I reserved a room with a king size bed, I arrived at the hotel and was asked if I wanted a complimentary up graded room, which I accepted. Was surprised the up grade was a room with two full beds, I was very disappointed since I was on my honeymoon with my new bride. Make sure if you're offered an up grade, ask questions before accepting because if […] you don't ask they won't tell you if it's different than what you reserved. Wasn't a happy honeymooner Read moreGenuine Hotels.com guest review
Response by Hyatt Regency Pier 66 Congratulations on your marriage and best wishes for many years in health and happiness! We are sorry you were disappointed with your accommodations but hope you visit us again so we can offer you a better stay.
Small issues but the staff resolved them. Lots of good service and nice clean architecture. Small modest pool bar left something to be desired but overall a relaxing, pleasing stay.Genuine Hotels.com guest review
Response by Hyatt Regency Pier 66 Thank you for your review about Hyatt Regency Pier Sixty-Six. We are happy you enjoyed your stay. Our apologies for any inconvenience you experienced but we are glad to hear our staff was able to assist and you left our hotel pleased and relaxed. We hope you to welcome you back in the future.
"Nice room- awesome views of the boats"
Our room was right on the canal. The boats parked along the water were incredible!! Definitely how the other half lives. The room was clean and up to date. The pool area was beautiful, wish we would have had more time, we just spent the night before boarding our cruise ship.Genuine Expedia guest review
Response by Hyatt Regency Pier 66 Thank you for staying in our Hyatt Regency Pier Sixty-Six prior to you cruise. We are thrilled you enjoyed your visit, especially the view of the mega yachts right outside your window (yes, they make us dream too!). Thank you for sharing your experience and hope you return for a longer visit so you sample all the amenities Hyatt Regency Pier Sixty-Six has to offer.
"Beautiful view of the intercostal, friendly staff"
I had a wonderful 2 days. I was overcome by the beautiful view. Staff went out of their way to accommodate me and were genuinely friendly.Genuine Expedia guest review
Response by Hyatt Regency Pier 66 Thank you for the five stars and for posting your review about your recent stay at Hyatt Regency Pier Sixty-Six! We are happy the beautiful views combined with the exceptional service left you with unforgettable memories. Our Pier Sixty-Six team is looking forward to serving you in the future!
A+++Genuine Hotels.com guest review
Response by Hyatt Regency Pier 66 Thank you for the A+++ grade and five stars! We are thrilled and hope to see you back soon!
While reasonably priced this hotel does not fit in Regency class.Genuine Expedia guest review
Response by Hyatt Regency Pier 66 We apologize we did not quite reach your expectations during your recent visit. We would love a chance to turn your experience around. We are in the process of updating our hotel and customer service is always our priority. We hope we can welcome you back in the future.
"Clean and comfortable"
2nd time at hotel. Good location and clean. Nice lobby reception area with bar good for meetings. Upstair dinning room rotates and good for function with superb view. Good location near airport. one block from Grill Restaurant good for business dinner. With breakfast came with room.Genuine Hotels.com guest review
Response by Hyatt Regency Pier 66 Thank you for sharing your feedback regarding your visit to Hyatt Regency Pier Sixty-Six. We are very pleased your enjoyed our location and amenities, especially the Pier Top with its 360 degree views of Fort Lauderdale. And dinner at Grille 66 & Bar is always a treat! We look forward to your return to Hyatt Regency Pier Sixty-Six in the future.
Beautiful location. Stunning views from our tower room balcony. Food at the pool bar was excellent. Self parking at $21 per night was a bit expensive. Housekeeping was not good....trash not emptied, soaps etc. not restocked, bottom sheet tucked in at bottom corners then comforter thrown over it. Apart from that I'd definitely stay there again.Genuine Expedia guest review
Response by Hyatt Regency Pier 66 We appreciate your review and thank you for staying with us! We apologize for the areas we missed and will definitely forward your comments to our housekeeping. We are pleased your overall experience was enjoyable and are looking forward to welcoming you back to Hyatt Regency Pier Sixty-Six for more stunning views!
The bathroom looked old and cheap. The feel of the rooms we stayed in were more like a motel.Genuine Hotels.com guest review
Response by Hyatt Regency Pier 66 Thank you for your candid comments. We regret your experience in our hotel was not favorable. We have started the process of improving the cosmetics and mechanical aspects of all the guest rooms. We hope to welcome you back in the future and offer you a much better stay.
"Couldn't be happier!"
Very very happy with our first visit to this hotel! Every single staff member was so kind, courteous, eager to help and meet or every need and want. From the valet parking, to fabulous bellboys, they were awesome. The rooms very clean, comfy, contemporary. Our view over looking the boats in the marina was beautiful. The pools and ground all great and […] beautiful! We will definitely be returning soon! I highly recommend to all! Read moreGenuine Expedia guest review
Response by Hyatt Regency Pier 66 Thank you for your review about your first visit to our Hyatt Regency Pier Sixty-Six. We are thrilled to get perfect ratings and thank you for the great recommendation! We hope to welcome you back for many more visits in the future!
"Nice hotel and room was comfortable."
Overall its a nice hotel, well located and room was comfortable. Mini fridge didn't work. They switch our confirmed room saying the hotel was full. Room was really nice and beds were excellent. On the other hand, we had the worst view ever! A roof top with empty plastic bottles, other garbage and also a mini table upside down.Genuine Expedia guest review
Response by Hyatt Regency Pier 66 Thank you for your review. We are sorry about the refrigerator and hope we were able to either fix it or repair it if you let us know. We will pass on the comments about rooftop to housekeeping. We are glad you liked our hotel overall and found our accommodations comfortable although we wish we could offer you a better time. We look forward to your return in the future so we can offer you a flawless stay.
A nice little walking distance from the beach, but the hotel and pool area is almost a sanctuary away from the craziness of the beach at the same time.Genuine Expedia guest review
Response by Hyatt Regency Pier 66 Thank you for choosing our hotel for your accommodations in Fort Lauderdale and for giving us five stars! Our Hyatt Regency Pier Sixty-Six oasis is eagerly awaiting your return in the future.
"Not enough hotel for the money"
Standard hotel room for a premium price. room was nothing special, cracks in the lavatories, standard beds. I would expect a suite for the priceGenuine Expedia guest review
Response by Hyatt Regency Pier 66 Thank you for staying with us and for your feedback. We regret to read you were disappointed with the accommodations. We are actually in the process of improving all the guest rooms. We would love a chance to welcome you back so we can provide you with the experience you expected and deserve.
Overall it was a nice stay other then having to pay $25 a day to park. You would think it would be free for the people staying there. And also they never told me when I booked the room that I had to put a 75 dollar deposit down.Genuine Hotels.com guest review
Response by Hyatt Regency Pier 66 Thank you for your feedback regarding your recent visit. Due to our location, parking space is at a premium and in high demand. Although seemingly high, our rate is in fact very competitive to other hotels in the area. We apologize the check in clerk did not mention the deposit-we will make sure the policy is reviewed with the team. We are glad you enjoyed your stay overall and hope you will visit us again in the future.
"king bedrooms small space clean, simple"
Marina view king bed, nice rooms but extremely small. Could use updating. short walk to beach park.Genuine Expedia guest review
Are room bathroom was not clean right, there was hairs all over the bathroom in the celling from previous people that was there before us. I reported to the front desk, all they did was take off the valley parking fee.Genuine Hotels.com guest review
Good and comfortable rooms. Some noise from the traffic. I'd stay again in this hotel.Genuine Hotels.com guest review
Response by Hyatt Regency Pier 66 Thank you for sharing with us your experience at Hyatt Regency Pier Sixty-Six. We are very pleased you found your accommodations were comfortable and fit your needs although a bit noisy. On your next visit please feel free to contact us directly to request a room facing away from the street traffic and we will do our best to accommodate.
I whent there w my boyfriend for our seven month aniversary and we love it. We planing to go back soonGenuine Hotels.com guest review
Response by Hyatt Regency Pier 66 Congratulations on your anniversary! Thank you for choosing our Hyatt Regency Pier Sixty-Six to celebrate this special occasion and for your high marks. We are glad you had a wonderful time and are looking forward to welcoming you back soon!
"Nice hotel but not really worth >$200/night"
We've been going to this hotel for over 15 years. Much of the staff, especially those by the pool, are still the same folks. They are doing a nice job updating. Unfortunately, construction is ongoing. My kids were very much looking forward to riding the exterior elevator to enjoy the views. This was closed in December and THREE MONTHS LATER is still […] closed. There is a major renovation going on in the marina on the property - construction equipment everywhere. We had requested adjoining rooms. The 'connection' was via the outside balcony which was a bit awkward given that we had one room for parents and another for children. And, housekeeping locked the sliding doors to the balcony every day so we had to reopen both rooms. Floors were never thoroughly cleaned. There was hair on the floor and rainbow loom elastics as well. Despite leaving a note to PLEASE clean the floors, the items were still there. We stayed for a week and although the sheets were changed and towels replaced, the room was never really cleaned. With tile floors and sand, this was not so great. Read moreGenuine Expedia guest review
"my recent stay at this hotel"
we requested early check, no early check in. pool was dirty. didn't get the room we asked for. loud party outside of our room. beds were terribly uncomfortable. called front desk, phone had so much static we couldn't hear on it. no breakfast after spending $200 ??!!! they charge for use of internet?? who does that anymore! won't go back.Genuine Expedia guest review
"What a nightmare."
