Quiet. Good free breakfast and happy hour in early evening. Staff was cordial and eager to help. The entire hotel very cleanGenuine Expedia guest review
The exhaust fan in the main bathroom was extremely noisy. Hotel staff was including front desk were friendly and courteous. Parking lot to small for size of hotel. Overall, nice rooms and comfortable beds.Genuine Hotels.com guest review
"Convenient to Business District/Casino"
Suite was roomy, pretty clean, lots of amenities (free Internet, free breakfast, free snacks & beer happy hr). Pet friendly so people bring dogs in this hotel, didn't bother me but if you don't like that don't stay here. Several restaurants & bars in walking distance as well as the River-walk, convention center, WWII & children's museum & aquarium. […] Off street parking, non-valet ($20 a day) but you can go in and out without having to get a valet to bring your car around which is a plus for the area. Only had one issue with parking on New Years Eve lot was full, but staff was very helpful & friendly in guiding us to another lot a little further down the street also part of the hotel. If you get hungry late at night talk to front desk they can give you several nearby recommendations that serve late and even deliver well into the night. I would stay again based on location, cleanliness, & parking situation. Read moreGenuine Hotels.com guest review
"Perfect for groups and long-term stays"
Overall, met or exceeded our needs and expectationsGenuine Expedia guest review
"A great hotel away from the Quarter"
The staff was most welcoming. The room was spacious and well appointed. The staff who run the manager's reception could be a bit nicer.Genuine Expedia guest review
It was very enjoyable.Genuine Hotels.com guest review
very enjoyable. Will book thru Hotel.com again.Genuine Hotels.com guest review
I loved every second of my stay! As I arrived, I was upgraded to an apartment! It was absolutely wonderful! The space and kitchen sold me! I will definitely make this a hotel of choice when visiting my favorite city!!Thank you soooooo much!!!Genuine Hotels.com guest review
We had a great stay. The breakfast was very good. Our room was clean and when I need anything from the front desk, they were very helpful . I will be going back to stay there again .Genuine Expedia guest review
"great room, construction noises dreadful"
Great room, super close to convention center and some awesome restaurants. Like a 10 mins walk to Bourbon St. Ok continental breakfast (same stuff every morning). Construction is still taking place so every day around 8am, a horrendously loud banging and drilling noise wakes you up in a very unpleasant way.Genuine Expedia guest review
We enjoyed our stay here very much. Front desk staff was very nice and smiling and very impressed with the cleanliness of the room. The stove top, large (for a hotel) fridge, cabinets dishwasher, and dishes, cups and plates were a pleasant surprise.Genuine Expedia guest review
The hotel and location was very nice however there was not enough towels for the amount of people included in reservation and pet hair was everywhere. I do plan on returning and staying at this hotel.Genuine Hotels.com guest review
Nice hotel, plenty of room of a family of 4. Liked the suite concept.Genuine Expedia guest review
"Incredibly Comfortable Couple's Getaway"
While I recognize this hotel primarily caters to business travelers, especially being in the Downtown district, it was a great alternative to find a comfortable, clean hotel for a quick New Orleans getaway weekend. Being approximately a one-mile walk to Jackson Square, it was more than doable. Also being right around the corner from the WW II museum, […] and having numerous restaurants (including Emeril's) and bars nearby is a big bonus. More than I wanted to spend, but worth the price. Read moreGenuine Expedia guest review
Great location In the Warehouse district. 3 short blocks from the Convention Center. Many nearby restaurants, from traditional home cooking like Mother's, to the fine cuisine and service of Emeril's (just 1 block away). 2 of us shared a 2 rm suite: bedroom + living room with sofa bed and kitchenette (with a full sized refridgerator!) Bed was very comfortable; […] sofa bed less so. Desk staff were friendly and helpful. Our bathroom floor had hair on it from previous guests.. was not cleaned during our stay. We had to request wash clothes and towels each day; housekeeping never provided 2 of each. The requested towels were brought quickly and cordially, with extra shamoos. Complimentary breakfast was not very good. Scrambled eggs were pre-packaged, accompanied by strangely unpleasant tasting tiny potato patties. There were bananas and apples the first 3 days of our 5 day stay, but no fruit or fresh juice the remaining 2 days. There were yogurts and sweet muffins. Stick to oatmeal and make-it-yourself waffles with very tasty strawberries in syrup. We did not use the fitness center or large outdoor pool in the attractive garden court yard. We printed our boarding passes for return flight home at the complimentary computer center of the breakfast area. The hotel itself is comfortable and hospitable. Would suggest better training for housekeeping staff, based on our room. Read moreGenuine Hotels.com guest review
"Very nice stay"
Enjoyed it.Genuine Hotels.com guest review
"Worst Marriott EVER!!"
