"Good for the kids, but otherwise so-so"
My husband and I stayed for one night prior to a cruise. The hotel is OK, but there were signs of wear and tear; carpet getting frayed in our hotel room. I can see how this is a great place for kids. However, we don't have any, so for us it was just mediocre. The spa is in bad need of resurfacing--we both got our feet cut up. The price seemed a bit […] too high for this season. Read moreGenuine Hotels.com guest review
Quick overnight trip to south florida for business and this hotel is in the prime location; I arrived late due to flight delays, once I arrived I was pleasantly surprised with my room. The bed, was SUPER comfortable! Great blackout shades.Genuine Hotels.com guest review
"Older hotel, but well maintained and relaxing"
When we cruise, we stay the night before at this hotel. The hotel is not new but well maintained and relaxing. The room this time was very comfortable, clean and had been updated. The food in the lounge area is very good along with the breakfast in a different restaurant within the hotel. There are also two other restaurants within walking distance […] and the water taxi stops here to go to other restaurants conviently. We were overlooking the pool area but did not hear any noise once the door was closed. The staff is extremely friendly and helpful which is one of the reasons we come back. Read moreGenuine Hotels.com guest review
Perfect room in a beautiful hotel.Genuine Hotels.com guest review
"Resort disguised as a hotel!"
I wish I wasn't on business at this hotel. I wanted to play!Genuine Hotels.com guest review
"awesome place to stay before cruise!"
We stayed here two nights before our cruise. Had a great time. Food delicious. View was awesome, and car rental place right in hotel. Not far from beaches. Loved Ft Lauderdale. Would stay here again before cruise. nice pool and gym and spa!Genuine Hotels.com guest review
"60s retro modern sure to please!"
Love the retro vibe and hotel grounds. Feels like a vacation. Romantic get away. We live in the area. Will come back soon for another romantic rendezvous and explore more!Genuine Hotels.com guest review
"A fall from grace."
The air conditioning worked very inadequately and the phone didn't function very well either. Disappointing for a hotel of this stature. Other amenities were fine. Probably will not stay there again.Genuine Hotels.com guest review
Perfect hotel and locationGenuine Hotels.com guest review
Comfortable beds and they staff were excellent!Genuine Hotels.com guest review
"Good Hyatt Stay"
Room provided was not that best given I used Hotels.com and I needed to be close to the lobby. Would visit again but with a better room. Perfect location and location is everything.Genuine Hotels.com guest review
Hotel is a small slice of paradise in the busy beach area of Ft. Lauderdale close To publix grocery, restaurants and shopping. Great for family needs. But if you want elegant and being catered to you can have that also.Genuine Hotels.com guest review
This has to be the nicest hotel I have ever stayed in...I stayed here a few times last year and each time I return I realize how amazing this hotel is. My son got sick during tje say but they were more than accommodating for us... My Housecleaner on the 9th floor was so sweet to my kids.... My breakfast at Mariners Cafe with Nelson was outstanding service... […] Hotel security found an earring I lost and brought it right to my room.... The hotel itself has excellent food and great health meals for children and the grounds are kid friendly.... I only stay in 4 star hotels and I travel a lot for business.... I personally would rate this hotel a 5 star. I can't wait to return here again in April. Read moreGenuine Hotels.com guest review
"Please do yourself a favor & avoid this place."
This was absolutely horrible for the price!!!! I wish I could have never stayed there & get my money back. I could have stayed anywhere way nicer for the price & the horribly rude service.Genuine Hotels.com guest review
"Perfect end to vacation"
Wonderful resort! Staff was helpful with suggestions for dining.Genuine Hotels.com guest review
Response by Hyatt Regency Pier 66 Thank you for choosing our Hyatt Regency Pier Sixty-Six during your vacation and for posting your comment. We love to read "perfect" in the subject line, which clearly means your our amenities and service exceeded your expectations. We hope you will visit us again if your travel plans bring you back to Fort Lauderdale.
