"Nice, older hotel, on beach"
Staff was very nice. It is an older art deco hotel, so if you are looking for newer accommodations this is not it. Overall, very charming. Did not use car at all as everything you want to see around beach is either right there or short walk.Genuine Expedia guest review
Response by Richmond Oceanfront Hotel Dear guest, Thank you for your review. We are one of the last Classic Art Deco hotels in Miami Beach, and we take pride in offering the ambiance of a time long ago. We hope to see you again soon.
"Great for a fun romantic weekend in South Beach"
Rooms and corridors a little old and could be kept a bit better, but expected from an older hotel like this. Nice, friendly and accurate people at front desk, which also gave us great recommendations and cards for South Beach places. Great price location, pool (a little to hot for my taste) and beach access. My wife and I had a great time time and recommend […] it! Read moreGenuine Hotels.com guest review
Response by Richmond Oceanfront Hotel Dear guest, Thank you for your review. We appreciate all your comments. I am glad you had a good time during your stay. We look forward to seeing you again soon.
love the pool....breakfast under the tent....wonderful service especially from David.. and all the waiters, friendly doormen and of course front desk.....location was perfect...very easy access to the beautiful beach. can't wait to come back!Genuine Hotels.com guest review
Response by Richmond Oceanfront Hotel Dear guest, Thank you for your great review. I am happy you had a good time. We hope to see you again very soon.
"Great location. Affordable and on the beach"
Great staff. Restaurant in the hotel and close by along with shopping. Discount to rent beach chairsGenuine Expedia guest review
Response by Richmond Oceanfront Hotel Dear guest, Many thanks for your most excellent review!
The hotel building is old. The rooms are small and not updated. Human's long hair is found on towels .Genuine Hotels.com guest review
Response by Richmond Oceanfront Hotel Dear guest, Thank you for taking the time post you review. I'm sorry you did not have a good experience during your stay. We are one of the last Classic Art Deco hotels in Miami Beach. We pride ourselves on maintaining the ambiance of a time long ago. Our housekeeping department takes it's job very seriously, but unfortunately a stray hair may get past us from time to time. Again, I apologize for the incident.
"Nice beachfront hotel for the price"
The hotel is a bit old but very clean. Pool is fantastic, warm and surrounded by palm treees. Hotel is really beachfront. Perfect location in south beach!Genuine Expedia guest review
Response by Richmond Oceanfront Hotel Dear guest, Thank you for your review. We take a lot pride in our pool area. It really is an oasis, in the craziness that is Miami Beach.
Very loud , things didnt work in the room. not a great stay, and they could say was next time you come let us know and we will up grade you!Genuine Hotels.com guest review
"Not what I expected."
Hotel is in a nice location to the beach and downtown. The walls were paper thin. Every time someone flushed a toilet, you hear it. People partying till 5 in the morning. Sounded like they were next door, but were really half way down the hall. Didn't even have a dresser or something to put my clothes out. We had to live out of our suit cases the whole […] time. That was scary since the mattress had a bed bug cover on it. I couldn't inspect anything to see if their was a problem. They charged $35 a day for parking, most other places I've stayed, it was free. The pool area is very nice. The staff was very friendly. They don't make up the rooms till late afternoon. When you come back from the beach, usually you would expect the rooms to be made, not here. One day we just said forget it, give us new towels only. This was about 4:00 PM. We wanted to relax and shower before we went out to eat, not be interrupted by someone cleaning our room. Read moreGenuine Expedia guest review
Response by Richmond Oceanfront Hotel Dear guest, Thank you for taking the time to post your review. We appreciate the input. I apologize for the inconveniences you experienced. The walls are a bit thin, but we try to relocate our guest's to a more quiet part of the building when it becomes an issue. It is standard procedure to use a bed bug cover on all our mattresses. We does this in order to prevent a bed bug problem. Our valet parking charge of $35 is on average with other hotels in the area. Our housekeeping staff works from 9 AM to 6 PM. If our guest's need housekeeping service at a specific time we are more than happy to accommodate them. The request just had to be made in advance.
