"Simple, but nice"
Hotel is nice and good value. Got charged a mandatory "amenities fee" on check in for a breakfast, gym discount and internet I didn't need/use, but location was great and we were overall very satisfied. Very professional staff. Clean.Genuine Hotels.com guest review
"a very good option"
I usually go to Winterhaven hotel. it is a very goog option, near everything in south beach. The staff is great!!! all the rooms are remodeled, and the hotel is under remodeling, perhaps a bit noisy and crowded. The location is excellent, the valet parking costs 25 and it is a very good option and the breakfast is not luxurius but it is pleasant to […] have it in front of the park and the ocean. Read moreGenuine Expedia guest review
"Ideal hotel for smart traveler!"
The staff was very friendly and helpful. The room was small but adequate for those who travel to see the sights rather than the hotel. They were doing some renovations but were very considerate of the guests there. The continental breakfast was nice. The location right on Ocean Drive was so convenient to the beach, the nightlife and the rest of the […] beautiful Art Deco area. Everything was clean, neat, bright and airy. The porch was delightful for catching the breezes off the beach and people watching. Generally this hotel gave me a warm feeling reminiscent of days long gone. Read moreGenuine Expedia guest review
pros: -The staff was very friendly and helpful. -The location is perfect, right across from the beach - Breakfast was good. cons: -The valet situation is a bit awkward, and you have to pay to valet your car ($28 if I recall correctly). It takes about 20-30 mins to retrieve your car (I guess they park it really far away) -As of April 5th 2012 it was […] still undergoing renovations, so it was noisy downstairs and you had to walk around a bunch of workers. The renovation looks promising though. -The room was tiny. I got the cheapest room they had and had a view of the next building over which was about 10 feet away, and I was right next to the elevator. Had I known this I would've spent the extra $20 or so to get the upgraded room. Read moreGenuine Expedia guest review
The Winter Haven has beautiful rooms for the comparable South Beach price. The staff is very friendly. Im sure that once the construction is complete the main room will be awesome.Genuine Hotels.com guest review
The staff is very helpful and friendly, we really enjoyed staying with them. There were construction going on in the first floor which was a bit inconvenient but not a real problem. the valet parking would take a long time to get the car, but they tell you in advance, so you can plan for it. if you are going to be constantly needing your car, park […] elsewhere. In general very pleasing experience. Read moreGenuine Expedia guest review
Hotel room was small but great. Beds are so comfortable! While we were staying there the hotel was going through a renovation. But I recommend this hotel if you are looking for a place to sleep. It's in a noisy part of Miami do don't expect peace and quiet... The whole area is a party.Genuine Expedia guest review
hated all the renovations going on really was anoyingGenuine Expedia guest review
"Winterhaven-spring break 2011"
Staff was friendly and helpful (even offered an upgrade when I asked for an early check in time); hotel was under remodeling (no construction noise at all during my stay tho); location- awesome! Across the street from beach and convenient to everything else; stayed a weekend during spring break but room was very quiet (was never disturbed by noise/parties); […] room-on the small side but the cleanliness and comfort more then made up for it (beds were the most comfortable I've ever slept in) Read moreGenuine Hotels.com guest review
"Good but with some issues"
Having stayed at the hotel before I would have to say it has slipped a little in some respects. We had no hair dryer, no towels one morning, and no clock in the room. The room was recently renovated but the work was not consistently to the highest quality. The sink's hot and cold water were reversed, the faucet was not even tightened on the sink, and […] the glass shower door did not fit well. There are lots of renovation people around working, and several construction managers that appear to sit around all day chatting on the cell phone and drinking coffee, indifferent and sometimes rude to the guests. These were the bad things. The good things are that the hotel is perfectly located, the hotel staff is simply superb and, workmanship aside, the renovations are a real improvement. The breakfast is a nice touch and a good way to start the day. Night or day, the front deck of the hotel is a great place to sit with a drink and watch as the daily "street theater" that is South Beach unfolds. All in all, this is still I place I would recommend highly for a stay in South Beach, as long as you're not expecting an expansive and modern room of a new Westin or Ritz. If the minor confusion and mild noise of renovation bothers you if may want to stay away until it's all finished. Read moreGenuine Expedia guest review
"Spring Break & Construction"
