"Nice hotel, love the pool, resturant and location."
Very good. Only thing I would say is maid service is not very good. We had to ask for wash cloths on a daily basis, they would never leave them for us, our water in the shower was on very hot with no cold water at all. Overall I will stay here again.Genuine Expedia guest review
"Great Location, Worst Housekeeping and Room Decor"
I chose this hotel bc of the location because it's right on the beach and right next to all of the hot spots (Ocean Drive, Lincoln Road, etc.) I booked the ocean view room and although the view was breathtaking, I was rather taken aback by the room decor, or lack thereof. The bed was very low to the ground and not attached to the headboard and the bathroom […] looked like something straight out of a housing project. The alarm clock was 100 years old! You have to turn the dial to get the stations and move the wire antenna to keep the static out! Additionally, housekeeping was horrible. I was out of the room, on the beach between 10 and 5 daily and each time I returned the room was either not cleaned or they were in the middle of cleaning when I returned. What hotel is still cleaning rooms after 4pm?! Also, cleaning, to them, consists of changing the towels, emptying the garbage, making the bed and providing new soap, nothing more. The floors were filthy, the furniture was dusty and they didn't even attempt to put the ironing board away or straighten anything that looked untidy. Despite my complaints, there was very little improvement. Oh by the way, when I arrived 30 minutes after check-in time my room wasn't even ready! There are way better hotels on Collins, on the beach that are better. I will not be going back there again. Read moreGenuine Expedia guest review
I originally booked this hotel because I read positive reviews. After staying here this past week I am beginning to think those people were paid spokesman (lol). First our room didn't have a dresser to put clothes away so my husband and I were living out of our suitcases. Second the water was either scorching hot or freezing cold nothing in between. […] Our "clean" towels had hair in it from the previous users. Only 1 outlet in the room was accessible, everything else was hidden behind some piece of furniture that was bolted to the floor. Housekeeping came around 4pm after I am returning from my day at the beach or pool. The bathroom floor was not mopped or swept. The carpet was not vacuumed, however I observed vacuums in the hall. Then housekeeping takes your towels to clean them but doesn't replace new ones immediately, why?!?! Because they don't have enough towels to circulate. Twice my husband and I came in to take showers to go back out only to find there were no clean towels or wash clothes. We called the front desk both times and had to wait 30 minutes becaue they were drying!!!!!!! This hotel was terrible. Only benefit was the pool was nice and they have direct access to the beach from the hotel! THATS IT!! Read moreGenuine Hotels.com guest review
"Very convenient and super close to the beach!"
You get what you paid for. I would say I like it I will come back I just wish better bed next time. But great, super close to the beach and great service. Also you pay valet parking but very convenient you just call and you get it, price 35 but hotel isn't that expensive so I think it's ok.Genuine Expedia guest review
"Right on the beach!"
Distance to beach and Lincoln rd were amazing. Walls are thin - could hear every direction and a baby was next door. The bed was very hard. There was an empty bottle of vodka in my room one day when I got back from work - unsettling. Kitchen closed a 7pm - but plenty of options outside.Genuine Expedia guest review
"Positive only cause you are close to the beach."
Arrival at the hotel the staff didn't help us for our luggages until they saw a young man to carry our luggages.The front desk made a mistake and gave us a room without ocean view even if we paid for it, so we had to call them and then appear again down in the front desk to tell them about their mistake.We stayed there for 2 weeks and maybe it was our […] mistake that we didn't see the check out time at the contract that we signed and we received a call from the front desk that: in 20 minutes we have to leave from the room cause today they don't do late check out times..Really Mr.?So they made us pay 315$ and we just needed to stay for 4 more hours!!If you have guests staying there for 2 weeks you don't treat them like that!! Read moreGenuine Expedia guest review
"Not TOO shabby"
The hotel could be much better. A thorough cleaning and attention to detail is needed. Food wasn't bad. Decent prices for South Beach. I would rate it higher but the hotel needs polishing. Or a better GM. Some pool side activities would be nice too.Genuine Hotels.com guest review
Quiet and no personality of a hotel but PHENOMINAL location.Genuine Expedia guest review
"Ocean view miami"
The Richmond was a great hotel within a few feet from south beach. We lucked out with an ocean view room on the 6th floor which was a small floor but absolutely perfect. Will be back for sure.... Staff was very friendly and helpful. Location is perfect for access to a great pool and south beach.Genuine Hotels.com guest review
Good hotel great location but should invest more on facilities. Good rooms but horrible showers. Great pool area right into the beach. should invest on parties though, like their neighbors.Genuine Expedia guest review
"Very close to beach"
