"Very Convenient to Restaurants"
I don't know what all the bad reviews were about. The staff was great and friendly. My dog got to stay for free. The carpet in hallway was old and needs to be updated. The drain ran a little slow, but other than that the room itself had wood flooring so no mess there. Not much in the sense of amenities, but if your looking for that then stay at the […] Ritz. I brought my own blow dryer and hot iron. Like they say you get what you pay for. I enjoyed my stay. Clean and comfortable and friendly. What else do you want? Read moreGenuine Hotels.com guest review
"Clean & Comfortable"
Everything was clean and modern. Slept great! Girl at front desk was not friendly at allGenuine Hotels.com guest review
The hotel was under going renovations so the lobby was ripped up. The area around the hotel was under construction so traffic was always heavy. Most importantly, our room was clean and just as pictured. Staff very accommodating.Genuine Hotels.com guest review
Clean rooms, nice TVs, cleaning service great.Genuine Hotels.com guest review
"COSE TO MY TRAINING"
GOOD AND GOOD PRICEGenuine Hotels.com guest review
The hotel lobby wasn't the nicest and the staff was a little slow. But they were very friendly and the rooms themselves were very nice.Genuine Hotels.com guest review
"Find a better place"
I felt icky in the room. Pictures don't do the place justice. I mean.... you get what u pay for. Service at the front desk was horrible. Won't go here again.Genuine Hotels.com guest review
"red roof inn - brookhallow"
It was an acceptable experience. The important item - cleanliness & comfort. The room was clean and the bed comfortable. Having seen the price online earlier - later when booking over the phone, the price went up.Late in the evening so we took it anyway. The lack of any breakfast is annoying .Genuine Hotels.com guest review
"Easy Night in a comfortable room"
Nice clean comfortable quiet room.Genuine Hotels.com guest review
I didn't feel safeGenuine Hotels.com guest review
The room was exactly like the pictures. So nice and modern the room!Genuine Hotels.com guest review
The room itself was fairly decent with newly furbished bathroom amenities and decent furniture. However, the overall hotel was pretty disgusting. The entirety of the common areas and hallways reeked of cigarette smoke and felt very unclean. Luckily, my room did not smell like smoke.Genuine Hotels.com guest review
The only problem I had was the fact that they allow pet and that cause the hotel to have a horrible smell. But everything else turned out great.Genuine Hotels.com guest review
"It served it's purpose"
The hotel is located close to where I was traveling. The construction wasn't a huge problem. The room was clean. Only dislike was the stale cigarette smell. I requested non-smoking. Maybe that was just the normal smell. Lastly, the comforter was terrible. There were tears and holes. Not sure why they didn't replace it. I will not recommend or return […] to this Red Roof. The Red Roof in my town in much nicer. Read moreGenuine Hotels.com guest review
"ok for the price.."
Booked room and arrive to check in ; We recieved a handicapped room with a stand in shower. After showering for 5 mins the entire bathroom was flooded. Shower fixtures didnt work properly , and the Countertop barely holding up. Overall everything else was pleasent.Genuine Hotels.com guest review
"Good for one night"
It smelled closed in since the ac was off. Once it cooled it was better. It was sad to see the pool closed early since I had planned to go for a night swim. Overall, It was okay. I've stayed in better hotels, but have paid more too. You get what you pay for.Genuine Hotels.com guest review
"need to drop a star"
The room had an icky feel to it. The floor was sticky under foot and there was a tile missing off the floor that left a deep hole near the toilet. Will not be staying there again. It did not qualify to be a 2 star hotel. More like 1 star.Genuine Hotels.com guest review
Worth the stay For the priceGenuine Hotels.com guest review
"1 complaint all else okay"
Location was perfect for where I was going while in Texas. I can say the room was clean each and every time we return. Only complaint is there was no vent in the bathroom and there was no way to open the window to allow fresh air in which made than room stuffy at timesGenuine Hotels.com guest review
For the price really bad overall. Dirty room, unprofessional staff, people fighting in front of my room at 5:30 am. I told them twice to fix the shower but after two attempts it was still clogged.Genuine Expedia guest review
A pleasant stay just off the highway. Good restraunts within walking distance. It's a $50 dollar a night motel and that's what I was looking for and not a bank breaker for a quick stay. Not a bad place to stay.Genuine Hotels.com guest review
Young lady at front deck on my check in was polite and helpful and thats the only good thing i can say. Nasty brown stained mattress in the stairway area and doors did not funtion properly. Cleaning staff took the dirty towels and did not replace most of them. The toilet paper roll was empty on the holder and they did not even replace it. The bath soap […] appeared that it had been run over by the cleaning cart and still put out. I had left a t shirt on the bed and it was thrown on the nasty floor so they could make the bed and more... I will NOT ever stay there again, i will sleep in my vehilce! Read moreGenuine Expedia guest review
"Great price and great location."
