"Not a good value"
Very dated hotel. Service was great. Hotel items pricey for what you got. Somewhat of a disappointment.Genuine Hotels.com guest review
The hotel was quite nice. The only negatives were the grounds were quite dark at night when we were walking around, but I guess that was to keep bright lights out of people's rooms, and the parking was $20, which is ridiculously expensive on top of the cost of the room.Genuine Hotels.com guest review
Stayed there 1 night before a cruise, location was great. It was an older hotel, but updated and nice.Genuine Hotels.com guest review
"Family friendly for the cruise crowd"
Property is attractive and well situated to get to highways given it was a biz trip. Open grounds with lots of activities and family friendly. I did not use any services save the gym. There were dust balls around the beds and the one comfy type chair had a ripped lining and was very dirty so not inviting.Genuine Hotels.com guest review
Everyone was very friendly and helpful. Thanks!Genuine Hotels.com guest review
"large rooms but noisy"
Room was very large and clean but right off the pool so it was a bit noisy.Genuine Hotels.com guest review
While the hotel is old, our room (not in the tower) was comfortable and clean, if not elegant. It was well located for the relaxing pool area. The attendants at the pool and towel services were excellent and helpful at all times. Pelican's landing restaurant in the marina was great for a casual lunch. The hotel is a distance from the beach and other […] Fort Lauderdale features (such as Las Olas). The more than $22 with tax for self parking is a pain. Read moreGenuine Hotels.com guest review
"less than expected"
was good, but the hotel needs a renovationGenuine Hotels.com guest review
"A great place to stay"
We only stayed one night, as we went on a cruise the following week, but I would definetly stay for an extended period of time.Genuine Hotels.com guest review
"WARNING IF YOU BOOK A MARINA VIEW ROOM"
WARNING!!! I booked a Marina View room for $249/night. When I got to the room there was a HUGE Yacht docked spanning several rooms and completely blocking my view of the water. I complained to staff and they told me that they "warn" guests that this could happen and there was nothing they could do. I never heard of this so complained to the Manager […] who moved my room to an upstairs level and a better view. The staff was not very friendly and definitely this hotel is NOT worth the price. Wanted to dine @ the Revolving Restaurant & Bar but that is now closed to the public. I will not stay there again. Read moreGenuine Hotels.com guest review
"Dump and Rude"
Bell hops were rude and disrespectful. Old and outdated. Not worth of a Hyatt or the price. Hyatt should be ashamed of this glorified Motel 6.Genuine Hotels.com guest review
Response by Hyatt Regency Pier 66 We are sorry to hear about your recent experience at our hotel particularly the subpar service from our bellmen. We will share your comment with our front office manager so she can review it with the team and retrain. Thank you for your feedback. We will continue improving our product and hope one day we can offer you a much better stay.
"Hyatt was really nice with only a few small issues"
This is hotel is not what you would usually expect from a Hyatt but it is still very nice. The rooms were clean but musty smelling. This would be expected I guess with the humidity and ocean. It still isn't very pleasurable and tends to make your clothes smell as well. The grounds were fantastic and a great place for kids to have fun. The staff was […] great as well and were very helpful getting transportation to the port. After our cruise I found 3 large charges totaling almost $1000 wrongly billed to my credit card which they took care of immediately once I called after I got back from my cruise a week later. I had to wait for the accounting department to come back to work because the front desk couldn't help me. So check your bill and credit card before and after you leave. They were very pleasant and apologetic about it and it certainly wouldn't deter me from staying there again. It was a nice place to stay and very convenient for cruises leaving the post. Read moreGenuine Hotels.com guest review
Response by Hyatt Regency Pier 66 Thank you for sharing your stay experience. We apologize once again for the billing error but are glad to hear all was resolved to your satisfaction. Thank you for your compliments about our staff, who were always friendly and helpful. We will share your comment with our housekeeping department so they can look into refreshing the rooms. We are glad you enjoyed your visit overall and consider returning. Hope to see you soon!
