"Needs a face lift/great location"
The hotel is tired looking. Paint peeling on baseboards, wall paper peeling, no full length mirror in room. No paper or pen. Very basic. The location, however, is fantastic!!! And this is why I stayed there.Genuine Hotels.com guest review
"Historical Comfy and Gorgeous"
Incredible price for a stay in a wonderful location. We had read the complaints online about it being older, but we LOVED the oldness! Not to mention the history of the place. I would take that over some boring box-like sterile room any day. Front desk was great, bell boy helped us hail down a cab & helped with luggage more than once very graciously. […] The neighborhood (well business area anyway) is high end and easy walkable distance to so many places. Read moreGenuine Hotels.com guest review
The Tremont is a nice hotel in a very convenient location. The hotel doesn't have too many facilities but everything is close by. The rooms are comfortable but a little old fashioned. I would stay there againGenuine Expedia guest review
"Perfect for the purpose!!"
My stay at the Tremont Chicago was fantastic. I was in town for a conference being held at one of the more expensive hotels and I needed a more affordable hotel still located near the conference hotel. The Tremont checked all of my necessary boxes - price, location (less than 1 mile from the conference hotel), comfort (nice, clean queen bed and room) […] and customer service (friendly, helpful staff). I highly recommend the Tremont as an affordable alternative to luxury Magnificent Mile hotels. Read moreGenuine Hotels.com guest review
Hotel is old and needs updating. Staff was friendly and helpful.Genuine Hotels.com guest review
"Perfect location, excellent value."
We were looking for a nice spot to hang our hat while on vacation. Although we knew we would not be spending much time in our room, we wanted something nice and right on Michigan Avenue. The Tremont was perfect. If you are looking to save a few dollars without having to sacrifice location or charm, the Tremont is perfect.Genuine Expedia guest review
The location was great. Super close to The John Hancock Building and The Magnificent Mile and easy to catch the CTA. The bed was so comfortable!Genuine Expedia guest review
Older building, well maintained. Close to the El. Continental breakfast for $9.99 next door at Ditka's but you can do better walking 2 blocks east to Tempo. Nice fluffy duvets but for some reason they put a blanket and top sheet underneath them. Defeats the point of the duvet, but at least you don't have that nasty bedspread that has God knows what […] on it! Read moreGenuine Hotels.com guest review
"Nice hotel but a little old and somewhat rundown."
Staff were great, moved us after first night because we faced the noisy alley. Restaurant and bar were fabulous and excellent location downtown made it worth it!Genuine Expedia guest review
Location of hotel very good. Disappointing is up keep of hotel. Everything was clean but very dated and dark. Not enough lights in the room. Best part was location as one can walk to many places.Genuine Expedia guest review
"Great location, not so great room"
We were in the suite building next door, and while the location was lovely, and the size of the room was good, it wasn't in very good condition and the bathroom was very subpar. I'm not sure what the main building is like, but I heard it was nicer. The lobby is gorgeous though and staff was courteous..and you can't beat the location!Genuine Hotels.com guest review
"Good price value and great location"
The room and location were the best things to stay in this hotel. The room, 301 was cleaned thoroughly by a charming housekeeper. The beds and the pillows were excellent.The room needs some uplifting, a crack on the door frame leading to the parlor and paint on the air condition/heat exhaust grillGenuine Expedia guest review
Nice hotel, very helpful staff. Would stay there again.Genuine Expedia guest review
"Good location but little bit of a shack..."
I see many hotels for business, so I know what to compare this to. This hotel fancy's a nice lobby, but the rooms are small - probably average for Chicago - but still very small. The bathroom sink is outside the shower room, the vent is louder than thunder, and you can't really close the door without hitting five things in its way. What bothered me […] most is that it was not updated at all, the bathroom sink door feel apart, the room seemed outdated, the iron and ironing board were two old broken pieces that hardly stood up. Just like the rest of the room so it felt. Overall, I don't recommend this hotel. They can do a better job of updating the rooms. But if you look for a quick stay and if this price beats the next, it's fine since the location is pretty nice for Chicago. ... Read moreGenuine Hotels.com guest review
The room was very small.Genuine Hotels.com guest review
"Stay @ the Tremont"
Business trip with a 2 overnights. Loved eating @ Ditka's. Great nights sleepGenuine Expedia guest review
"Great value for location"
Overall we were very happy with our stay at the Tremont. The room was a little small but very comfortable.Genuine Hotels.com guest review
"Great hotel - very convenient!"
