Did not stay-hotel was a disaster!Genuine Hotels.com guest review
"Can't Expect Much During Masters"
When I pull up, the hotel almost looked abandoned. But it was Thursday of The Masters and I was desperate. My room turned out to be clean & comfortable. And the staff was unbelievably friendly and accommodating. Quick & easy drive to Augusta National.Genuine Hotels.com guest review
Response by Ramada Limited Augusta/Near Fort Gordon Thank you so much for your sincere review of our hotel. Yes, during the Masters all our guests' are leaving the hotel early to enjoy their day at the Augusta National. We hope that we can serve you again when your travels bring you back to beautiful Augusta, Georgia.
Great service and was in nice location.Genuine Hotels.com guest review
Response by Ramada Limited Augusta/Near Fort Gordon I was our pleasure to serve you. We strive very hard to keep our property up to date and value feedback like yours. Thank you again, and we hope to see you in the future if your travel plans brings you back to this area.
The room did appear to be clean, but once you looked at the furnishing in the room, it made you feel differently. The chairs cushions was so filthy you were afraid to set or lay anything on them. The furniture and the room showed their age. It did appear as if the owner of the hotel was trying to work on the overall appearance of the rooms, because […] they were in the process of painting them. The personal was very friendly and courteous. Read moreGenuine Hotels.com guest review
Response by Ramada Limited Augusta/Near Fort Gordon Thank you for your review. I apologize that you encountered issues with your room. I wished you would have notified the front desk staff so we could have rectify the problems. Yes, we always trying to improve our property and therefore we value any feedback.
Night time manager was awsome. Very friendly, went out of her way to help us. Expedia booked us the wrong rooms and she let us stay in the rooms which was a suite. Day time manager was veryunpleasant. We had to leave a day early because I had had 3 surgeries in 5 months and I was overdid it and was in a great deal of pain and needed to go home. They […] would not give us a credit on the night we didn't stay. Read moreGenuine Expedia guest review
"It was a good experience"
I had a greatt experience and will book againGenuine Hotels.com guest review
Response by Ramada Limited Augusta/Near Fort Gordon Thank you for staying with. We are glad that you enjoyed your stay.
"DO NOT RECOMMEND"
It was awful. It was old and in desperate need of a remodel. There was no water pressure in the sink. I question how the sheets were washed. The bed spread had burn holes and the curtains had sun damage. My husband had a bag of pumpkin seeds which he had eaten some of. The next day he picked up the bag and a bug crawled out. The coffee was terrible […] . Read moreGenuine Hotels.com guest review
"Very good place to stay"
The place is quiet and good located - close to all necessary points. The stuff is very professional and friendly. Rooms are clean and cozy. The building by itself could be better maintained. Generally we are very satisfied with our stay in this hotel.Genuine Hotels.com guest review
Response by Ramada Limited Augusta/Near Fort Gordon Thank you so much for taking the time to review our hotel . We value all feedback offered by our guests. Suggestion about the property about improvement are always aprpreciated .
Considering the age of the motel, it was quite clean and orderly. There were plenty of parking spaces available and the rooms were just like advertised. The staff was very friendly and made us feel welcome at check-in and check-out. If you are looking to save some money on a room, but also to have access to several nice restaurants and the mall, this […] would be the place. Read moreGenuine Expedia guest review
Response by Ramada Limited Augusta/Near Fort Gordon Thank you so much for your kind review. We strive to keep our property up-to-date. We also value honest feedback about our guests stay to improve in areas where improvement is needed. Have a nice day!
The staff was sweet and the rooms were good for the prices. But there was a huge cockroach that ran up the wall and we had to switch rooms because we weren't sure if there would be more. There was one more in the next room but they were very sweet about it :)Genuine Expedia guest review
"The hotel staff are super great."
I was hesitant when we arrived because the hotel was older, but pleasantly surprised with the room and the staff. We stayed 3 nights and I would stay there again.Genuine Expedia guest review
"could of been better for the price"
the carpet was in need of a good scrubbing or really need of replacing. wanted to stay for a month but manager not willing to work out a reasonable price for a stay of that longGenuine Hotels.com guest review
The hotels outside presence is not quite of attractive but the room was okay for the one night I did stay.Genuine Hotels.com guest review
Response by Ramada Limited Augusta/Near Fort Gordon Thank you for your feedback about your recent stay. We hope that you will come and stay with us again the next time you are in this area.
I was very disappointed with the condition of this "Motel" that I thought was a hotel when I booked it!! I didn't feel safe because it looked dark in the parking lot and when I was checking in the front desk received a phone call from one of the guest asking for security!!! The Front desk clerk told the guest there was no security!!! I was immediately […] worried! I ask him I'd the place was safe and he said just as safe as any other place around here. Which I didn't know what that meant!!! I will not be staying there anymore if I'm ever in Augusta!! And I don't recommend any to say. Read moreGenuine Hotels.com guest review
"a paved review"
Would've been nice if they weren't paving the parking lot that was there the whole stay.Genuine Expedia guest review
Run-Down, Poorly Maintained, Dirty, will not stay there again.Genuine Hotels.com guest review
"Weekend Getaway not so good..."
There is absolutely no parking. We had to park on the other side of the building and walk around just to get to our rooms. Only being 3 women, it was very dangerous. The hot water never worked. When we called to ask what was going on with it, the staff told us that it was because everyone in the hotel was taking a shower at the same time. Hmmm...first […] of all, I highly doubt that everyone was taking a shower at the exact same time and second of all, I have NEVER in my entire life, stayed at a hotel that ran out of hot water. Needless to say, we will never stay here or at another Ramada ever again. I highly do NOT recommend this place. Read moreGenuine Hotels.com guest review
There isn't really anything to brag or complain about. This is not one of the luxury Ramada Inns if that is what you are looking for. Marika the front desk person was very pleasant . That is all there is to say about this place.Genuine Hotels.com guest review
"As expected for price"
I was surprised that our room had a fridge, microwave, and cabinets. I hadn't brought anything to use in them though. Carpet had mysterious dried fluid on it. Bed sheet had a mysterious black "pellet" that smudged when I brushed it off. I was worried about the sanitariousness if the room- but it was cheap and allowed me to crash my head for some zzzz's […] for a few hours. Don't expect cold milk if you get up for breakfast at 9. Man at clerks desk didn't really care. And watched to make sure extra breakfast wasn't being smuggled out. Read moreGenuine Hotels.com guest review
"Find somewhere else"
Dirty outdated no late checkout. Staff started bothering us at 10 to check outGenuine Expedia guest review
"Great for one night stays."
Great location, close by to major highway. The room itself wasn't bed but the walls are thin.Genuine Expedia guest review
"Excellant Value For The $"
Was in town for a meeting downtown, where Associates paid 3 X $. Very good savings for a 15 minute drive! Service was good. Very clean for the age of the property. Hope to stay here on next trip.Genuine Hotels.com guest review
"ok place to stay"
The room was clean but the hot wasn't working in room, and it smelled moldyGenuine Hotels.com guest review
The overall stay was ok, but the room was substandard. The toilet bowl was loose and the shower curtain was broken. Overall the hotel looked run down and old. I was by myself. I would not bring my wife and kids to such a hotel.Genuine Hotels.com guest review
"Truely not for comfort"
I was extremely displeased with this hotel, I actually cancelled my reservations and take a loss on my money paid for this room.Genuine Hotels.com guest review
"Not the Ramada I expected"
My stay was only for the weekend for business. The room smelled, the bathroom was dirty, and there was only one drive way to get in and out of the hotel from the back(which i think is a fire hazard)..If someone was parked at the check-in you would have to wait to get through which can cause you to be late..not staying here againGenuine Hotels.com guest review
"Clean room and good value"
We found the rooms to be clean and comfortable. The staff was friendly and helpful. After reading bad reviews on several hotels in the area, I was careful to check the cleanliness and found the bathroom floor still damp from being freshly mopped. I will stay there again when I am in the area.Genuine Hotels.com guest review
"Worth the money"
The stay was comfortable and relaxing. The clerk was friendly and interestingGenuine Hotels.com guest review
"Really Nice experence"
My stay at the Ramada was very nice. Lady at the front counter was very niceand helpful when we arrived. Booked hotel late one evening and was going to arrive really really late and they still had my room. Breakfast was good and they had a pretty selection for breakfast. Overall was a really nice stay.Genuine Hotels.com guest review
"I wouldn't stay here again!"
I choice this hotel because of the price & the very close distance from Fort Gordon Army Base. All the reviews seemed really great saying that even though the building and rooms were out dated everything was very clean. So this reashired me that even with the very cheap price i would still be getting a nice clean comfortable room for the few days that […] i was going to be spending in the area. When i first walked into the room it had a very musty smell but looked clean in till i walked into the bathroom where the floor had dirty foot prints and the shower still had soap slim from where you could see housekeeping didn't even bother to clean. I brought my own blanket and had already laid it across the bed and when i came out of the bathroom it had a huge bug on it! Really freaked me out! Yes, you could say "well the hotel was cheap" but i don't care how cheap I shouldn't have to pay for bugs! Also, they let "working girls" live there! This is me not even kidding! This woman with red hair on the lower level had men in and out of her room all day and night. cars in and out with her running over to them hiking up her skirt. It was discussting! Other room doors just left open with people just hanging out acting very sketchy. I had a great time in Augusta but PLEASE don't stay at this hotel. I might seem like just a pain in the butt customer but really this place was just downright scary! Read moreGenuine Hotels.com guest review
"I was pleased with my stay."
I actually enjoyed my stay at the Ramada, I couldn't have beaten the price, it was a really good deal. The room was pretty clean, besides a couple of cracks in the bathroom walls, everything else looked secure.Genuine Hotels.com guest review
The room was clean but very close to the highway. It was conviently close to all the shopping centers and to fort Gordon which is what we wanted. Overall it was a very nice stay.Genuine Hotels.com guest review
rooms are not kept clean and not maintained safely. staff is rude and unfriendly. i read other reviews and was going to try this hotel, but even the pool was not clean for swimming. the pool was closed. would not recommend this to anyone.Genuine Hotels.com guest review
great rooms and good price for an extended stay. will stay again if I have the opportunity toGenuine Hotels.com guest review
This was our second stay there and still very pleased with the stay. Staff was very nice and helpful. The is an older hotel but the maintenance and cleanliness of the hotel was very worthwhile. The breakfast was your typical continental style and it was okay. If I go back to Augusta Ga I will stay there again. It was close to the Army base and convenient […] to the mall and many restaurants. The manager was so nice. Read moreGenuine Hotels.com guest review
We booked with Ramada Inn for my sons graduation from the army AIT. When we arrive our room was ready and clean. We were close to the base. When would leave for our runs they were out cleaning rooms. They was cleaning the grounds also. Every staff member was very nice and went out of their way to help us. The breakfast was your typical breakfast offered […] at many hotels. Waffle make did a fine job. The only thing I really didn't care for was the breakfast. The manger was so helpful. I saw him go into a room that had just been cleaned to check conditions. My husband and I enjoyed our stay there. In fact we left for home and received a call from my son, they had granted him a pass to go off base so I call hotels.com and booked another night there. The buildings are the older ones but they were clean. Read moreGenuine Hotels.com guest review
We did not stay, we were told by family that it was a very bad part of town and not safe.Genuine Expedia guest review
sink was stopped up dint fix,changed room bed was squeeky, air condition was loudGenuine Expedia guest review
"excellent rapport qualite-prix"
Cet hotel est tres bien. Situe a l'exterieur d'Augusta, il est facile d'acces depuis l'autoroute. Le prix defie toute concurrence. Les chambres sont tres spacieuses et confortable. Le petit dejeuner est correct. Le personnel est tres gentil.Genuine Hotels.com guest review
Response by Ramada Limited Augusta/Near Fort Gordon Thank you so much for taking the time to give this review of our hotel. It is always a pleasure to hear that our guests leave with good memories of their stay. Thank you again.
"Not a great experience."
06/18/14 Manuel V Augusta
I read some of the comments about this place online, some of them turned out to be true, bugs in the room, people banging on the door at 1:30 A.M., poor maintenance. At least my nonsmoking room did not smell like smoke. Only had 6 or 7 channels on the tv. Some of the things I did find: 1. Bugs in the room, 2. grab bar in shower was missing, 3, end cap on bathroom sink was missing/unfinished, 4. Sink is too big for room, the door can't swing closed, it snags on sink (impossible to have any privacy in bathroom-disgusting, 5. refrigerator door swings wrong direction and is full of rust or grease on exposed side, microwave bracket is leaning, 6. Wall sconce not working (needs light bulb). I will never stay here again.
"Nice and affordable"
06/11/14 Sunny T Asheboro, North Carolina
We really enjoyed staying here. Our room was clean and the staff was very nice and helpful.The room had a microwave,mini fridge and small coffee pot which is something we look for when staying over night while out of town.They do offer a small continental breakfast which is included in the price.And the bed was super comfy! We would stay again.
"An uncomfortable stay"
06/08/14 Wyosoldier Cheyenne, Wyoming
I arrived late at night and was looking for a place at a reasonable price. Their price was good, but people hanging around inside the lobby and outside smoking made me uncomfortable, though they felt at home. The walkway to the room had broken glass on it. The room at first glance looked good. At closer inspection they are struggling to maintain this place. Obviously old furnishings and the sink in the bathroom is something they salvaged. The individual at the front desk struggled with English and it was discouraging to watch him sort through piles of paper to see if he had a room available. They made a copy of my drivers license with my reservation, made me wonder at their typical customer.
06/03/14 Ashley D Augusta
I cant believe this hotel has "Ramada" and "Wyndham" associated with it. There were stains on the ceiling, not one but two outdated microwaves in the same kitchen, the sheets were rough and felt like something bought from the dollar store. The walls were so thin I could hear the people up stairs having relations. The air conditioner had to be tweaked a certain way to work. Very very disappointing.
04/28/14 Craig P Melbourne, Australia
US Masters weekend 2014 we were hosted by the lovely family operated Ramada. The hosts were so accommodating during our stay, sourcing additional bedding and greeting us with refreshing beverage/s. The rooms are complimented with new bedding and the rooms have all you need for a stay in Augusta. The hospitality capped off our stay in Augusta. We leave with a smile on our face and recommend to you.
"Excellent staff and rooms very clean. However hotel looks..."
04/21/14 Heather M Augusta
Excellent staff and rooms very clean. However hotel looks like it is from the 70's. Needs a major update. Would bring in more people with new look and give a better overall experience.
"Poor breakfast but great staff"
04/04/14 J.d. S Evansville, Indiana
Our non-smoking guest room smelled of smoke. Upon our request, the hotel staff promptly and apologetically moved us to satisfactory room. After reporting our guest room's phone book was missing, it was promptly replaced. The lobby computer would not connect to the internet. Their breakfast was poor. There was no juice all 3 days of our stay. The biscuits and gravy the check-in staff told us about never materialized. There was ample variety of cereal the first morning, but the second morning was narrowed down to just Rice Krispies, of which I ate the last box of on the third morning. At least they had plenty of danishes and bagels. The front desk staff was second to none.
First I would like to say thank you to every staff member from housekeeping on up to the owner for going out of their way to help me in many ways. I stayed in 2 different rooms which were both very clean. The hotel is 7 minites away from Fort Gordon, on a pocket off of the main road so it was nice and quiet. Not very far from main shopping centers and restaraunts. The hdtvs and staff kept me in great company. Now for my personal experience: I was hard pressed to find any room available in neighboring hotels due to an influx of Crew workers in town making repairs after a damaging ice storm. Also the masters golf tournament has rooms booked out well in advance. This was the only hotel out of the 5 neighboring that went out of their way to pull strings to make room for me during this booming time of business. They made me feel at home, keeping me company during my week long stay, providing excellent advice, service and assistance. Never have i had a group of people care about me in such an honest way. Twice i had left items in my room after my time and on both occassions the items were waiting for me in their lost and found. Breakfast was always readily available and on time. Even though i was staying alone i didnt even notice with the kind hearts of so many staff surrounding me with warm conversation and words of encouragement. Marika, patrick, gina, rich, and harry i give you all my most sincere thanks and appreciation for your services and open arms. I couldnt have ever gotten set up here with my wife in augusta without you.
02/24/14 Debbie D Waynesboro, Georgia
We had the privilege of spending 8 and half days in a suite at Ramada Augusta. It was a blessing we are still talking about. This is an older hotel - convenient to everywhere location, super clean, quiet with a welcoming and experienced staff. The Manager and his employees were extremely friendly and professional. Everyone was helpful and smiling even though personally they possibly were without power also. We are telling everyone how wonderful our stay was while at this hotel when telling our "ice storm story of 2014"! We would highly recommend this hotel to ANYONE. Completely safe - quiet - clean - friendly staff and Manager. PLUS they did not price gouge. Thank you - thank you - thank you. We have your number in our phone as we choose your hotel over purchasing generators for the next power outage! See you then..............
"The place I never want to stay again!"
02/19/14 Perry H Augusta
spent one night tere last year and it was less than sixty dollars, this time te gut says it will seventy-five dollars a night! If it hadn't been for the ice storm, and no electricity at my home and there was another hotel somewhere else I would not have stayed there. No cable for two days. Roaches in the bathroom. The bed needs to be removed. Huge sink hole in the right quadrant. But I was desperate.
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