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  • Embassy Hotel And Suites
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All hotels in Ottawa, Canada
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1 room,  2 adults 
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Room 1:

Embassy Hotel And Suites - Ottawa

45.4195, -75.68902
3 stars
25 Cartier St, Ottawa, ON, K2P1J2 Canada ‎1-866-539-0036‎ | Welcome Rewards™

For every 10 nights, get 1 free!

Lowest price $118
Price Match Guarantee
3.6 315 5

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    Landmarks near Embassy Hotel And Suites

    • Canadian Tribute to Human Rights Hotels - Ottawa 220 yards
    • Ottawa City Hall Hotels - Ottawa 260 yards
    • Confederation Park Hotels - Ottawa 420 yards
    • Department of National Defense Hotels - Ottawa 580 yards
    • National Arts Centre Hotels - Ottawa 590 yards
    • All landmarks in Ottawa

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    Overview of Embassy Hotel And Suites - Ottawa

    Location.
    This Ottawa hotel is a block from the Rideau Canal and within one-half kilometer of Confederation Park and the National Arts Centre.

    Hotel Features.
    Embassy Hotel And Suites has a sauna and a fitness facility. Business amenities include a business center and wireless Internet access. Embassy Hotel And Suites has a restaurant, a bar/lounge, and a coffee shop/café. Room service is available during limited hours.

    Guestrooms.
    Amenities featured in guestrooms include air conditioning, coffee/tea makers, and free local calls. All guestrooms provide microwaves and refrigerators. Bathrooms provide hair dryers.

    Image of Embassy Hotel And Suites, Ottawa
    3.6 out of 5 Good (315 reviews)
    (Neighborhood average 4.0)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    The location of the hotel was only a 5 minute walk to the Rideau Canal. Skating on the Canal was the purpose of our trip, so it was wonderful. The people... at Reception were helpful and friendly. The small restaurant and bar were adequate for our needs. The room which had 2 double beds and a sofa sleeper was very comfortable. The fully-equipped kitchen had everything we needed from the micro-wave, fridge, cooking utensils and dishes. Would definitely recommend this hotel to friends and would stay there again on a return trip to Ottawa. Reviewed by a Hotels.com guest on Feb 23, 2013

    Enter dates to check prices

    Hotel Info: ‎1-866-539-8117‎
    from $118
    Nights
    0
    1 room,  2 adults 
    Adults Children
    Room 1: age 18+ 0-17

    Deluxe Queen Room

    Deluxe Two Doubles

    One Bedroom Suite

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Pets not allowed
    • Check-out time is: noon
    • Check-in time starts at: 3 PM
    • American Express
    • Diners Club
    • Discover
    • MasterCard
    • Visa

    • Children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

    Amenities

    • General
    • Air-conditioned public areas
    • Bar/lounge
    • Coffee shop or café
    • Elevator/lift
    • Free Wi-Fi
    • Number of floors - 12
    • One meeting/conference room
    • Parking limited (surcharge)
    • Restaurant
    • Total number of rooms - 130
    • See more facilities
      • Self parking (surcharge)
    • Rooms (all rooms include)
    • Clock radio
    • Complimentary toiletries
    • Cribs/infant beds available
    • Daily housekeeping
    • Electronic/magnetic keys
    • Hair dryer
    • In-room safe
    • Iron/ironing board
    • Rollaway/extra beds available
    • Window opens
    • See more room details
      • Air conditioning
      • Balcony
      • Climate control
      • Coffee/tea maker
      • Complimentary weekday newspaper
      • Free local calls
      • Kitchen
      • Microwave
      • Refrigerator
      • Voice mail
    • Services
    • ATM/banking
    • Breakfast available (surcharge)
    • Complimentary newspapers in lobby
    • Fitness facilities
    • Laundry facilities
    • Multilingual staff
    • Parking (surcharge)
    • Room service (limited hours)
    • Safe-deposit box at front desk
    • Sauna
    • Business & Event
    • 24-hour front desk
    • Audiovisual equipment
    • Banquet facilities
    • Business center
    • Business services
    • Dry cleaning/laundry service
    • Accessibility Features**
    • Accessible bathroom
    • Accessible parking
    • Accessible path of travel
    • In-room accessibility

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Dining

    The Nook Coffee Shop - On the lobby level. Casual dining. Light fare, regional cuisine. Open Mondays–Fridays, from early morning until early afternoon.

