Loved my stay on the Queen Mary. A truly unique experience. Check-in went very smoothly, but other staff were OK but not quite as helpful. The negative was that the hours for tours were limited and did not fit well with our schedule.Genuine Hotels.com guest review
"Relaxing and welcoming"
We hired a car from LAX and drove to Long Beach for a 2 night stay on the Queen Mary. It was relaxing and welcoming after a hectic day at Universal Studios. The on board Promenade café satisfied our preference for a light meal and the Observation Bar was awesome with its Art Deco interior and talented barman who prepared some delicious cocktails. Our […] room was clean, bright and airy and the bed comfortable. The staff were courteous and accommodating. It was a wonderful opportunity to experience life aboard a cruise liner of the past. If I holiday in the U.S. in the future, I would definitely return to the Queen Mary. Read moreGenuine Hotels.com guest review
"Close to Carnival cruise port and free shuttle bus"
Overall it was a wonderful stay, but they need to have a hot water kettle in the rooms.Genuine Hotels.com guest review
It is an unique experience to sleep on board of the Queen Mary. Guests are also able to tour the ship and having breakfast at their restaurant has an awesome view.Genuine Hotels.com guest review
We got three room s all my family including me enjoy the place for two nights thank you very much.Genuine Hotels.com guest review
"Blast from the Past"
So much history to absorb, the rooms are a bit small but more than adequate. The restaurant was amazing and the people watching well above average!Genuine Hotels.com guest review
Enjoyed our stay and tour. Very friendly staff and the food was excellantGenuine Hotels.com guest review
My 2nd stay, very enjoyable.Genuine Hotels.com guest review
"Romantic Night Getaway"
I brought my girlfriend here for her bday weekend and we both absolutely loved it. Although we wish we had more time. The Queen Mary is huge. The drinks and food were a bit pricey but definitely worth it due to the views. Definitely coming again.Genuine Hotels.com guest review
"Serious bedding issues!!"
Great to be on the Queen Mary, but what on earth is the story with the room situation?! There was no fitted sheet on the bed; just another flat sheet that moved off of the mattress all night. Our pillows were smooshed flat on one half with the other half in a horrible lumpy ball, and it was impossible to fluff them or do anything with them. The room […] next door had an option to connect to our room via a mutual door. It was a pocket door. We could hear every whisper between us as though we were all in the same room. It was horribly uncomfortable for our Wedding Night, especially. Read moreGenuine Hotels.com guest review
"LOVE THIS PLACE"
Have stayed here before and wanted to do it again. However, they have several "Hidden" charges that really should just be included such as "Resort Fee" and "Parking Fee".Genuine Hotels.com guest review
"Step back in time"
When you stay on the Queen Mary, you will be transported back in time. It was awesome. I cannot say enough good things about this hotel and its history. If you stay here, definitely do the Paranormal Investigation tour. It is amazing!Genuine Hotels.com guest review
"Best night ever."
Such a wonderful time. We will re visit again and again.Genuine Expedia guest review
hotel was good. Had a wedding at the Queen Mary was terrible.Genuine Hotels.com guest review
It was freezing cold inside the room. I could hear next door talking. Very old, need to be upgraded. The bed is very small. Smaller than a full size. The air conditionEr is so noisy so I have to turn it off during sleep.Genuine Expedia guest review
"Close to downtown Long Beach"
We had a nice evening at the Queen Mary for our Anniversary. It was a nice experience walking around the ship deck. The only issue was that because the doors to the rooms are close to each other it sounded like someone was getting ready to barge in our room when the neighbor was opening their door.Genuine Hotels.com guest review
"A trip back in time! Fabulous ."
An amazing historical experience. Don't expect a modern, five star hotel and you will love it. Original fixtures in the stateroom cabins (splurge on an exterior view room with a harbor view as the portholes open to the sea breeze) and staying there gives you included access to all the ships faculties and a free self guided audio tour, with discounts […] on tour prices. Every movie star in Hollywood was a visitor on this ship in the 1930s. The best part for me was being able to explore the ship late at night with no tours or tourists around, since you are staying there. Magical and romantic to walk the outside decks at night. And they say parts of the ship are haunted. Read moreGenuine Hotels.com guest review
They forget to tell you of the hidden fees of 15 per day on top of the room fee which is bs. Over ratedGenuine Hotels.com guest review
"Unique Location, Thin Walls"
It was very interesting to stay at the Queen Mary as it's so historical. However, the walls are so thin that you can hear everything! You hear all the doors closing, TVs playing, people talking, etc. It was difficult to sleep with it being so loud. Plus our room was really hot even with the windows open and the air vents with cool air. The room itself […] wasn't the cleanest. There was a lot of dust and with the heat it made the room really stuffy. Definitely a unique experience, but I probably wouldn't stay there again. Read moreGenuine Hotels.com guest review
Different experience staying inside a cruise. Rooms are decent. Bath tub doesn't have enough standing room for a tall person (around 6 feet or above). Hotel personnel are friendly.Genuine Hotels.com guest review
Beautiful Historical Setting. I wish we could have made time for the tour. Cozy and comfortable overall. The ship is magnificant!Genuine Hotels.com guest review
"Nice place to stay. Night life is beautiful."
Here is a quick positive and negative review. Beautiful at night. Clean rooms. Strong clean shower. Good parking. No surrounding annoying neighbors or noise. Great self tour at night. Romantic. Great bar and restaurant and gift shops. Now a quick negative review. A little pricy for the overall package. I have a good rating based of how good the hotel […] is. But if the rating was about pricing it wouldn't have been too nice. My whole stay there all I kept seeing was prices, charges, fees, etc. Charge for resort fee. Security deposit for possible damage. Charge for upgrade. Charge for parking. Charge for breakfast. Charge for dinner. And when I walked into my room I saw a bottle of water and thought cool complimentary water! :) NOPE! Big the that had a price for consumption on it..... By the end of the day I was afraid to turn on the tv. Shower. Or anything risking I get charged for anything. Even the wifi I says it's included BUT when I tried to use the wifi a screen pops up saying I would get charged $9 and something cents? Long story short. Great hotel from top to bottom, just need to work on pricing ur stay, maybe INCLUDE ALL prices as 1 charge to not get any surprises during ur stay? Read moreGenuine Hotels.com guest review
The ship was a great place to visit and explore, but the condition of the hotel was mediocre. I was expecting it to be a bit more elegant and in better condition than it actually was. We even experienced a bit of paranormal activity. During the middle of the night the light turned on. I turned off the light and about 20 min later the light was turned […] on again. I was more in awe than scared, because I got to experience some paranormal activity and see for myself that the ship really is haunted. We stayed on the M deck in the 200 rooms, but I am sure you may experience something weird regardless of what room you stay in. Read moreGenuine Hotels.com guest review
This is not norma hotel so don't expect sound proof walls etc..But the staff was awesome..Ate at SiR Winston's a 5 star dining experience and great...Everything was spot one.Genuine Expedia guest review
loved my stay here! think it is a great experience for everyone....Genuine Hotels.com guest review
Didn't let us check in until 4pm waited at the bar and it was packed got some drinks kinda expensive but paying for the view too. Over all good night on the ship walls a little thin could hear our shipmates.Genuine Hotels.com guest review
"Uninformed (lying?) staff; decrepit accommodations"
What a disappointment. We were looking forward to our friend's party on the Queen Mary and a romantic overnight stay. When we arrived, the parking lot attendant insisted on cash and had us park far away. He did not mention valet parking (the same price and right next to the ship.) Check-in was disorganzied and only two people helped a line of guests […] extending out the door. When we got our turn, we were told they would give us a credit because no towels were ready. Booking online we had not been able to select inside/outside cabin. Check-in told us our king room would be inside so we asked to switch. The clerk banged away on an antiquated computer system and offered us an outside room with two queens. Disappointed, I asked if the room was quiet. The clerk said it was an old ship with poor insulation so there might be a little sound from adjacent rooms, but nothing out of the ordinary. We took the room. It was dingy with shabby furnishings and almost no lighting. Our party was lovely. However, when we returned to the room, we could hear the booming band from a large party organized through the hotel right above us. The band stopped at 1:00 and we finally got some sleep. The next morning, we complained about the noise and the fact that the check-in clerk had lied to us. (Many other people were at the front desk complaining about various other things.) Since we had pre-paid for the room, the clerk claimed that there was nothing she could do. Read moreGenuine Hotels.com guest review
The majority of the staff was nice but there were quite a few who were RUDE # 1 We reserved 2 rooms both Deluxe KING beds for the weekend when we got there we were told our reservation was for 2 twin deluxe rooms and even though I had proof of reservation they told us they were sorry the hotel was booked and no deluxe king rooms were available but they […] could upgrade us to a 2 queen deluxe room for an additional $40.00 a night per room per night and if I didn't pay the upgrade I was pretty much stuck in a twin (deluxe) room. #2 We asked a few staff members where the Sir Winston resturant was and they told us no one said it is a dress code resturant. We walked into the place and saw a sign that said " Proper Attire Required " as we had been strolling the ship we were dressed in Shorts and tank tops and when we jokingly said I guess were not in the proper attire the man looked us up and down with a very rude face and said No you are not may I suggest the cafe .... # 3 The lady who works in the Dragon Store on the promende deck was very rude to us and as we were looking around in her store she said are you gonna look or you gonna buy ... we said well neither now and walked out # 4 The only people who were VERY nice at all times were the Valet Staff & Bellhops & Housekeeping if we ever go there again I will stay in a hotel somewher near there never again will I stay on the Queen Mary Read moreGenuine Expedia guest review
"great place for a romantic and beautiful wedding!"
