"Lovely stay. Great location"
Great hotel and location. Very happy with everything and would happily stay here again.Genuine Hotels.com guest review
"Nice hotel close to Wien Mitte"
Very nice, modern, and clean hotel only a few minutes walk from Wien Mitte station. Room was large by European standards and was immaculately clean. Very helpful staff. You can reach Stephensdom in a leisurely 15 to 20 minute walk, or hop on the U-Bahn at Wien Mitte - Landstrasse and go wherever you wish. Good restaurant attached to the hotel serving […] traditional Austrian dishes. Just a few doors down from the hotel is a Billa for convenient grocery shopping. Read moreGenuine Hotels.com guest review
"Very happy to have stayed here"
Lovely hotel, quiet; very comfortable room. Most helpful front desk staff. Near the train from the airport. And, a 10-15 minute walk from the center of Vienna.Genuine Hotels.com guest review
Considering I had spent the previous nights sleeping on the floor of a dorm room, any hotel would have been a welcome experience but the experience here was nothing short of wonderful. The room was lovely, the staff was helpful and the location was very convenient as it is only a couple minutes walk to the Landstrasse station. I would definitely recommend […] to fellow travelers. Cheers! Read moreGenuine Hotels.com guest review
Fabulous place! I'd stay again in a heartbeat. It's centrally located, with easy access to public transportation, terrific shopping, and good neighborhood.Genuine Hotels.com guest review
"Hitting the Roof"
Ask for a room NOT on the top floor. Our room was under the eaves of the roof, and I kept hitting my head on the sloped ceiling both in the bedroom AND the shower! Otherwise, we had good service and a good breakfast buffet. It's only a few minutes walk to the U-Bahn where you can travel anywhere in Vienna for 2.2 Euros.Genuine Hotels.com guest review
"quiet, comfortable, close to center and CAT"
Hotel is within few minutes from CAT for airport transfer and metro (U). It is quiet because windows face the yard instead of busy street. Nice, comfortable bed. Good is not huge but quite large considering it is in the older part of Wein. Free internet is quite slow but sufficient for checking e-mail. Breakfast was not included in my rate. It is not […] cheap, around 17 euros. Take this into account when comparing rates. Read moreGenuine Hotels.com guest review
"Close to CAT / Landstrasse Wien-Mitte"
This hotel is perfectly situated if you need to get to and from the airport on a tight schedule. It is a five minute walk from the Hotel to the Landstrasse Wien-Mitte station/CAT. The staff members I interacted with were helpful and spoke perfect English. My room was fine.Genuine Hotels.com guest review
"Very charming tunneled walkway location."
Our room with twins was a welcome refuge to return home to after long days of walking and taking the excellent public transportation. This hotel has all the creature comforts Westerners hope for like AC, crisp white linens and duvets and pillows of top quality. Our room had a bath for soaking aching muscles and reading lamps for each bed. Cable TV and […] minibar fridge and separate toilet room. Our windows opened to the outside and yet was very quiet. We never took the breakfast option which was something like 17 euros. Read moreGenuine Hotels.com guest review
"Nice hotel near city center"
The hotel was easy to find and in a quiet but attractive neighborhood. Parking was easy, we were upgraded to a suite with free mini bar, staff was friendly. The only drawbacks: the shower did not have much headroom, and it was a bit of a walk to the more happening parts of the city center. But overall I'd recommend it. Good value.Genuine Expedia guest review
"Conveniently located to Wien Mitte"
This is a nice clean hotel, with spacious rooms. We selected it because it was less than a 10 minute walk to the Wien Mitte Landstrasse station. It's also close to StadtPark. There is also a good restaurant next to the hotel,Genuine Hotels.com guest review
"Location location location"
This hotel is very close to the Landstrasse Hauptstrasse train/metro station; also (if you're a good walker) close to the historic center of Vienna. One can take the train from the airport and then walk 3 blocks to this hotel (obviously if you don't have a lot of luggage. The staff was VERY eager to be helpful. On the downside, if you like to sleep […] with the window open there is a lot of noise from the cobblestone alley on which the hotel is situated, until about midnight. Read moreGenuine Hotels.com guest review
"Great staff just adds to the good value"
Very friendly and helpful staff from the arrival to the departure. They set the bar high, and that extends the good value for the cost of the stay.Genuine Hotels.com guest review
Quiet hotel, easy to find, near the metro so the whole city is just minutes away.Genuine Expedia guest review
This hotel is adorable. The staff were nice and efficient, the room was clean and well appointed. The only thing off an excellent standard was getting into the bed on one side was awkward due to the layout of the room, but it did not bother me much.Genuine Hotels.com guest review
"nice, clean and convienient"
