I was not able to check in when I arrived at 11:00AM, this is why quality of service was a 3. The person I was traveling with was able to check in. Person at the front desk was not friendly and did not care.Genuine Hotels.com guest review
hotel room was small...ad said suite...was single room too expensive for single room...1n roll of toilet paper provided for 3 people in the room....on calling the girl said it was within walking distance to everything...it was not...the plus was the valet parking guys!Genuine Hotels.com guest review
"Nice & Convenient Location in Downtown PDX"
Excellent place to stay - we will be returning!!Genuine Hotels.com guest review
"In need of housekeeping and maintenance"
Hotel was filthy. HVAC came on in room every two minutes, ran for two minutes, then would shut off. Tried front desk a few times with no answer. Couldn't work on the thermostat because light bulbs were burned out in room.Genuine Hotels.com guest review
I've stayed at the Modera for work before and have been happy about the services. This time around I brought my family with me and was disappointed by the cleanliness of the room. It smelled somewhere between stale and like someone had smoked in the room before. This lead to our clothes smelling every time we left the room. Everything else was so nice […] that this is the only thing that kept me from feeling like the hotel was perfect. The rooms are a bit outdated as well and seems like the care for the hotel excludes the rooms. Read moreGenuine Hotels.com guest review
Nice small hotel with no frills. Biggest downside is no complimentary in room wifi, Only in the lobby...which is basically useless when traveling.Genuine Hotels.com guest review
"Close to Keller, great comfort, service and style"
We had a great couple's getaway at the Hotel Modera. We had tickets to a show at the Keller Auditorium, so the location was perfect at a block and a half away. We love the decor of this hotel from the lobby, courtyard, and room and on. The room was compact, but comfortable. The staff was friendly and helpful. All in all, we had a wonderful night away. […] We'd stay here again no problem. Read moreGenuine Hotels.com guest review
Very nice hotelGenuine Hotels.com guest review
"Solo get-a-way with Fido"
Staff was great. Loved the patio dining, including food,ambiance, and service. Room was a little small but well appointed and comfortable.Genuine Hotels.com guest review
"Great location and friendly staff."
Pros: Location, the restaurant happy hour, friendly and helpful staff. Cons: small rooms, very difficult to find an open plug to charge electronics, 4 out of 5 on room cleanliness.Genuine Hotels.com guest review
"Great location; clean, comfortable room"
Overall, we had a great stay at Hotel Modera. The rooms were clean and comfortable, the restaurant was excellent, and it was in a very convenient location - close to shopping, the Portland Art Museum, the Oregon Historical Society Museum, restaurants, and the waterfront. There were two downsides. The room was not ready upon arrival and it appeared that […] many others were in the same situation. We were told that someone would come into the restaurant and let us know when it was ready but that never happened. The front desk always seemed exceptionally busy with lines waiting for service. A more minor downside was that one elevator broke down while we were there - really not a big deal, just longer waits for the remaining one. All in all we enjoyed our stay. Read moreGenuine Hotels.com guest review
Eventhough our AC wasn't working and we couldn't move to another room (because all the rest were full) the hotel staff went out if their way to provide alternative cooling and we even had our valet parking paid for because of the issue. This hotel is excellent and will be staying there again.Genuine Hotels.com guest review
"Friendly staff, good location."
The staff was excellent and helpful during our stay. The food was also very good. The location was perfect for our needs as well. My only minor qualm was that you could tell the building was dated and that was a bit reflective in the rooms, but that definitely wouldn't deter me from staying again.Genuine Hotels.com guest review
"Good place to stay"
Nice place, friendly staff and a great restaurant in the building. Loved that the mirror was heated so it never fogged up after a hot shower.Genuine Hotels.com guest review
"Great location and extremely helpful staff!"
Loved this hotel. Only thing was that our room was a bit small, so we felt a little cramped. Overall, however, great place and will definitely keep Hotel Modera in mind for future travel plans to Portland!Genuine Hotels.com guest review
Friendly, professional staff too.Genuine Hotels.com guest review
"Small, but clean and functional"
The hotel isn't near most of what we wanted to see - the map was misleading - but it was in a quiet enough neighborhood near a park and the patio area out front was lovely. The room was small (as in, we had to work out of our suitcase on the floor), but the bathroom was nice and the room was well-decorated. The staff were also nice and responsive.Genuine Hotels.com guest review
Great aesthetics, very friendly service, and very clean at a reasonable price. We will be back!Genuine Hotels.com guest review
My partner & I drove down to Portland to visit friends for dinner and booked Modera last minute online. Most everything was sold out for the weekend but a room popped up that morning. We were pleasantly surprised to see the quality, art, decor, materials & design that was put into this re-do of an older Days Inn! From the lobby, hallways and rooms to […] the outdoor space it was extremely comfortable and felt that YEAH they did it right! And the staff from the moment we pulled up the valet to the front dest staff were great. We will definitely stay again. Read moreGenuine Hotels.com guest review
This is a very nice and reasonable hotel in Downtown Portland with a good restaurant.Genuine Hotels.com guest review
"Great access to Portland attractions"
I have stayed at the Modera many times and really like the location. It is close to the Farmers Market and downtown, with easy acces to walks on the river. I also like that it gives guests access to the fitness center on the next block, and the restaurant in the hotel, Nel Centro, is very good. Apparently the hotel has been taken over by new management […] in the last year, and it is quite a bit more expensive than it used to be. Still a decent value. Read moreGenuine Hotels.com guest review
"Room had faint smell of smoke"
For the money I would stay elsewhere on my next visit to Portland. The Hotel was good but if we are talking about dollars spent for what you get, there are better options.Genuine Hotels.com guest review
Felt nickeled and dimed for amenities, I.e. Wifi. Closet space small for 2 people. Ironing board didn't work properly. Hotel staff friendly. Close to restaurants and riverwalk and other sights.Genuine Hotels.com guest review
Converted Days Inn with a modern decore would have been fine for my business trip. Small dark room with a faint, old smoke smell. But the staff was less than friendly and certainly less than accommodating. The attitude of both both receptionists (arrival & departure) once noting my Hotels.com booked reservation was no less than condescending. Numerous […] better options exist in downtown. Read moreGenuine Hotels.com guest review
"Hotel Modera - few things to know"
Excellent location - downtown, on transit lines. Important to know about nightly parking charge. Also important to know - they are phasing out free wi-fi (it was specifically mentioned in our booking, but we weren't given a PW and the system tried to charge us to sign up, so we went to the front desk, where they told us they were halting that almost […] immediately - we did get it, though). Though many reviews mentioned tiny rooms, we didn't find it tiny, but maybe that's because we got a two-queen room. Staff VERY friendly and helpful. One small annoyance in our room, the desk chair had many spots of wear and that looked tremendously tacky in a room that we had paid a high price (discounted maybe but still high to us) for. There's a restaurant on site - we didn't go there but I'd been there on a previous trip, very good, and for warm season, it has a big patio. Read moreGenuine Hotels.com guest review
Very disappointed that the room was not ready until almost 6:00pm when we had limited time in the city that evening. Bar waitress told us that is not uncommmon.Genuine Hotels.com guest review
Very nice hotel and excellent service. Beautiful outdoor patio. Restaurant/bar. Location close to river but a little further from center of town. Would stay again!Genuine Hotels.com guest review
"A place to stay"
The location is great. The service and the room are fine, but I can't say that they were worth what we paid.Genuine Hotels.com guest review
"Staff is Top Notch; Hotel however is another story"
Let me start out by saying the staff were amazing. Always accommodating and extremely polite. As per the actual room...that was a different story. The bed was as hard as a rock (if you like sleeping on concrete, then you will love it here) ; the pillows were only slightly filled and fluffed up, (we felt like we needed to pile 3-4 on top of each other […] to get any sort of support for our head and necks, not super comfortable either); and to top it all off the AC in the room did NOT work. We were so tired from driving 12+hours up from SF (had several unexpected stops along the way, because we know it only takes about 9.5 to drive up to Portland from the Bay Area) that when we finally got to our room at 11pm we just wanted to sleep. Oh, and about sleep... sleeping also didn't happen that night, as we could HEAR every single conversation that was happening in the rooms above, below and surrounding ours. Over all, in my opinion, I would NOT recommend this hotel to anyone. Read moreGenuine Hotels.com guest review
"Great service but small room"
We had an excellent overnight stay but for the cost the room and bathroom were much too small.Genuine Hotels.com guest review
We enjoyed the boutique feel and friendly atmosphere of the hotel. Plus the location aloud us to walk to the river front, Market and many restaurants. Great time.Genuine Hotels.com guest review
"2 star hotel charging 4 star premium price"
Paid top dollar to take girlfriend for a night while in portland. Lobby is only nice part of hotel. Location was o.k . Rooms are so micro sized, which is nice if you like to hold hands while one of you is in washroom and the other its lying in bed. Bathtub flooring shell was seperating from the tub and tub barley drained. The room decor including the […] tacky 70s orange drapes and beat up chipped wooden dresser(which I wouldnt accept if it was free) left me puzzled as to why this hotel has such a good reputation. Do yourself a favor and book somewhere else. Read moreGenuine Hotels.com guest review
Has the advantage of being in the middle of the best city in America. Clean, modern, tasteful. Really good restaurant.Genuine Hotels.com guest review
"VERY NICE... tiny rooms that cost lots."
The place is very clean, looks modern and nice, is located right on the MAX line to downtown or an easy walk as well. The staff is very friendly and helpful. The restaurant has great food. My only complaint If two people are in the room one has to sit on the bed if the other wants to move around the room. Very expensive for a very small room.Genuine Hotels.com guest review
It was a nice, clean room and bathroom. We were gone on vacation and stayed in 11 different hotels and this room was by far the smallest room and by far the most expensive room we stayed in.Genuine Hotels.com guest review
Hotel Modera was perfect. The rooms were good. The restaraunt had very good breakfast. And the valet service desk was very helpful with storing our luggage and bikes. Overall the hotel meet our needs and at times exceeded our expectations.Genuine Hotels.com guest review
The hotel is in a good location downtown. It's clean and hip and for the most part the staff is friendly. Didn't like that parking was $30/night but that was not mentioned on the website. There is a lot across the street for $4/day on weekends. We parked there. The room we had was nice, but very small. But if you want to stay in a "cool/hip" hotel that […] is slightly pretentious, this is the place. Read moreGenuine Hotels.com guest review
excellent staff...very eager to help and knew the area ...rooms clean but very small..Genuine Hotels.com guest review
"Happy to be back at Hotel Modera"
The room is well-designed. The staff is friendly and well-informed. They are helpful also. This was our second stay and we would do it again next time events bring us to Portland. Hotel's restaurant is excellent too.Genuine Hotels.com guest review
"Perfect place to stay and see Portland"
We enjoyed our stay. Clean updated not too big great outside lounge area close to everything. Quiet or party, you decide. The staff gives you just as much or as little attention as you wish. Stay here you will not be sorry.Genuine Hotels.com guest review
"quick trip to downtown portland"
when booking this hotel I was expecting more than we got. this hotel is part of the kimpton group which traditionally has great 4 star properties. this hotel is just a ok, clean with great staff. why the low rating? rooms are as small as a room in new York's time square. the only furniture in the room was a standard wood desk chair. electrical outlets […] are at a premium, they did not even have enough outlets to plug in the desk lamp, but it did look good. the bathroom was basic. the shower was a tub/shower combo with low water pressure and a narrow beam. this hotel is ok, and a ok hotel. valet parking was $30 per night. Read moreGenuine Expedia guest review
A bit pricey for a quick night's stay, but a nice, clean room. The room temperature was a bit wonky though (heat came on mid eve in summer- which I was informed would happen- but still).... Not sure if this was the hotel's fault or not- but it took almost 40 minutes for a cab at 5am- with a pricey $40 flate rate ride as well (tip not included)Genuine Hotels.com guest review
"Pleasant staff, decent location, okay rooms"
The staff are pleasant enough (although the person who checked us in was a little curt and seemed bored with life), and the valet crew were particularly good. Unfortunately, we found our room subpar. It smelled lightly of cigarette smoke (weird in a non-smoking hotel) and the floors felt damp and sort of sticky! Yuck. We have stayed at The Nines during […] our other visits to Portland and find its location and rooms superior. We will not be returning to Hotel Modera, despite the good staff. Read moreGenuine Expedia guest review
"service is key..they do it right!"
A moment at check it when they made me sign a non smoking policy and then the room we got smelled as if someone smoked in it...They IMMEDIATELY remedied it ..got another room that was good..no questions asked. AWESOME service throughout! Who says service is a thing of the past! Stay here!Genuine Hotels.com guest review
"Modern, clean, excellent staff."
Staff couldn't have been nicer. Bartender Peter, invented a drink for that exceeded all expectations.Genuine Expedia guest review
The location of this hotel is about perfect, right in downtown Portland. Decor of the property is very upscale and the restaurant is great. There is no fitness center at the hotel but they do give you a pass to 24hr fitness which is right around the corner so probably superior to a small hotel fitness room. My only real complaint was the rooms are small […] and the bed was really hard. Read moreGenuine Hotels.com guest review
"Good Location and Clean."
The stay was great, their valets were professional. We loved the easy access to Max and Trolley. Our only issue was that it was a really hot couple of days and they told us we needed to turn off the A/C before going to bed as it would start pumping out hot air in the night when exterior temperatures dropped. It wasn't the coolest A/C either, so our […] room was a bit warmer that we would have preferred, and it took a while in the morning with the A/C to push cold air again. Read moreGenuine Hotels.com guest review
We were satisfied with our stay at this hotel and it's walking distance to shops and restaurants, however, the hotel parking was very expensive that's why I gave it a 4.Genuine Hotels.com guest review
"Nice location relaxing Portland stay"
Very pleasant terrace for drinks & dinnerGenuine Hotels.com guest review
"Four days over the 4th of July"
My wife and I used The Modera as our home base for our first trip to Portland. We were quite pleased with the service, the staff and the accommodations. Our list of places to eat in Portland was so long that we didn't try the food at the hotel until the night before we left, but the items we had from the late afternoon menu were excellent, as was the […] ambiance on the patio. Read moreGenuine Expedia guest review
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