This is a terrible hotel. We checked in at 4:45. First we were told that they could not find our reservation , however, after 10 mins of searching, i was told that it is filed under my first name, then the computer went down. So we could not get a key and they dont know how long the system will come back up. We offered to come back after we eating. […] At that time there were many people waiting in line to check in. They were told to come back in 10 mins. For a company with a big name like Hyatt, they should have offered everyone a drink to compensate for the inconvenience.The hotel lobby was hot. When we returned, the lady who was initially helping us was with someone so another person helped us but once again, he could not find our reservation. I said it is under my first name, which i gave him. After 2 mins of searching, he yelled it is under your first name ( argument back and forth about him yelling at me). So he gave us a key for the first floor. I said the lady earlier told me we have a 2nd floor room. So he gave us a room on the second floor. We finally reached our room after 5 mins of walking. I was getting ready to take a shower and turned the water on. OMG, the tub was dirty with some hair and other floating materials. I called the front desk and they sent someone to clean it. This place needs a major makeover. It looks tired, the tiles in the bathroom were dirty, the light switch has brown dirty spots and the bathtub was disgusting. Read moreGenuine Expedia guest review
"Good for a Getaway"
The Hotel is well located if your mayor purpose is walk around ,eat in a nice restaurant with a water viw and enjoy a nice pool with a very friendly tiki bar.Is far from the beach and need remodeling,eat your breakfast at the hotel is a googd idea not expensive 20 for adult and 8 per child.Genuine Expedia guest review
"On the canal"
The room was great. It was right on the canal with a balcony that looked right on multi million dollar yachts to complete the atmosphere.Genuine Hotels.com guest review
"Woken by boats docking."
I stayed in a room facing the marine dock. When a boat docked it sounded like it was in my room. Horrible. I was woken by boats twice during the night. The room looked worn and was a good hike from the main building.Genuine Expedia guest review
"It's not a beach hotel- 2.5 miles a way"
Had to walk to the beach- 20-30 minutes on a free wayGenuine Expedia guest review
"Last Minute Selection, Glorious Surprise"
We booked a hotel in Deerfield Beach for four days only to learn that the first night was not properly reserved. We then hustled to make a reservation at the Hyatt Pierr 66 in Fort Lauderdale. There were rooms available and the hotel was glorious as usual. Rooms were clean, facilities were beautiful, and the grounds were very lovely. The bed and pillows […] were soft and comfortable, as is always the case at Hyatt. We stayed in a marina view room which was so peaceful and pretty to wake up to. We were so pleased and pleasantly surprised to get such a great deal on the room in a pinch. Read moreGenuine Expedia guest review
"Good location, close to beach & downtown."
Relaxing stay, comfy room, above average facilities with many amenitities. I got the marina & ocean view, which was nice & took advantage of the sunrise with breakfast on the balcony. Room is spacious but bathroom area could use updating. And the room could smell better too. When u first walk in, there's a noticeable urine smell. The pool is nice & […] the outdoor area is very inviting. I would rate this as a 3.5 star hotel, was expecting a little bit room from a Hyatt but overall it was not terrible. Read moreGenuine Expedia guest review
"Great place to stay."
Very enjoyableGenuine Hotels.com guest review
"Nice hotel but not close enough to a beach."
Nice hotel and staff. Location is not the best. Not much to do in the immediate areaGenuine Expedia guest review
"What a difference a year makes...."
We stayed the Pier 66 in March and May last year and were very pleased. This year,not so much, broken down elevators, room with broken clock, dead phone and broken glass on the balcony greeted our arrival. The breakfast buffet which was terrific the year before is now second rate but still $20...The Hotel needs refurbishment but the location excell […] ent.... Read moreGenuine Expedia guest review
Other than the less than stellar check in procedure - three people watching two people wait in line, hotel was excellent. Nice room. Helpful employees.Genuine Hotels.com guest review
nice but in need of Renovation. Room Not as clean as it should BE.Genuine Expedia guest review
Stayed one night with our two young children. Spent all day at the pool and walking around looking at all the yachts. Great stay. Nice staffGenuine Expedia guest review
My husband and I wanted a relaxing weekend. Luckily, we got it!! This hotel has a perfect location, GREAT food for room service, friendly staff, great hotel layout, clean, beautiful intercoastal view at the Pier 66 Mariners Bar. We loved it and recommend it 100%!!Genuine Expedia guest review
"Whats in your wallet?"
For the price we paid I expected more. We waited in line to check for 20 minutes, but there was only one person in line. We were given our room and directions to our room....that was it. No offers to help with luggage, no explanations about parking or checkout procedures. We found out the parking was not free, in fact it was high just for the night. […] It was not as clean as you would expect for a high dollar hotel and there was no "complimentary" food or coffee available. What was available was highly overpriced. It was a nice area with a great view of the pier, but the service was just not up to par for a high tourist area. Read moreGenuine Hotels.com guest review
Bad service,dirty roomGenuine Hotels.com guest review
"Tired and dated looking hotel"
Arrived before 4 pm. No desire to assist in somewhere to change or shave other than - 'try the restroom'. Other staff were courteous. Room was large, sparse. Bed was comfortable. Carpet looked old and stained in places.Genuine Expedia guest review
"room smelled of insecticide"
I paid for a king bed and didn't get it, a ground floor room on a canal with a big well marked insecticide sprayer that looked like a fire extinguisher on the sidewalk along the canal and the strong smell of insecticide in the room.Genuine Hotels.com guest review
"Older hotel in process of renovations"
We did have a pleasant stay at the hotel. Rooms were very quiet and attractive. Did not like that two of the restaurants were outside the hotel at the end of the parking lot, very pricey (which we should have expected, I guess), no inside get-quick snack/coffee shop ...we left the property for every meal except for one breakfast. The elevators in the […] tower were not always working...had some long waits. Temperature in room always felt very cool even on 80. Bedding was a duvet that had crumpled up filling and so asked for a blanket. Tried to use the clothesline in the bathtub but the tiles fell off the wall into the bathtub. The manager changed our room to the exact same one on a higher floor... Read moreGenuine Expedia guest review
"Great as long as you don't have a car to park"
Great room and location. The staff inside was friendly and helpful. Price came out to be exactly as advertised. Bar made a great mojito! The parking was expensive and not explained on arrival. Upon leaving the parking attendant was rude and very hard to understand(heavy accent). The check in lady made the situation right on the spot though and made […] up for the attendants behavior. I would recommend this hotel! Price and location make it an easy choice. Read moreGenuine Hotels.com guest review
Checkin staff was kind of blah and had no personality. I booked a king bed on line and then tried to tell me they only had doubles. Bed was badly made at arrival to room. Pool attendant and towel guys were great and decent gym .Genuine Hotels.com guest review
"Beautiful grounds/landscaping, but needs updating"
We really enjoyed the location and watching the boats going up and down the channel. We love everything boating so this was a perfect hotel for us. We aren't big into the beach so the pools were great. There are a total of three pools with plenty of lounge chairs. Another plus is that the Water Taxi stops at the hotel. The Water Taxi is a great deal […] at $22 for the whole day (on and off as many times as you want). On the flip side, the hotel seems a little "worn" and could use a fresh coat of paint and updated furnishings. One really annoying aspect was that housekeeping would never leave enough towels and wash clothes. Three days in a row we only received one wash cloth for two people and were never left more than two towels. We would have to call the front desk or "steal" them off their cart when they were cleaning other rooms. Very annoying!! We did enjoy the size of the hotel property. It was nice to go for a relaxing walk in the evening, taking in the view of the boats and nicely landscaped grounds. Read moreGenuine Expedia guest review
Beautiful hotel and pool area. Staff was excellentGenuine Expedia guest review
Response by Hyatt Regency Pier 66 Thank you for your review. We are glad you enjoyed our hotel and its amenities and hope you return soon!
"excellent location on A1A"
The restaurant on the top floor should still be openGenuine Expedia guest review
"Not a good standard"
If you stay in the tower it is probably a good hotel, if you are out by the pool it is very dated....Genuine Hotels.com guest review
Great hotel but bed was uncomfortable. We love the area and poolsGenuine Hotels.com guest review
Response by Hyatt Regency Pier 66 We are very pleased you enjoyed our pool area but are sorry to hear the bed was not very comfortable. Perhaps we can make an adjustment on your next visit so you can get a good night sleep. Thank you for your feedback.
Nothing to special, since the rating was close to a 4 star hotel, I was expecting a 4 star hotel. Maybe my standards for a 4 star hotel are higher. Other than that, the hotel is okay. Nothing special.Genuine Expedia guest review
Response by Hyatt Regency Pier 66 Thank you for sharing with us your comments regarding your recent stay. We apologize our hotel did not live up to your expectations in all areas but we hope you return next time your are in the area.
Overall good experience. Great location, pleasant staff. Parking fees were a little high and the floor of the room was dirty.Genuine Expedia guest review
"Convenient to pier and airport"
Lovely hotel, beautiful pool and hot tub. Room was clean and well appointed, nice little balcony. Ate lunch that was good at pool restaurant. Staff friendly and helpful. Liked looking at the docked yachts on the intercoastal.Genuine Expedia guest review
"Close to everything"
Hotel grounds where great, plenty of places to walk around and enjoy the sceneryGenuine Hotels.com guest review
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