The Franklin Hotel - New York

164 E 87th St, New York, NY, 10128 United States
Hotel Info: 020 3 027 8143
Guest rating 9.2 / 10
96% Recommend
(Neighbourhood average 8.2)
9.2 overall guest rating
Reviewed by 67 guests
Average for the neighbourhood is 8.2
""
22/10/2009
40.77997, -73.95458
Hotel coordinates:

Street map

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Guest review summary

  • 9.2 Average rating: All Trip Types
  • 96% Recommended
  • 67 Reviews
  • 9.4  Hotel Service
  • 8.6  Room Comfort
  • 9.4  Hotel Condition
  • 9.8  Room Cleanliness

Average rating by Guest Trip Type

Select a trip type to see only those reviews

Trip type Number of reviews Average rating
All Trip Types (67) 9.2
Business (15) 9.2
Romance (15) 9.8
Family (3) 8.6
With Friends (7) 8.6
All Others (27) 9.2

Overview

Location. The Franklin Hotel is located in Manhattan's exclusive Upper East Side neighborhood. This residential hotel offers a quiet escape from the busy city, yet is close to New York's cultural center, famed museums, exclusive shopping and eclectic restaurants. The 843-acre Central Park's gardens and lakes provide plenty of opportunities for walking, jogging and winter ice skating.
Hotel Features. The historic Franklin Hotel greets guests into an intimate lobby with elegant European style. Fresh flowers fill the numerous sitting areas in the living room off the main entrance. In one alcove, European continental breakfasts are served, which also features a 24-hour cappuccino and tea machine.

Guestrooms. Hotel accommodations include guestrooms with soothing green hues, chandeliers, neutral carpets and contemporary dark wood furnishings. Guest beds are dresses with monogrammed white linens. Guestrooms also feature large dressing mirrors and televisions. Complimentary wireless Internet access is available.

Expert Tip. Sotheby's and Christie's Auction Houses are two miles of the Franklin Hotel, two of the larges clearinghouses where guests can find one of a kind art and unique personal possessions of famous people.

Notifications and Fees:

Additional fees and deposits may be charged by the property at time of service, check-in, or check-out.

  • Crib (infant bed): US$ 10 per night
  • Self parking: US$ 29 per day

Why book with us?

  • Hotels.com doesn't charge cancellation fees
  • We're just a phone call away: 0203 027 81 46

Facilities

Services

  • Airport transportation (surcharge)
  • Beauty services
  • Complimentary breakfast
  • Complimentary newspapers in lobby
  • Concierge services
  • Express check-out
  • Internet access in public areas - complimentary
  • Internet access in public areas - high speed
  • Internet access - wireless
  • Medical assistance available
  • Multilingual staff
  • Parking (surcharge)
  • Porter/bellhop
  • Safe-deposit box - front desk
  • Self parking
  • Shoe shine
  • Use of nearby fitness center (complimentary) (discount)

Business & Event

  • 24-hour front desk
  • Business services
  • Dry cleaning/laundry service
  • Library

Rooms (all rooms include)

  • Air conditioning
  • Bathrobes
  • CD player
  • Clock radio
  • Cribs (infant beds) available (surcharge)
  • Designer toiletries
  • Desk
  • Electronic/magnetic keys
  • Extra towels/bedding in room
  • Hair dryer
  • High-speed Internet access
  • Housekeeping (daily)
  • Hypo-allergenic bedding available
  • In-room childcare (surcharge)
  • In-room massage available
  • In-room safe
  • Internet access (complimentary)
  • Iron/ironing board (on request)
  • Minibar
  • Multi-line phone
  • Premium bedding
  • Premium television channel(s)
  • Refrigerator on request
  • Rollaway beds (surcharge)
  • Smoking permitted
  • Television
  • Voice mail
  • Wake-up calls
  • Window opens
  • Wireless Internet access

General

  • Air-conditioned public areas;
  • Elevator/lift;
  • Number of floors: 8;
  • Number of rooms: 50
Check-in time is 3 PM
Check-out time is Noon
Pet deposit required
Pets accepted
Resort fee charged at hotel/condo

Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Recreation

  • Aerobics nearby
  • Basketball nearby
  • Bird watching nearby
  • Fishing nearby
  • Horse riding/rental nearby
  • Playground nearby
  • Running track/path nearby
  • Swimming nearby
  • Tennis nearby
  • Yoga classes/instruction nearby

Guestrooms Guestrooms

Classic 1-2 People

$5.00 Service Charge will be added to every reservation in addition to the standard $2.00 Occupancy Charge.

