All hotels in Vienna, Austria
1 room, 2 adults
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Landstrasser Hauptstrasse 28ViennaVienna1030Austria, ‏‎800-491-6126
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Hotels.com reviewsTripAdvisor reviews
4.3 / 5Excellent

Score breakdown (from 365 reviews)

  • Location
    Great location
  • Service
    Fantastic service
  • WiFi
    Good internet service
  • Wellness Area
    Great wellness & sports facilities
  • Breakfast
    Tasty breakfast
  • Room
    Room is all right
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4.0 / 5Excellent
"COMFORT STAY IN VIENNA"
Great location, within walking distance to inner City. Close to subway station. No complaints.
Genuine Hotels.com guest review
4 night trip with friends Dec 14, 2015
ALFRED
US
4.0 / 5Excellent
"Wunderbar"
Quickly had to book two extra nights while in Vienna. I knew of this place from previous visits. It's an older style hotel, at least in room decor — actually old isn't correct, more like classic. The room was regular size for European hotels, and was comfortable. The wifi wasn't the best but manageable. Fitness facilities were small. Staff was very nice and let me check in early. It's located in a great little alley way off the main road and close to public transport and shopping. Would definitely stay at again.
Genuine Hotels.com guest review
2 night trip Dec 16, 2015
Seth
US
5.0 / 5Outstanding
Great hotel beautiful location will definitely come back here
Genuine Hotels.com guest review
3 night trip Oct 3, 2015
A Traveler
US
4.0 / 5Excellent
"Everything was great except tub shower"
great hotel to stay. The windows could open for fresh air. Did not like the tub shower. Too dangerous. need more shower stalls.
Genuine Hotels.com guest review
2 night romance trip Sep 19, 2015
ESTHER
US
5.0 / 5Outstanding
Very convenient access from Vienna Airport by S7 to Wien-Mitte, a 5 minute walk away from the hotel. Easy access to all areas of Vienna by the U-bahns that connect there as well. When we checked in, we were told our room is a "nice big room." Turns out we were upgraded to a two-floor suite! What a wonderful experience and room, and upon settling in , housekeeping immediately came to set up the sofa bed for us. Overall one of the best hotel experiences I have had, and the location is unbeatable. Highly recommended.
Genuine Hotels.com guest review
2 night family trip Aug 22, 2015
Tingyu
US
3.0 / 5Good
The temperature was 99 degrees and the air conditioner didn't work well.
Genuine Hotels.com guest review
2 night trip Aug 8, 2015
Linda B.
US
4.0 / 5Excellent
"Lovely European Hotel"
Lovely European hotel, great staff, good location, very clean and comfortable. But the air conditioning was not working well during a very hot spell and the Wifi didn't work consistently unless using it in the lobby area. Otherwise, it was charming and we would stay there again.
Genuine Hotels.com guest review
4 night romance trip Jul 23, 2015
Andrea
US
5.0 / 5Outstanding
"Nice Hotel"
Wonderful hotel. Not far from subway, bus stop, & restaurants. The room was very clean, furnishings were nice & in good shape, No noise in hall or from other rooms. Entire Hotel Staff made our stay more enjoyable. They were very friendly and helpful. I would highly recommend this hotel.
Genuine Hotels.com guest review
4 night trip with friends May 25, 2015
Timothy
US
5.0 / 5Outstanding
"great hotel at a great location"
Very pleasand experience. Clean room and nice staff. One thing is that actually do not have an onsite parking. There is a public garage a block away which gives hotel guests a discounted rate.
Genuine Hotels.com guest review
2 night romance trip May 22, 2015
Pavel
US
4.0 / 5Excellent
"Convenient to downtown Vienna"
WIFI was out for the first day of our visit, except for the lobby. Room was nice and quiet, clean. Staff was a little confused dealing with our laundry, but could have been partly due to my lack of German.
Genuine Expedia guest review
Other trip May 12, 2015
Dennis
US
4.0 / 5Excellent
"Small twin bed rooms but habitable."
Typically small room for a European hotel. Especially for two people. Staff was friendly. Hotel is located near Vienna Mitte Train Station. Pricey but by no means a four star hotel. Acceptable for a few nights.
Genuine Hotels.com guest review
5 night family trip Mar 28, 2015
A Traveler
US
4.0 / 5Excellent
"nice hotel close to all communications- tipical Au"
service should be better.when you come from garafe full of different things it is imposible to plece it enwhere. The same is if you come by taxi, undergraound - more service on arriwal. Upon that, everything is ok.everything OK
Genuine Expedia guest review
Other trip Mar 21, 2015
marijan
US
4.0 / 5Excellent
"Nice Hotel!"
