Excellent service. Quiet room. Great outdoor pool area.Genuine Hotels.com guest review
"Costly shuttle service to the cruise terminal"
This was an overnight stay before boarding a cruise ship. I was disappointed that the hotel charges $7 per person for the shuttle to the cruise terminal. It is one of the hotels closest to the terminal and many area hotels offer free shuttle. We ended up taking a taxi - $15 for the two of us, which is more convenient than the shuttle.Genuine Hotels.com guest review
We only stayed two nights and didn't utilize most of the amenities because we didn't spend much time in the hotel. But I was pleasantly surprised by the services and amenities offered. Everyone on the staff from valet to front desk to housekeeping was extremely helpful and courteous. Our room was clean and comfortable and offered breathtaking views […] of the ocean and cruise ship port. I only deducted one star from my rating because we couldn't obtain WIFI despite a visit from a representative from the technical staff. Nevertheless, I would gladly stay here again. Read moreGenuine Hotels.com guest review
"Nice in the lobby, the glamour stops there."
Update the rooms.Genuine Hotels.com guest review
"Can't go wrong."
Great hotel, great location, excellent staff. I've stayed there many times over the years and will keep going back. I don't recall much about this trip as the lounge bar is also fantastic. :)Genuine Hotels.com guest review
"High priced stay."
The room still had old grapes left in the corner and the floors didnt look clean. Staff was very freindly and helpful. They charged for the coffee down stairs in the lobby. Beautiful surroundings. The Pelican Landing restraunt was very good excellent service and foid there.Genuine Hotels.com guest review
"MEH experience. Bummed."
The hotel has an old section that has been renovated. The rooms smelled ao badly of chemicals and paint. The room were also dirty. When they moved us to the tower, the room was much cozie but unnecessarily huge with small beds. Bathrooms had dirty corners. Just not as thrilled as i should have been. Service was great. Bar food suprisingly deliciou […] s. Read moreGenuine Hotels.com guest review
"Hyatt Pier 66 a lovely Get-away escape by the port"
I was given so much excellent and personal care with every single staff member that I dealt with - even when I was leaving the hotel to go to another hotel for the second night. They will definitely get my referral business to people spending a night or two pre or post cruise. It is within sight of the terminal and they were so kind, polite and smi […] ling! Read moreGenuine Hotels.com guest review
"Needs an extreme facelift..."
I had booked for 4 nights but after I saw the interior of the hotel, I requested to check out as soon as my conference was over. Nice, polite and helpful staff, the buildings need much improvement.Genuine Hotels.com guest review
just in for 1 night but superior experience. and room service that was quick and delicious. great menu.Genuine Hotels.com guest review
Loved the steakhouse on-site. Room was huge and very clean. Didn't get to swim but loved the pool area. Reminded me of something out the 1960's or 1970's but had been nicely renovated. Definitely would go back!Genuine Hotels.com guest review
"Old and dated rooms"
This hotel is very old and dated. The rooms in the older part of the hotel are comparable to a highway hotel. Service was overall good and food in the hotel lobby was excellent. For $350 per night I highly recommend other nearby four and five star resortGenuine Hotels.com guest review
"Boat Show and MORE!"
