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"Excellent value"Reviewed by a Hotels.com guest on May 5, 2012
Great location close to Deutsche Oper Berlin and served by bus less than 100m walk from the front door, less than 30 minutes to the Hauptbahnhof by bus and S-bahn. Excellent breakfast, one of the best I've had at the price. My only complaint is some smoking jerk in the floor below would blow his garbage out his window and of course it would be sucked directly into my windows. Thankfully the air-conditioning was working perfectly.
""Reviewed by a Hotels.com guest on May 4, 2012
We stayed a week at the hotel and enjoyed it. Best locaition in Berlin, very close to most museums. also very close to the S & U Bohn and trains. Shopping is near by. I would stay again when in Berlin.
"Berlin visit by 6 seniors"Reviewed by a Hotels.com guest on May 4, 2012
Very nice. No complaints. Had to pay for breakfast and wifi and parking but that seems to be standard in Europe. Breakfast was exceptionally good, great variety and quality. Room was very nice as was Hotel. Front desk staff was friendly, helpfl and spoke good English. Could walk safetly from Hotel to major attractions. On a street car and subway route. Would stay here again.
"Great Location"Reviewed by a Hotels.com guest on May 4, 2012
Everything was very good, including the restaurant. There are only a few things I would change: 1. The room had an old rundowned carpet. No matter how much you vacuum it, it does not look clean. Would much rather have a hardwood floor or something similar. 2. The "business room" is a very tinny space with only one computer. For the money I payed, I would expect a "real" bussiness room with three or four PC's, etc. 3. The espresso coffee machine never worked (although you can get good coffee just about everywhere around the place). Other than that, it is a great hotel ... specially the view, WOW ... awesome ... and the location can't be better. The staff was very friendly too.
Reviewed by a Hotels.com guest on May 4, 2012
This guest did not leave a comment.
Location.
The Hotel Zoo Berlin, set in a historical Jugendstil building and a hotel since 1911, is located on the Kurfürstendamm shopping boulevard with several theatres, restaurants, and museums in the immediate vicinity. The nearest airport is Berlin-Tegel (TXL), nine kilometres away, around 20 minutes by car.
Hotel Features.
Through the wall-to-wall windows of the first floor G-Lounge, guests can watch shoppers on the Kurfürstendamm below. The G-Lounge is open 24 hours and serves cocktails and snacks to guests reclining on leather armchairs and sofas. The lounge is filled with ambient music and guests can use wireless Internet access to plan a day's sightseeing (surcharge). The hotel has three conference rooms and a large banquet room which can be used for a range of events. The lobby provides a good meeting point, and a place to relax on the suede chairs and sofa browsing the complimentary newspapers.
Breakfast (surcharge) is served in the modern dining room, which is decorated in crisp white with sleek, high-backed dark wooden chairs, and colourful movie prints adorning the walls in recognition of the Hotel Zoo's history as official hotel of the Berlin Film Festival in the 1950s.
Berlin's central park, the Tiergarten, is located 700 metres from the hotel. From the Tiergarten, joggers and walkers can follow the Spree Canal which leads towards the Chancellery, Reichstag, and the Brandenburg Gate.
Guestrooms.
The Hotel Zoo has 136 rooms spread over six floors, some with views of the inner courtyard and others with views of the Kurfürstendamm. Guestrooms have carpeted floors, full-length mirrors, laptop-compatible safes, satellite television, and minibars.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.
The hotel does not have its own restaurant, but there are several dining options within the surrounding area.
Nearby restaurants
Ristorante Arlecchino
Vapiano
Hard Rock Café
Berlin's central park, the Tiergarten, is located 700 metres from the hotel. From the Tiergarten, joggers and walkers can follow the Spree Canal which leads towards the Chancellery and the Reichstag. The Volkspark Wilmersdorf is 2.5 kilometres south of the hotel and offers opportunities for jogging, walking, and tennis.