"Convenience that wasn't"
We chose to stay at Hyatt Pier 66 for the convenience of location to the piers. We found the hotel to be very clean and the surroundings relaxing and beautiful. The staff was friendly and accommodating. The only negative was the transportation provided to our cruise ship. It took us 1 1/2 hours to go approximately 3 miles. This was due to the staff […] arranging 3 different groups of travelers on the same van resulting in fighting traffic to 3 different piers. Very frustrating. Read moreGenuine Hotels.com guest review
Response by Hyatt Regency Pier 66 Thank you staying at our Hyatt Regency Pier Sixty-Six prior to your cruise and for taking the time to share your experience. We are pleased to read you found your accommodations clean and comfortable and our team was friendly and ready to assist when needed. Our apologies for the delay in taking you to the cruise port and will share your comment with the shuttle management. We hope you enjoyed the cruise as well and will return to our hotel in the future.
"A positive review on the Hilton Marina !"
We received a lo of help from the concierge regarding where to go, water taxis, etc. We were surprised with how convenient the hotel location was to the pier. One thing a little disappointing was the long taxi line at checkout.Genuine Hotels.com guest review
Very comfortable hotel.Genuine Hotels.com guest review
Response by Hyatt Regency Pier 66 We are glad to hear you had a comfortable visit at our Hyatt Regency Pier Sixty-Six and appreciate the five star rating! We hope you visit us again soon.
I have stayed there many time but this is the last until the hotel needs an update.the front desk area is a 10 but the room we had marina view was terrible a 2 star if that paint peeling of the wall in the bathroom large gap under the door entering the room an a couple bugs decided to join us. grossGenuine Hotels.com guest review
Response by Hyatt Regency Pier 66 Thank you for your loyalty to our hotel over the years. We are sorry to read your last visit was not exactly what you expected based on your previous stays. We will definitely pass on your comment to our maintenance team-our apologies for your experience. We are actually in the process of updating guest rooms and public areas and there are numerous projects in place. We are glad our front office team once again offered a perfect service and promise to work harder on our product. We would love to welcome you back soon!
"Best in Ft. Lauderdale."
Would recommend this hotel to anyone going to Ft.Lauderdale. Wonderful stay!Genuine Hotels.com guest review
Response by Hyatt Regency Pier 66 Thank you so much! We are happy you enjoyed your stay and appreciate your comment and high recommendation. We look forward to seeing you again in the future.
"Great Hotel to mix a bit of business and pleasure"
Property is impressive. Had meals and both Grill 66 and Pelican Landing and would recommend both. In particular, the fish tacos at pelican landing were excellent with a great ambiance and view from the deck. Pool area is relaxing.Genuine Hotels.com guest review
Response by Hyatt Regency Pier 66 Thank you for staying with us at our Hyatt Regency Pier Sixty-Six and for your review. Glad you got to enjoy both Grille 66 and Pelican Landing (we could not agree more on the fish tacos!) and that you found time to relax at the pool in between business duties. We hope you will visit us again if your travels bring you back to the area.
"won't be back"
This is obviously an old hotel. We stayed in a room by the marina that was along the lines of a Motel 6. A $100 room for about $300. Shouldn't be flagged as a Hyatt.Genuine Hotels.com guest review
Response by Hyatt Regency Pier 66 We are sorry to hear you were disappointed with your accommodations. Our hotel is over 50 years old and while we are proud of our history we realize updates are always needed. We have made many changes to our guest rooms and public areas over the years, are in the process of making new ones and there is more to come. We hope you will give us another opportunity to offer you a much better stay in the future.
"A good place to stay for a short stay"
We stayed two nights before a cruise.The hotel was near the ports. The buffet breakfast was expensive, but the pool cafe was fine for a light breakfast. The room was fine, clean and quiet with a canal view but far from the main building and facilities.Genuine Hotels.com guest review
Response by Hyatt Regency Pier 66 Thank you for choosing our Hyatt Regency Pier Sixty-Six for your recent visit to Fort Lauderdale. We are sorry you found your accommodations a little far from the main building but are glad you enjoyed the room and view overall. On your next visit, please contact us directly a few days ahead of your arrival and we will be happy to block a room closer. Thank you for your review and looking forward to welcoming you back in the future.
Great location and very courteous staff! Large bathrooms are a plus.Genuine Hotels.com guest review
Response by Hyatt Regency Pier 66 Thank you for your five star review! We will pass on the compliments-thank you! We are pleased you enjoyed the spacious bathrooms. We look forward to your return to our Hyatt Regency Pier Sixty-Six in the future.
"No water taxi"
Disappointed that the general manager at the hotel wouldn't allow the water taxi to stop there. Main reason I chose this hotel was that with the water taxi ,I wouldn't need to rent a car. Also draperies need to be replaced , very tiredGenuine Hotels.com guest review
Response by Hyatt Regency Pier 66 Thank you for your feedback. We apologize you were disappointed in the lack of Water Taxi stop at our hotel. We are working close with Water Taxi on an alternate location. At this time, the closest stop is just across the bridge at the Hilton Marina. We apologize for any inconvenience. We have other options for transportation around the town, e.g. Sun Trolley and our complimentary beach shuttle.
stayed 1 night after a cruise.Genuine Hotels.com guest review
Response by Hyatt Regency Pier 66 Thank you for staying with us after your cruise. It seems your experience was good overall. Thank you for your comment and we hope to see you again.
"Not a good value"
Very dated hotel. Service was great. Hotel items pricey for what you got. Somewhat of a disappointment.Genuine Hotels.com guest review
Response by Hyatt Regency Pier 66 Our apologies you were not fully satisfied with your visit to our hotel and will pass on your comment to our management. We are glad our team offered top of the line service and promise to work harder to on our product to match that service. Thank you for staying with us and for your feedback.
The hotel was quite nice. The only negatives were the grounds were quite dark at night when we were walking around, but I guess that was to keep bright lights out of people's rooms, and the parking was $20, which is ridiculously expensive on top of the cost of the room.Genuine Hotels.com guest review
Response by Hyatt Regency Pier 66 Thank you for choosing our Hyatt Regency Pier Sixty-Six during your recent visit to Fort Lauderdale and for taking the time to share you feedback. Recently we have added some lights in outdoor areas and hope you will find our hotel better lit on your next visit. We are sorry you were disappointed in the parking prices. Our rates (currently at $25.00 for self and $30.00 for valet) are actually among the lowest in the area hotels. We are pleased you found our hotel enjoyable overall and hope you will stay with us in the future.
Stayed there 1 night before a cruise, location was great. It was an older hotel, but updated and nice.Genuine Hotels.com guest review
"Family friendly for the cruise crowd"
Property is attractive and well situated to get to highways given it was a biz trip. Open grounds with lots of activities and family friendly. I did not use any services save the gym. There were dust balls around the beds and the one comfy type chair had a ripped lining and was very dirty so not inviting.Genuine Hotels.com guest review
Everyone was very friendly and helpful. Thanks!Genuine Hotels.com guest review
"large rooms but noisy"
Room was very large and clean but right off the pool so it was a bit noisy.Genuine Hotels.com guest review
While the hotel is old, our room (not in the tower) was comfortable and clean, if not elegant. It was well located for the relaxing pool area. The attendants at the pool and towel services were excellent and helpful at all times. Pelican's landing restaurant in the marina was great for a casual lunch. The hotel is a distance from the beach and other […] Fort Lauderdale features (such as Las Olas). The more than $22 with tax for self parking is a pain. Read moreGenuine Hotels.com guest review
"less than expected"
was good, but the hotel needs a renovationGenuine Hotels.com guest review
"A great place to stay"
We only stayed one night, as we went on a cruise the following week, but I would definetly stay for an extended period of time.Genuine Hotels.com guest review
"WARNING IF YOU BOOK A MARINA VIEW ROOM"
WARNING!!! I booked a Marina View room for $249/night. When I got to the room there was a HUGE Yacht docked spanning several rooms and completely blocking my view of the water. I complained to staff and they told me that they "warn" guests that this could happen and there was nothing they could do. I never heard of this so complained to the Manager […] who moved my room to an upstairs level and a better view. The staff was not very friendly and definitely this hotel is NOT worth the price. Wanted to dine @ the Revolving Restaurant & Bar but that is now closed to the public. I will not stay there again. Read moreGenuine Hotels.com guest review
"Dump and Rude"
Bell hops were rude and disrespectful. Old and outdated. Not worth of a Hyatt or the price. Hyatt should be ashamed of this glorified Motel 6.Genuine Hotels.com guest review
Response by Hyatt Regency Pier 66 We are sorry to hear about your recent experience at our hotel particularly the subpar service from our bellmen. We will share your comment with our front office manager so she can review it with the team and retrain. Thank you for your feedback. We will continue improving our product and hope one day we can offer you a much better stay.
"Hyatt was really nice with only a few small issues"
This is hotel is not what you would usually expect from a Hyatt but it is still very nice. The rooms were clean but musty smelling. This would be expected I guess with the humidity and ocean. It still isn't very pleasurable and tends to make your clothes smell as well. The grounds were fantastic and a great place for kids to have fun. The staff was […] great as well and were very helpful getting transportation to the port. After our cruise I found 3 large charges totaling almost $1000 wrongly billed to my credit card which they took care of immediately once I called after I got back from my cruise a week later. I had to wait for the accounting department to come back to work because the front desk couldn't help me. So check your bill and credit card before and after you leave. They were very pleasant and apologetic about it and it certainly wouldn't deter me from staying there again. It was a nice place to stay and very convenient for cruises leaving the post. Read moreGenuine Hotels.com guest review
Response by Hyatt Regency Pier 66 Thank you for sharing your stay experience. We apologize once again for the billing error but are glad to hear all was resolved to your satisfaction. Thank you for your compliments about our staff, who were always friendly and helpful. We will share your comment with our housekeeping department so they can look into refreshing the rooms. We are glad you enjoyed your visit overall and consider returning. Hope to see you soon!
We stayed here after a cruise for 1 day. It was excellent with an awesome location. We could see the cruise port from the hotel. We would stay here again if in the area. Nice 3/4 mile walk to the beach or there was a trolley available.Genuine Hotels.com guest review
Response by Hyatt Regency Pier 66 Thank you for the five stars rating! We are sorry you did not stay with us longer but are thrilled you enjoyed your visit. Looks like you even saw your cruise ship from the hotel! We look forward to your return in the future.
"Great location ..........."
We very much enjoyed the location of this hotel on Pier 66. Loved watching the cruise ships and yachts in the harbour. Bar staff were great and the food at the bar very good. Room condition was a little disappointing for a Hyatt and was in need of new furnishings all around. Hotel had a restaurant for breakfast but it was more like a comfort inn limited […] offering set up. The location and near by venues made up for Hotels challenges. Book a port facing room. Read moreGenuine Hotels.com guest review
Response by Hyatt Regency Pier 66 We are very pleased you enjoyed your stay at our Hyatt Regency Pier Sixty-Six and appreciate sharing with us your thoughts. We will pass on your comments regarding the room to the management. Looks like you really enjoyed the view of the many ships in the port, some of them are truly spectacular! Lots of our guest choose port view so they can see their cruise ship. Thank you for staying with us and we hope to see you again soon!
"Nice place will stay their again"
Hotel was nice and clean. The staff was very helpful. My family enjoyed the stay very much. Our room had a beautiful view of the Pier from the balcony. The hotel is located in a nice, quiet location. However, you would need a car to the nearest restaurants, even fast food. The outdoor pool closes bit early and they should provide free parking. The concierge […] desk was managed by a nice person, but not sure if his recomendations are that great- I will depend on online advise instead. Read moreGenuine Hotels.com guest review
Response by Hyatt Regency Pier 66 We are thrilled you and your family enjoyed your stay at our Hyatt Regency Pier Sixty Six. Thank you for your review. We are glad you found your accommodations pleasant and clean and that you enjoyed the views of the port. Please contact us a few days ahead of your next visit and we will do our best to offer you a room in a similar location. Have you tried our Pelican Landing restaurant? Casual and located on the intracoastal offers great marina views and is open for both lunch and dinner. We hope to welcome you back soon!
