"A hotel with lots of character."
New Year in Vienna was a very good experience. Tourist attractions were well promoted and there was something to suit all tastes. We were not disappointed when visiting the traditional coffee houses and the variety of speciality drinks and cakes exceeded our expectations. The city on New Years eve was exciting with plenty of music and activity. The […] exceptionally mild weather was a bonus. Read moreGenuine Expedia guest review
"Nice place to stay"
Location is 15 minutes walk form downtown if you like walking it is a place to stay. Hotel is located on a pretty small street surrounded for small shops. You have a supermarket next to it, if you decide to have your breakfast in you room as the hotel provide a catler and instant coffee. No many good restaurants around at least on the main street take […] you to down town. Staff are friendly and helpful. If you decide to sleep late don't forgot to attached to the door the tag "don'e disturb" as cleaners will nock the door once and immediately open the door :). Price was very good for a double room for two nights. Read moreGenuine Hotels.com guest review
"Vienna Xmas Market Trip"
Lovely hotel in excellent position. Staff were very helpful and spoke excellent English. Rooms were very clean and beds incredibly comfortable.Genuine Expedia guest review
"Vienna - CityBreak"
This was an excellent hotel, centrally placed, well run and efficient that made our stay in Vienna pretty much flawless. Excellent value.Genuine Expedia guest review
"Good hotel in great location."
Staff were helpful and location was in walking distance of Xmas markets, belvedere museum etc. The CAT stop is a few minutes away on foot from the hotel so you can get a ticket and jump straight on the train from the airport direct to hotel and return. Swiss air were also very good - you probably pay for it but there is a lot to be said for a cuppa […] tea, snacks and some decent customer service. Read moreGenuine Expedia guest review
Really enjoyed our stay here. Shortish walk(25 mins) from interesting sights, but close toU4,U2 U bahn so even handier to access sights including the Schonbrunn. Excellent breakfast and handy restuarants in the charming hotel's passage courtyard. (very atmospheric). Friendly reception staff but unable to explain why our room was only serviced 2 days […] out of 5!! despite being notified after the first omission. Our travellig companions on the same floor had no problems. Fortunately the service trolley was parked in a recess close to our room so fresh towels etc weren't a problem. Despite this 'blip' I would recommend this hotel as it did not spoil a most enjoyable stay. Read moreGenuine Hotels.com guest review
"Ideal location, excellent transport connections."
Fully occupied four-day break. City is compact with excellent transport systems. Weather good.Genuine Expedia guest review
"A weekend in Vienna."
We went to see Vienna for the weekend and stayed at the Grand Hotel Mercure. We went on the free guided walking tour and followed our guide's advice about where to visit. Culture: Haydn, Mozart, Beethoven and Schubert all lived in Vienna. The Albertina gallery: see paintings by Durer, Titian, Michael Angelo. Concert halls, hear a Mozart quartet. Transport. […] The metro, the buses and the trams all work and are clean and cheap. Food. Have breakfast at a coffee house and stay to read the papers, like the Viennese do. Read moreGenuine Expedia guest review
"A Great Experience"
We loved the location with the courtyard entrance. The facility was our favourite during our trip. It was very convenient to shops and eateries.Genuine Expedia guest review
"Okay for short stays"
Hotel was okay (not too old neither new). Location was about 7 mins walk from Wien Mitte with direct connection to the airport. Wifi signal was weak but usable for messaging/emailing.Genuine Hotels.com guest review
"Hotel without proper Internet"
I travel a lot. I normaly stay in 4 or 5 star hotels. My basic requirements are : a room, a good bed, a shower and proper INTERNET. And that last thing is a MUST. The front desk of that hotel was occupied mostly by disapointed guests ( to say the very least) wondering how they could connect and the clerk having to explain that it did not work in the […] rooms and for long periods of time (hours on end), not even in the lobby or the building. And to make maters worst, people from the hotel did not look like this was a major problem. This went on all 3 days I was there. Hotels should now consider Internet service like hot water, it is for most people a must as it is for me. If I had know, I would not have book there. And this is what a lot of people were saying out load in the lobby. For the hotel itself, location is good, about 300 meters from the Ubahn. It is located in a charming little alley. If you have limited mobility, be aware that you will have to walk about 150 meters on a nice but uneven surface to get to the entrance. Cars do not enter the alley. Rooms are a lillte old but are clean. People were friendly and polite even when gests were frustrated. For the way this hotel seems to consider Internet service, I would not recommend this hotel unless you appreciate being totally TOTALLY disconnected. The experience was a bit like 30 years ago. I was in Prague the weekend after at the Corinthia Hotel, wow, that is a good place to be. Read moreGenuine Expedia guest review
"A pleasant, reasonably central hotel."
This older style hotel is accessed from the road along a cobbled alleyway, so traffic noise is minimal. It is reasonably central ( about a 20 minutes walk to St. Stephen's cathedral) and the nearest metro station (on the direct U4 line to the Shonbrunn palace) is only a 5 minute walk away. If you turn right out of the hotel on to the main street there […] are shops and cafes. If you turn left out of the hotel you come to a smaller street (the Ungargasse) which has an Indian, a Mexican, an Italian (excellent) and a Japanese restaurant. There is also a pub/restaurant called the Bierteufl (reasonable food and great beer) and a small,grungy pub called the Café Malipop which you will either love or hate (we loved it). The hotel itself served all our needs, although we only slept in it and didn't use any of the facilities. Relatively small quibbles are mentioned below. The front desk service was excellent and the room was cleaned in a timely and efficient way. The hotel and surroundings were nice and quiet. Read moreGenuine Expedia guest review
"Beautiful building full of character"
Very friendly staff and wonderful place.Genuine Hotels.com guest review
Quiet, comfortable old fashioned feel with modern facilitiesGenuine Hotels.com guest review
"Very comfortable stay"
Slept like a log, in the comfortable bed and no ambient noises to disturb me.Genuine Hotels.com guest review
wonderful, peaceful getaway from all the hustle and bustleGenuine Hotels.com guest review
"Tradition and quality rolled into one!"
Amazing service. The first room we got was street-facing and loud from 5:30 pm in the morning. Staff were fantastically accommodating and upgraded us to a suite immediately. Friendly staff, helpful service with a traditional ambience you seek when vacationing in Austria. The location was also perfect for travel throughout Vienna.Genuine Expedia guest review
"Vienna and value what a find!"
We thoroughly enjoyed our stay at this traditional hotel. The setting and location were excellent for our first stay in Vienna. Reception is accessed down a quaint alley off the main high street and there are plenty of eateries and supermarkets right on the doorstep. The staff were friendly and helpful, even providing us with a large umbrella when we […] had an unexpected storm one evening on our way out to dinner. We would strongly recommend and are already thinking of planning a return visit with friends. Read moreGenuine Expedia guest review
"Good central location"
Well located for main station and airport train. Good old style hotel but with plenty of facilities. Staff very helpful.Genuine Hotels.com guest review
The service from reception was excellent and they were very helpful, however the servicing of the room was not what I would expect from a four star hotel, every day something had been overlooked. Rooms were clean and comfortable.Genuine Hotels.com guest review
"close to all must-see sights"
Hotel locationGenuine Hotels.com guest review
The hotel wasn't in the center of town but was a quick walk to everywhere we wanted to go. The room was small, as most European hotel rooms are, but very clean and nicely decorated. The service was great. We would certainly stay here again.Genuine Hotels.com guest review
"Great for sightseeing"
We stayed in one of the privilege rooms which was a very good size, very quiet and extremely comfortable; the bed and pillows were perfect. We didn't eat in the hotel as there are so many different places to choose from in Vienna. Would recommend Rudolf Olz cafe for breakfast- across the road from the hotel. Only two minutes from the central station […] to and from the airport. Read moreGenuine Expedia guest review
stayed 5 nights but tea & coffee facilities in room only replenished and cups changed on last day. Good job we brought our own supplies.Genuine Hotels.com guest review
"Quiet, lovely hotel"
We chose this hotel without knowing much about Vienna. It was very close to the CAT (city-airport train) terminal, and the underground, as well as the tram line O which goes from Prater to Belvedere. Good local restaurants as well (an Italian across the road, and an Austrian pub 2 mins from the back door). The rooms were very comfortable and quiet, […] each with a separate dressing room. The hotel staff were very helpful and friendly. Great choice! Read moreGenuine Hotels.com guest review
"excellent hotel and location"
very good service, terrific breakfast, comfortable room.... simply an excellent value. This is the place to stay; easy walking distance to Wien Mitte terminal that goes to the airport, equally close to U-3 and U-4 lines. Very nice and helpful staff.Genuine Hotels.com guest review
"Nice hotel, booked on a deal, very happy"
We booked on the secret hotel deal - and got a very good price for two nights. I loved the historic feel of the building in its cobbled arcade, the location is very convenient for the City Airport Train (CAT) and the U4 tram for getting to Schoenebrunn Schloss; it's a little outside the touristy centre but not too far to walk. I emailed the hotel in […] advance with two special requirements (relating to stairs and bed) - they never replied but the room we got was perfect on both counts, so I'm not sure whether we were lucky in room allocation or whether the management made special arrangements for me. There's a pub around the corner called Bierteufl which serves fantastic Austrian food (schnitzel, spaetzle, etc) at a cheap price and has a good selection of beer and were still serving when we arrived late on a Friday night (11.30ish) when everywhere else was closed. I would come back here again. Read moreGenuine Expedia guest review
Very friendly parking was a little complicated,with the car park only being admitted by card,Genuine Expedia guest review
Like it ...Genuine Hotels.com guest review
"Mercure Grand Hotel Biedermeier Vienna"
The room was great, spacious and comfortable with good quality linens, toiletries etc. The windows drowned out most of the noise from the street outside and the air con was excellent, which was very welcome in the heatwave while we were there. Standard of cleanliness very good. We didn't include breakfast as it seemed quite an expensive addition to […] the room rate but on reflection I would choose it next time as there arent that many places to eat nearby. I was very pleasantly surprised by the hotel - for the bargain rate we got for our twin room, it was great and I would definitely go back. Read moreGenuine Expedia guest review
"Hotel along a passage!"
a old hotel along a passageway, so rooms look out onto other windows - caught someone peeping at me one day, from opposite side of passage, so had to have curtain closed when changing etc. No decent lighting............. this is a general moan about all hotels... the lighting is so DIM!! Breakfast tables too close together... I dont want to hear the […] conversation of the people on the next table, nor be able to reach their toast, when mine is cold!! Read moreGenuine Expedia guest review
"Mercure Grand Hotel Biedermeier in Vienna"
Excellent location from airport - CAT train stops some hundred meters from the hotel - also U4 and U3. Interesting neighbourhood with variety of dining places, close to city center. Hotel is very nice, in old fashioned style. Free Internet in our room and 2 computers for free to use in the lobby.Genuine Hotels.com guest review
"Schönes Hotel an guter Lage"
Super Lage, Preis/Leistungsverhältnis gut, Frühstückspreis leicht übertriebenGenuine Hotels.com guest review
"Un peu déçu par cet hôtel Mercure"
Chambre petite avec vis-à-vis puisque les chambres sont distribuées sur deux bâtiments parallèles ; salle de bain minuscule avec une marche descendante pour y accéder au risque de trébucher ; chauffage impossible à régler (chaleur étouffante dans la chambre), petit-déjeuner assez médiocre (même pas d'expresso !) pour 18 € ; bref une déception pour un […] hôtel de la chaîne Mercure. Bonne note tout de même pour le quartier bien commerçant, la proximité de la gare Wien Mitte avec métro et trains pour l'aéroport Read moreGenuine Hotels.com guest review
"Sehr schönes, gepflegtes Hotel in der Innenstadt"
Als Geschäftsreisender öfter in Wien. Sehr schönes zentrales und ruhiges Hotel mit Innenhof und Passage. PLV passt absolut. Restaurant nebenan (Weißgerberstube) eher mittelmäßig.Genuine Hotels.com guest review
"At se det nye barnebarn."
