"Okay for short stays"
Hotel was okay (not too old neither new). Location was about 7 mins walk from Wien Mitte with direct connection to the airport. Wifi signal was weak but usable for messaging/emailing.Genuine Hotels.com guest review
"Hotel without proper Internet"
I travel a lot. I normaly stay in 4 or 5 star hotels. My basic requirements are : a room, a good bed, a shower and proper INTERNET. And that last thing is a MUST. The front desk of that hotel was occupied mostly by disapointed guests ( to say the very least) wondering how they could connect and the clerk having to explain that it did not work in the […] rooms and for long periods of time (hours on end), not even in the lobby or the building. And to make maters worst, people from the hotel did not look like this was a major problem. This went on all 3 days I was there. Hotels should now consider Internet service like hot water, it is for most people a must as it is for me. If I had know, I would not have book there. And this is what a lot of people were saying out load in the lobby. For the hotel itself, location is good, about 300 meters from the Ubahn. It is located in a charming little alley. If you have limited mobility, be aware that you will have to walk about 150 meters on a nice but uneven surface to get to the entrance. Cars do not enter the alley. Rooms are a lillte old but are clean. People were friendly and polite even when gests were frustrated. For the way this hotel seems to consider Internet service, I would not recommend this hotel unless you appreciate being totally TOTALLY disconnected. The experience was a bit like 30 years ago. I was in Prague the weekend after at the Corinthia Hotel, wow, that is a good place to be. Read moreGenuine Expedia guest review
"A pleasant, reasonably central hotel."
This older style hotel is accessed from the road along a cobbled alleyway, so traffic noise is minimal. It is reasonably central ( about a 20 minutes walk to St. Stephen's cathedral) and the nearest metro station (on the direct U4 line to the Shonbrunn palace) is only a 5 minute walk away. If you turn right out of the hotel on to the main street there […] are shops and cafes. If you turn left out of the hotel you come to a smaller street (the Ungargasse) which has an Indian, a Mexican, an Italian (excellent) and a Japanese restaurant. There is also a pub/restaurant called the Bierteufl (reasonable food and great beer) and a small,grungy pub called the Café Malipop which you will either love or hate (we loved it). The hotel itself served all our needs, although we only slept in it and didn't use any of the facilities. Relatively small quibbles are mentioned below. The front desk service was excellent and the room was cleaned in a timely and efficient way. The hotel and surroundings were nice and quiet. Read moreGenuine Expedia guest review
"Beautiful building full of character"
Very friendly staff and wonderful place.Genuine Hotels.com guest review
Quiet, comfortable old fashioned feel with modern facilitiesGenuine Hotels.com guest review
"Very comfortable stay"
Slept like a log, in the comfortable bed and no ambient noises to disturb me.Genuine Hotels.com guest review
wonderful, peaceful getaway from all the hustle and bustleGenuine Hotels.com guest review
"Tradition and quality rolled into one!"
Amazing service. The first room we got was street-facing and loud from 5:30 pm in the morning. Staff were fantastically accommodating and upgraded us to a suite immediately. Friendly staff, helpful service with a traditional ambience you seek when vacationing in Austria. The location was also perfect for travel throughout Vienna.Genuine Expedia guest review
"Vienna and value what a find!"