Though the entrance to the hotel is hidden and a bit complicated to locate - for a first time guest, the hotel has good amenities with clean rooms. Above all, excellent service!
Genuine Expedia guest review
Other trip Jan 6, 2015
Eunice
US
5.0 / 5Outstanding
"Lovely stay. Great location"
Great hotel and location. Very happy with everything and would happily stay here again.
Genuine Hotels.com guest review
3 night trip with friends Jan 1, 2015
Brandy
US
5.0 / 5Outstanding
"Nice hotel close to Wien Mitte"
Very nice, modern, and clean hotel only a few minutes walk from Wien Mitte station. Room was large by European standards and was immaculately clean. Very helpful staff. You can reach Stephensdom in a leisurely 15 to 20 minute walk, or hop on the U-Bahn at Wien Mitte - Landstrasse and go wherever you wish. Good restaurant attached to the hotel serving traditional Austrian dishes. Just a few doors down from the hotel is a Billa for convenient grocery shopping.
Genuine Hotels.com guest review
4 night trip Dec 12, 2014
RONALD
US
5.0 / 5Outstanding
"Very happy to have stayed here"
Lovely hotel, quiet; very comfortable room. Most helpful front desk staff. Near the train from the airport. And, a 10-15 minute walk from the center of Vienna.
Genuine Hotels.com guest review
3 night trip with friends Dec 5, 2014
jane
US
5.0 / 5Outstanding
"Grand experience"
Considering I had spent the previous nights sleeping on the floor of a dorm room, any hotel would have been a welcome experience but the experience here was nothing short of wonderful. The room was lovely, the staff was helpful and the location was very convenient as it is only a couple minutes walk to the Landstrasse station. I would definitely recommend to fellow travelers. Cheers!
Genuine Hotels.com guest review
5 night trip with friends Nov 4, 2014
A Traveler
US
5.0 / 5Outstanding
"Vienna charmer"
Fabulous place! I'd stay again in a heartbeat. It's centrally located, with easy access to public transportation, terrific shopping, and good neighborhood.
Genuine Hotels.com guest review
4 night trip Oct 25, 2014
Marjorie
US
4.0 / 5Excellent
"Hitting the Roof"
Ask for a room NOT on the top floor. Our room was under the eaves of the roof, and I kept hitting my head on the sloped ceiling both in the bedroom AND the shower! Otherwise, we had good service and a good breakfast buffet. It's only a few minutes walk to the U-Bahn where you can travel anywhere in Vienna for 2.2 Euros.
Genuine Hotels.com guest review
1 night trip with friends Sep 28, 2014
carol
US
5.0 / 5Outstanding
"quiet, comfortable, close to center and CAT"
Hotel is within few minutes from CAT for airport transfer and metro (U). It is quiet because windows face the yard instead of busy street. Nice, comfortable bed. Good is not huge but quite large considering it is in the older part of Wein. Free internet is quite slow but sufficient for checking e-mail. Breakfast was not included in my rate. It is not cheap, around 17 euros. Take this into account when comparing rates.
Genuine Hotels.com guest review
1 night trip Sep 21, 2014
A Traveler
US
5.0 / 5Outstanding
"Close to CAT / Landstrasse Wien-Mitte"
This hotel is perfectly situated if you need to get to and from the airport on a tight schedule. It is a five minute walk from the Hotel to the Landstrasse Wien-Mitte station/CAT. The staff members I interacted with were helpful and spoke perfect English. My room was fine.
Genuine Hotels.com guest review
1 night trip Aug 16, 2014
PFT
US
5.0 / 5Outstanding
"Very charming tunneled walkway location."
Our room with twins was a welcome refuge to return home to after long days of walking and taking the excellent public transportation. This hotel has all the creature comforts Westerners hope for like AC, crisp white linens and duvets and pillows of top quality. Our room had a bath for soaking aching muscles and reading lamps for each bed. Cable TV and minibar fridge and separate toilet room. Our windows opened to the outside and yet was very quiet. We never took the breakfast option which was something like 17 euros.
Genuine Hotels.com guest review
4 night trip with friends Jun 22, 2014
Deborah
US
4.0 / 5Excellent
"Nice hotel near city center"
The hotel was easy to find and in a quiet but attractive neighborhood. Parking was easy, we were upgraded to a suite with free mini bar, staff was friendly. The only drawbacks: the shower did not have much headroom, and it was a bit of a walk to the more happening parts of the city center. But overall I'd recommend it. Good value.
