"Comfort Inn Ottawa"
The hotel was under construction and being upgraded. The room we stayed at was very nice and everything was new and cleanGenuine Hotels.com guest review
I think it was good but the breakfast was lousy need to improve the rest is not bad.Thank youGenuine Hotels.com guest review
"Noisy air conditionner"
Overall we had a good stay at this hotel. It has been renovated and it does look good for a Comfort In. Our only complaint was the air conditioning unit, which was SO LOUD it was hard to get a good nights sleep. We were in room 130.Genuine Hotels.com guest review
"Pleasure trip to Ottawa"
Rooms were comfortable, spotless and well maintained.Genuine Expedia guest review
"Nice, small hotel in good location; in Ottawa"
Stayed two nights; attending a conference. Clean room, with good basic facilities & satisfactory breakfast.Genuine Expedia guest review
"Good Breakfast, convenient location"
staff was helpful, breakfast was good. Room was clean, fridge and microwave were handy to have.Genuine Expedia guest review
The location was perfect. Close to the St Laurent mall and access to the bus depot.Genuine Hotels.com guest review
"Terrible location. Exterior needs major upgrade."
Staff on check in were nice. Assistant manager upon check out did not want to issue receipt. When customer insisted the computers crashed. The exterior of the hotel was in need of upgrade. The window in my room was cracked. The hotel room door did not lockGenuine Expedia guest review
"Good Ottawa east end location"
very well maintained and clean.Genuine Hotels.com guest review
"If traveling with pets, it Ok!"
It is the kind of place you won't repeat, but is at least the only place close to Ottawa's downtown to travel with pets, and that is the only reason why we chose it. After all, is only an Inn, but could be a bit better.Genuine Hotels.com guest review
The complimentary breakfast didn't start till 6:30 am. My work day starts at 6:30 and the breakfast would better accommodate people were it to start earlier. The exhaust fan in the bathroom sounded like an old diesel engine. I unplugged it for the duration of my stay. The lady at the front desk (in a make-shift hotel room) seemed I convenience every […] time I passed through, almost as if I woke her up. All things considered, once the renos are complete, it should be back to a good night's stay. Read moreGenuine Hotels.com guest review
"limited choices with a dog!"
The staff reception is super polite and patient and calm and collected. We had a few issues. Within minutes from checking out our power went out. He immediately corrected the problem. Later on we pulled the covers down and the sheets were uncleaned and recently stained. He immediately brought clean sheets and apologized. The hotel reeks of smoke in […] the hallways. The rug smells of dog urine. The toilet was uncleaned and messed up from the previous stay. We were very disappointed because we had stayed there before a few years and it was fine. There were no screens on the patio doors so we had to block the door with a chair to keep the dog in. The smell was nauseating so the door had to remain open most of the time. We had to put up with it and count our blessings since there were no other hotel that would accept a dog in the area. Read moreGenuine Expedia guest review
firstly i booked early enough to insure that i would get a ground floor room to ensure accomdating our pet, only to discover at check in that it was impossible too. then to realize that they put us in the middle of the building in between 2 exits again no room available closer to the stairs. finally the continental breakfast was the deal breaker, nothing […] pleasing to the patette! the hotel needs to update everything, the rugs in the hallways look like they have been used to run a road race with dark marks everwhere! Bed had a sinkhole on the one side terrible stay overall if i had had an opportunity to move hotels i would have............ Read moreGenuine Expedia guest review
"Too close to the Trans Canada Highway,"
The air conditioner in our room would start rattling sporatically, woke us up all night, finally turned it off at 4:00 a.m., then the room got too hot, did not get much sleep. The faucets in the shower needs repair, when taking a shower or bath, half the water flow comes through the shower and half of it comes through the bottom tap. Reported both these […] problems when I signed out. The continental breakfast was good. Hotel is conveniently placed to all ammenities, however, very close to the HIghway, heard the traffic all night. Read moreGenuine Hotels.com guest review
very friendly and polite/professional staff. continental breakfast was very clean and perfect variety of food. Best coffee ever.Genuine Expedia guest review
Was good, not enough room to sit and eat breakfast, no toilet paper in roomGenuine Hotels.com guest review
Convenient location for our purposes, hotel needs updating.Genuine Expedia guest review
Things were just dirty. In need of updating and repair. We had a non-smoking room and it smelt like a smoking room. Climate control didn't work in the room and the tub leaks water. Never again will I stay there!Genuine Expedia guest review
"Stinky smokey hotel"
I booked a non-smoking room for 3 nights. I believe we were directly beside or across from the smoking rooms. The halls reeked of cigarette smoke and my room reeked as well. It didn't matter whether we entered the hotel through the main lobby or through a back door, the halls reeked of cigarettes. On Thursday night the halls had smoke in them, so my […] daughter & I had to hold our breath to walk down the hall!! I had to put a towel across the bottom of my hotel room door to keep the stink out of the room. I will never book at the hotel again! We could not breath clean air & came home with our belongings smelling of cigarettes!!! Incredibly gross! This hotel should not be allowed to advertise non-smoking since EVERYWHERE had smoke or the smell of it...even on the second floor! Read moreGenuine Expedia guest review
"good place to stay"
good service, free coffee all day, good breakfast, good place to stayGenuine Expedia guest review
We had a late arrival and the front desk was unable to give us keys...machine down. They had to let us in to our room with a master key. The hotel is tired..Genuine Expedia guest review
"Good value for your dollar."
Nice sized room. Very clean. The rooms are quiet. Would definitely consider using this hotel again. 2 minor issues. No bottle opener, & the diverter for the shower leaks & should be replaced.Genuine Hotels.com guest review
"Happy With Comfort Inn East"
Good location off Queensway. Delivers what you expect - happy with hotel. Good hotel on a budget - breakfast simple but adequate. Pariking free. Next to St. Laurent shopping mall so you can shop and be back in hotel in 5 minutes.Genuine Expedia guest review
"Would stay again"
Staff is very friendly. Beware that some rooms are smoking. Even if you get a non-smoking room, the smoking rooms are right across the hall. The room was clean and comfy. The only complaint about the room is that the temperature is hard to control. Good location, right next to restaurants and St Laurent Shopping Centre.Genuine Expedia guest review
"Trip to Ottawa"
Great value for the money. The breakfast was more than we expected.Genuine Expedia guest review
"Comfort Inn Ottawa East"
This Hotel was close to the job site I was working at. Close to the mall and some good restaurants. Probably would stay again while working in Ottawa.Genuine Hotels.com guest review
Good hotel to stay. very comfort and clean room. the price is very reasonable.Genuine Expedia guest review
It was ok for the price. The air conditioner was exceptionally loud and impossible to sleep. There was no microwave in the room. The room was clean.Genuine Expedia guest review
"So much for smoke-free"
Didn't have high expectations for my stay here, but even with that said I was very disappointed. The room was supposed to be smoke free but stank of smoke, due to everyone outside smoking right below my windows. I couldn't even close the window because there is no AC and the room was very hot. I had my 3-month old baby with me so I was forced to choose […] between temperature and odor, not a good situation to be in. Plus, the comforter was very stained, the windows had no screens, and the corridors smelled like a musty basement. I will not stay here again. Read moreGenuine Hotels.com guest review
"Comfortable room for price paid..."
The hotel was clean and comfortable. We checked in late in the evening and only spent less than 12 hours there. The room was clean, and the beds were very comfortable. The bathroom was clean but we felt that it could have been cleaner around the edges. The free breakfast was okay, but would have been better if there was a place to sit and eat instead […] of taking it back to the room, because then everything was cold. Overall this hotel was good for what we needed. Read moreGenuine Expedia guest review
"ok hotel for the price"
nothing special about this hotel, hall way carpet is blown, old and dirty. room ok, except the drain is very slow. one of the less expensive hotels, so did not expect much anyways.Genuine Expedia guest review
Easy to find, great location, quiet neighbourhood.Genuine Expedia guest review
"Two Nights - All Good!"
Amazing breakfast choices for such a limited amount of space. Took food back to room on trays.Genuine Expedia guest review
small room but nice bonus was the fridge but the fake HD made the picture look fuzzyGenuine Expedia guest review
Perfect for a short stay. If you can live with a non-functional micro-wave in the room it's a good place! Breakfast is ok, too bad there is no place to eat. Better eating in the room than eating in the hall way. Staff were all right! I will go back.Genuine Expedia guest review
"change cleaning person"
very dirty bathroom,but the peole was nice and helpfulGenuine Expedia guest review
Upon arrival, room was very chilly, and the climate controls where very well camouflaged. You pickup your breakfast near the front desk and bring it to your room, quite a hastle if you have to climb a floor and open 3 doors with your arms full. Bath had no floor carpet. TV image was full of interference. Room was clean and functionnal. Beds where confortable […] and bug-free. Read moreGenuine Hotels.com guest review
"Comfort Inn Ottawa"
I stayed at Comfort Inn at Michael St Ottawa..Although the staff was very friendly and helpful for the price you are charged with no ability to check out early the quality of the hotel is seveerly lacking The rooms were either hot and damp or cold and damp, they were small andif you happened to choose room other then first floor there is no elevator […] to carry up your stuff in . i have had much better accommodations for half the price Read moreGenuine Hotels.com guest review
"Hotel needs fixing"
We were not happy with this choice--- The bathroom sink would not drain - plugged The hair dryer would not work! 8:30 Sun morning after we had been out late the night before to wedding there was someone cleaning windows and we were on the second floor. WHY WOULD THEY CLEAN WINDOWS THAT EARLY IN THE MORNING!!!!!!!! Continenetal breakfast was grea […] t. Read moreGenuine Hotels.com guest review
G adoré mon séjour. L'hôtel est situé proche de tou et c agréable. Le seul hick c qu'il y avais pas de casque de douche! Car les hôtels que g été y en avait!Genuine Hotels.com guest review
On avais jusqu'a 11:00 pour quitter la chambre et la femme de ménage est entrée sans cogner a 9:00 et a 10:00 pour venir nettoyer la chambre. Pour moi c'est innaceptableGenuine Hotels.com guest review
Emplacement pratique à proximité d'un centre commercial et de plusieurs restaurants, à quelques minutes de voiture du centre ville d'Ottawa. Micro-onde et frigo dans la chambre. Confort de base, mais correct.Genuine Hotels.com guest review
"Décus par le confort"
Pas de bon souvenir, impression négative. Petit déjeuner léger et debout, chambre petite, pas de monte charge pour bagages, climatisation bruyante.Genuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )