All hotels in Vienna, Austria
1 room, 2 adults
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Landstrasser Hauptstrasse 28, Vienna, Vienna, 1030, Austria, ‏‎800-491-6126
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4.3 / 5Excellent

Score breakdown (from 359 reviews)

Average rating for:

  • Cleanliness
    4.4
  • Service
    4.3
  • Comfort
    4.2
  • Condition
    4.2
  • Neighborhood
    4.4

The following English reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Nice hotel"
very nice stay, thoroughly enjoyed the spacious rooms and freindly staff.
Genuine Hotels.com guest review
2 night romance trip Dec 20, 2014
A Traveler
AU
4.0 / 5Excellent
"Enjoyable stay."
Excellent facilities and room size. Was a bit further from the city centre and main train station than I had thought but was still in a vibrant area and within 15min walk or short ubahn trip. Enjoyed the functional gym and supermarket next door. Would recommend to others.
Genuine Hotels.com guest review
3 night romance trip Dec 16, 2014
Timothy
AU
3.0 / 5Good
"AC was not working"
Airconditioning was not working. Room was suffocating and got extreemly hot. Bfast was good.
Genuine Hotels.com guest review
2 night business trip Sep 20, 2014
A Traveler
SG
5.0 / 5Outstanding
"Grand Hotel Mercure, Vienna"
The Hotel met our requirements in every way. Easy check in, large pleasant rooms, ambience, polite staff
Genuine Expedia guest review
Other trip Nov 20, 2014
Michael
GB
4.0 / 5Excellent
"Europe 2014"
Good place to stay easy walk to city, very pleasant facilities ,new train station will make access easier
Genuine Hotels.com guest review
1 night romance trip Nov 2, 2014
A Traveler
AU
5.0 / 5Outstanding
"Clean and helpful with a good location."
Very friendly staff, clean room and good facilities. The hotel is located just a short walk from the central station and with the city airport train arriving into the central station this hotel is very convenient. The neighborhood is a quiet one with everything closing by 9 or 10pm. But with the city center an easy walk our subway ride away that want to much of a problem.
Genuine Hotels.com guest review
4 night romance trip Oct 29, 2014
Christopher
GB
4.0 / 5Excellent
"Good hotel and easy to reach from the airport"
Hotel is officially rated 4* which is true overall but maybe just based on the bedrooms it might be 3*. Our room was quite hot in October even with heat set to minimum as the air-con in Europe in hotels is not on from Autumn till Spring. Needed windows open but our room was still very quiet and temperature fine then. Rooms were very clean. Included breakfast was excellent in a nice breakfast room but it gets very busy at certain times as this is a large hotel. Hotel location is very good as it is only a few minutes walk from Wien Mitte/Landstrasse S and U-Bahn station from the airport (use S7 line rather than the CAT as it is only a fraction of the cost!) and the Rocchusgasse U-Bahn station is just as near. It is easy to walk from the hotel to almost anywhere in Vienna; for example, the Stadtpark can be reached in 10 minutes walk. The hotel offers a free Saturday morning walking tour for 2 hours that starts from another Mercure hotel in Fleischmarkt that is very interesting with good guides. I would recommend this hotel and stay there again myself.
Genuine Hotels.com guest review
4 night romance trip Oct 23, 2014
Julian
GB
2.0 / 5Fair
"4 star hotel what a joke"
impertinant front desk employee. Never will return
Genuine Expedia guest review
Other trip Sep 29, 2014
A Traveler
CA
5.0 / 5Outstanding
Excellent value. Hotel is very nice and location is 10 minute walk from airport train. Stayed at both Hilton and Mercure I paid only $100 per night whereas Hilton was $300.
Genuine Hotels.com guest review
3 night business trip Aug 28, 2014
A Traveler
CA
4.0 / 5Excellent
"Good Hotel close to main u-bahn station"
Good hotel located close to main u-bahn and railway station. Charming location with narrow “gasse” leading to main entrance. Helpful, friendly and efficient staff. Rooms are small but beds comfortable. Free Wi-Fi. Very nice breakfast with excellent food selection. Breakfast can get very busy because of the travel groups.
Genuine Expedia guest review
Other trip Sep 2, 2014
RMK
GB
4.0 / 5Excellent
"excellent service"
The hotel was very clean and well maintained. The staff were very friendly and exceptionally helpful. We had a small issue with our room but I have to say the hotel were very quick to resolve it without any further questions. The hotel location was perfect for our needs and within walking distance of the city centre with the room rate not reflecting typical city centre prices. Overall, we were very happy with the services provided by the hotel and our overall stay there.
Genuine Hotels.com guest review
3 night trip Aug 22, 2014
jason H
GB
4.0 / 5Excellent
Lovely hotel. Clean and comfortable.
Genuine Hotels.com guest review
2 night trip Jul 9, 2014
A Traveler
AU
4.0 / 5Excellent
"Very comfortable hotel in central"
6 minutes away from Metro Station Landstrabe. The reception is hidden in the alley. Had two nights of very good sleep there.
Genuine Expedia guest review
Other trip Jul 5, 2014
A Traveler
GB
4.0 / 5Excellent
"Convenient overnight stop"
Clean, convenient to Wien Mitte station for an early morning train to the airport. Good breakfast.
Genuine Hotels.com guest review
1 night trip Jun 17, 2014
A Traveler
CA
5.0 / 5Outstanding
"Great Hotel"
Stayed here for 2 nights and loved it! We arrived very early after a long haul flight from New Zealand and we were given our room as it was already ready. Very good service , polite and courteous staff. Loved the location close to the CAT station. I would definately stay here again.
Genuine Hotels.com guest review
1 night romance trip Jun 8, 2014
kerron
NZ
4.0 / 5Excellent
"convenient hotel on transport links, free internet"
overall good but could improve minor details such as replenishing tea bags, forgetting to replace towels etc.
Genuine Expedia guest review
Other trip May 18, 2014
ruth
GB
5.0 / 5Outstanding
"Nice all round hotel"
Room was excellent. Breakfast good, and lots of choice. Front desk service was professional and knowledgeable.
Genuine Hotels.com guest review
2 night family trip May 9, 2014
zivington
GB
5.0 / 5Outstanding
"nice area."
i feel the price is higher, but i would like stay there next time.
Genuine Expedia guest review
Other trip May 12, 2014
suzy
CA
4.0 / 5Excellent
"Nice hotel close to shops & main railway station"
No problem getting from the Airport to the hotel as the main railway station is within walking distance. Friendly and helpful staff. Rooms comfortable and roomy. No noise from outside traffic as the hotel is in a Courtyard which is off the Main Street.
Genuine Expedia guest review
Other trip May 10, 2014
A Traveler
GB
4.0 / 5Excellent
"Good hotel near Vienna city centre"
Stadt Park and centre about 10 to 15 minutes walk. Located in aquite place. Friendly staff. Expensive breakfast at Euro 17 per person
Genuine Expedia guest review
Other trip Apr 26, 2014
A Traveler
GB
4.0 / 5Excellent
"Hotel room a little small for a 4star hotel"
Nicely located, although a little distance from the main attractions of Vienna. Fitness centre was disappointing, with little equipment...a cross trainer ( a cheap one), a running machine, exercise bike and an exercise mat was rather less than the hotel description indicated. Hotel staff where though very helpful. Breakfast was good although a little expensive at 17 Euros each.
Genuine Expedia guest review
Other trip Apr 14, 2014
Chris
GB
5.0 / 5Outstanding
"A hotel with lots of character."
New Year in Vienna was a very good experience. Tourist attractions were well promoted and there was something to suit all tastes. We were not disappointed when visiting the traditional coffee houses and the variety of speciality drinks and cakes exceeded our expectations. The city on New Years eve was exciting with plenty of music and activity. The exceptionally mild weather was a bonus.
Genuine Expedia guest review
Other trip Jan 4, 2014
Suzanne
GB
5.0 / 5Outstanding
"Nice place to stay"
Location is 15 minutes walk form downtown if you like walking it is a place to stay. Hotel is located on a pretty small street surrounded for small shops. You have a supermarket next to it, if you decide to have your breakfast in you room as the hotel provide a catler and instant coffee. No many good restaurants around at least on the main street take you to down town. Staff are friendly and helpful. If you decide to sleep late don't forgot to attached to the door the tag "don'e disturb" as cleaners will nock the door once and immediately open the door :). Price was very good for a double room for two nights.
Genuine Hotels.com guest review
2 night family trip Dec 21, 2013
Mario
IE
4.0 / 5Excellent
"Vienna Xmas Market Trip"
Lovely hotel in excellent position. Staff were very helpful and spoke excellent English. Rooms were very clean and beds incredibly comfortable.
Genuine Expedia guest review
Other trip Dec 17, 2013
Helen
GB
5.0 / 5Outstanding
"Vienna - CityBreak"
This was an excellent hotel, centrally placed, well run and efficient that made our stay in Vienna pretty much flawless. Excellent value.
Genuine Expedia guest review
Other trip Nov 30, 2013
A Traveler
GB
5.0 / 5Outstanding
"Good hotel in great location."
Staff were helpful and location was in walking distance of Xmas markets, belvedere museum etc. The CAT stop is a few minutes away on foot from the hotel so you can get a ticket and jump straight on the train from the airport direct to hotel and return. Swiss air were also very good - you probably pay for it but there is a lot to be said for a cuppa tea, snacks and some decent customer service.