We were there for the Ft Lauderdale International Boat Show...what an amazing experience. Hotel was everything that we had hoped for and more. Close to the venue, excellent room and service! We will do it again next year! Thanks to Hotels.com I got an excellent price too...BONUS!Genuine Hotels.com guest review
I stay there for only 7 hours I just needed a place to sleep. I was going on a cruise next day so I don't have that much to say so in overall it was good.Genuine Hotels.com guest review
"Wont get what you want and dont bring valuables"
I booked and paid on line for upper floor facing the marina an i got bottom dloor facing parking lot. They said sorry we're sold out of the marina rooms. I said i paid for that room and they just kept saying sorry. And to top it off one if the valet guys stole my rolex waych that was in the console.Genuine Hotels.com guest review
our room had the worst shower design in the history of showers. There was no way to take a shower without flooding the floor. needs an update bad. take out that stupid tub/shower and put in a real showerGenuine Hotels.com guest review
"A step back in time"
Property was old and dated, a historical gem as once owned by the Phillips Petrolium Corp hence Pier 66. Small rooms that needed a complete update, extra low vanities dreadful and dirty tile and joints. Moderately comfortable bed and a TV system that was impossible to figure out. Pier 66 Grill is the best restaurant in Lauderdale but who wants to pay […] $21 to park for dinner??? The staff at this property is the only saving grace, there were interactive and great! Read moreGenuine Hotels.com guest review
"Very fine hotel"
Reasonable price. Wish I had more time to spend there.Genuine Hotels.com guest review
Regretfully I can't remember the front desk woman who checked me in but she was fantastic informative and helpful. The room was beautiful overlooking the marina and oceanGenuine Hotels.com guest review
The hotel is conveniently located to the airport, major highways and the beach. The hotel personnel we dealt with were all very pleasant. Our room was clean. Overall a good experience.Genuine Hotels.com guest review
It was great!!! We will stay there next tine for sure!!!Genuine Hotels.com guest review
"My stay at Hyatt"
Everything was great would appreciate a heads up on parking charges next time. Room was very far to walk to, only complaint, all else was great.Genuine Hotels.com guest review
Cleanliness of pool area could be better. the pool should be vacuum ed. Very enjoyable.Genuine Hotels.com guest review
very friendly place!!!Genuine Hotels.com guest review
"nice but not a 5/star hotel as advertised"
Was a enjoyable stay,TV didn't work and fridge didn't work. Told them about it but didn't fix it the 5//days I stayed there. Nice relaxing place to get away too. Had a 107.00 night rate but they raised it to 169.00 a night because I wanted to stay longer and they said I didn't book the 107 rate online.Genuine Hotels.com guest review
Hyatt, Regency? My wife and I were very displeased with the state of this hotel. Our room was filthy, the hotel was worn down and the service was poor. We expected more from the Hyatt. After seeing how dirty our room was, we went to the front desk to change rooms and upon viewing a different room it was apparent all rooms were in similar poor condition.I […] would give this location zero stars if that was an option. For someone who travels a lot this hotel was definitely mismanaged and in disarray. Read moreGenuine Hotels.com guest review
"View of the yachts..."
Beautiful grounds, friendly staff, view of yachts....watch out for parking charge, $21 per day (unknown to me, and there is no other place to park)...Genuine Hotels.com guest review
"Pre and Post Cruise Hotel"
Room was ready and available for an early check-in. Staff was attentive and informative. Bellman handled luggage and volunteered information about the property. Excellent view of the cruise port from our balcony. Room had refrigerator, safe, but no microwave. Stayed in the tower building on the 8th floor. Room was nice, but could have been a bit la […] rger. Read moreGenuine Hotels.com guest review
"Will stay again if in the area"
Had a lovely time with my husband. Hotel was very clean and very nice. Though not related to the hotel, Pier 66 restaurant was Excellent!Genuine Hotels.com guest review
Response by Hyatt Regency Pier 66 Thank you for sharing your comment about your visit to the Hyatt Regency Pier Sixty-Six. We are pleased both your and your husband enjoyed your stay, particularly Grille 66 & Bar restaurant. Their food and views are hard to beat! We look forward to seeing you again in the future.
"Just need to work"
I was extremely disappointed that the WiFi internet would not work. I was there on business and needed that service during my stay. I only stayed 1 night, and was surprised that the cleaning service was there at before 9:30am to clean my room. I was checking out at 11:00 and did not see why they would be there at so early prior to my checkout time.Genuine Hotels.com guest review
Response by Hyatt Regency Pier 66 Thank you for your feedback about our Hyatt Regency Pier Sixty-Six. We apologizes internet and early housekeeping service disrupted your work and will share you comment with the appropriate departments. We hope you liked the hotel overall and will visit us again in the future.
"outdated and overpriced"
The rooms were very run down and in desperate need of an upgrade. Would not recommend.Genuine Hotels.com guest review
Response by Hyatt Regency Pier 66 We are sorry you were disappointed with your room condition. We are actually in the process of updating all the guest rooms so we appreciate your timely comment. We hope you will give us another chance in the future so we can offer you a much better stay. Thank you again for your feedback and business.
"Oasis near the beach"
This hotel has a beautiful pool area as well as a very nice and ample area in and around the pool. Very quiet, yet just blocks from the beach, this hotel is a nice respite after a days busy events.Genuine Hotels.com guest review
Response by Hyatt Regency Pier 66 Thank you for taking the time to post the review about you stay at the Hyatt Regency Pier Sixty-Six. We are pleased you enjoyed our pools and that our location and facilities offered the R&R you needed after a busy day. We look forward to welcoming you back in the future.
very good!Genuine Hotels.com guest review
Response by Hyatt Regency Pier 66 Thank you for sharing your comment. We are pleased your experience was everything you were looking for and we look forward to seeing you again!
"family stay post cruise"
We rented a room after our cruise & before our flight. The staff was very friendly. Our rooms were in a good location, right across from the pool, however there was alot of hair on the marble floor when we checked in.Genuine Hotels.com guest review
Response by Hyatt Regency Pier 66 Thank you for staying with us before and after your cruise and for sharing your feedback. We will certainly forward your comment to our housekeeping-our apologies for missing out on that! We are glad you enjoyed the pool location of your rooms and that our team provided a friendly service. We hope you had a good cruise and will visit us again in the future.
Parking $21.00!!! Elevators old and small!!! That hotel is always busy all yr. round.. They are not supposed to renovate the elevators?? We are on 21st century!! Staff is always nice and they accommodated me thanks to Alexander the tech who went to check my room ac that was not cooling!! Alexander made my transition to a tower room (very nice) smoother […] and less aggravated. He was super nice, gentle and helped me all the way!! Thanks a lot Alexander!!! I wouldn't know what i could had done without you there ! The pool is big and nice but not warm, it was Very cold, thought all the pools would be heated by now. My mistake I should have called before booking!! Excellent view from the room and beautiful green areas around the pool. Read moreGenuine Hotels.com guest review
Great experience, I had a wonderful time everyone is very friendly!Genuine Hotels.com guest review
"SEPT. 20 Stay"
We were very disappointed with the overall quality and condition of the room and the entire 11th floor as a whole. The room was not clean, we found trash in the closet and the bed sheets and pillowcases smelled awful.Genuine Hotels.com guest review
"Okay hotel, read review"
This hotel is much older than I expected but the room was clean it just smelled a little "musty". The room was large enough although the sliding bathroom door to the toilet/shower area wouldn't stay shut and our toilet handle kept sticking of which we reported and they fixed. They charge you $21 per day for parking and you'd be lucky to find a spot. […] We kept driving around and around and could not find a parking spot. Now mind you, this is costing us $21/day. The lot is small and they had evening functions (wedding/parties) of which the public could park there which left no room for the paying hotel guests. Bad idea Hyatt. It was very frustrating. The swimming pool/Jacuzzi was large and nice. After the parking lot issue, we will not stay at this hotel again. Read moreGenuine Hotels.com guest review
Just one thing. When I did my search on hotels.com. I specified free parking. This hotel was on the list. When I got there I found out they charge for parking.Genuine Hotels.com guest review
"It was fine"
nice location, nice hotel. found it a decent rate at the last momentGenuine Hotels.com guest review
Response by Hyatt Regency Pier 66 We are thrilled your last minute booking turned out to be our Hyatt Regency Pier Sixty-Six! It looks like you were pleased with our hotel, amenities and location and we hope you visit us again soon.
Our room was not clean - the sheets had a big stain in them. We did call housekeeping at 9:00 at night and they were there within 10 minutes to change the sheets. I would never recommend this hotel nor would I ever stay here again!Genuine Hotels.com guest review
Breakfast was not very goodGenuine Hotels.com guest review
Response by Hyatt Regency Pier 66 Thank you for your comment. We are sorry you were disappointed with the breakfast options. We will share your feedback with our culinary team. We hope you enjoyed your stay overall and that you will visit us again.
I was satisfied with may stay in the hotel, the only thing I was not prepared for was to pay $21 per night for parking.Genuine Hotels.com guest review
Response by Hyatt Regency Pier 66 Thank you for staying with us and for giving us five stars. Due to our location, parking space is at a premium and in high demand. Although seemingly high, our rate is in fact very competitive to other hotels in the area. We are happy you enjoyed your visit and look forward to welcoming you back in the near future.