I loved staying here. So so close to beach. you have to pay daily for beach chairs so we walked to walgreens (a block and a half away) and bought our own chairs ($15) and sat right next to the water. If you pay for chairs you aren't close to the water unless you get there incredibly early in the morning. Room had a funny smell upon walking in but you […] get used to it. Great location, nice staff, good food at small restaurant on site. I would stay here again and definately recommend it. Read moreGenuine Expedia guest review
"Nice hotel and good location"
I liked the hotel and staff and it was a good experienceGenuine Expedia guest review
We had a great time, we love the South Beach area.Genuine Expedia guest review
great location but the room is small and overpriced. TV did not work and the carpet had some stains. The front desk was not helpful on some tourist info. I will find another hotel on our next visitGenuine Hotels.com guest review
"Nice Stay better than expected"
Nice courteous staff, there's a pool and gate directly to the beach. Fantastic area of Collins and although the hallways are a bit dingy my room was clean and available on time.Genuine Hotels.com guest review
"Terrible old bed and noisy"
Close to beach and friendly staff. Old uncomfortable bed. One light worked out of four in the room. Very noisy inside hotel itself (not from outside)Genuine Expedia guest review
Love the hotel and I highly recommend it ! Rooms were great right on beach and affordable.Genuine Expedia guest review
"Good location/but messy"
Great location but pool was dirty and trash everywhere. Room was below average. I go to south beach every 6 weeks and expecting more based on location of this hotel. They should charge half. Due to how messy it was overall.Genuine Expedia guest review
"Perfect Hotel for Convention Center"
In town for a convention. Was a short walk to the convention center and plenty of dining options on the same block as the hotel. Clean rooms and the staff was A+. Will come back again next year.Genuine Hotels.com guest review
We've stayed here before and liked it so we thought we would go again. The lobby is nice, a little old, but nice. We were returnees so we got an upgrade to oceanfront . That was awesome. The view of the pool was wonderful. The pool area to me is their strong point. Gorgeous landscape and pool very nice. They could use new pool chairs and furniture, […] but nice none the less. The room was clean and very comfortable. Shower was awesome and after a day of sweating and swimming, a nice shower is a must. Location is the best. You can walk everywhere. The restaurant across the street, Maxine's is nice. Its open 24 hours a day so if you crave food or drink, just go out the front door and you can have it. The part I do not understand is, this place has a prime front porch that they do not use. It would be so awesome to sit at night with a drink and watch the craziness go by. Most places have this perk. Im hoping next time we return they will have some awesome furniture on the porch so we can sit and relax. We did have one incident while there. My daughters phone, money and sunglasses were stolen from her bag as we swam in the pool. We did not see anyone and neither did other guests laying around near us. Im not blaming the hotel as they were wonderful when we told them, but they have had problems before as did others around them. So just leave that phone and money in your room safe and then no worries. The restaurant The Veranda is great too. Nice guy!! Read moreGenuine Expedia guest review
"nice hotel, great location"
this hotel may not be the most exciting hotel in south beach, but it is adequate, and the location and price are perfect.Genuine Expedia guest review
"Building and rooms need some serious updating"
While rustic can be charming this hotel was anything but. The first room I was given was a box with a bed & an itty bitty TV and so dirty feeling I began to itch. After complaining this room was nothing like they advertised we were moved into a normal sized room that was cleaner. Bathrooms are so outdated and even have commercial type toilets - dirt […] in the corners. After being out all day, we returned to our room at 3am to discover our AC wasn't working and stuck at 75 degrees. We were moved to a "suite" which was just two rooms with the adjoining interior door open. Very small bed - like a pull out couch. That room was stuck in heat mode so no AC at all and blowing heat. We packed up again and moved back to our other other room and given a fan. We were told the AC units in most rooms were on one system and the temp couldn't be adjusted and sometimes depending on the floor you're on, there was no cold air left. I will say the staff was as accommodating as could be - they made their best efforts when they could. The owner of the hotel really needs to step things up over there. Do yourself a favor and spend the extra money for a different hotel. It will be worth it - I promise you. Read moreGenuine Expedia guest review
"Great location, but get the upgraded rooms."
The hotel rooms, especially the upgraded rooms, are very good. The pool area is also excellent. The one big disappointment was that the front desk told me that an upgrade would be a certain amount but then at check out a higher amount was quoted. It's not right to say one thing and then do another. So make sure to get any quoted amount written down […] as you can't trust what is said. Read moreGenuine Expedia guest review
"close to beach"
loved itGenuine Hotels.com guest review
"If You Don't Mind the Vintage Feel..."
Overall, my experience in this hotel was comfortable because I knew I was not staying at a higher-end hotel like Delano or like SLS (neighboring fancy hotels). I wanted a peaceful and quiet getaway and this hotel had it for sure. Therefore, if you are looking to go to Miami to hang out at the pool with dance music playing in the background, lots of […] good-looking people sunbathing and a waiter to bring you drinks then this is not the hotel for you. The hotel goes for the vintage look and unfortunately, you have to keep that in mind when you book. Don’t expect the modern décor and some of the rooms can use a bit of updating. I really didn’t mind it too much except for one thing… the carpets need to be replaced asap since they looked dirty. The walls could use a bit of a paint job, but overall I didn’t mind this. They did have a very cute vintage radio in the room that I think added to the hotel’s charm (so don’t expect an iPod-adapter radio). The staff is extremely friendly and they changed our room without hesitation (and because they had availability) once I complained of exaggeratingly loud and noisy neighbors. The rest of the hotel was very quiet and peaceful and it was away from the craziness that Miami is all about during Memorial Day weekend (if you don’t know of what happens there during that weekend please look it up because I had noooo idea). If you are looking for a fancy hotel, then you should look elsewhere and expect to pay a lot more. Read moreGenuine Expedia guest review
"Great location on the beach."
The Richmond is a lovely, quaint hotel with an excellent location on the beachfront. However, there was no refrigerator in our room as promised and there was some difficulty with getting enough towels and washcloths in our room. Other than that, the staff was friendly, the rooms were clean, and this is a great place to stay if you are looking for a […] no-frills place to stay with great beach access. Read moreGenuine Hotels.com guest review
"Pretty nice hotel"
Very nice staff. Clean and nice pool area. Nowhere to park though, so valet overnight parking is around 35 a day. other than that, i recommend it.Genuine Expedia guest review
"A homey, comfortable and personal feel."
We wanted Ocean front. That was the most important thing. The hotel was very adequate and friendly. Very comfortable and understated. It felt more personal. The food was wonderful and the staff were very accommodating. It is excellently located near restaurants and shops within walking distance. That was the only thing we missed was it does not have […] dinner service in the restaurant. But it was not a big inconvenience with so many other places a stones throw away. The pool and jacuzzi are quite nice. A little renovation is probably needed. It is old time Florida. Not in disrepair but style. I would like to have been able to charge the room at the beach but we needed to use cash there or walk to the hotel to purchase on room or with card. So we walked to the restaurant instead of using our cash we needed for the cab fares. It was a very relaxing, enjoyable vacation. Read moreGenuine Expedia guest review
Second time I stayed in this hotel. Great location. No problems. Just have a hard time regulating the water temperature with the water knobs.Genuine Expedia guest review
"Close to beach"
The hotel is ok if you are not used to having space and having basic amenities. It is obvious that it needs to be updated fast! The tv would sometimes turn on with the touch of the button other times unplugging the unit and plugging back would reset it and once again be able to turn it on. Cushions on the pool chairs were old and dirty as of my writting. […] So if you dont mind staying in an old outdated place that is a few step from the beach then this could work for you. The staff was great and attentive! Read moreGenuine Expedia guest review
"Very convenient location on the beach."
This hotel on the beach was in a great location. The pool area is beautiful. The staff was helpful and friendly. The room was clean and the refrigerator was a great bonus. The only things I was less satisfied with were that I went down to breakfast one morning and the chef hadn't arrived so I needed to go elsewhere, and online it says to call for an […] early arrival and when I called I was told they do not guarantee a room before 4pm, even with a call ahead of time. Read moreGenuine Expedia guest review
"I like b/c is close to the beach."
I feel dusty the room and the shower bath too dos not have a nice smell.Genuine Expedia guest review
The only good thing were the front desk personnel. The drinks were overpriced, the rooms had minimal outlets, one of the lights didn't work, and there were no batteries in the remote upon arrival. They say coffee avail at 0700, then at 0700 it suddenly becomes 0730.Genuine Expedia guest review
check in was a little slow otherwise the overall experience was very positive.Genuine Expedia guest review
We will be back. Great hotel for the price.Genuine Hotels.com guest review
"Beautiful classic deco hotel"
Beautifully cared for and maintained. Amazing view of pool from cafe.Genuine Expedia guest review
Overall the hotel worked for a weekend trip, didn't have many activities or services compared to other hotels in the area. Bathroom needs some updating.Genuine Expedia guest review
"Extended weekend stay 4 nights"
Extended weekend in South Beach to enjoy the sun and funny of Florida .Genuine Expedia guest review
OkGenuine Hotels.com guest review
"On Ocean but not worth it!"
We arrived early and had to wait until after check-in to get our room. We went to the bar to get a drink and the bar tender asked us if the beer was cold enough as he passed the bottles to us. They were warm and we returned them and went to the hotel next to us to wait for our room. When we entered our room, it was much smaller than expected, run down […] and the bathroom was dirty (mildew in shower, yuck!). We heard our neighbors sneezing through the walls and everyone in the hallways all night long. I would not recommend this hotel to anyone! Read moreGenuine Expedia guest review
Nice hotel nice location. No parking and u have to pay 35 per day for valet parking and there isn't another option than paying for the valet. They charge an additional $20 per day for use of their beach chairs and supplies.Genuine Hotels.com guest review
"Perfect location, clean and affordable"
We were only booked for one night but enjoyed our experience at the Richmond very much. When travelling to South Beach in the future, this will be our choice for hotel! We interacted with many staff members and all were extremely pleasant and helpful. We felt badly that we forgot to tip our maid :( The location is perfect and we loved the art deco decor. […] The hotel was clean, accommodating, on the beach, and had nice pool area. Read moreGenuine Expedia guest review
"Good enough for the cost"
A good stay for the cost if you do not plan on spending much time in your room. I stayed in a "Superior" room, but had to request a refrigerator. The Hotel itself is in a lovely setting on the beach. Unfortunately, ice machines were out of order, and some restaurant staff seemed annoyed at our requests for ice, etc. Will I return? Absolutely!Genuine Hotels.com guest review
"Great hotel-great stay"
It was a great hotel. Great location. Great facilities. Great staff. Great price. Great city.Genuine Expedia guest review
"Paying for location and convenience"
Positive: Great location to the beach and South Beach area. The pool area was fantastic as well. The hotel staff were helpful and offered assistance throughout our stay. Negative: We were frequently short on towels in our room. Towels for the beach and pool area were also frequently all used. The toilet required frequent flushing for basic uses. Paint […] was chipping in the bathroom area. No free WiFi. Neutral: There was a problem with my Expedia check in at the hotel. The hotel system had double my requested rooms while Expedia only showed a single room requested. Expedia quickly resolved this problem. Read moreGenuine Expedia guest review
My third stay at this hotel. It has the perfect location and for the price is a good deal. It's not luxurious by any means and the tubs need to be reglazed as they're very chipped. But it's clean and the people who work there are helpful and sweet.Genuine Hotels.com guest review
"Nice hotel; close to ocean!"
I loved the fact that it was privately owned. It had direct access to the beach and even a gate that you had to know the code to get back in. That was nice for safety reasons. The hotel was nice overall, definitely better than other hotels I've stayed at. I was warm at night and couldn't or didn't know how to make it cooler so that wasn't fun but not […] the end of the world. Check in wasn't until 4pm and that's pretty late. We arrived at 11am and couldn't get in a minute earlier. They did hold our bags and we were able to go on with our day. The pool is amazing! The water is the perfect temperature and the sight is beautiful! Overall, worth it and would go back. Read moreGenuine Expedia guest review
"Was a great stay"
After reading alot of the reviews I was not sure what to expect. Being an ex-housekeeping manager for a 4 star hotel before, I know what to look for. However, I was really happy with the service of the valet guys, the front desk guy was amazing during check-in and the room was great. Keep in mind this is a older hotel so somethings are not updated but […] still work great. The only problem I had was I could not ge the TV to work, but honestly I didnt even watch TV and I never called to have it looked at. The pool was great for a late night swim also. I had a great stay and will stay again. Read moreGenuine Hotels.com guest review
"Nice pool and location for the budget traveler"
A potentially charming Art Deco hotel in a great location with direct beach access. I love old hotels, and was not put off by original plumbing and tiles in the baths. That said, the building is in serious need of some renovation, starting with fresh paint, new carpet, and better lighting in the hallways. Most of the staff could use a refresher course […] in hotel management and guest relations. Tip: pack your own beach towel, as they run out on the weekends. Read moreGenuine Expedia guest review
Hotel staff is extremely rude. It's totally overpriced . My room was awfull. Had a bad smell in it. The only good thing about it is the location.Genuine Expedia guest review
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