We stayed here after a cruise for 1 day. It was excellent with an awesome location. We could see the cruise port from the hotel. We would stay here again if in the area. Nice 3/4 mile walk to the beach or there was a trolley available.Genuine Hotels.com guest review
Response by Hyatt Regency Pier 66 Thank you for the five stars rating! We are sorry you did not stay with us longer but are thrilled you enjoyed your visit. Looks like you even saw your cruise ship from the hotel! We look forward to your return in the future.
"Great location ..........."
We very much enjoyed the location of this hotel on Pier 66. Loved watching the cruise ships and yachts in the harbour. Bar staff were great and the food at the bar very good. Room condition was a little disappointing for a Hyatt and was in need of new furnishings all around. Hotel had a restaurant for breakfast but it was more like a comfort inn limited […] offering set up. The location and near by venues made up for Hotels challenges. Book a port facing room. Read moreGenuine Hotels.com guest review
Response by Hyatt Regency Pier 66 We are very pleased you enjoyed your stay at our Hyatt Regency Pier Sixty-Six and appreciate sharing with us your thoughts. We will pass on your comments regarding the room to the management. Looks like you really enjoyed the view of the many ships in the port, some of them are truly spectacular! Lots of our guest choose port view so they can see their cruise ship. Thank you for staying with us and we hope to see you again soon!
"Nice place will stay their again"
Hotel was nice and clean. The staff was very helpful. My family enjoyed the stay very much. Our room had a beautiful view of the Pier from the balcony. The hotel is located in a nice, quiet location. However, you would need a car to the nearest restaurants, even fast food. The outdoor pool closes bit early and they should provide free parking. The concierge […] desk was managed by a nice person, but not sure if his recomendations are that great- I will depend on online advise instead. Read moreGenuine Hotels.com guest review
Response by Hyatt Regency Pier 66 We are thrilled you and your family enjoyed your stay at our Hyatt Regency Pier Sixty Six. Thank you for your review. We are glad you found your accommodations pleasant and clean and that you enjoyed the views of the port. Please contact us a few days ahead of your next visit and we will do our best to offer you a room in a similar location. Have you tried our Pelican Landing restaurant? Casual and located on the intracoastal offers great marina views and is open for both lunch and dinner. We hope to welcome you back soon!
"Not up to its full potential...hotel and brand"
A property with potential; however, during our stay a true disappointment to say the least. The hotel was recently renovated, or so we thought. It seems that the only concentration was the lobby area. However, the rooms were musty, walls had mildew, very dirty air conditioning vents (intake and outtake). The staff are not up to par to a 4 or 5 star […] hospitality. They could not handle the volume and as a result we received our room at 4:30pm (well after their guarantee time). After being extremely standoffish, the second person at the front of the house apologized; however her promise to send something to the room as an apology went unfulfilled. Next morning, when checking out, we highlighted the problems (there were other guests doing the same) but their attitude towards the many problems was less than desirable. Based on other recent Hyatt stays, I don't believe the brand is living to its past or even potential. Much work is needed from property updates (guest rooms specially) to staff hospitality skills. Read moreGenuine Hotels.com guest review
"Would Not Recommend"
Lobby was nice, location was alright but the room was disgusting. It had a bad smell, there was trash on the floor and hair in the bath towels.Genuine Hotels.com guest review
"TLC a needed"
Mostly nice. Needs some TLC in areas that have worn down and can't be cleaned.Genuine Hotels.com guest review
"Big Suprise. A Nice Walk to the Beach"
Enjoyed our stay in this very up to date hotel. Beautiful interior garden and pools with an outdoor café. Staff is friendly and efficient. Interesting that this hotel is actually within one-mile waking distance of one of the nicer and quieter beaches in Fort Lauderdale. It's a good walk over a large bridge but a beautiful setting. Gym is small and not […] really up to date. Would book there again. Read moreGenuine Hotels.com guest review
Stayed for a few days after a cruise. The location is excellent. The hotel is a little dated, but the staff was helpful and the pool area was nice. We had a junior suite and the extra room was nice to have with the kids. The price is fair for the size of the room and location.Genuine Hotels.com guest review
"Hyatt's Pier 66 is still venerable, but aging."