We stated here to be I the city for a family wedding. I could not have been happier with the room and the location (Ditka's has a great breakfast). Only issue was lack of cabs. We will be back for a romantic weekend. Soon.Genuine Hotels.com guest review
Great place & Staff. Close to Red Line and shopping.Genuine Hotels.com guest review
"AVERAGE AT BEST"
I feel like I am contradicting myself in my review, The hotel itself was very quaint, which perfectly suited my seven year old daughter for our weekend getaway! The shower was not as clean as I would have preffered. A little clorox cleanup would have done the job! Hint Hint. Also, the misreprensentationn of room service. There is no room servcie on […] site. You have to call a 1-800 number and it contacts local restaurants. Not good after a long day out in Chicago. Overall I enjoyed this hotel. Read moreGenuine Expedia guest review
Really enjoyed the fact that this hotel was located just off of Michigan Ave. near the Water Tower Place. A Starbucks right across the street too. Staff friendly, clean rooms and comfortable bed. It is an older hotel, but kept up well. Would stay here again!Genuine Expedia guest review
The only thing this hotel has is location. The bathrooms are GROSS. The tiles were literally falling off the walls and I would have to put them back. You couldn't take a shower without it becoming a bath because the drains were clogged and they never did anything about it. It also looked as if there was mold on the ceiling of the shower area where the […] paint was peeling off. The furniture looked like it had been there since they originally opened their doors l. Which seemed to be in the 19th century. The elevators were the smallest I had ever seen and took forever. The only fridge around was on the forth floor right outside the elevator. It sat there the entire 4 days. Did they forget to put it away? Like I said before, the location is the only thing they have. You would think they would be smart enough to give it a bit of a face lift to make it more pleasant to the eyes. Read moreGenuine Hotels.com guest review
"Avoid room 410!"
Booked through Expedia, and ended up only staying 2 out of the 4 nights. Saw that this specific room was also reviewed on Expedia (sadly, too late) and it not only is near the elevator, but is near the housekeeping closet, and captures every noise from the restaurant next store. I barely got a few hours sleep in two nights, as these variety of noises […] woke me up in addition to the lights going on and off at a whim. It felt like due to the rate at which I had purchased the room led me to be given this room versus another, which I did mention when I checked out. I did not asked to be moved during the stay, but did get assistance with the lights issue the morning after my first night. Read moreGenuine Expedia guest review
We stayed in the Tremont Suites. It is a seperate building compared to the Tremont Hotel. I cannot comment on what the hotel rooms are like, but the suite rooms are an old apartment complex that was converted into a hotel. We have a baby and were looking for a hotel suite with a physical door to the bedroom that seperated it from the living room so […] we could put her down in the evening and still be able to hang together in the living room. So it met that requirement. But other than that, it left much to be desired. It looks like little to nothing was updated when Tremont acquired this property. It desperately needs a facelift, but the location is prime. So I think you truly get what you pay for. The price point and location were in line with the quality of the room. I think the price is right but it would be nice for the ameneties to be updated. Read moreGenuine Hotels.com guest review
"Pretty nice Hotel"
Pros: Location was good, comfortable beds, bathroom was really nice, rooms were clean, rooms were remodeled nicely, safe was in room, left bottles of water in the rooms, nice flat panel TV, temperature controlled in room, restaurant in hotel but very expensive, Friendly staff. Cons: Old building, no continental breakfast unless you pay for it, no swimming […] pool, no fitness room, no vending or ice on floors, Scary stairway that leads to kitchen, have to walk through a construction site to get the hotel lobby. Read moreGenuine Hotels.com guest review
"Great location, but showing age, wear, and tear."
You're paying for the location at this place - half a block to the Hancock, two blocks to the red line. Staff was courteous and responsive, but there are no amenities to speak of. Nothing was falling apart, per se, but everything just looked old and getting close to needing replacement. We had a standard queen room and it was tiny. While the bed and […] headboard were nice, the hardwood furniture was old and in rough condition. There isn't good insulation so we could here all the hallway traffic and doors opening and closing. We could never seem to get the room to a cool temperature (came for a summer trip), but it wasn't uncomfortably warm in the room. Bathroom was clean and looked well maintained. Not many electricity plugs, so good luck charging more than two devices at a time. If you aren't going to spend a lot of time in you're room and don't care about space, luxuries, or amenities, this place is the best value in the city - the Tremont was the cheapest place near downtown or Gold Coast by $50 a night. Read moreGenuine Expedia guest review
"8/11/14 stay 4 nites"
Older but nice our room had been refurbsished, simple but nice, clean, Reallly missed cofffee in the room, and a roll up blind did not roll up,, bed very comfortable. slight musty smell in the 15 floor hallway staff was very nice. Would stay there againGenuine Expedia guest review
"Don't risk it."
After booking this hotel with Expedia, we arrived to check in a very old hotel with lots of charm and character. The valet was kind, the lobby was pretty. But, when we checked in the host said, "I'm sorry, we're all full. We have to move you to our apartment suites in the building next door. Sorry." He wasn't sorry. But he really should've been. The […] apartment suites were disgusting. Old, smelled bad, outdated furniture, extremely small tv. The street view was blocked by delivery trucks and garbage cans. The one king size bed was replaced with two queen size ones... quite the awkward surprise for my wife and I. Read moreGenuine Expedia guest review
I was in Chicago with my daughter for a girls only weekend. The staff was very helpful giving us directions around town. We were a block away from American Girl and John Hancock Center. I wish there was a small fridge in the room for snacks. Kids get hungry at random times and a fridge would have really helped. Loved the convenience of the Tremont! […] Plus, Ditka's is right there! Read moreGenuine Expedia guest review
Great location near rush street and activities. Our room was right next to elavator on 4th floor but we never heard it! Thought for sure we were doomed but it all worked out. I would recommend this hotel to anyone.Genuine Expedia guest review
The Tremont is in my favorite neighborhood in Chicago, super easy walk to everything. The lobby is quaint, the rooms are a nice size, the bed was to DIE for we loved our comfy king size bed, there were just some minor condition issues that could easily be remedied.Genuine Hotels.com guest review
"Charming old hotel close to Water Tower"
We enjoyed the hospitality and charm of the old hotel. Our room was a large corner room with windows on two sides. The king bed was lavishly covered with soft sheets and a comfy duvet. The pillows were a bit hard. The bathroom was very small and had some cracked tiles and water damage. But overall the accomodations were great. Ditka's bar was like the […] Cheers bar--very friendly and great drinks. The upstairs bar was quaint also, and there were many small private dining areas with walls of photos of great athletes. Just a short block from Water Tower Place and great shopping. Also just a block away from the shops and restaurants of Rush Street. Perfect location. Read moreGenuine Hotels.com guest review
"great all around...."
perfect stay...older hotel, newly remodeled, very clean. We were on the 12th floor, no probles whatsoever.Genuine Expedia guest review
"Location is everything!"
The proximity of this hotel to everything we wanted to do and see was absolutely perfect!Genuine Hotels.com guest review
Great experience with the Tremont Hotel on a recent trip to Chicago for a wedding. Service at the hotel was consistently good while the room was very clean and comfortable. Location was excellent. While there were a few idiosyncrasies to the hotel (gym offsite, one elevator), it was overall a great value.Genuine Hotels.com guest review
"1 day biz trip"
All employees are great. The bellman gave me some extra help. Some small maintenance needed.Genuine Hotels.com guest review
"Outdated, Go somewhere else."
I was disappointed. the room was too small, the bathroom was outdated, I felt like I was in the 70's. I checked in early, went out and didn't come back till 11 pm. As I was getting ready for bed, I noticed stains on the white comforter. I don't know what they were, but I was too tired to investigate. I've got to say, it is one of the best beds I have […] slept on. I loved the bed. That's the only good thing. I wont stay here unless its my last choice. Read moreGenuine Hotels.com guest review
"Calm Hotel Close to the Action"
My boyfriend and I stayed here while attending Lollapalooza in 2014. We chose the hotel because of the price and the proximity to Grant Park/the loop. We were very impressed with the decor of the hotel, as well as the convenience to what we were in the city for. The neighborhood seems safe as well, which was very nice as we aren't from the Chicago area, […] and were happy to land in a good place. It was great to come back to the hotel after a tiring day at the festival, and we would definitely stay here again! Read moreGenuine Expedia guest review
"E-Z Walking Distance"
Just perfect. This is our 3rd stay at the Tremont. When we're in Chicago, we're on the go, so we don't need all the hotel amenities we'd never use. At The Tremont we get a perfect location, a comfortable room, and a relaxing ambience in the sitting area. Plus, the continental breakfast fuels us for busy days and nights on the town. All at a great rate […] with great service. Read moreGenuine Hotels.com guest review
Left an envelope of money in the desk drawer. I forgot about it until 3 days after checking out. I called and the room attendant had turned the money in. I was so thankful. The staff is very friendly and great location in proximity to attractions and shopping. I would definitely stay here again.Genuine Hotels.com guest review
"Easy to walk to shopping and restaurants."
The room location was next to roof units for air exchange or air conditioning. Noisy at times. Also there was an odor of sewer in the bathroom; the sink gurgled at times. The king size bed was much too large for the room size.Genuine Hotels.com guest review
"Great Location (with very poor services!)"
The hotel is very nicely located. The rooms and lobby are a major disappointment. Every aspect of the physicals disappoint. Couldn't draw hot water in the shower. No coffee service available in any room!!! No coffee in the lobby -- only late AM at adjoining public restaurant, or across the street! No ice service (buckets, machines, etc.) in any room. […] No mini 'frig. so if you want a cold soda, beer, or glass of water you are in the wrong hotel. If you don't want to get up and get dressed and venture onto the street for coffee you've booked a" Bad Bet Hotel". I've given this well located hotel it's last chance and will not go back. And I'm not very fussy, just like hot showers, cold water and ice available, and coffee before mid morning and in my room! Read moreGenuine Expedia guest review
"Great location, Great service!"
I like that we where close to almost everything. We walked a lot. Only thing I didn't really like was the parking, having to pay everyday, but it is Chicago I guess. Other than that, Navy Pier, Beach, Magnificent Mile, all in walking distance. We even walked back from the Howl at the Moon. Or you can walk to the subway station and take a subway. Convenient. […] Hotel staff was excellent. Building is a little worn looking, but for the price we didn't really care. No other problems. Read moreGenuine Hotels.com guest review
"Thin wall, great bathroom"
We could hear everything the next door ppl say, other than that, it's located right by the water tower, a comfy bed, awesome bathroom facilities. No fridge in the room but they provide two bottles of water. Breakfast not free but coffee isGenuine Hotels.com guest review
"Location, Location, Location!!!"
Great value, and even better location! Very satisfied with our stay. The staff was really friendly, and helpful with suggestions for my wife and I... Will definitely stay again :)Genuine Hotels.com guest review
Having lived in Chicago for almost 30 years, I wanted to be where I was within walking distance of shopping, theater, great "gatronomic experiences" (restaurants) - the Tremont provided a central location with a very comfroatble room at a very reasonable rate. I look forward to my next visit.Genuine Hotels.com guest review
Excellent time and excellent staff and everyone was very friendly and helpful.Genuine Expedia guest review
"The unbeatable secret: one elevator, too many room"
Do not try to soving the mistery by checking into. Do not try to soving the mistery by checking into.Do not try to soving the mistery by checking into.Do not try to soving the mistery by checking into.Do not try to soving the mistery by checking into.Do not try to soving the mistery by checking into.Genuine Expedia guest review
"Great location at a competitive price"
Very nice hotel, very competitive with other hotels in the area on both price and service. If you're looking for a great hotel downtown and don't want to pay too much, stay here. Skip the attached restaurant, though - bad service for average food at much too high prices.Genuine Hotels.com guest review
Response by The Tremont Chicago Hotel at Magnificent Mile Dear Kyle, Thank you for review and rating. Sorry to read you were not satisfied with the restaurant service. I have shared your feedback. We hope to see you again soon. Warm regards, Christine Wechter General. Manager
"great time in Chi-town"
Hotel was nice, clean and good location. Staff was friendly and helpful with directions and recommendations. Easy to get around town from the hotel.Genuine Hotels.com guest review
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