All hotels in Kansas City, Missouri, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here801 Westport Rd, Kansas City, MO, 64111, United States of America, ‏‎800-491-6126
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3.9 / 5Good

Score breakdown (from 170 reviews)

Average rating for:

  • Cleanliness
    4.0
  • Service
    4.4
  • Comfort
    3.9
  • Condition
    3.8
  • Neighborhood
    4.3
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4.0 / 5Excellent
"Boutique hotel without the price"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Stayed twice. Third-floor room has wonderful period decorations (reprints of old local photos, for instance), as does the floor in general. First-floor room had less character, was also missing a clock, which I didn't need, but which I didn't want to be charged for either. (Apparently renovation is still underway; some rooms have them, and some don't). Didn't have a chance to enjoy Happy Hour. Fine breakfast spread, including omelets made to order! Oh, and KCMO's best neighborhood for night life too. Will happily stay there again.
Genuine Hotels.com guest review
1 night family trip Apr 7, 2015
A Traveler
US
5.0 / 5Outstanding
"Great location"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Great place to stay in Westport. Clean room except the shower was grimy. Would definitely stay again.
Genuine Hotels.com guest review
1 night trip May 15, 2015
A Traveler
US
2.0 / 5Fair
"Ehhh"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    4.0
Room had issues with the wall in the shower falling apart. And when I asked for a couple extra pillows they were unwilling or unable to help.
Genuine Hotels.com guest review
1 night romance trip May 15, 2015
Chris
US
5.0 / 5Outstanding
"KS SPRINT CUP WEEKEND"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
If I had to find it without navigation it would have been hard. And parking was a premium, I was lucky just out the side door both nights. Overall decent motel I just wish ever were you go to a race or any large event they wouldn't rase the rates.
Genuine Hotels.com guest review
2 night family trip May 8, 2015
Dennis
US
4.0 / 5Excellent
"Awesome staff...decent hotel"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    2.0
The staff was absolutely amazing...the only bad thing was the weird people walking up and down the street. I'd definitely go back tho to see my new friends from the 816 staff! Mac, Orlando and Sophia!
Genuine Hotels.com guest review
3 night trip with friends May 7, 2015
A Traveler
US
5.0 / 5Outstanding
"Great Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Great Hotel! The location is fantastic for trying new restaurants and trendy fun shopping. They also have a shuttle that takes you anywhere within 5 mile radius. We were there for a concert and they took us to the Sprint Center and back after the concert saved us time and money on parking. I have stayed here a few times and will continue to stay here with such great service and a wonderful location for the price it is outstanding.
Genuine Hotels.com guest review
2 night romance trip May 1, 2015
LaDonna
US
5.0 / 5Outstanding
"hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great spot right in Westport. Staff was friendly and the room was clean. What else can you ask for?
Genuine Hotels.com guest review
1 night business trip Apr 8, 2015
Nathan
US
3.0 / 5Good
"Cinco de Mayo 2015 stay"
  • Cleanliness
    5.0
  • Service
    2.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Everything was excellent other than the fact that the hotel charged me an extra 70 dollars for hair dye left on a pillow that is able to be washed out. So I will not be staying here again.
Genuine Hotels.com guest review
1 night trip May 5, 2015
Jessie
US
4.0 / 5Excellent
"Wouldn't mind staying there again"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Only stayed for one night and I enjoyed it. The hotel is in a good spot because it is not that far from food and shopping, or wherever other place that is interesting that one could go visit. I love the fact that you can learn some of the history of Kansas City by looking at the pictures on the walls along with reading the fun facts about them. The hotel staff were very nice. The parking was a little tight but that was okay.
Genuine Hotels.com guest review
1 night family trip May 4, 2015
LaMelya
US
5.0 / 5Outstanding
"Great value in the heart of Westport"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Staff were friendly and accommodating! Very helpful and laid-back. Breakfast included a free omelet bar and with the free happy hour every day from 5-7, it's a great value for the price. Right in the heart of Westport- absolutely perfect for our girls weekend!
