Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
"Great quite gem in the heart of MIami Beach"
Loved our stay at the Richmond Oceanfront. The staff were overly friendly and accommodating, very warm and welcoming. I enjoyed the quiet atmosphere, good food and lovely pool. The only improvement we would suggest are upgrading the pillows to down and fluffy... The room is a very generous size!! We would stay there again and just request additional […] pillows. Read moreGenuine Hotels.com guest review
"Not bad"
The walls are super thin. It sounded like the people next door were in our room-not very romantic. But we got another room and it was fine afterGenuine Hotels.com guest review
"good location but below expectation condition"
Good location next to ocean drive. Room condition clearly below than expectation considering price.Genuine Hotels.com guest review
very nice great pool area nice staffGenuine Hotels.com guest review
"Great if you're on a budget"
This hotel is great location-wise, but in deep need of a face-lift. It's still decent for the price paid , compared to others in SoBe where mildew was a common occurrence. The AC was blasting way above our level of comfort and we kept adjusting it , or turning it off , but the settings won't stay in place after we were leaving the room so after a few […] hours when we were back in the room we were facing the same freezing cave. The breakfast was decent, but over-priced for what it actually was. Read moreGenuine Expedia guest review
"pretty pool and direct access to the beach"
I loved the location, didn't like that they don't offer late check out, specially for a couple that was celebrating anniversary.Genuine Hotels.com guest review
"good hotel"
I sstayed here with my mom they gave us a room with one bed the room was decent size bathroom small not dirty but needed a little more 'attention to detail I found hair in the shower has LCD tv n small fridge nice pool front desk very good n helpful I'll stay here again only thing its a little wtalk to the stripGenuine Hotels.com guest review
"Lovely hotel - great location!"
This hotel is a gem. I had a junior suite, it was a little small, but everything was spotless and nicely decorated. The service was friendly and fast. The hotel pool lounge is great and the hotel itself is in a perfect location for access to the beach and also the goings on in South Beach. I would stay here again. Really enjoyed it!!Genuine Expedia guest review
Response by Richmond Oceanfront Hotel We are very pleased that you enjoyed our deco gem! We hope to see you back again soon.
This guest did not leave a comment.Genuine Hotels.com guest review
"Is like a motel room"
The rooms have savannas dirty, and the closet smell so bad, I can put my clothes there.Genuine Expedia guest review
"Good Location"
The location of the hotel is good, my stay was cool, the staff was great. The bathroom needs to be updated.Genuine Expedia guest review
"Ok for quick vacation"
Location was convenient. Good for a last minute vacation. Decor was antiquated. Staff was helpful and pleasant. Bathroom way too small and outdated in appearance.Genuine Expedia guest review
"A Wonderful Getaway at a Good Price!"
Picked this hotel because it was a great price and it seemed like a good location. We were pleasantly surprised to find out that it was located next to all the fancy hotels that we couldn't afford. Great pool, great beach access, very friendly staff. Room was a bit small and didn't have much of a view but we didn't really need it since we were only […] there to sleep. side note: We walked to the Delano for drinks ($40 for 2 with tip! ouch!), but it was very pretty. The staff at The Richmond was all really nice and very prompt with getting us a cab to the airport in the morning. Also, take the Airport Flyer from the airport for only about $2.35 each and it drops you off just steps away from the hotel in 30 minutes. I would definitely stay here again! Read moreGenuine Hotels.com guest review
"Barely 3 star"
Great Location, old building needs renovation. Maintainance is poor. Staff is great and very friendly and helpful.Genuine Expedia guest review
"Very nice Staff, great location"
Affordable and great location. Staff was really nice. Relaxing pool area w/ easy beach access. Great place for couples to spend an evening and go to beach and out for drinks and dinner, which were expensive but worth it. Overall it was a great experience!Genuine Hotels.com guest review
"Great hotel in South Beach"
Only negative was the outside noise from workers working on the building. Very nice hotel.Genuine Expedia guest review
"Good hotel in Miami beach"
Well located hotel, direct access to the beach and short walk to Lincold Rd & Ocean Dr. It can receive an update in it´s premises, especially hallways. Couldn´t access ATT wifi in the room, and the hotel didn´t provide free access in lobby.Genuine Expedia guest review
"Nice Location on the beach"
This is a nice place to stay. Location is great for a good price. Thought the walls were a little thin and had a little problem with the A/C but overall a good value. would go againGenuine Hotels.com guest review
"an affordable getaway"
This was my second time staying at the Richmond and both experiences where great. The staff was super friendly.Genuine Expedia guest review
Response by Richmond Oceanfront Hotel Thank you; please come back soon!!