    The Study Lounge - On the lobby level. Appetizers, wraps, burgers, soups, light fare, dinner menu. Regional fare. Cocktails. Lunch, Mondays–Fridays; nightly dinner.

    Notification and fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Self parking fee: CAD 12 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Check-in information

    There are a limited number of parking spaces (surcharge) on site. The hotel advises that parking availability is not guaranteed.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in Ottawa, Canada
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    45.4195, -75.68902
    Hotel coordinates:

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    Area map

    A short guide to Downtown Ottawa - Glebe

    Government buildings dominate downtown Ottawa. Rideau Hall has hosted every Governor General since confederation in 1867. Parliament Hill features the Changing of the Guard ceremony each morning in summer. Shoppers flock to The Glebe, one of the city's oldest suburbs, for a celebrated garage sale each spring. Rideau Canal, the world’s longest skating rink, is popular in winter.

    see all hotels in Ottawa

    Nearby Activities & Points of Interest

    Less than 0.5 miles

    • Canadian Tribute to Human Rights - 200 yards
    • Elgin Street - 200 yards
    • Ottawa City Hall - 300 yards
    • Confederation Park - 400 yards
    • Department of National Defense - 600 yards
    • National Arts Centre - 600 yards
    • Rideau Centre - 600 yards
    • Ottawa Convention Centre - 600 yards
    • University of Ottawa - 700 yards
    • Galerie SAW Gallery - 700 yards

    1.0 - 3.0 mi

    • Ottawa, ON, Canada (XDS-Ottawa Train Station) - 1.8 miles

    3.0+ mi

    • Ottawa Rockcliffe Airport (YRO) - 3.6 miles
    • Ottawa Macdonald-Cartier Intl. Airport (YOW) - 6.8 miles
    • Gatineau Ottawa Executive Airport (YND) - 9.2 miles
    • Ottawa Carp Airport (YRP) - 17 miles
    All hotels in Ottawa, Canada
    Reviews
    • All (315)
    • Business (42)
    • Romance (7)
    • Family (40)
    • Friends (19)
    • Other (207)
    3.6 / 5
    Good

    Score breakdown (from 315 reviews)

    • 5.0
      (64)
    • 4.0
      (129)
    • 3.0
      (71)
    • 2.0
      (38)
    • 1.0
      (13)

    Average rating for:

    • Cleanliness
      3.8
    • Service
      3.7
    • Comfort
      3.8
    • Condition
      3.3

    Reviews: Overall

    • < Previous
    • Page 1 of 7
    • Next>
    Embassy Hotel And Suites - Ottawa
    3.0 / 5
    Good
    "hotel location - not convenient"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    This hotel was not convenient for any bus service; instead I had to use taxi every day. The room service was good, but when I went to the bar to get a glass of orange juice, there were three people (clients I think) taliking very loudly and using foul language, and the bar man didn't say anything to them.
    Genuine Hotels.com guest review
    3 night trip in Apr 2013
    MS. T.
    US

    Embassy Hotel And Suites - Ottawa
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    Ok stay avg hotel,nice to have stove and small kitchen.Plenty of hot water.Bathroom ok.Should not have to pay for parking since you are staying there.Within walking distance to just about everything.Staff was nice,pleasant.
    Genuine Hotels.com guest review
    3 night trip in Apr 2013
    Robo
    US

    Embassy Hotel And Suites - Ottawa
    5.0 / 5
    Outstanding
    "convention ctr"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    excellent price for what was offered
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    Susan
    US

    Embassy Hotel And Suites - Ottawa
    5.0 / 5
    Outstanding
    "Great Location for Rideau Canal"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    The location of the hotel was only a 5 minute walk to the Rideau Canal. Skating on the Canal was the purpose of our trip, so it was wonderful. The people at Reception were helpful and friendly. The small restaurant and bar were adequate for our needs. The room which had 2 double beds and a sofa sleeper was very comfortable. The fully-equipped kitchen […] had everything we needed from the micro-wave, fridge, cooking utensils and dishes. Would definitely recommend this hotel to friends and would stay there again on a return trip to Ottawa. Read more
    Genuine Hotels.com guest review
    2 night family trip in Feb 2013
    skating family
    US

    Embassy Hotel And Suites - Ottawa
    5.0 / 5
    Outstanding
    "Trip to Ottawa to visit Rideau Canal"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Myself and 2 other friends visited Ottawa for 1 night. The staff was very friendly and even allowed us to extend our checkout until 2pm with no problem. The hotel itself is close to Rideau Canal Skateway. We were able to take a 5 minute walk over there and the rest of Winterlude's activities. It was clean and comfortable inside.
    Genuine Hotels.com guest review
    1 night trip with friends in Feb 2013
    A Traveller
    US

    Embassy Hotel And Suites - Ottawa
    3.0 / 5
    Good
    "Not perfect, but might still be a good value"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    The basics were all there, and the staff was attentive. Our particular room was past its prime (the kitchenette area was quite worn, and the stretched out main room carpet had a wave big enough to trip on. But the location was good.
    Genuine Hotels.com guest review
    2 night trip in Feb 2013
    A Traveller
    US

    Embassy Hotel And Suites - Ottawa
    4.0 / 5
    Excellent
    "Frequent Customer at Favorite Hotel"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    I have been staying at Embassy Hotel and Suites seven out of the last eight times I have been to Ottawa since 2005. Why? The roomy suites, with a kitchen, saves money that I would spend eating out. The price of the suite is at least $50 less than comparable hotels.Other positives: the up-to-date TV w/cable; terrific location just off Elgin St and a […] couple of blocks from the lovely Rideau Canal, as well as a nice walk from the fun and rocking Byward Market. It's clean. What's not to like?! Read more
    Genuine Hotels.com guest review
    Other trip
    Oct 5, 2012
    Mark P.
    US

    Embassy Hotel And Suites - Ottawa
    2.0 / 5
    Fair

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      2.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Family trip
    Oct 5, 2012
    A Traveller
    US

    Embassy Hotel And Suites - Ottawa
    2.0 / 5
    Fair

    • Cleanliness
      3.0
    • Service
      1.0
    • Comfort
      1.0
    • Condition
      1.0
    No A/C in the room, heat would not shut off. I had to keep the balcany door open all night to get some fresh air, thus noise all night and very little sleep.
    Genuine Hotels.com guest review
    Other trip
    Oct 1, 2012
    A Traveller
    US

    Embassy Hotel And Suites - Ottawa
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      3.0
    Room was comfortable. Hotel was aged but location was good
    Genuine Hotels.com guest review
    1 night trip in Sep 2012
    A Traveller
    US

    Embassy Hotel And Suites - Ottawa
    1.0 / 5
    Poor
    "Dirty hotel"

    • Cleanliness
      1.0
    • Service
      1.0
    • Comfort
      1.0
    • Condition
      1.0
    Real bad, the room was not cleaned. Would never go back.
    Genuine Hotels.com guest review
    1 night trip in Aug 2012
    Helen
    US

    Embassy Hotel And Suites - Ottawa
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    4 night trip with friends in Aug 2012
    A Traveller
    US