The recreational activities listed below are available either on site or near the hotel; fees may apply.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Located west of the city centre, Charlottenburg is a smart residential district home to the Charlottenburg Palace, Deutsche Oper Berlin, the Olympic Stadium and the capitalist dreams of the Kurfürstendamm. In the former centre of West Berlin, now the Europa Centre, stands the ruined Kaiser Wilhelm Church. The famous avenue Ku'damm houses the Story of Berlin Museum and flagship stores for designer brands.
see all hotels in Berlin"good location"
rooms are pretty old . tv very old . only few channels . staff is very nice . the location is very very good. wifi cost an extra 5 euros per 24 hours . works only down in the lobby . pretty much old hotel i recommend only for the location.
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This guest did not leave a comment.
hotel is in a great location. The room I stayed in was good for a 10 year old.................small and cramped. Almost like a solitary confinement. If you dont spend much time in a room then this is ok. I am rarley in the room so it does not matter to me. Show would not drain either as well.
"Cool Location"
Good hotel in a nice location. If your expecting a standard American type hotel this is not it. It feels like a semi-cool euro hotel from the 80's, but thats' ok. Great location close to rail and subway, and the staff is nice.
"needs improvement"
HOtel Zoo was at a good location but needed much work done to the rooms. The carpet had stains all over it and the room was small. It was also noisy. I do not understand why this is rated 4 star!
"Good rate for a very good hotel"
Got 'four nights for three' deal which made it excellent value. Hotel's well situated, staff very friendly and helpful. Couldn't get TV to work but wasn't a problem, I'm sure they'd have fixed it if we'd asked. Never really wanted it. Breakfast wasn't included and was expensive so we just used a little cafe round the corner. I'd recommend this hote […] l. Read more
"Good value for money, but be aware of the pitfalls..."
The hotel was good value for money. There are a few things that you compromise though. First, there are rooms that face the S-bahn and are very noisy (on all floors). Avoid these rooms if you can. Also, they will try to sell you a breakfast "deal" for 9 Euros a day (as opposed to the usual 17). Both of those are ripoffs since you can walk down the street […] and get a good meal for 6 or 7 euros maximum. Also, they charge 5 euros daily for an internet password that only works in the lobby and does not work at all if you have a mac laptop. There is a starbucks round the corner that gives you a free hour of internet with a purchase though. Having said all of this, it is a great location and the rooms are generally clean. Read more
"Great value!"
Great place to stay. Convenient location near the subway, with plenty of stores (including a Starbucks) nearby. Wifi in lobby is nice, although the bar/restaurante is non-existant. Room was convenient, and had everything you'd want. Service was great (and the receptionists were beautiful). Cons: Small TV, only one English channel, no AC, no wifi in […] rooms. Read more
"close to the mainstation"
I stayed for one night ,ther was only internetaccess in the foyer and there charged 5€ for one hour, the rooms where very warm ,even i turned the heater down room very clean
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"Location location location !"
Very convenient location at the city center, hundred of shops, cafes, restaurants. 5 minutes walk to Zoo station. Friendly staff. Fair price. Recommended if you're not looking for something fancy.
"Zoo Berlin"
I had booked a double room + when i arrived i was given a twin room , after i looked at the room i asked for a double room with a double bed , + they said that Hotels .com booking does not garuentee a double room ... after a very short time they gave me a double room + were very good about it , the staff were very helpful + i would stay here again […] . Read more
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"hotel ZOO in Berlin"
Asked in particular for king size bed ,got 2 seperate with explanation : that whats available (in current and in coming within a week).
"Worst hotel in Berlin"
The most unfriendly and rude staff i have ever encountered. this hotel should not be on the stars ranking as it is way below it. the rooms stink, tv does not work and so on and so on..
"hotel zoo berlin"
it was over all a great hotel but on the first night it rained and they have a metel window ledge and that ment that when it rained there was a terrible noise and it prevented us from sleeping that night the next morning we asked to change room they were very helpful about it [my advice would be to ask for a room at the front of the hotel] over all […] a great stay at hotel zoo berlin Read more
"Berlin Zoo hotel"
i would recommend this hotel as everything was very clean + comfortable , i arrived early 10am at the hotel to drop my luggage off because there is a 3pm check in + they let me check in straight away a real bonus .
"Pleasantly Surprised"
Nice old hotel that has been very well kept. The rooms are big and clean and comfortable for the most part. Hotel staff is friendly and most speak fluent english. Great location walkable to the train station. Internet is only available on the lobby floor and you have to pay for it, but otherwise a very nice hotel.
