Mission Valley Resort - San Diego

The hotel is at the edge of mission valley so it looks like its in the middle of nowhere, everything is at a distance. The guy in the front desk was very friendly and nice he upgraded my room because it was my birthday, very nice of him. The rooms are old! The door was real hard to both close and open even with our room key. There were nasty brown stains […] on the roof, the bathroom and shower were very scratched and old. The balcony window looked like someone previously broke into the room because the screen was broken and pulled off. You can hear everything in other rooms, kids running around and screaming all day and night. Doors being tossed loudly all day and night as well. The room carpet, let's just say I was scared to take off my shoes, the bed was just re made from previous guest you could clearly see there was someone sleeping there a couple minutes before we showed up. Pretty gross and dirty. Read more

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Genuine Hotels.com guest review

That is all I have to say. Pay the extra bucks for something better!!

Genuine Hotels.com guest review

Run down, seedy, room smelled and hotel lady at the desk was unapologetic when our keys didn't work the next morning. Definitely won't be going back!

Genuine Hotels.com guest review

The best thing the hotel has gong for it was the Restaurants server Barbara. Great service, and friendly. However the front desk representatives did not greet us as I walked in, and they had no smiles. We had problems with our room key twice and when we went in to have it corrected there were not apologies or anything. Almost like it was and inconvenience […] to them. Everything in the room was broken or had holes in it. I would never stay at this hotel again. Read more

Genuine Hotels.com guest review

Old, run-down, shabby and dirty

Genuine Hotels.com guest review

First room was pretty dirty. Was quickly put into another room. Staff was friendly and food was good. Large property and could use an update and maintenance in rooms.

Genuine Hotels.com guest review

The room was awful. The window with broken and wouldnt close. The sheets were dirty and the shower and tub was dirty and broken.

Genuine Hotels.com guest review

"Resort" is definitely NOT what I would call this place! The clerk at check-in was trying to get the status of two specific rooms while she checked us in - presumably for us - even though we didn't get there til around 4:30 (well after check-in time of 3:00), then we didn't even get assigned one of the rooms she was working on. The other clerk got the […] folks behind us checked in and on thier way waaay before our clerk got us checked in. We go to the the NON-Smoking room assigned to us, which REAKED of cigarettes - we opened all the windows to let it air out (some of which did not have screens on them) - should have gone straight back to office to get another room, but didn't. The carpet had an iron burn in it; the room itself was VERY tiny; there was only ONE set of towels in the bathroom, for a room that has 2 beds, I would have thought at least 2 sets of towels would have been the standard, however, the next morning we left a note for more towels, which they did provide. The entire hotel looked like it needed to be renovated. The only positive thing about this hotel is it's location - which, being in Hotel Circle, there are PLENTY of other hotels we will be trying instead for our next visit. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The condition and maintenance of the hotel was pretty bad...the rooms are clean BUT the fixtures and furnishings are run down. I will not be staying there ever again.

Genuine Hotels.com guest review

The maintenance is poor. Upon arriving in my room three of the light fixtures were not working nor was the remote for the TV. They did send a maintenance person right away who replaced bulbs in two fixtures. Later I discovered the bathroom floor was wet due to a slow leak from the plumbing.

Genuine Hotels.com guest review

When I booked the room I was thinking about value 1st and was very disappointed with what I got. However, a $10 upgrade provided a much better room. The facility was maintained well and having a bar, restaurant and a convenience store on the property was awesome! The staff was very friendly in all the facilities and the only real complaint I have is […] the noise of some of the guests. A stricter policy on noise would be nice, but when you get a bargain room, sometimes that's unavoidable! Read more

Genuine Hotels.com guest review

The rooms need to be updated there was peeling paint in bathroom and the rest of the room was dingy walls and celing needed cleaned and painted the staff seemed nice called the front desk for a blanket they were prompt and nice i do not recommend the on site restraunt food is not tasty and server does not bring things you request price does not match […] quality on hotel or restraunt Read more

Genuine Hotels.com guest review

Really enjoyed my stay. Close to Old Town Mission, restaurants, cafes and Balboa Park. Although the walls were not sound proof, it was peaceful at night. This was a great hotel for what it is. Liked that they had a heated pool and Jacuzzi. Would definitely stay here again.