    Embassy Hotel And Suites - Ottawa
    4.0 / 5
    Excellent
    "Great value close to downtown"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    I stayed at the Embassy twice during the Ottawa Jazz Festival. It was just a five minute walk to the festival gate and couldn't have been more convenient. Great restaurants on Elgin Street are just 2 blocks away. The hotel is a bit dated, but my rooms were clean, spacious and comfortable. The neighborhood is very safe and easy to get around and the […] staff was very friendly. Most of all the price of the room for such a convenient location can't be beat. I'll stay here every time I'm in Ottawa. Read more
    Genuine Hotels.com guest review
    1 night trip in Jun 2012
    JH
    US

    Embassy Hotel And Suites - Ottawa
    4.0 / 5
    Excellent
    "convenience and great front desk service"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Great location. Front desk is so helpful. They arranged pick up for my family from the hotel to kiosk in order to get on the local tour bus. I strongly recommend it.
    Genuine Hotels.com guest review
    2 night trip in Jun 2012
    A Traveller
    US

    Embassy Hotel And Suites - Ottawa
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Jun 2012
    A Traveller
    US

    Embassy Hotel And Suites - Ottawa
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    4 night business trip in Jun 2012
    A Traveller
    US

    Embassy Hotel And Suites - Ottawa
    3.0 / 5
    Good
    "Nothing special. Awful Wireless Internet Access"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    Nothing special, a very ordinary hotel. My main problem: the wireless internet connection was awful (basically useless) in my room. I had to go to the lubbey to use the Internet. But I suppose this problem may or may not exist depending on in which room you are.
    Genuine Expedia guest review
    Other trip
    Jun 15, 2012
    A Traveller
    US

    Embassy Hotel And Suites - Ottawa
    4.0 / 5
    Excellent
    "Nice neighborhood"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      3.0
    The hotel is in a nice neighborhood with bars, restaurants, fast food, groceries, bakeries, banks, coffee shops all 2 blocks away. The room was definitely dated and the carpet was moist. The kitchen had everything we needed utensil-wise. The restaurant is only open Monday - Friday so please be aware of this if you are staying the weekend, however there […] are other good places to get food nearby. Read more
    Genuine Hotels.com guest review
    2 night trip with friends in Jun 2012
    Dean
    US

    Embassy Hotel And Suites - Ottawa
    2.0 / 5
    Fair
    "Lacking in normal amenities"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      2.0
    I was very surprised that use of the lobby computer was not complimentary. There was a $3 minimum charge plus $.59 per minute plus $.89 per page printed; thus to check in for a flight was about a $5 charge. There is no food service on weekends.
    Genuine Expedia guest review
    Other trip
    Jun 11, 2012
    A Traveller
    US

    Embassy Hotel And Suites - Ottawa
    3.0 / 5
    Good
    "Basic hotel in good location"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    A converted apartment building in a relativey nice and well-located part of Ottawa, the Embassy Suites provides the benefits of a kitchenette at an affordable price. Otherwise, its a pretty stark and basic hotel. Even the TV was a 20-year old CRT model and the stylings were more 1980's than modern. The temperature was hard to regulate with the in-room […] thermostat and there was an odd-stain on the carpet. Nonetheless, the location was just a five-minute walk from Parliament and the hotel provided free wireless internet (something now not always offered by much more fancy and expensive hotels). Read more
    Genuine Expedia guest review
    Other trip
    Jun 10, 2012
    A Traveller
    US

    Embassy Hotel And Suites - Ottawa
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    The hotel is a bit dated. It was well located for our purposes. It is close to downtown and there are many restaurants nearby. Having a kichen was nice. The rates are reasonable.
    Genuine Hotels.com guest review
    4 night business trip in May 2012
    A Traveller
    US

    Embassy Hotel And Suites - Ottawa
    1.0 / 5
    Poor
    "Good location, not so great service and rooms."

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      2.0
    Really old. Close to the center of the city. Not our favorite hotel.
    Genuine Expedia guest review
    Other trip
    Jun 6, 2012
    A Traveller
    US

    Embassy Hotel And Suites - Ottawa
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Nice location, very polite and courteous hotel staff...highly recommended..
    Genuine Hotels.com guest review
    1 night trip in May 2012
    TM
    US

    Embassy Hotel And Suites - Ottawa
    3.0 / 5
    Good
    "Close to downtown Ottawa"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      2.0
    • Condition
      2.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night family trip in May 2012
    A Traveller
    US

    Embassy Hotel And Suites - Ottawa
    4.0 / 5
    Excellent
    "Good location and friendly staff"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      2.0
    The hotel staff was wonderful. They addressed any problems in a timely manner and were very friendly. The hotel needs updating , and entrances need to be kept cleaner and more inviting. The restaurant was good and staff friendly. All in all the experience of staying there was very good. I would like to be able to control the temperature of the room […] . Read more
    Genuine Hotels.com guest review
    6 night trip in May 2012
    Robyn O
    US

    Embassy Hotel And Suites - Ottawa
    5.0 / 5
    Outstanding
    "Good place to stay when in Ottawa"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Nice hotel close to all the downtown sites. Lots of room.
    Genuine Hotels.com guest review
    2 night trip in May 2012
    JWalton
    US

    Embassy Hotel And Suites - Ottawa
    3.0 / 5
    Good
    "Not great, just OK"

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      2.0
    This hotel was slightly disappointing on a couple of fronts. When we got there, our room wasn't ready, and the clerk was a little curt in telling us we had to come back at the 3pm check-in time. We also had car trouble the next morning, and they seemed less than sympathetic as I used their phone to call for help. If you're hoping for a location near […] the market, it was a little too far to walk for us...short cab ride, though. The room itself felt a little dated, a little bit crumbly in corners. The room kitchen looked old-fashioned, and we didn't use it, but I assume it worked. The two beds were comfortable enough, though facing each other instead of the usual side-by-side layout. This made for slightly awkward viewing of the TV in the middle. The balcony was a pleasant surprise, and might have come to more use if our stay had been longer. The biggest challenge was parking. They didn't have room for us, so our options were the pay lot across the street (with a rate that expired at 4am), or hard-to-find street parking, which expired at 8am. This hotel worked for our one night in town, but if I had to do it over again, I'd find one with similar comfort in a better location. Read more
    Genuine Hotels.com guest review
    1 night family trip in May 2012
    Andrew
    US

    Embassy Hotel And Suites - Ottawa
    3.0 / 5
    Good
    "adequate - a bit run-down, but large room"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      2.0
    fine for our purpose - saved the extra money on other things; amenities include clean gym and sauna, free wifi, full kitchen, and suite.
    Genuine Hotels.com guest review
    2 night business trip in Apr 2012
    A Traveller
    US

    Embassy Hotel And Suites - Ottawa
    3.0 / 5
    Good
    "It was okay."

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    Everything is okay according to the price range of this hotel.
    Genuine Expedia guest review
    Other trip
    Apr 14, 2012
    A Traveller
    US

    Embassy Hotel And Suites - Ottawa
    3.0 / 5
    Good

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night trip in Apr 2012
    A Traveller
    US

    Embassy Hotel And Suites - Ottawa
    2.0 / 5
    Fair
    "Dirty and run down."

    • Cleanliness
      2.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      2.0
    While I was told the room was non-smoking, it certainly smelled of cigarettes - my clothing did too when I got home and unpacked them. Grimy surfaces, filthy carpet and grey towels added to the charm. I had chosen the Embassy as it boasted a sauna though after seeing the room, I decided it was probably best for my health that I avoid it.
    Genuine Expedia guest review
    Other trip
    Mar 30, 2012
    A Traveller
    US

    Embassy Hotel And Suites - Ottawa
    3.0 / 5
    Good
    "Embassy Suites Downtown Ottawa"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      4.0
    The location is perfect everything you want to see is close by. The two beds and full size fridge and stove along with cooking utensils, cookware and dinerware was great. The only problem we had was we turned the thermostat off and is was still 75 degrees all night long we had to open and close the balcony door to keep the room comfortable.
    Genuine Hotels.com guest review
    2 night trip in Mar 2012
    A Traveller
    US

    Embassy Hotel And Suites - Ottawa
    4.0 / 5
    Excellent
    "Needs Updating"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    This hotel is a great location, close to everything, especially the restaurants on Elgin Street. Unfortunately, it is in need of some major upgrades to it's decor and structure. The furniture is tired and uncomfortable. The balconies are in disrepair. The free WiFi and size of the one-bedroom suite helped make up for its weaknesses. The cafe is closed […] on weekends, but there is a good Italian restaurant across the street that serves a great breakfast. Read more
    Genuine Hotels.com guest review
    3 night trip in Mar 2012
    A Traveller
    US

    Embassy Hotel And Suites - Ottawa
    2.0 / 5
    Fair
    "Not part of Embassy Suites Hotel"

    • Cleanliness
      2.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      2.0
    We were a little surprised when we checked in and were informed that this hotel is not part of the Embassy Suites Hotel. Secondly, we were really not impressed with having to pay for parking at a hotel. Most hotels that you stay at the parking is free. The room needs a lot of updating and refurbishing. From the carpets to the bathroom. The fixtures […] were outdated, the toilet not flushing properly, the doors in the kitchenette not closing properly, it really needs some work. We paid too much for this room in the state that it was. Read more
    Genuine Hotels.com guest review
    1 night trip in Mar 2012
    A Traveller
    US

    Embassy Hotel And Suites - Ottawa
    5.0 / 5
    Outstanding
    "Embassy Suites in Ottawa"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Excellent location - centrally located. Clean accommodations and staff very friendly.
    Genuine Hotels.com guest review
    2 night trip in Feb 2012
    A Traveller
    US

    Embassy Hotel And Suites - Ottawa
    3.0 / 5
    Good
    "Not half bad for the money and location!"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    Our stay was enjoyable. Room was big and perfectly accommodating. The only downside was the age of the kitchen, moreover, the age of the appliances. Also, the hotel needs some carpet, wallpaper, and hallway decor updating. Great location! Steps from the pedestrian bridge over the canal.
    Genuine Expedia guest review
    Other trip
    Jan 24, 2012
    A Traveller
    US

    Embassy Hotel And Suites - Ottawa
    4.0 / 5
    Excellent
    "Most comfortable & friendly hotel in Ottawa"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      3.0
    I always want to stay at the Embassy. They have such a friendly staff. The rooms are really big and comfortable. The condition of the rooms is uneven. Fantastic living room, bedroom, and kitchen this time. The bathroom needed some work. The toilet was rust stained but clean. The cleaners are friendly and provide whatever you request. It was yet another […] great experience at the Embassy. Read more
    Genuine Expedia guest review
    Other trip
    Jan 23, 2012
    A Traveller
    US

    Embassy Hotel And Suites - Ottawa
    5.0 / 5
    Outstanding
    "2 yrs satisfied"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    for a 2nd yr love every moment helped with our family gathering and very helpful with all the surrounding amenities
    Genuine Hotels.com guest review
    3 night family trip in Dec 2011
    A Traveller
    US

    Embassy Hotel And Suites - Ottawa
    4.0 / 5
    Excellent
    "Very accommodating"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      3.0
    They were very accommodating of us. After we arrived, we had a change in plans. They allowed us to split our two nights up over 3 days, so on the middle day we could go somewhere else for the night. They also allowed us a late checkout for no extra charge. Would recommend.
    Genuine Expedia guest review
    Business trip
    Nov 17, 2011
    Mark A
    US

    Embassy Hotel And Suites - Ottawa
    4.0 / 5
    Excellent
    "Good hotel"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Our suit was very complete. Just like an appartment, with sitting room, dinnig room and kitchen. Internet was free. It is close by to downtown, 10 minutes walking.
    Genuine Expedia guest review
    Other trip
    Nov 1, 2011
    A Traveller
    US

    Embassy Hotel And Suites - Ottawa
    2.0 / 5
    Fair
    "Not impressed"

    • Cleanliness
      2.0
    • Service
      4.0
    • Comfort
      2.0
    • Condition
      2.0
    This hotel is definitely not a 3 star hotel; rather a 2 star hotel. The hotel is very dated and need of repair and a remodeling. Feels like an old hotel from the 70s.
    Genuine Expedia guest review
    Other trip
    Oct 31, 2011
    A Traveller
    US

    Embassy Hotel And Suites - Ottawa
    5.0 / 5
    Outstanding
    "great location: embassy hotel"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    excellent location! also impressed with the size of the room, and kitchen.
    Genuine Hotels.com guest review
    3 night trip in Oct 2011
    Bing H
    US

    Embassy Hotel And Suites - Ottawa
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    Great for families: big suites. Not fancy but clean.
    Genuine Hotels.com guest review
    5 night business trip in Oct 2011
    A Traveller
    US

    Embassy Hotel And Suites - Ottawa
    5.0 / 5
    Outstanding
    "Better than expected"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    Needs parking space
    Genuine Expedia guest review
    Other trip
    Oct 23, 2011
    Richard J
    US

    Embassy Hotel And Suites - Ottawa
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Oct 2011
    A Traveller
    US

    Embassy Hotel And Suites - Ottawa
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Great location to do the City tours at walking distances
    Genuine Hotels.com guest review
    1 night family trip in Oct 2011
    J Francisco GV
    US

    Embassy Hotel And Suites - Ottawa
    3.0 / 5
    Good
    "Good hotel to stay in Ottawa"

    • Cleanliness
      4.0
    • Service
      2.0
    • Comfort
      4.0
    • Condition
      4.0
    Except one staff member - NEIL - rest of the staff were very helpful. Initially I had been given a room where internet was not working and had to spent 2 days without internet. Then one staff member shifted me to better room with internet. Hotel is pretty close to most of the downtown attractions and businesses.
    Genuine Expedia guest review
    Other trip
    Sep 29, 2011
    Ravikant
    US

    Embassy Hotel And Suites - Ottawa
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    The room was nice and large good for handicap people. Friendly people @ the desk helpful
    Genuine Hotels.com guest review
    3 night family trip in Sep 2011
    A Traveller
    US

    Embassy Hotel And Suites - Ottawa
    4.0 / 5
    Excellent
    "good location"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    - We were in September and it was cold. Heating in our room didn't work. - They have limited parking spaces and if you travel in the season it may be a problem. If you find a parking room in hotel they will charge you 15$/day
    Genuine Expedia guest review
    Other trip
    Sep 20, 2011
    Snezana
    US

    Embassy Hotel And Suites - Ottawa
    1.0 / 5
    Poor
    "air conditioning would not work -contolls in other room-hotel staff indifferent to this no parking"

    • Cleanliness
      3.0
    • Service
      1.0
    • Comfort
      1.0
    • Condition
      1.0
    when arrived they addvised no parking availible they do not take reservations for parking and made no attempt to help find or recommend where to park. spent over 45 minutes to find a parking spot Air condtioner controlls in another heotel room. repeated calls to desk finally got them to ask the person in this room to turn on the air but set for very […] limited confort. Ottawa had very high and humid weather sleep was miserable. Most didapointed by the indifference of staff both afternoon, evening and morning staff. "please take it up with management- I can't help" the they wouln't find the manager. Read more
    Genuine Expedia guest review
    Other trip
    Sep 6, 2011
    A Traveller
    US
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