All rooms include All rooms include
  • Air conditioning
  • Bathrobes
  • CD player
  • Clock radio
  • Cribs (infant beds) available (surcharge)
  • Designer toiletries
  • Desk
  • Electronic/magnetic keys
  • Extra towels/bedding in room
  • Hair dryer
  • High-speed Internet access
  • Housekeeping (daily)
  • Hypo-allergenic bedding available
  • In-room childcare (surcharge)
  • In-room massage available
  • In-room safe
  • Internet access (complimentary)
  • Iron/ironing board (on request)
  • Minibar
  • Multi-line phone
  • Premium bedding
  • Premium television channel(s)
  • Refrigerator on request
  • Rollaway beds (surcharge)
  • Smoking permitted
  • Television
  • Voice mail
  • Wake-up calls
  • Window opens
  • Wireless Internet access

Deluxe Queen

One queen bed with Egyptian cotton linens and down comforter. Approximately 225 square feet. Chandelier. Work desk. Flat-screen TV. Complimentary wireless Internet access. Clock radio with iPod dock. In-room safe. Complimentary New York Times, or USA Today. Overnight shoe shine. Umbrellas. Italian Frette bathrobes. Bvlgari bath toiletries. Hair dryer.

All rooms include

Executive King

One king bed with 300-thread-count cotton linens and duvet. Courtyard or city view. Floors 3-9. 225 square feet. Flat-panel LCD television. Clock radio with iPod dock. Separate vanity area. Bathroom with Italian tile and Bvlgari amenities.

All rooms include

Petite Queen

One queen bed with Egyptian cotton linens and down comforter (bedspread). Approximately 150 square feet. Work desk. Chandelier. Flat-screen TV. Complimentary wired and wireless high-speed Internet access. Clock radio with iPod dock. In-room safe. Umbrellas. Italian Frette bathrobes. Bvlgari bath toiletries. Hair dryer.

All rooms include

Superior Queen

One queen bed with European cotton linens, and down pillows and comforter (bedspread). 200 square feet. Work desk. Flat-screen TV. Complimentary wired and wireless high-speed Internet access. Clock radio with iPod dock. In-room safe. Bathroom with Italian Frette bathrobes, Bvlgari bath products, shower/tub combination. Hair dryer.

All rooms include

Terms & conditions

Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
The following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out.  
  • Hotel resort fee: $12 per room/night
  • The above list may not be comprehensive.  Mandatory hotel-imposed fees may not include tax and are subject to change.
    The following fees and deposits are charged by the property at time of service, check-in, or check-out.
    • Self parking: US$ 29 per day
    • Crib (infant bed): US$ 10 per night
    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
    Prices shown exclude taxes and fees unless otherwise stated.

    Area map

    The Franklin Hotel Upper East Side

    A short guide to Upper East Side

    Of all the superlatives used to describe the Upper East Side, one word is apt: richest. Some of the city’s wealthiest residents live in the high rises that line Fifth Avenue. Be prepared to spend an entire day at the Museum of Metropolitan Art. Both a physical and art-world behemoth, the Met is home to several masterworks, from an intact ancient Nubian temple to post-modern color studies.

    see all hotels in Upper East Side

    Nearby Activities & Points of Interest

    Less than 0.5 mile

    • Upper East Side - 300 yards
    • Neue Galerie New York - 600 yards
    • Solomon R. Guggenheim Museum - 600 yards
    • National Academy of Design Museum - 600 yards
    • The Jewish Museum - 700 yards
    • Metropolitan Museum of Art (The Met) - 700 yards
    • American Irish Historical Society - 800 yards

    0.5 - 1.0 mi

    • Gracie Mansion - 1100 yards
    • Belvedere Castle - 1100 yards
    • Frick Collection - 1500 yards

    1.0 - 3.0 mi

    • New York East 60th Street Heliport (JRE) - 1.5 miles
    • New York East 34th Street Heliport (TSS) - 2.8 miles

    3.0+ mi

    • New York West 30th Street Heliport (JRA) - 3.3 miles
    • New York LaGuardia Airport (LGA) - 4.3 miles
    • New York Downtown Manhattan Heliport (JRB) - 6.1 miles
    • Teterboro Airport (TEB) - 7.8 miles
    • Newark Liberty Intl. Airport (EWR) - 13 miles
    • New York Kennedy Airport (JFK) - 13 miles
    • Caldwell Essex County Airport (CDM) - 18 miles
    • Morristown Municipal Airport (MMU) - 24 miles
    • Farmingdale Republic Airport (FRG) - 28 miles
    • Belmar Monmouth Executive Airport (BLM) - 42 miles
    • Islip MacArthur Airport (ISP) - 45 miles
    • Princeton Airport (PCT) - 45 miles
    • Danbury Municipal Airport (DXR) - 48 miles

    Reviews

    The following English reviews were posted by Hotels.com guests from other countries

    The Franklin Hotel 2009.10.22
    Recommended Trip type: With Friends

    Reviewed by a Hotels.com guest on Oct 22, 2009

    This guest did not leave a comment.

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 8.0 Room Comfort
    • 10.0 Room Cleanliness
    The Franklin Hotel 2009.10.15
    Recommended Trip type: All Others "We love the Franklin Hotel!"

    Reviewed by bonnie of Washington DC on Oct 15, 2009

    I have stayed at the Franklin Hotel several times before and have enjoyed myself every time. This is a asmall, charming hotel with small but comfortable rooms. It is much more like a European hotel than a New York one. A delicious continental breakfast is included with the room and there is a light snack provided in the afternoon. The only drawback to our otherwise lovely room is the size of the bathroom which is minute. In spite of that I would stay here again whenever I could.

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    The Franklin Hotel 2009.10.09
    Recommended Trip type: With Friends

    Reviewed by a Hotels.com guest on Oct 9, 2009

    This guest did not leave a comment.

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    The Franklin Hotel 2009.08.30
    Recommended Trip type: Business

    Reviewed by a Hotels.com guest on Aug 30, 2009

    This guest did not leave a comment.

    Overall Rating

    8.0 out of value="10"
    • 8.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    The Franklin Hotel 2009.08.26
    Recommended Trip type: All Others "Cozy Comfortable Hotel"

    Reviewed by a Hotels.com guest on Aug 26, 2009

    We loved our stay. The rooms are quite small, but the staff is wonderful - friendly and helpful. Everything was the utmost in comfort - beds, rain showerhead, and very quiet. Loved the cappuchino machine!

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    The Franklin Hotel 2009.07.23
    Recommended Trip type: Romance "Romantic ambiance"

    Reviewed by a Hotels.com guest on Jul 23, 2009

    The room was quite small, of which I was prepared for after reading reviews of this hotel. But it was lovely and charming and just enough for a overnight stay, would not recommend a longer stay. The bedding was comfortable and stylishly done. The wine and cheese reception was a nice touch and the continental breakfast offered was lovely. Highly recommend

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    The Franklin Hotel 2009.07.20
    Recommended Trip type: Business "Charming Hotel"

    Reviewed by a Hotels.com guest on Jul 20, 2009

    Room was small but clean and efficiently deigned. Staff was extremely friendly and accommodating. Appreciated the wine and cheese afternoon receptions and a good continental breakfast.

