"Better then it looks"
Friendly service updated us to a nicer room, unexpected surprise. The hotel looks kind of ghetto from the outside but the inside is nice. Would definitely recommend, reasonably priced, clean, good location.Genuine Expedia guest review
The best offer of this hotel is the full kitchen. The room is spacious. We love it.Genuine Hotels.com guest review
Wonderful staff, wonderful rooms, wonderful service, and wonderful location! We couldn't have been more pleased with our decision to stay here. Everyone was so helpful and friendly. The rooms were spotless and very updated. We stayed on the top floor (floor 30) and we had a balcony. It was so relaxing and picturesque to sit outside each night and watch […] the sunset over the skyline into the water. Highly recommend this hotel! Read moreGenuine Hotels.com guest review
Great view from the 29th floor,overlooking English Bay. Nice to have a full kitchen.Genuine Expedia guest review
Lobby was new and updated and smelled wonderful. Hotel room was very large but outdated. carpets were old and room decor was old. Had to pay for parking which was a bit inconvenient.Genuine Hotels.com guest review
Our 5 night stay at the Century Plaza was better than expected in many ways. Hotel services were very good. Any request was responded to quickly. The hotel has a guest center on the 5th floor that offers multiple sizes of front loading washers and dryers and a computer with printer. The main restaurant on the first floor offered good but pricey food. […] As an alternative, there is a coffee shop that has a decent selection of tasty food. Read moreGenuine Expedia guest review
Very good location, easy walk to Convention Center (attendance to a conference for 5 days). Many good restaurants and shopping around. Previous critics read before booking were a concern which I did not found out. The elevators worked well and fast,the internet in the room was fast and convenient. Check in was fast, very friendly. Room was large with […] a convenient kitchen, only problem the room was never dusted in 5 days! Read moreGenuine Hotels.com guest review
"Great amenities and restaurants!!!"
Great stay for the price... Near shopping on Robson, restaurants galore and felt very safe everywhere we went... would stay here again!Genuine Hotels.com guest review
Good location... the hop on hop off bus stops in front of the hotel.Genuine Expedia guest review
"Nice coffee shop in the lobby"
Great coffee shop in the lobby that has some sandwiches. a block away from a market and close to Robson.Genuine Expedia guest review
The front desk was friendly. The lobby is beautiful. The kitchenette was worth the price. But everything else was a little old. The bathroom had mold in the tub, the floor felt dirty and the room smelled musty.Genuine Expedia guest review
"overall worth the money"
Overall a good place to stay. Major complaint was about the restaurant. Closed for a private function but we were not told at check in. Would have liked to have known that in time to make other plans.Genuine Hotels.com guest review
"Great place to start or end a cruise"
The location is first class, business area with beautiful Hotels and offices. After touring the city on the hop-on hop-bus you realize a lot of nice sounding hotels are in not so nice areas. There was not problem storing our bags until the room was ready at check-in time stated. They even offered to give us another room which was ready sooner. I'm glad […] I waited, the assigned room was on the 29 floor and in the back which had a view of the entire harbor. Read moreGenuine Expedia guest review
1. The lobby staff would not assist with the luggage , despite us booking a suite for 4 days . We felt like staying in a motel , dragging our luggage around . 2. At the day of check out ,despite requesting for a late check out , the front desk started calling rudely from 10 am non stop asking us to leave , almost like booting us out . 3. The mattress […] in the dingy bedroom was spring ,extremely uncomfortable. 4. And the parking charges for the hotel guests were unbelievable ... WILL NEVER RECOMMEND TO GO THROUGH THIS TORMENT AGAIN . Read moreGenuine Hotels.com guest review
"very good hotel close to very good basic needs"
unfortunately hotel charges for water ,breakfast high prices for example 8 ozs of water $3.50 and breakfast is free at all most all hotel while this hotelmore than double prices.I have to call front desk that I am ready to check out,send some one in my room, and i will show him how i left this room otherwise who knows how big big I will get when I […] am home ,outside Canada!Since you have pre authorised (who knows how much) and I might get surprise when I am home! Water bottle are in refgrigerator, it is likely that customer open refrigerato find bottle and drink, then they get surprise when they get bill for water cost twice milk Read moreGenuine Expedia guest review
"Hot Price and Hot Room"
Great price but room uncomfortably hot. The day I was there it was 80 F outside and in the room with the small AC unit running full blast it was 84 F. It did not begin to cool off until around midnight and never got cooler than 75 F. Small annoying things, only one bar of soap for both bath and sink and no pen or paper anywhere in room. One good thing, […] they are able to accommodate over height vehicles (6'9") in their garage. Most hotels can't. Read moreGenuine Hotels.com guest review
Restaurant was overpriced. Hotel and hotel staff was great. Great room. Great hotel serviceGenuine Hotels.com guest review
"Good for families"
Century Plaza was a great choice! The staff were friendly and the location was awesome. There are a few things i hope the hotel can change though... it is evident the hotel needs repairs (holes in the walls, chips in the hallway). Also, we came for the Sun Run and asked for late check out, but were denied. This put us in a difficult circumstance because […] we had our young daughter with us and were hoping to change after the run (just asked for 1 hour more!). Read moreGenuine Hotels.com guest review
The closeness to the Law Courts was wonderful. The view to English Bay was beautiful. The staff were very courteous, and the restaurant food was delicious. Thank you. The full kitchen was a real surprise. The room was very clean, but I think the inside door just needed a bit of paint. Overall, the stay was wonderful.Genuine Hotels.com guest review
"Great Location and a Very Helpful Staff!"