First visit to Long Beach. Came to attend a friend's wedding. My budget and time were limited, but I still wanted to experience a stay on this magnificent historic ship. Loved the room with its new king mattress, immaculate bedding, deep and luxurious bathtub, views out the 2 working porthole windows, and all the small original features--lighting, closets, […] furnishings and decor. Read moreGenuine Expedia guest review
We were assigned a room that's all the way at the back of the ship, and we had to walk a seemingly endless dimly lit hallway and up one floor to get to the room, and we didn't see a single passenger or hotel employee anywhere along the way. As a matter of fact, we didn't see anyone else other than the front desk receptionist during the entire stay. […] If you're looking for privacy and a bit of spookiness, this is the place. Read moreGenuine Hotels.com guest review
"Great place to stay - a unique lodging experience"
Loved being on this historic ship. Stateroom was great and the beds were super comfortable.Genuine Hotels.com guest review
"A step back in time"
Wow! A very nice place from the time you see her till you see the interior. It was like stepping back in time, but with all the modern amenities. Wonderful place to stay! we will be back for sure!Genuine Hotels.com guest review
"Great weekend with my daughter"
My 15 year old daughter and I love to ghost hunt. We stayed on the Queen Mary for two nights and did a ghost tour. We both had a blast. The room was very comfortable. The shower is not very large. If you are a very tall guy it won't be the best shower.Genuine Hotels.com guest review
"A trip for my daughters 13 bday from Atlanta to Ca"
We had a GREAT stay on the Queen Mary traveling from Atlanta with only myself and my daughter I felt very very safe in the ship and loved the character of the boat . The staff was so very friendly and the good was always wonderful !! Long beach was a clean and safe town to stay in with great free red bus transportation . We had the most wonderful trip […] with Expedia and felt we got way more than what the cost was . Cannot wait to book another adventure soon !! Read moreGenuine Expedia guest review
The ship does not have enough entertainment nor are the rooms worth what we paid. And why on earth is there a $17/day fee to self park? With all of the fees, we ended up paying $220/night for a room with one bed that does not even include so much as a coffee maker. Not worth the money spent. I love the history behind the Queen Mary but will not be staying […] there again. Read moreGenuine Hotels.com guest review
My daughter and I had an excellent on The Queen Mary. We would stay again in a heartbeat. The late night ghost tour was a ton of fun!Genuine Hotels.com guest review
"Like No Other Hotel I've Every Stayed At"
The Queen Mary was definitely a different experience - like something out of a 1920's movie, it had all of the sophisticated old-world charm that one would expect from staying on an old cruise ship. It was truly a night to remember.Genuine Hotels.com guest review
"Elegant hotel, a step back in time"
The twin bed deluxe worked quite well for two people. Some of the furniture was vintage with some modern alterations which gave the place a lot of charm. Major problem is noise from adjoining cabins something which probably was not obvious when the Queen Mary was afloat and the engines were running. Now, however; it is helpful if people in adjoining […] cabins use inside voices and turn the television off before they fall asleep. We searched for the Tea Room repeatedly and could not find it and only later learned the place is closed after 4pm. The audio tour of the ship is fascinating as is the one hour Ghost Tour. There are three Ghost Tours and as we took only one we cannot speak to the others; however, the one hour tour was fascinating and brought us to many areas of the ship. Read moreGenuine Expedia guest review
Great customer service since the moment we stepped foot on that ship. Our room smelled really nice, very clean, and welcoming with a great view of the ocean. My boyfriend & I took the Ghost and Legends tour with a great tour guide. Pretty spooky! I would definitely stay there again!!Genuine Hotels.com guest review
Response by The Queen Mary Thank you so much for the feedback and for the five stars. Five Stars makes Queen Mary happy! We are so glad that you and your boyfriend had such a great stay. We are known as the ship of romance for a reason. :) We cannot wait to host you again soon! -Queen Mary Management
"Loved it. Would go again!"