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    The Franklin Hotel 2009.06.24
    Recommended Trip type: With Friends "I'd come back - in the winter"

    Reviewed by a Hotels.com guest on Jun 24, 2009

    I was at first taken aback by the tiny size of the room, but it was nicely decorated, spotlessly clean and fine for me by myself. The bed was very comfortable, and breakfast was excellent, especially the capuccino machine. The only problem is that the window air condition unit was deafeningly loud. I turned it and off opened the window since it was fairly cool outside, but this could be a problem on a hot night.

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 8.0 Room Comfort
    • 10.0 Room Cleanliness
    The Franklin Hotel 2009.06.24
    Recommended Trip type: Romance "Handsome hotel, recently renovated, excellent service, plenty of charm"

    Reviewed by Matt of Middletown on Jun 24, 2009

    I was very happy with my stay at The Franklin. The hotel is nicely located in the Upper East Side. There are two garages on the same street, if you drive there. Upon my arrival, the staff and bellman were very polite, welcoming, and helpful. The antique elevator adds to the charm. The room was New York-small but appropriate. The room was fresh, bright, and clean. Chandelier, plasma tv, modern bowl sink, new tile in bathroom (travertine?), nice shower and toilet - all new in the last year or two. Bed was very comfortable and linens bright white and fresh. Service was excellent. European breakfast was very nice. Walking distance to Central Park, Guggenheim, and the Met. Some nice restaurants and shops in the neighborhood. Excellent experience overall and I would easily recommend as an older boutique hotel with plenty of character and great service that was recently updated.

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    The Franklin Hotel 2009.05.18
    Recommended Trip type: Business "Great Boutique hotel value and service"

    Reviewed by a Hotels.com guest on May 18, 2009

    The location and service were perfect for nearby meetings. I didn't attend the happy hour, but love that it was offered. The continental breakfast was a delicious selection of cheeses, pastries, homemade cereals, coffees, teas and juices. The room was elegant and cozy. The toiletries (Bulgari) lovely. Highly recommended.

    Overall Rating

    10.0 out of value="10"
    • 8.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    The Franklin Hotel 2009.04.29
    Recommended Trip type: All Others "Very charming"

    Reviewed by Sarah of Portland on Apr 29, 2009

    This hotel is a great Euro-style find in a fun neighborhood. The breakfast and happy hour saved me from having to buy more than one meal a day while I was in NY!

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 8.0 Room Comfort
    • 10.0 Room Cleanliness
    The Franklin Hotel 2009.04.18
    Recommended Trip type: Business "Charming and Smart"

    Reviewed by Stephen of Boston on Apr 18, 2009

    The Franklin hotel has a great entrance and lobby. The staff open every door and attend to all of your needs. My room was clean and stylish. It is also very close to the Guggenheim Museum and Central Park. Enjoy.

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    The Franklin Hotel 2009.01.14
    Recommended Trip type: Romance

    Reviewed by a Hotels.com guest on Jan 14, 2009

    This guest did not leave a comment.

    Overall Rating

    8.0 out of value="10"
    • 8.0 Hotel Service
    • 8.0 Hotel Condition
    • 8.0 Room Comfort
    • 10.0 Room Cleanliness
    The Franklin Hotel 2009.01.11
    Recommended Trip type: Business "Great European style hotel"

    Reviewed by a Hotels.com guest on Jan 11, 2009

    My room was small, but elegantly appointed. I might opt for a larger room next time. The European style breakfast was excellent and I loved the complimentary wine and cheese reception in the evening. My only complaint was that the room was too warm and not adjustable because it was steam heat. The staff had the engineer adjust it, but it was still a little too warm for me. Also, be aware that you must go up 3 or 4 steps to get in - no ramp available.

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 8.0 Room Comfort
    • 10.0 Room Cleanliness
    The Franklin Hotel 2009.01.09
    Recommended Trip type: Romance "Great Room For the Money"

    Reviewed by a Hotels.com guest on Jan 9, 2009

    It was a great deal. It was smaller than I expected, but adequate space for 2 adults. It is in a great location, a block away from subways and buses. The staff was excellent and very helpful.