Called hotel twice before booking to clarify room accommodations. Got wrong information from 2 employees. We were told the room would sleep 4 adults (2 adults 2 teens) and this was NOT true. Oldest daughter had to sleep on sofa pillows on the floor! We called to ask for pillows and blankets and were told they were out!! Got directions from the front […] desk, MISTAKE!! We were sent to a trolly stop 6 blocks from the hotel that does not exist!! Found ourselves walking through one of the worst parts of New Orleans at 9:30pm!! Went to the workout facility in the morning, NO AIR CONDITIONING in the workout room in August in New Orleans!! Then we had breakfast... it was just ok. Lots of guests still eating just before it closes... asked for them to make more coffee. They told us they were out of coffee!!! Asked again.. You are out of coffee??? Reply... "NO, we just don't have anyone to supervise it!!"" Who needs to supervise the coffee pot?? 5 other guests asked for coffee while we were sitting there.. NO COFFEE!! Not one employee that we encountered were concerned about our stay!! Won't go back!! Read moreGenuine Hotels.com guest review
"Close to Burbon Street"
Everyone was friendly. The hotel was really nice and clean and central to everything.Genuine Hotels.com guest review
Everyone was very helpful except the cooking staff for the morning meal they were very RUDE when asked for more milk and soda. Wife and I were there over 30 min and still never did get 2% milk and it was early in morning around 7:45 am All other staff were very nice and helpful when asked for thier helpGenuine Expedia guest review
Friendly front desk staff, clean, close to everything but quiet location.Nice pool.Genuine Hotels.com guest review
"Kinda out of the way"
Great. Very nice hotel!!!Genuine Hotels.com guest review
Watch out for hidden fees! Pets are charged $100! A kid stays free.Genuine Hotels.com guest review
Hotel is very clean, and in a good quiet, safe location. There is a fenced dog park within the courtyard. We will definitely stay here again!Genuine Hotels.com guest review
"Disappointing hotel experience"
The hotel was under major renovation when we arrived on May 18. We did not know about the renovation. There was no notice on the Expedia or the Marriott website. It may not have been such a disappointment if we had known. Although our room was an updated one, the halls were still under major repair with old, dirty carpet and unpainted areas. This was […] a birthday trip for my husband. I made the reservations expecting what is usually a reliable experience with Marriott. I was very disappointed. Read moreGenuine Expedia guest review
We were there for a couple of nights for our daughters graduation at Tulane. Although the hotel is undergoing a fairly substantial upgrade/remodel, we had a great stay. Room was very clean and comfortable. Staff was great.Genuine Hotels.com guest review
"Great value for money in the artists' quarter"
Excellent hotel for its price. Interesting location in the Warehouse neighborhood not far from the French Quarter. Nice architecture based on the rehabilitation of a local market with a swimming pool. Great initiative to have the dinner offered four nights a week. Welcoming staff. The only minus is the poor functioning of internet.Genuine Expedia guest review
From this hotel you can walk to Riverwalk,Burben St and manny other location.Some good restaurants close by and the free breakfast was goodGenuine Hotels.com guest review
The staff was great. We had to ask for extra soap and shampoo as it was not in our room upon arrival but service was wonderful. We needed some hand lotion but not available from the hotel and a staff member gave us some from her purse that had not been opened. That was really great. I wish we would have gotten her name. The variety of breakfast items […] was great, but the eggs, potatoes, and meat left a lot to be desired. Waffles, cereal, yogurt, and other items were enough to satisfy anyone so overall was more than OK. The bathroom floor was not swept as well as I would have liked (hair behind the door) but sinks, tubs, and kitchen were clean. Nicely stocked kitchen with items needed to cook (which we didn't). Close enough to walk to trolley cars (streetcars?) and the French Quarter if you so choose. I would stay there again. Thank you. Read moreGenuine Hotels.com guest review
"Residence Inn Biz District"
This is a solid choice for families looking to visit the Crescent City. Location is close to French Quarter and area museums but not in the middle of all the night time celebration on Bourbon Street. The hotel was under construction for expansion and renovation as are many in NOLA but the staff was very courteous and friendly. The breakfast and happy […] hour included in the price are terrific value adds. Would definitely stay there again. Read moreGenuine Hotels.com guest review
"Residence Inn by Marrott New Orleans"
Very nice staff and went out of their way to be helpful. Good breakfast. Room needed several maintenance items done but I don't thing thek care to do them until the entire section of the hotel is scheduled for renovation. Very poor mattress on the sleeper sofa.Genuine Hotels.com guest review
"Residence Inn by Merriott New Orleans Downtown"
Would not stay again but I must say that the personnel Was great. Trully showed New Orleans hospitality.Genuine Hotels.com guest review
"Our Experience with Residence Inn in New Orleans"
My hotel experience was very pleasant. Ms. Claudette and Ms. Rebecca at the front desk was most helpful with telling us about the best restaurants to eat at and things to do in the city. When we got off the plane and got to the hotel, our room was not ready yet. We were told to come back at 3pm and we did, only to find that rooms were still not ready […] due to the massive check out from Mardi Gras Tuesday. Ms. Rebecca saw how tired we were and how far we had traveled and accomodated us with the best room in the house and I am going to always remember her for it. Read moreGenuine Expedia guest review
"Mardi Gras was a lot of fun"
Great, neat, spacious, friendly, appreciated Happy Hour, good breakfastGenuine Expedia guest review
"Great hotel for the price"
Close to all attractions,Riverwalk, casino, Bourbon St,French Quarters, all in walking distanceGenuine Hotels.com guest review
The Residence Inn of Marriott is a great place to stay. I was very satisfied with the condition, cleaniness and the space of our room. Walking distance to the dome and only minutes to Canal. I would highly recommend it. There is a $20 charge for running your debit card for incidentials, mine was never refunded.Genuine Hotels.com guest review
"Warehous district comfort"
Nice comfortable rooms, above average breafast and good location within the warehouse district. 10-15 minute walk to the French quarter. Sidwalks in the district are in disrepair so not a good chase for elderly people.Genuine Hotels.com guest review
"A hidden treasure"
While a bit difficult to find..mapquest it folks...the staff was great! We loved the room and even tho I had a bit o a issue when i got a note under the door that the water system would be down all week - the day after I arrived....no worries - staff explained that it was periodic outages as they upgraded their system. I will definately stay again […] when I am in town! The suites are HUGE and my sons and I truly enjoyed the hot tub, basketball court and the amount of space we had - especially after being in the car together for 2 days. The evening social was great also - good food and good company! Kudos to the staff and everyone who made our stay special! Read moreGenuine Hotels.com guest review
"My new favorite hotel in N.O."