Location was great! Price was even better! Bed was super comfy and the TV was great! Overall the room looked and smelled clean however we did see a small roach in the room. Since you can't avoid bugs anywhere, I would definitely stay here again!Genuine Expedia guest review
"Surprisingly Nice for the Price"
The rooms have recently been redecorated and are actually pretty nice. There are lots of outlets and even USB plugs. Nice large LED TV and a mini fridge and microwave. It's not fancy at all, but it's clean and comfortable and a lot cheaper than similar properties in the area.Genuine Hotels.com guest review
Check in clerk was having personal conversation with either the local cop or the security personnel and what appeared to be guest dressed in regular clothes until the guest went behind the counter and made himself at home. Her mannerism on having to wait on me suggested that i had really interrupted her and she was disturbed by it.Genuine Expedia guest review
decent,Genuine Hotels.com guest review
Creepy, undesirable hotel. Period. Could not wait to get out of there.Genuine Expedia guest review
Unfortunately we will never return to this particular hotel. The last two times we stayed there we saw some uncomfortable trends. First time.... we saw someone with a wrapped head cover sleeping in front of our parking place. Second time...there where quite a few "bikers" hanging around the back of the building. Third... and last time we will stay there; […] at 11pm we received a call from the front desk that our car flasher lights were on. My husband went downstairs to turn them off.....when he came back inside two policeman and perhaps a plain clothes officer got off the elevator with six young handcuffed women. That did it for us. Read moreGenuine Hotels.com guest review
The room was fine except for the a/c that does not stay on, it just goes off and on as it chooses. Needless to say the room was hot. But not as hot as the hallway which seemed to have the heat on. Then for the 3 days we were there 2 girls who were always on the computer playing games all day and night who obviously were not staying there , probably […] friends of the girl behind the desk who were never asked to leave. And the young couple who "really needed to get a room" if you know what I mean. Were never asked to leave either. I had 2 kids with me and going through the lobby was VERY awkward. Was my first time at a red roof inn and will definitely be the last. Read moreGenuine Hotels.com guest review
The first room they gave us was still dirty and smelled. Then the front desk attendant gave us another room that was clean but smelled like POT! And to top it off the door was broke and had to be rigged to close. Not a good deal at allGenuine Expedia guest review
"Ok for the price"
I was unfortunate enough to have a room next to the staff closet so there was constant drilling and hammering, the carpets were dirty in the halls and the elevators smelled terrible. No one said hello when I came in for about two minutes even though two people were there and no one else was in the lobby.Genuine Expedia guest review
"no internet for the whole week"
No internet all week. Shady area, front desk didnt care. Not a place for the family. Better for truckers and one night, hardluck stays.Genuine Hotels.com guest review
"No Hot Water"
We checked into the hotel, yet was not informed that the entire facility was out of hot water. After about 2 hours when we decided to shower we discovered the problem. Called the front desk and was told it was a problem with the city and they could t do anything. We asked for a refund and was told she had to ask the manager because it was not their […] problem.. News flash.. Each facility heats their own water not the city, the city provides the water. The hotel next door had hot water, therefore we were lied to about the situation. Not to mention the loud construction going on in the rooms near by was quite bothersome. Needless to say we left after being there for two hours, and got a refund. Read moreGenuine Expedia guest review
Price was affordable, halls had peculiar smell. Bed was comfy but room was bit small. Ice machine did not work. Staff was friendly.Genuine Expedia guest review
Breakfast should be included. Rooms are clean, don't care for bedspread but I just pull it down. I have stayed there twice and have seen no bugs in rooms.Genuine Hotels.com guest review
"Great hotel close to all the destinations"
Like the hotel it was close to every destination I was going and on the other side of the freeway was shopping center and great restaurants.Genuine Expedia guest review
Red Roof is the bet value for the money. The rooms are clean, fresh lobby coffee and access to the lobby computers 24 hours a day is a plus.Genuine Hotels.com guest review
The overall stay was good. I thought the standard room was kind of close quarters, but overall it was good. Comfortable. I enjoyed the décor it was good to see something different then the same old things like wood floors and color on the walls. I enjoyed it. Would stay again real soon.Genuine Hotels.com guest review
"Don't Stay Here!"
This hotel was a nightmare--and I'm not that easy to please. The front door (to the hotel entrance!) stuck, and I had to have the desk person come and open it at times. The exterior was old, not kept up, fading paint. The "free Wi-Fi" was inconsistent and I had to call the front desk several times to re-set the server. The lobby was cramped and dirty. […] The hot tub, which I sorely needed was not hot--it was barely warm. The hotel pool and hot tub had about 30-40 young people in it, and being very loud until 11:30p, when I finally called the front desk to ask the people to quiet them (I was on the sixth floor and they still were keeping me awake). I found it odd that they didn't have a security person that noticed this before I called--the pool was supposed to be closed at 10:00p. Overall, a very negative experience, and I'll not be going back to THIS Red Roof Inn and probably will be unwilling to try any Red Roof Inn now--bargain or not. Read moreGenuine Hotels.com guest review
Nice rooms. Clean. Staff was helpful but the elevator worked when it felt like it.Genuine Expedia guest review
"Entrance and Lobby shabby"
Okay in a pinch, nice flatscreen tvGenuine Hotels.com guest review
"Good budget hotel"
We have stayed here several times. It is right across the freeway from some great restaurants. The best rooms to get are the standard and deluxe sized rooms. All of the rooms were updated and very decent considering the rate. It was quiet. I also like that they have a lot of rooms that are inside that open to an indoor corridor as opposed to opening […] directly to outside/the parking lot. Don't even bother with the superior sized room. The standard and deluxe sized rooms were way cleaner than the superior sized one. Even though the superior sized one was very large, The room had a funny smell and a lot of black mold in the cracks of the sink where the sink stopper should have been. I think all the rooms had a refrigerator and a microwave. I know the superior had a full sized refrigerator. This isn't a place where I would feel comfortable leaving my luggage. It is just a place to sleep, shower, and be on your way. I will say they have great soap. Housekeeping woke me up when I forgot put the "do not disturb" sign on about 2 hours before checkout. Check out is at 11, but I heard that you can request a late checkout of noon. However, after noon there is at least a $10 fee. Read moreGenuine Expedia guest review
"Convenient and Affordable Hotel"
The Red Roof Inn at Brookhollow was very affordable. The staff was very accomodating. This hotel has been recently updated with contemporary furniture and a large LG flat screen T.V. There is a serious security system installed on the site and a security patrol monitors the hotel at night. I felt very safe.Genuine Expedia guest review
"Affordable location/Decent location"
The Red Roof Inn was located close to downtown Houston and was affordable, which were the most important factors for me seeing as I was down there solo for business. The room had been updated, which gave it a nice clean feel. However, the staff was not overly friendly and although my room was non-smoking, I could tell someone had smoked in there. It […] wasn't bad enough that I complained--after a few minutes I became immune to the smell--however, upon arriving back home and opening my suitcase, I realized that everything from the trip smelled like the room. Also one of my bathroom towels had been signed by a previous guest. I feel it would be appropriate for the Red Roof Inn staff to remove that towel from circulation. Read moreGenuine Expedia guest review
"It's OK. Good price."
It was OK. Very good price but some issues with the upkeep. Overall could be cleaner. Staff was friendly. Nothing was too concerning except for the treads seemed loose on the west stairway between the second and third floor.Genuine Expedia guest review
"it was so nice we ended up stay here then any were"
was wonderful would stay here again we ended up having to stay longer than planed so instead of finding another place we stayed here might even stay here the next time we come to houstonGenuine Expedia guest review
Nice; the room was better than other hotels with the big screen, leather couch, and color coordination.Genuine Hotels.com guest review
Love it!!Genuine Hotels.com guest review
"Not happy at all"
Bad service and quality..Genuine Hotels.com guest review
"ok for the price"
Neighborhood was not the best. Rooms were fairly clean, hallways and common areas not as nice.Genuine Hotels.com guest review
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