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    The Franklin Hotel 2009.01.02
    Recommended Trip type: Romance "Very nice staff, charming hotel"

    Reviewed by Steve of Boston on Jan 2, 2009

    Cute boutique hotel on the upper east side. The staff was great, friendly and very accomodating. The only problem we had was no heat in the room. They sent up a portable heater right away and we were fine. Nice little wine and cheese gathering in the evening and a great continental breakfast in the morning.

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 8.0 Room Comfort
    • 10.0 Room Cleanliness
    The Franklin Hotel 2008.12.17
    Recommended Trip type: Romance "A Decent Boutique Hotel"

    Reviewed by a Hotels.com guest on Dec 17, 2008

    Overall, we enjoyed our stay at The Franklin. Some pros: nice, quaint interior; complimentary breakfast and cocktail reception; nice neighborhood (outside the hussle and bussle of NYC) and good location for access to the City; comfy bed, iPod player. Some cons: very small room, especially for the price; the attendants at the front desk weren't as attentive as the bellhops to our requests/needs/questions. One dissapointment we had was when we had asked the hotel to make arrangements for a car service to pick us up at the hotel to take us to the airport. The hotel quoted us $60 to JFK. When we got in the car, the driver told us it was $70 + $10 for use of credit card. Otherwise, we had a nice stay.

    Overall Rating

    8.0 out of value="10"
    • 6.0 Hotel Service
    • 10.0 Hotel Condition
    • 8.0 Room Comfort
    • 10.0 Room Cleanliness
    The Franklin Hotel 2008.12.17
    Recommended Trip type: Romance

    Reviewed by Christopher of Somerville on Dec 17, 2008

    This guest did not leave a comment.

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    The Franklin Hotel 2008.12.09
    Recommended Trip type: With Friends "Charming!"

    Reviewed by a Hotels.com guest on Dec 9, 2008

    We spent Thanksgiving weekend at the Franklin Hotel; it was our first stay at the Franklin. The rooms were quite small, but very clean and freshly painted. The service was impeccable and very accomodating. Overall,the hotel is quite charming and we enjoyed our stay.

    Overall Rating

    8.0 out of value="10"
    • 10.0 Hotel Service
    • 8.0 Hotel Condition
    • 6.0 Room Comfort
    • 10.0 Room Cleanliness
    The Franklin Hotel 2008.12.01
    Recommended Trip type: Romance "Great Hotel in Quiet Neighborhood"

    Reviewed by a Hotels.com guest on Dec 1, 2008

    The Franklin was a beautiful hotel with very friendly staff and lots of great perks like a 24 hour cappuccino machine, wine and cheese, etc. The only drawbacks are that it is a bit of a trek from the typical tourist sites of the city. If you want to spend time in the upper east side though, this is the hotel for you. Also, we had read that the rooms were pretty small, and they were, but still very comfortable and who spends lots of time in their hotel room when they are in New York City?

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 8.0 Room Comfort
    • 10.0 Room Cleanliness
    The Franklin Hotel 2008.11.03
    Recommended Trip type: Romance

    Reviewed by a Hotels.com guest on Nov 3, 2008

    This guest did not leave a comment.

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    The Franklin Hotel 2008.11.01
    Recommended Trip type: Business "Good Value"

    Reviewed by a Hotels.com guest on Nov 1, 2008

    Recently and well updated room. An older building in an excellent neighborhood. Good service. Fine location one block from subway with 15 minute access to midtown and downtown.

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    The Franklin Hotel 2008.10.29
    Recommended Trip type: All Others "Missing some things"

    Reviewed by a Hotels.com guest on Oct 29, 2008

    I was with my 86 year old mother and there were no safety bars to hold onto in the tub/shower. The lighting in the bathroom was bad. Also they should have had a mini/coffee maker in the room. There was complimentary coffee every morning but you had to go down to the lobby area for it or pay the room service price.

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    The Franklin Hotel 2008.10.19
    Recommended Trip type: Family

    Reviewed by a Hotels.com guest on Oct 19, 2008

    This guest did not leave a comment.

    Overall Rating

    8.0 out of value="10"
    • 10.0 Hotel Service
    • 8.0 Hotel Condition
    • 6.0 Room Comfort
    • 10.0 Room Cleanliness
    The Franklin Hotel 2008.10.12
    Recommended Trip type: With Friends "My Stay was Pleasing"

    Reviewed by Shawn of Silver Spring on Oct 12, 2008

    This is my second trip to New York and I enjoyed it very much. I had stayed closer to the theatre district in July, so it was nice to be a bit further north. The hotel was very comfortable and the staff was extremely pleasant and helpful. My room was comfortable and easy to access and you did not hear surrounding noise from any of the other rooms. The sitting room was comfortable as was the coffee room. There was also plenty of restaurants and shopping in the area. Everything within walking distance. I would definitely stay again at the Franklin Hotel and will recommend the hotel to my friends.

    Overall Rating

    8.0 out of value="10"
    • 8.0 Hotel Service
    • 10.0 Hotel Condition
    • 8.0 Room Comfort
    • 10.0 Room Cleanliness
    The Franklin Hotel 2008.10.12
    Recommended Trip type: Family

    Reviewed by a Hotels.com guest on Oct 12, 2008

    This guest did not leave a comment.

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    The Franklin Hotel 2008.10.10
    Recommended Trip type: All Others "Good hotel"

    Reviewed by James of Albuquerque on Oct 10, 2008

    Excellent location, very friendly and helpful staff, room was very small (the King bed took up almost half the floor space) but when you're in NYC why would you spend time in your hotel room except to sleep?

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 8.0 Room Comfort
    • 10.0 Room Cleanliness
    The Franklin Hotel 2008.10.06
    Not recommended Trip type: Business "Reputation is unwarranted"

    Reviewed by a Hotels.com guest on Oct 6, 2008

    This is a very ordinary hotel. The room I had was extremely small with the smallest closet I've seen in a long time. The PR for this hotel says it was voted most romantic, I am at a lose to understand how that rating came about. In fairness, the room was very clean and the linens were above average.

    Overall Rating

    6.0 out of value="10"
    • 6.0 Hotel Service
    • 4.0 Hotel Condition
    • 6.0 Room Comfort
    • 6.0 Room Cleanliness
    The Franklin Hotel 2008.10.05
    Recommended Trip type: All Others ""Excellent Small Hotel""

    Reviewed by Irma of Sebastopol on Oct 5, 2008

    I will stay @ The Franklin again on my next visit to N.Y. The room was small but spotless and comfortable. The continental breakfast was lovely. The staff was friendly and helpful.

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    The Franklin Hotel 2008.10.03
    Recommended Trip type: Business "Small but charming"

    Reviewed by Rich of Yarmouth on Oct 3, 2008

    For a small hotel, great attention was paid to detail. Very happy there...would go back.

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    The Franklin Hotel 2008.09.30
    Not recommended Trip type: With Friends "NICE BUT DISAPPOINTED"

    Reviewed by michael of austin on Sep 30, 2008

    This hotel is extremely cramped. Our bathroom room sink area was so small that your shoulders would touch the wall to wash your hands. The bed was comfortable and service was great, especially the free wine in the evening, but we will not stay there again due to the room size and overall feel was tiny.

    Overall Rating

    4.0 out of value="10"
    • 8.0 Hotel Service
    • 8.0 Hotel Condition
    • 4.0 Room Comfort
    • 10.0 Room Cleanliness
    The Franklin Hotel 2008.09.10
    Recommended Trip type: Family

    Reviewed by a Hotels.com guest on Sep 10, 2008

    This guest did not leave a comment.

    Overall Rating

    8.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 8.0 Room Comfort
    • 10.0 Room Cleanliness
    The Franklin Hotel 2008.09.08
    Recommended Trip type: All Others "small space,but lovely"

    Reviewed by Eileen of San Francisco on Sep 8, 2008

    friendly,helpful staff.rooms are small,but immaculately clean.wine/cheese was great.breakfast delicious.

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    The Franklin Hotel 2008.09.01
    Recommended Trip type: Romance "Great place to stay"

    Reviewed by a Hotels.com guest on Sep 1, 2008

    Very nice - great location, just around the corner from subway stop, comfortable bed, nice breakfast, would definitely stay here again

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    The Franklin Hotel 2008.08.28
    Recommended Trip type: Business "Awesome hotel for the price!"

    Reviewed by frankie of paonessa on Aug 28, 2008

    The hotel was wonderful. I was a bit skeptical when I first walked in, because the lobby is small and not very chic, but this didn't matter, because once I got to my room, I was so pleasantly surprised. The room, though small, was very nice and modern. The bed was wonderful and the sink was beautiful. You have control of your own airconditioning, and a nice flat screen tv. The only thing is, I'm a tall guy, which made the bathroom seem even smaller for me. Overall, it was a great experience and I would recommend it to anyone who doesn't want to pay an arm and a leg.

    Overall Rating

    8.0 out of value="10"
    • 8.0 Hotel Service
    • 8.0 Hotel Condition
    • 8.0 Room Comfort
    • 8.0 Room Cleanliness
    The Franklin Hotel 2008.08.28
    Recommended Trip type: Business "Good Room for the Money"

    Reviewed by a Hotels.com guest on Aug 28, 2008

    We stayed in a Petit Queen, it was a very small room-nicely decorated and very clean. Great complimentary breakfast.

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 8.0 Room Comfort
    • 10.0 Room Cleanliness
    The Franklin Hotel 2008.08.03
    Recommended Trip type: All Others "If you don't mind cramped and tiny..then it's great"

    Reviewed by Kelley of Monmouth Beach on Aug 3, 2008

    The employees were fantastic, the complimentary wine and cheese and European breakfast was exemplary and good location. Quietest NYC room I've been in in ages. But it's very small. The bedroom is very small which is ok if you don't have any luggage. All the finer things are there which is nice. I expect Europeans would love this hotel because most of the European hotels are small. Other than that fact, it was great.

    Overall Rating

    8.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    The Franklin Hotel 2008.07.26
    Recommended Trip type: With Friends "Great Hotel!"

    Reviewed by a Hotels.com guest on Jul 26, 2008

    Great hotel, great location, great price! This hotel was located in a perfect location for our trip to NYC. It was located a block from a subway station which made it very easy for us to get around the city. The hotel was also located a few blocks from Central Park. My wife and I were impressed with the cleanliness of the hotel. Everything was impeccable! The hotel staff was also very friendly and helpful with places to eat and things to do. The only negative is that the rooms are a little small. My wife and I were expecting that, so it was not a very big deal. I am sure that the size of the rooms is common for the area. We will definitely stay at this hotel again during our next visit to NYC.

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    The Franklin Hotel 2008.07.05
    Recommended Trip type: All Others "Great Place"

    Reviewed by Brad of Gainesville on Jul 5, 2008

    My wife and I loved our stay at the Franklin. The location is in the Upper East Side one block from the 4-5 Express Subway. Made it very convenient for traveling anywhere in the city. Within walking distance to Central Park, The Met and Natural History Museum. The room was somewhat small, but we did not spend much time there. Bed was very comfortable and everything was clean. The employees are extremely friendly and helpful and know you by name. Free breakfast each morning is definitely a plus! Also 24 hour expresso machine and nightly wine and cheese were great. Overall loved this place and plan to stay again in the future.

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    The Franklin Hotel 2008.07.02
    Recommended Trip type: All Others "great neighborhood, great staff, great hotel"

    Reviewed by a Hotels.com guest on Jul 2, 2008

    We loved this hotel. Very friendly and accommodating staff. Nytimes at your door in the morning, wonderful bfast and coffee, wine in the evenings... I could go on and on... Very friendly on the wallet as well.