Genuine Hotels.com guest review

Not what the photos led us to expect. One and done.

Genuine Hotels.com guest review

The only good thing about the room was the location. Next time I'll spend more to get a clean room. The carpet looked like it had never been cleaned. The dirt could be seen piled up in the corners and the room smelled of dirty socks. We were out of the room most of the day so we wouldn't have to spend any additional time in the room.

Genuine Hotels.com guest review

Hotel was old and worn. The room was clean but the outside was trashy.

Genuine Hotels.com guest review

First room wasn't cleaned at all then they over me to a different room that had two beds . I pulled back the first sheet and the sheets were dirty so I slept in the other bed. The shower wasn't very clean either.

Genuine Hotels.com guest review

we only needed a room for the night. It covered that need without a problem. Nothing really exciting about the hotel. If you need a place to stay for a night or two it will meet your needs. But wouldn't reserve a room if staying longer.

Genuine Hotels.com guest review

The hotel was just OK. The clientele was awful...and that's not the hotel's fault. I can honestly say I would not stay here again :/

Genuine Hotels.com guest review

The furnishings were newer but every hinge on the armoire the tv was in was broken. A fresh coat of paint would do wonders for the room. It was a bit cramped, but we did have two adults a child and toddler. I would stay in the hotel again, but I don't know if I'd recommend it. The tv and cable were outdated, and the Wifi in the room was terrible, we […] were unable to use Netflix for the kids at night. Overall, the room was clean. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Our nn smoking room reeked of cigarette smoke. It took the desk over an hour to find us another room. In contrast the coffee shop had outstanding service. Dining with 2 small children can be a trial, but the servers went out of their way to accomadate our needs, and went above and beyond to cater to our children

Genuine Hotels.com guest review

It was a terrible stay there we had to switch rooms three times I would never recommend it to anybody who has children do not stay there.

Genuine Hotels.com guest review

The doors of other rooms slammed shut loudly every time someone got in and out of the rooms. We stayed in a first-floor room. Either the people in the room above us have lead-foot, or the ceilings were made of thin plywood. EVERY footstep were on top of our heads. 2:00 AM, a family checked in (or returned) to the room that shared the wall with ours. […] Their conversations and baby-cry came clearly through the walls. It was so noisy, we didn't get a good night sleep at all. Read more

Genuine Hotels.com guest review

The hotel was ok. The checkin process simple. The room was smelly and had water on the rug. The internet did not work, even after reporting it to the front desk and they claimed they're "rebooting" the router. It looks like it was never set up for internet. There was a computer near the front desk that had no connection either.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Room was nice bathrooms need some tlc. But would stay there again.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I would not stay in hotel ever again and would not recommend it to anyone

Genuine Hotels.com guest review

It was worth the price. Hotel was clean and well located.

Genuine Hotels.com guest review

Perfect location easy to get in and out. Parking was free. Rooms were clean but shabby. There was a window in the room that wasn't covered so it got bright in the room. The free Internet didn't work at all while we were there. Good deal for the price.

Genuine Hotels.com guest review

The ad/pictures for this hotel are extremely misleading!!! This hotel is very, very old and the quality of the rooms is poor!!! I'm talking broken chair, peeling paint, make you check for bed bugs poor. The room had a 20-something inch old box TV with horrible reception. My husband & I were in San Diego for a sporting event for our son, and now that […] I know how the area is set up, we could have stayed at any of the hotels located on Hotel Circle North or Hotel Circle South, and been in the same vicinity, it's basically a loop that runs north & south of the freeway. I chose this hotel because it was the closest to where my son was staying, Crowne Plaza (which is a beautiful hotel). I took extra blankets for my son to make a bed on the floor since he was rooming with three other boys, but we ended up using them to put on top of our bed, didn't even get under the blankets, that's how bad this hotel is. Not to mention the questionable looking people coming & going at all hours. And I can't forget the nasty stain on the carpet, my son said it looked like someone had died there! I'm not joking. I would never, ever recommend this hotel to anyone! For a little more money, we could have stayed somewhere else! Read more

Genuine Hotels.com guest review

Met all my expectations, good value for my dollar. Room was clean and comfortable, the freeway was very accessible, they have a Fitness room that rates 9 out of 10, everything is in working order.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

room was clean, but certain tinks need improvement, tv was not working and was really old, bathroom had exhaust fan motor not working and shower was stain, great location but need some changes as well as repairs and maintanence.

Genuine Hotels.com guest review

I had a nice stay here. Stayed in the King room. Decor was nice and comfortable. Area was quiet even through very close to freeway. Would definitely stay here again. Price was great!

Genuine Hotels.com guest review

Booked on http://hotel.com , so room was already paid for. When I arrived, they insisted on charging me an additional $50 on a major credit card, which I don't have. Was able to use my unemployment card at least. This info was NOT listed on http://hotel.com . workers were rude & short with me. Ordered $50 worth of room service, which was cold & rubbery. […] The man who brought it to us was only interested in leaving quick because it was his quitting time. Key didn't work, and never received a replacement. Place is layed out nice, so I had high hopes....uncomfortable beds, small showers, and TV was all snowy. Needless to say, very disappointed. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

This hotel is in the hotel circle and is easy to get to just like many other hotels which are in better condition. The carpet was charred from the use of the iron, the entertainment center cabinet hinges were broken causing the doors to almost fall off when opened, and the shower head had very little pressure. That being said, it was a roof over my […] head and I had a place to stay. Read more

Genuine Expedia guest review

This is an old hotel that needs to be renovated. Looks like a crack hotel. I had to switch rooms, and still old.

Genuine Expedia guest review

the lobby staff was rude and not helpfull at all when we got to the room the door was open OPEN the lights didnt turn on the window was open and unable to closed when ask to change rooms they said it was impossible and we didnt sleep at all since the window was open and we didnt feel secured or comfortable there

Genuine Expedia guest review

I paid the same rate for a hotel down the road days prior. Unfortunately they no longer had a room available when me and my family decided to extend our vacation. I wish I would've done more research prior to this booking. The large room number was missing from the door which was a good indicator of what was to be expected inside. The ottoman had a […] large dark stain. The bathroom was dingy, rusty and neglected. My family and I actually passed on baths/showers because of the condition of the tub. I used one of the glasses in room and when I filled it with water the cup filled with soap bubbles due to poor rinsing. The TV was older which would've been ok if it wasn't set at a blaring volume each time it was turned on. The menu function did not work, the channel selection was limited and the reception was horrible. Oh and there is a liquor store connected to the hotel's restaurant that was filled with creepy characters. What a horrible experience!! We couldn't wait to hit the road in the morning. Read more

Genuine Hotels.com guest review

The non-smoker room still had slight smoke odor. Great hotel when passing through. Pool, wash salon, working wifi, friendly staff. I'd go back when passing through next time.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The room is clean but it lacks for amenities , there is no refredeger , no microwave and the tv is old and only has 8 tv boaring channel .

Genuine Hotels.com guest review

Maybe it was just my room but it must not have been updated in the last 40 years. Dirty, paint peeling off the walls, a gap around the door of nearly an inch, paper thin walls, filthy exterior, the police car in the parking lot?!? This was likely my worst experience with a hotel that, according to ratings was supposed to be much better than what I was […] subjected to. Read more

Genuine Expedia guest review