This hotel "would" have been great if the lobby wasn't in remodel mode all day long - although they did put it back together for breakfast. The floors were being sanded and finished all day long, so the noise was irritating, you could sit outside, but not inside, and you had to navigate your way through the lobby to get to the elevator. This hotel "would" […] have been great if we were there at another time. There was a music festival and spring break going on. Our first night there was loud music from the club next door going on half the night. We were told that it would stop at 8 pm. When it was still going on at 11 we called the front desk - they said they would get back to us - a half an hour later they still hadn't called. We called hotels.com and they contacted our hotel - only then did they call us back and move us to a room on the other side of the hotel. We couldn't hear the music but were next door to a roomful of girls partying all night long for the next 2 nights. That being said the rooms were clean, breakfast was included, the location is right in the heart of the deco area, and the staff did the best they could. Read moreGenuine Hotels.com guest review
"Great For the Location"
The hotel was in a great location! Conveniently located across from the beach & on the lively strip of Ocean dr. The rooms are on the small side. The one issue was the valet service. I had to wait almost an hour for my car! Very inconvenient!!!Genuine Hotels.com guest review
The location, room, service and hotel was fantastic, the only reason I rated the condition of the hotel less than a 5 was due to the construction that was everywhere....can't wait to see it when its completed!Genuine Hotels.com guest review
"One of the best choices"
Cleaning and Friendly staff would lead me to recommend this hotel to a friend. They were having a renovation during our stay but we had no problem with noise or something else. They have serious air conditioning and smoke detector problem. You cannot open windows and there is no air conditioning in the bathrooms. You may need to open the door to get […] steam out of your room before smoke detector begins to ring. Overall, one of the best alternatives in South Beach. Read moreGenuine Expedia guest review
"Very nice place, great location"
hotel was in a very central location and right across the street from the beach. Room was small but comfy and clean. they are doing renovations so there wasn't a light in the bathroom, but those were going to be installed soon.Genuine Hotels.com guest review
"Nice, friendly hotel close to beach"
My husband and I enjoyed our stay at Winter Haven. Staff are very friendly and responsive (especially Chris at the front desk and Marabel at the martini bar). The maids were very friendly as well. The rooms are small but comfortable. Ours was recently renovated. The bathroom and shower could use more places to put stuff -- my toiletries kept falling […] on the floor. The location of the hotel is the best. You can walk or take a bus (bus leaves from Washington Ave 2 blocks away -- cost is $2 or 25 cents per ride) to shops and restaurants. Read moreGenuine Expedia guest review
"Nice hotel, undergoing renovation"
The hotel is undergoing renovations and upgrades throughout. Our room was beautiful, with a view of the beach/ocean, and brand-new furnishings. However, there were some awkward things about the room that made it feel "unfinished". - No clock - No luggage stand - No bathroom door hooks - Shower curtain was too long/bunched in shower which was already […] tiny. - Mirror facing window reflected sunrise which was blinding (curious why they placed it there). - Would have been nice to have materials about the hotel/south beach/neighborhood in the room. I assume once construction is complete they will work out these kinks. Overall the service was really good, and the location is perfect. We would definitely stay there again. Read moreGenuine Expedia guest review
"Weekend in South Beach"
- Great location, close to shops, restaurants, bars, beach - Very friendly service - Fair breakfast - A bit noisy from the street side Note that there is a renovation in progress (i was not bothered during the weekend but I saw the workers coming in on Monday). A good value for money for a couple of days by the sea.Genuine Hotels.com guest review
"A hidden gem in South Beach"
This hotel has an amazing location and if you are visitng Miami on a random weekend in January this is your hotel to be at. Streets are not crowded with college kids and plenty of parking spaces are available. They are renovating the upper floors first and our hotel room was newly renovated. The bathroom was done fairly well and felt clean and inviting. […] The bed was comfortable and from the window we could get a glimpse of the ocean. The location is excellent and with $11 resort fee you get beach towel $5 bar coupon, breakfast, snacks in the lobby (fruit and granola bar), and discount at a nearby restaurant. Front desk service was excellent and they are willing to help. I did not hear any renovation noises like the rest of the review says but if you are in your room long enough to start noticing noises, then why are you in Miami to begin with? Overall EXCELLENT deal and I am really glad I chose this hotel over other overpriced, over hyped hotels on Ocean Drive. Read moreGenuine Hotels.com guest review
"Winter Haven - not for sleeping"
