"Excellent staff and service"
Great for a long stay. Not so close to restaurants and the room was a little tired, but the staff members are exceptional.Genuine Hotels.com guest review
Response by Hyatt Regency Pier 66 Thank you for sharing with us your recent experience at the Hyatt Regency Pier Sixty-Six. We are pleased to learn our team provided an exceptional service and will pass on the compliment! We hope to welcome you back soon.
For a Hyatt this place is a dump! Door handle falling off and would not work most of the time without fighting with it, bathroom ceiling falling in from leaking water, corners in room and bathroom collected dirt, elevators VERY slow. If we were staying more than a few hours (overnight) we would have checked out!Genuine Hotels.com guest review
Response by Hyatt Regency Pier 66 We appreciate your review. Guests' comments are the best way for us to pinpoint the areas where we still need to work. We apologize for the condition of the room and promise to work harder. We are in the process of updating all the guest rooms and hope you will come back for a much better experience.
Had a "Stay-action" for the weekend. We stayed in the tower and had a great time. The king size bed was comfortable and enjoyed our stayGenuine Hotels.com guest review
Response by Hyatt Regency Pier 66 Thank you for your five star comment about Hyatt Regency Pier Sixty-Six! We are extremely pleased you enjoyed your staycation with us and look forward to your return when you are ready for another one!
Hotel personell friendly. Valet service excellent. Wheel chairs on site. All personell went extra mile. Only inconvenience was a $375 hold on credit cardGenuine Hotels.com guest review
Response by Hyatt Regency Pier 66 Thank you for the compliments about our team-we will be happy to share. We really appreciate your feedback about your stay at our Hyatt Regency Pier Sixty-Six and hope you will be back soon.
"Generally a good plave to stay."
The room, especially with the balcony was very nice. The fact that wifi was now free was excellent. Friday the Top of the Tower was opened to guests for viewing of the fireworks and that was an excellent experience. The very high daily rate charged for parking was a problem. The location is scenic but there is really no where to walk and the bridge […] seemed to be open much too often, limiting access to the rest of the city. Read moreGenuine Hotels.com guest review
Response by Hyatt Regency Pier 66 Thank you for celebrating the Fourth of Jul at the Hyatt Regency Pier Sixty-Six. We loved viewing the fireworks from the Pier Top and are glad you did. We understand how you feel about the drawbridge! The one by our hotel opens every hour on the hour and sometime every half hour in marine season and even though we locals know the schedule we still get stuck sometimes.On the other hand we love the intracoastal views that make the drawbridges a necessity. If walking seems much (especially on a hot day!) we offer complimentary beach shuttle and there is also Sun Trolley across the hotel. In the end of October Water Taxi will resume its services at the hotel. Thank you for your review and we hope you will visit us again in the future.
"Very nice hotel"
The hotel breakfast was nice and delicious. The hotel itself was very nice. Great view. Definitely will stay again.Genuine Hotels.com guest review
Response by Hyatt Regency Pier 66 Thank you for staying with us at Hyatt Regency Pier Sixty-Six and for giving us five stars. We are pleased you enjoyed your visit and look forward to your return.
"Close to Port Everglades"
DId not stay in the tower and did not expect to be put in the 2 story complex that had doors open to the outside (like a motel). I am not from the south, so that may be something that is common in the south.Genuine Hotels.com guest review
Response by Hyatt Regency Pier 66 Thank you staying with us. We are sorry to hear you were disappointed with your room location. We hope we can offer you a Tower room next time you visit Fort Lauderdale.
"Excellent Customer Service"
When arriving at the hotel, I was greeted with a warm welcome as soon as I got out of my taxi. They took my bags, walked them to the front desk and introduced me to the person who will be checking me in. Very professional. I did have some issues getting into my room which was located near the pool with an outdoor entrance. But my frustration was quickly […] washed away by how excellent the customer service was. They put me in a different room with a fantastic view and continued to make sure my every need was met. After a long, difficult travel day, they made sure I felt special, like I was the only one at the hotel. I would definitely recommend staying here if you are in the area. The hotel is great, the location is close to the beach, restaurants and shopping and the support staff makes you feel like royalty! Thank you Hyatt for such a great experience! Read moreGenuine Hotels.com guest review
Response by Hyatt Regency Pier 66 We were thrilled to read you review about your Hyatt Regency Pier Sixty-Six experience. Our guests' comfort and satisfaction are our priority and we are glad you felt welcomed and pampered throughout your entire visit and that you left looking forward to another stay. Thank you so much for your wonderful review and high recommendation! We hope it will not be long before you step in the Hyatt Regency Pier Sixty-Six again.
I loved it! Walkable to all sorts of things; water taxi, restaurants, stores, great location! Runnable to beach (if you are a runner) if not, a nice walk. Never drove the car!! Huge room, huge pool -amenities for everyone! Very impressed by the handicap access (chair) available for people.Genuine Hotels.com guest review
Response by Hyatt Regency Pier 66 Thank you for sharing your great review about your stay at the Hyatt Regency Pier Sixty-Six. We are thrilled you loved our location, spacious accommodations, and amenities. Our Pier 66 team is looking forward to your return in the future!
We had a great visit only thing was we had asked for a roll away bed and at check in asked for it and I never came had to call down for it to be deliveredGenuine Hotels.com guest review
Response by Hyatt Regency Pier 66 Thank you for sharing with us your feedback about the Hyatt Regency Pier Sixty-Six. We apologize for the delay in rollaway delivery (we will relay your comment to our housekeeping department) but are pleased your overall experience was enjoyable and memorable. We look forward to seeing you again soon.
breakfast a little priceyGenuine Hotels.com guest review
"Great location, Fantastic service"
AwsomeGenuine Hotels.com guest review
We live in the area and just wanted a weekend getaway - the hotel has a great location, the staff was very friendly and the food was delicious!Genuine Hotels.com guest review
"Beautiful hotel and surroundings"
It was the perfect location for us, where my aunt, who is on oxygen and in a wheelchair, could visit with my mother, who walks with the aid of a cane. We could meet in any one of several locations, including our spacious handicap accessable room, could walk the grounds, and eat at the restaurants on-site, from pool-side to formal. My only negative is […] the $21.00 per day parking cost, which seems unreasonably high. Read moreGenuine Hotels.com guest review
we asked for smoking and didn't get one they wasn't very nice about the room they wasn't very nice to us the rest wouldn't of our stay wont stay they againGenuine Hotels.com guest review
"Perfect Location for Busines and Pleasure"
Excellent Service from Front Desk Staff! Waited for room to be cleaned but was well worth the wait. Service from Bar/Restaurant staff was excellent while we conducted a small meeting. Clean, comfortable room. Perfect location and very close to beach and shopping. Will definitely return.Genuine Hotels.com guest review
"Can't walk to anything."
Too far from the beach, too far from restaurants, just off a very busy road. Must have been a nice resort in the 1970s. Still nice rooms - after a long walk to them - but lousy location. And $23 a night in parking ruins the bargain price.Genuine Hotels.com guest review
Very nice hotel, great resort area. Pools and hot tub were great along with swings, games, and other resort amenities. Also enjoyable to watch iguanas. Rooms and hotel were very clean.Genuine Hotels.com guest review
"Excellent location, excellent facilities"
I spent an excellent weekend with my wifeGenuine Hotels.com guest review
Response by Hyatt Regency Pier 66 We are very happy to hear you and your wife had a wonderful time at our Hyatt Regency Pier Sixty-Six. Thank you for your comment and we hope you will visit us again.
My girlfriend and I were doing multi-city trip in FL and booked this hotel. The place was very nice, clean, well decorated. Staff were very nice. Parking is 25 (Valet) and 21 (Self park). They have 4 restaurants - which are all good. The pool is excellent. The only thing is, it is right across the draw bridge so it is not conducive for walking around […] the area for stroll around the block. However, the hotel is situated on a huge campus and has lots of marinas you can walk in the back of the hotel. We got the Jr. Suite so the bed was very comfortable. Room was very spacious and the balcony was a plus. Will def stay here again! Read moreGenuine Hotels.com guest review
Response by Hyatt Regency Pier 66 Thank you for choosing our Hyatt Regency Pier Sixty-Six while in Fort Lauderdale. We could not be more pleased your accommodations were comfortable and you enjoyed our restaurants and premises. We appreciate the great review. Our team looks forward to welcome you back to the Hyatt Regency Pier Sixty-Six soon!
"Good location close to airport"
We were put on the back side of the pool looking out onto the canal. We would have liked to have a pool or ocean view.Genuine Hotels.com guest review
Response by Hyatt Regency Pier 66 Thank you for staying with us. We apologize we were not able to offer you the view you desired but we will do our best to do so during your future visit. Thank you for sharing your feedback.
"Overall it was a great experience."
We stayed here during a seminar in a marina view room (not in the main tower). The hotel itself is lovely. The lobby bar is a great place to hang out and have lunch. Our room was pretty far from all the action but we liked it that way. The power went out briefly and our a/c unit was affected, but they immediately attempted to solve the issue. Unfortunately, […] the 2nd room was also affected so we slept rather uncomfortably. We noticed the issue around 2am, so we decided we just had to stick it out. At check out, we told the front desk the issue and they were gracious enough to take care of it monetarily. That's why my rating is so high. I know that my problem wasn't resolvable at the time it happened, but they still acknowledged it, apologized and made it right as best they could. The service is fantastic. I would just suggest that they do a maintenance overhaul of the lanai rooms where we stayed. Read moreGenuine Hotels.com guest review
Response by Hyatt Regency Pier 66 Thank you for the perfect rating about your stay at Hyatt Regency Pier Sixty-Six. We apologize for the power outage but we appreciate your understanding! We are certainly glad you enjoyed your visit overall and would love to welcome you back soon. You will be pleased to know we just started the process of improving the functionality and appearance of all the guest rooms in order to increase our guests' comfort and satisfaction.
"Excellent place to stay"
This was a very rewarding experience. Our room was spotless, the restaurants food was delicious and the service was superb.Genuine Hotels.com guest review
Response by Hyatt Regency Pier 66 Thank you for the five stars! We are pleased to read your stay at our Hyatt Regency Pier Sixty-Six was comfortable and memorable and our staff provided the service to match the amenities. We hope you visit us again soon!
"Great hotel with bad beds"
The hotel with its facilitys were great, room was ok but the bed was terrible. They absolutley need to fix the bed problem but overall a great hotellGenuine Hotels.com guest review
Response by Hyatt Regency Pier 66 Thank you for your feedback.We are very glad you enjoyed your stay at Hyatt Regency Pier Sixty-Six but are also sorry to hear you did not seem to get a good night sleep. We hope you visit us again so we can offer you a much more comfortable stay
excellentGenuine Hotels.com guest review
Response by Hyatt Regency Pier 66 Thank you for staying at our Hyatt Regency Pier Sixty-Six and for the five stars! Your one word comment is enough to indicate that your accommodations and our service level matched your expectations. We look forward to your return to the Hyatt Regency Pier Sixty-Six!
My 8th visit in the last couple years. Very relaxing place. Beautiful grounds. Nice cocktails at the bar. 5 min cab ride to the beach and Prime A1AGenuine Hotels.com guest review
Response by Hyatt Regency Pier 66 Wow, thank you for your loyalty and a great review! We are thrilled to hear that, once again, your visit to the Hyatt Regency Pier Sixty-Six was enjoyable, comfortable and relaxing. We cannot wait to see you again! Our Pier 66 team is ready to serve you!