What a helpful staff! This was my first time to Vancouver BC and staying Century Plaza Hotel turned out to be a great choice for my wife and I. Prior to our arrival I notified the hotel that to expect a package for me and to please hold it. Upon checking in my package was waiting for me no problem.Genuine Expedia guest review
"Nice and clean. Close to everything"
Good service, friendly staff, second time staying there. Highly recommendGenuine Expedia guest review
"Nice and convenient hotel"
The stay was very good and the hotel is in close proximity (walking distance) to Robson Street, Granville Islands, Sky Train station and Bus stations. The front desk staff are very nice and helpful. At the time of the check-in they offered us an upgrade from studio suite to single bedroom suite for a nominal increase in the price per night. The suite […] has a nice balcony with city view and that was the best part of the room. The hotel is well maintained and service is good. The other advantage is having a kitchenette. Overall our stay was good and we enjoyed staying at this hotel. Read moreGenuine Hotels.com guest review
"old hotel with a new look"
Great location and I enjoyed the spa while I was there. The restaurant and lobby are all newly redone in the last couple of years and the staff were pleasant. Great view from the higher floors.Genuine Hotels.com guest review
"very close to everything"
Everything was good except a few things. I think our room was too close with the other room's door it was noise when people closed the door. The sink was leaking in bathroom and you would be taking a cold shower in morning. I would suggest people take shower at night if you stay there. The hotel is very close to an small hospital and busy street but […] it is not too bad. Read moreGenuine Hotels.com guest review
"Great view and nice pool and close to Stanley Park"
We enjoyed our stqy, the view and walking around downtown VancouverGenuine Expedia guest review
Spring break in Vancouver, BC. Hotel is a good location.Genuine Expedia guest review
"Excellent location, friendly staff, great price"
Stayed with my family of 4. Kids loved the pool. Nice views from the 29th floor. We were lucky to get a room with a great view of the downtown. Located centrally. So, we could take the public transportation or just walk to most parts of the city. Recommend it!Genuine Expedia guest review
"Right in the heart of the city"
Excellent all around! Hotel staff was friendly and helpful as were the people in the restaurant, cafe, and spa.Genuine Expedia guest review
"Excellent place to stay, great location."
This hotel exceeded our expectations on many levels. The lobby is beautiful and inviting, the rooms classy, and the bed was one of the most comfortable beds we've experienced at a hotel. The staff was friendly and helpful. We were able to easily walk to all the attractions we came to see. We highly recommend and will be booking our stay there on future […] visits. Read moreGenuine Expedia guest review
"the right hotel to be!!!"
very clean , the stuff are amazing very helpful, I got free upgrade to a suite, very big one, the room was great, good wifi highly recommended .Genuine Expedia guest review
"Great hotel, perfect location downtown"
Hotel staff greeted me immediately upon pulling in. Check in was a breeze. The room was awesome! Terrific views from every window. Kitchen facility was convenient. Large living area and separate bedroom. Bed was cozy. Room was clean.Genuine Expedia guest review
It was really nice to stay there. Staff was helpful. Nice locationGenuine Expedia guest review
This place was just fantastic. The view from the 25th floor was special - dinner at the hotel restaurant was wonderful - the room was spacious and comfortable - the hotel location couldn't have been better. This will most definitely be on our radar should we venture to Vancouver again!!!Genuine Hotels.com guest review
Had a great time in Vancouver BC. The hotel exceeded our expectations. Clean, close to everthing and service was great. We walked everywhere. You can certainly stay in a nicer place, but for the price......a great value. Will stay their again on on next stay.Genuine Expedia guest review
This hotel is great for families. The cost of the room is fair for what you get.Genuine Hotels.com guest review
Great help for their travel info and adviceGenuine Hotels.com guest review
"Left very unhappy"
When we were checking out, they said we didn't pay for parking when we paid in cash when we were checking in. The manager calls the hotelier who took my parking fee and asks him. he says he would have had the $43 over in his cashier.. what a stupid and horrible excuse. Not to mention that $43 for 2 nights is horribly expensive. Ugh never coming back […] here again. Read moreGenuine Expedia guest review
Had an excellent experience at the hotel. Great staff. Large comfortable room . Fantastic location.Genuine Hotels.com guest review
"Close to the attractions"
We enjoyed our stay at the Century Plaza Hotel & Spa. The location, the service, cleanliness of the hotel was great, and the coffee shop downstairs was handy.Genuine Hotels.com guest review
"Well-Priced Downtown Hotel"
Far enough away from Hastings St to be safe, and with spectacular views of downtown. Hotel and rooms were older but clean and we'll maintained. Definite great value with half-off promo on hotels.com. Didn't use the Spa, but seemed like its prices were high. Room service food was good and reasonably priced.Genuine Hotels.com guest review
"Great Location, Great Value"
Great location in downtown. Close to shops, restaurants, and tourist attractions. A few blocks from the ferry bus to Granville Island, walking distance to fantastic retail stores. My husband and I walked to the waterfront which may seem far on a map but it's actually not. The hotel bed was very hard. If not for all the pillows Idk how I would have gotten […] through 4 nights. Big flat screen tv, comfy couch, and spacious room. Our closet smelled like urine, other than that everything else was fine. We had a corner room so there was a nice distance between us and our neighbor. Even though there was a hospital next door we did not hear sirens throughout the night. Lively nightlife and feels safe enough to walk around at night. Read moreGenuine Hotels.com guest review
First rate service. Helpful and friendly staff. Centrally located. Nice large rooms.Genuine Hotels.com guest review
"Nice hotel in downtown"
I especially liked to have a little kitchen in the room.Genuine Expedia guest review
Had a great weekend in Vancouver. Booked a 1 bedroom king suite on-line for a fair price and was disappointed at check-in to hear they were overbooked and "upgrading" us to a deluxe king room. We didn't have the kids with us so weren't concerned about not having a seperate bedroom/living room and they offered to comp the parking at $17.00 due to not […] having the room we booked available. Perfect! Rob at the front desk was FANTASTIC! He was friendly and polite and had lots of great suggestions for things to do and places to eat/drink. All of the staff in this hotel was amazing! Great central location for walking everywhere. Read moreGenuine Expedia guest review
I enjoyed my stay. Hotel is central to most places I visited. Restaurant and coffee shop are very good. Bed was very comfortable and my room was good. Except for the walls in the bathroom and bed area which had gouges in the plaster. Looked very unsightly and made me wonder about the manager's interest in maintenance. But the rest of the hotel looked […] OK. Overlooking the room defects, this hotel is a good facility. Read moreGenuine Hotels.com guest review
"Basic but Good"
I got a great nightly rate at this downtown hotel. The neighborhood was safe and had a lot of good shops. It was walking distance (about 1.3 miles) to Stanley Park. The room was not super fancy but had a nice kitchenette and was basic but clean.Genuine Hotels.com guest review
"Pleasent hotel in the center of the city"
We spent three nights at the hotel. It is located within easy walking distance to many features in Vancouver. The staff were very pleasant and helpful. The parking fee was very reasonable for a city of the size. The only negative is that the facility is beginning to show age. Management needs to spend money to update.Genuine Expedia guest review
Big room, great view and balcony...very dated room, also very loud in room from hallway and other rooms.Genuine Hotels.com guest review
Pros: - Close to all the to-go downtown places. - Equipped kitchen for extended stays. - Clean rooms. - Free Wi-Fi. - Not very noisy (couldn't hear neighboring rooms through walls like other hotels). Cons: - Cloudy water in all taps (kitchen and bathroom) so you have to drink the expensive water bottles in the fridge unless you brought your own. - […] Weird heating system. Couldn't get stabilized at a temperature so either it was too hot or too cold. Kept having to switch between turning on the heat and the A/C to be comfortable. - Very hard mattresses, ended up with back and neck pain. - Rickety elevators. One time while going down in the elevator, it made loud scratchy noises all the way down (as if it was about to give in and plummet down the shaft!) Read moreGenuine Hotels.com guest review
Everything was great except for the fact that there was an additional fee for parking. I feel parking should be free since you are a guest at the hotel.Genuine Expedia guest review
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