Hotel Zoo Berlin - Berlin 52.50345, 13.3292

Good hotel in a nice location. If your expecting a standard American type hotel this is not it. It feels like a semi-cool euro hotel from the 80's, but thats' ok. Great location close to rail and subway, and the staff is nice.

HOtel Zoo was at a good location but needed much work done to the rooms. The carpet had stains all over it and the room was small. It was also noisy. I do not understand why this is rated 4 star!

Got 'four nights for three' deal which made it excellent value. Hotel's well situated, staff very friendly and helpful. Couldn't get TV to work but wasn't a problem, I'm sure they'd have fixed it if we'd asked. Never really wanted it. Breakfast wasn't included and was expensive so we just used a little cafe round the corner. I'd recommend this hotel.

The hotel was good value for money. There are a few things that you compromise though. First, there are rooms that face the S-bahn and are very noisy (on all floors). Avoid these rooms if you can. Also, they will try to sell you a breakfast "deal" for 9 Euros a day (as opposed to the usual 17). Both of those are ripoffs since you can walk down the street and get a good meal for 6 or 7 euros maximum. Also, they charge 5 euros daily for an internet password that only works in the lobby and does not work at all if you have a mac laptop. There is a starbucks round the corner that gives you a free hour of internet with a purchase though. Having said all of this, it is a great location and the rooms are generally clean.

Great place to stay. Convenient location near the subway, with plenty of stores (including a Starbucks) nearby. Wifi in lobby is nice, although the bar/restaurante is non-existant. Room was convenient, and had everything you'd want. Service was great (and the receptionists were beautiful). Cons: Small TV, only one English channel, no AC, no wifi in rooms.

This hotel may have a convenient location, but was a total nightmare. The first room was excessively noisy and even though we moved in the middle of the night ( 3am) it got even worse at the back courtyard due to the noise of a heavy generator. The rooms were filthy with cigarette burns on the carpet and it felt like a hostel. The staff were uncooperative and we left feeling like we had slept on the street all night. A refund for the night was refused, even though we only had about an hours sleep. The staff played cat and mouse constantly over the conditions of the stay.

Excellent location and the room's space was more than satisfying

Well i didn't even stay in this hotel. I checked into this 4star hotel if you could call it that. I would say 1star and thats me being nice. The hotel is advertised as a trendy hotel well its far from that.. The hotel also smelled too, not fresh. Got to the room and then about turned and checked straight back out. The rooms are very dated and the twin beds were not even together, they were in an l shape - I would maybe think of another hotel if I were you.

We had stayed in this hotel before so were very happy to go back again because staff are very helpful and location is brilliant for shopping. On this trip we were not happy with room initially assigned to us because it was twin room and more suitable for single people. When we requested another room the receptionist was extremely pleasant and moved us to a double room immediately which we greatly appreciated. Proximity to underground and bus service could not be better so would definitely recommend Hotel Am Zoo

We were very disappointed with our stay there. THe only good things about the hotel are the location (in nice, central shopping area and very close to metrto station) and the lobby. The rest of the hotel is terrible. The staff is not helpful and not customer service oriented. The plumbing has major issues so if you take a shower any time other than the middle of the night you get very little water pressure and the temperature randomly alternates between scalding and freezing (even with no other bathroom fisture being used at the same time). The carpet in the hallways and rooms is old, worn, and stained. The hallways are very ugly with pink lighting and very old and ugly dec or. The rooms are spacious but looked like they have not been remodeled in at least 40 years with tiny TV.s, ugly furnishings, garish colors, and stained and worn upholstery. This is very surprising and quite unacceptable in a four star hotel. The hotel did respond to our coplaints about the room and plumbing by offering us another room (which we took even though it was a smoking room and we don't smoke). The furnishings in the other room was somewhat better but the plumbinf issues were the same. The hotel also offerred us a bottle of champagne which is nice but does not make up for no decent shower in 4 days.

the hotel is in a great location, the beds and the room were uncomfortable, not enough blankets and the pillows were very uncomfortable.

The location was super. The rooms were small and had not been renovated for a long time, brown 70ties bathroom etc... Small lobby. The breakfast was however of very good standard. It was ok for weekend trip with friends but I would not take my partner there for a romantic weekend.

The room is a quite dated. We stayed on the fifth floor and the room was too hot. We had to get an air conditioning unit brought into the room.

Very near the train station, shopping, restaurants. Grocery store nearby. While some of the staff where exceptional, others were not very helpful.

Fantastic hotel, excellent service. Elegant decor, lounge is small but quaint. Wireless is limited to lounge and lobby only. For couples, make sure room has queen or "beds together" since most rooms have single beds. The location is the best feature - super close to all the shopping, museums, Zoo Garden area, buses, subway, everything!

Hotel is in perfect location, central, and located next to the train (Zoo) station. Rooms could be a little cleaner, carpets replaced. Staff is very friendly, helpful and multilingual.

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There is no air conditioning at this hotel. It was close to 100 degrees in our hotel room and it was very uncomfortable. Also, parking was not included in the price and it was expensive. Breakfast was not included in the hotel price and it was expensive, in my opinion. The front desk staff has no sense of humor and they are not attentive.