I was excited initially. I use to have a condo in FLL many years ago and I'm always in FLL or surrounding areas. The original room that I was offered was a nice room. King size Bed etc. however the view was Horrible. I had to beg and plea to get my room changed because a friend of mine was also staying at the hotel. So I went from a King Size room overlooking […] a parking lot under construction to a 2 bed room with a nicer view. My friend couldn't stand it and decided to leave after one night. Can't wait to see how he is going to bash this hotel since he's a writer. Going to be interesting. Leo and Evan were wonderful guys who helped me achieve getting my room changed. The workers at the front desk greeting people need to be re trained. The original person who was taking care of me was a bit nasty. I don't take kind to people like that. I understand that these people do it day in day out. Well, I too work in the hospitality industry and either you like what you do or you don't so let's get that straight. Now on to parking. When booking this on Hotel.com. It was promoted with WiFi, Free Parking and some other amenities. Front desk says I have to pay for parking. Uhh. Really???? That's not what it was stated otherwise when originally booked. Ok I called Hotels and they issued a credit to my account for future booking. Very nice of them to do that. But this Hyatt needs some Major Painting, up grading, etc. etc. etc. plus I thought I was going to get a room in the main Hotel up stairs. Not the grounds. Which i kind of liked after a while. Just saying. Will I visit this Hyatt again. Maybe but that depends on the workers, room they give you and how run down the property is and... This property is kind of run down and needs to be dealt with or SOLD to another investor who is willing to turn it around. And only Corporate Heads can issue that warrant. Thank you Hotel. Com Read moreGenuine Hotels.com guest review
First, the rooms need to be updated. Secondly, there is a lot of heavy construction on the marina which took away from parking. Hard to find parking on premises. Lastly, my partner is Hyatt Elite Diamond with Hyatt who stayed with me and it was not really respectfully recognized.Genuine Hotels.com guest review
Everything was fantastic! Just one BIG complaint. Parking spots were WAY TO SMALL!! And not enough parking for guests. Very frustrating!!Genuine Hotels.com guest review
Response by Hyatt Regency Pier 66 The word "fantastic" definitely indicates your visit to our Hyatt Regency Pier Sixty-Six was pleasant and memorable and we are very happy to hear that. Thank you for sharing your comments. Some of the parking spots run smaller than the others but the parking will definitely improve at the end of October when the marina renovations are completed. We hope to have the pleasure of welcoming you back in the future!
Great place, excellent value for $99. Service was very good, too.Genuine Hotels.com guest review
Response by Hyatt Regency Pier 66 Thank you for visiting our Hyatt Regency Pier Sixty-Six and for your five star feedback! We are pleased our hotel and its amenities combined with a friendly and professional service made for a pleasant stay. We hope you return soon.
"gorgeous retreat in the fabulous Ft. Lauderdale"
great hotel. $25.00 valet charge...but typical of a high end resort. Very kind and effficient staff. Sunday brunch pricey....and the Grille 66 as well....but well worth it. Views awesome!!Genuine Hotels.com guest review
Response by Hyatt Regency Pier 66 Thank you for the staying at our Hyatt Regency Pier Sixty-Six and for the five stars! We appreciate your review and are glad you enjoyed your visit and that our staff provided friendly and efficient service. We hope to see you back soon!
I loved everything. my friends and I truly enjoyed our stay. Everything was gorgeous.Genuine Hotels.com guest review
Response by Hyatt Regency Pier 66 What a thrill to read your comments! Thank you for sharing your Hyatt Regency Pier Sixty-Six experience with us. We are very pleased you and your friends chose to stay with us and had a wonderful time and hope you return to the Hyatt Regency Pier Sixty-Six in the future.
"My birthday at Hyatt"
It was good, I live in Miami, so it was my birthday "Staycation" They are nice and quality of service very good. I had room overlooking the marina and it was amazing. The bathroom did have mold though, but when we said something, the response was sincere and they changed my room.Genuine Hotels.com guest review
"Yachts a stones throw away!"
Excellent facilities, comfortable rooms.Genuine Hotels.com guest review
Response by Hyatt Regency Pier 66 Thank you for staying in our Hyatt Regency Pier Sixty-Six during your recent trip to Fort Lauderdale and for your feedback. What a pleasure to read "excellent facilities"! We are happy your stay was comfortable and memorable and look forward to your return to Hyatt Regency Pier Sixty-Six in the future!
