Marriott Edinburgh - Edinburgh

The service in the restaurant and bar were absolutely horrific. I stayed two different nights with a one day space in between and it was horrible both times. I went to eat at the restaurant and they asked if I had a reservation. I did not so they said they could not accommodate me so I would need to eat in the bar area. At this time there were a total […] of 4 people in the restaurant. My bar seat allowed me to see the restaurant and it never had more than 10 people. The bar area servers spent more time speaking to each other behind the bar than helping customers. I had a terrible time getting anyone to take a drink or meal order. This happened on both the nights I stayed. During my 3 week trip to Europe I never encountered this type of service anywhere else. Very disappointed. Read more

Genuine Hotels.com guest review

I was kept up all night by a bunch of drunken people wandering up and down the hallways and at sometimes felt like they were just hanging out in the hallways. No security in site. Also the lack of a shuttle to the airport is a major inconvenience. I was told to catch a city bus as I was standing with four pieces of luggage. Also the charge for the internet […] is outrageous. I will not be staying here again Read more

Genuine Hotels.com guest review

Over the top helpful and friendly. Provided an early morning goodie bag because of my early flight. One of the best hotel experiences in all of my travels. It was my 4th place to stay the 8 days I was in Scotland. It was well worth the few extra dollars. Public transportation was right there. Stay here.

Genuine Expedia guest review

We enjoyed our stay. The restaurant was very good.

Genuine Hotels.com guest review

The desk personnel were friendly, helpful & knowledgeable. Our room was beautiful & spotless. The breakfast was outstanding. The airport shuttle transport is right beside the hotel (2.5 pounds per person) and runs every 10 minutes in the morning.

Genuine Expedia guest review

Small rooms, but clean and neat. Bed covers limited to comforter, but there was no separate sheet. Air conditioning was weak - room stayed warm, and without only a sheet to cover, sleeping was not optimal. Great location between the airport and central Edinburgh. Staff was very helpful.

Genuine Expedia guest review

near the airport, for the last night before travelling on. Excellent hotel, breakfast was great, staff are great, not too expensive.

Genuine Expedia guest review

Generally when I stay at a Marriott I accept that I am paying a premium on price to ensure quality of the experience, and I will say upfront that I am going to be more critical here than if this was a review of a lower budget hotel with the same issues. I had three issues: 1) I arrived on a Wednesday morning after a red-eye flight. I planned to work […] on that day in preparing for a Thursday meeting. When I arrived the internet (which I paid 15 extra British pounds) was not working. I notified the staff and they said they were aware of the issue and it was being worked on. It wasn't fixed until Thursday afternoon (over 24 hours to fix it), 2) On waking up Thursday morning there was a note under my door that the hot water was out! I wound up taking a cold shower as I had a meeting at hadn't showered since leaving the US, 3) the room was hot and I tried turning on the A/C but it didn't work. I had to open the window (which was restricted to only a couple of inches) to get some cool air into the room. I've stayed at dozens of Marriott's and this is the first time I felt like I was staying at a budget hotel... Read more

Genuine Hotels.com guest review

Reasonable location if you want to stay away from busy princess street. Very friendly staff, nice breakfast. The hotel is right at bus stop with cheap fare to airport and both train stations. Will stay here next visit, I loved it. Bed very comfotable.

Genuine Hotels.com guest review

Nothing like a Marriott. Very nice hotel. The restaurant was kind of snobbish but the meal was good. I would recommend staying here. I know I will stay here again.

Genuine Expedia guest review

First off, the staff on duty was wonderful and went out of their way more than once during our stay of Sept 22-25. Upon arrival though the hotel had been contaminated by some ill guests the prior weekend and services were very limited. The hotel was in the process of being cleaned and sanitized by a cleaning company. Would have been nice to know that […] before bringing my child to stay there for the weekend. Dining services were shut down except the bar and room service and there were no restaurants nearby. Letters from the manager kept appearing under the door to calm guests. I found a service rep who tried to explain and answer any questions we had. On our 2nd night, the fire alarm went off at 0130 and after exiting to the lobby was told it was a false alarm. Another letter appeared under the door that morning explaining that a hot shower, and aerosol sprays can cause the alarm to go off. Again, the staff was wonderful and really worked hard to overcome the problems. The location was decent with a bus stop across the street that provided airport as well as local transportation. People were friendly and welcoming and the hotel itself was in clean, spacious, and nice. We just seemed to have a weird turn of events. Would probably stay there again, but would be nice to hear from the hotel in the future when there's problems, rather than show up and feel like I have no choice than to expose my family unnecessarily. Read more

Genuine Expedia guest review

Desk was helpful with a scheduled taxi for return trip.