Genuine Expedia guest review
Other trip Jun 25, 2014
liz
US
5.0 / 5Outstanding
"Conveniently located to Wien Mitte"
This is a nice clean hotel, with spacious rooms. We selected it because it was less than a 10 minute walk to the Wien Mitte Landstrasse station. It's also close to StadtPark. There is also a good restaurant next to the hotel,
Genuine Hotels.com guest review
1 night trip May 5, 2014
Terri
US
4.0 / 5Excellent
"Location location location"
This hotel is very close to the Landstrasse Hauptstrasse train/metro station; also (if you're a good walker) close to the historic center of Vienna. One can take the train from the airport and then walk 3 blocks to this hotel (obviously if you don't have a lot of luggage. The staff was VERY eager to be helpful. On the downside, if you like to sleep with the window open there is a lot of noise from the cobblestone alley on which the hotel is situated, until about midnight.
Genuine Hotels.com guest review
5 night trip Apr 4, 2014
A Traveler
US
5.0 / 5Outstanding
"Great staff just adds to the good value"
Very friendly and helpful staff from the arrival to the departure. They set the bar high, and that extends the good value for the cost of the stay.
Genuine Hotels.com guest review
1 night business trip Mar 15, 2014
Y_guY
US
4.0 / 5Excellent
"Vienna Vacation"
Quiet hotel, easy to find, near the metro so the whole city is just minutes away.
Genuine Expedia guest review
Other trip Jan 9, 2014
A Traveler
US
5.0 / 5Outstanding
"Adorable Alley"
This hotel is adorable. The staff were nice and efficient, the room was clean and well appointed. The only thing off an excellent standard was getting into the bed on one side was awkward due to the layout of the room, but it did not bother me much.
Genuine Hotels.com guest review
2 night romance trip Dec 13, 2013
Ciara
US
5.0 / 5Outstanding
"nice, clean and convienient"
The hotel was very nice as well as the staff. The location was excellent 5 minute walk to the metro station, a main hub. The sites could be walked to or you can go by metro. Travel to and from the airport was easy by mass transit. I would recommend this hotel to a friend and would stay there again.
Genuine Expedia guest review
Other trip Oct 28, 2013
roger
US
1.0 / 5Poor
"not for handycap"
no one help with our bags!! One of the bags broke, the ground was difficult for the wheels (bag)
Genuine Expedia guest review
Other trip Oct 17, 2013
maria
US
5.0 / 5Outstanding
Perfect!
Genuine Venere guest review
Other trip Oct 8, 2013
A Traveler
US
4.0 / 5Excellent
"Lovely hotel - location not for wheeled luggage"
We had an overnight stay in Vienna due to a flight connection the next day. It's in a good location to walk into the center of the city, especially to visit St. Stephen catherdral. Only problem is the long cobblestone street leading to the hotel entrance. -- Service, good. Beds are very comfortable. Shower/bath works well, but glass door could be sealed better. -- Glad that it's not far from the train station, with some good restaurants nearby.
Genuine Hotels.com guest review
1 night trip Sep 2, 2013
Betty
US
5.0 / 5Outstanding
"Great Hotel Location and Value"
The staff was excellent! Every time I had a question or needed assistance, they were right there. Close to the key Metro stops and the main Vienna attractions. Numerous choices for restaurants and ice cream very close by. Front desk arranged airport transport door to door at a reasonable rate Flawless service with a smile!
Genuine Hotels.com guest review
2 night trip Jul 21, 2013
Walt K
US
5.0 / 5Outstanding
"Typical Viennese hotel"
The entrance of this hotel is through a courtyard street, with little shops and an al fresco restaurant. The hotel also has an attractive winter garden and very ample rooms.
Genuine Expedia guest review
Other trip Jun 22, 2013
Maria
US

The following English reviews were posted by hotel guests from other countries:

5.0 / 5Outstanding
"Just great"
Recommended for business trips. Close to CAT and city center.
Genuine Hotels.com guest review
1 night business trip Jan 19, 2016
Nicusor
IE
5.0 / 5Outstanding
"Great hotel"
The hotel is in an ideal, quiet location, just a few minutes walk from Mitte and a nice stroll to the centre. We liked everything about the hotel. The room was clean and comfortable.Breakfast was very good and staff were most helpful and friendly.
