Residence Inn New Orleans Downtown - New Orleans

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Genuine Hotels.com guest review

Great place! Huge room. Good TV. Frig. Microwave. Walk to Convention Center. About a 15 minute walk to Bourbon Street. A few great restaurants nearby

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The hotel did not provide linens for couch bed nor requested roll- a- cot. We had to retrieve linens after we returned to hotel from the front desk. Roll- a- cot was not available.

Genuine Hotels.com guest review

All was good with this hotel except no baggage service. Room was great and location good for near by sites.

Genuine Hotels.com guest review

Absolutely wonderful..we loved our room and the cleanliness.Staff was awesome. We will stay here next visit!

Genuine Hotels.com guest review

What a great hotel. The staff was friendly and helpful. The room was awesome. The location was good; it was within walking distance of mothers restaurant and the french quarter. The parking lot was difficult to find but convenient after finding it. The one way streets are kind of confusing to navigate and a bit dangerous to cross on foot.

Genuine Hotels.com guest review

Best for pet lovers. Staff is very courteous and pet friendly.

Genuine Hotels.com guest review

Quiet. Good free breakfast and happy hour in early evening. Staff was cordial and eager to help. The entire hotel very clean

Genuine Expedia guest review

The exhaust fan in the main bathroom was extremely noisy. Hotel staff was including front desk were friendly and courteous. Parking lot to small for size of hotel. Overall, nice rooms and comfortable beds.

Genuine Hotels.com guest review

Suite was roomy, pretty clean, lots of amenities (free Internet, free breakfast, free snacks & beer happy hr). Pet friendly so people bring dogs in this hotel, didn't bother me but if you don't like that don't stay here. Several restaurants & bars in walking distance as well as the River-walk, convention center, WWII & children's museum & aquarium. […] Off street parking, non-valet ($20 a day) but you can go in and out without having to get a valet to bring your car around which is a plus for the area. Only had one issue with parking on New Years Eve lot was full, but staff was very helpful & friendly in guiding us to another lot a little further down the street also part of the hotel. If you get hungry late at night talk to front desk they can give you several nearby recommendations that serve late and even deliver well into the night. I would stay again based on location, cleanliness, & parking situation. Read more

Genuine Hotels.com guest review

Overall, met or exceeded our needs and expectations

Genuine Expedia guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The staff was most welcoming. The room was spacious and well appointed. The staff who run the manager's reception could be a bit nicer.

Genuine Expedia guest review

It was very enjoyable.

Genuine Hotels.com guest review

very enjoyable. Will book thru Hotel.com again.

Genuine Hotels.com guest review

I loved every second of my stay! As I arrived, I was upgraded to an apartment! It was absolutely wonderful! The space and kitchen sold me! I will definitely make this a hotel of choice when visiting my favorite city!!Thank you soooooo much!!!

Genuine Hotels.com guest review

We had a great stay. The breakfast was very good. Our room was clean and when I need anything from the front desk, they were very helpful . I will be going back to stay there again .

Genuine Expedia guest review

Great room, super close to convention center and some awesome restaurants. Like a 10 mins walk to Bourbon St. Ok continental breakfast (same stuff every morning). Construction is still taking place so every day around 8am, a horrendously loud banging and drilling noise wakes you up in a very unpleasant way.

Genuine Expedia guest review

We enjoyed our stay here very much. Front desk staff was very nice and smiling and very impressed with the cleanliness of the room. The stove top, large (for a hotel) fridge, cabinets dishwasher, and dishes, cups and plates were a pleasant surprise.

Genuine Expedia guest review

The hotel and location was very nice however there was not enough towels for the amount of people included in reservation and pet hair was everywhere. I do plan on returning and staying at this hotel.

Genuine Hotels.com guest review

Nice hotel, plenty of room of a family of 4. Liked the suite concept.

Genuine Expedia guest review

While I recognize this hotel primarily caters to business travelers, especially being in the Downtown district, it was a great alternative to find a comfortable, clean hotel for a quick New Orleans getaway weekend. Being approximately a one-mile walk to Jackson Square, it was more than doable. Also being right around the corner from the WW II museum, […] and having numerous restaurants (including Emeril's) and bars nearby is a big bonus. More than I wanted to spend, but worth the price. Read more

Genuine Expedia guest review

Great location In the Warehouse district. 3 short blocks from the Convention Center. Many nearby restaurants, from traditional home cooking like Mother's, to the fine cuisine and service of Emeril's (just 1 block away). 2 of us shared a 2 rm suite: bedroom + living room with sofa bed and kitchenette (with a full sized refridgerator!) Bed was very comfortable; […] sofa bed less so. Desk staff were friendly and helpful. Our bathroom floor had hair on it from previous guests.. was not cleaned during our stay. We had to request wash clothes and towels each day; housekeeping never provided 2 of each. The requested towels were brought quickly and cordially, with extra shamoos. Complimentary breakfast was not very good. Scrambled eggs were pre-packaged, accompanied by strangely unpleasant tasting tiny potato patties. There were bananas and apples the first 3 days of our 5 day stay, but no fruit or fresh juice the remaining 2 days. There were yogurts and sweet muffins. Stick to oatmeal and make-it-yourself waffles with very tasty strawberries in syrup. We did not use the fitness center or large outdoor pool in the attractive garden court yard. We printed our boarding passes for return flight home at the complimentary computer center of the breakfast area. The hotel itself is comfortable and hospitable. Would suggest better training for housekeeping staff, based on our room. Read more

Genuine Hotels.com guest review

Enjoyed it.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Called hotel twice before booking to clarify room accommodations. Got wrong information from 2 employees. We were told the room would sleep 4 adults (2 adults 2 teens) and this was NOT true. Oldest daughter had to sleep on sofa pillows on the floor! We called to ask for pillows and blankets and were told they were out!! Got directions from the front […] desk, MISTAKE!! We were sent to a trolly stop 6 blocks from the hotel that does not exist!! Found ourselves walking through one of the worst parts of New Orleans at 9:30pm!! Went to the workout facility in the morning, NO AIR CONDITIONING in the workout room in August in New Orleans!! Then we had breakfast... it was just ok. Lots of guests still eating just before it closes... asked for them to make more coffee. They told us they were out of coffee!!! Asked again.. You are out of coffee??? Reply... "NO, we just don't have anyone to supervise it!!"" Who needs to supervise the coffee pot?? 5 other guests asked for coffee while we were sitting there.. NO COFFEE!! Not one employee that we encountered were concerned about our stay!! Won't go back!! Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Everyone was friendly. The hotel was really nice and clean and central to everything.

Genuine Hotels.com guest review

Everyone was very helpful except the cooking staff for the morning meal they were very RUDE when asked for more milk and soda. Wife and I were there over 30 min and still never did get 2% milk and it was early in morning around 7:45 am All other staff were very nice and helpful when asked for thier help

Genuine Expedia guest review

Friendly front desk staff, clean, close to everything but quiet location.Nice pool.

Genuine Hotels.com guest review

Great. Very nice hotel!!!

Genuine Hotels.com guest review

Watch out for hidden fees! Pets are charged $100! A kid stays free.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Hotel is very clean, and in a good quiet, safe location. There is a fenced dog park within the courtyard. We will definitely stay here again!

Genuine Hotels.com guest review

The hotel was under major renovation when we arrived on May 18. We did not know about the renovation. There was no notice on the Expedia or the Marriott website. It may not have been such a disappointment if we had known. Although our room was an updated one, the halls were still under major repair with old, dirty carpet and unpainted areas. This was […] a birthday trip for my husband. I made the reservations expecting what is usually a reliable experience with Marriott. I was very disappointed. Read more

Genuine Expedia guest review

We were there for a couple of nights for our daughters graduation at Tulane. Although the hotel is undergoing a fairly substantial upgrade/remodel, we had a great stay. Room was very clean and comfortable. Staff was great.

Genuine Hotels.com guest review

Excellent hotel for its price. Interesting location in the Warehouse neighborhood not far from the French Quarter. Nice architecture based on the rehabilitation of a local market with a swimming pool. Great initiative to have the dinner offered four nights a week. Welcoming staff. The only minus is the poor functioning of internet.

Genuine Expedia guest review

From this hotel you can walk to Riverwalk,Burben St and manny other location.Some good restaurants close by and the free breakfast was good

Genuine Hotels.com guest review

The staff was great. We had to ask for extra soap and shampoo as it was not in our room upon arrival but service was wonderful. We needed some hand lotion but not available from the hotel and a staff member gave us some from her purse that had not been opened. That was really great. I wish we would have gotten her name. The variety of breakfast items […] was great, but the eggs, potatoes, and meat left a lot to be desired. Waffles, cereal, yogurt, and other items were enough to satisfy anyone so overall was more than OK. The bathroom floor was not swept as well as I would have liked (hair behind the door) but sinks, tubs, and kitchen were clean. Nicely stocked kitchen with items needed to cook (which we didn't). Close enough to walk to trolley cars (streetcars?) and the French Quarter if you so choose. I would stay there again. Thank you. Read more

Genuine Hotels.com guest review

This is a solid choice for families looking to visit the Crescent City. Location is close to French Quarter and area museums but not in the middle of all the night time celebration on Bourbon Street. The hotel was under construction for expansion and renovation as are many in NOLA but the staff was very courteous and friendly. The breakfast and happy […] hour included in the price are terrific value adds. Would definitely stay there again. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Very nice staff and went out of their way to be helpful. Good breakfast. Room needed several maintenance items done but I don't thing thek care to do them until the entire section of the hotel is scheduled for renovation. Very poor mattress on the sleeper sofa.

Genuine Hotels.com guest review

Would not stay again but I must say that the personnel Was great. Trully showed New Orleans hospitality.

Genuine Hotels.com guest review

My hotel experience was very pleasant. Ms. Claudette and Ms. Rebecca at the front desk was most helpful with telling us about the best restaurants to eat at and things to do in the city. When we got off the plane and got to the hotel, our room was not ready yet. We were told to come back at 3pm and we did, only to find that rooms were still not ready […] due to the massive check out from Mardi Gras Tuesday. Ms. Rebecca saw how tired we were and how far we had traveled and accomodated us with the best room in the house and I am going to always remember her for it. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review