"It was fine"
nice location, nice hotel. found it a decent rate at the last momentGenuine Hotels.com guest review
Response by Hyatt Regency Pier 66 We are thrilled your last minute booking turned out to be our Hyatt Regency Pier Sixty-Six! It looks like you were pleased with our hotel, amenities and location and we hope you visit us again soon.
Our room was not clean - the sheets had a big stain in them. We did call housekeeping at 9:00 at night and they were there within 10 minutes to change the sheets. I would never recommend this hotel nor would I ever stay here again!Genuine Hotels.com guest review
Breakfast was not very goodGenuine Hotels.com guest review
Response by Hyatt Regency Pier 66 Thank you for your comment. We are sorry you were disappointed with the breakfast options. We will share your feedback with our culinary team. We hope you enjoyed your stay overall and that you will visit us again.
I was satisfied with may stay in the hotel, the only thing I was not prepared for was to pay $21 per night for parking.Genuine Hotels.com guest review
Response by Hyatt Regency Pier 66 Thank you for staying with us and for giving us five stars. Due to our location, parking space is at a premium and in high demand. Although seemingly high, our rate is in fact very competitive to other hotels in the area. We are happy you enjoyed your visit and look forward to welcoming you back in the near future.
"Excellent customer service"
This hotel isn't within walking distance of a beach, but the pool area was awesome. We have a small child, so we rented a cabana by the pool for some sun protection. It was $75, but apparently during holidays and other high traffic times, it's $150. We arrived early and were given accommodations for an early chek in. The bell hop took us to our room […] and when we entered, it hadn't been cleaned from the last guest yet. So the bell hop called the front desk, and they quickly got us another room AND gave my husband and I free breakfast for the next morning. I'd consider that a favor on top of a favor. The room was really clean and spacious. We enjoyed dinner of the balcony overlooking the pool. So sad that the revolving restaurant at the top wasn't open anymore. It's only open for special occasions now. That was the main draw to the hotel for me. Such a shame. But all in all, I'd recommend this place. Excellent customer service. If you want to go to the beach, you have to drive, but the pool was beautiful. Read moreGenuine Hotels.com guest review
Response by Hyatt Regency Pier 66 We are thrilled your entire family enjoyed your visit to the Hyatt Regency Pier Sixty-Six. We apologize for the error at check in but are glad our team made up for it quickly and the rest of your stay was relaxing and pleasant. Pool cabana is a great place to cool off from the sun! Although the Pier Top has only been open to public events for many years now, we do open it for certain holidays and you are welcome to visit it to enjoy the views during your stay if not events are scheduled. Just ask our front desk team for access. We appreciate your feedback and hope you will have a chance to visit Hyatt Regency Pier Sixty-Six again in the future.
The only thing the tower was not openGenuine Hotels.com guest review
Response by Hyatt Regency Pier 66 Thank you for your feedback. We are sorry we did not have availability in the Tower room during your visit to Hyatt Regency Pier Sixty-Six. Tower rooms offer great views of the Fort Lauderdale area and we hope you will be able to experience them next time. We are happy you enjoyed your stay overall and we look forward to your return in the future.
"Another great stay"
This was my second stay at this location and it was just as enjoyable as the first. The grounds are beautiful and the pool(s) are relaxing. The staff is attentive and solved a minor issue with the room quickly. (The mini-fridge wasn't working.) As a solo traveler, I was treated well. I will stay here again and I've recommended the Hyatt Pier 66 to my […] family and friends as well. Read moreGenuine Hotels.com guest review
Response by Hyatt Regency Pier 66 Thank you for your great review and returning to Hyatt Regency Pier Sixty-Six! We are thrilled you were pleased with both of your stays and appreciate your kind comments about our team, who is always friendly and attentive. Thank you for recommending us to your family and friends and we look forward to welcoming you back to Pier 66.
"Perfect cruise hotel"
Stayed one night before leaving on a cruise. Fantastic location with proximity to the airport, cruise terminal and beach. Best feature was definitely the pool. Huge pool and whirlpool and plenty of lounge chairs.Genuine Hotels.com guest review
Response by Hyatt Regency Pier 66 We hope you had a great cruise! Thank you for choosing our Hyatt Regency Pier Sixty -Six for your pre cruise accommodations. We appreciate your feedback. We are pleased you found our location convenient and hope you visit us again for more leisure time at the pool.
"Perfect hotel and view"
We had the best experience ever. I recommend the tower on a high floor.. it was perfect.. the pool the bar and breakfast. A little pricey on breakfast but its a buffett.. The employees where perfect...Genuine Hotels.com guest review
Response by Hyatt Regency Pier 66 What a pleasure to read "Perfect" in your subject line and review of your recent stay at the Hyatt Regency Pier Sixty-Six! We will pass the compliments to the team, thank you! We are glad your accommodations, particularly the views and all the amenities together with exemplary service made for an unforgettable visit. We look forward to seeing you at the Hyatt Regency Pier Sixty-Six in the future.
The room where I stayed needs an update. The room is cold and uninviting. Some of the furniture is stained and needs to be replaced. I would not stay in this room again.Genuine Hotels.com guest review
Response by Hyatt Regency Pier 66 Thank you for staying with us and providing us with your important feedback. We are sorry you were not pleased with your accommodations but would like to let you know we are working on improving the condition of all the rooms. We hope we can offer you a much better experience next time around.
The room was not cleaned prior to arrival. I walked in the room to see a dirty bathroom with towels on the floor in piles. The linen had not been changed from the last guest and the beds were not made. I waited an hour on housekeeping to come to the room and clean it. Not worth the money and very unorganized.Genuine Hotels.com guest review
Response by Hyatt Regency Pier 66 We were distressed to hear about your experience at our hotel and will pass your comments to our housekeeping department. We can only hope you give us another chance so we can provide you with the stay you deserve and expected the first time. Thank you for sharing with us your comments.
We will definitely be returningGenuine Hotels.com guest review
Response by Hyatt Regency Pier 66 Thank you for visiting our Hyatt Regency Pier Sixty-Six and for posting your comment. We are very happy you consider returning as it means we were able to meet your expectations and create a memorable experience during your recent stay.
The quality of the individual rooms varies greatly. We stayed in three different rooms; one excellent (updated bathroom, tiled floor, modern look and feel), one okay, and one that needed updating and maintenance (moldy smell, worn carpet and drapery). The staff was friendly, service excellent, pool area and gym very nice. Would stay there again.Genuine Hotels.com guest review
Response by Hyatt Regency Pier 66 Thank you for choosing our hotel during your visit to Fort Lauderdale and for your valuable feedback. We are in the middle of updating our rooms so that all of them can offer the same standard and comfort for our guests. We are very pleased you enjoyed our hotel and amenities overall and that our team provided friendly and exemplary service. We look forward to seeing you again in the future.
both my kids developed rashes after using swimming pool. Also room had bad smell and was not very clean.Genuine Hotels.com guest review
Response by Hyatt Regency Pier 66 We were distressed to read your feedback regarding your visit to our hotel. We hope we were able to provide assistance while you were in the hotel and last but not least we hope your children are doing much better. Rest assured we will pass your comments to other departments. We would love you to return so we can offer you a much better experience. Thank you.
At the time of check-in they gave me a room old and a stinky and went floor, this was the first floor and the view was not what I book construction view The first lady she was taking care of us she was rude at the front deskGenuine Hotels.com guest review
"Good location with easy access to city center"
Comfortable stay but had all kind of insects outside my roomGenuine Hotels.com guest review
I thought it was way too short. would chose hotels.com (have in the past with good results) and Hyatt Regency Pier 66 for sure.Genuine Hotels.com guest review
The picture on the website was a beautiful hotel. When I checked in, I was givena room in the old wing of the hotel, which was somewhat less than satisfactory. Not very clean, poor television service, but a comfortable bed. The property and pool were very nice.Genuine Hotels.com guest review
"close to all must-see sights"
My stay was greatGenuine Hotels.com guest review
"close to all must see sights"
it was great i had enjoyed itGenuine Hotels.com guest review
Moved our first room without problem. Construction outside. Valet guys really helpful!!!Genuine Hotels.com guest review
Response by Hyatt Regency Pier 66 We apologize your first room overlooked the marina renovations (to be completed mid October) but are pleased to hear our team was able to offer you an alternate room with a much better view. We will pass on the kudos to the valet team, thank you for the compliment! We hope to see soon again at the Hyatt Regency Pier Sixty-Six.
We live in the area and took a short gateway. It was a great surprise to meet a wonderful staff from the first beginning! Front desk was extremely helpful and upgrade our room immediately upon request. Stayed in a junior suite and the views was incredible! To sum it up - amazing experience! Highly recommend!Genuine Hotels.com guest review
Response by Hyatt Regency Pier 66 Thank you for the five star review and high recommendation of Hyatt Regency Pier Sixty-Six to other travelers. We are thrilled the accommodations, friendly service created the getaway you were looking for. Hyatt Regency Pier Sixty-Six is ready to welcome you back anytime you need some R&R!
The hotel was easy to find. Great service and clean rooms. The hotel is located close to a mile from the beach. The restaurant and pool bar are key locations at this hotel because friends and family can get together before heading out on the town. The valet service is excellent and friendly. Overall, I really enjoyed my stay at Hyatt Regency Pier 6 […] 6. Read moreGenuine Hotels.com guest review
Response by Hyatt Regency Pier 66 We are delighted to hear you enjoyed your stay at Hyatt Regency Pier Sixty-Six, from location to accommodations and amenities and that your family and friends share some good times before heading out to explore the local area. Thank you for sharing with us your review and we look forward to welcoming you back soon!
"Expected much more for the price"
The staff was excellent, but the room was rather disappointing. The hard tile floors and very small beds (with no fitted sheets) were not comfortable at all. The back shutters did not close all the way, thus letting in the sunshine too much..especially too early in the morning. The doors that closed off the toilet and shower from the bathroom sink did […] not shut all the way. The room never got cool enough to sleep comfortably and my husband was sweating most of the first night there. I expected MUCH more from such a landmark hotel. Read moreGenuine Hotels.com guest review
Response by Hyatt Regency Pier 66 Thank you for sharing with us your review of your recent visit to our hotel. We are sorry to hear you did not seem to get a good night sleep. The majority of our rooms have carpets and other than single king beds,. they also feature two double or two queen size beds. We hope you will return so we can offer you a better experience. On your next visit, please feel free to contact us regarding the preferred room type.
"Excellent staff and service"
Great for a long stay. Not so close to restaurants and the room was a little tired, but the staff members are exceptional.Genuine Hotels.com guest review
Response by Hyatt Regency Pier 66 Thank you for sharing with us your recent experience at the Hyatt Regency Pier Sixty-Six. We are pleased to learn our team provided an exceptional service and will pass on the compliment! We hope to welcome you back soon.
For a Hyatt this place is a dump! Door handle falling off and would not work most of the time without fighting with it, bathroom ceiling falling in from leaking water, corners in room and bathroom collected dirt, elevators VERY slow. If we were staying more than a few hours (overnight) we would have checked out!Genuine Hotels.com guest review
Response by Hyatt Regency Pier 66 We appreciate your review. Guests' comments are the best way for us to pinpoint the areas where we still need to work. We apologize for the condition of the room and promise to work harder. We are in the process of updating all the guest rooms and hope you will come back for a much better experience.
Had a "Stay-action" for the weekend. We stayed in the tower and had a great time. The king size bed was comfortable and enjoyed our stayGenuine Hotels.com guest review
Response by Hyatt Regency Pier 66 Thank you for your five star comment about Hyatt Regency Pier Sixty-Six! We are extremely pleased you enjoyed your staycation with us and look forward to your return when you are ready for another one!
Hotel personell friendly. Valet service excellent. Wheel chairs on site. All personell went extra mile. Only inconvenience was a $375 hold on credit cardGenuine Hotels.com guest review
Response by Hyatt Regency Pier 66 Thank you for the compliments about our team-we will be happy to share. We really appreciate your feedback about your stay at our Hyatt Regency Pier Sixty-Six and hope you will be back soon.
"Generally a good plave to stay."
The room, especially with the balcony was very nice. The fact that wifi was now free was excellent. Friday the Top of the Tower was opened to guests for viewing of the fireworks and that was an excellent experience. The very high daily rate charged for parking was a problem. The location is scenic but there is really no where to walk and the bridge […] seemed to be open much too often, limiting access to the rest of the city. Read moreGenuine Hotels.com guest review
Response by Hyatt Regency Pier 66 Thank you for celebrating the Fourth of Jul at the Hyatt Regency Pier Sixty-Six. We loved viewing the fireworks from the Pier Top and are glad you did. We understand how you feel about the drawbridge! The one by our hotel opens every hour on the hour and sometime every half hour in marine season and even though we locals know the schedule we still get stuck sometimes.On the other hand we love the intracoastal views that make the drawbridges a necessity. If walking seems much (especially on a hot day!) we offer complimentary beach shuttle and there is also Sun Trolley across the hotel. In the end of October Water Taxi will resume its services at the hotel. Thank you for your review and we hope you will visit us again in the future.
"Very nice hotel"
The hotel breakfast was nice and delicious. The hotel itself was very nice. Great view. Definitely will stay again.Genuine Hotels.com guest review
Response by Hyatt Regency Pier 66 Thank you for staying with us at Hyatt Regency Pier Sixty-Six and for giving us five stars. We are pleased you enjoyed your visit and look forward to your return.
"Close to Port Everglades"
DId not stay in the tower and did not expect to be put in the 2 story complex that had doors open to the outside (like a motel). I am not from the south, so that may be something that is common in the south.Genuine Hotels.com guest review
Response by Hyatt Regency Pier 66 Thank you staying with us. We are sorry to hear you were disappointed with your room location. We hope we can offer you a Tower room next time you visit Fort Lauderdale.
"Excellent Customer Service"
When arriving at the hotel, I was greeted with a warm welcome as soon as I got out of my taxi. They took my bags, walked them to the front desk and introduced me to the person who will be checking me in. Very professional. I did have some issues getting into my room which was located near the pool with an outdoor entrance. But my frustration was quickly […] washed away by how excellent the customer service was. They put me in a different room with a fantastic view and continued to make sure my every need was met. After a long, difficult travel day, they made sure I felt special, like I was the only one at the hotel. I would definitely recommend staying here if you are in the area. The hotel is great, the location is close to the beach, restaurants and shopping and the support staff makes you feel like royalty! Thank you Hyatt for such a great experience! Read moreGenuine Hotels.com guest review
Response by Hyatt Regency Pier 66 We were thrilled to read you review about your Hyatt Regency Pier Sixty-Six experience. Our guests' comfort and satisfaction are our priority and we are glad you felt welcomed and pampered throughout your entire visit and that you left looking forward to another stay. Thank you so much for your wonderful review and high recommendation! We hope it will not be long before you step in the Hyatt Regency Pier Sixty-Six again.
I loved it! Walkable to all sorts of things; water taxi, restaurants, stores, great location! Runnable to beach (if you are a runner) if not, a nice walk. Never drove the car!! Huge room, huge pool -amenities for everyone! Very impressed by the handicap access (chair) available for people.Genuine Hotels.com guest review
Response by Hyatt Regency Pier 66 Thank you for sharing your great review about your stay at the Hyatt Regency Pier Sixty-Six. We are thrilled you loved our location, spacious accommodations, and amenities. Our Pier 66 team is looking forward to your return in the future!
We had a great visit only thing was we had asked for a roll away bed and at check in asked for it and I never came had to call down for it to be deliveredGenuine Hotels.com guest review
Response by Hyatt Regency Pier 66 Thank you for sharing with us your feedback about the Hyatt Regency Pier Sixty-Six. We apologize for the delay in rollaway delivery (we will relay your comment to our housekeeping department) but are pleased your overall experience was enjoyable and memorable. We look forward to seeing you again soon.
breakfast a little priceyGenuine Hotels.com guest review
"Great location, Fantastic service"
AwsomeGenuine Hotels.com guest review
We live in the area and just wanted a weekend getaway - the hotel has a great location, the staff was very friendly and the food was delicious!Genuine Hotels.com guest review
Beautiful view from the tower. Comfortable, roomy balcony.Genuine Expedia guest review
"Beautiful hotel and surroundings"
It was the perfect location for us, where my aunt, who is on oxygen and in a wheelchair, could visit with my mother, who walks with the aid of a cane. We could meet in any one of several locations, including our spacious handicap accessable room, could walk the grounds, and eat at the restaurants on-site, from pool-side to formal. My only negative is […] the $21.00 per day parking cost, which seems unreasonably high. Read moreGenuine Hotels.com guest review
we asked for smoking and didn't get one they wasn't very nice about the room they wasn't very nice to us the rest wouldn't of our stay wont stay they againGenuine Hotels.com guest review
"Perfect Location for Busines and Pleasure"
Excellent Service from Front Desk Staff! Waited for room to be cleaned but was well worth the wait. Service from Bar/Restaurant staff was excellent while we conducted a small meeting. Clean, comfortable room. Perfect location and very close to beach and shopping. Will definitely return.Genuine Hotels.com guest review
I had paid for a King Marina Pool View but when I got there weren't anymore rooms available like this so I was given an upgrade to a junior suit with double beds in the tower part of the hotel. Although this was an upgrade and the hotel was nice, I was very disappointed that the room I had selected and paid for was not available.Genuine Expedia guest review
"Nice Resort, if a bit tired."
The room and overall finish of the hotel, especially the bathroom, needs refreshing. the public areas have clearly seen investment, but not so much the rooms. The bed was comfortable however, linens good, and the pool and health club facilities good by hotel standards. Staff were very friendly and helpful throughout.Genuine Expedia guest review
"Relaxing, Clean Hotel close to beach."
I've have stayed at several 5 star hotels and this hotel out beats them all. It's very clean and comfortable. I felt like I was at a resort. The only problem was that my stay was too short.Genuine Expedia guest review
"Can't walk to anything."
Too far from the beach, too far from restaurants, just off a very busy road. Must have been a nice resort in the 1970s. Still nice rooms - after a long walk to them - but lousy location. And $23 a night in parking ruins the bargain price.Genuine Hotels.com guest review
"Excellent Hotel!!! Truly great for pre cruise stay"
Excellent experience. Great for a pre cruise or just a week stay... My family loved the hotel. Will return back the end of July!Genuine Expedia guest review
Very nice hotel, great resort area. Pools and hot tub were great along with swings, games, and other resort amenities. Also enjoyable to watch iguanas. Rooms and hotel were very clean.Genuine Hotels.com guest review
"Excellent location, excellent facilities"
I spent an excellent weekend with my wifeGenuine Hotels.com guest review
Response by Hyatt Regency Pier 66 We are very happy to hear you and your wife had a wonderful time at our Hyatt Regency Pier Sixty-Six. Thank you for your comment and we hope you will visit us again.
My girlfriend and I were doing multi-city trip in FL and booked this hotel. The place was very nice, clean, well decorated. Staff were very nice. Parking is 25 (Valet) and 21 (Self park). They have 4 restaurants - which are all good. The pool is excellent. The only thing is, it is right across the draw bridge so it is not conducive for walking around […] the area for stroll around the block. However, the hotel is situated on a huge campus and has lots of marinas you can walk in the back of the hotel. We got the Jr. Suite so the bed was very comfortable. Room was very spacious and the balcony was a plus. Will def stay here again! Read moreGenuine Hotels.com guest review
Response by Hyatt Regency Pier 66 Thank you for choosing our Hyatt Regency Pier Sixty-Six while in Fort Lauderdale. We could not be more pleased your accommodations were comfortable and you enjoyed our restaurants and premises. We appreciate the great review. Our team looks forward to welcome you back to the Hyatt Regency Pier Sixty-Six soon!
The atmosphere was great , the outdoor space is nice and updated. The hotel could use some updating on the outside .. The room was clean and comfortable, it's mostly updated .Genuine Expedia guest review
Response by Hyatt Regency Pier 66 Thank you for your review about your visit to the Hyatt Regency Pier Sixty-Six. We are pleased you found your accommodations clean and comfortable and that you enjoyed the ambiance. We look forward to your return to Pier 66 in the future!
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