Country Hearth Inn Madison - Madison

Even my supposedly non-smoking room smelled very strongly of stale smoke. The pillows were so dirty-looking that I didn't want to put my head on them. Although I had already paid for 2 nights I checked out and went to a nice clean hotel less than a mile away. The extra expense is small change. I cannot recommend this hotel at all.

Genuine Hotels.com guest review

It was horrible... the water wasn't hot, the toilet wouldn't flush and it smelled awful. I wouldn't recommend to anyone

Genuine Hotels.com guest review

Had to be switched three time from rooms. First time electronic key would not open door. Second room none of the lights or electrical outlets worked. Finally third room was descent.

Genuine Hotels.com guest review

Front desk person was very new. Took me Thirty minutes to check in and I was the only one he was trying to help.Badly needed more training before being left solely in charge of front desk!! Management badly needs to turn this hotel around because it is in a great location but badly needs a face lift in every room.

Genuine Hotels.com guest review

The hotel was disgustingly nasty! It lphad this funky smell throughout it. The carpet in the rooms and the hallway was dirty. The bathroom had hair in the tub, dirty behind the toilet seat and on the floor. The bed was worn out. I think it has potential with lots of money invested

Genuine Hotels.com guest review

The room was comfortable and clean. There were no hangers or clock. the key card had to be tried 3 or 4 times before it would work.

Genuine Hotels.com guest review

BAD. Sheets were not changed, Room was not really clean, shomthing purple on the floor of the bathroom.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Hallways had cigarette smell even down the Non-smoking hallways. I'm alight sleeper and I set the fan to high to run continuously all night (Not Auto) so it would constantly stay on, but the unit still kept stopping and starting which kept waking me up. The room was clean and the beds and linens OK. TV's need to be upgraded. Trash can had a hole in […] it. Put cup in trash with some ice in cup and it leaked onto floor.The continental breakfast was very small. Read more

Genuine Expedia guest review

We coutld tell from the time we pulled up it was not going to be good. The halls reeked of smoke but all rooms said no smoking. Was put in a single bed room with half the headboard hanging off, our reservations were for 2 beds. Plumbing sucked and there was beer bottles laying in the halls the next morning.

Genuine Expedia guest review

Under new management and maybe in transition. I had to get 4 different keys to get one that worked. After all my trouble, they did give us the jacuzzi suite for no extra charge, but it had a sticky floor, wastebasket not emptied, and broken drapes. They apparently are understaffed and need to upgrade their key-lock system. The continental breakfast […] was a few stale doughnuts, cereal with no milk, and two plastic containers of white bread. It was really kind of humorous. You do get what you pay for. Read more

Genuine Expedia guest review

The room had a bad smell and the key cards seldom worked. Horrible stay.

Genuine Hotels.com guest review

The non smoking rooms was full of smoke. Hallways and stairway was full of smoke. Sheets had a nasty stain. The room had a bad smell besides the smoke. I didn't stay or would recommend this hotel.

Genuine Hotels.com guest review

There was fighting &cursing in nearby rooms & parking lot, unclothed woman in parking lot throwing her clothes out of her car, people laying in hallway; people hollering in the hallway all night/day; dirty coffee pot in room; holes in towels; continental b'fast was not pleasing to the taste/eye; light bulbs blown; toilet was stopped up; manager was […] bare-footed; no pool or hair dryer as advertised; ice machine didn't work on our floor; and smell was unpleasant. The good things: Employees were nice but did not respond to complaints about noise, and the air conditioner worked very well. I will not stay there again. Read more

Genuine Hotels.com guest review

This was our second time here, the first time the hotel was just getting back on thier feet and not all rooms had refrig or microwave. This time the room had these items. We would stay here again.

Genuine Hotels.com guest review

Our stay was most unsatisfactory . First of all, we were given a room already occupied by someone else. Thn we were given keys that did not work. A patron of the hotel helped us...because there was only one person at the desk and they couldn't leave the desk. When asking for extra towels, my husband had to go BACK to the desk AGAIN to pick ip some of […] the flimsiest towels we've ever seen. The bed linen had holes in it. Most of the lights in the room disn't work. We only stayed because we were leaving EARLY in the morning. This was a horrible experience...we will never stay at this hotel again. Read more

Genuine Hotels.com guest review

I enjoyed my overnight stay at the location. The room was very clean and the staff was very polite. There was a misprint on my bill of my room price, but it was fixed. I plan to stay there again very soon.

Genuine Hotels.com guest review

Very bad

Genuine Hotels.com guest review

It was what I paid for, a bed in a room with tv and internet.

Genuine Hotels.com guest review

Recently reopened , good location, great price and clean rooms, but no frig, no microwave and wireless was ok.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

room was nice except the A/C didn't work on a 95 degree day. They moved us to another room, which unfortunately, was a SMOKING room. We were able to mask the odor but still...

Genuine Hotels.com guest review

very nice for the price. a little farther from Huntsville than I was aware.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Poor service, the electronic door lock worked poorly, three of four lights were inop in the room, and the outside door didn't lock properly.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The hotel is in need of some renovations. The staff was friendly upon check in, room was comfortable and fairly priced. Was good for a short stay, would stay again.

Genuine Expedia guest review

Great location and rooms were nice and clean. Ice machines did not work on either floor of the hotel. This was extremely frustrating. Needs some maintenance but still great value for the cost.

Genuine Hotels.com guest review

The room was dirty and very poor lighting. The shower curtain had mildew on it and the bathroom floor had spots that looked like blood. I have no doubt that the floor was not mopped after the last guest. This hotel gets a 0 rating.

Genuine Hotels.com guest review

The hotel appears to be recently renovated. There is fresh paint and a few other things that would make me think this. The location is convenient. The room was clean and comfortable. What was missing is just attention to detail. Paint on the shower- footprints in the bottom of the tub- the hall way and stairs look like they have not been vacuumed in […] weeks, tiles missing around the pool, holes in the wall, dinged furniture.The front desk help was competent but not professional. As to the "free breakfast"- don't bother. It consists of bread, a toaster, generic jar of jelly, orange drink (not juice), coffee, cold cereal and a few donuts. I went to the dining area at 6:30am to get something to eat and was greeted by blaring heavy metal music (obvious the choice of the pierced guy at the front desk). The hotel is adequate. It is inexpensive and the location is safe and convenient. If the operators would spend a little more time and more money to attention to detail it would rank a solid "3" but for now the place barely justifies a "2." Read more

Genuine Hotels.com guest review

Renovations on the hotel looked great. Rooms were very clean. I would suggest a more appealing entrance to the hotel because I passed it the first time, but that is probably in the works.

Genuine Expedia guest review

Filthy room not worth the cheap rates!

Genuine Hotels.com guest review

Very nice place for the price.

Genuine Hotels.com guest review

Very nice facility and very reasonably priced.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Place was very run down. Weeds 3' tall in the flowerbeds. The room was dirty. Bathroom counter was visible dirty. Coffee maker was dirty and the supplies had been opened. Kitchenet sink was filthy. The bed sheets had holes and bed was woren out.

Genuine Hotels.com guest review

This was the worst I have ever stayed in. I WILL NEVER STAY IN THIS PLACE AGAIN. The room was filthy dirty. The smoke from smokers was so bad that it permeated my clothing. I am a non smoker and was supposed to be placed into a non smoking room. I am very dissatisified. This -lace should be condemed.

Genuine Hotels.com guest review

the pool smelled like pee and tiles were missing on the sides. had alot of rooms but only 4 chairs for ppl to lay out on. the breakfast was horrible. would rather eat crackers then that stuff. the rooms smelled nasty. i asked for non smoking and they put us in smoking. never will i stay there again

Genuine Expedia guest review

It was satisfying served the purpose I needed it to

Genuine Hotels.com guest review

The room was pretty nice, although the bathrooms were a little too small and almost all the sockets were loose. The bed was fantastic though, one of the best I've had at a hotel. However, when we first checked i, it wasn't that great of an experience. First off, the night clerk was quite obviously watching an adult film behind the counter. I have two […] daughters and I don't want them seeing that sort of thing. Second, the room we originally booked had a problem...the water in the bathroom would not shut off. When we went to request a new room (again being forced to view his dirty movie), he suggested that we "just ignore it until the morning" instead of getting us a new room. In fact, he seemed very put out when we insisted upon the new room anyway. Overall, I would still stay there again and I even recommended my brother to stay there. They had nice beds and they were bedbug free...just ignore the rude night guy and the chipped paint on the doors. Read more

Genuine Hotels.com guest review

Good hotel, service was fast. Only complaint is that the shower head was too low...

Genuine Hotels.com guest review

Breakfast was bad. Pool was closed. Property being renovated but still charging the same as comparable hotels in the area. Maybe in another year it will be okay. Fine for just a place to sleep and keep going.

Genuine Hotels.com guest review

The room was very clean and comfortable, but missing some basics, like a phone book, welcome kit, pen and paper, TV channel guide, and blow dryer. Apparently it was recently sold and the management is slowly refurbishing these conveniences. The continental breakfast had donuts, toast, Fruit Loops, corn flakes, milk, orange juice and coffee, sugar and […] Sweet & Low. Please, give me the yellow or blue sweeteners! Maybe some yogurt and fruit would be nice. Or waffles. The staff was very friendly and helpful. Read more

Genuine Hotels.com guest review

we checked in to a non smoking room opened door and was pushed back out, by a horride smell the last occuipate had been smoking cigars in room. the next room the mattress was worn out the 3rd room was good desk clerk was very helpful in getting us comfortable at check-in asked about breakfast ( we travel alot and stay in hotels an motels ) . We were […] there for 3 days ( friday Saturday Sunday check out Monday ) Saturday morning we went to breakfast room and was dissappointed they had coffee , orange juice , package donuts , ( not even fresh ) 2 kinds of cereal , milk , and white bread for toast . no fruit , bagels , well that was disappointing anyway the over all place was clean there was a order in hallway walking to room from front desk . was there all weekend . We will stay there again if we go to Madison only because of convenance and price was good . Read more

Genuine Expedia guest review

I was in town for a sporting event. I needed a cheap room and I got it. My first non-smoking room smelled very smokey so they let me change rooms. The motel is old. When I booked, I was led to believe that it was closer than it actually was to my event.

Genuine Hotels.com guest review

Nice enough staff. Could find comparable rates in same area I think .

Genuine Hotels.com guest review

Over all I was pleased with my stay. The location was within walking distance to Wal-Mart (very important, right?) As well as to other shopping outlets and food chains. Cheap, but worth it. I'm on a budget.

Genuine Hotels.com guest review