Genuine Hotels.com guest review
2 night trip with friends May 1, 2015
Erin
US
3.0 / 5Good
"No shuttle"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    2.0
The website said the hotel offered a shuttle service but when I arrived I asked the lady working the front desk, she said that they in fact didn't. Also the bathrooms were horrible
Genuine Hotels.com guest review
2 night trip with friends May 1, 2015
Daniel
US
5.0 / 5Outstanding
"Great staff!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
The staff was so helpful and friendly! We were only there for a night but it was great. Breakfast was also excellent!
Genuine Hotels.com guest review
1 night romance trip May 1, 2015
Amanda
US
5.0 / 5Outstanding
"Great location, great people"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great location, great people at the hotel
Genuine Hotels.com guest review
1 night romance trip Apr 29, 2015
Carol
US
4.0 / 5Excellent
"Excellent service"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
The staff are very nice. Rooms clean. Beds very comfortable. On multiple occasions, the staff went out of their way to take care of us.
Genuine Hotels.com guest review
2 night business trip Apr 29, 2015
Stephen
US
5.0 / 5Outstanding
"A happy ending."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It started out rough, being booked for a room that wasn't available. But ended up nice. Wonderful breakfast!
Genuine Hotels.com guest review
1 night romance trip Apr 24, 2015
Chad
US
4.0 / 5Excellent
"uptown theatre goer"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Great landing pad for a night in Westport or the Uptown Theatre. It's not a luxury hotel, but it has everything you need, including a shuttle and very friendly staff.
Genuine Hotels.com guest review
1 night family trip Apr 26, 2015
Jarrod
US
5.0 / 5Outstanding
"not a high rise, but really nice"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    3.0
Nice place. It was unfortunate that they only had 2 doubles, but the rooms were very large and spacious. The area around the place was not great though. the picture made it look like it is a high rise.... it is Not... but all in all, very nice place and I would stay there again
Genuine Hotels.com guest review
1 night business trip Apr 23, 2015
Arrash
US
5.0 / 5Outstanding
"Great!!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Absolutely great staff and location for the price I paid. Half the price of the other hotels around will definitely come back. Happy hour, made to order omelets, and parking all free just made the stay even more worth it. Will definitely come back.
Genuine Hotels.com guest review
1 night business trip Apr 13, 2015
A Traveler
US
5.0 / 5Outstanding
"816 truly a fantastic hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Stay was fantastic the staff you couldn't ask for nicer, or accommodating people Breakfast and happy hour were fantastic a delicious hot breakfast what more can you ask for . Shuttles were on time , drivers were great ,just can't say enough about this place. I wouldn't stay any other place in Kansas City other then 816
Genuine Hotels.com guest review
4 night trip with friends Apr 8, 2015
Ronald
US
4.0 / 5Excellent
"love the shuttle"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
Basic room. Great hotel staff. The shuttle was a life saver.
Genuine Hotels.com guest review
1 night romance trip Apr 3, 2015
james
US
4.0 / 5Excellent
"Pleasant stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Walking distance to decent venues. A Hotel car, drives your party to a drop off and pick up location within a limited mile radius from hotel - free. Two free cocktails before dinner! Good clientele.
Genuine Hotels.com guest review
1 night romance trip Feb 6, 2015
Alberto
US
5.0 / 5Outstanding
"Great place!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I came for a conference and this place was perfect! The staff was really friendly and helpful and the room was really clean. Also, great perks like free drinks and breakfast!
Genuine Hotels.com guest review
3 night business trip Mar 19, 2015
A Traveler
US
5.0 / 5Outstanding
"Girls' Getaway"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Great hotel stay from the moment of check-in. Complimentary champagne, friendly employees, fantastic breakfast w/pancakes & omelets! Super comfy beds, nice view, great neighborhood within walking distance of restaurants, bars & shops! We were in town for a concert & were told that the free shuttle stopped running at 10:45, however when the concert was over at 11 the shuttle was waiting for everyone & said they would make trips until everyone was back at the hotel! Would absolutely stay here again!
Genuine Hotels.com guest review
2 night trip with friends Mar 20, 2015
Haleigh
US
4.0 / 5Excellent
"Don't try to check in early."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Went down with friends for St.Patricks Day , had a very nice time , but it was real busy... so it took some to check in.
Genuine Hotels.com guest review
1 night trip with friends Mar 17, 2015
A Traveler
US
5.0 / 5Outstanding
"Concert in the City"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Stayed here for a concert at the Sprint Center and it was perfect. The staff was very friendly and helpful. They shuttled us to and from the concert which was great. There were tons of great restaurants and bars within walking distance of the hotel. Also the next morning they served a delicious complementary breakfast. Overall it was great experience and I have already booked it again for our next trip to Kansas City.
Genuine Hotels.com guest review
1 night romance trip Mar 21, 2015
LaDonna
US
5.0 / 5Outstanding
"Great!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was wonderful!
Genuine Hotels.com guest review
1 night romance trip Mar 19, 2015
Samantha
US
4.0 / 5Excellent
"Regular Room for me"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Great location. I stayed in a regular room. Themed rooms creep me out. It snowed while I was there. Staff is very friendly.
Genuine Hotels.com guest review
3 night trip Feb 27, 2015
Carter
US
5.0 / 5Outstanding
"A Memorable Experience"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
My daughter and I came to KC to see my son whose art show was this weekend. He came to visit us st the hotel and loved the KC history/photos that lined the hotel walls. The young girl who checked us in was a delight and made us feel so welcome. The breakfast that was served was fantastic (especially the omelets). We were close to everythng that we needed. Thank you for a wonderful experience! We will be back.
Genuine Hotels.com guest review
1 night family trip Mar 5, 2015
Crystal
US
3.0 / 5Good
"Hotel 816"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    2.0
Good. Small parking lot.
Genuine Hotels.com guest review
2 night business trip Feb 20, 2015
A Traveler
US
5.0 / 5Outstanding
"Very accommodating"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
I needed to check in an hour early and they made it happen! The staff was very friendly
Genuine Hotels.com guest review
1 night business trip Feb 26, 2015
Katherine
US
4.0 / 5Excellent
"2.21.15"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Great staff and amenities. Fun happy hour in hotel lobby. Free shuttle service was a big plus.
Genuine Hotels.com guest review
1 night romance trip Feb 21, 2015
Jonathan
US
5.0 / 5Outstanding
"All about guest experience"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
My husband and I stayed for a concert at the Uptown Theater. The staff were very friendly! We hung out in the lobby bar before the show and enjoyed chatting with their bartender and other guests. The shuttle service at the hotel took us to and picked us up from the concert. It was all around a great experience, and we will be staying there anytime we are in KC!
Genuine Hotels.com guest review
1 night romance trip Feb 6, 2015
Chey Anne
US
5.0 / 5Outstanding
"Convenient, Cordial and Classy!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
My husband and I came to 816 for our first Valentine's day as husband and wife. The staff were pleasant and inviting from the moment we arrived! The location is perfect for Westport wandering, and with a happy hour from 5-7, we could start our festivities even before dinner!
Genuine Expedia guest review
Other trip Feb 16, 2015
Nathan
US
5.0 / 5Outstanding
"Medical Appointment"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Needed a place to stay for appointment at KU Medical Center next day. Easy access to the medical center. Room was different in decor but fun!
Genuine Hotels.com guest review
1 night trip Feb 11, 2015
Lisa
US
4.0 / 5Excellent
"Good weekend"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Great stay. Staff was great. Good night life in the area.
Genuine Hotels.com guest review
2 night romance trip Feb 7, 2015
Dean
US
2.0 / 5Fair
"Lipstick on a pig."
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    2.0
This was an old Holiday Inn Express with a two day makeover.
Genuine Hotels.com guest review
1 night business trip Feb 5, 2015
Michael
US
5.0 / 5Outstanding
"Great hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
close to many entertainment spots in the Westport area. Close to uptown theater.
Genuine Expedia guest review
Other trip Feb 7, 2015
A Traveler
US
5.0 / 5Outstanding
"Fun stay!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Came up for a concert at the Uptown Theater. Booked a room in advance on hotels.com. When we got there, they upgraded us to the Uptown Theater themed room!! Free parking, free breakfast and 2 complimentary drinks at the bar! The staff was very helpful and friendly. The room was clean and comfortable. Would definitely stay there again!
Genuine Hotels.com guest review
1 night family trip Feb 3, 2015
kira
US
5.0 / 5Outstanding
"great hotel w/friendly professional staff!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Great hotel, decorated very nice, love the unique lighting, great staff, loved the free perks....free shuttle service within 4 miles, free breakfast, free cocktail hour....the staff gave great recommendations on local restaurants! I think it should be upgraded to a 3 star hotel....the current rating of 2.5 stars almost made me not choose to stay there....Glad I did....I would recommend this hotel & would definitely stay here again!