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 8.0 Room Comfort
    • 10.0 Room Cleanliness
    The Franklin Hotel 2008.06.25
    Recommended Trip type: Business "Hotel is good for the area and money"

    Reviewed by a Hotels.com guest on Jun 25, 2008

    The rooms are deathly small, but then again- it is NYC. The reservation process had tons of issues with it... they booked me and then wouldn't honor me to cancel because I called 2 hours too late from the 24 cut-off. I was delayed on a plane flight. That wasn't nice of them. But everyone was nice. They couldn't reccomend to me a restaurant for fish in the area-- I asked don't folks in NYC eat fish- She said yes and sent me to an Italian place which had 1 dish with seafood. The tv was good, the service minus those things was good. I had no real major complaints.

    Overall Rating

    8.0 out of value="10"
    • 8.0 Hotel Service
    • 8.0 Hotel Condition
    • 6.0 Room Comfort
    • 8.0 Room Cleanliness
    The Franklin Hotel 2008.06.06
    Recommended Trip type: All Others "Great Hotel"

    Reviewed by a Hotels.com guest on Jun 6, 2008

    Newly renovated, very nice continental breakfast, excellent service, very pleasant in every respect

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    The Franklin Hotel 2008.05.26
    Recommended Trip type: Business

    Reviewed by a Hotels.com guest on May 26, 2008

    This guest did not leave a comment.

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 8.0 Room Comfort
    • 10.0 Room Cleanliness
    The Franklin Hotel 2008.05.24
    Recommended Trip type: All Others "Reminds one of a Continental hotel"

    Reviewed by Lorraine of Paoli on May 24, 2008

    A 1929 hotel with updated conveniences including wonderful bed, HDTV, totally modern bathroom. Best of all - a great continental breakfast with great coffee.

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 8.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    The Franklin Hotel 2008.05.24
    Recommended Trip type: All Others "Wonderful Hotel"

    Reviewed by Judy of Kosciusko on May 24, 2008

    The Franklin is a great hotel in New York. The location was perfect for us, only one block from a subway station. The room was small, but clean and comfortable. The staff was courteous and we will definitely stay there again.

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    The Franklin Hotel 2008.05.11
    Recommended Trip type: All Others

    Reviewed by a Hotels.com guest on May 11, 2008

    This guest did not leave a comment.

    Overall Rating

    8.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 8.0 Room Comfort
    • 10.0 Room Cleanliness
    The Franklin Hotel 2008.04.30
    Recommended Trip type: Romance

    Reviewed by a Hotels.com guest on Apr 30, 2008

    This guest did not leave a comment.

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    The Franklin Hotel 2008.04.30
    Recommended Trip type: All Others

    Reviewed by a Hotels.com guest on Apr 30, 2008

    This guest did not leave a comment.

    Overall Rating

    8.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 6.0 Room Comfort
    • 10.0 Room Cleanliness
    The Franklin Hotel 2008.04.10
    Recommended Trip type: All Others "very good hotel"

    Reviewed by a Hotels.com guest on Apr 10, 2008

    THe Franklin is a very nice little hotel on E. 87th St. The rooms are small but comfortable - as long as you're using it for sleeping (and not hanging around) it's fine. The room I had looked newly renovated, as was the small bathroom. Wine and cheese at 5:00 and a light breakfast make this a keeper for staying in the Upper East Side. The staff are very helpful. Parking in several garages is available on the same block.

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 8.0 Room Comfort
    • 10.0 Room Cleanliness
    The Franklin Hotel 2008.03.23
    Recommended Trip type: Business "Euoprean Style"

    Reviewed by Janet of Chicago on Mar 23, 2008

    The hotel was beautiful in decor, outstanding in service and a wonderful value. The staff is charming and the free European style breakfasts and snack hour were much more than I expected. This hotel is perfect for a women travelling alone or perhaps young lovers. But because the rooms are tiny (though adorable) my husband would have been very claustraphobic and so I would not stay at this hotel with him.

    Overall Rating

    8.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 6.0 Room Comfort
    • 10.0 Room Cleanliness

    Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews

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