Genuine Hotels.com guest review
2 night romance trip Nov 27, 2015
John
IE
5.0 / 5Outstanding
"Excellence close to the middle of Vienna"
Excellent. I wanted to stay longer! The best hotel room I have ever stayed in and reasonably priced as well.f
Genuine Expedia guest review
Response by Grand Hotel Mercure Biedermeier Wien
Dear Paul, We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards Elisabeth Hartmann Rooms Division Manager
Other trip Dec 17, 2015
Paul
GB
5.0 / 5Outstanding
"Christmas Markets in Vienna"
We were in Vienna to visit the Christmas markets. The look, atmosphere and location of this hotel fit perfectly. The entrance is tucked away off the main street and is classically fairytale. There was an Aldi'S grocery store just around the corner which allowed for an easy and inexpensive breakfast. The walk to Stephansplatz is about 20 minutes if you don't stop to window shop at the dozens of lovely looking shops and bakeries. The hotel itself was charming, the restaurant was good and the staff helpful.
Genuine Hotels.com guest review
4 night trip with friends Nov 25, 2015
Janet
CA
2.0 / 5Fair
""Somehow hotel got overbooked""
"Somehow hotel got overbooked" was how we were greeted by receptionist who gave us a twin room instead of a queen double which we had booked two weeks in advance. Very unpleasant!
Genuine Hotels.com guest review
1 night romance trip Dec 5, 2015
Evgeni
IE
4.0 / 5Excellent
The only problem was that when you sent my the booking for 26,27,28 and 29 Dec. it was 3nights for 119 each and one night for 109. They charged for all the four nights 119 each night.
Genuine Venere guest review
2 night romance trip Nov 22, 2015
A Traveler
IE
5.0 / 5Outstanding
"Quiet, comfortable and convenient"
Very comfortable hotel with no traffic noise and only a short walk from shops, restaurants, station and the main part of town. Staff were all very nice and we were delighted to be given a very early check in after a long flight from Australia. Breakfast was overpriced and we were able to eat at a nearby bakery for less than half the price - but that is our only negative.
Genuine Hotels.com guest review
3 night romance trip Nov 1, 2015
David
AU
5.0 / 5Outstanding
"An excellent hotel in Vienna"
Convenient access from the airport, just a short walk from the CAT station in the city. Easy access to centre and various attractions. Also easy access by streetcar to train station. Comfortable room and helpful staff.
Genuine Hotels.com guest review
1 night romance trip Oct 16, 2015
Pete
CA
5.0 / 5Outstanding
"Nice room nice hotel"
The Mercure was very nice, the staff were excellent, the room was basic but clean. My shower head was broken on arrival but was quickly fixed by a member of staff whilst I was out. Wifi was good enough to stream Netflix. Lobby was really nice. I did not eat here so I have no indication of how the food was. The bed had 2 single duvets instead on one large duvet, I though this was strange, but it didn't bother me.
Genuine Hotels.com guest review
3 night business trip Oct 11, 2015
Cathal
GB
3.0 / 5Good
"Disappointment stay during summer"
I have been staying at Mercure since last year, however I'm disappointed that the air-conditioner is not working properly throughout my stay for 14 days despite I've made several calls to your staff including change to other room but rejected. A table fan was provided to me and the room still very warm. I'm considering your hotel is not a suitable hotel for summer stay in Vienna.
Genuine Hotels.com guest review
1 night business trip Jul 24, 2015
Chin Chin
AS
4.0 / 5Excellent
"Nice hotel. Would stay again"
Nice location. Hotel is a little run down. Aircon couldn't cope with the temperature being 35 degrees. Our room was next to the main aircon unit, which was loud during the night. Apart from that everything was good. Easy walk into the main sightseeing areas
Genuine Hotels.com guest review
2 night romance trip Jul 24, 2015
Catherine
AU
3.0 / 5Good
"Austria Visit!"
Great staff ,good location only drawback is there is no air conditioning and room was like a sauna.Staff did all they could to help but room was still a little warm. Room was in a great location from train station to and from airport and subway through city.Restaurant on site was also very good with friendly service.
Genuine Hotels.com guest review
3 night romance trip Jul 7, 2015
Dawn E
CA
5.0 / 5Outstanding
"perfect"
It was perfectly,comfortable,good location
Genuine Hotels.com guest review
5 night family trip May 31, 2015
Gabriela
IE
4.0 / 5Excellent
"A taste of the Beidermeier era"
A very well presented hotel and comfortable to stay at.
Genuine Hotels.com guest review
2 night romance trip Jun 19, 2015
Carey
AU
3.0 / 5Good
"Average"
Not top category hotel. The gym is hot like the sauna and the room with a bit of dust; rooms are too warm as well. Breakfast very expensive.
Genuine Hotels.com guest review
2 night business trip Apr 17, 2015
A Traveler
GB
4.0 / 5Excellent
"NA"
NA
Genuine Hotels.com guest review
3 night family trip Jun 4, 2015
A Traveler
AS
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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