"Nice hotel and loved the beach access."
Great time in Miami and I loved the beach access and the closeness of the hotel to everything.Genuine Expedia guest review
Response by Richmond Oceanfront Hotel Dear guest, Thank you for the great review. Please consider yourself part of the Richmond family, and we look forward to seeing you soon.
"Art Deco Life"
Great location with access to beach and nice pool in the rear to hotel. Friendly staff and clean rooms.Genuine Expedia guest review
Response by Richmond Oceanfront Hotel Dear guest, Thank you for you great review. I am glad you had a good experience staying with us. We hope to see you again very soon.
"Relazing & Beautiful"
I stayed at the Richmond Hotel for my birthday weekend Sept 19-22, I must say that it is a very nice hotel. Very clean, the rooms were a bit small but comfortable. The pool area is gorgeous and the beach is very nice. It is a few blocks away from the party scene which is perfect. The staff was very friendly and helpful. I would definitely stay here […] again. Read moreGenuine Expedia guest review
Response by Richmond Oceanfront Hotel Dear guest, Thank you very much for your great review. You're absolutely correct, we are conveniently located in the heart of South beach, and all the action. We look forward to seeing you again soon.
..excellent service!! amazing location! Hotel staff 5stars and pool area beautiful!Genuine Expedia guest review
Response by Richmond Oceanfront Hotel Dear guest, Thank you very much for your great review. We hope to see you again very soon.
"Great pool and location"
Staff was wonderful. The pool and atmosphier was perfect. Stepa to the beach.Genuine Expedia guest review
"Bad hotel close to the beach"
The building looks very cheap from inside, the bed was squeaking badly, forget about se*s. Unless you don't care about it - will never go again there.Genuine Expedia guest review
Response by Richmond Oceanfront Hotel Dear guest, I'm sorry you had a negative experience while staying with us.The Richmond Hotel is a Classic Art Deco hotel. We pride ourselves on maintaining a classic hotel ambiance. Our housekeeping department is constantly inspecting the rooms for anything that might need repair.
We were excited to try a botique hotel in Miami Beach. Pass on this one. Front desk staff and valet were very friendly but didn't make up for the rest-- Building needs rennovations. Room AC not working. Bathroom small and outdated. Food was ok but not great. No towels to take to the beach (unless you pay). Not walking distance to lower Miami Beach where […] the action is. Neighboorhood made us a little nervous. Read moreGenuine Hotels.com guest review
Response by Richmond Oceanfront Hotel Dear guest, I apologize the inconveniences you experienced at our hotel. We are one of the last Classic Art Deco hotel on the beach. Complimentary beach towels are available on the pool deck for all hotel guests. The Veranda Cafe offers an excellent variety of delicious meals. We are centrally located in the heart of South beach. Everything is in walking distance. South Beach is a very popular tourist location, and is excellent for a safe family vacation.
Nice cozy hotel. The only complain I have is that the tv in the room was not working and there were not enough electrical outlets in the room. Besides that everyone was friendly the pool was clean and there was easy access to the beach.Genuine Expedia guest review
"Awesome place to stay"
Great location, close to the beach, great staff. The only bad part of the hotel was the elevator. It couldn't move 6 people at once. I would really recommend staying here.Genuine Expedia guest review
"Miami Beach hidden little secret."
This place was amazing, great location right on collins ave, easy walk to washington ave, and ocean drive. The service of staff in the hotel was beyond expectations, we got upgraded to a ocean view room free of charge, and they let us do late check out also free of charge. They were very friendly. The Hotel is right on the beach, close to shops and […] restaurants. Is in the same street of big name hotels, but have nothing to envy them. The richmond hotel is now our number one spot for staying on south beach. Read moreGenuine Hotels.com guest review
Response by Richmond Oceanfront Hotel Dear guest, Thank you very much for your great review. I am happy you had such a good experience during your stay. We look forward to seeing you again soon.