great Location but walls are PAPER thin. I could hear the couple in the room next to ours simply having a normal conversation. They weren't yelling or anything, just talking. It was really hard to fall asleep. In addition, we had an ocean view which was nice at first, but at night it is nearly impossible to fall asleep with all the hustle and bustle […] on Ccean Drive. I wish they could put some insulation in the walls to mask some of these sounds. Everything else about the hotel was great. Staff was friendly and helpful, location was great, room was clean, etc. Only compliant was that i didn't sleep more than an hour or so. Oh and one more thing....obviously the bathrooms were designed by men because the sink was so tiny that there is no countertop to put makeup bags, hair dryers, or toothbrushes. You literally have to hold everythign in your hand when getting ready. In addition, the lighting in the bathroom is minimal and not enough to put on makeup. Read moreGenuine Hotels.com guest review
The hotel is all about location. It is close to restaurants and bars but not directly above them. So one can walk to them without being disturbed at night. The rooms are decent size but the bathroom is small. I would stay again.Genuine Hotels.com guest review
hotel is very clean and in good condition.In the lobby you allways get free coffee,apples,cold water.The location is great!! The only problem is the size of the room - it is pretty small, the bathroom is also very small.The stuff is very frendly and polite.There is no minibar or refrigirator in the room. I would definitely recommend to stay in this […] hotel for a few days.I admire Ocean drive,each time i try different hotels to stay on it.Winter Heaven will be one to comeback !! From Russia with love. Anatoli, Moscow city Read moreGenuine Hotels.com guest review
All in all it was a good place to stay - HOWEVER, there was construction during my visit of which I was unaware. The lobby was a disaster! And all day long, there was pounding and sawing and drilling. Then, while I am on a conference call with my office, the fire alarm goes off. The fire alarm went off 4 times in 45 minutes. Once this started, we tried […] to get down the elevator - which was a joke as well. There is 1 elevator of which was shared with all 5 floors as well as the cleaing crew and the construction workers. It took FOREVER, it was so frustrating. I would have just taken the stairs but the constuction blocked those as well. Lastly, after talking to the front desk about the fire alarm, they just blew us off like it was no big deal. I was very dissappointed with how everything was handled. I believe it would have been a delightful stay if it weren't for the ridiculous construcion and the lack of consideration by management. Read moreGenuine Hotels.com guest review
"Great location and value"
While not luxury accommodations, the room was large enough and clean enough for our family of four which includes 2 teenagers. The location and rate for this hotel were fantastic and unbeatable for this price point right in the heart of South Beach.Genuine Expedia guest review
I have stayed in various hotels in this area and, within this price range, this is by far the best hotel I have encountered. Some renovations ongoing in the general areas of the hotel, but the rooms are renovated, clean, large enough and quite. Not to mention the massive closetspace! Staff were lovely and very helpful at all times! And the valet parking […] made life a lot easier! Read moreGenuine Hotels.com guest review
"Cant beat the location"
This hotel is in an unbeatable location. And when my tv didnt work at 1am, they were able to get someone from another hotel 5 blocks away to fix it really fast. the service was really personal. It is like an older european hotel. The bathroom was small but clean and functional, the windows were dirty outside and that is because it is so close to the […] ocean. The bed was comfy. Simple clean room and friendly staff in a great location, works for me. I will definitely go back, and I only live 35 miles away. Read moreGenuine Hotels.com guest review
My Hisband loved it! had a great continental breakfast. Perfect location. Very Clean!! Staff ultra friendly. Plan to go backGenuine Expedia guest review
The staff was amazing! Soo helpful andaccommodating. they treated us like a family. The location is lovely.Genuine Hotels.com guest review
This hotel is currently under construction (Dec 2011) and looks like a disaster. Besides this, it is fairly run down. The pluses are that it's right on Ocean Drive close to the action, and that they do provide free breakfast.Genuine Hotels.com guest review
"Not the best deal"
The service here is good. Everyone is very friendly. However, the hotel is not in the best shape. The bathrooms are very small and not well lit. The ceiling light did not work. I could not find an outlet to charge my phone except in the bathroom.Genuine Expedia guest review
The location is good: close to the beach and yet not a particularly noisy spot. There were a few aspects of my room that were not first-rate (e.g., some stains on a chair), but overall the room was nice, the bathroom and shower was very well designed, and the mood of the room was upbeat and pleasant. My impression is that this was a fairly good deal […] for South Beach. Read moreGenuine Hotels.com guest review
"Great historic hotel, but under ongoing renovation"
