All hotels in Santa Clara, California, United States of America
1 room, 2 adults
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2499 El Camino Real, Hwy101 ex San TomasSanta ClaraCA95051United States of America, ‏‎800-491-6126
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Hotels.com reviewsTripAdvisor reviews
3.2 / 5Good

Score breakdown (from 165 reviews)

  • Location
    Great location
  • WiFi
    Good internet service
  • Service
    Fantastic service
  • Value for money
    Best value for money
  • Comfort
    Comfortable
  • Vibe
    Poor vibe
3.0 / 5Good
"Clean, modest"
A modest, clean, quiet, comfortable room. This was a last minute reservation, with a small dog, and the hotel was VERY accommodating and courteous.
Genuine Hotels.com guest review
Response by Hotel Stratford
Thank you for giving us three stars. please try us again to show you we strive for five stars
1 night family trip Nov 14, 2014
Marilynn
US
3.0 / 5Good
"Ok"
Had to wait for my room to be cleaned. Check in time is 2pm and I wasn't able to get in until almost 3pm because it wasn't cleaned yet..
Genuine Hotels.com guest review
Response by Hotel Stratford
Richard, I am sorry that your room was not ready. Where most hotels have a 4pm check in we strive to your room cleaned for a 2pm check in. Thank you for alerting us and I will have the GM speak to Housekeeping.
1 night trip Nov 1, 2014
Richard
US
3.0 / 5Good
"Ok ... But priced too high . Resort fee is unaccep"
Priced very high for what one gets in room & amenities. Resort fee is unacceptable it is a motel .
Genuine Expedia guest review
Response by Hotel Stratford
Thank you for giving us three stars. please try us again to show you we strive for five stars
Other trip Oct 24, 2014
A Traveler
US
3.0 / 5Good
"Comfortable room"
The light under hair dryer is too bright and I have to use a towel to cover it at night. Not sure who live in this hotel since some customer hang their washed cloth on rail at stairway. Garbage can area was dirty. Our room is spacy, comfortable, and quiet.
Genuine Hotels.com guest review
Response by Hotel Stratford
Thank you for giving us three stars. please try us again to show you we strive for five stars
5 night trip Oct 17, 2014
A Traveler
US
1.0 / 5Poor
"bad"
Everything was bad
Genuine Hotels.com guest review
1 night business trip Oct 8, 2014
A Traveler
US
4.0 / 5Excellent
"Good for a night stay"
We chose to stay at this hotel because of it's price and distance from the football stadium. We stayed for one night and had a good stay. The a/c unit worked great, the room was a good size, TV had cable and the room had free wifi. There are also a lot of restaurants and fast food near by. However, you can tell the hotel needed some maintenance, paint on the walls were discolored or chipped and the beds weren't the greatest but for a short stay the hotel is perfect.
Genuine Expedia guest review
Response by Hotel Stratford
Heather Thank you for giving us four stars. please try us again to show you we strive for five stars
Other trip Oct 7, 2014
Heather
US
3.0 / 5Good
"Will stay again....."
Good place to sleep for the night, except the walls are really thin & we could hear the upstair person all night long. Next time will request upper floor. Waffles, bagels, etc in the morning was nice touch.
Genuine Hotels.com guest review
Response by Hotel Stratford
Thank you for the 3 stars. We hope to see you in the future.
1 night business trip Oct 1, 2014
Jennifer
US
3.0 / 5Good
"Best price for access to SF airport."
It was comfortable. It was clean. The bathtub was discolored and was a turn off. The TV remote didn't work, was confusing to use and no instructions. The office personnel were friendly and helpful.
Genuine Hotels.com guest review
Response by Hotel Stratford
Thank you for the review,and we have made changes that we know you will be satisfied with. We hope to see you in the future to give us your feed back on the updates.
1 night romance trip Sep 30, 2014
A Traveler
US
3.0 / 5Good
"Although premises were clean it was a noisy area"
It was okay considering it was not located in a good part of town. Many stragglers on street corners etc. The clientele upstairs was extremely noisy ALL NIGHT LONG so sleep was difficult.
Genuine Hotels.com guest review
3 night trip Sep 21, 2014
Alice
US
1.0 / 5Poor
"Good Location in the Heart of Silicon Valley"
Dear Expedia: Awful! The Hotel needs to be completely remodeled! Really Awful! The Bed sheets were clean but the Bed was full of lumps! Totally uncomfortable!! The carpet was filthy dirty! They allowed pets. Gross! The windows needed locks on them and also black out curtains. The weekday hotel staff was rude both housekeeping and front desk.. A thought: Tear it Down and tell the Hotel Staff to get College degrees in Hospitality!! Sincerely, Angela Greene Gage Super Bowl 2016 Advance Team
Genuine Expedia guest review
Other trip Sep 10, 2014
Angela
US
4.0 / 5Excellent
"Mu first time here"
Everything look good. Got everything in the room. The price little high compare with other hotel around.
Genuine Expedia guest review
Response by Hotel Stratford
Thank you for giving us four stars. please try us again to show you we strive for five stars
Other trip Sep 9, 2014
A Traveler
US
5.0 / 5Outstanding
"Very good experience"
It's a very cozy place to stay for two nights.
Genuine Hotels.com guest review
Response by Hotel Stratford
Thank you for your kind comments and 5 stars. We look forward to seeing you very soon
2 night family trip Aug 19, 2014
A Traveler
US
3.0 / 5Good
"Convinient locaion to the airport"
Everything was as advertised. The room was clean, the AC worked well and the staff was very helpful. It met all my expectations and I would use it again in the future.
Genuine Hotels.com guest review
Response by Hotel Stratford
Thank you for your kind comments and we look forward to seeing you very soon
1 night trip Aug 20, 2014
A Traveler
US
5.0 / 5Outstanding
"comfortable"
The T. V. cable sucked! They don't have but a few channels
Genuine Hotels.com guest review
Response by Hotel Stratford
Thank you for 5 stars, we appreciate your intake and since your stay have made changes to our cable provider. We hope to see you in the future.
1 night trip Aug 11, 2014
Hotel Stratford
US
4.0 / 5Excellent
"Close to good restaurants"
The hotel room was clean, service was good and it was very close to restaurants and other places in Santa Clara. The make your own waffles were a hit. For the price we paid in comparison to neighboring hotels, we would definitely stay here again.
Genuine Hotels.com guest review
Response by Hotel Stratford
Thank you for your kind comments and we look forward to seeing you very soon
6 night trip Aug 6, 2014
A Traveler
US
3.0 / 5Good
"Good enough"
Stayed here for 3 days on a house hunting trip. Nothin fancy, but it was fine. The check in staff was polite, I asked to stay an extra day and they accommodated me no problem. Older place, but clean, safe, and the price was good.
Genuine Hotels.com guest review
Response by Hotel Stratford
Thank you for your comments and we look forward to seeing you very soon
2 night business trip Aug 21, 2014
A Traveler
US
4.0 / 5Excellent
"silicon valley value"
The grounds need maintenance and the neighborhood is in transition. The rooms are small but clean and modern. The motel sits perpendicular to the street so it is very quiet and the beds were comfortable. Best value motel we have found that takes pets.
Genuine Hotels.com guest review
Response by Hotel Stratford
Thank you for your comments and we look forward to seeing you very soon
1 night business trip Aug 17, 2014
A Traveler
US
1.0 / 5Poor
"Unpleasant"
Reserved non-smoking room via Expedia. When arrived and checked in to the Hotel, they gave us a smelled smoking room but claimed it was a non smoking room. Staff did not do much to help, only asked us to call Expedia for any issue.Never able to contact Expedia. We went to a different hotel on our own. Never experienced such a unprofessional manner from both Expedia and Hotel.
Genuine Expedia guest review
Response by Hotel Stratford
Mike Sorry to hear you had a bad experience with Expedia and the Hotel. Please give us another try to show you that we really do care and want to turn that one star in to a five star experience.
Other trip Aug 13, 2014
Mike
US
1.0 / 5Poor
"Lousy Hotel - worse than Motel"
Terrible experience with this Hotel and Expedia. Reserved 2 non-smoking rooms three weeks in advanced via Expedia. On the arrival date the Hotel staff said the 2nd room is not available as requested (double queens). Instead they provided a room with a King and a roller bed. The first room was a smelly smoking room but the staff said it was a non-smoking. Hotel said if I wanted to complain about the hotel, I have to call Expedia. The hotel will not do anything. The hotel supposed to honor the reservation, but they did not. Their customer service is horrible. Long story short, we ended up staying at different hotel as we did not want to deal and prolonged the horrible experience with the hotel and Expedia service.
Genuine Expedia guest review
Other trip Aug 5, 2014
Mike
US
3.0 / 5Good
"met needs"
just wanted a safe and comfortable place to spend the night with my wife and child prior to an early appointment the next day. This location met all of my expectations and I did not have anything to complain about.
Genuine Hotels.com guest review
Response by Hotel Stratford
Thank you for your comment, we hope to see you soon..
1 night trip Jul 27, 2014
Doug P
US
5.0 / 5Outstanding
"Close to work site"
Good, except for some reason the wifi cut out the internet access on my iPhone.
Genuine Hotels.com guest review
Response by Hotel Stratford
Thank you for the 5 stars, and since your stay we updated internet access. We hope to see you soon.
1 night trip Jul 27, 2014
Don
US
4.0 / 5Excellent
"Fixed our room issue"
When we recently stayed at the Hotel Stratford and had trouble with our room, the front-counter gal was very helpful. After conferring with the manager by phone, she got us into another room even though they were booked up. We were appreciative of her positive attitude!
Genuine Hotels.com guest review
Response by Hotel Stratford
Thank you for your kind comments and we look forward to seeing you very soon
1 night trip with friends Jul 16, 2014
Randy
US
4.0 / 5Excellent
"One night stay"
Location was great as it was close to freeways, restaurants, grocery store, etc. Hotel was very clean, provided free HBO on HD TV and free Wi-Fi. Free albeit limited continental breakfast 7:00 - 9:00. Hotel staff friendly and responsive.
Genuine Expedia guest review
Response by Hotel Stratford
Thank you for giving us four stars. please try us again to show you we strive for five stars
Other trip Jul 16, 2014
Mike
US
3.0 / 5Good
We used it for a business trip. Was able to get great rate and it was in a good location. quiet and cozy.
Genuine Expedia guest review
Response by Hotel Stratford
Thank you for giving us three stars. please try us again to show you we strive for five stars
Other trip Jun 24, 2014
Rhonda
US
5.0 / 5Outstanding
"We'll be back!"
We loved this hotel! Nice location, comfortable room and bed. Very clean and you can walk to local restaurants. Far enough away from freeway, no noise. Clerk was very friendly. Microwave, refrig, and simple, but nice breakfast.we will be back!
Genuine Hotels.com guest review
Response by Hotel Stratford
Thank you for your kind comments and 5 stars. We look forward to seeing you very soon
1 night trip Jun 5, 2014
A Traveler
US
3.0 / 5Good
"Convenient for a coolly all camp."
Covers the necessities, Breakfast is merely adequate.
Genuine Expedia guest review
Response by Hotel Stratford
We have added a hot item on our breakfast please come back and see us to show you what we have done with breakfast!! Thank you for giving us three stars. please try us again to show you we strive for five stars
Other trip Jun 13, 2014
A Traveler
US
4.0 / 5Excellent
"convienent location"
This worked out great for us. Easy to book and we had no problems at all.
Genuine Hotels.com guest review
Response by Hotel Stratford
Thank you for your kind comments and the 4 stars. We look forward to seeing you very soon
1 night trip May 31, 2014
whains
US
3.0 / 5Good
wasn't thrilled about the half used mouthwash that was left for our use.
Genuine Hotels.com guest review
1 night trip May 24, 2014
A Traveler
US
4.0 / 5Excellent
"well equipped; less than ideal location"
We were very satisfied with the room. Good size flatscreen; comfy bed; roomy with frig, microwave and good sized table. The neighborhood was marginal. Fair breakfast offerings.
Genuine Hotels.com guest review
Response by Hotel Stratford
Thank you for your comments and we look forward to seeing you very soon
2 night trip May 24, 2014
Fred Ahboltin
US
3.0 / 5Good
Nice motel no complains much , good location right in the center of many stores and shopping centers. Good price as we'll.
Genuine Expedia guest review
Response by Hotel Stratford
Thank you for your comments and we look forward to seeing you very soon.
Other trip May 27, 2014
isaac
US
2.0 / 5Fair
"Not very clean, rather old"
Smelled musty when we came in. The carpet had sticky spots and mirror wasn't very clean. The TV was a nice sized widescreen, but the picture was formatted for a square screen. Breakfast wasn't worth going to. Toilet seat was not attached on one side.
Genuine Expedia guest review
Other trip May 23, 2014
Jan
US
4.0 / 5Excellent
"Good Place, clean, decent area"
It was a good experience. For USD 94 bucks I could not complain about the room. Liked it.
Genuine Hotels.com guest review
Response by Hotel Stratford
Thank you for your comments and we look forward to seeing you very soon!
2 night business trip May 15, 2014
A Traveler
US
3.0 / 5Good
"OK for Silicon Valley"
The room was ok and nothing more than that. We were satisfied with the cleanliness but not overwhelmed by anything.
Genuine Expedia guest review
Other trip May 10, 2014
A Traveler
US
4.0 / 5Excellent
"Just right for our needs"
The roomy was spacious and laid out well. No complaints...
Genuine Hotels.com guest review
Response by Hotel Stratford
Thank you for your comment, and we look forward to seeing you very soon
4 night business trip Apr 22, 2014
A Traveler
US
4.0 / 5Excellent
"Clean and quiet"
Friendly staff, they were helpful when I needed something
Genuine Expedia guest review
Other trip Apr 6, 2014
A Traveler
US
4.0 / 5Excellent
"Great Budget Hotel"
I had to make a last-minute reservation for this hotel when my original hotel was found to be completely unsatisfactory in every possible way. The booking process was simple and the hotel is in fantastic shape (looks recently remodeled). The single king room was very large, well-lit, comfortable, and well put together. The only negative part of my stay was that the walls are unfortunately thin/under-insulated and I could hear my neighbors going at it like they were in the same room. That was a bit uncomfortable, but aside from than that one element of everything you can rate this hotel on I would highly recommend it.
Genuine Hotels.com guest review
1 night business trip Mar 20, 2014
Christopher
US
5.0 / 5Outstanding
"Close to Winchester Mansion"
My friend and I went to Santa Cruz for my birthday and decided we wanted to go to Winchester Mansion. I found this hotel on Expedia and didn't realize how close it was. Very reasonably priced. It was amazing. The lady at the front desk was so nice and helpful. I would stay here again. The room was really clean and looked great.
Genuine Expedia guest review
Other trip Mar 19, 2014
Kitykat
US
2.0 / 5Fair
"No Heater during the cold weather"
Heater was broken during the cold weather even though the power was seems to be on. So, you may want to bring some warm pajama.
Genuine Hotels.com guest review
2 night business trip Feb 26, 2014
A Traveler
US
3.0 / 5Good
"Good and Bad"
The good: 1. The room was large and comfortable. 2. The windows had inside shutters that added a touch of homey-ness 3. Lots of mirror, including a full length mirror. The bad: 1. WiFi was strength was very poor. Had to go outside to get better reception. 2. No towel rack by the sink. 3. No laundry services, no big deal. But when I asked for the nearest laundromat, they steered me to a place a mile away. When I went out for a walk, I found two in the neighborhood, within walking distance.
Genuine Hotels.com guest review
7 night trip Feb 11, 2014
Lu
US
3.0 / 5Good
"Clean hotel, comfortable"
Nice clean hotel for price. Very quiet-just room for the night.
Genuine Expedia guest review
Other trip Feb 2, 2014
Ruth
US
4.0 / 5Excellent
"buz"
Not bad
Genuine Hotels.com guest review
1 night business trip Jan 29, 2014
rog
US
3.0 / 5Good
"All was good."
Experience at this hotel was good. The front desk staff were very helpful and courteous.
Genuine Expedia guest review
Other trip Jan 24, 2014
LGarcia
US
4.0 / 5Excellent
"Conveniently located on a major thoroughfare."
We were only there for one night but all was satisfactory. We were able to get a good night's sleep.
Genuine Expedia guest review
Other trip Nov 13, 2013
dodmon
US
2.0 / 5Fair
"just a strip-mall motel"
I booked this at the last minute. It's a strip-mall motel, definitely nothing special. Room was sizable. Had a desk (with grim lighting), and free Internet that was very slow. Bed was comfortable enough. Shower worked fine. Bathroom tile grout was all broken up, needed to be repaired.
Genuine Hotels.com guest review
1 night trip Oct 2, 2013
A Traveler
US
4.0 / 5Excellent
"great service"
the staffs/reception are great. They are nice, polite and always with smile. Breakfast is not bad. Great location
Genuine Hotels.com guest review
3 night business trip Sep 25, 2013
A Traveler
US
1.0 / 5Poor
"Horrible"
Room smelled like sewer. Toilet was running water from water tank constantly, and to stop it every time after you use toilet you have to lift the tank cover to fix water from running. Door had chipped pieces of wood missing. Towels was not clean, neither bath tub. Outside of hotel area was very sketchy, not safe, I didn’t feel safe in the room. We checked in, went to the room, look around and decided to move out because for two nights I had to stay there by myself and didn’t feel safe at all. Front desk lady was on cell phone busy with her personal conversations and didn’t react on our announcement that we can’t stay in the place like this. Horrible experience.
Genuine Hotels.com guest review
3 night trip Sep 18, 2013
A Traveler
US
4.0 / 5Excellent
"Airport easy drive away."
Motel was full, but heard virtually nothing from other rooms. Day staff more friendly than night. Small, but adequate room. Overall quite good.
Genuine Expedia guest review
Other trip Sep 19, 2013
A Traveler
US
2.0 / 5Fair
""Non smoking" room"
I picked a non smoking room, but clearly it had been used as a smoker room before since it smelled strongly of menthol, tobacco and whatever chemical is supposed to cover the smells. The staff is nice and the room was good for the price. It's an ok place to stay overnight, but I definitely don't recommend it if you are not a smoker.
Genuine Hotels.com guest review
1 night trip Sep 16, 2013
A Traveler
US
1.0 / 5Poor
"Room had been updated, but was just plain dirty."
Glad it was a short stay. There was pop-corn under the microwave, fingerprints and sticky on the door and the inside of the microwave was dirty. The bathroom door was just plain dirty - on both sides and wouldn't close.
Genuine Expedia guest review
Other trip Sep 18, 2013
A Traveler
US
4.0 / 5Excellent
"Good for the price"
Not fancy but quite acceptable for the price. Economical place to spend a couple of nights. Clean and comfortable room, bathroom, and bed. Good maid service, friendly receptionist. I did not try their breakfast, so cannot speak to that. There was a mildly musty smell upon entering the room, but nothing else seriously wrong. This is near the Santa Clara Convention Center, and about 20 minutes to the San Jose Convention Center (where the hotels are ritzier and more than double the price.)
Genuine Hotels.com guest review
2 night trip Aug 20, 2013
Convention Center Attendee
US
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