The staff was very courteous even as things got really busy. The room was precious and antique feeling. The food was awesome. We ate twice on the ship.Genuine Expedia guest review
Response by The Queen Mary Bob - Thank you so much for the feedback and we are so glad you had such a wonderful experience aboard the World Famous Queen Mary. We are happy you had a good chew - with a great view. Dining aboard the Queen Mary, where the Pacific Ocean isn't just a view, but a source of inspiration. Hope to host you again soon! -Queen Mary Commodore
It was a lot of fun to stay on the ship. The room was nice. The bathroom was small, but then it is a ship! The food in the dining room was mediocre. The museum about Diana was fantastic and I didn't have enough time to go through it all.Genuine Hotels.com guest review
Response by The Queen Mary Thanks for the feedback and we are thrilled you had such a nice visit to the World Famous Queen Mary. The Diana exhibit is spectacular. Can't wait to host you again soon! -Queen Mary Management
"Awesome and very historical"
We had an awesome time at the Queen Mary. The staff was very helpful and friendly, and took pictures with my son. The room was an inside room and was very clean and not run down like a lot of reviews about it. Very quite and the only noise was a constant humming noise from the ship. Never heard anyone talking through the thin walls, but perhaps we didn't […] have anyone next to us. Went to Starbucks in the morning and got a cup coffee for only 1.85, water from the vending machine was only 2.00 vs. 3.50 in the room. We took the ghost/legends tour and it was well worth it!! Very spooky, my 10yr got a kick out of it. The audio tour was incredible with a lot of info about the ship, engine room is must!! The Promenade Café had great food(Queen Burger, clam chowder, patty melt). Kids burger a little overcooked. The waiter was very nice and told us a lot about the area. Only wish we would have had the breakfast buffet. We even saw some dolphins swimming in the bay in the morning. A lot of famous movie stars and dignitaries stayed on the ship, which I didn't know, along with all the world war II history. We will for sure come back, and take more tours. Very satisfied with our trip and stay. Also, the ship wasn't very crowded when we walked around the ship, which was a Tue/ Wed during the week. Read moreGenuine Hotels.com guest review
"Feels like a cruise on land!"
Staying at the Queen Mary was enjoying a little bit of history. It was like being on a cruise without the seasickness! The rooms and bathroom are quite small but we just used them for sleeping and showers and the walls are quite thin. But think of your stay as an adventure and enjoy all the amenities the ship has to offer. So enjoyable to sit on the […] deck and enjoy morning coffee or wine at dusk. The tea room was fantastic and so much fun! Live music in the bar at night was great. Had a great stay!! Read moreGenuine Hotels.com guest review
very lenghty check-in.........leaking toilet.....mildew in the bathroomGenuine Hotels.com guest review
"Aboard the Queen Mary"
Staff was very accommodating and friendly. Room was upgraded to exterior view for $20 - room was huge and full of original charm and decor. A must see and stay. Great value for price $100 on Sunday Night plus upgrade. Wished had more time to enjoy the views and sites aboard.Genuine Expedia guest review
I love this hotel!!! The rich history of the ship is so incredible! Loved staying here! It was very comfortable. Can't wait to stay there again!!Genuine Hotels.com guest review
We live in the LA area and never toured the Queen Mary. We decided to spend the night for our anniversary. Enjoyed the tours and good food on board.Genuine Hotels.com guest review
"Great place to stay"
As long as one understand, that this ship was built in the 1930s. So if you can get by the weird little bathroom, the rooms are great. Beautiful burl wood everywhere. Get there early to upgrade your room ($20) to the starboard side, it's views Long Beach Harbor. The port side view is a shipping yard with cranes. Price for room is starting point. They […] charge for everything. No free Wi-Fi. Facilities fee if you want to use the gym. But overall a great experience. Highly recommended. Read moreGenuine Hotels.com guest review
My a/c was not functioning properly. So I went to the check-in desk, the gentleman was very helpful and courteous. Problem solved. My stay was very comfortable. EXCELLENT customer service. 08/13/14Genuine Hotels.com guest review
It was worth the unique experience and we recommend you give it a try.Genuine Hotels.com guest review
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