I have stayed at the Winter Haven several times before and loved it. Beautiful building and lobby, simple but comfortable rooms and friendly staff all right on Ocean Drive in Miami Beach. This time, the hotel was under renovation, so I called ahead to get more details and was told that the construction was only in guest rooms and only on weekdays. […] Unfortunately, this was not the case. I arrived on Saturday and observed ongoing contruction through the weekend. There was sheetrock dust in the elevator and lobby, and I sometimes had to share the elevator with the workers. There was also occasional hammering going on in a room below mine (daytime only), and my ceiling light and fan kept turning on and off by itself. Hotel offered to waive the resort fee when I reported the problem with my light, which was nice. Most of this was a minor nuisance, but it did make my stay less enjoyable than usual. If you want to enjoy the experience of an historic Miami Beach hotel, I would recommend you wait until the construction is completed. Read moreGenuine Hotels.com guest review
My husband and I stayed at this hotel for one night before we got on a 3-day cruise. There was construction going on at that time - which is a good thing, it means they're renovating, which they probably need. The room was okay, small but okay. It was definitely an okay hotel to stay at for one night to a much better destination - so if you're not looking […] to spend a lot and just need a place to sleep for the night, this isn't a bad option. But if you're looking for a miami vacation, I wouldn't stay here. The hotel has very limited amenities, they over beach chairs and beach towels for a daily amenity fee, which was waived for us on account of my husband's birthday. The staff are really great and very sweet, the hotel just needs some renovations which they are currently doing. Read moreGenuine Hotels.com guest review
"good location on Miami Beach"
If you are looking for a traditional hotel on Miami Beach this would be a good choice. The rooms are small, but clean and the breakfast in the morning was good. The staff was friendly and helpful. The only problem was that the hotel is undergoing renovation and in the morning (after 8a) when the work starts it is noisy. Would go to Winter Haven aga […] in. Read moreGenuine Hotels.com guest review
This art-deco hotel is well located across from the park and very handy to the beach, bikes, and good tavern. The staff was great and very accomodating for helping us check in early due to our early flight. Caution, there is some construction on the exterior underway and there is a lot of daytime construction noise. Beautiful lobby and porch!Genuine Hotels.com guest review
"Jack hammer alarm"
My wife and I recently stayed at this hotel before heading on to finish our vacatin and wanted to sleep in prior to departing Miami. Well we werent told on hotels.com of any construction nor when we checked in to the Winter Haven. Woke up at 0920 to the sound of a man jack hammering on the outside wall of the hotel. We complained to the front desk and […] they said we should have gotten a letter on the desk in our room and a letter when we checked in. NOPE TO BOTH. The said all they could do was credit us the $11.50 Resort fee. WOW wont go back! That and the shower is smaller than the ones on cruise ships. Read moreGenuine Hotels.com guest review
"Great Hotel for the Money"
It is hard to know what to expect regarding hotels on South Beach. From what I read, they are really hit and miss. Based on the price, I was scepticle about Winter Haven, but I was presently surprised. The location was excellent. The hotel was very nice and has been well maintained. The room was clean. The bed was comfortable. The bathroom was small, […] but it was not an issue. The only complaint that I have is the beach towels. They are the cheapest towels I have ever seen, and they are not in good condition. They leave little dimples all over your skin when you lay on them. It is the only thing that I would change. Everything else was great. Read moreGenuine Expedia guest review
"Awesome experience. The perfect weekend retreat."
In short: All in all it's a great deal. Great location, great price compared to what else is around, helpful and very friendly staff. Highly recommended. More details: It's on the north end of South Beach making it a great location. Cross the street and you're on South Beach. Walk 3 blocks north and you're on the popular Lincoln Rd. The hotel is right […] out of a movie with the classic Miami art deco style. They have fresh fruit waiting for you in the lobby. Breakfast is included if you're up before 10am - unlikely if you enjoyed Maimi Beach's amazing night life. The room was big enough, comfy bed, nice TV. The bathroom is tight, but it is all white, very clean and quite charming. The staff was great at all hours of the day. They were one of the best I've experienced. Be aware that there is a separate (and mandatory) hotel fee for amenities such as beach towels. For two of us it came to $38, but included the $20 or $25 for a day of valet parking. Read moreGenuine Hotels.com guest review
Great location , outstanding staffGenuine Expedia guest review
"Great hotel and stuff"
Winterhaven is located on 14th street on Ocean Drive. A few blocks (7-10th streets) away from the real fun, but still very close. You can relax on the porch, have a few drinks and see all the people coming up and down. The room was very clean and spacious (except the bathroom that is a bit small). The personnel is very helpful in anything you ask, whether […] it is service related or just information. PS: I had an ocean view room (there was a sale going on), for which there is no point on my opinion, since I didn't spend much time on the room to sit by the window. I also could not see much of the ocean, but mostly the palm trees and ocean drive. Maybe is different if you are higher than the 4th floor.. Read moreGenuine Expedia guest review
Overall a good experience but for a couple of things. Carpet was dirty in room and windows were so dirty could not see out of them. Hotel has just changed ownership and so I expect to see improvements. I would stay again. Watch the valet service, which is contracted, they damaged my car and tried to get away with it. (Still not resolved yet.) Bathrooms […] were rennovated and clean and mattress was comfortable. Good value for art deco hotel. Read moreGenuine Hotels.com guest review
"Old and uncomfortable hotel"
The room was too small for 2 double beds.Genuine Expedia guest review
"Winterhaven Hotel- quiet side of Ocean Drive"
Directly across from the beach. The staff were beyond helpful. They definitely exceeded my expectations. The hotel was nice and quiet. Served a continental breakfast which was very nice. You cannot beat the price for the location, staff, and amenities. We thoroughly enjoyed our stay and would book this hotel again.Genuine Hotels.com guest review
"Moderate hotel with great location"
Although the Winterhaven is not a 5 star hotel, it has a great location. It is directly across the street from the beach. The staff is very friendly, helpful, and accommodating. The rooms are small and moderate..nothing fancy. Surprisingly, I found the bed to be very comfortable. I slept comfortably and peacefuly during my three night stay. The hotel […] is old and a little outdated. I did notice some black mold/mildew on the shower tiles. There is only a shower and no tub in the bathroom. In addition, there is nothing separating the shower from the bathroom floor...no step, divider, or anything. Therefore, water was always all over the bathroom floor after showering. We did have a problem with our toilet constantly running. They had to fix it twice. The staff was prompt in fixing the toilet each time we called. The pros to staying at this hotel include: price, location, friendly and accomodating staff, breakfast and afternoon snacks, and the hotel's porch. The porch was great to people watch. The cons: it is an old, outdated hotel, rooms are small, and the shower issues. Also, they do not have a computer for guests to use to print airline boarding passes. We had to find an internet cafe to print them out. Although this was a small inconvenience, it would have been ideal to be able to do this at the hotel. If luxury is not a must for you, I would recommend this hotel. Read moreGenuine Expedia guest review
"Winterhaven Hotel Miami Beach"
The listing price on hotels.com was low and within my budget. But when I arrived the hotel adds an amenity fee and valet parking fee. I could have not had valet parking but on South Beach all they have is metered parking on the street. I was not expecting to pay an additional $114 for my 3 day business trip. If the hotel added these fees to the rate […] of the room advertised I would not have even picked this hotel. Be careful with added fees it was not a deal at all. Read moreGenuine Hotels.com guest review
"Good stay in Miami South Beach"
Overall we were satisfied with this hotel. Very nice staff, they help you out with any problems you have. Beach is just over the street and the hotel is on Ocean Drive, where all Restaurants are - even then it's not noisy because of people outside. 2 Points I'd change are the noisy Aircon and there are no real curtains, so its not a 100% dark in the […] night. But i'd stay there again. Read moreGenuine Hotels.com guest review
"Winterhaven--Watch out for additional charges"
When you check in, you're given a list of amenities at the hotel such as beach towels, breakfast, afternoon snacks, $5 discount at the bar, etc. This list is represented as being a list of free benefits of the hotel. When I checked out of the hotel, however, the staff member asked if she should charge $45 to my credit card for amenitites on the list. […] After insisting that I was never told that there was a charge for these amenities, she relented, but I think they must often charge people for what is initially represented as being free. Read moreGenuine Hotels.com guest review
"Good hotel for the price."
This hotel is right on the beach, which is great. The hotel is pretty clean and the hotel staff are friendly and helpful. It is located close to good restaurants and clubs on ocean drive. However it dose't have a pool and the breakfast is not that great. The hotel is good for the price and I would recommend it to others. Just keeping mind that if you […] lookingfor the "marrio kind of hotel", this is not it. Read moreGenuine Expedia guest review
"Winterhaven in SOBE"
Cons- 1- Windows do not open onto Ocean Drive. 2- Worn carpet needs replacing. 3- Very small shower space. 4- Better bring earplugs for nightly noise & traffic. 5-Need to upgrade their mattresses. Pros- 1- Location is perfect. 2- 7-10am lobby breakfast is very adequate. 3- Each room has beach chairs and towels at no charge. 4- Great front desk & housekeeping […] staff. 5- No nightclub in lobby. Read moreGenuine Hotels.com guest review
The hotel was nice. They always had bottled water sitting out which was helpful with the 90 degree weather. The beach is right across the street and there are plenty of resturants along the street. The room is very, very small. You can barely turn around. Overall the stay was nice!Genuine Hotels.com guest review
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