We thoroughly enjoyed our stay at this traditional hotel. The setting and location were excellent for our first stay in Vienna. Reception is accessed down a quaint alley off the main high street and there are plenty of eateries and supermarkets right on the doorstep. The staff were friendly and helpful, even providing us with a large umbrella when we […] had an unexpected storm one evening on our way out to dinner. We would strongly recommend and are already thinking of planning a return visit with friends. Read moreGenuine Expedia guest review
"Good central location"
Well located for main station and airport train. Good old style hotel but with plenty of facilities. Staff very helpful.Genuine Hotels.com guest review
The service from reception was excellent and they were very helpful, however the servicing of the room was not what I would expect from a four star hotel, every day something had been overlooked. Rooms were clean and comfortable.Genuine Hotels.com guest review
"close to all must-see sights"
Hotel locationGenuine Hotels.com guest review
The hotel wasn't in the center of town but was a quick walk to everywhere we wanted to go. The room was small, as most European hotel rooms are, but very clean and nicely decorated. The service was great. We would certainly stay here again.Genuine Hotels.com guest review
"Great for sightseeing"
We stayed in one of the privilege rooms which was a very good size, very quiet and extremely comfortable; the bed and pillows were perfect. We didn't eat in the hotel as there are so many different places to choose from in Vienna. Would recommend Rudolf Olz cafe for breakfast- across the road from the hotel. Only two minutes from the central station […] to and from the airport. Read moreGenuine Expedia guest review
stayed 5 nights but tea & coffee facilities in room only replenished and cups changed on last day. Good job we brought our own supplies.Genuine Hotels.com guest review
"Quiet, lovely hotel"
We chose this hotel without knowing much about Vienna. It was very close to the CAT (city-airport train) terminal, and the underground, as well as the tram line O which goes from Prater to Belvedere. Good local restaurants as well (an Italian across the road, and an Austrian pub 2 mins from the back door). The rooms were very comfortable and quiet, […] each with a separate dressing room. The hotel staff were very helpful and friendly. Great choice! Read moreGenuine Hotels.com guest review
"excellent hotel and location"
very good service, terrific breakfast, comfortable room.... simply an excellent value. This is the place to stay; easy walking distance to Wien Mitte terminal that goes to the airport, equally close to U-3 and U-4 lines. Very nice and helpful staff.Genuine Hotels.com guest review
"Nice hotel, booked on a deal, very happy"
We booked on the secret hotel deal - and got a very good price for two nights. I loved the historic feel of the building in its cobbled arcade, the location is very convenient for the City Airport Train (CAT) and the U4 tram for getting to Schoenebrunn Schloss; it's a little outside the touristy centre but not too far to walk. I emailed the hotel in […] advance with two special requirements (relating to stairs and bed) - they never replied but the room we got was perfect on both counts, so I'm not sure whether we were lucky in room allocation or whether the management made special arrangements for me. There's a pub around the corner called Bierteufl which serves fantastic Austrian food (schnitzel, spaetzle, etc) at a cheap price and has a good selection of beer and were still serving when we arrived late on a Friday night (11.30ish) when everywhere else was closed. I would come back here again. Read moreGenuine Expedia guest review
Very friendly parking was a little complicated,with the car park only being admitted by card,Genuine Expedia guest review
Like it ...Genuine Hotels.com guest review
"Mercure Grand Hotel Biedermeier Vienna"
The room was great, spacious and comfortable with good quality linens, toiletries etc. The windows drowned out most of the noise from the street outside and the air con was excellent, which was very welcome in the heatwave while we were there. Standard of cleanliness very good. We didn't include breakfast as it seemed quite an expensive addition to […] the room rate but on reflection I would choose it next time as there arent that many places to eat nearby. I was very pleasantly surprised by the hotel - for the bargain rate we got for our twin room, it was great and I would definitely go back. Read moreGenuine Expedia guest review
"Hotel along a passage!"
a old hotel along a passageway, so rooms look out onto other windows - caught someone peeping at me one day, from opposite side of passage, so had to have curtain closed when changing etc. No decent lighting............. this is a general moan about all hotels... the lighting is so DIM!! Breakfast tables too close together... I dont want to hear the […] conversation of the people on the next table, nor be able to reach their toast, when mine is cold!! Read moreGenuine Expedia guest review
"Mercure Grand Hotel Biedermeier in Vienna"
Excellent location from airport - CAT train stops some hundred meters from the hotel - also U4 and U3. Interesting neighbourhood with variety of dining places, close to city center. Hotel is very nice, in old fashioned style. Free Internet in our room and 2 computers for free to use in the lobby.Genuine Hotels.com guest review
"Stylish, comfortable, good value"
Least expensive rooms are extremely small and virtually windowless; but the hotel is delightful, the service professional and breakfast buffet excellent (if overpriced).Genuine Expedia guest review
"Solid basic hotel"
Nothing wrong with this hotel, a good basic hotel and service is particularly friendly. Just that I am not sure if the price matches the quality.Genuine Expedia guest review
"Great location, friendly service"
This is a great hotel if you want to be near the centre of Vienna but don't want to pay an arm and a leg to be right in the centre. I was expecting the walk to St Stephens to be around 25 minutes looking at the map but it is just 15 mins down a lovely high street with shops and hotels, so we walked into the centre every day and evening. The hotel was […] excellent and really friendly - we wanted to change the room when we got there and they sorted it out for us. We even got engaged in this hotel - and I'd love to go back. Read moreGenuine Hotels.com guest review
"Roligt og perfekt"
Perfekt hotel med rolig beliggenhed. Tæt på Wien Mitte (lufthavnsforbindelser). Rimelig gåafstand til centrum. Fantastisk morgenbuffet.Genuine Hotels.com guest review
"weekend in vienna"
Very Nice Hotel with great location. We loved the stay.Genuine Hotels.com guest review
"Sehr schönes Hotel im Biedermeier Stil"
Das Hotel ist sehr schön im herrlichen Biedermeierstil gehalten, dennoch ließen die Zimmer keinerlei Annehmlichkeiten missen. Das Frühstück ist sehr gut und international gehalten. Die Hotel eigenen Restaurants sind auch sehr zu empfehlen. Immer wieder gerne!Genuine Hotels.com guest review
Rewelacyjna lokalizacja - blisko metra i wszelkich atrakcji. Pokoje i lazienki minimalistyczne - chociaz maja swoj urok :)Genuine Hotels.com guest review
飯店狀況不錯,唯一問題就是,飯店門口的石頭路拖著行李箱真很累Genuine Hotels.com guest review
"Location above all"
Very efficient transportation to and from the airport.Genuine Hotels.com guest review
"Aivan loistava hotelli!"
Aivan loistava hotelli! Olimme asiakkaiden kanssa matkassa ja kaikki olivat erittäin tyytyväisiä. Aamupala oli erinomainen, hotellin ravintoloiden illalliset ihan ok.Genuine Hotels.com guest review
酒店不太好找，reception在一条巷子里，巷子路面是石头，拖箱很不方便。其他的服务都是一流的。Genuine Hotels.com guest review
"service impeccable, excellent petit déjeuner"
Très confortable, excellent rapport qualité prix, équipements nombreux, bien situé près du centre commercial de Landstrasse et du départ de la navette aéroport.Genuine Hotels.com guest review
"Dejligt hotel, midt i Wiens centrum."
Dejligt område med spændende butikker, tæt på offentlig transport, dejlige værelser og god service. Mange gode spisesteder i området. Hvis vi igen skal til Wien, så vil vi helt sikkert benytte samme hotel, hvor nærheden af U banen giver mulighed for at komme hurtigt rundt til de mange seværdigheder. Kan kun anbefales.Genuine Expedia guest review
"Ottimo Alberto a due passi dal centro di Vienna"
Esperienza complessivamente positiva, assistenza è servizio adeguate alle aspettativeGenuine Expedia guest review
酒店干净，卫生，地理位置不错，距离几路地铁都不远。前台服务很热情。Genuine Hotels.com guest review
"Charmantes Hotel in zentraler Lage"
Schönes, ruhiges Hotel in sehr zentraler Lage, wir haben uns sehr wohl gefühltGenuine Expedia guest review
"Charmigt och lugnt"
Charmigt, äldre hotell med fräscha rum, otroligt lugnt och tyst. Dessvärre fanns INTE något spa vilket står på hotels.com hemsida. Gymmet lämnade också en del i övrigt att önska; enbart 4 maskiner fanns, inget mer. Rekommenderas varmt men INTE om man vill träna eller få en spaupplevelse.Genuine Hotels.com guest review
表通りから長く続いた石畳の小道の両サイドがホテルになっていて、とても趣のあるすてきなホテルです。古い建物だと思いますが、部屋はきれいに改装してあり快適です。朝食が付いていませんが、近くにキレイでシャレたカフェやスーパーがあり、不便はありませんでした。ウィーンミッテ駅からも歩いて５、６分でしたので、空港からのアクセスもよいと思います。夜２３時頃までうろうろしていましたが、女性でも危険な感じはしませんでした。強いて難点をあげるとすれば、石畳が長いのでスーツケースを引いて歩くのはやや苦労しました。Genuine Hotels.com guest review
Очень симпотичный проулок образуемый отелем. Дружелюбный персонал, лифт всегда ждал на готове. Номера уютные и чистые.Genuine Hotels.com guest review
部屋も清潔でバス、トイレも広く良かったです。 一つ個人的に残念だったのは トイレの便器が高すぎました。Genuine Expedia guest review
"Excellent hôtel central, près de la gare Mitte"
Excellent rapport qualité prix - bâtisse de charme située à 5 minutes de Mitte (gare où les trains qui relient Vienne à l'aéroport arrivent). Très calme (les chambres donnent sur une petite rue piétonne). Lits agréables.Genuine Hotels.com guest review
"hübsches Zimmer, zentrumsnah"
Mir gefällt das Hotel, weil alles im Biedermeierstil eingerichtet ist. Der Stil unterscheidet sich von anderen Hotels.Genuine Expedia guest review
立地は、リンク外にはなりますが駅から近く便利でした。入り口が通りからかなり奥なのですが、部屋が通りに面した場所だったので、同じだけの距離の廊下を延々と歩く歩く・・・。しかも部屋が屋根裏だったので更に階段。降りるときは階段を使えば通り側に出られましたが、帰りはキーを挿しても開きませんでした。広いバスルームが特に快適で、下がり天井も特に気になりませんでした。食事は朝からスパークリングワインまで置かれていたし、オムレツも作ってもらえ、ヨーロッパでこのクラスのホテルではかなりいい方ではないかと思いました。ただ、ｼｭﾃﾌｧﾝ寺院に１５分ぐらいではありましたが、観光にはやはりリンク内のほうが便利かなと思います。Genuine Hotels.com guest review
フロントスタッフMR.Philippが到着日に担当して頂き素晴らしいウィーン滞在となりました。 正しく★付のサービス業が転職の様な好青年でした。 ブダペスト高速バス乗り場駅まで、最寄り駅から数駅で助かりました。 お部屋も申し分ない素敵な部屋にウィーン滞在の気分を盛り上げてくれました。 スーパーも近く土産物の買い出しにも便利かと思いました。でも、スーパーの閉店時間が早いし日曜日は休業日なので事前に確認が必要です。 こちらのホテルから、チェコのチェスキークルムロフも CKシャトルで日帰りできます。Genuine Hotels.com guest review
O Hotel fica cerca de 15 minutos caminhando do centro por um preço muito melhor que os outros da mesma rede. A vantagem é que a estação do metrô é bem ao lado, o q dá uma mobilidade sensacional. Recomendo.Genuine Expedia guest review
역에서 가까워서 무엇보다 좋았고 직원들과 영어로 소통하는데 아주 편리했으며 객실이 조용하고 깔끔했어요. 추천할만 하지만 관광지와는 조금 거리가 있어서 저녁 도착 비행 후 하루 묶고 바로 옮겼습니다.Genuine Hotels.com guest review
sehr geräumiges Zimmer; Zimmerfenster reparaturbedürftig; auf Gästewünsche wurde weniger rücksichtig genommen; das Empfangspersonal hatte scheinbar wenig Spielraum für eigene (kleine) Entscheidungen -- entgegen dem Slogan der Hotelkette; ein zur WM ausgegebener Getränkegutschein des Hotel-Marketings war nett, sollte dann aber als solcher auch einlösbar […] sein! Read moreGenuine Hotels.com guest review
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