Det er vores hotel i WienGenuine Hotels.com guest review
"feedback on Grand Hotel Mercure Biedermeier Wien"
The hotel has a good and convinient location, comfortable warm rooms, good service and comparable price.Genuine Hotels.com guest review
ミッテの駅からもすぐで、とても素敵な路地の先にありますGenuine Hotels.com guest review
"Wir müssen nicht nochmal in das Mercure"
Sylvester in WienGenuine Hotels.com guest review
Noël en famille: hotel idéalement situé proche Wien Mitte pour métro et City Airport Train. Bon établissement. Attention à l'insonorisation des chambres d'un étage à un autre (on entendait les pas)Genuine Hotels.com guest review
Es un hotel bien ubicado, conectado con el centro de Viena, lo recomiendo.Genuine Hotels.com guest review
Det er et dejligt hotel, det er let at komme til frallufthavnen og det ligger tæt på centrum. Personalet er venlige og hjælpsomme. Vi kan på det varmeste anbefale dette hotel.Genuine Hotels.com guest review
hyggelt og centralt beliggende hotel. God service og venlig personale. Vi nød den gratis rundtur i Wiens små gader, som blev arrangeret af hotellet. Vi vil gerne bo der igen.Genuine Hotels.com guest review
Sehr zentral gelegenes Hotel. Für ein Wochenendtrip mit Sightseeing perfekt. Freundlichkeit und Dienstleistungsorientierung an der Reception waren unter unseren Erwartungen. Das Badezimmer wurde an den drei Tagen nie sauber gereinigt.Genuine Hotels.com guest review
"Top Hotel in bester Lage"
Bestens ausgestattete Zimmer, reichhaltiges Frühstück. Empfehlung ist das Restaurant ''WEISSGERBERSTUBE'' das ebenfalls zum Hotel gehört. Auch der Service an der Reception wird groß geschrieben.Genuine Expedia guest review
Die Lage des Hotels ist sehr gut. Allerdings lässt das Preis-/Leistungsverhältnis m. E. doch sehr zu wünschen übrig. In meinem Fall ein Einbettzimmer, das Bett sehr schmal und die Matratze ein Unding - zu vergleichen mit einem Holzbrett. Auf Nachfrage bekam ich zwei Wolldecken, um den Komfort der Matratze zu steigern. Die Heizung/Air-Condition beginnt […] morgens ab 7 Uhr lautstark zu arbeiten und das Zimmermädchen klopft morgens um 8 Uhr an der Tür, um das Zimmer in Ordnung zu bringen. Read moreGenuine Expedia guest review
Goed hotel. Redelijk centraal gelegen tov CAT en de U-bahn. Prettige kamers.Genuine Expedia guest review
"Roligt og perfekt"
Perfekt hotel med rolig beliggenhed. Tæt på Wien Mitte (lufthavnsforbindelser). Rimelig gåafstand til centrum. Fantastisk morgenbuffet.Genuine Hotels.com guest review
"weekend in vienna"
Very Nice Hotel with great location. We loved the stay.Genuine Hotels.com guest review
"Sehr schönes Hotel im Biedermeier Stil"
Das Hotel ist sehr schön im herrlichen Biedermeierstil gehalten, dennoch ließen die Zimmer keinerlei Annehmlichkeiten missen. Das Frühstück ist sehr gut und international gehalten. Die Hotel eigenen Restaurants sind auch sehr zu empfehlen. Immer wieder gerne!Genuine Hotels.com guest review
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