The hotel was very nice as well as the staff. The location was excellent 5 minute walk to the metro station, a main hub. The sites could be walked to or you can go by metro. Travel to and from the airport was easy by mass transit. I would recommend this hotel to a friend and would stay there again.Genuine Expedia guest review
"not for handycap"
no one help with our bags!! One of the bags broke, the ground was difficult for the wheels (bag)Genuine Expedia guest review
"Lovely hotel - location not for wheeled luggage"
We had an overnight stay in Vienna due to a flight connection the next day. It's in a good location to walk into the center of the city, especially to visit St. Stephen catherdral. Only problem is the long cobblestone street leading to the hotel entrance. -- Service, good. Beds are very comfortable. Shower/bath works well, but glass door could be sealed […] better. -- Glad that it's not far from the train station, with some good restaurants nearby. Read moreGenuine Hotels.com guest review
"Great Hotel Location and Value"
The staff was excellent! Every time I had a question or needed assistance, they were right there. Close to the key Metro stops and the main Vienna attractions. Numerous choices for restaurants and ice cream very close by. Front desk arranged airport transport door to door at a reasonable rate Flawless service with a smile!Genuine Hotels.com guest review
"Typical Viennese hotel"
The entrance of this hotel is through a courtyard street, with little shops and an al fresco restaurant. The hotel also has an attractive winter garden and very ample rooms.Genuine Expedia guest review
"May not be best for certain people"
Situated in the middle of a city block, it is not really close to a street & the cab driver didn't know the easiest access through a parking area. The nicely equipped room, with two bathrooms, was situated on two levels; guests need to know about having to climb steep narrow stairway to access sleeping level.Genuine Hotels.com guest review
"Very nice experience."
The hotel has a great location. Nice and quiet, but easy to get around and walk the city.Genuine Expedia guest review
Nice hotel relativelly close to the center. Seems like garage access needs to be managed somehow.Genuine Hotels.com guest review
My friend and I stayed for 1 night in this hotel. We booked a Classic room with two single beds. Overall, the room was cosy but much smaller than expected. We visited in July and understandably the air conditioning was cooling the room. The problem is that regardless of the settings of the air conditioning, the room was always a bit too cold for our […] taste. We ended up sleeping curled up in our blankets to keep ourselves warm. Another thing I didn't quite like was that although we had access to internet in the evening, when I tried to connect on the morning (before checking-out) there was an error message saying that we are not checked in. I guess the system assumes that since we were only there for one night, we should not be granted internet access upon waking up in the morning. Hours before the check-out time! Finally, at about 8am, when we were just waking up, we heard how somebody unlocked our door, opened it, and then closed it without coming in. I immediately jumped out of my bed, rushed to the door, opened it and saw a woman standig in the hallway. She apologized but didn't say anything more. I assume she was the cleaning lady. But still, this unexpected visit so early in the morning disturbed me and my friend. Overall, I would say we paid for a 4-star hotel (that indeed looks like a 4-star one) but got service as if it was 3-star at most. My advice would be: book it if you get a deal on the price, but don't spend too much on it. Read moreGenuine Expedia guest review
"Satisfactory hotel with supportive employees"
In overall I was pleased to stay Mercure Grand Hotel. Staff was very helpful and kind. Wireless internet connection was working properly throughout the hotel and speed was decent. I found the room view unsatisfactory. It was looking for just a corridor and you can see the other room's window just opposite. You cannot keep your window open. Secondly, […] room size was not good when compared to a 4 star hotel. Nevertheless, I recommend this hotel if you have relatively good price. Read moreGenuine Expedia guest review
Lovely hotel down a charming alley. Less than 15 min stroll to downtown Vienna through Stadtpark. Gave us a comprehensive Explore Vienna in 72 hours tour book and explained the Vienna card, which saved us money and time. Was able to see everything mentioned by following their suggestions. Even had time to see a few extras because we had 4 days..The […] train sation short walk away as well. Read moreGenuine Hotels.com guest review
Grand Hotel Mercure Biedermeier is a well known and established hotel close to transportation and attractions. A car is not necessary as every attraction can be reached with the refined public transport system. This hotel serves a very good breakfast and offers dinner, although is limited, quality of dinner way under expectation for a hotel of this […] category, the staff was very friendly and helpful. Read moreGenuine Hotels.com guest review
"Great stuff. Recommended."
Excellent overall. Sauna is great bonus. Friendly staff, delicious breakfast. 10/10 would stay again.Genuine Hotels.com guest review
"New years party!"
