All hotels in Vienna, Austria
1 room, 2 adults
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Landstrasser Hauptstrasse 28, Vienna, Vienna, 1030, Austria, ‏‎800-491-6126
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4.3 / 5Excellent

Score breakdown (from 358 reviews)

Average rating for:

  • Cleanliness
    4.4
  • Service
    4.3
  • Comfort
    4.2
  • Condition
    4.2
  • Neighborhood
    4.4
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5.0 / 5Outstanding
Very convenient access from Vienna Airport by S7 to Wien-Mitte, a 5 minute walk away from the hotel. Easy access to all areas of Vienna by the U-bahns that connect there as well. When we checked in, we were told our room is a "nice big room." Turns out we were upgraded to a two-floor suite! What a wonderful experience and room, and upon settling in , housekeeping immediately came to set up the sofa bed for us. Overall one of the best hotel experiences I have had, and the location is unbeatable. Highly recommended.
Genuine Hotels.com guest review
2 night family trip Aug 22, 2015
Tingyu
US
3.0 / 5Good
The temperature was 99 degrees and the air conditioner didn't work well.
Genuine Hotels.com guest review
2 night trip Aug 8, 2015
Linda B.
US
4.0 / 5Excellent
"Lovely European Hotel"
Lovely European hotel, great staff, good location, very clean and comfortable. But the air conditioning was not working well during a very hot spell and the Wifi didn't work consistently unless using it in the lobby area. Otherwise, it was charming and we would stay there again.
Genuine Hotels.com guest review
4 night romance trip Jul 23, 2015
Andrea
US
5.0 / 5Outstanding
"Nice Hotel"
Wonderful hotel. Not far from subway, bus stop, & restaurants. The room was very clean, furnishings were nice & in good shape, No noise in hall or from other rooms. Entire Hotel Staff made our stay more enjoyable. They were very friendly and helpful. I would highly recommend this hotel.
Genuine Hotels.com guest review
4 night trip with friends May 25, 2015
Timothy
US
5.0 / 5Outstanding
"great hotel at a great location"
Very pleasand experience. Clean room and nice staff. One thing is that actually do not have an onsite parking. There is a public garage a block away which gives hotel guests a discounted rate.
Genuine Hotels.com guest review
2 night romance trip May 22, 2015
Pavel
US
4.0 / 5Excellent
"Convenient to downtown Vienna"
WIFI was out for the first day of our visit, except for the lobby. Room was nice and quiet, clean. Staff was a little confused dealing with our laundry, but could have been partly due to my lack of German.
Genuine Expedia guest review
Other trip May 12, 2015
Dennis
US
4.0 / 5Excellent
"Small twin bed rooms but habitable."
Typically small room for a European hotel. Especially for two people. Staff was friendly. Hotel is located near Vienna Mitte Train Station. Pricey but by no means a four star hotel. Acceptable for a few nights.
Genuine Hotels.com guest review
5 night family trip Mar 28, 2015
A Traveler
US
4.0 / 5Excellent
"nice hotel close to all communications- tipical Au"
service should be better.when you come from garafe full of different things it is imposible to plece it enwhere. The same is if you come by taxi, undergraound - more service on arriwal. Upon that, everything is ok.everything OK
Genuine Expedia guest review
Other trip Mar 21, 2015
marijan
US
4.0 / 5Excellent
"Nice Hotel!"
Though the entrance to the hotel is hidden and a bit complicated to locate - for a first time guest, the hotel has good amenities with clean rooms. Above all, excellent service!
Genuine Expedia guest review
Other trip Jan 6, 2015
Eunice
US
5.0 / 5Outstanding
"Lovely stay. Great location"
Great hotel and location. Very happy with everything and would happily stay here again.
Genuine Hotels.com guest review
3 night trip with friends Jan 1, 2015
Brandy
US
5.0 / 5Outstanding
"Nice hotel close to Wien Mitte"
Very nice, modern, and clean hotel only a few minutes walk from Wien Mitte station. Room was large by European standards and was immaculately clean. Very helpful staff. You can reach Stephensdom in a leisurely 15 to 20 minute walk, or hop on the U-Bahn at Wien Mitte - Landstrasse and go wherever you wish. Good restaurant attached to the hotel serving traditional Austrian dishes. Just a few doors down from the hotel is a Billa for convenient grocery shopping.
Genuine Hotels.com guest review
4 night trip Dec 12, 2014
RONALD
US
5.0 / 5Outstanding
"Very happy to have stayed here"
Lovely hotel, quiet; very comfortable room. Most helpful front desk staff. Near the train from the airport. And, a 10-15 minute walk from the center of Vienna.
Genuine Hotels.com guest review
3 night trip with friends Dec 5, 2014
jane
US
5.0 / 5Outstanding
"Grand experience"
Considering I had spent the previous nights sleeping on the floor of a dorm room, any hotel would have been a welcome experience but the experience here was nothing short of wonderful. The room was lovely, the staff was helpful and the location was very convenient as it is only a couple minutes walk to the Landstrasse station. I would definitely recommend to fellow travelers. Cheers!
Genuine Hotels.com guest review
5 night trip with friends Nov 4, 2014
A Traveler
US
5.0 / 5Outstanding
"Vienna charmer"
Fabulous place! I'd stay again in a heartbeat. It's centrally located, with easy access to public transportation, terrific shopping, and good neighborhood.
Genuine Hotels.com guest review
4 night trip Oct 25, 2014
Marjorie
US
4.0 / 5Excellent
"Hitting the Roof"
Ask for a room NOT on the top floor. Our room was under the eaves of the roof, and I kept hitting my head on the sloped ceiling both in the bedroom AND the shower! Otherwise, we had good service and a good breakfast buffet. It's only a few minutes walk to the U-Bahn where you can travel anywhere in Vienna for 2.2 Euros.
Genuine Hotels.com guest review
1 night trip with friends Sep 28, 2014
carol
US
5.0 / 5Outstanding
"quiet, comfortable, close to center and CAT"
Hotel is within few minutes from CAT for airport transfer and metro (U). It is quiet because windows face the yard instead of busy street. Nice, comfortable bed. Good is not huge but quite large considering it is in the older part of Wein. Free internet is quite slow but sufficient for checking e-mail. Breakfast was not included in my rate. It is not cheap, around 17 euros. Take this into account when comparing rates.
Genuine Hotels.com guest review
1 night trip Sep 21, 2014
A Traveler
US
5.0 / 5Outstanding
"Close to CAT / Landstrasse Wien-Mitte"
This hotel is perfectly situated if you need to get to and from the airport on a tight schedule. It is a five minute walk from the Hotel to the Landstrasse Wien-Mitte station/CAT. The staff members I interacted with were helpful and spoke perfect English. My room was fine.
Genuine Hotels.com guest review
1 night trip Aug 16, 2014
PFT
US
5.0 / 5Outstanding
"Very charming tunneled walkway location."
Our room with twins was a welcome refuge to return home to after long days of walking and taking the excellent public transportation. This hotel has all the creature comforts Westerners hope for like AC, crisp white linens and duvets and pillows of top quality. Our room had a bath for soaking aching muscles and reading lamps for each bed. Cable TV and minibar fridge and separate toilet room. Our windows opened to the outside and yet was very quiet. We never took the breakfast option which was something like 17 euros.
Genuine Hotels.com guest review
4 night trip with friends Jun 22, 2014
Deborah
US
4.0 / 5Excellent
"Nice hotel near city center"
The hotel was easy to find and in a quiet but attractive neighborhood. Parking was easy, we were upgraded to a suite with free mini bar, staff was friendly. The only drawbacks: the shower did not have much headroom, and it was a bit of a walk to the more happening parts of the city center. But overall I'd recommend it. Good value.
Genuine Expedia guest review
Other trip Jun 25, 2014
liz
US
5.0 / 5Outstanding
"Conveniently located to Wien Mitte"
This is a nice clean hotel, with spacious rooms. We selected it because it was less than a 10 minute walk to the Wien Mitte Landstrasse station. It's also close to StadtPark. There is also a good restaurant next to the hotel,
Genuine Hotels.com guest review
1 night trip May 5, 2014
Terri
US
4.0 / 5Excellent
"Location location location"
This hotel is very close to the Landstrasse Hauptstrasse train/metro station; also (if you're a good walker) close to the historic center of Vienna. One can take the train from the airport and then walk 3 blocks to this hotel (obviously if you don't have a lot of luggage. The staff was VERY eager to be helpful. On the downside, if you like to sleep with the window open there is a lot of noise from the cobblestone alley on which the hotel is situated, until about midnight.
Genuine Hotels.com guest review
5 night trip Apr 4, 2014
A Traveler
US
5.0 / 5Outstanding
"Great staff just adds to the good value"
Very friendly and helpful staff from the arrival to the departure. They set the bar high, and that extends the good value for the cost of the stay.
Genuine Hotels.com guest review
1 night business trip Mar 15, 2014
Y_guY
US
4.0 / 5Excellent
"Vienna Vacation"
Quiet hotel, easy to find, near the metro so the whole city is just minutes away.
Genuine Expedia guest review
Other trip Jan 9, 2014
A Traveler
US
5.0 / 5Outstanding
"Adorable Alley"
This hotel is adorable. The staff were nice and efficient, the room was clean and well appointed. The only thing off an excellent standard was getting into the bed on one side was awkward due to the layout of the room, but it did not bother me much.
Genuine Hotels.com guest review
2 night romance trip Dec 13, 2013
Ciara
US
5.0 / 5Outstanding
"nice, clean and convienient"
The hotel was very nice as well as the staff. The location was excellent 5 minute walk to the metro station, a main hub. The sites could be walked to or you can go by metro. Travel to and from the airport was easy by mass transit. I would recommend this hotel to a friend and would stay there again.
Genuine Expedia guest review
Other trip Oct 28, 2013
roger
US
1.0 / 5Poor
"not for handycap"
no one help with our bags!! One of the bags broke, the ground was difficult for the wheels (bag)
Genuine Expedia guest review
Other trip Oct 17, 2013
maria
US
5.0 / 5Outstanding
Perfect!
Genuine Venere guest review
Other trip Oct 8, 2013
A Traveler
US
4.0 / 5Excellent
"Lovely hotel - location not for wheeled luggage"
We had an overnight stay in Vienna due to a flight connection the next day. It's in a good location to walk into the center of the city, especially to visit St. Stephen catherdral. Only problem is the long cobblestone street leading to the hotel entrance. -- Service, good. Beds are very comfortable. Shower/bath works well, but glass door could be sealed better. -- Glad that it's not far from the train station, with some good restaurants nearby.
Genuine Hotels.com guest review
1 night trip Sep 2, 2013
Betty
US
5.0 / 5Outstanding
"Great Hotel Location and Value"
The staff was excellent! Every time I had a question or needed assistance, they were right there. Close to the key Metro stops and the main Vienna attractions. Numerous choices for restaurants and ice cream very close by. Front desk arranged airport transport door to door at a reasonable rate Flawless service with a smile!
Genuine Hotels.com guest review
2 night trip Jul 21, 2013
Walt K
US
5.0 / 5Outstanding
"Typical Viennese hotel"
The entrance of this hotel is through a courtyard street, with little shops and an al fresco restaurant. The hotel also has an attractive winter garden and very ample rooms.
Genuine Expedia guest review
Other trip Jun 22, 2013
Maria
US
5.0 / 5Outstanding
"May not be best for certain people"
Situated in the middle of a city block, it is not really close to a street & the cab driver didn't know the easiest access through a parking area. The nicely equipped room, with two bathrooms, was situated on two levels; guests need to know about having to climb steep narrow stairway to access sleeping level.
Genuine Hotels.com guest review
2 night trip Apr 18, 2013
Timbo
US
5.0 / 5Outstanding
"Very nice experience."
The hotel has a great location. Nice and quiet, but easy to get around and walk the city.
Genuine Expedia guest review
Other trip Apr 23, 2013
A Traveler
US
4.0 / 5Excellent
"Nice hotel"
Nice hotel relativelly close to the center. Seems like garage access needs to be managed somehow.
Genuine Hotels.com guest review
3 night business trip Mar 11, 2013
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

3.0 / 5Good
"Disappointment stay during summer"
I have been staying at Mercure since last year, however I'm disappointed that the air-conditioner is not working properly throughout my stay for 14 days despite I've made several calls to your staff including change to other room but rejected. A table fan was provided to me and the room still very warm. I'm considering your hotel is not a suitable hotel for summer stay in Vienna.
Genuine Hotels.com guest review
1 night business trip Jul 24, 2015
Chin Chin
AS
4.0 / 5Excellent
"Nice hotel. Would stay again"
Nice location. Hotel is a little run down. Aircon couldn't cope with the temperature being 35 degrees. Our room was next to the main aircon unit, which was loud during the night. Apart from that everything was good. Easy walk into the main sightseeing areas
Genuine Hotels.com guest review
2 night romance trip Jul 24, 2015
Catherine
AU
3.0 / 5Good
"Austria Visit!"
Great staff ,good location only drawback is there is no air conditioning and room was like a sauna.Staff did all they could to help but room was still a little warm. Room was in a great location from train station to and from airport and subway through city.Restaurant on site was also very good with friendly service.
Genuine Hotels.com guest review
3 night romance trip Jul 7, 2015
Dawn E
CA
5.0 / 5Outstanding
"perfect"
It was perfectly,comfortable,good location
Genuine Hotels.com guest review
5 night family trip May 31, 2015
Gabriela
IE
4.0 / 5Excellent
"A taste of the Beidermeier era"
A very well presented hotel and comfortable to stay at.
Genuine Hotels.com guest review
2 night romance trip Jun 19, 2015
Carey
AU
3.0 / 5Good
"Average"
Not top category hotel. The gym is hot like the sauna and the room with a bit of dust; rooms are too warm as well. Breakfast very expensive.
Genuine Hotels.com guest review
2 night business trip Apr 17, 2015
A Traveler
GB
4.0 / 5Excellent
"NA"
NA
Genuine Hotels.com guest review
3 night family trip Jun 4, 2015
A Traveler
AS
5.0 / 5Outstanding
"Very nice hotel with good location"
This hotel is located near Wien Mitte, which is perfect for transportation. A room was cozy and well organized with traditional tastes. I love it.
Genuine Hotels.com guest review
3 night family trip May 15, 2015
Yeonwha
GB
5.0 / 5Outstanding
"The Perfect Hotel"
I was in Vienna for a 3 day conference and wanted a quiet comfortable Hotel near to communication links and the old town. This hotel is just a few hundred meters from the train station, the U and the edge of the Old town. It was in a quiet side street, close to local shops and was well priced, clean and well managed. In short perfect.
Genuine Hotels.com guest review
3 night business trip Apr 21, 2015
A Traveler
GB
3.0 / 5Good
I was not happy with the services, as they only tidy up the room. They did not clean the toilet at all e.g. sink and bathtub. I was not happy with the bed as well, the mattress was quite old and not comfortable at all. I got a very bad back ache during my stay in this hotel.
Genuine Expedia guest review
Other trip Apr 22, 2015
A Traveler
GB
5.0 / 5Outstanding
"Stay at Mercure Biedermeier Vienna"
We really liked this hotel. Everything about it was good. Very comfortable, good location, great service.
Genuine Hotels.com guest review
3 night romance trip Mar 31, 2015
Jonathan
GB
4.0 / 5Excellent
"Hotel was very close to city centre"
Went to vienna for a city break, hotel was close to city centre lots to see map a must
Genuine Expedia guest review
Other trip Mar 31, 2015
A Traveler
GB
5.0 / 5Outstanding
"Great location, well designed rooms."
We stayed in one of the suites and can only speak extremely highly of this hotel. This has been our 3rd stay and we always choose to stay here, because the staff are super friendly, the rooms are extremely clean and comfortable and the location is superb (5 mins. by underground into the city centre) - although it is already technically in the centre of Vienna.
Genuine Expedia guest review
Other trip Mar 2, 2015
A Traveler
GB
4.0 / 5Excellent
"Vienna"
Grand Hotel Mercure Biedermeier is a well known and established hotel close to transportation and attractions. A car is not necessary as every attraction can be reached with the refined public transport system. This hotel serves a very good breakfast and offers dinner, although is limited, quality of dinner way under expectation for a hotel of this category, the staff was very friendly and helpful.
Genuine Hotels.com guest review
7 night romance trip Dec 16, 2014
Ursula
CA
5.0 / 5Outstanding
"Great stuff. Recommended."
Excellent overall. Sauna is great bonus. Friendly staff, delicious breakfast. 10/10 would stay again.
Genuine Hotels.com guest review
1 night romance trip Jan 6, 2015
A Traveler
AU
5.0 / 5Outstanding
"New years party!"
Fantastic
Genuine Hotels.com guest review
2 night trip with friends Dec 30, 2014
A Traveler
GB
4.0 / 5Excellent
"Well located for city exploring and transportation"
This Mercure was one of the better in the chain. It is well located for walking and transport links, and is on a quiet shopping lane with no traffic noise. The staff was friendly, rooms were very clean, and the heating and water was hot (which is important in the Vienna winter). We did not have breakfast in the hotel as there are a number of excellent cafe's and bakeries nearby to choose from. I would stay at this hotel on future visits to Vienna.
Genuine Expedia guest review
Other trip Dec 31, 2014
A Traveler
GB
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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