Genuine Expedia guest review

Great experience....first trip to Scotland and did it in style. The breakfast at the Marriot is worth it...came free with our package. Try to plan the visit to include the music festival in August if you can. The people of Scotland are so nice and helpful to foreigners

Genuine Expedia guest review

This hotel is quite near the Edinburgh airport and is also on the main line for buses into Edinburgh. They serve quite a wonderful breakfast and their concierge staff aided us in booking a concert the evening we stayed there. Our room had a king sized bed and small adjacent sitting room and was very comfortable.

Genuine Hotels.com guest review

Overall this is a nice hotel. For us though it is all about the people. We were not treated overly friendly upon check in. We were put in a smoking room, although we booked non-smoking, and our key did not work. All small problems, but we expected better.

Genuine Expedia guest review

There was no direct shuttle to the airport. We asked for a taxi and requested they notify us when it arrived. We came down on the time requested and found the taxi had been there and left. They did not ring the room to say the taxi was here. Fortunately, we were able to get another taxi but it could have been touch and go. Other wise the hotel was  […] fine. Read more

Genuine Hotels.com guest review

What a find! After staying in many hotels throughout Great Britain, this hotel stood out among the others. Notable features were spacious rooms (rare in Great Britain), professional staff, very nice bar with outdoor seating, amazing room service breakfast, separate in house restaurant, and rabbits on the premises to sit and watch for entertainment. […] You can certainly tell that this is a hotel chain that has very high standards for its franchisees. The best attribute was the bus stop right out front which is on the express bus route from the airport (5 min) into the heart of Edinburgh (15 min). Read more

Genuine Expedia guest review

The Hotel was clean however when we wanted to stay additional days the Hotel was not willing to let us and just about kicked us out and one of the guests was in a Wheelchair. They were not friendly or helpful to disabled guests and charged us 100.00 dollars to much we found out on our credit card bill later? Additionally we were poisioned from their […] food. We would not stay in this hotel again. Read more

Genuine Expedia guest review

Great location. Comfortable room. Inviting lobby with tables and chairs set up for eating. Good food especially the soup. Flowers all over the hotel. Room accomodations were alright. clean, comfortable but nothing spectacular. Staff were really good with tourists and took their time giving people driving directions/ bus information. The hotel is on […] the bus route to Edinburg and all the sites yet it is out of the hubbub. Its a great location to see the city because the bus couldn't be any easier. Read more

Genuine Expedia guest review

Close to the airport, very convenient bus stops right next to hotel for easy access to edinburgh city centre. Not many restaurants within walking distance so you have to use the Marriott restaurant which is fine.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Excellent hotel! Rooms are extremely comfortable, fantastic pool and gym; very close to airport (which was why we were staying) but would also be a great place for a longer break. A wee bit out of the city, but easy access to all the tourist areas by public transport. Staff are very helpful and even managed to provide an excellent "breakfast pack" as […] we were leaving for a very early flight. Highly recommended hotel!! Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

loved it my children had great time aswell

Genuine Hotels.com guest review

Really enjoyed our stay for 4 nights. All staff were friendly and helpful. The only complaint I have is that we booked hotel with hotels.com and the week before we were due to arrive I rang up on two occasions to confirm we had a room with 2 beds as I was travelling with my son. When we checked in we were given a room with a bed and a sofa bed which […] really was'nt acceptable as my son is an adult. I asked on reception and they changed the room no problem. We arrived on the thursday, but if we had arrived on friday or saturday, I don't think that would have been possible.Apart from that we had a lovely relaxing stay and would definetely stay again. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We booked evening meal on the first night, the onion mash was more like smash!!!! Sticky toffee sweet was cold .other than that we enjoyed our stay.

Genuine Hotels.com guest review

Very good overall, the lounge bar if you book it comes in useful for snacks and saves paying 4 quid a bottle of beer at the main bar, approx price for a taxi to the centre was 16 quid but saves the hassle of parking. Would stay again

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Very friendly and communicative staff. Pillows looked pretty but just gave no support to the neck. Bed way too soft.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Overall the hotel if great. The room was warm, spacious and clean although twin beds would have been preferrable. The very pleasant desk clerk suggested and booked us a taxi as soon as he knew we wanted to go into the city later that evening, good attention to detail. Starting the morning with a swim and steam room/spa was fantastic and left plenty […] of room for the wonderful breakfast. One mistake made, I didn't book breakfast when booking the room, you end up paying a bit more than if you book it same time as the room, so just book it because it is worthwhile. Read more

Genuine Hotels.com guest review

Used this for a weekend for the 6 Nations rugby. The room rate was very good. Although a little far out (consider a bus rather than taxi for cost) the hotel is very clean and well maintained. A deluxe room gives you a good sitting area. Breakfast was well cooked and a wide choice. Staff are very friendly and there is a nice pool with steam room etc. […] Our friends had a terrible night due to their neighbours but said the staff did all they could to resolve the problem. we would stay again. Read more

Genuine Hotels.com guest review

the hotel room was fresh and very clean also the meal i had on the first night was excellent the htel staff especially the lad in the dinning room that night was first class and very much on the ball have been to this hotel twice in the last 6 months and will be going back around october thanks

Genuine Expedia guest review

Staff were really helpful, room was well equipped and comfortable and hotel was on direct bus route to airport, city centre and Murrayfeld (day pass is very good value) Staff make you feel very welcome and would definitely stay here again. Breakfast is pricey so just head out and grab a Scottish breakfast in the city.

Genuine Hotels.com guest review

Friendliest staff ever. I would stay there again without hesitation.

Genuine Expedia guest review

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Genuine Hotels.com guest review

First class hotel with the bonus of free parking which in Edinburgh is a god send. The Marriott is an excellent hotel with friendly helpful staff.The only downside is the breakfast which is buffet. Although ample the food appeared to have been on a hotplate and at best was luke warm. Otherwise a great hotel which I will be using again

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Overall extremely satisfied with the hotel for business travel. The rooms were clean and spacious with two double beds when the twin room was booked. I booked this hotel due to the provision of gym, pool, steam room and jacuzi. All were modern and well kept. I did not use the dining facilities so can not comment, however drinks at the bar were on the […] pricey side. There is a retail park next door with limited dining oportunities. Read more

Genuine Hotels.com guest review

Our experience exceeded expectations. The welcome was genuine, staff thoughtful and genuine, room immaculate and very comfortable, and quietly located. Hotel as a whole is not in a great location but convenient enough, easy to find, and fine when you're en route somewhere.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Stayed at the Marriott, for my second time, for 3 nights over the new year, hotel staff are friendly as always, rooms are clean and well fitted, plenty of car park spaces, short bus ride away from the city centre. Would definitely recommend and will be back again on my next visit to Edinburgh

Genuine Expedia guest review

when i booked my stay ,breakfast was not included. i arrived at hotel on friday afternoon and was offered breakfast at £10 per person. i declined the offer . got up on sat morning spoke to my wife and thought we would have breakfast after all. went to front desk to ask if i could pay for breakfast and was told yes but it would be £15 each . how on earth […] does a £10 breakfast become a £15 breakfast overnight.needless to say i declined that offer and took a 5 min walk to morrisons and had breakfast there. ( £4.50p each) Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The staff were helpful. The room was pleasant and quiet. Room service food/drink was delivered promptly and was good. Breakfast buffet was extensive and tasty.

Genuine Expedia guest review

Room was pleasant enough, rang for room service and it took nearly half an hour before someone answered, presentation of food was good but overpriced for what you get.

Genuine Hotels.com guest review

This hotel is so convenient for Edinburgh. It's just off the main roads (not far from the airport). Free parking and a very low cost bus into the centre right on the doorstep is perfect. It avoids the nightmare that is driving and parking in Edinburgh. Also, the typical high standard you'd expect from Marriott.

Genuine Hotels.com guest review

Everything is of a high standard. Staff including cleaners are very friendly and polite. The only downside is there is not enough parking space.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review