"Berlin Zoo Hotel"
Great location, Hotel reception and resturant very good, clean and modern. Room very dated and passed its sell by date.
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"fint på utsidan, slitet på insidan"
Väldigt fint på utsidan, bra läge nära zoologiska garden där flera S-bahn stannar, tunnelbana samt även expresståget från schönfeldt-flygplatsen. Fin men liten lobby, mysig glashiss, och fram tills nu motsvarar det giva 4 stjärnor... Men när man kommer in på själva rummet minskar betyget snabbt. Får känslan av att detta var ett fyrstjärnigt hotell för […] kanske 30 år sedan. Ordentligt inrök helteckningsmatta(trots att det var ett icke-rökar rum), golvet knakar väldigt mycket när man går i rummet(man hör också knaket från grann-rummen). Luktar unket och instängt när man kommer in, och, i alla fall jag, fick lite svårt att andas. Tv:n är en sån där liten 15-tums tjocktv som man hade för 20 år sedan... Sängen knakar lika mycket när man vänder sig i den som golvet när man går på det. En av dagarna när städerskan hade städat hade hon lagt en blöt nytvättad handuk på min säng, så när jag kom tillbaka till rummet på kvällen var hela sängen blöt. Självklart påpekade jag detta och dom bytte madrass åt mig(då den gamla som sagt var inte gick att sova på). Dock fick jag ingen städning alls dagen efter, så jag gissar att dom tog illa upp att jag sa till. "Bredbandet" som dom sålde kod till för 5 euro per dygn, hade den totalsega hastigheten utav 0,03 mbit/sekund. Liiiite för segt för min smak i alla fall...Sammanfattningsvis: bra läge och fin utsida, dock ett rum som gör att man vill tillbringa så lite tid där som möjligt. Read more
"Hotel Zoo, Berlin - ikke 4 stjerner værdigt"
Vi boede på værelse 526. 5. sal var præget af at være nedslidt og med manglende vedligeholdelse. Snavsede vægge med fugtskjolder og løsnet tapet. Værelset var slet vedligeholdt og manglede i den grad grundig rengøring. Persiennerne, der i øvrigt var i stykker, har formentlig ikke været rengjort siden det har været tilladt at ryge på værelset, de bar […] i al fald tydelige spor af tjæreskjolder i skidtet. Sengene var af dårlig kvalitet og knirkede af ælde. Værelset var i øvrigt elendigt indrettet, med sengene placeret uhensigtsmæssigt. Ved ankomst, måtte vi gøre opmærksom på, at værelsedøren ikke kunne låses indefra. I løbet af eftermiddagen blev denne defekt udbedret. Det ene badehåndklæde var så slidt, at det var optrævlet både foroven og forneden, at vi måtte bede om at få det skiftet. 2 gange med 6 timers mellemrum måtte vi bede om at få nyt toiletpapir, før det lykkedes. Badeværelset havde revner i fliserne flere steder. Det så ud som sætningsrevner. Vi benyttede hotellets G-lounge på første sal flere gange. Igen en uhensigtsmæssig "indretning" idet personalet, der skulle betjene gæsterne i loungen, kom fra receptionen ogmåtte løbe op og ned af trapperne, hver gang de blev tilkaldt ved tryk på en knap. Den første dag udgik de for en ellers glimrende tysk rødvin. Det lykkedes dem ikke de næste tre dage af skaffe supplering. Hotellets morgenmadsbuffet var fortrinlig og personalet imødekommende og tjentsvillig. Dette faktum, hotellets fremragende beliggenhed samt gode udsigt fra den vakkelvorne altan, er desværre de eneste positive indtryk vi har fra dette ophold. Ellers har vi, en enkelt undtagelse nær, altid været tilfredse med de mange værelser, vi har booked hos hotels.com Read more
"Slidt"
Hotellet skal være glad for beliggenheden da det er utroligt slidt
Hotelli oikein hyvä kolmen yön kaupunkilomalaiselle. Sijainti ja henkilökunta aivan loistavat, myös aamiainen. Jos huone olikin hieman "väsähtänyt", ei se haitannut menoa laisinkaan.
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"God beliggenhed"
Da vi kom om eftermiddagen var værelset ikke gjort klar og der var ingen sengetøj på sengen. Vi gjorde opmærksom på det i receptionen og de sagde at det ville de gøre inden for de næste par timer. Da vi kom hjem kl 21,15 var der stadig ikke sket noget, så vi måtte igen ned i receptionen og fortælle dem at det var NU. Kort efter dukkede der en medarbejder […] op og lagde sengetøj på. Der er stor forskel på værelserne og vores var slidt. Persiennerne kunne ikke rulle ned og der var meget varmt på værelset selvom vi slukkede for varmen og temperaturen udenfor var ca. 15-17 grader. Vi prøvede at holde gardinerne for, men rengøringsdamen trak dem fra hver dag. Sengene var ret bløde og puderne flade og minibaren plomberet, så man ikke kunne købe drikkevarer og lægge på køl. Beliggenheden var god, men havde det kostet mere end det tilbud vi fik havde jeg virkelig følt mig snydt! Jeg ville ikke bo der til fuld pris. Read more
"Hotel Zoo Berlin"
Hotelellet har en perfekt beliggenhed.Morgenmaden er god og velass.Hotellet er generalt nedslidt og trænger til af blive renoveret.Jeg syntes ikke det er et 4 stjernet hotel
"Hotel Zoo Berlin - centrum"
Ældre hotel men med central beliggenhed, hurtigt at komme til U-bahn. Fredeligt område trods den centrale beliggenhed. Masser af butikker og små restauranter lige uden for døren, og ikke langt til de store seværdigheder.Tv på værelset af ældre dato, og ingen elkedel, men rent og pænt. Fin morgenmadsbuffet til rimelig penge.
"Perfekt beliggenhed"
Beliggenheden perfekt, tæt på busser og U-bahn. Standarden helt i top. Venlig og høflig betjening.
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This guest did not leave a comment.
"Helt OK - Hotel Zoo"
Det var et ok hotel, men noget slidt. Trænger til en opdatering.
"Lidt slidt men godt...."
Hotellet er godt, med ok service og en god beliggenhed. Morgenmaden er god og kan med fordel tilvælges, da man kan holde den kørende længe efter morgenmaden. Hotellet trænger til lidt modernisering, men den 70'eragtige indretning af værelserne er ganske charmerende.
"Nussede gulvtæpper"
Generelt set, var personalet hurtigt, venligt og imødekommende - og dermed ganske effektivt. Hotelværelserne har en fornuftig størrelse, beliggenheden er helt i top, men de kunne generelt trænge til at skifte værelsesgulvtæppet ud. Meget nusset, mange pletter fra tidligere gæster - en smule ulækkert. Men selve hotellet ligger godt, og til en god pris. […] Som godt kan kompensere for de slemme gulvtæpper. Nye gulvtæpper, og så ville der intet være at udsætte på hotellet. God morgenmad :-) Read more
"dejlig og komfortabel hotel / Nice & comfortable"
Da vi ankom var hotellet overbooket, vi havde bestilt to dobbelt værelser med dobbelt senge, men den første nat fik vi istedet to værelser med fire enkelte senge. Det blev dog rettet dagen efter . Da vi fik de væresler som vi vel og mærke havde betalt ekstra penge for da vi bestilte dem, hang der kun tynde net gardiner i vinduerne. Så det vil sige lyset […] fra gadelygterne lyste inde på værlserne under hele opholdet. Der var også en del larm, noget vi godt kunne live med. Hotellet er dog lidt nedslidt. Alt i alt dejlig hotel med venlig og hjælpsom personale. Read more
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"Goed hotel, goede service en prachtig gelegen"
Goed hotel, centraal gelegen van waaruit het centrum van Berlijn snel te bereiken is. Op loopafstand zijn vele winkels en andere bezienswaardigheden. Voor liefhebbers van de Aziatische keuken is er in de Leibniz STR met de naam TUBI een Vietnamees Rest. dat een bezoek meer dan waard is. Overheerlijke gerechten, bijzonder gastvrije bediening en ontvangst […] en zeer schappelijke prijzen. Read more
"Alles sehr alt!"
Wenn man in den Zimmern steht , denkt man die Zeit ist stehen geblieben. In der 5. Etage waren alle Wände im Flur schon sehr ungepflegt und dreckig. Im Zimmer war der Teppich auch sehr dreckig. Es war auch ein stetiger alter modriger Gestank in der Luft. Das einzige Gute war die LOCATION, ist nict zu toppen!!!!
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This guest did not leave a comment.
"hotel am zoo berlin"
Hotellet ligger meget centralt i vest ende af Berlin, dog kan det være svært at finde p-plads til bilen, når hotellet ikke har flere pladser . Vi er som ryger meget tilfreds med at det var muligt at få et ryger værelse , med et dejligt badeværelse med badekar og bruser. Indretningrn på værelset er af lidt ældre dato, men der er rent og der er masser […] af tv kanler og en mini bar på værelse. Read more
"Et 4-stjernet hotel, der kun skulle have 1 stjerne"
Det eneste positive ved dette hotel er beliggenheden. Alt andet er ubeskriveligt. Muligvis er en del af hotellet renoveret til det bedre, men vi var henvist til et lillebitte dobbeltværelse på 5. sal med udsigt til hotellets parkerngsplads og Bahnhof Zoo i baghaven, hvor togene kørte stort set hele døgnet, så nattesøvnen blev totalt spoleret. Vi har […] boet en del andre steder i Berlin og har aldrig været udsat for en så ussel indretning af et værelse. Ingen steder på hotellet var der mulighed for at købe blot en kop kaffe eller lignende, og personalet var ikke specielt imødekommende. . Vi vil aldrig anbefale dette hotel til andre, og kommer der heller ikke selv igen. Et familiemedlem havde enkeltværelse, som havde en lidt bedre indretning, men på trods af bestiling af ikke-ryger værelse lugtede der meget af røg. Read more
"Super beliggenhed!"
En del larm fra jernbanen bagved. Et meget slidt hotel, men beliggenhed er super
Liegt sehr zentral und ist ein guter Ausgangspunkt für Ausflüge. Allerdings am Abend und in der frühen Nacht sehr laut, weil sich mehrere Vergnügungsstätten in unmittelbarer Nähe befinden. Wer natürlich bis in die Nacht draußen mitfeiert und erst dann schlafen will, sollte keine Probleme haben. Zimmer, Austattung, Service etc. sind nach meinem Empfinden […] durchaus verbesserungswürdig. Read more
"Good hotel"
We chose this hotel during the Berlin Marathon. It is very easy to take the train from the airport to Bahnhof Zoo and from there only a 5 minutes walk with luggage. U-bahn right outside the hotel and directly at Kurfürstendam. Very central and you can walk from there up to the startline of the marathon. Also if you want to go for a run during your stay […] the park "Tiergarten" is very near. The service and staff at the hotel is good and helpful and the room we stayed at was very big with good beds. However, it seemed like there was no aircondition in the hotel. We were there in late September with high sun. The room got quite warm during the day. Our room faced Kurfürstendam and there was a lot of noice during the night from people partying. We spoke with other guests whose room faced the other side of the hotel and they had the train right behind. This said I would choose a room facing Kurfürstendam since the windows a well noice-isolated. I can recommend this hotel and will consider it again for next time since the price, service and "easy to get to" is good, but don't suspect a luxury hotel! The hotel and rooms could use a renovation. Also aircondition is needed for this hotel if you will stay there during the summer. Read more
"Hotel Am Zoo Berlin"
Hôtel très agréable, situation géographique idéale, envisager peut-être de changer les sommiers.
"billige schlechte und alte Infrastruktur"
Achtung: Auf keinen Fall das Hotel an Wochenenden buchen. Auf dem Kudamm ist abends der Teufel los. Ich garantiere Ihnen, dass Sie nicht über eine Stunde Schlaf finden.
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"Dejligt ældre hotel"
Et rigtigt dejligt hotel, der ligger super centralt. Det er tydeligt at se, at det er af ældre dato, men værelserne er store og konfrontable og der er alt, hvad der er behov for, også dejligt med loungeområde, hvor man kan købe drikkevarer og der er internetforbindelse
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