the room was clean and enough comfortable. smell of smoke for a NO SMOKE room. the breakfast is bad qualityGenuine Hotels.com guest review
"Over night stay"
We only stayed one night, the room was clean and the kids enjoyed the pool. My only complaint were that the walls seemed thin since we could hear people in the next room talking.Genuine Expedia guest review
"Nice hotel and convenient location"
Hotel was clean, continental breakfast was good and the pool and whirlpool were clean and in great condition. Overall, we enjoyed our stay and would go back in a second.Genuine Expedia guest review
Response by Ramada Trenton Thank you very much for your kind review! We look forward to welcoming you back to Trenton. Best Regards, Ryan Gibbs General Manager
Have stayed here before and will stay here again. I have no complaints.Genuine Expedia guest review
Response by Ramada Trenton Thank you Duncan, we are glad to hear you enjoyed your stay with us! Best Regards, Ryan Gibbs General Manager
We arrived 2 hours late because of the closure of the 401 very difficult drive with extreme weather conditions. I found the girl at the desk not very pleasant that evening. But the next morning the security guard was fantastic. She helped dig out my car and the man clearing the parking lot was great too as he helped push my car out of the snow. The […] front desk Sat morning was great too and they helped with a printout of an alternate route to Ottawa not taking the 401. I was disappointed that the restaurant was closed at 8 when the book in the room said 9, (one of the reasons I had booked that particular hotel). I really didnt want to go out in the weather again. However did find a great restaurant downtown. Again the sat staff was great, but cant say the same for the girl on the desk friday (Jan24). Read moreGenuine Hotels.com guest review
Response by Ramada Trenton It was a frightful night indeed! I am sorry the agent on the night of your arrival did not make you feel welcome but I am glad to hear you enjoyed the rest of your stay despite the strike that was going on at the time. Thank you for taking the time to share your comment and we look forward to having you again. Best Regards, Ryan Gibbs General Manager
Strikers often impair entering and leaving the hotel. Would not recommend until strike over. Management very friendly. Hotel is getting tired, but reasonably clean.Genuine Expedia guest review
No one told me when I booked there was a labour disruption / strike. In the end it did not effect me although was not sure if I would of been able to depart when I needed the next morning.Genuine Hotels.com guest review
"Shelter from the storm"
We pulled into this hotel en route to another destination because of a serious storm. The hotel welcomed us and served us very well.Genuine Hotels.com guest review
"close to where we had to go"
I thought the hotel was very clean, updated; good service; quiet and the b'fast was very nice; I'm gluten free so I was only have to have fruit. The only problem was that some of the staff were on strike and the picketers kept us blocked at both exits for 10 minutes upon arrival and departure.Genuine Hotels.com guest review
We had a great stay. Hotel staff were very helpful. The manager was very kind and helpful and showed us how we could get out in the morning to go to our hockey tournament without being stopped by the picketers out front. We had a great stay and the boys from the team really enjoyed the pool. I enjoyed the hot tub and having our rooms close together […] . Read moreGenuine Hotels.com guest review
not only was our room 100 degrees the employees were on strike and were very rude in the picket line - the staff in the building were great - we were there for an event that we needed to come and go - 2 min wait to get in parking lot and 10 min wait to get out that was per car so when i was 3rd in line it was 30 min to get outGenuine Expedia guest review
"Nice hotel nice price"
We had a very comfortable stay. The hotel is clean and bright. Perfectly located for us near the highway exit, for after a long night drive.Genuine Hotels.com guest review
Was good room was a bit to warm heat was on high when we arrivedGenuine Expedia guest review
Nice place. Very close to the 401, so it's a great commuter property. There's a McDonalds and a Tim Horton's nearby, 100 m or so. Pretty good value for the money. The beds were excellent, like a Hilton property... we weren't expecting the beds to be that good. Overall, solid, good value.Genuine Hotels.com guest review
Despite half the employees being on strike while we were there, the service was outstanding and rooms, pool and hotel clean. What more can one ask for?Genuine Hotels.com guest review
"Sad restaurant experience"
The hotel facilities were excellent. All staff were friendly. The room was excellent. The big disappointment was the supper restaurant. The food was terrible and the prices were so out of sight that they virtually spoiled tour stay. The free breakfast was excellent. Avoid this restaurant at all costs.Genuine Hotels.com guest review
Just a heads up. The main enterance to the parking lot is blocked by workers who are on strike. It's takes two minutes to enter and 10 minutes to leave. Wish I would have known before I booked as I would of picked somewhere else.Genuine Hotels.com guest review
"Staff on Strike - facts only, no opinion ."
the facts only - no opinion stated. Nov 12 /2013 - unionized staff have been on strike for about 40 days. union staff will prevent your entrance to hotel for 2 mins, and hold your car for 10 mins when leaving. hotel amenities (pool , room service) are closed. there is a free breakfast in the mornings. condition of bathroom - tile has visible grout mold. […] other peoples hair on towels. sheets not completely fresh. no shampoo or conditioner in room. carpet not fully vacuumed. Read moreGenuine Hotels.com guest review
"hotel was close to where we were visiting."
The room was clean. Staff that was working were excellent. and even the ones on strike were polite. due to the strike we received free breakfast. thank you. the pool looked like it would have been nice and i wish it had been open when we booked the room.Genuine Expedia guest review
Ramada is a great location in Trenton . We were never notified of the staff on Strike . it made for a lot of added stress .. We were held up getting on to property for 2 mins , but then they held us for 10 min to get out .. Fine if you are the only car , it took 50 mins to get off site. Very upsetting We would have cancelled our stay and gone to another […] hotel, had Hotels .com notified us of the strike. Very disappointing stay !!! All staff working were great .. Will never stay at another hotel that is in a labor dispute!!! Read moreGenuine Hotels.com guest review
Very nice bed, dates bathroom and labour dispute picketers which kept us from leaving the parking lot for 45 minutes.Genuine Hotels.com guest review
Very disappointed with the Ramada people for not informing us of the labour dispute and all the delays and inconveniences . The pool had limited hours and that was important to the hockey team . The manager was arragant and could care less about the hotels patrons .Genuine Hotels.com guest review
"NIce hotle, but picket lines"
The hotel and staff were nice and doing they best they could as only NON-UNION staff was there. I was most displeased no one told me about the labor strike and picket lines that can detain you 2 min in and 10 minutes out of the hotel unless you drive through the muddy back yard up a hill to a parking lot. The hotel was fine, But No one told me about […] the strike which made the stay VERY inconvenient. Should have been disclosed as I was prepaid. Read moreGenuine Hotels.com guest review
"They have a Labour Dispute right now!"
There is a labour dispute between the hotel and its workers which, SHOULD BE indicated before reservation!.Genuine Expedia guest review
"under the circumstances"
hotel workers were on strike and held up the customers coming and going into the hotel, they did let us go most of the time because we were attending a funereal,,none of the amenities was working, but the management and those in attendance did their best to accommodate their guests, we should have been told of the strike when we booked the roomsGenuine Expedia guest review
"Clean and quiet"
The room was clean and quiet although the bathroom was the size of a closet. There were two comfy chairs in the room but you couldn't sit in them as there was no room as they were butt up against one of the two double beds. Not queen beds, double beds. Getting to our room was also a lesson in patience. We wound around many corridors before finding our […] room. We had to take an elevator to our floor, but then descended 4 stairs to get to our floor? Not fun with heavy suitcases. As the room was fairly inexpensive by todays standards, I would stay again knowing what to expect. Read moreGenuine Hotels.com guest review
"Stop on the way back"
We went back to Montreal and had to stop for one night there. By mistake I booked the hotel online for next day but the lady easily fixed the problem and found nice room for us. To our satisfaction we used pool and sauna - nice! The room and bed were just fine. There is a lot of fast food around. At morning we said Good bye and left.Genuine Hotels.com guest review
"Great location and pleasant staff."
This hotel is perfect for any family who is looking to take in all of the beautiful Provincial Parks in the region. It's location is perfect, just a stone's throw off the highway. The hotel was clean and staff were very accommodating over our 4 day stay. It is always a challenge to find a nice property that caters to families travelling with pets, but […] the Ramada Trenton was a great choice and we will definitely be back. Read moreGenuine Hotels.com guest review
Room was mediocre. There was a party next door which kept us up till very late.Genuine Expedia guest review
Slightly noisy with garbage truck outside my window and a dog barking in the hotel.Genuine Expedia guest review
Excellent service and cleanliness. Good location and close to the 401Genuine Expedia guest review
"Great overnight stay !"
Great place to stay compare to price vs quality; quiet & clean. Front desk very friendly & professionnal when we had to ask for extras... thank you !Genuine Expedia guest review
"Great place to stay !"