"Excellent customer service"
This hotel isn't within walking distance of a beach, but the pool area was awesome. We have a small child, so we rented a cabana by the pool for some sun protection. It was $75, but apparently during holidays and other high traffic times, it's $150. We arrived early and were given accommodations for an early chek in. The bell hop took us to our room […] and when we entered, it hadn't been cleaned from the last guest yet. So the bell hop called the front desk, and they quickly got us another room AND gave my husband and I free breakfast for the next morning. I'd consider that a favor on top of a favor. The room was really clean and spacious. We enjoyed dinner of the balcony overlooking the pool. So sad that the revolving restaurant at the top wasn't open anymore. It's only open for special occasions now. That was the main draw to the hotel for me. Such a shame. But all in all, I'd recommend this place. Excellent customer service. If you want to go to the beach, you have to drive, but the pool was beautiful. Read moreGenuine Hotels.com guest review
Response by Hyatt Regency Pier 66 We are thrilled your entire family enjoyed your visit to the Hyatt Regency Pier Sixty-Six. We apologize for the error at check in but are glad our team made up for it quickly and the rest of your stay was relaxing and pleasant. Pool cabana is a great place to cool off from the sun! Although the Pier Top has only been open to public events for many years now, we do open it for certain holidays and you are welcome to visit it to enjoy the views during your stay if not events are scheduled. Just ask our front desk team for access. We appreciate your feedback and hope you will have a chance to visit Hyatt Regency Pier Sixty-Six again in the future.
The only thing the tower was not openGenuine Hotels.com guest review
Response by Hyatt Regency Pier 66 Thank you for your feedback. We are sorry we did not have availability in the Tower room during your visit to Hyatt Regency Pier Sixty-Six. Tower rooms offer great views of the Fort Lauderdale area and we hope you will be able to experience them next time. We are happy you enjoyed your stay overall and we look forward to your return in the future.
"Another great stay"
This was my second stay at this location and it was just as enjoyable as the first. The grounds are beautiful and the pool(s) are relaxing. The staff is attentive and solved a minor issue with the room quickly. (The mini-fridge wasn't working.) As a solo traveler, I was treated well. I will stay here again and I've recommended the Hyatt Pier 66 to my […] family and friends as well. Read moreGenuine Hotels.com guest review
Response by Hyatt Regency Pier 66 Thank you for your great review and returning to Hyatt Regency Pier Sixty-Six! We are thrilled you were pleased with both of your stays and appreciate your kind comments about our team, who is always friendly and attentive. Thank you for recommending us to your family and friends and we look forward to welcoming you back to Pier 66.
"Perfect cruise hotel"
Stayed one night before leaving on a cruise. Fantastic location with proximity to the airport, cruise terminal and beach. Best feature was definitely the pool. Huge pool and whirlpool and plenty of lounge chairs.Genuine Hotels.com guest review
Response by Hyatt Regency Pier 66 We hope you had a great cruise! Thank you for choosing our Hyatt Regency Pier Sixty -Six for your pre cruise accommodations. We appreciate your feedback. We are pleased you found our location convenient and hope you visit us again for more leisure time at the pool.
"Perfect hotel and view"
We had the best experience ever. I recommend the tower on a high floor.. it was perfect.. the pool the bar and breakfast. A little pricey on breakfast but its a buffett.. The employees where perfect...Genuine Hotels.com guest review
Response by Hyatt Regency Pier 66 What a pleasure to read "Perfect" in your subject line and review of your recent stay at the Hyatt Regency Pier Sixty-Six! We will pass the compliments to the team, thank you! We are glad your accommodations, particularly the views and all the amenities together with exemplary service made for an unforgettable visit. We look forward to seeing you at the Hyatt Regency Pier Sixty-Six in the future.
The room where I stayed needs an update. The room is cold and uninviting. Some of the furniture is stained and needs to be replaced. I would not stay in this room again.Genuine Hotels.com guest review
Response by Hyatt Regency Pier 66 Thank you for staying with us and providing us with your important feedback. We are sorry you were not pleased with your accommodations but would like to let you know we are working on improving the condition of all the rooms. We hope we can offer you a much better experience next time around.
The room was not cleaned prior to arrival. I walked in the room to see a dirty bathroom with towels on the floor in piles. The linen had not been changed from the last guest and the beds were not made. I waited an hour on housekeeping to come to the room and clean it. Not worth the money and very unorganized.Genuine Hotels.com guest review
Response by Hyatt Regency Pier 66 We were distressed to hear about your experience at our hotel and will pass your comments to our housekeeping department. We can only hope you give us another chance so we can provide you with the stay you deserve and expected the first time. Thank you for sharing with us your comments.
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