Fairfield Inn & Suites by Marriott Chicago Southeast/Hammond - Hammond

Denied entrance to side door. Key wouldn't unlock. Reported it to front desk personnel.I was giving another one. Second key had same problem.Front desk personnel stated to me that it could be a slight problem due to rainfall getting down inside key sloth. This isn't major,just need some adjustments. Personnel very courteous and helpful.MY STAY WAS VERY […] RESTFUL,PEACEFUL.SLEPT LIKE A BABY!!!!! Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Besides the train track and the highway noise, the room was clean and the staff were friendly and helpful. Surprise there is no barrier of some sort between the hotels, train tracks, and highway. People come to sleep and get a nice rest but there's so much road noise. In short, location is a plus that it is close to the freeway to get to other destinations […] and amenities. On the other hand, if you want a good night rest the train track and highway is just right behind the hotel. I was awake several times in the night due to truck roaring on the freeway and the train running by early morning. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

A well managed hotel. The front desk staff was professionally attired, efficient, and friendly beyond their youth - a clear sign of excellent management. The breakfast was kept stocked and the eating area clean out of accord with the relatively inexpensive price, again indicative of good management.

Genuine Hotels.com guest review

I love the breakfast here! The pool was a good temperature, also. The spa was great also. It is close to where my son lives so it's convenient for me. I just wish the popcorn machine was left on in the lobby until 10:00pm. I'd enjoy some popcorn right before bedtime.

Genuine Hotels.com guest review

I would stay at this hotel again, staff very friendly and helpful

Genuine Hotels.com guest review

Breakfast was great. Room comfortable. Would of preferred a harder pillow.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The price is the only thing that made this hotel less than a 5 star. The price is much too expensive for a 2 person stay. It would be helpful if they offered discounts for seniors and/or other situations, otherwise our 1 night stay was very pleasant. The room rates kept us from staying more than one night.

Genuine Expedia guest review

Very nice breakfast lady

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I'm definitely making this my new lodgings when in the area. It's head an shoulders above other similarly priced places. ...better amenities,better location,friendlier staff and cleaner! Try it , you'll like it!

Genuine Hotels.com guest review

Very good experience. Staff was very friendly & helpful. Wife complained about pillows.

Genuine Expedia guest review

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Genuine Hotels.com guest review

This hotel was just okay. Wanted to upgrade to a suite and was told that we couldn't because we booked online. Maybe this was in terms and conditions somewhere that I just skimmed though. Ordered a pizza from one of the recommended restaurants by the hotel and it showed up an hour and twenty minutes later and was so greasy/ saucey the toppings and cheese […] slid right off. Wouldn't recommended this place at all. Aside from that, the bed was pretty comfy as well as the pillows. Read more

Genuine Hotels.com guest review

In spite of having made reservations months in advance, we were given the handicapped room, the last one available. While I can appreciate the requirements of providing for special needs, the bathroom had no counter space, forcing us to use the room's desk & dresser tops for our needs. The shower had handrails, but nowhere for soal or shampoo containers. […] Additionally the hotels mechanical systems were were very loud, particularly an irritating buzzing that occurred once an hour for about 15 minutes that interrupted our sleep. Read more

Genuine Hotels.com guest review

Clean room, convenient location, close to local attractions and restaurants

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Great breakfast!!! One of the best I've had that was included with the hotel stay. I'm not sure what was making the sound that occurred occasionally at the sink in the room. Also, it would be nicer if there were more room around the sink on which to rest hair appliances and personal items. It's a bit cramped. The bed was nice but either it was too soft […] or my neck was at a bad angle on the pillow as I woke with a lot of back pain. Never thought to ask about the mattress, as a lot of hotels have firm ones. Read more

Genuine Hotels.com guest review

I was able to unwind and relax in my room uninterupted. Very satisfied with my stay and will defentily be going back very soon. Was a little pricey but very much worth it.

Genuine Hotels.com guest review

While the room was nice. We had a horrible service staff. First off they said a roll away was available on this website. When we got there, they said they don't have roll aways and that this site was wrong. After arguing with young inexperienced staff we threated to leave. Once we did that one if them went upstairs and magically appeared with a roll […] away. So they lied and on top of it they charged me an extra 20 on my credit card. So if you like rude immature staff member then this is the place for you Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The hotel employees (esp. desk clerks) were very gracious, helpful.,and accommodating. The breakfast was great. I used the exercise room, pool, and whirlpool. (I was glad they were there! The access to restaurants was helpful. My only complaint was that the room was not as clean as I had expected it to be: i.e. there was food left in the refrigerator […] and a band-aid was on the carpet. ( It appeared that the carpet had not been vacuumed.) Except for the lack of cleanliness issue, I would rate this hotel a "5". Read more

Genuine Expedia guest review

My family felt like they were back at home. Thanks a million for making it possible.

Genuine Expedia guest review

My stay was just what I need. I was able to get my room at 5:00am in the morning while other hotel you have to wait until 3:00pm. I was going to a funeral and it was convenience to get back onto the interstate. Unfortunately the drink machine was not working on all floors.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

All staff members were kind and very eager to assist me.

Genuine Expedia guest review

Great

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I have stayed here before, several years ago. It is an excellent place to stay. The breakfast was outstanding. I regret that I did not get a copy of my statement. I would choose Fairfield again, when I have to visit relatives in the area.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

THIS hOTEL WORKED FOR A SHORT ONE NIGHT SATY IN THE HAMMOND AREA. It is very close to the Highway and you should ask for a room on the south side. The people working there were friendly and helpful, the breakfast included was fair-good. The price for the room was high for a rather standard hotel.

Genuine Expedia guest review

It's just a mediocore hotel, not that impressive. Needs to be updated. Breakfast was fantastic! Hot tub was hot, pool was a little small, but worked for us. Good hotel for a quick trip, 1 nite stay, beds are very uncomfortable. It's just ok, more of a 2 star hotel, in my opinion.

Genuine Expedia guest review

Exactly what I was looking for. Conveniently located for access to Chicago. Not a lot going on around the hotel, so if that's what you need it may not be for you. Clean, reasonable, nice staff. Very satisfied!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Clean, convenient, great! I would stay here again.

Genuine Expedia guest review

Staff was nice, room was comfortable. Overall, nice and inexpensive hotel.

Genuine Hotels.com guest review

Beds were not very comfortable. Room was too hot (even though it was winter) and we had to have the air conditioning on the whole time.

Genuine Expedia guest review

Adil and his crew were wonderful! Everyone on staff... I do mean everyone... smiled, said hello, have a nice day! Customer service these days doesn't seem to be important. Adil and his staff were fantastic. Hotel was clean and very comfortable. The hotel's location was perfect to getting on and off highway. When we come back to this area, this is where […] we will stay. Read more

Genuine Expedia guest review

Tiny sink/mirror area, bathroom good, bedroom very small. Bed was great. Freeway traffic very quiet and undisturbing. The neighborhood was a few hotels, cracker barrel, wendys, right next to the freeway ... and that's it - not scary at all. Very nice continental breakfast: muffins, engish muffins, toast, bagels, homemade waffles, hard boiled eggs, […] yogurt, fruit cups or fresh fruit, cereal, oatmeal, juice, coffee, milk ... and more! The downside was that they had no sofabed and don't own any rollaway cots so we were a bit cramped. Read more

Genuine Hotels.com guest review

The front desk people were very professional and helpful and our room was nice and quiet.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Everything was great about the hotel: the location, the breakfast, the rooms. However, the highway noise was not too good.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

This is a clean and efficient hotel. The staff were all quite friendly, especially the clerk at the front desk. The room was very large. I felt very secure, because the exterior lighting was quite good. Even though the hotel is located by a railroad and a major interstate, the room was quiet, due to good insulation and heavy privacy curtains. The pool […] and fitness rooms were clean and available. The breakfast offered a large number of options. I would recommend this as a great hotel for travelers and families, especially at this price! Read more

Genuine Hotels.com guest review

Needed a place to stay for a night. This hotel was clean, very courteous staff, included a breakfast buffet. I would stay here again.

Genuine Hotels.com guest review