It's a nice place, pool is clean, room are nice except the matress who are too soft but overall it's a great place to stay and we will be back ! The food at the restaurant was surprisely good, better then what we've heard !Genuine Expedia guest review
Excellent stay....however wife was disappointed as deck was warm but pool was cooool...I had visions of using the hot tub (for four days prior to visit) BUT tub was out of service...extended hot shower was an adequate replacement.Genuine Hotels.com guest review
ConvenientGenuine Hotels.com guest review
"midsummer get away"
Found the hotel was clean and the staff on the whole were very pleasant to deal with. We had the unfortunate experience of having the hydro out for 3 hours due to a storm. The staff at the front desk were not helpful when we asked about where to get food. I decided to try and order a pizza but due to the power outage the phones in the rooms did not […] work. Since that was not an option we went out to see what we could find.......the woman at the desk knew that I was going to call for a pizza and asked why I didn't. When I told her that the phone in the room didn't work there was no offer to call for me as the main line to the hotel was working. (someone had called while I was there trying to book a room) Anyway we found pizza and return to the room to eat.(of course the hydro returned as we entered the hotel) Angie who works in the dining room saw that we had food and offered us plates and any required cutlery etc. That pleasant gesture made the experience of the front desk clerk less annoying. Read moreGenuine Expedia guest review
The hotel was good but the rate you pay for the room was high. Friends stayed in downtown Toronto for less than we paid in Trenton on the same weekend that is the only complaintGenuine Expedia guest review
The hotel was clean and right off the highway which was convinient. The hotel wasn't busy so we had the pool/hot tub to ourselves for at least an hour. The only issue we had was when we were trying to figure out where to eat dinner. The in room guest book advertised that there was a Kelsey's in town, and Ramada guests get 10% off their meals. When we […] drove to the restaurant we found out that it didn't exist anymore and was renamed "landings". We ate there- it's basically Kelsey's with a new name but didn't recieve any discount. Read moreGenuine Hotels.com guest review
"close to 401"
Hotel is a bit worn, but they are doing some renovations, so this should improve.I would stay here again.Genuine Hotels.com guest review
"one of the best"
Was great, clean, would come back again, very good locationGenuine Expedia guest review
Nice for a short stay!!!Quiet place with good beds and good swimming pool!! Perfect for a stopover on the way!!!Genuine Expedia guest review
"To be avoided by tall people"
A very unhappy lady at reception. Beds were tiny and the pillows did not smell fresh. Had to cover it with a towel to be able to sleep. Tiniest bathroom with a dinky toilet. Shower worked well.Genuine Expedia guest review
Hotel being renovated, no notice on Expedia nor any signage at the hotel.Workers started bangjng at 8 am. Hot tub very small, pool okay, sauna takes forever to heat up.(Over 1/2 hour.) Taps leaked in room, windows didn't open in the room extremely stuffy.Heater/air conditioner very loud.Genuine Expedia guest review
"Close to my event"
Very goodGenuine Hotels.com guest review
"Very clean & pleasant hotel"
Enjoyed our stay at this hotel. It was conveniently located to the highway but the room was very quiet & I did not hear any traffic. The only downside was the restaurant was under renovation.Genuine Hotels.com guest review
"Cluttered but clean"
A lot of cabling, hard to reach outlets, lights didn't all work, more chairs than I could use, had to move desk chair to leave room between desk and chair. Heating/cooling required a lot of experimenting to get comfortable temp. Bed was comfortable enough. Pillows too small to wrap around.Genuine Hotels.com guest review
I have stayed at this location for a number of years and am now findng the facility very tired. It really needs some upgrading. The service is good, the location, for me, is excellent however because it is getting run down it just doesn't seem as clean. Also where did all the tables and chairs go from the pool area?Genuine Hotels.com guest review
"served its purpose for a short 1 night stay."
It served its purpose for a short 1 night stay. It was clean and the staff was friendly. It was a bit of a maze trying to find the gym and it's not much of a gym. The pool looked nice but I forgot my suit.Genuine Expedia guest review
The hotel was nice looking from the outside. The room was clean and comfortable. The woman on staff the friday night we arrived was pleasant and helpful, even providing us with a map to where where we were going.The bed and pillows were also very comfortable. We tried to go for breakfast the Sunday morning and ended up leaving. It was terrible and pricey. […] I would stay there again with expedia, the rate was very good. Read moreGenuine Expedia guest review
Stay was great, only 1 nite, but it was quiet and very comfortable. Staff were helpful and the pool and hot tub were great!!!Genuine Expedia guest review
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