"Good hotel"
Nice location. Close to Lincoln rd and ocean drive . Not a luxury hotel but clean and on beach for a great price. Rooms are VERY small . New York or Europe size rooms. Nicer than I expected for th price.Genuine Expedia guest review
Loved every minute of it! Great location and friendly staff!!!!! Poolside cook-out for Labor Day was delicious!Genuine Hotels.com guest review
"Over Exaggerated"
- Not such a great service - V. Dirty carpet - V. Small bathroom - small t.v that they have from the 90's that dose not even look like in the pics., the whole room really seems to be something else on your site! - only one elevator to access my room - not such a great breakfast at all plus I had to pay almost $20Genuine Expedia guest review
Response by Richmond Oceanfront Hotel We are very disappointed that we did not saisfy your expectations and hope that you had a moment to speak with a manager during your recent visit with us. Our property is a classic art deco property which is restored to maintain the original feel of when the hotel first opened in 1941. We work very hard each day to provide a very clean and well-cared for property and our Housekeeping staff and managers regularly inspect our faciltities in order to ensure that our standards are upheld. We will carefully review your comments and reinforce the need to enhance these standards as your comfort is our greatest concern (in fact, we have just hired a new, experienced Housekeeping Supervisor and our Housekeeping Manager is holding weekly training sessions with our staff). Our photos are very current and we feel that they are very accurate, however, the television that you described may be a "spare" TV used when the flat-screen televisions are repaired: these are all being replaced shortly. We hope that we will be able to welcome you back soon and win you over; showing you what an exceptional guests experience so many of our guests rave about.
"Beautiful beach and pool but paper thin walls!"
The hotel itself is lovely... great pool and access to the beach was fantastic. The walls however are paper thin and you could hear pretty much every conversation that people were having in the hallway and in nearby rooms. We stayed on a Friday night and a lot of people who were staying in the hotel were out celebrating until the early hours of the […] morning so it was a little loud. The staff at the front desk were extremely friendly and helpful however the the serving staff at the restaurant were less than desirable. Overall a good experience and we would probably stay again. Read moreGenuine Expedia guest review
"Awesome time"
So I went to Florida during hurricane Isaac and the staff of this hotel made it amazung and welcoming. I would truly recommend this hotel to anyone. Most likely I would come back to this hotel next year but not during hurricane season. LolGenuine Expedia guest review
"nice art deco hotel/wonderful staff"
My husband and i really liked the art deco hotel. The location, the pool and access to the beach was excellent. The pool area is beautiful and tropical looking. We were very close to Lincoln Mall, shopping and little cafes. All of the staff were very nice and helpful. They would look up addresses for us and even called to confirm our tour. The chef […] and the staff in the hotel cafe were wonderful. The food and coffee they served were very good, especially the chef's dollar pancakes!! They were the best!! The owners were also very friendly. This was the first time we had been to Miami South Beach and we had a wonderful time. Read moreGenuine Expedia guest review
Response by Richmond Oceanfront Hotel Thank you VERY much! It is our great pleasure to serve our guests!
"Great Hotel Value"
The Hotel is a great value. It has a great pool and ocean access. The hotel people are very friendly and helpful. Its within walking distance fo the Lincoln Rd Mall and Ocean Drive.Genuine Hotels.com guest review
Response by Richmond Oceanfront Hotel THANK YOU!!! We appreciate your business and your lovely comments. Our staff works hard to deliver a pleasurable experience and it is wonderful to have our efforts noted.
This guest did not leave a comment.Genuine Hotels.com guest review
"Good hotel for family or business"
easy beach access. could use a little better workout room. convenient to Miami beach restaurants. Vale parking of $37/day is a rip offGenuine Expedia guest review
"Good location!"
The reviews were exactly spot on. So I knew going in that the walls were thin and you could hear people in the hallway. Also same as the reviews said, very loud toilets when they flush! I didn't want to flush the toilet when my husband was sleeping. Also the water temperature in the shower would change drastically unexpectedly! However the staff was […] nice and the room served its purpose but I probably wouldn't book there again. Read moreGenuine Hotels.com guest review
"Great location, but that's about it"
The hotel was in a great location and had a beautiful pool/ ocean exit. Unfortunately, our room was consistently between 80-82 degrees the 2 days we were there. I talked to the front desk multiple times about the issue but nothing changed. Also, the walls are extremely thin and you can hear everything! The good part is that there is a lot to do in the […] area, but when you want to sleep that's a bad thing too! Read moreGenuine Hotels.com guest review
"Parents night away"
The hotels pool and steps from the beach is just what we needed. Close to the action of south beach but far enough away for a romantic get away. Yes the walls are thin but didn't bother us. Just bring ear plugs cause the hotel is worth it!!!!Genuine Hotels.com guest review
"Partyland or 4 star ambition? Yep, party land!"
Hotel was advertised as 3.8 stars. Did not even qualify for 2.5. Old and outdated. Bed was hard and uncomfortable. AC had only two controlled settings (72 degrees too cold, 79 degrees too warm). Dirty carpet throughout the building. Inflexible staff. Loud and uncontrolled environment. TV sound, running adults in the hallway, drinking party crowd. Awful […] experience. May be Miami Beach standard, but 3.8 star rating indicates better. Read moreGenuine Expedia guest review
Response by Richmond Oceanfront Hotel We are very surprised and disappointed that we did not live up to your expectations. It appears that your reservation was held for you despite the fact that you arrived one day after your scheduled date of arrival. Our staff prides itself for maintaining excellent standards of housekeeping and hospitality; as are regularly commented on in reviews posted by many other Hotel guests. We typically host a more mature, professional crowd and are not recognized as one of the area's party properties: but this IS South Beach and people from around the world visit our beautiful resort destination to relax, unwind and enjoy themselves. We are located in a prime oceanfront location and are absolutely conveniently located to many wonderful cafes, shops and clubs which are staff are happy to direct you to. Our air condiditioners are individually-regulated and have more than the two settings that you have mentioned. We are very sorry that you were not pleased with our lovely property, but if you decide to return and give us another opportunity to satisfy you, we hope to win you over and provide you with the exceptional guest experience that we expect to provide to all of our visitors.
No parking, valet parked car for 12 hours - $40., no free wifi, no enough electrical outlets, You have to put room key in light switch to keep lights on??? The one....I mean only one electrical outlet in the bathroom was up on the wall and very useless.Genuine Hotels.com guest review
Response by Richmond Oceanfront Hotel Thank you for your patronage and comments. Our property offers 24- hour Valet Parking for $35 daily (a moderate charge for costly South Beach parking) and WiFi is offered throughout our property at $9.95 daily and complimentary to all AT&T customers. We are a "green" property and feature a Europen-style energy-conservation system (as described at Check-in and on our website) wher your key card is used when entering the Guestroom to activate the electric in our accommodations.
"Great getaway location"
I love this hotel! It looks expensive, and the staff are all friendly. Like super friendly. They are not there to take your money and give you a crappy service. I stayed at this hotel twice now, and I would definitely go back. The beach is right out back, the rooms, are what you see is what you get, and food and stores are located within close walking […] distance. Like 2 blocks within almost everything. Maxine's restaurant located right across the street, and Mercedes Fashion Week Miami is always going on when I get there. so fantastic spot! Not rowdy. Just fantastic. Read moreGenuine Expedia guest review
Response by Richmond Oceanfront Hotel Thank you very much for your kind comments and valued, repeat patronage of our art deco masterpiece. In our continuing restoration of our historic project, we are undertaking many new upgrades to our property and hospitality services. One of our new enhancements include guestroom towels and amenities: unfortunately, some brand-new towels have been put into service without our typical pampering and preparation for our guests' use. We apologize for this minor inconvenience and we are certain that you will enjoy our many improvements during your next visit.
"Great place to stay"
Wonderfully central. Great access to the beach. Great ambience and very warm and friendly staff. The food is so good you don't need to leave the hotel and pool area for breakfast and lunch.Genuine Expedia guest review
Response by Richmond Oceanfront Hotel It was wonderful hosting you!
Overall good hotel. Kinda sits away from clubs and bars. About 8 blocks from wet willies etc. rooms don't have fridges or microwaves. The walls are very thin, so u can here loud conversations in the next room. But as far as cleanliness and service this hotel is very good, and not in a bad location for the price. And it's right on the beach! I would […] stay again Read moreGenuine Hotels.com guest review
Outside of hotel and location were above what we expected. Room was very cold and couldn't adjust thermostat. Shower was constantly getting really hot and cold while taking shower. Price for the hotel was fair because of the good deal we got on hotels.comGenuine Hotels.com guest review
"Good location, Average Hotel Property"
Don't chose beach view and spend more $$s - there is no beach view- only pool view.Genuine Hotels.com guest review
"Good location, Ok Facilities, Poor Accommodations"
Couldn't get a shower because the water temperature wouldn't regulate. Not so comfortable bed and not so impressive rooms and bathrooms. Great location with access to the beach. The pool and lobby areas were nice enough.Genuine Hotels.com guest review
Response by Richmond Oceanfront Hotel We are disappointed that we did not meet your expectations. We believe that when our guests appreciate the unique qualities and the restoration of our historic art deco property, that most of our visitors love our facilities and the warm, genuine hospitality and service that we offer. We hope that we will have the chance to welcome you back and win you over, too.
"overall great location"
This Hotel is close by everything you need to enjoy your stay. Beach in back yard and almost everything you can think of right down the street walking distance. Shopping, eating, drinking n lounging.Genuine Expedia guest review
Response by Richmond Oceanfront Hotel We thank you for your patronage and you very kind review. We hope to host you again soon... Please tell your friends!
"reasonable and conveniently located"
The Richmond is located on the beach and in walking distance to the sighgs of SoBe. The room was pretty basic, but clean. The walls are paper thin though. Each night we heard our neighbors going at it.Genuine Hotels.com guest review
"Will return"
Conveniently located near everything. Breakfast and lunch was served daily. Nice and well kept pool and the area surrounding the pool. Nice staff that are there to help you 24 hours a day. Quite. Economical. And loved the Art Deco.Genuine Expedia guest review
Response by Richmond Oceanfront Hotel Thank you! Come back soon!
"Great location, very nice hotel"
Great location - right on the beautiful swimming beach, very close to all the action in the South Beach (walking distance). Very charming room - clean, has refrigirator, flat screen tv. Great bed - very comfortable, clean, crisp sheets, beautiful white spread. The mattress if firm, though -- was fine for me, but some people might perfer something softer. […] The room also had complimentary robes (very nice touch, did not expect it). Some reviews mentioned noise -- I did not hear anything and I had a room with connected door; but I brought ear plugs just in case. Beautiful pool as well; quite and relaxing. Restaurant is not very good - save your money and go to Lincoln Road to eat -- just a few blocks away and lots of food options. Overall, I was very pleased with my stay, and would stay in this hotel again and recommend it to others. Read moreGenuine Hotels.com guest review
Response by Richmond Oceanfront Hotel We greatly appreciate your lovely comments and look forward to the pleasure of welcoming you back!
Very nice staff ........ highly recommended.Genuine Hotels.com guest review
Response by Richmond Oceanfront Hotel Thank you very much!!
Great location. Close to the beach, shopping area and restaurants. Hotel is a little outdated. The staff are friendly and helpful.Genuine Hotels.com guest review
"Oceanfront Hotel from another Place in Time"
The Richmond Hotel is located on the South Beach, Miami Beach Area. It is an older hotel and the rooms reflect this. They are small, and somewhat outdated yet very clean and functional. The small circular driveway in the front of the hotel allows only 3 small subcompact cars at a time. Valet parking is encouraged and necessary, and is an additional […] charge of $35 per night. The location is perfect and the breakfast room, lounge area in the back of the hotel, which you must pass through to reach the ocean, is very charming and comfortable. The staff was warm, accommodating, and available. As you exit to walk the beach you will find a beautiful brick walkway which runs between the hotels and the beach. The beach is well maintained and has chairs and umbrellas to rent. Directly across from the Richmond is a restaurant that serves good food 24 hours a day. I would definately return to the Richmond Hotel if I am traveling alone or with just one guest. Read moreGenuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"It is OK"
In the end it was OK. We had to change our room twice in the beginning, because it wasn't ready and the other room someone smoked, even though it's a smoke free room policy. There is smoking at the pool area, which was hard to relax. There were some maintenance issues, but they quickly accommodated once reported. Food was OK, but some items a bit pricey. […] The hotel don't have chairs by the beach. It was not so busy, which I liked especially by the pool. Read moreGenuine Hotels.com guest review
The Richmond Oceanfront is a very well located hotel - close to shopping, restaurants, and best of all, the beach. The service is friendly and accomodating, and although the hotel is well maintained its age is evident despite the renovations that keep the spaces in decent, but not excellent shape. The rooms were small but functional, the dining area […] looks out over the beautifully maintained pool area - one of the nicest spaces at the hotel. If you like a peaceful setting while in Miami Beach this is the place to do it - the pool area is pretty quiet except for noises from the neighboring hotels. As for the not so nice - I have some hesitations about exactly how clean the hotel is - we had a problem with a pretty nasty creepy crawler while there and though we were accomodated immediately with a move, I could not quite get over the need to watch where I step... It may have all been a sad coincidence but I am afraid that I will not be coming back to the hotel, I'm also not certain I'd suggest it to my friends. Read moreGenuine Hotels.com guest review
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