"Nice cozy hotel"
We had very good time. Nice area, close to everything. We will be back.Genuine Expedia guest review
Response by Richmond Oceanfront Hotel Dear guest, A big thank you from the Richmond hotel for your great review!
"Close to everywhere"
Its all about the location, very near from everything but the hotel its super old dont expect much but you are in MIAMI better spend your time outside!Genuine Expedia guest review
"Please be aware!! Do not stay in this hotel"
I want the public to know that this is NOT a clean hotel! I will enumerate the problems with this hotel: a) The hotel has not being remodel - everything is old. So, the room smell like there was mold all around. b) The carpets in the hallway seems about 10 years old or more. (as you walk you can feel how uneven is floor under the carpet). c) The blinds […] are made of metal from the 60's, so they have stains all over. d) Bathroom's door and door frames have stains all over as well. e) Folding lugage rack was broken f) The termostat in the room did not work g) The bed was so old and soft that you could feel the springs. h) The refrigatator did not work i) The exercise room has almost everything out of order with not towel neither water J) The toilet is the one that you has at public facilities with a Manual toilet flush valve, and it make so much noise that three bedrooms down could hear when I flush the toilet. Moreover, I could hear the water going thru the water pipes from the top rooms and the rooms beside us. THIS HOTEL IS NOT WORTH HALF OF THE MONEY THEY ARE ASKING US FOR IT. The only good pictures are from the lobby area and pool area. Do not stay in this hotel unless it reads that have been totally renovated. They were in construction in the lobby area August 26, 2013. Read moreGenuine Hotels.com guest review
"Cool Place, Great Location, but a Little Lacking"
This place is a cool art deco hotel with a great location on the beach. It's affordable compared to most of the hotels around it. Unfortunately, it's not well organized and has some rude staff. My friend and I booked our rooms through Expedia. We called a day before to request our welcome drink and free breakfast. We were assured both as well as free […] room upgrades! When we showed up the woman at the desk had no record of our drink and didn't give us a room upgrade. The next morning, my friend's breakfast was not on record and Dennis, the front desk man, was really rude when we asked about it. The restaurant manager did his own research and found, for some reason, I had two breakfasts on my room. So Dennis was not only rude but incompetent as well. The restaurant in back is next to the pool. It's a cool area with a back gate that opens onto the beach. It's great. This part of the hotel is the worth the stay. Overall, it's a good hotel that just has some management and staff issues to work out. Read moreGenuine Expedia guest review
Not the worst not the best decent value for money hotel needs a face lift to many upgraded hotels there to be left behindGenuine Expedia guest review
Well, you cannot ask for a better location (on the water, pool, private entrance to the beach, couple of blocks to shopping on Lincoln, away from some of the noise from lower SoBe). The check in staff were friendly and professional (shout out to Pasqualine) and the pool was really convenient because we arrived early and although our room was not ready […] for several hours we were able to use all of the amenities like the pool and towels. Just dont confuse this with the 4 seasons. The room was adequate. I was on 3rd floor. Not much in the room other than the bed and the bathroom was ok. They have a new elec conservation thing happening where your room card governs the elec in the room. If there is no room card in the slot, there is no power to your room....so my suggestion to avoid a sweat box is to ask for an extra key and keep it in that slot when you leave so you have a cold room to come back to. For some reason my tv kept cutting off (another electronic power manager in the a/c outlet was the culprit. But after some non descript work by maintenance (on 2 occasions) I relaxed that when the tv cut off I should just unplug it from the wall and replug it in. That seemed to work. But we were very happy with the location, very happy with the price (use the price watcher feature to score a better value deal). and overall had a nice time in So Be. Read moreGenuine Hotels.com guest review
I chose this hotel because of its convenient location - close to Lincoln Avenue shops and restaurants. It has a nice pool and direct access to the beach, which is very nice. However, the rooms are old and need updating.The carpet was run down. The bathroom was old and in repair. There was a bug in the bathtub. My room was very noisy. I could hear loud […] music and motorcycles on Collins Ave late at night.The hotel was undergoing some construction and the water was turned off for some time. The staff did not offer to do anything to compensate for the inconvenience. Next time, I would sacrifice the beach location for a nicer, quieter room. Read moreGenuine Hotels.com guest review
"Great location for access to the convention center"
Great location for access to the convention center. It is old and they are doing some renovations. Staff was very nice and accommodating. There are no frills to this hotel, but the room was clean and serviceable.Genuine Expedia guest review
The hotel itself was wonderful. It has a nice pool with a hot tub, it's right in front of the beach and a few steps from stores and restaurants. And unlike some of the smaller hotels on Collins Ave, it's pretty quiet and seems safe due to a presence of a large number of staff at any time. The rooms are clean and comfortable. However, the staff was just […] mediocre. Room service did not leave shampoo or towels when cleaning the room, they often knocked a few hours later to drop off those items. The pool boys, bell boys and front desk staff varied from nice to rude. In the lobby, on many occasions the employees were talking to each other instead of holding the door open or acknowledging the guest. The person calling from the front desk to remind us checkout time was at 12 was quite rude. I would stay here again because the hotel is quite nice, however, don't really count on being pampered, customer service is lacking. Read moreGenuine Hotels.com guest review
My experience at The Richmond was subpar. The hotel took excessive charges from my card without telling me previously, charges that would be credited to my account eventually. When I asked them about the charges (multiple times before I left) they told me they would just be pending and would never go through, which was a lie. Although the manager was […] quick to help me solve the problem, it shouldn't have happened and nothing was comped. Also, the wait staff at the pool bar was incompetent and extremely slow. They looked annoyed to have us sitting down for lunch, which took entirely too long to come. Not to mention they talked to us like we were morons. Read moreGenuine Hotels.com guest review
The location was great however, my wakeup call the morning I was supposed to leave the hotel never came; I asked for a menu so I could order food, and got it a day later; two beds were joined to make a king size bed and there was a large gap where they were joined; and finally the television was placed too low so that I could not watch tv while lying […] down. Read moreGenuine Hotels.com guest review
it was great the staff was great the room was clean and the pool was amazing and relaxing, also this hotel is close to everything will be coming back :)Genuine Hotels.com guest review
dont let pick of rooms fool you, its not as expectedGenuine Expedia guest review
"Close to beach"
If your looking for just a place to sleep n shower this hotel is perfect, but we stayed for 10 days and had to switch rooms 3 times. First they make u put a deposit down for $50 per night, which is never told to us! Next the water pressure and shower were horrible, toilets don't flush right, walls very thin and heard EVERYTHING! Overall hotel was just […] ok prolly wouldn't stay there again. Very old and outdated. Read moreGenuine Expedia guest review
"Okay, not great"
The staff is friendly. The rooms are small and no real view of the ocean, even in one of their "oceanfront" rooms. The windows don't even open to get some fresh air. The walls and doors are thin so you hear everything in the hall and we heard the people in the room next door talking.Genuine Expedia guest review
"Perfect for the price"
This hotel is really nice comfortable nice clean pool. Very friendly staff. Only thing I can say which I didn't even complain about was the shower water was to hot think cold water was to hot. And the walls are very thin you can hear everything in hallway upstairs and next door but was not big deal. The beds were soft and plush. Will definitely go back […] here. The beach is right behind this resort also. Read moreGenuine Expedia guest review
Selected this hotel as an overnight stay it was ok but the only issue I had was that my room was not ready until exactly 4 pm which is not good for someone who arrives earlyGenuine Hotels.com guest review
"Art deco on the beach"
Art Deco hotel with nice clean rooms located on the beach near all the activities in South Beach. The staff of the restaurant/bar are first rate. I would stay here again.Genuine Expedia guest review
The walls are very thin. We heard way too much from our neighbors, who were drinking beers and smoking cigarettes at 8 am. Tough time gettin towels we when checked in. Which they make everyone wait til exactly 4 pm to check in. Hard to sleep, dirty sheets I had to tell the maid to change.Genuine Expedia guest review
"Just right for a four night stay"
The front desk staff was so accommodating to absolutely everything that we needed. We got to the hotel 5 hours before check in time and they were able to find a room for us. The only issue I had was with a waiter at their restaurant the veranda cafe. My boyfriend and I sat down to order and the waiter on duty was so rude that we didn't even stay to […] eat. However the rest of the hotel stay was absolutely perfect. We were very pleased and will stay again :-) Read moreGenuine Expedia guest review
"Very comfortable Hotel with great access"
I absolutely loved the Hotel. When we arrived the staff made us feel right home. Staff was extra friendly and courteous. Very inviting environment. Room was clean and had a great view. Everything worked well. Housekeeping came to clean the room on a daily basis and sheets were fresh everyday. Pool area and path to the beach was amazing & beautiful. […] I felt safe and didn't have to worry about my property. Read moreGenuine Expedia guest review
"Nice hotel in a great location"
The staff here were nice and the facility is well kept. The pool area and lobby are in great shape and the breakfast special was a bargain. The rooms are above the average standard South Beach fare. I would recommend the hotel.Genuine Expedia guest review
Excellent hotel & good location! Clean swimming pool and nice view!Genuine Hotels.com guest review
"Excellent location and service"
Hotel was clean and perfectly located right on the beach.Genuine Hotels.com guest review
"Great location, bad room"
Overall it was a disappointing stay. The staff was friendly and helpful, the pool was nice and direct beach access was unbeatable. However, the room was dirty, the "queen" bed was actually TWO TWINS MATTRESSES next to one another, the bathroom was barely cleaned each day. Twice in our four days we had to ask the front desk to send someone to clean the […] room. Parking was $35/day and renting chairs for the beach was $20/chair. Very disappointing when you consider what we paid per night and the poor quality of what we actually got. Read moreGenuine Expedia guest review
"Good hotel at a great value"
Very good experience. Hotel was clean, at the beach and friendly staff. I would recommend to anyone this hotel!!!Genuine Expedia guest review
"A Trip Back to the Miami of the 1950's and 1960's"
I enjoyed my stay at the Hotel Richmond. The staff are friendly and helpful. There was a nice old style pool and great access to the beach. The room was comfortable even if a bit old fashioned. The room was reminiscent of the rooms I have stayed in when visiting Paris and Amsterdam. The hotel restaurant and bar are limited, but compared to a lot of […] the local competition quite good. The omelet I had for breakfast was excellent. The vodka and tonic I got at the bar was the only drink I had while in Miami that announced its presence in a pleasant way. The drinks at other places were considerably weaker. I would suggest to the hotel that they brighten up their hallways. The next time I go to South Beach I will be more than happy to stay at the Richmond! Read moreGenuine Expedia guest review
"IT'S OK BUT NOT WAT I WAS EXPECTING ."
Is good because is near by the beach and you can walk all around south beachGenuine Expedia guest review
"walk out back gate to beach"
staff was very friendly, it was a great location. Rooms were old school, but was cleanGenuine Expedia guest review
"Not a 3.5"
I was pretty disspointed this was rated as a 3.5 star hotel. The decor was Art Deco but the room was not well cared for and the bed was terribly uncomfortable. I would not reccomend this property...too many other better choices.Genuine Hotels.com guest review
Basically, you get what you pay for...I figured that I would not spend a lot of money on a room that I would barely be in during my visit. The only issue I had a problem with was housekeeping. The hotel washes their towels onsite and take your towels and return them to your room once they're clean...or so they say. I had to request more towels on two […] occasions (stayed 3 nights) because they took two towels and two washcloths and would leave one clean towel. I didn't get more towels for hours, as late as 9:30 pm and I was traveling with my 16 month old. Read moreGenuine Expedia guest review
"Needs to be updated."
The room was ok and the bathroom needs to be updated.you can also hear the other people from Their room. The water to take the shower was not good! It either was too cold or too hot!Genuine Expedia guest review
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