Genuine Expedia guest review
Other trip Nov 27, 2013
A Traveler
GB
4.0 / 5Excellent
"Good eating"
Really enjoyed our stay here. Shortish walk(25 mins) from interesting sights, but close toU4,U2 U bahn so even handier to access sights including the Schonbrunn. Excellent breakfast and handy restuarants in the charming hotel's passage courtyard. (very atmospheric). Friendly reception staff but unable to explain why our room was only serviced 2 days out of 5!! despite being notified after the first omission. Our travellig companions on the same floor had no problems. Fortunately the service trolley was parked in a recess close to our room so fresh towels etc weren't a problem. Despite this 'blip' I would recommend this hotel as it did not spoil a most enjoyable stay.
Genuine Hotels.com guest review
5 night trip with friends Nov 1, 2013
KL
GB
5.0 / 5Outstanding
"Ideal location, excellent transport connections."
Fully occupied four-day break. City is compact with excellent transport systems. Weather good.
Genuine Expedia guest review
Other trip Oct 31, 2013
Elizabeth
GB
4.0 / 5Excellent
"A weekend in Vienna."
We went to see Vienna for the weekend and stayed at the Grand Hotel Mercure. We went on the free guided walking tour and followed our guide's advice about where to visit. Culture: Haydn, Mozart, Beethoven and Schubert all lived in Vienna. The Albertina gallery: see paintings by Durer, Titian, Michael Angelo. Concert halls, hear a Mozart quartet. Transport. The metro, the buses and the trams all work and are clean and cheap. Food. Have breakfast at a coffee house and stay to read the papers, like the Viennese do.
Genuine Expedia guest review
Other trip Oct 29, 2013
John
GB
5.0 / 5Outstanding
"A Great Experience"
We loved the location with the courtyard entrance. The facility was our favourite during our trip. It was very convenient to shops and eateries.
Genuine Expedia guest review
Other trip Oct 25, 2013
Richard
CA
3.0 / 5Good
"Okay for short stays"
Hotel was okay (not too old neither new). Location was about 7 mins walk from Wien Mitte with direct connection to the airport. Wifi signal was weak but usable for messaging/emailing.
Genuine Hotels.com guest review
3 night romance trip Sep 19, 2013
A Traveler
SG
2.0 / 5Fair
"Hotel without proper Internet"
I travel a lot. I normaly stay in 4 or 5 star hotels. My basic requirements are : a room, a good bed, a shower and proper INTERNET. And that last thing is a MUST. The front desk of that hotel was occupied mostly by disapointed guests ( to say the very least) wondering how they could connect and the clerk having to explain that it did not work in the rooms and for long periods of time (hours on end), not even in the lobby or the building. And to make maters worst, people from the hotel did not look like this was a major problem. This went on all 3 days I was there. Hotels should now consider Internet service like hot water, it is for most people a must as it is for me. If I had know, I would not have book there. And this is what a lot of people were saying out load in the lobby. For the hotel itself, location is good, about 300 meters from the Ubahn. It is located in a charming little alley. If you have limited mobility, be aware that you will have to walk about 150 meters on a nice but uneven surface to get to the entrance. Cars do not enter the alley. Rooms are a lillte old but are clean. People were friendly and polite even when gests were frustrated. For the way this hotel seems to consider Internet service, I would not recommend this hotel unless you appreciate being totally TOTALLY disconnected. The experience was a bit like 30 years ago. I was in Prague the weekend after at the Corinthia Hotel, wow, that is a good place to be.
Genuine Expedia guest review
Other trip Sep 29, 2013
Mario
CA
4.0 / 5Excellent
"A pleasant, reasonably central hotel."
This older style hotel is accessed from the road along a cobbled alleyway, so traffic noise is minimal. It is reasonably central ( about a 20 minutes walk to St. Stephen's cathedral) and the nearest metro station (on the direct U4 line to the Shonbrunn palace) is only a 5 minute walk away. If you turn right out of the hotel on to the main street there are shops and cafes. If you turn left out of the hotel you come to a smaller street (the Ungargasse) which has an Indian, a Mexican, an Italian (excellent) and a Japanese restaurant. There is also a pub/restaurant called the Bierteufl (reasonable food and great beer) and a small,grungy pub called the Café Malipop which you will either love or hate (we loved it). The hotel itself served all our needs, although we only slept in it and didn't use any of the facilities. Relatively small quibbles are mentioned below. The front desk service was excellent and the room was cleaned in a timely and efficient way. The hotel and surroundings were nice and quiet.
Genuine Expedia guest review
Other trip Sep 25, 2013
JohnD
GB
5.0 / 5Outstanding
"Great Hotel"
Excellent breakfast, comfortable hotel!
Genuine Hotels.com guest review
2 night romance trip Aug 16, 2013
A Traveler
AS
5.0 / 5Outstanding
"Beautiful building full of character"
Very friendly staff and wonderful place.