"Not up to its full potential...hotel and brand"
A property with potential; however, during our stay a true disappointment to say the least. The hotel was recently renovated, or so we thought. It seems that the only concentration was the lobby area. However, the rooms were musty, walls had mildew, very dirty air conditioning vents (intake and outtake). The staff are not up to par to a 4 or 5 star […] hospitality. They could not handle the volume and as a result we received our room at 4:30pm (well after their guarantee time). After being extremely standoffish, the second person at the front of the house apologized; however her promise to send something to the room as an apology went unfulfilled. Next morning, when checking out, we highlighted the problems (there were other guests doing the same) but their attitude towards the many problems was less than desirable. Based on other recent Hyatt stays, I don't believe the brand is living to its past or even potential. Much work is needed from property updates (guest rooms specially) to staff hospitality skills. Read moreGenuine Hotels.com guest review
"Would Not Recommend"
Lobby was nice, location was alright but the room was disgusting. It had a bad smell, there was trash on the floor and hair in the bath towels.Genuine Hotels.com guest review
"TLC a needed"
Mostly nice. Needs some TLC in areas that have worn down and can't be cleaned.Genuine Hotels.com guest review
"Big Suprise. A Nice Walk to the Beach"
Enjoyed our stay in this very up to date hotel. Beautiful interior garden and pools with an outdoor café. Staff is friendly and efficient. Interesting that this hotel is actually within one-mile waking distance of one of the nicer and quieter beaches in Fort Lauderdale. It's a good walk over a large bridge but a beautiful setting. Gym is small and not […] really up to date. Would book there again. Read moreGenuine Hotels.com guest review
Stayed for a few days after a cruise. The location is excellent. The hotel is a little dated, but the staff was helpful and the pool area was nice. We had a junior suite and the extra room was nice to have with the kids. The price is fair for the size of the room and location.Genuine Hotels.com guest review
"Hyatt's Pier 66 is still venerable, but aging."
We have not stayed at this property for over 20 years. It was the crown jewel of the Port Everglades complex in its day. The revolving rooftop restaurant was a hot ticket and the view was always breathtaking. Although the hotel is now operated as a Hyatt Regency and has been refurbished several times, it is a bit dowdy and would honestly rate at the […] bottom of a Hyatt brand. That wonderful restaurant is now used only for banquet service and not having it available is disappointing. If you are heading out on a cruise, as we were, this is a very convenient place to stay. The gardens and pool area are well maintained and managed. The docks that house some amazing yachts are also well cared for. The staff is outstanding. The Concierge is more than helpful and a font of information. I would stay there again, but have high hopes that this one time "top of the shop" property will get the care it deserves. Read moreGenuine Hotels.com guest review
"You have to pay to park"
It waa great, the only thing the parking attedant was rude, besides that we had a great timeGenuine Hotels.com guest review
Perfect for my husband and I. We stayed here before we went on a cruise. Love being by all the yachts. What a pleasant surprise and the location you can't beat.Genuine Hotels.com guest review
"Pre cruise stay"
Pre cruise stay. Booked a Jr executive suite in the tower 7th floor. Corner unit large balcony. Balcony furniture is much to be desired and really needs upgrading and a bigger lounger. Room was clean however the room with the ice machine was nasty and old dishes were left on the floor for the entire day. Mostly friendly staff no complaints at all. We […] had late breakfast/brunch when we arrived and the staff was exceptional. Lady up front super friendly. Waiters nice. We took a 1$ trolley over the drawbridge and ate wings at Duffy's. Excellent wing place! Strolled back walking to the hotel easy walk for about 20 minutes. Next morning we had the breakfast buffet again and checked out around 11am. Check out was very easy. Took a cab with another couple to our ship Caribbean Princess for 7$ total. Took about 8 min if that. Read moreGenuine Hotels.com guest review
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