FantasticGenuine Hotels.com guest review
very nice stay, thoroughly enjoyed the spacious rooms and freindly staff.Genuine Hotels.com guest review
Excellent facilities and room size. Was a bit further from the city centre and main train station than I had thought but was still in a vibrant area and within 15min walk or short ubahn trip. Enjoyed the functional gym and supermarket next door. Would recommend to others.Genuine Hotels.com guest review
"AC was not working"
Airconditioning was not working. Room was suffocating and got extreemly hot. Bfast was good.Genuine Hotels.com guest review
"Grand Hotel Mercure, Vienna"
The Hotel met our requirements in every way. Easy check in, large pleasant rooms, ambience, polite staffGenuine Expedia guest review
Good place to stay easy walk to city, very pleasant facilities ,new train station will make access easierGenuine Hotels.com guest review
"Clean and helpful with a good location."
Very friendly staff, clean room and good facilities. The hotel is located just a short walk from the central station and with the city airport train arriving into the central station this hotel is very convenient. The neighborhood is a quiet one with everything closing by 9 or 10pm. But with the city center an easy walk our subway ride away that want […] to much of a problem. Read moreGenuine Hotels.com guest review
"Good hotel and easy to reach from the airport"
Hotel is officially rated 4* which is true overall but maybe just based on the bedrooms it might be 3*. Our room was quite hot in October even with heat set to minimum as the air-con in Europe in hotels is not on from Autumn till Spring. Needed windows open but our room was still very quiet and temperature fine then. Rooms were very clean. Included […] breakfast was excellent in a nice breakfast room but it gets very busy at certain times as this is a large hotel. Hotel location is very good as it is only a few minutes walk from Wien Mitte/Landstrasse S and U-Bahn station from the airport (use S7 line rather than the CAT as it is only a fraction of the cost!) and the Rocchusgasse U-Bahn station is just as near. It is easy to walk from the hotel to almost anywhere in Vienna; for example, the Stadtpark can be reached in 10 minutes walk. The hotel offers a free Saturday morning walking tour for 2 hours that starts from another Mercure hotel in Fleischmarkt that is very interesting with good guides. I would recommend this hotel and stay there again myself. Read moreGenuine Hotels.com guest review
"4 star hotel what a joke"
impertinant front desk employee. Never will returnGenuine Expedia guest review
Excellent value. Hotel is very nice and location is 10 minute walk from airport train. Stayed at both Hilton and Mercure I paid only $100 per night whereas Hilton was $300.Genuine Hotels.com guest review
"Good Hotel close to main u-bahn station"
Good hotel located close to main u-bahn and railway station. Charming location with narrow “gasse” leading to main entrance. Helpful, friendly and efficient staff. Rooms are small but beds comfortable. Free Wi-Fi. Very nice breakfast with excellent food selection. Breakfast can get very busy because of the travel groups.Genuine Expedia guest review
The hotel was very clean and well maintained. The staff were very friendly and exceptionally helpful. We had a small issue with our room but I have to say the hotel were very quick to resolve it without any further questions. The hotel location was perfect for our needs and within walking distance of the city centre with the room rate not reflecting […] typical city centre prices. Overall, we were very happy with the services provided by the hotel and our overall stay there. Read moreGenuine Hotels.com guest review
Lovely hotel. Clean and comfortable.Genuine Hotels.com guest review
"Very comfortable hotel in central"
6 minutes away from Metro Station Landstrabe. The reception is hidden in the alley. Had two nights of very good sleep there.Genuine Expedia guest review
"Convenient overnight stop"
Clean, convenient to Wien Mitte station for an early morning train to the airport. Good breakfast.Genuine Hotels.com guest review
Stayed here for 2 nights and loved it! We arrived very early after a long haul flight from New Zealand and we were given our room as it was already ready. Very good service , polite and courteous staff. Loved the location close to the CAT station. I would definately stay here again.Genuine Hotels.com guest review
"convenient hotel on transport links, free internet"
overall good but could improve minor details such as replenishing tea bags, forgetting to replace towels etc.Genuine Expedia guest review
"Nice all round hotel"
Room was excellent. Breakfast good, and lots of choice. Front desk service was professional and knowledgeable.Genuine Hotels.com guest review
i feel the price is higher, but i would like stay there next time.Genuine Expedia guest review
"Nice hotel close to shops & main railway station"
No problem getting from the Airport to the hotel as the main railway station is within walking distance. Friendly and helpful staff. Rooms comfortable and roomy. No noise from outside traffic as the hotel is in a Courtyard which is off the Main Street.Genuine Expedia guest review
"Good hotel near Vienna city centre"
Stadt Park and centre about 10 to 15 minutes walk. Located in aquite place. Friendly staff. Expensive breakfast at Euro 17 per personGenuine Expedia guest review
"Hotel room a little small for a 4star hotel"
Nicely located, although a little distance from the main attractions of Vienna. Fitness centre was disappointing, with little equipment...a cross trainer ( a cheap one), a running machine, exercise bike and an exercise mat was rather less than the hotel description indicated. Hotel staff where though very helpful. Breakfast was good although a little […] expensive at 17 Euros each. Read moreGenuine Expedia guest review
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