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Very convenient location near all public transport, shopping and parks. Very quiet; efficient staff; comfortable room; good value. Hotel has `Old World' Berlin ambiance with modern comforts. Would definitely return.

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Der zweite Besuch in diesem Haus war deutlich weniger angenehm, als der erste vor einem Jahr. Auch zu Messezeiten sollte ein 4-Sterne-Haus den Standard einhalten. Hier die „Highlights“: • Das Zimmer konnte nur exklusive Frühstück gebucht werden; beim Check in haben wir daher explizit das Frühstück „nachgebucht“. Am zweiten (!) Morgen wurden wir während des Frühstücks darauf aufmerksam gemacht, dass wir ohne Frühstück gebucht haben, so dass ich während des Frühstücks zum Empfang musste, um dies zu klären! • Je nachdem wo man in den herumliegenden Infoblättern nachschaute, gab es 3 unterschiedliche Preise für das Frühstück. • Wir hatten den (subjektiven) Eindruck, dass das Bad nach der ersten Übernachtung nicht gereinigt wurde! • Die Minibar war „laut“ – zumindest hörte man nachts ein unangenehmes Brummen. • Das Zimmer war (diesmal wegen der Lage) selbst bei geschlossenen Fenster sehr laut; da keine Klimaanlage vorhanden ist, ist man „gezwungen“ den Krach zugunsten der Abkühlung im Raum zu ertragen. • Letztes Jahr noch kostenlos, zahlt man nun für Internet via WLAN – wenn es denn funktionieren würde…

Det var Bra och trevligt. Tyvärr väldigt varmt i rummet men det var ju trots allt 30 grader ute så inte så konstigt. Vårt rum var placerat ut mot gatan så det var ju självklart ljud men med stängda fönster hördes det knappt.

The hotel is situated near zoo, and is ideal to use as a base to see Berlin. The staff is pleasant and helpful. Rooms are big and have large windows, the interior is somewhat old, but the rooms are clean. The minibar in our room had a gas leak, this was unpleasant, but the staff handeled this well andt gave us a new room within a few minutes. For couples traveling we would recomend to book a twin bed room, because in the single bed rooms, the beds are far apart and you can not move them.

Dejligt hotel i centrum. Personalet var super søde og hjælpsomme. Morgenmaden var dog dyr på hotellet

everything was ok

Een prima hotel op de Kurfurstendamm. Ruime kamer, vriendelijk personeel. Jammer alleen van de wakeup call om 7:00 waar wij niet om hadden gevraagd en de housekeeping die direct na kloppen in de kamer stond. Verder een prettig verblijf gehad.

Et hotell som ligger svært sentralt i Berlin med mulighet for å komme seg dit en vil på 1-2-3. Store shopping-muligheter i nabolaget, mange kjøpesenter og merkebutikker rett ut døra fra hotellet (Ka-De-We og Karstad noen få hundre meter fra hotellet). Det eneste vi var misfornøyd med var at det ikke ble skiftet på sengene i løpet av de 5 overnattingene vi var der, samt at dusjen var ustabil, men ville absolutt bodd på dette hotellet igjen.

Vi havde et rigtigt godt ophold på Hotel Zoo, tidlig indcheckning efter tur i natbus, super beliggenhed med mange små og billige restauranter i nærheden. Mangler bare wii-fie på værelserne.

Hotellet har fantastisk beliggenhet midt på Kurfürstendamm og det er kort vei til all kollektivtrafikk. Rommet var rent og pent og hotellet var ellers veldig koselig. Trendy lounge hvor man kan slappe av. Koselige resepsjonister.

Centralt beliggende hotel med og god standard i forhold til prisen.

After being round Berlin we think the hotel is situated at the best place, short distance to many shoppingsites.

Ett mycket bra hotell för det priset vi betalade i januari. Bekvämt hotell med utmärkt läge. Lite noncharlant nattpersonal- i övrigt mycket tillmötesgående.

værelset var ok, men lugtede af gammel røg

Kjempeint hotell med perfekt beliggenhet. Jarle Refsnes

Nachts wirklich sehr laut, weil direkt am Ku`damm, trotz wohnen in 5. Etage - gewöhnungsbedürftig. Frühstück einfach ohne besondere Auswahl. Öffentl. Verkehrsmittel gut erreichbar, Bus vor der Tür, nächste Bahnhöfe 15min Fußweg.

ett 4 star hotel med 5 star känslor. perfekt, centralt, lux, utmärkt service och prisvärd i denna katagori,

ett 4 star hotel med 5 star känslor. perfekt, centralt, lux, utmärkt service och prisvärd i denna katagori,

Die Zimmer sind abgewohnt, Aufteilung schlecht, die Bäder haben dringend eine Renovierung nötig, Geschir steht 15h auf dem Flur rum!

Værelset slidt og vi måtte selv reparere gardiner. Hjemmebar ikke opdateret, da vi flyttede ind. Bad om kreditkort oplysninger dagen efter tjek ind. Billigt hotel (i Berlin) men dyr morgenmad.

Alles wunderbar, nachdem wir auch unser gebuchtes Executive-Zimmer erhalten haben

Les parties communes (hall d'entrée, hall à l'étage, toilettes) sont très design et très agréables, les chambres sont claires et très propres, l'ascenseur ma-gni-fi-que!!!