I reserved a room with a king size bed, I arrived at the hotel and was asked if I wanted a complimentary up graded room, which I accepted. Was surprised the up grade was a room with two full beds, I was very disappointed since I was on my honeymoon with my new bride. Make sure if you're offered an up grade, ask questions before accepting because if […] you don't ask they won't tell you if it's different than what you reserved. Wasn't a happy honeymooner Read moreGenuine Hotels.com guest review
Response by Hyatt Regency Pier 66 Congratulations on your marriage and best wishes for many years in health and happiness! We are sorry you were disappointed with your accommodations but hope you visit us again so we can offer you a better stay.
Small issues but the staff resolved them. Lots of good service and nice clean architecture. Small modest pool bar left something to be desired but overall a relaxing, pleasing stay.Genuine Hotels.com guest review
Response by Hyatt Regency Pier 66 Thank you for your review about Hyatt Regency Pier Sixty-Six. We are happy you enjoyed your stay. Our apologies for any inconvenience you experienced but we are glad to hear our staff was able to assist and you left our hotel pleased and relaxed. We hope you to welcome you back in the future.
A+++Genuine Hotels.com guest review
Response by Hyatt Regency Pier 66 Thank you for the A+++ grade and five stars! We are thrilled and hope to see you back soon!
"Clean and comfortable"
2nd time at hotel. Good location and clean. Nice lobby reception area with bar good for meetings. Upstair dinning room rotates and good for function with superb view. Good location near airport. one block from Grill Restaurant good for business dinner. With breakfast came with room.Genuine Hotels.com guest review
Response by Hyatt Regency Pier 66 Thank you for sharing your feedback regarding your visit to Hyatt Regency Pier Sixty-Six. We are very pleased your enjoyed our location and amenities, especially the Pier Top with its 360 degree views of Fort Lauderdale. And dinner at Grille 66 & Bar is always a treat! We look forward to your return to Hyatt Regency Pier Sixty-Six in the future.
Beautiful location. Stunning views from our tower room balcony. Food at the pool bar was excellent. Self parking at $21 per night was a bit expensive. Housekeeping was not good....trash not emptied, soaps etc. not restocked, bottom sheet tucked in at bottom corners then comforter thrown over it. Apart from that I'd definitely stay there again.Genuine Expedia guest review
Response by Hyatt Regency Pier 66 We appreciate your review and thank you for staying with us! We apologize for the areas we missed and will definitely forward your comments to our housekeeping. We are pleased your overall experience was enjoyable and are looking forward to welcoming you back to Hyatt Regency Pier Sixty-Six for more stunning views!
The bathroom looked old and cheap. The feel of the rooms we stayed in were more like a motel.Genuine Hotels.com guest review
Response by Hyatt Regency Pier 66 Thank you for your candid comments. We regret your experience in our hotel was not favorable. We have started the process of improving the cosmetics and mechanical aspects of all the guest rooms. We hope to welcome you back in the future and offer you a much better stay.
"Couldn't be happier!"
Very very happy with our first visit to this hotel! Every single staff member was so kind, courteous, eager to help and meet or every need and want. From the valet parking, to fabulous bellboys, they were awesome. The rooms very clean, comfy, contemporary. Our view over looking the boats in the marina was beautiful. The pools and ground all great and […] beautiful! We will definitely be returning soon! I highly recommend to all! Read moreGenuine Expedia guest review
Response by Hyatt Regency Pier 66 Thank you for your review about your first visit to our Hyatt Regency Pier Sixty-Six. We are thrilled to get perfect ratings and thank you for the great recommendation! We hope to welcome you back for many more visits in the future!
"Nice hotel and room was comfortable."
Overall its a nice hotel, well located and room was comfortable. Mini fridge didn't work. They switch our confirmed room saying the hotel was full. Room was really nice and beds were excellent. On the other hand, we had the worst view ever! A roof top with empty plastic bottles, other garbage and also a mini table upside down.Genuine Expedia guest review
Response by Hyatt Regency Pier 66 Thank you for your review. We are sorry about the refrigerator and hope we were able to either fix it or repair it if you let us know. We will pass on the comments about rooftop to housekeeping. We are glad you liked our hotel overall and found our accommodations comfortable although we wish we could offer you a better time. We look forward to your return in the future so we can offer you a flawless stay.
A nice little walking distance from the beach, but the hotel and pool area is almost a sanctuary away from the craziness of the beach at the same time.Genuine Expedia guest review
Response by Hyatt Regency Pier 66 Thank you for choosing our hotel for your accommodations in Fort Lauderdale and for giving us five stars! Our Hyatt Regency Pier Sixty-Six oasis is eagerly awaiting your return in the future.
"Not enough hotel for the money"
Standard hotel room for a premium price. room was nothing special, cracks in the lavatories, standard beds. I would expect a suite for the priceGenuine Expedia guest review
Response by Hyatt Regency Pier 66 Thank you for staying with us and for your feedback. We regret to read you were disappointed with the accommodations. We are actually in the process of improving all the guest rooms. We would love a chance to welcome you back so we can provide you with the experience you expected and deserve.
Overall it was a nice stay other then having to pay $25 a day to park. You would think it would be free for the people staying there. And also they never told me when I booked the room that I had to put a 75 dollar deposit down.Genuine Hotels.com guest review
Response by Hyatt Regency Pier 66 Thank you for your feedback regarding your recent visit. Due to our location, parking space is at a premium and in high demand. Although seemingly high, our rate is in fact very competitive to other hotels in the area. We apologize the check in clerk did not mention the deposit-we will make sure the policy is reviewed with the team. We are glad you enjoyed your stay overall and hope you will visit us again in the future.
"king bedrooms small space clean, simple"
Marina view king bed, nice rooms but extremely small. Could use updating. short walk to beach park.Genuine Expedia guest review
Are room bathroom was not clean right, there was hairs all over the bathroom in the celling from previous people that was there before us. I reported to the front desk, all they did was take off the valley parking fee.Genuine Hotels.com guest review
Good and comfortable rooms. Some noise from the traffic. I'd stay again in this hotel.Genuine Hotels.com guest review
Response by Hyatt Regency Pier 66 Thank you for sharing with us your experience at Hyatt Regency Pier Sixty-Six. We are very pleased you found your accommodations were comfortable and fit your needs although a bit noisy. On your next visit please feel free to contact us directly to request a room facing away from the street traffic and we will do our best to accommodate.
I whent there w my boyfriend for our seven month aniversary and we love it. We planing to go back soonGenuine Hotels.com guest review
Response by Hyatt Regency Pier 66 Congratulations on your anniversary! Thank you for choosing our Hyatt Regency Pier Sixty-Six to celebrate this special occasion and for your high marks. We are glad you had a wonderful time and are looking forward to welcoming you back soon!
"Nice hotel but not really worth >$200/night"
We've been going to this hotel for over 15 years. Much of the staff, especially those by the pool, are still the same folks. They are doing a nice job updating. Unfortunately, construction is ongoing. My kids were very much looking forward to riding the exterior elevator to enjoy the views. This was closed in December and THREE MONTHS LATER is still […] closed. There is a major renovation going on in the marina on the property - construction equipment everywhere. We had requested adjoining rooms. The 'connection' was via the outside balcony which was a bit awkward given that we had one room for parents and another for children. And, housekeeping locked the sliding doors to the balcony every day so we had to reopen both rooms. Floors were never thoroughly cleaned. There was hair on the floor and rainbow loom elastics as well. Despite leaving a note to PLEASE clean the floors, the items were still there. We stayed for a week and although the sheets were changed and towels replaced, the room was never really cleaned. With tile floors and sand, this was not so great. Read moreGenuine Expedia guest review
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