My husband and my stepson stayed here and had a great time! We loved the room, the free dinner, the free beer and wine, the free breakfast, and the great HD television. Please note that there is a charge for parking and that there is NO...I repeat NO valet parking as was mentioned on Hotels.com!Genuine Hotels.com guest review
"Stayed here twice, the new part is better"
We stayed in the Mariott Residence Inn twice, before and after a cruise. The hotel is clean and comfortable enough. It is convenient to the cruise terminal. There isn't a whole lot immediately around the hotel but the trolley line is a few blocks away. The first room we had was in the main building. It was adequate, but the main building seems like […] it could use freshening up. Our second stay was at a two room suite in the newer (East side?) annex with the atrium. It was very nice, very comfortable for the three of us. The price was fair, the location safe. The pool and hot tub were well heated. The breakfast was ok. I'd say this is a good choice for us. It was a pretty good value, had easy access to the Cruise terminal / convention center, and easy enough to get to the French Quarter and the Garden District by trolley. Read moreGenuine Hotels.com guest review
"Residence Inn New Orleans"
Very clean and comfortable. I must add...this was the best breakfast I've every eaten at a hotel! Thanks for a wonderfully, pleasant stay!Genuine Hotels.com guest review
You can walk from here to the French Quarter and the WW II museum. Clean and friendly. Very nice courtyard. Full breakfast with eggs, sausage, grits, potatoes, waffles, etc.Genuine Hotels.com guest review
"loved this hotel!"
stayed in a suite complete with flat screen tv, stove, and refridgerator. the room was excellent and very clean. service was quick and the staff was fun and upbeat. checking in and out was very simple. parking price was a little rediculous but it was worth it to know the vehicle was secure. overall best hotel I've ever stayed in. we will definately […] be staying at the Residence Inn by Marriott every time! Read moreGenuine Expedia guest review
"Comfortable and Convenient!"
Loved this hotel! The staff was so friendly and the rooms were clean and comfortable. It's also just a few steps from the National World War II Museum and the riverfront shopping area. I'll definately be staying here again!Genuine Hotels.com guest review
"Residence Inn New Orleans Downtown"
Beautiful courtyard,pool, fitness room, nice breakfast area. But the beds are uncomfortable. The location is not that great. I don't think it is located in downtown New Orleans, more like behind the warehouse district. Not too bad if your not going on Bourbon street.Genuine Hotels.com guest review
Room service good, Full breakfast menu varied every day., did not use kitchen but it looked useable, even a dishwasher, Computr with printer available,, high speed internet, will go back the next time we visit NOGenuine Expedia guest review
The location was convenient - Warehouse District, not French Quarter. We walked easily to many shops, restaurants, and the French Quarter -- even with 3 children. The Children's Museum was just around the block -- great for smaller kids. The staff was helpful enough. The room size was quite nice for a downtown hotel. The breakfast was good. The bathroom […] wasn't great - not very updated, some mildew in corners & not even close to luxury. Read moreGenuine Hotels.com guest review
I would consider staying again. service was good, staff was very nice. they have a nice pool, basketball/tennis court, atrium w/grill to use and a very good breakfast. the parking is not that great. you have to unload, then circle back about five blocks to a parking lot adjacent to the hotel, which is an extra $20.00/night, that they do not tell you […] about until you are there. Read moreGenuine Hotels.com guest review
This was my third time at the residence inn. The staff is always friendly the service is great.Genuine Hotels.com guest review
"Close to downtown"
Good breakfast. One of the receptionists whom I reported to her superiors was very rude and incompetent. Unfortunately I checked in with this incompetent lady; she gave me a storage room after telling me she was upgrading me without extra charge. I had to go back to this lady (after a long trip and two flights) to tell her "i do not want this upgrade […] of yours". However there were no problems after that. Read moreGenuine Hotels.com guest review
"Please read before booking this hotel"
Old & tired property. Noisy rooms & appliances in the rooms.Un-motivated staff & not helpful. Poor management planning not enough staff to service check-ins or B'fast service. Charging $20 plus tax per night for un-attendant & non covered car park area. Overall, didn't enjoy our stay at the hotel.Genuine Expedia guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )