"Rooms are outdated"
As soon as you walk in everything looks great. The lobby area looked very nice and the staff was great but the rooms not so much our room had a strange smell (humid) and the beds were not comfortable. The room was also very outdated and dark. Was it worth the money I paid? NO. They need major renovations in the rooms because at the end of the day that's […] where we spend the night not the lobby. Read moreGenuine Hotels.com guest review
Response by Courtyard by Marriott Orlando East/UCF Area I am glad that you found our lobby and staff to be great and am sorry your experience in your room was not as you hoped. The final stages of our renovation will be taking place later this fall in our rooms. We hope when you visit the area in the future you give us another chance with our new room renovations, until we see you again I wish you safe and enjoyable travels!
This hotel provided an expected level of service (high) and room quality (serviceable). The air conditioner was noisy when running and for quite awhile after turning off. Amenities were typical for this type of hotel Service at front desk was the only thing we really experienced as we weren't there very much. It was quite good. :)Genuine Hotels.com guest review
Response by Courtyard by Marriott Orlando East/UCF Area Thank you for taking the time to review our property. I am sorry we did not exceed your expectations but am glad that you found our high level of service to meet your expectations. We hope to see you again in the future so that we can do our best to exceed your expectations the next time you are in the area!
"Great for the price"
I usually am not disappointed by Courtyard Marriott hotels, so when I saw the hotels.com price of $89/night, I knew it would be a great deal. As usual, the hotel was clean, efficient, and had plenty of amenities that I appreciate (restaurant, cable TV, etc). The only negatives I would say would be that our GPS had trouble finding the entrance, as it […] is off the main road. Don't know if this is a problem with the GPS or the hotel, but it was confusing. There is a little strip mall/shopping area next door, but the quality of stores made me question the neighborhood only slightly. Overall, I'd be comfortable staying here again, especially for that price. Read moreGenuine Hotels.com guest review
Response by Courtyard by Marriott Orlando East/UCF Area I am glad that you found our property a great deal and that you would be comfortable staying with us again in the future. When you return to the area I am sure you will see many changes as there are several projects nearby to give a "facelift" with several new shopping areas and restaurants to try. Thank you for taking the time to review our property, we hope to see you again in the future!
"nice mid-range hotel"
The staff was very helpful and quick to fulfill any requests. Room was clean. Only mild complaint is that the beds were way too soft for my liking. Lots of restaurant options nearby and the UCF campus is a block away.Genuine Hotels.com guest review
Response by Courtyard by Marriott Orlando East/UCF Area I am pleased to hear that you found our property to be a nice mid-range hotel. Thank you for choosing us for your visit to UCF, we hope to have you again as our guest in the future!
Location is near the university. Hotel is much lower quality than the typical Courtyard (but that is also why the rates are lower)Genuine Hotels.com guest review
Response by Courtyard by Marriott Orlando East/UCF Area Thank you for taking the time to review our property, I am pleased to hear that you found our rates decent. Even though our lobby is new, the next stage to bring us to the same level as the other new "refreshing business" Courtyard hotels is our room renovation, set for later in the year. We hope to have you as our guest again so that you can see the changes that will be taking place!
The stay was okay. We will NOT return to this hotel because the beds were entirely TOO soft. Didn't sleep well because niether one of could get comfortable. My neck and shoulders are still sore from that terrible mattress.Genuine Hotels.com guest review
Response by Courtyard by Marriott Orlando East/UCF Area While I am pleased to see your positive rating I am sorry to hear that our bedding made your stay uncomfortable for being too soft. We are currently in the final planning stages of setting our room renovations and hope that if you find yourself returning to the area after our renovation that you give us a try and experience not only our new rooms but our new bedding. In the mean time, thank you for taking the time to review your stay, I wish you safe travels!
"Moldy smelling room"
Chech in was fine and done quickly with a very courteous clerk. The room was another story. It was cold,damp and smelly. The A/C unit was turned down but did'nt help. Don't know wha the problem was but my wife wanted to change rooms. The mattress , in my opinion eas past its useful life.Upon check out I advised the clerk, a different one, who advised […] that when it rains for a few days the rooms smell. I couldn't take that room for a few days. Room appeared clean but I would not stay there again. Read moreGenuine Expedia guest review
Response by Courtyard by Marriott Orlando East/UCF Area While I am pleased to hear that you enjoyed the convenience of our location and the multitude of restaurants nearby I am sorry your stay was not outstanding. We are currently in the process of finalizing our room renovations so that we can begin in the next few months and complete our renovation process. I have passed on your comment to our managers to address your experience so that we can improve in the future. Thank you for taking the time to tell us about your experience, we hope you stay tuned and give us another try after our renovation has been completed!
Part of this hotel is updated and part has ancient air conditioners. We had a room that was very musty and humid (like a rainforest). Ask for a room with updated a/c. Otherwise avoid.Genuine Expedia guest review
Response by Courtyard by Marriott Orlando East/UCF Area Thank you for taking the time to review our property. While our lobby has been fully redone for the change to Courtyard's "Refreshing Business" model we are currently in the final steps of beginning our room renovations which are expected to begin in the next few months. Stay tuned, we hope to have you in the future as our guest so you can experience our new rooms!
I thought the hotel was very mediocre for the cost.Genuine Hotels.com guest review
Response by Courtyard by Marriott Orlando East/UCF Area I am sorry to hear after check out that your stay was not outstanding. We strive to do our best so our guests have a pleasant stay and to correct issues as best we can. If you find yourself back in the area we hope to get a second chance to turn your experience around and "wow" you with our services!
"Beds too small"
When they say double beds it is very small. Staff was great and helpful. With the quality of the hotel it is over priced. They should offer a breakfast.Genuine Expedia guest review
smelly, damp room -Genuine Hotels.com guest review
Response by Courtyard by Marriott Orlando East/UCF Area Thank you for taking the time to review our property. I am sorry that your room did not exceed your expectations. I have forwarded this comment to our housekeeping department to address any operational errors that may have occurred.
"Used to be nice"
The room had a wierd mildew smell that someone attempted to cover up with to much air freshener. The "Starbucks" coffee was like water and the food selection was slim and not fresh. We did not recieve our wake up call and were almost late for my daughther's open house. The front desk was apologetic, but did not even offer coffee. Overall the hotel […] had an old run down feel. It seemed that it may have been a nice hotel 10 years ago. Read moreGenuine Expedia guest review
Response by Courtyard by Marriott Orlando East/UCF Area I am sorry to hear that your stay was less than satisfactory, and I do apologize for the operational errors that occurred during your stay with us while here for UCF. Even though we sell coffee in our Bistro we do offer complimentary coffee in our lobby each morning, typically up to 30 minutes after our Bistro closes to prepare for the next meal service. Thank you for taking the time to review our property, these issues are being looked in to by our management team to correct the errors that occurred during your stay. I do hope you give us another chance if you find yourself returning to the UCF area, in the mean time I wish you safe travels!
Perfect place to stay.Genuine Hotels.com guest review
Response by Courtyard by Marriott Orlando East/UCF Area I am glad that you found us a perfect place to stay for your UCF visit. We hope to have you again as our guest for any future visits to the area you may make.
"Ok and close to the school"
Room small. Only 1 bed. Check in and check out easy. Close to UCF-minutes. Acceptable, but nothing specialGenuine Expedia guest review
Response by Courtyard by Marriott Orlando East/UCF Area We are glad to hear that you found our check in/check out process easy and that our location near UCF campus fit your stay. If you find yourself back in the area and give us another opportunity to have you as our guest, know that we do also have a room type with two double beds. Thank you for taking the time to review our property, we hope to see you again in the future!
"usual marriott standards"
lust what you expect from Marriott.Genuine Hotels.com guest review
Response by Courtyard by Marriott Orlando East/UCF Area We are pleased to have upheld the Marriott standards for you during your travels. Thank you for taking the time to review our property, we hope to have you again as our guest in the future.
it was greatGenuine Hotels.com guest review
"nice hotel - close to UCF"
The hotel is comfortable and quiet. Not the best option for eating there but restaurants close by.Genuine Hotels.com guest review
"Checking out UCF"
Room was larger than expected. Bed was very comfortable. My son left behind an article of clothing, and housekeeping found it, and returned it. Overall great stay. Close to restaurants and the University.Genuine Hotels.com guest review
"Visiting my daughter at UCF."
The personell were very friendly and accomodating to us. Although they had an armed robery at a house near by on our first night and the police were swarming the area, I realize that this could happen any where. We were very pleased with the hotel and staff. Would definately stay again.Genuine Hotels.com guest review
"Comfortable and convenient"
Overall very satisfied.Genuine Hotels.com guest review
"Perfect for UCF Visit"
Stayed here for a recent visit to UCF for their Open House event in October. Check-in took less than 5 minutes and the staff was very friendly and helpful. Hotel is less than a mile from the University and there were plenty of options for dining close to the Hotel. We will definitely choose to stay here on future visits.Genuine Hotels.com guest review
"Nice place to stay"
Rooms clean, staff friendly, conveniently located close to UCFGenuine Expedia guest review
Best hotel we have stayed in a very long time. Friendly service, clean and accommodating to their clients. All around excellent.Genuine Hotels.com guest review
For the price it was definately disapointing. Our room was smelly, damp and the carpet was mushy if not wet. We thought it would get better with the a/c on... no luck. We were visiting for UCF parents weekend and we had a little time in between events...washed a load of laundry... and put the clothes in the dryer... it didn't work properly either.. […] we questioned the staff and they said that is the way it always is... 2 dryer cycles later.. and needless to say... most of the clothes were hanging in the room on hangers.. Read moreGenuine Expedia guest review
Love the environment and very warm welcome. Nice breakfast tooGenuine Hotels.com guest review
Definitely a1st class property!!!!Genuine Hotels.com guest review
"Another reliable Marriott"
The great thing about Courtyard Marriott hotels is you always know what you are going to get, which is a solid, reliable place to lay your head. This Courtyard is no exception to that rule, thankfully. A positive for this hotel is a beautiful and inviting lobby area that clearly has been recently renovated to provide a more boutique hotel feeling and […] which offers a nice gathering space. The room itself has some catching up to do. The decor was a little tired and worn looking but clean and comfortable. The hotel is within walking distance of both UCF and several chain restaurants making it convenient for both families visiting the campus or business travelers. While not a luxury hotel, this Courtyard offers all the standard comforts. Read moreGenuine Expedia guest review
No continental brkfst, 2 pers in room, coffee for 1 unless the other drank decaf.Genuine Expedia guest review
"Good service should extend to all"
My stay was fine except that I found the daytime lobby staff were very snobby, and rude to vendors coming into the hotel. As a guest, I realize that these vendors are supplying goods that will make my stay more comfortable...I was very displeased to have the staff treat me with respect while rudely (and loudly) rejecting the needs of the vendor who […] was patiently waiting. Anyone who walks into your business should be treated with respect and grace. The indignity that was shown was enough of an incident that I will not choose this hotel again. Read moreGenuine Hotels.com guest review
"UCF Open House"
I needed a room for the night before a UCF Open House. Hotel was very close to UCF, only about 2 mins away. Check in time was only 3 mins and check out was 2 mins. Staff was very professional and welcoming. Rooms were exactly as they appear online. Clean, spacious, and comfortable. Modern, casual appeal. Would definetly stay here again.Genuine Hotels.com guest review
"Great for business trips"
Well located, prompt registration and clean. The only uncomfortable thing was the position of the TV them everything else was perfectGenuine Expedia guest review
"Traveling with baby"
First and foremost the staff was very nice. The lobby and dining area was inviting. My LESSON is when traveling with a child bring spray disinfectant. I felt the carpet was not clean and he is a crawler! :( Bad on me! However, again the staff was great, I needed a refridgerator for my son's milk and medication. They were able to find one and informed […] me in the future request ahead and they MUST find one. Read moreGenuine Hotels.com guest review
"Good for a business or UCF stay."
I love staying at this hotel but the last two times the air unit has had a musty smell. I told the clerk on my way out - didn't want the hassle of moving my stuff - but think they should change the filters on those units.Genuine Expedia guest review
"Courtesy of Hotel is unbeatable!"
The bedding was fine and very comfortable. The place was quiet and clean and the location perfect --a little hidden away from the busy street which created a cozy environment. The staff was very friendly. They even mailed me a big handbag that I had left behind in the Bistro-- from Orlando to my place of residence in Vero Beach Florida.Genuine Expedia guest review
the cafe was understaffed. One person was tending the bar, taking and preparing food orders as well as acting as the server. As a result it took 40 minutes for us to receive our salad, and our daughter's sandwich came 10 minutes later. Not the fault of the employee, I blame management for understaffing. It was a busy weekend as it was move in day for […] the summer students at UCF. This was very unfair to the employee manning the Cafe. Read moreGenuine Hotels.com guest review
very nice ...will come back again !Genuine Hotels.com guest review
"Graduation of son from Full Sail University"
The hotel was very pleasant and the service and attitude of the staff was great. I would recommend it.Genuine Hotels.com guest review
"Great Place to stay, will definitely be back!!"
Was attending a Graduation with my mom and daughter from SC. The hotel Staff were extremely helpful and nice!! We ask for a ref. and microwave and they had it to our room before we got up with our luggage!! The Lobby was modern, the pool was clean and well lit and the room was clean and comfortable beds!! I would recommend this hotel to adults and […] children! Read moreGenuine Expedia guest review
"Swanky, Clean, Modern & Comfy"
The beds were super comfortable with foam mattresses. The lobby was very swanky with nice track lighting. I loved having breakfast in the morning in the lobby cafe. It was great food, excellent service, and a cozy little booth with a TV in it. Everything was clean and up to date. All of the staff were very friendly and provided quick service. I would […] definately stay again! Read moreGenuine Expedia guest review
TYPICAL COLLEGE AREA HOTEL. ROOMS NOT WHAT PROMISED IN ADS AND ONLINE BOOKING. NO BREAKFAST & BAD COFFEE.Genuine Hotels.com guest review
"Wow! What a great staff and lobby!"
The ucf Courtyard is a comfortable, affordable hotel. It's greatest feature is its newest one-a nicely remodeled lobby that allows for casual get togethers for family, friednds or co-workers. The staff is friendly and the beds super comfy. Two thumbs up!Genuine Hotels.com guest review
"Need new towel with better quality"
Everything was great except the towels. The Towels felt like sandpaper.Genuine Expedia guest review
"One night Stay"
Check in was very Quick. Room was clean. Air conditioner was noicy. The Sink and Bathroom were small, ok for one or two people. Shower made loud noice when hot water was used. Other than that all was ok. Staff at the lobby were great. Had plenty of parking spaces. The Pool and Gym were good. Location was great - near lot of eateries...Genuine Expedia guest review
"prefect for business and family"
Exactly what you expect from a Marriott courtyard with two extra helpful front desk staffers. Good for family or business. Great staff obviously very close to ucf.Genuine Expedia guest review
Ok hotel overall for a no frills stay near UCF. The staff were very nice and helpful, but the air conditioner made a little galloping sound after it shut off for a few minutes. The TV often gave a read out of not being able to read any channels. The elevators are very slow and clunky and the stairs are far away. There was no refrigerator in the room […] whereas at the same hotel near FSU there was one, even though we did not request one. It was a very short drive to UCF however. Read moreGenuine Expedia guest review
"Courtyard Marriott UCF/Orlando"
Hotel was conveniently located to UCF and had great restaurants within walking distance. Room was clean and adequate-complimentary coffee and wifi in lobby was great. I'll give it a 4 overall.Genuine Hotels.com guest review
"Really bad internet connection"
Everything was fine except the internet. It was really bad. wi-fi coverage is terrible. network latency is so high! It was not possible to work at all. We changed the hotel after the first night..Genuine Hotels.com guest review
Response by Courtyard by Marriott Orlando East/UCF Area Thank you for sharing feedback regarding your stay with us. While we are glad to hear that you found things to be fine with your stay we are sorry that the Internet detracted from your experience. We are currently looking into what is needed to upgrade our property to improve this complimentary service for our guests and hope we have the opportunity to serve you in the future.
"Not up to standards"
Old hotel, needs renovations. Friendly staff. No breakfast as other Marriott are known forGenuine Expedia guest review
Response by Courtyard by Marriott Orlando East/UCF Area While I am pleased to hear that you found our staff to be friendly, I am sorry to hear that you did not find our property to be up to standards. Being one of the few that are being fully renovated both in lobby and rooms, your stay accommodations are what the brand is changing towards- an inviting hotel geared toward the business traveler. Our lobby was fully renovated in 2011 to offer the new Courtyard Lobby Experience and all rooms available for check in are only those that have been renovated within the past month to offer the new "next gen" room types for the Courtyard Brand. The Bistro has become a Courtyard Staple offering both breakfast and dinner options each day of the week and featuring Starbucks drinks.
"Great location for UCF"
I stayed 4 nights at the hotel. It's excellent location if you're in town to visit the University of Central Florida. Don't dream if staying here if you're planning to visit any of the parks as it'll cost you around $60 in a taxi each way from here. My room was clean, staff were very helpful, breakfast was basic but did the job and the pool was small […] but good enough for a little swim. If I was visiting UCF again, I wouldn't certainly book this hotel again. Eating out around here isn't so easy if you're new to town. Plenty of fast food nearby but the few other restaurants in the immediate vicinity looked a bit empty and uninviting. Applebee's was the only one with life in it and so I ate there one night and that was fine. I'd recommend getting a taxi to a restaurant called the Black Hammock, which is 7miles from here ($20) in a taxi. It specialises in 'gator. It's a great little restaurant and has a little bar outdoors overlooking the lake and passing 'gators. Overall, if you're in Orlando for a conference of event at UCF I'd recommend this hotel. Read moreGenuine Hotels.com guest review
Muy buen servicio, Habitaciones muy limpias ,todo el personal muy amable y atento.Genuine Hotels.com guest review
Response by Courtyard by Marriott Orlando East/UCF Area Thank you for taking the time to review your stay with us. I am glad to hear that you enjoyed our services, rooms, and staff.
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