you!
The service was outstanding, however, on our last night our air-condition unit froze up. The hotel management was willing to move us to a different room, but we opted not to since we checked out the next day. The hotel staff was terrific and very accommodating.Genuine Hotels.com guest review
I really enjoyed the stay, the staff was very friendly and rooms very clean. I recommend this hotel to everyone that likes cleanliness.Genuine Expedia guest review
Response by Residence Inn by Marriott Branson We are so glad you enjoyed your stay with us, we loved having you! Thank you for taking the time to let everyone know that you recommend us! We appreciate it!
Hotel was great. Clean convenient to everything. Would stay again. Not enough stations on the tv. Nothing to watch when in room.Genuine Expedia guest review
Response by Residence Inn by Marriott Branson Thank you so much for reviewing our hotel! We are so glad you enjoyed your stay with us! I am sorry that you were not satisfied with our station selection, we will look into what our options are for additional channels. Thank you for letting us know about your concerns! We hope to have you stay with us again soon!
"Not on the main strip"
Our stay was very nice. The staff was friendly and helpful. We enjoyed the pool area and hot tub. Both were the right temperature for the season. The suite was clean and had everything you could need for a get away. The hotel was off the main strip, but close to attractions and restaurants.Genuine Hotels.com guest review
Great location, nice room for families. having separate rooms for the kids is awesome! located very close to everything!Genuine Hotels.com guest review
"Enjoyed this Marriott"
It was just what we needed.Genuine Expedia guest review
Response by Residence Inn by Marriott Branson We are so glad you enjoyed your stay with us! We hope to see you again soon!
"Nice little spot"
Went for a week and had a great time, indoor pool is nice for the kids, breakfast is decent and overall would stay againGenuine Hotels.com guest review
Response by Residence Inn by Marriott Branson Thank you for the great comments! We appreciate you staying with us and hope to see you back again soon!
"Convenient and quiet"
Nice location, close to just about everything to see, but out of the way of all street noiseGenuine Hotels.com guest review
Response by Residence Inn by Marriott Branson Thak you so much for staying with us! We look forward to having you return!
"Excellent place to stay"
We had a great stay. The staff was friendly and helpful. The rooms were clean and spacious. We loved having a functional kitchen and plenty of room for all of our clothes etc. The pool and hot tub were a great way to end each day. We had a fantastic stay and plan to stay there again in the future.Genuine Hotels.com guest review
Response by Residence Inn by Marriott Branson Thank you so much for your great comments! We are always ready to help whenever we can! We are looking for ward to having you stay with us again!
"Branson Family Getaway!"
Fantastic hotel room that was comfortable for ALL of our family to stay in! It had 2 queen sized beds w/their own bathrooms/TVs, a pull out bed in the living area, a fireplace, a full size kitchen, & pretty area! Would stay here again, because it's so nice, & the breakfast was great too! Very friendly staff as well! The one & only thing I wasn't happy […] with was the mattress on our bed wasn't comfortable for my back. However, I'm willing to forget that to stay again! You get a lot for your money! Read moreGenuine Hotels.com guest review
Response by Residence Inn by Marriott Branson Thank you so much for your great review of our hotel! We are so glad you enjoyed your stay! And I am happy to report that we have just replaced our mattresses in every room in the hotel! So when you return, you will have a brand new new comfortable Serta Sleeper bed for a great night's sleep! We look forward to your return!
"Hotel was in good location"
Hotel was better than a lot Branson hotels we have stayed. It was adequate for our stay and the one bedroom suite makes traveling with kids better. The small kitchen with frig is a big bonus. Breakfast was good. I gave the room comfort a 3 because the beds were hard and the bathroom is tiny.Genuine Expedia guest review
Response by Residence Inn by Marriott Branson Thank you so much for your review of our hotel! I am so glad you enjoyed your stay! I understand your concerns about the bed, and I am happy to report that we have new beds arriving to the hotel next month! So every room will have a brand new bed! Please be sure to come back and see us to check out our new comfortable beds! Thank you again so much for staying with us! We love having you!
"Nice for the price"
Just needed a decent room that would accommodate 4 adults and 2 babies. Was only a one night stay so we didn't want to pay an arm and a leg. It worked for us and what we needed. The hotel is pretty dated though.Genuine Expedia guest review
Response by Residence Inn by Marriott Branson Thank you for your review! We are so glad that we were able to meet your needs for this stay! You will have to come back and stay with us again soon! We are currently looking into updating in the near future! We appreciate your comments!
"Great Location and very good staff"
This was my wife and my second stay at this hotel. The location is great and the staff very friendly and helpful. The breakfast in the morning was always hot and well prepared. The room was clean and comfortable. Only minor concern is the décor and all is becoming dated and could use an updating and face lift. We will stay here again.Genuine Hotels.com guest review
Response by Residence Inn by Marriott Branson We greatly appreciate your comments! We are so glad you enjoyed your stay! We do have a great staff here & we all enjoy taking care of our guests! We are looking forward to having you stay with us again soon! Thank you!
"Close to everything, yet quiet. Great breakfast!"
This property was conveniently located just off the strip in Branson, away from all the hustle and bustle and much quieter than being on the strip. It was also located in the middle of all the action so if you wanted to go to attractions on the east side, you just turned right. If you wanted to go west, just turn left. The rooms were large with a separate […] sitting area along with the kitchenette. The bathroom was also set up well with the sink and large granite countertop located outside the shower / toilet room. The breakfast was excellent including hot scrambled eggs, potatoes, biscuits and gravy, French toast and other items in addition to the cereals, breads, bagels and muffins. In other words, it was not just a continental breakfast; it was a fully loaded breakfast with plentiful choices! Oh, the bed was very comfortable with a pillow-top mattress. Read moreGenuine Hotels.com guest review
Response by Residence Inn by Marriott Branson Thank you so much for your great review of our hotel! We loved having you stay with us, and we look forward to your return!
Excellent. Staff was friendly and helpful. Great breakfast. Easy to access the hotel and near entertainment venues.Genuine Hotels.com guest review
"Centrally located -- restaurants other sights"
The staff was very friendly and helpful. The suites were very comfortable and attractively decorated, the availability of meals in the hotel was a plus. Also, the appliances in the room were operational and the kitchen area included cutlery, coffeemaker, dishes and cups.Genuine Hotels.com guest review
"Needs new mattresses"
Room was clean, very close to attractions. But the bed was ROCK hard, and the mattress on the sleeper sofa was threadbear with springs poking through. Had to request a rollaway bed. Fortunately, they didn't waived the $15 rollaway bed fee. Wouldn't stay there again unless all the beds are replaced. And at the end of the day, isn't sleep why you book […] a room? Read moreGenuine Hotels.com guest review
Response by Residence Inn by Marriott Branson Thank you very much for your comments, we appreciate receiving them so we are able to address all issues. And I am happy to report that we have just replaced every mattress in the hotel with brand new Serta Sleeper mattresses! I hope you will return to check out our new comfortable beds! We look forward to your return!
My family has stayed at this hotel every time we go to Branson. We have stayed at other hotels close to the strip but this one is the best. I would highly recommend this hotel. It has a nice indoor pool, hot tub, clean rooms, great full breakfast, and friendly staff!Genuine Hotels.com guest review
"Great staff, great hotel"
The hallways could use some sprucing up. One cabinet was missing a latch in the kitchen. Other than that the rooom was clean, the staff was lovely and helpful. The breakfast menu changed here and there which was great. The food was well prepared and tasty. The bananas were over-ripe, but it means this hotel does not waste. The location is great. I will […] stay there in the future. Loved it. The price was right, as well! Read moreGenuine Expedia guest review
"Not bad but a little overpriced"
Stayed in a one bedroom suite. Not bad. Could be a little cleaner in some areas (toilet) but not bad otherwise. Heard quite a bit of walking/stomping upstairs at midnight. I suspect thin ceilings as opposed to noisy neighbors. We were placed in the basement so our 2 year old wouldn't "stomp around and make people call down to the front desk and complain." […] Thanks. Overall not bad but probably overpriced in my opinion. Read moreGenuine Expedia guest review
Response by Residence Inn by Marriott Branson Thank you for your response Mark! We always appreciate knowing how our guests stays are, and what we can do to make it even better! I would like to apologize for the noise you experienced while you were here, and for the cleanliness. Usually we pride ourselves on a 100% cleanliness score for our hotel, I am sorry for the oversight. I hope you will stay with us again, and we could offer to put you up on a higher floor, to try to reduce the amount of noise, or you can always feel free to call the front desk with any noise issues, and we will do our best to fix the situation, either by talking with the other guests, or helping you to move to another room if that would be the best option. I sincerely hope we will get the chance to see you again, and get to impress you with our service & amenities, especially with the fact that our suites are about 50% larger than most hotel rooms, and do include a full kitchen, which brings the value up on our rooms significantly! Thank you again for taking the time to post your review. Happy travels!
""Good and Bad""
I think the hotel rooms are in need of an update. The toilet handle needed to be rattled from time to time or it kept running. The shower tub was very slow draining so, by the time you finished showering, you were standing in several inches of water. The free breakfast was good, but there is limited seating. We had to take our breakfast back up to our […] room because there was no place to sit. The pool was down because they were putting in new equipment. I think it was finally up and going the day before we checked out. My son wanted to work out, but the equipment room only had a treadmill and a bike. It is not the best , but far from the worse hotel I have ever stayed at. Read moreGenuine Expedia guest review
"We will be back..."
The room was great! It was very clean and comfortable. It was very close to everything too! We will definitely be back!Genuine Hotels.com guest review
The hotel needs up grading, furniture worn out. Could hear people talking next door 1 night. But Service was excellent and staff was very helpful and nice. Located at a nice hill side with easy access to Hyw 76 close to all attractions.Genuine Hotels.com guest review
Everything was great-would stay there again.Genuine Hotels.com guest review
"Very good location for visiting Branson!"
This hotel appeared to be rather old. Musty smell in room 012 that the staff placed clothes dryer filters in the vents, that helped a little, but the vents needed cleaning and filters replaced. Musty smell never went away. Staff offered to change rooms but we were only going to be there five days and did not want to move all of our clothes, etc. Everyone […] was friendly, courteous, and willing to help with different items, and for this factor alone, I would recommend this hotel to another person(s). Read moreGenuine Expedia guest review
"Relaxing and comfortable"
This hotel was beyond are expectations. In fact Branson was great. It is a friendly place to visit. The people are great in the hotel and also the attractions. Would not hesitate to plan a vacation here and at this hotelGenuine Hotels.com guest review
Went with friend,just to get awy for weekend. Room very comfortable. Just right size,seperate living quaters. Sofa bed ,convient. Only one rest room,have to go through bed room,which I thought was little incovient . Thought wasa little pricey,would use again close to shopping, shows, resturants and most important OUT LET MALL. Don't get me wrong have […] stayed at better,but l still satified,with last minute booking Read moreGenuine Hotels.com guest review
"Great for family"
Excellent breakfast with lots of choices both hot and cold. Very friendly staff.Genuine Expedia guest review
"Will stay again."
This is quite possibly the best hotel we have ever stayed in. If in Branson again, we will definately stay here.Genuine Hotels.com guest review
"Great Place to Stay"
Hotel is well located. Very pretty setting. The staff was great! They went beyond what could be expected. Their driving instructions were great and dining recommendations were right on. The room was nice and very clean and well appointed. Breakfast was good. Evening get together was just OK. No soft drinks, wine or beer. This was a slow time and there […] weren't that many people staying at the hotel. Read moreGenuine Expedia guest review
"Needs significant upgrades to furniture"
POSITIVES: Friendly and knowledgeable staff; excellent breakfast; ease of registration and departure NEGATIVES: Furniture in room very worn; mattress was uncomfortable and old; kitchen floor was not clean; mold in tub and shower area.Genuine Expedia guest review
Great ,will stay there again !Genuine Hotels.com guest review
Very pleasant stay and would stay again at this property.Genuine Expedia guest review
"Beware of extra charges"
The room was not as clean as it should have been . The carpets were dirty and the room had a odor. After returning home we discovered that the hotal had billed us a $250.00 charge. I called and asked about this charge as I didn't know what it was for and was told we were charged a fee because we had smoked in the room, which we DID NOT do. We cooked […] in the room and the room had a cooking oder but not a cigarrette smoke odor. The management said that we were lying and that they had to clean the carpets and the drapes due to compaints. If the room had been cleaned properly the odor from cooking would have been gone. We are currently disputing this fee/charge. I was insulted and will not be staying at Residence Inn again. Read moreGenuine Expedia guest review
"Very Friendly Staff"
GREAT AMAZING STAFF,COULD NOT DO ENOUGH FOR YOUGenuine Hotels.com guest review
"Good location and good for families"
We chose this hotel based off our previous experience at the Marriott time share resort, but much lower in price during the summer months. Overall it was very convenient to the strip and great for our small family of four. It is in need of new furniture, and the pool needs renovating. But the pluses outweigh the minuses.Genuine Hotels.com guest review
"Best stay ever!"
Our stay here was great! On our 3 day stay our room was always clean and ready to go. It was a great central location for all of the shows and activities that we did. The women who prepared the breakfast were amazing, keeping everything replenished and fresh. We enjoyed our stay and would definitely return here.Genuine Expedia guest review
We stayed at this hotel 2 years ago and the experience was great and could not wait to go back. This time the furnishings was very worn and the breakfast was disappointing. On a high note the staff was great.Genuine Expedia guest review
"Weekend at Branson,"
We stay 3 nights there. And had a good time. It was very HOT but it was ok.Genuine Expedia guest review
"Mini vaca with sister"
Every staff member we encountered was friendly and professional.Genuine Hotels.com guest review
"Very Nice Hotel"
Very nice hotel and the people are great!! The hallways could use a sprucing up and the room furniture is starting to show wear, but the room was very comfortable and clean and the hotel is in a very convenient location. Would definitely stay again.Genuine Hotels.com guest review
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