We have not stayed at this property for over 20 years. It was the crown jewel of the Port Everglades complex in its day. The revolving rooftop restaurant was a hot ticket and the view was always breathtaking. Although the hotel is now operated as a Hyatt Regency and has been refurbished several times, it is a bit dowdy and would honestly rate at the […] bottom of a Hyatt brand. That wonderful restaurant is now used only for banquet service and not having it available is disappointing. If you are heading out on a cruise, as we were, this is a very convenient place to stay. The gardens and pool area are well maintained and managed. The docks that house some amazing yachts are also well cared for. The staff is outstanding. The Concierge is more than helpful and a font of information. I would stay there again, but have high hopes that this one time "top of the shop" property will get the care it deserves. Read moreGenuine Hotels.com guest review
"You have to pay to park"
It waa great, the only thing the parking attedant was rude, besides that we had a great timeGenuine Hotels.com guest review
Perfect for my husband and I. We stayed here before we went on a cruise. Love being by all the yachts. What a pleasant surprise and the location you can't beat.Genuine Hotels.com guest review
"Pre cruise stay"
Pre cruise stay. Booked a Jr executive suite in the tower 7th floor. Corner unit large balcony. Balcony furniture is much to be desired and really needs upgrading and a bigger lounger. Room was clean however the room with the ice machine was nasty and old dishes were left on the floor for the entire day. Mostly friendly staff no complaints at all. We […] had late breakfast/brunch when we arrived and the staff was exceptional. Lady up front super friendly. Waiters nice. We took a 1$ trolley over the drawbridge and ate wings at Duffy's. Excellent wing place! Strolled back walking to the hotel easy walk for about 20 minutes. Next morning we had the breakfast buffet again and checked out around 11am. Check out was very easy. Took a cab with another couple to our ship Caribbean Princess for 7$ total. Took about 8 min if that. Read moreGenuine Hotels.com guest review
We absolutely loved the luxurious accomodations. Casually elegant room. Separate room with a sink area, dresser and generous closet. Only issue was that we arrived in room about lam. Had taken a long flight, were hungry and ordered food to be delivered from a local Italian place. A11 this took so long so that we never noticed thermostat was broken. […] We had it up to 78° but it didn't matter, we froze all night. Thought it was too late to call for help to fix it,as we just wanted to go to bed, Had to check out next day and never did tell hotel. We were back in area a few days later and stayed at the Hilton and it was so bad in comparison. Would definitely choose to stay at Hyatt again and will just be sure to comnnunicate any concerns. Sure they would have tried to correct situation if we had let them know. Read moreGenuine Hotels.com guest review
Very nice older style 4 star Hotel in a great location, well worth the price. Had a great lunch at the Pelican overlooking the marina, which is a short walk from the main hotel.Genuine Hotels.com guest review
"Close to cruise ship terminal"
Spent one night here prior to a cruise. Nice lobby. The rest of the hotel is more Motel 6 than Hyatt. Time for an upgrade!Genuine Hotels.com guest review
Stayed the night following a corporate event. The hotel is located within a higher end marina in east Ft. Lauderdale. The grounds and Hyatt tower are gorgeous. I stayed in one of the "bungalow" rooms which surround one of the pools to the west of the tower. I assume these have been acquired recently because renovations were quite obvious in these rooms. […] Lipstick on a pig. More importantly was the condition of the bathroom which was not thoroughly cleaned. Read moreGenuine Hotels.com guest review
Lot's of walking to get to room from parking lotGenuine Hotels.com guest review
"Fort Lauderdale in December"
Stayed one night, staff very helpful and friendly. Nothing with in walking distance to do.Genuine Hotels.com guest review
Access to the room requires walking outside, from the Lobby. The hotel should inform the guests in advance and provides umbrella (we got some rain).Genuine Hotels.com guest review
Service was badGenuine Hotels.com guest review
"Before the Cruise to Pamana Canal"
we took a chance to book on line and was very pleased, nice room clean, food in hotel was very good, gift shop had good assortment of gifts to choose from, Lady clerk very nice. Bought a bottle of wine for my husband at dinner asked if we could bring it back down with us the next night, surprised they said, NO. Other than that all was very good,great […] location if going on a cruise. Lady at front desk that checked us in was very accomadating. We will be coming back to stay on our next trip in November 2015 Thank you All Read moreGenuine Hotels.com guest review
"Florida and A cruse"
Nice Room For The PriceGenuine Hotels.com guest review
This hotel is one of the most amazing hotels that I've been to!! The staff and service was great!! The View was lovely and I really enjoyed my stay!!! If you plan on spending a good amount of money then I highly recommend this fabulous hotel!!!Genuine Hotels.com guest review
"Special weekend after a cruise"
This hotel (Regency - Lauderdale) is a great property, yes it is aging a bit, but it is still a GREAT destination.. Desk, restaurant, poolside and other people pleasant and helpful.. Special rates make it a NO brainer.. SuperdonGenuine Hotels.com guest review
My stay at the Hyatt Peir 66 was wonderful. It was primary for business but the hotel proved to be family friendly.Genuine Hotels.com guest review
"Old but well maintained and awesome location"
Pool, soccer, outdoor activities were closed too early, at sun down. Be prepared to entertain yourself. Overall, nice facility would stay again.Genuine Hotels.com guest review
"It was ok"
It was cold and the room had no heat. I ordered food from down stairs it was cold and hard.Genuine Hotels.com guest review
"Great hotel if at a good price."
Hotel located on the water next to a marina. 22 acres of gardens an large pools.Next to cruise ship terminals. Also Avis car rentals at hotel. At the present time no water taxi. Which is a must do if staying in Ft. Lauderdale.If leaving Hotel early Am watch out for Bell Capt. if calling for a taxi.He will call friends in van they charge double with […] no meter.Hotel room a little worn inside but clean an comfortable.Beautiful hotel grounds for enjoyment. Make sure to get good price on room then worth staying. Read moreGenuine Hotels.com guest review
As always an excellent stay. The staff goes out of their way to ensure your stay is enjoyable and all that you hoped. A definite gem, not the newest hotel but the views from Pelican's landing are incredible, and the attentiveness of the staff makes everything perfect.Genuine Hotels.com guest review
"thanks pier 66"
Excellent experience , I will definitely be back ! Great location for inter coastal, beach , and fishing.Genuine Hotels.com guest review
"Pleasant and relaxing"
Just got off cruise ship, waited a while for room overall a good stayGenuine Hotels.com guest review
"Location and amenities A+"
While our stay was business related it had a lot of kid friendly amenities. The pool and play area were great. Even a little time out bench.Genuine Hotels.com guest review
"Hotel great, room disappointing"
We have stayed at this hotel before and returned because of the location. The room we had this time was just a room. The bed was comfortable, but the room was stark. It had no ice bucket and glasses, no coffee maker, no pictures on the wall, tile floor and no chairs to sit in for relaxing. The good about the hotel is: the grounds are inviting and relaxing, […] there are several places to eat that are very good and plenty of grounds to walk Read moreGenuine Hotels.com guest review
"Another great stay"
Great stay. We love this resort. The only thing we dislike is that we have to pay daily for parking...Genuine Hotels.com guest review
Excellent service. Quiet room. Great outdoor pool area.Genuine Hotels.com guest review
"Costly shuttle service to the cruise terminal"
This was an overnight stay before boarding a cruise ship. I was disappointed that the hotel charges $7 per person for the shuttle to the cruise terminal. It is one of the hotels closest to the terminal and many area hotels offer free shuttle. We ended up taking a taxi - $15 for the two of us, which is more convenient than the shuttle.Genuine Hotels.com guest review
We only stayed two nights and didn't utilize most of the amenities because we didn't spend much time in the hotel. But I was pleasantly surprised by the services and amenities offered. Everyone on the staff from valet to front desk to housekeeping was extremely helpful and courteous. Our room was clean and comfortable and offered breathtaking views […] of the ocean and cruise ship port. I only deducted one star from my rating because we couldn't obtain WIFI despite a visit from a representative from the technical staff. Nevertheless, I would gladly stay here again. Read moreGenuine Hotels.com guest review
"Nice in the lobby, the glamour stops there."
Update the rooms.Genuine Hotels.com guest review
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