Genuine Hotels.com guest review
1 night trip Jul 25, 2013
Sylvie
GB
5.0 / 5Outstanding
"really llovely"
Quiet, comfortable old fashioned feel with modern facilities
Genuine Hotels.com guest review
1 night business trip Jul 17, 2013
will
GB
5.0 / 5Outstanding
"Very comfortable stay"
Slept like a log, in the comfortable bed and no ambient noises to disturb me.
Genuine Hotels.com guest review
1 night romance trip Jun 22, 2013
sdicb02
GB
5.0 / 5Outstanding
wonderful, peaceful getaway from all the hustle and bustle
Genuine Hotels.com guest review
1 night trip Jun 9, 2013
olga
CA
5.0 / 5Outstanding
"Tradition and quality rolled into one!"
Amazing service. The first room we got was street-facing and loud from 5:30 pm in the morning. Staff were fantastically accommodating and upgraded us to a suite immediately. Friendly staff, helpful service with a traditional ambience you seek when vacationing in Austria. The location was also perfect for travel throughout Vienna.
Genuine Expedia guest review
Other trip Jun 10, 2013
Alex
GB
4.0 / 5Excellent
"Vienna and value what a find!"
We thoroughly enjoyed our stay at this traditional hotel. The setting and location were excellent for our first stay in Vienna. Reception is accessed down a quaint alley off the main high street and there are plenty of eateries and supermarkets right on the doorstep. The staff were friendly and helpful, even providing us with a large umbrella when we had an unexpected storm one evening on our way out to dinner. We would strongly recommend and are already thinking of planning a return visit with friends.
Genuine Expedia guest review
Other trip May 26, 2013
Sue
GB
5.0 / 5Outstanding
"Good central location"
Well located for main station and airport train. Good old style hotel but with plenty of facilities. Staff very helpful.
Genuine Hotels.com guest review
3 night trip May 17, 2013
Trevor
GB
4.0 / 5Excellent
The service from reception was excellent and they were very helpful, however the servicing of the room was not what I would expect from a four star hotel, every day something had been overlooked. Rooms were clean and comfortable.
Genuine Hotels.com guest review
4 night trip Apr 12, 2013
Oswald
GB
5.0 / 5Outstanding
"close to all must-see sights"
Hotel location
Genuine Hotels.com guest review
1 night trip Apr 20, 2013
A Traveler
CA
5.0 / 5Outstanding
"Convenient hotel"
The hotel wasn't in the center of town but was a quick walk to everywhere we wanted to go. The room was small, as most European hotel rooms are, but very clean and nicely decorated. The service was great. We would certainly stay here again.
Genuine Hotels.com guest review
3 night trip Mar 28, 2013
A Traveler
GB
4.0 / 5Excellent
"Great for sightseeing"
We stayed in one of the privilege rooms which was a very good size, very quiet and extremely comfortable; the bed and pillows were perfect. We didn't eat in the hotel as there are so many different places to choose from in Vienna. Would recommend Rudolf Olz cafe for breakfast- across the road from the hotel. Only two minutes from the central station to and from the airport.
Genuine Expedia guest review
Other trip Jan 1, 2013
M and K
GB
5.0 / 5Outstanding
stayed 5 nights but tea & coffee facilities in room only replenished and cups changed on last day. Good job we brought our own supplies.
Genuine Hotels.com guest review
5 night trip Dec 23, 2012
A Traveler
GB
5.0 / 5Outstanding
"Quiet, lovely hotel"
We chose this hotel without knowing much about Vienna. It was very close to the CAT (city-airport train) terminal, and the underground, as well as the tram line O which goes from Prater to Belvedere. Good local restaurants as well (an Italian across the road, and an Austrian pub 2 mins from the back door). The rooms were very comfortable and quiet, each with a separate dressing room. The hotel staff were very helpful and friendly. Great choice!
Genuine Hotels.com guest review
3 night family trip Dec 27, 2012
A Traveler
GB

The following reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
Super schönes Hotel. Große Zimmer, alles sehr sauber. Wenn man aus der Stadt kam war es wie nach Hause kommen. Danke es war sehr angenehm.
Genuine Hotels.com guest review
3 night romance trip Aug 9, 2015
Helmut
DE
4.0 / 5Excellent
Städtereise
Genuine Hotels.com guest review
2 night trip with friends Aug 9, 2015
Karl-Heinz
DE
5.0 / 5Outstanding
"Super dejligt hotel"
Vi havde tre overnatninger på dette store men rigtig hyggelige og dejlige hotel. God beliggenhed. Vi havde absolut intet at klage over. Vi kommer gerne tilbage.
Genuine Hotels.com guest review
3 night romance trip Jul 28, 2015
A Traveler
DK
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews