"Cool place crazy parking"
Enjoyed everything about this place well kept for an older building only gripe would be the parking the lot is shared with local pub and nearby apt complex all n all I'd stay there againGenuine Hotels.com guest review
"Great location and service"
We had an unexpected extended stay and this is a nice bargain for the location. The only issue we had was a toilet that overflowed and maintenance came immediately and took care of it. Nice friendly staff.Genuine Hotels.com guest review
"In the bathroom it had like a sewer smell."
It was good minus the smell. The smell was in the bathroom.Genuine Expedia guest review
"Westport holiday inn"
room was clean, staff was friendly, was a short drive to the royals game, able to walk from hotel to Westport bars, good burgers next door.Genuine Expedia guest review
little difficult to get too traffic wise, but was a nice stay, breakfast was good and hot and plentiful which was good, i would stay there again and recommend to othersGenuine Hotels.com guest review
"Great for walking Westport area."
We visited several shops and restaurants within a two block area. Never had to get in the car! Street noise a slight problem.Genuine Expedia guest review
I've been staying at this location since 2008, and each time was wonderful. However, this visit was different. The bathroom had not been clean, when reported the maintenance man came right up and sprayed the floor and wipe it with a towel. The toilet was left dirty, and the tub still had grim and hair in the drain. I decided to clean the bathroom myself […] and not change room. Room service was hard, cleaning the room after 130pm each day. I checked out a day earlier. I love the area, and will probably give it another chance. I'm due back in November for year end business meeting. Read moreGenuine Hotels.com guest review
"Parking was difficult"
Lots of things to do. Very little parking.Genuine Hotels.com guest review
Good location, parking could be sparse esp if you stay on a wknd due to the bars nearby, it's slightly older than other holiday inns I've stayed at but good for my one night visit.Genuine Hotels.com guest review
GM Helped Take Care Of Our Issue... Food Under Bed.Genuine Hotels.com guest review
"No rest for the weary"
The room was an average hotel room, nothing bad about it at all, the stay would have been fine if it weren't for the excessively loud staff that were holding a meeting...party...political debate...that occurred at midnight. After calling the front desk at 3:30 a.m. to ask if they were going to be that loud all night long, the gentleman who took the […] call apologized, assured us that they'd keep it down....which didn't occur until 5:00 a.m. That must have been shift change. If you are looking for a place to actually sleep you might not want to stay here or at a minimum you should pick the highest floor possible to avoid the noise. It was a raucous debate event by the hotel staff all through the overnight hours. Will never stay there again and will certainly think twice before choosing a HolidayInn Express in the future no matter which town it's in. Read moreGenuine Expedia guest review
"Good place to stay"
The outside of the building did not look very nice but the rooms were just fine. The breakfast was good. Parking was a bit of a challenge coming back later in the evening. They need more parking spaces for the quests. With in walking distance of Westport area was nice for the night life scene. I would stay there again.Genuine Expedia guest review
Noisy neighborhood (right next to a bar, constant sirens), other guests noisy (coming in at all hours and talking loud), thin walls, broken elevator, breakfast allowed to completely run out at 8:30.Genuine Hotels.com guest review
Great hotel if you do not mind hoofing it for a parking space. When I arrived back at the hotel on a Friday night there was no place to park, as the hotel shares a parking lot with a bar. I went in and was very rudely told by the front desk woman that there was security out there to assist me. After driving around for about 5 minutes, I finally found […] the security guard, where he offered to help me park in a vacant grass lot. I had the same problem each and every night I stayed there, with no parking spaces in sight. The bathrooms/bedrooms were outdated, but they did upgrade the bedding. I noticed that they did not wash the sheets during my 5 day stay, however they did do an ok job cleaning the rest of the room. Read moreGenuine Hotels.com guest review
While the location is great, parking is a problem. The hotel and multiple bars share the same lot, so by 10pm there is no parking available for hotel users.Genuine Hotels.com guest review
"Service was very rude and unhelpful"
We had a very bad stay at this hotel. The service was rude and the parking was awful. When trying to leave early, they still charged us for the rest of the stay even though a nonrefund policy was never provided to us. I strongly recommend finding another hotel for your visit.Genuine Hotels.com guest review
"Nice hotel. It was far from venue."
The hotel was nice, surrounded by lot's of food. Small and quaint. A laundry was less than a mile as well as a Dollar tree. I have been on the road for 6 weeks so all of this little touches were awesome.Genuine Expedia guest review
Pillows were too soft but the rest was excellent Will visit againGenuine Hotels.com guest review
"Not what I expected"
We have stayed at Holiday Inn Express Hotels many times before. This hotel is not in a good part of town. It is right next door to a loud bar. There was a drive by shooting just a mile away the night we were there. The lobby stunk of smoke right when we entered. However, the room was fine as far as smoke smell. There was hair on the floor in the bathroom […] and a stain on one of the towels. The beds were saggy toward the center and smaller than a normal queen. Maybe they are doubles and passed off as queens. Would not stay here again. Read moreGenuine Hotels.com guest review
"Would not recommend this hotel!"
The hotel was very dirty in general. Specifically, our bathtub had hairs in it, all the furniture was dusty, the floor was sticky, and the iron was broken. One of our friends stayed down the hall and their toilet had dried blood on it. The staff was overall friendly but one early morning, even with our "do not disturb sign", housekeeping knocked on […] our door loudly several times to ask if we needed anything filled. Can't they fill it when they clean the room?! Needless to say housekeeping did not come to our room again to clean. This was upsetting when we got back to our room. Reminder: they do allow pets in the hotel and there is no pool. Read moreGenuine Expedia guest review
"avearge hotel, OK for the price"
stayed 2 nights - good location, close to plaza etc. a fair amount of deferred and/or sloppy maintenance on the inside (e.g., water leaks in hallway ceiling just patched over, no finish work/etc.) ; hallways and elevator were not very clean when I arrived (maybe just before daily cleaning, though). staff very friendly. parking adequate/convenient. good […] bedding/furnishing in room. Read moreGenuine Expedia guest review
Rooms were okay but the shower curtain was really soured and made the entire bathroom smell. The overall condition of the hotel was run down. It was not worth the money.Genuine Hotels.com guest review
"Central and nice area"
Very noisy hotel, located in a busy area of the city. Noisy at night!!! Hard to sleep. The hotel was not too clean with hair in the bathroom and the bedding, a used water bottle in the window silk, two not working bulbs and not working tv that they had to replace. The carpet was not vacuum properly.Genuine Expedia guest review
"Close to the Hospital"
We had to be at the Hospital at K.U. at 5:30 and this was close as we could get because the one across the street from hospital didn't have a room for us. My only regret is the breakfast started later than when we left.Genuine Expedia guest review
Parking had to be share, no pool, breakfast, no pancake,the tub clog when u take a showerGenuine Expedia guest review
"It did the job"
I chose this hotel because I have stayed in other Holiday Inn Express hotels before and was pleased with those stays. The condition of the room ( size, cleanliness, etc.) was good and the staff was very kind and helpful. A couple of things I didn't like about this hotel include the lack of available parking. The parking lot is very small and there weren't […] many parking spots available. I had to sit in my car and wait for 20 minutes before i was able to get a spot. The next thing that i didnt like was the noise from the night life. I had to be up early and it was very difficult getting to sleep due to all of the street noise. I also would suggest bringing your own pillows because the hotel supplied pillows were very firm (even the "soft" ones) and lumpy. To sum it up, I would recommend this hotel to a friend. It was cheap, clean, and the staff was very kind. Read moreGenuine Expedia guest review
"relaxing get away"
hotel staff friendly and accomodated needsGenuine Hotels.com guest review
From the moment we walked into the hotel to check in, we were greeted by very friendly and helpful hotel staff. Our room was very big, comfortable and clean. The exercise room was small, but it did the job for me. Free parking was an extra plus. Breakfast had a good enough selection of both warm and cold items. The hotel is located in the Westport District […] - a little ways away from Downtown, but the Westport District is a beautiful part of town, very happening district on a Friday night, and definitely worth exploring. We had a very memorable experience at this hotel....and we highly recommend this hotel and will return the next time we are in Kansas City! Read moreGenuine Hotels.com guest review
Perfect for what we needed. Comfy bed, clean room and great service! Also nice options at the continental breakfast and close to many fun things!Genuine Expedia guest review
It's a place to stay in Westport. Not particularly good in any way, not horrible in any way either. For the price though, would stay anywhere else but here.Genuine Expedia guest review
"Excellent staff and clean rooms"
I was impressed with my short visit at this hotel. I could walk to surrounding restaurants and was in a convenient location for my business outings.Genuine Hotels.com guest review
"Love the Westport neighborhood"
Older but fine to stay in for a few nights.Genuine Hotels.com guest review
We have stayed here before, always a good trip and it's a great location. Staff is very friendly and can't beat the free breakfast.Genuine Hotels.com guest review
"bad, not for family."
Took our grandkids bad choice!! This is definitely meant for young kids of drinking age. Will never stay there again. Also the rooms smelled old carpet thin walls just bad overall!!!Genuine Hotels.com guest review
Great location, wonderful staff! I can't say enough good things about the staff and stay within the # of characters limit - charming, quick to accommodate, fun to talk with (evening shift - Sophia is beyond delightful and wonderfully helpful). The hotel is older and fairly well maintained. It is not fancy, which is fine with me! Breakfast was good and […] included with the room rate - eggs, biscuts and gravy, pancakes, yougurt, fruit, pastries, cereal, juice, tea and coffee. I might have missed something but I never started my day hungry!!!!! This hotel in the Westport neighborhood which has a great nightlife. The hotel is several blocks away so you don't hear the bands and pub noise but is easily walkable to the action - just a couple of blocks. It is also within walking distance to the beautiful Country Club Plaza and several significant art museums, if you like to walk - probably 10-12 blocks, a good 20-minute walk through lovely neighborhoods. If I called for a cab, they arrived within 5 minutes everytime!!! Enough said - I'd happily stay here again. Read moreGenuine Expedia guest review
"Nice hotel good location"
We came into town for the Royals game. Good location to get to game and shopping. Staff were helpful and friendly. Breakfast was good with a nice variety.Genuine Expedia guest review
booked way in advance. Got there and found out alot of people in town for Rockfest were staying there. Its only 2 blks from the Westport bar scene and many fine eateries. Also a Sun Fresh Market acouple blks away. Night manager was very cool lady and even opened up a vacant lot for extra parking. WestPort Flea Market bar and eats is across the parking […] lot from the hotel. Read moreGenuine Expedia guest review
"not bad for a weekend getaway"
Not too bad for a weekend getaway. Went for a 'girls night' out. Walking distance to everything in Westport. Just make sure you park your car early and leave it! Otherwise, if you leave the parking lot and return say around 8pm, you wont be able to park close to the hotel. Has a shared parking lot with bar next door and by the time we got back from […] running errands, it was FULL. Nice free breakfast and wifi. If you're wanting to go out drinking this is a decent place to stay. Beds were comfy and clean enough bathroom. Nothing fancy but adequate. Read moreGenuine Hotels.com guest review
"Great hotel stay!"
I had a great stay at the hotel. We stayed in a King room, and the sheets were incredibly soft. The front desk was super nice, and the breakfast was yummy! They even had biscuits and gravy.Genuine Hotels.com guest review
"Dated hotel, but clean!!!"
Parking it tight, rooms are dated, but clean and friendly service.Genuine Hotels.com guest review
Very nice hotel for the price! Staff all very friendly and the location is great to get to all the destinations in KC.Genuine Hotels.com guest review
"Good Basic Hotel"
I was in town for just a quick evening to rest up before business the next day. The hotel offered a great location, was clean, and had all basic amenities for a business stay. Price was very reasonable for the area and what they offered. I'll stay again for sure.Genuine Hotels.com guest review
"Loud, theres a bar in the parking lot"
There was limited parking, a loud bar that shared the parking lot, breakfast started late for our needs, the staff was not very helpful- We were there for work at Children's Mercy Hospital, The Sheridan would have been a better choice of hotel- If I had seen the hotel and area prior to arriving I wouldn't have stayed there.Genuine Hotels.com guest review
"I'd say it was a GOOD experience."
the lady at the front desk was super nice!! the hotel was chill for being on such a busy street. there was a security guard to keep the rift raft out. everything worked and it was clean. parking was totally not that bad. there was spots. i wish they had a pool and a bar. but i'd rather save 50$ and stay here then 2 hotels down.Genuine Expedia guest review
great place nice staff... no laundry thought (even though it listed on internet)Genuine Expedia guest review
Staff was very helpful and friendly. My circumstances change two times during my stay and they were able to accommodate me each time. Will definately stay here again if ever visiting that town again.Genuine Hotels.com guest review
"Great for a fun weekend."
The Hotel is easy to locate and very accommodating. There are numerous restaurants and entertainment with in walking distance.Genuine Expedia guest review
Hotel was fine. Can't beat the location.Genuine Hotels.com guest review
I like to stay in Westport rather than the Plaza area. Less expensive and more fun restaurant/bar options (less chain restaurants). I have stayed here many times while visiting my daughter at UMKC. The rooms are large, always clean, staff is friendly and helpful. The breakfast is basic hotel freebie but always have hot options like biscuits and gravy. […] I walk to Broadway Coffee on Broadway for my morning coffee...it's a must when in KC! Read moreGenuine Hotels.com guest review
"Very friendly service"
We had a small problem with the plumbing in our room ( Not the fault of the hotel) and the staff went out of their way to see that it was fixed.Genuine Hotels.com guest review
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