Genuine Expedia guest review
Other trip Feb 6, 2015
tamra
US
4.0 / 5Excellent
"Penguin room"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Reserved a no theme room and was suprised when we had a theme room to check in to. It was penguins and had a bunkbed along with the king we requested. Our kids teased us, but it was no big deal and would have been great when our kids were small or if we had grand kids to come stay with us. The bed was a little hard, but quiet room and the tub/shower drained fine. Breakfast was great.
Genuine Hotels.com guest review
2 night romance trip Jan 30, 2015
Debra
US
5.0 / 5Outstanding
"Good Location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Overall experience was great. I would definitely stay here again. Staff were friendly and polite ... Great drinks at their happy hour as well
Genuine Expedia guest review
Other trip Feb 2, 2015
Kim A
US
4.0 / 5Excellent
"Great Affordable Hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
The stay was all fine and well, but the room was apparently some sort of bus themed room. I'm not sure I understood the decor, but the room was clean and comfortable with a fridge and microwave. Have stayed here several times even before it became the 816. It's always been a great place to stay in KC. Even better since the change.
Genuine Hotels.com guest review
1 night romance trip Jan 30, 2015
Matt
US
5.0 / 5Outstanding
"Volleyball Mom's paradise"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Stayed for volleyball tournament. We love the 816! The staff are all extremely nice and go out of their way to make you feel at home.
Genuine Hotels.com guest review
1 night business trip Jan 30, 2015
A Traveler
US
2.0 / 5Fair
"GGT"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    3.0
Was fine
Genuine Hotels.com guest review
2 night trip Jan 28, 2015
Ramy
US
4.0 / 5Excellent
"Nice hotel near plaza."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
I would have given this hotel a 5 if it had a fitness center (although they offered a free pass to the Golds Gym down the street -- I don't like to walk outside hotel for that service) and it also did not provide conditioner -- only shampoo. My hair had knots in it after showering and had static electricity. Would help to have them spend a couple bucks to provide that. I thought the rooms were comfortable. I liked the history stories of KC throughout the building. Very cool. I also really liked the free morning breakfast -- a great made to order omelets. Also really liked the Drinks -- happy hour each night. Everyone was extremely pleasant including the cleaning staff. Great price, great locations and pretty nice digs.
Genuine Expedia guest review
Other trip Jan 31, 2015
Sheryl
US
3.0 / 5Good
"Great base camp for a night in Westport."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
This hotel is a great value in Westport. The staff was extremely friendly and helpful. We had a short and safe walk to area bars, shops, and restaurants. It is a short drive/taxi to Country Club Plaza for serious shoppers.
Genuine Hotels.com guest review
1 night trip with friends Jan 25, 2015
A Traveler
US
5.0 / 5Outstanding
"Free shuttle was a life/money saver!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
We enjoyed our stay here - the staff was one of the most helpful, professional and friendly that I have encountered.
Genuine Expedia guest review
Other trip Jan 27, 2015
A Traveler
US
1.0 / 5Poor
"Don't Stay Here ..."
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    3.0
This hotel is reply a CON. I was charged for an additional fee after check-out for ¿ Who knows why ? Unhappy. Do Not Recommend. Zero Stars / 5
Genuine Hotels.com guest review
2 night trip Jan 23, 2015
Daniel
US
4.0 / 5Excellent
"Good value in a great neighborhood"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    5.0
Unique hotel in a wonderful neighborhood - very friendly staff, especially noticeable visiting from the east coast. That said, the building shows its age - water pressure up on the sixth floor wasn't great, the elevator is s l o w, and the room itself was clean and comfortable but didn't have many available outlets.
Genuine Hotels.com guest review
3 night business trip Jan 22, 2015
Christopher
US
3.0 / 5Good
"816 Affordable and Friendly"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
I went for an interview with a medical school in the city. When we got there they updated our room with no cost because the one I booked was occupied which was nice. The hotel had a shuttle that took me to and from the school with no cost, which was also very convenient.
Genuine Hotels.com guest review
2 night business trip Jan 21, 2015
Lindsey
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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