"Would not recommend Hotels.com"
This hotel was okay, I had booked a 3 star hotel with hotels.com and got there and the reservation I had made was not available, so they booked me this 2.5 star down the road. This was a frustrating experience and would not recommend Hotels.comGenuine Hotels.com guest review
"not worth the money"
The hotel room was clean; however, the rooms are dated and in need of renovations. I don't think it was worth the $79/night.Genuine Hotels.com guest review
"Five Minutes from Galleria and surrounding areas"
Flew in from Ohio to spend the weekend with my sister and attend a high school reunion. Do not stay here if you are expecting a five star hotel. This hotel is a little older. The staff was very pleasant and welcoming and the rooms were nice. Could use some up dating but very good location and very helpful staff. Hot breakfast was a plus and actually […] pretty good! I'd stay again. Read moreGenuine Hotels.com guest review
"Nice people make places nicer."
Just really nice people running it. Hottub motor was out...not so hot, but comfortable beds and great area for food!Genuine Hotels.com guest review
exactly what you would expect at this price point. Nothing fancy. Just a basic, average, pleasant, motel with better than average staff. Seems to not have had a deep cleaning in many years, a little older and showing signs of age but all that would make no difference if they would make an investment in rug cleaning, power washing etc. They should watch […] an episode or 2 of one of those hotel makeover shows if for no other reason then to get rid of those dated and dirty bed covers. Read moreGenuine Hotels.com guest review
"Great Value for the Money"
The front desk staff was extremely helpful. I arrived a few hours early, and a room was available so they let me check in. I had my "Do Not Disturb" sign up one morning and they missed cleaning my room. I called the desk about 5pm and they had a person cleaning my room (with a very good attitude) in less than ten minutes. The only reason it doesn't […] rate a solid five is that some of the furniture and bedding is a bit old, but it was CLEAN. Great value for the money. I would definitely stay here again. Read moreGenuine Hotels.com guest review
"If you like motels"
If you like motels this one is clean, and in a nice area.Genuine Hotels.com guest review
Very convenient location for shopping and other parts of northwest Dallas. The complementary breakfast was prepared on time and offered a good variety of food.Genuine Expedia guest review
"4th of July"
Went there to observer July 4th works. We were put on the 2nd floor facing the fire works. The view was great and the staff brought chairs around so we could set and watch the display. Real great eveningGenuine Hotels.com guest review
Ok but room had a old smell to it. Almoss liked a animal a pet smell.Genuine Hotels.com guest review
Stayed here while we attended my father in laws funeral. The location was good for where we needed to be. The room was clean and very quiet. The breakfast however left much to be desired. Staff was kind and helpful.Genuine Hotels.com guest review
Some things about the hotel were good, I enjoyed the breakfast with a waffle station, the service was very friendly, and it was a good area with many places to eat within walking distance. However, my room was dirty - there was hair in the bathroom, the carpets were not clean, and some of the pillows on the bed were dirty and the sheets stained. However, […] when I asked for anything, the staff was very accommodating. Read moreGenuine Hotels.com guest review
"family getaway in Addison, TX"
We did not enjoy it as well as the other hotels on our trip as we feel more secure when the rooms open from the inside of the hotel and not outdoors. We did enjoy dinner at the Indian Restaurant next door, although it was a bit pricey. We thought the Texas Waffles were a fun treat, but since I have dairy and gluten issues, I missed having boiled eggs […] available. We also appreciated the refrigerator in the handicapped room. Read moreGenuine Hotels.com guest review
"Nice hotel close to MANY restaurants"
Good beds, Great breakfast. Average hotel room; a/c might need maintenance. Polite helpful staff. Close to other hotel where my class was held. I booked the room because as a female alone, I wanted to smoke in privacy of my room.Genuine Expedia guest review
I enjoy it I'd like to recieve discounts I stay their alotGenuine Hotels.com guest review
Having been to this part of town before, I felt shopping for a bargain was reasonable. I won't make that mistake again. After driving more than 4 hours through freeway construction and congestion and arriving late in the evening I was eager to check in and get to sleep. The front desk clerk was friendly despite the phone ringing constantly interrupting […] him. I requested a quiet room and was given a room on the second floor, in the middle of one side because it was ostensibly less populated. The room itself wasn't problematic, although the bathroom was shabby and had seen better days. The room was not remotely quiet though. Despite the late hour there was a man talking loudly on a cellphone outside my door, small children running down the open air hallway screeching and a man in a tank top shouting to his homes about a party. Checkout was quick and easy. The free breakfast consisted of a bowl of rotten apples, yogurt and cereal. There was also hot food available: scrambled eggs and link sausages. Aside from my concerns about safety and quiet, the worst part of the stay was the bed. I did not get a good night's sleep and felt like I'd been run over by a truck the next day. Any money I saved on the room was lost after sleeping on the awful bed since I needed a massage to soothe my aching back and neck afterward. Read moreGenuine Hotels.com guest review
"This hotel is way overrated at 3.9."
This hotel is rund down and is not a value at $74 per night. I arrived late and had accidently egistered for a smoking room in error. There was no non-smoking. It was terrible. Fortunately, the next day they moved me but the hotel is just bad.Genuine Expedia guest review
"A little pricey"
I have no complaints with this hotel. Location for our event, condition of the hotel and of our room were clean and neat. Beds were comfortable. The breakfast buffet was great, and staff were courteous and helpful. It was definitely a 2 plus star. I don't give it a three because there were other hotels at a similar price with more amenities and a bit […] more upgraded quality. I would recommend. Read moreGenuine Hotels.com guest review
I was able to check in at noon instead of 3:00. This was very helpful as my wife was having surgery and I needed to get everything ready for her to rest. They helped me with spoons and forks when I realized I had forgotten them. The place was clean and moderately updated. Good people taking care of it.Genuine Expedia guest review
I stay here often and it is very nice. Inexpensive and great for the price.Genuine Hotels.com guest review
"Nice hotel but the grounds could have been cleaner"
It was ok. Could have been more memorable. I was in Texas visiting family. The room could have had a refrigerator and a microwave. Couldn't bring food back because I couldn't reheat it.Genuine Expedia guest review
"Solid 2 1/2 Star Hotel"
The hotel is on Beltline, so it is walking distance to many restaurants. It was also close to where I was working. There was an old AC unit and some sheetrock in an outdoor hallway that was a turn-off but otherwise I was very satisfied with my stay.Genuine Hotels.com guest review
Old and dirtyGenuine Hotels.com guest review
"4 days in a cheap hotel"
Noisy older property with revamped rooms but peeling dirty walkways staris and walls.Genuine Expedia guest review
"I stayed at much better place at the same rate."
The staff was nice. However, everything about the place is old with refrigerator motor making such a noise that I thought someone with large vehicle driving by outside of my unit. Outside of the place needs to be cleaned. I have spent much less for better place using Expedia's unpublished rate hotels. This hotel's both published and unpublished rate […] needs to come down. For the rate I paid, the hotel needs to keep the place much cleaner and add updates for sure. Read moreGenuine Expedia guest review
"Not worth it"
I think the hotel needs renovating. the room smelled sour. The towels had hair on them. Glad I brought my own. one star because of locationGenuine Hotels.com guest review
Stay was ok -- nothing special. Room was clean. Hotel is in a safe neighborhood with LOTS of fine dining in walking distance.Genuine Expedia guest review
The hotel room was rundown and the carpets were filthy. So much bleach on the towels and sheets. Yes I know bleach kills germs but you do not need to use that much if you keep it up. Overall experience was ok. We will not stay there again.Genuine Hotels.com guest review
Other than the bed was hard no problemGenuine Hotels.com guest review
"great location, good value"
Pleasant room, nice staff, quiet and peacefulGenuine Hotels.com guest review
"Walking distance to stores and restaurants"
I am very pleased with the hotel and their staff. Friendly and very courteous. I would definitely stay here again.Genuine Hotels.com guest review
"Quality Inn Worth More Than Price"
Our room was clean and well-laid out. The bed was comfortable, and the location right in the middle of the restaurants and attractions in Addison, Texas, was perfect for our needs. Additionally, the swimming pool and hot tub were clean and easily accessible. And the free breakfast offered just the right amount of food for us. Thanks for a wonderful […] stay at a very reasonable price. Read moreGenuine Hotels.com guest review
The exterior of the motel leaves you second guessing, but interior is clean and attempts to update rooms have been made. Beds are comfortable. Worth the stay. Accessible to numerous restaurants .Genuine Hotels.com guest review
"Pretty good but..."
My overall stay was pretty good but I had a couple of issues. The person that checked me in was really friendly. He gave me a room in the very back of the hotel and it was just only me. I pull around and as I park I seen a big group of guys walk out there hotel being loud making their way upstairs where I'm guessing they had other friends up there plus […] it was spring break. I went back to the lobby to change out the room and he was very understanding and put my closer to the lobby. I probably wouldn't stay here again since a outside walk up room isn't my thing. Thru out the night I can hear people walking up and down, being loud, and cars parking. If your a girl and your by yourself it's probably not the best hotel to be in. Read moreGenuine Hotels.com guest review
It was very dirty, I even slept with my own blankets and pillows, and walked around with socks on at all times. It was also deceiving booking it on hotels.com. I would never recommend this motel, not hotel.Genuine Hotels.com guest review
"Close to training facility"
The room was comfortable. The staff was friendly. The eggs and sausage both monings I had continental breakfast however were stone cold. I did use the microwave to heat them, but they should have been hot when served.Genuine Hotels.com guest review
This motel is about as close to the center of Addison as you're likely to find. It's an older facility, so the decor is fairly dated, but with the lights out and your eyes closed, who can tell? The room was clean, stocked with all the expected items (soap, shampoo, lotion, glasses, coffee, etc), and small appliances (hair dryer, coffee pot, iron & ironing […] board). The clerk who checked me in was very helpful, even changing my room for one on the first floor when I was originally assigned a second floor room and there is no elevator (bad knees, can't climb). Read moreGenuine Hotels.com guest review
"attention: currently under construction!!!!"
wish we would have had a heads up on the construction/re-modeling of other rooms in the hotel, which just so happened to be next door and the following 4 doors down. After the crew had called it quits for the day, right around 5:30pm, the neighbors on the other side of us, decided to stay outside on the "porch" all night and continue to get even more […] drunk. (completely agree, and absolutely NOT against the idea that people drink and relax while on a get away/vacation) The problem we when they became rude and obnoxious, using inappropriate language and making degrading comments and not taking the hint even after closing door, curtains and turning lights off in our room. completely understand that hotels are not responsible for how guests act and what they may say while intoxicated, i think it was a combination of the construction, loud saws, loud slamming of doors, constant hammering all day long, and shouting of workers among one another to hear each other over all the other chaos going on around them, lol, a combination of all of those things, on top of my rude neighbors that made our stay anything BUT relaxing!!!! Read moreGenuine Hotels.com guest review
Very good location and very good serviceGenuine Hotels.com guest review
Unacceptable other than the bed. Had a "bottom of the line" appearance and feel. We were quite surprised that it did not live up to its name. Were scheduled to spend three nights, but checked out after one.Genuine Hotels.com guest review
It was horrible!! The staff was very rude and treated me like i was stupid. The sheets smelled like cologne and random people would knock at my foor. I dont recommended this place to anyone. It was torture sticking it out for 2 days!!!Genuine Hotels.com guest review
"Nothing exceptional about this place"
The room smelled like new paint which gives me a headache, the air conditioning clunked enough to wake me up, & the bath towels were least 5 years old. I would prefer not to stay here again. On a positive note, many fine restaurants surround this location.Genuine Hotels.com guest review
I stayed with my two young daughters--had a good stay.Genuine Expedia guest review
The room was excellent with very nice, helpful employees.Genuine Hotels.com guest review
"Close to my daughter and grandsons"
Very pleasantGenuine Hotels.com guest review
"If you won't be in your room much, it's ok."
The bed was comfortable and the breakfast was good, but it felt like Low Quality Inn because of junk stored around the rooms, a moldy looking bathtub and a smokey smell in the non-smoking room.Genuine Expedia guest review
I had selected this hotel based on other reviews and its location, but I would not stay there again or recommend it to anyone else. Other than the main traffic area the floor looked like it had not been vacuumed. It smelled of heavy cigarette smoke and I saw two cockroaches. The location is ideal, but the rooms need drastic updates and maintenance. […] The ceiling in the bathroom had several brown water marks from a leaky roof and the fixtures and carpeting appear to be orginal from decades ago. Also, when I went to use the iron, rusty water came out and ruined a nice dress shirt. Read moreGenuine Expedia guest review
"Would not recommend this spot"
The hotel is in dire need of renovation! Room is in poor condition, and TV was extremely old. Although it was obvious the room had been sprayed for roaches, they were present and large everyday during my stay.Genuine Expedia guest review
"Don't stay here if you're looking for a nice place"
The staff was very friendly and helpful. The room appeared to be clean enough. Hot water and shower pressure were good. But the decor is horribly dated and unwelcoming. The air conditioner was not plugged in, a lamp didn't work, and the non-smoking room smelled like cigarettes and cheap men's cologne. Between the awful decor, cheap feel of the room, […] and the hotel's abundance of sketchy-looking people walking around, I could never recommend anyone stay here. Not when there are two very nice hotels practically across the street for only $35 more a night. Read moreGenuine Expedia guest review
"Nice for the price"
Stayed here for a quick trip to DFW. I chose this place because of the price and proximity to my destination. The staff was very friendly and the room was clean. I had a quiet and nice experience here.Genuine Expedia guest review
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