Breakfast was really good. Staff was great. One small elevator for whole hotel making check out difficult since everyone was leaving at the same time. Room was really small. Matress was awfully uncomfortable. My husband was threatening to sleep on the floor!!Genuine Expedia guest review
"Nice hotel for overnight business stay."
I checked in just a little after 2:00 and rooms weren't ready. Manager on Duty seemed a little flustered and not very knowledgeable about asking for a different room for me. She finally understood what Housekeeping was telling her and checked me in. Got to my room and key wouldn't work so I had to truck all the way back down to the desk. Once I got […] in the room, I was very pleased with the size, condition and cleanliness of the room I had everything I needed. Although check-out is 11:00 am, I was awakened at 8:00 on Sunday morning by housekeeping staff trying to enter my room. They left after I told them I would not be checking out until later. Obviously a mixup of rooms by them. Overall my stay was good. I would return and I would recommend to colleagues and friends. Read moreGenuine Expedia guest review
Response by Holiday Inn Express Reston Herndon-Dulles Airport I'm so sorry for the inconvenience regarding your check-in, and housekeeping's early arrival. Our staff works hard to make sure we're giving our guests the best possible service, but we do sometimes have some glitches in the system. I'll be sharing your comments with our front office and housekeeping staff at today's meeting to remind everyone about the correct procedures. We look forward to welcoming you back in the very near future. Patrick Foley General Manager
"close to everything"
Lady at the front desk was very helpful!!Genuine Hotels.com guest review
If price is your only concern, then this hotel is clean and adequate. Next time I'd spend a bit more to stay at a nicer place. The room was tiny and laid out strangely--the sink wasn't even in the bathroom. The building is dated and I had trouble with outlets, lamps, the TV and even the ironing board. The breakfast was decent but there wasn't enough […] seating when I was there. On the plus side, the hotel staff was helpful, parking is free and plentiful, there is a grocery store right next door and lots of restaurants a short drive away. Read moreGenuine Hotels.com guest review
Comfortable bed, close to restaurants and other attractionsGenuine Hotels.com guest review
"Good but not great!"
A nice Holiday Inn Express but in need of some updating. It is a convenient location so will probably stay there again.Genuine Hotels.com guest review
"Nice affordable stay"
Great workout room and breakfast was amazing. Think furnace filter was little dusty, but otherwise great overall for the priceGenuine Expedia guest review
"Very nice and comfortable hotel"
Stayed one night. Nice hotel at a very good price. Very clean and staff was very friendly and helpful. Surprise to have such a good variety in the breakfast. Room was clean and beds were comfortable. Did not have any issues. Will definitely stay in future.Genuine Hotels.com guest review
"Stay here if you want to get some excercise"
There is a slew of hotels in the area, all of which have about the same amenities. The biggest difference here is that the Holiday Inn is a block and a half from the WO&D trail and even has decent bikes for you to borrow. I think this is a great way for a hotel to set themselves apart, and I'll stay here again because of it.Genuine Hotels.com guest review
"25 minutes to DC"
The air conditioner clicked off and on a constantly all night and was not cooling the room.Genuine Hotels.com guest review
"good place to stay"
the rooms are clean, facilities are good. Try it during travelingGenuine Expedia guest review
"Great breakfast & service"
This hotel was just what we needed, for a week-long stay as we waited to move into our new house. Comfortable rooms, well-stocked breakfast, and nice surprises like apples or cookies when you returned in the afternoon/evening. We are very glad we stayed here!Genuine Expedia guest review
Staying at this hotel was excellentGenuine Hotels.com guest review
"Clean, Comfortable , Convenient"
Very nice. Clean. Nice sized room with comfortable bed. Lots of counter space and two sinks in bathroom. Breakfast buffet included. Free Wi Fi in rooms. Several computers for hotel guest use which are located conveniently next to the breakfast area. It was in a good location for us while we were visiting my son in Reston, VA.Genuine Hotels.com guest review
"convenient to shopping."
We had a good experience with the hotel and the staff. The hotel is in in convenient location to local shopping (grocery stores, pharmacy, local restaurant) and the staff was professional and courteous. We were out of the room most of the time so it served it's purpose as a comfortable place to rest.Genuine Expedia guest review
We stayed @ Holiday Inn Herndon for a short vacation trip to Washington DC. The facilities are great, the breakfast was fantastic and the staff did an outstanding job making us feel comfortable. Definitively I would recommend this hotel to a friend!Genuine Expedia guest review
Delicious evening cookies!Genuine Hotels.com guest review
"Really appreciated the hotel's shuttle."
The stay was very good. So far as the room was concerned, the chair in the corner could have used a table of some kind to put a coffee on or something.Genuine Hotels.com guest review
"Close to family"
It was good. Appreciated the shuttle to the kiss and ride.Genuine Hotels.com guest review
"It is a old holiday inn express!"
Overall it was okay. Staff was nice. They had breakfast but its a older hotel.Genuine Expedia guest review
The hotel was beautiful and the neighborhood had tons of places to eat!Genuine Hotels.com guest review
Overall was a nice stay for the money paid, room was a but small but was very clean loved itGenuine Hotels.com guest review
"Big fancy hotels should learn from this hotel"
Having just arrived from overseas, it was the perfect stay before flying out for work the next day. The hotel staff was lovely and helpful. Breakfast was plentiful, and to be able to sit at a computer (FOR FREE!) for the first time in 10 days and take care of a few things, was wonderful. My email had been hacked and I was able to clear everything up […] while I was there, print out my boarding pass, and book a hotel in NYC for the next day. Read moreGenuine Hotels.com guest review
"WOULD DEFINITELY STAY AGAIN!!!!"
I don't have any negative comment about the hotel. The room was definitely cheap considering it was in a great location, was clean, free parking, free breakfast, etc. As soon as I arrived I flipped the mattresses to check for bed bugs. Luckily I didn't find anything at all. The room looked exactly like the picture I viewed online. Breakfast included […] pancakes, several different cereals, cheese omelets, yogurt, bananas, sausage patties, etc.. Located right beside a grocery store and lots of restaurants. I was only here one night and just needed a place to sleep. This is great for someone staying one night or 5. I felt safe and the bed was very comfortable!!! Read moreGenuine Hotels.com guest review
"Quiet and Clean"
Layover at Dulles required a place to stay for the night. This place was on the Dulles website as a hotel with24 hr shuttle. I found out later that was not true. Shuttle runs from 5am - 11pm. Out morning flight required an early shuttle. I was reassured by the shuttle driver that we would be fine catching the 5am shuttle to Dulles. Which did work out […] well as the airport is only a 10 min drive away. We arrived exhausted and found a very clean room, cool ac and quiet location. Hotel is near a Safewway and Panera. The Bath and Body Works Shampoo and soaps were a pleasant touch. Microwave, coffee pot and big tv made the evening go by fast. Wake up call was on time and there was a variety of breakfast items including cinnamon buns-fresh. Read moreGenuine Expedia guest review
"Close to everything i needed."
I thought the shower floor could be pitched towards the drain a little more.Genuine Hotels.com guest review
"close to the arirport"
I was only there five and half hours before I had to fly out. The desk manager was very friendly and extremely helpful. She knew everything I needed to know to have a smooth very early morning. It was clean and comfortable. The only thing i wish is that there was a greater selection of premium channels and the TV as I didn't sleep because I had to get […] to the airport so early. Read moreGenuine Hotels.com guest review
"Priced to high for the comfort"
I booked the room using a deal on expedia. I had expected a bigger and more spacious room but the room ended even before it started. very small bathroom and the wash basin was outside right next to the entrance door. Place wasn't sufficient to store luggage. Also the check-out time was 11 am, I have normally seen places allowing guest to check-out by […] noon. Read moreGenuine Expedia guest review
"Excellent place to stay!"
I was interviewed in Reston, Va. I stayed at this hotel for the great deal on the room. It was better than I thought it would be because of the low price. But I was completely surprised! It was a wonderful stay.Genuine Hotels.com guest review
"Comfortable Room & Great Breakfast"
Enjoyed two night visit to this well maintained, economy hotel in the DC suburbs. Excellent breakfast with eggs, bacon, sausage, biscuits, pancakes, cereal, and yummy pastries. Friendly staff and clean, quiet rooms. Highly recommend!Genuine Hotels.com guest review
"Very nice hotel for the money"
My wife and I stayed at the hotel for a couple of nights. We were traveling from California and didn't know what to expect and this hotel was very clean and the staff where very friendly. Overall, I would recommend this hotel to anyone.Genuine Expedia guest review
I always enjoy my stay at the holiday inn express, however I have stayed about 6 times in the last month and the refrigerators in the rooms never would get cold so my drinks and food couldn't be stored correctly.Genuine Hotels.com guest review
Enjoyed or stay here. Clean and quiet.Genuine Hotels.com guest review
Overall Good experience. Didn't stay in the hotel but came for tourismGenuine Expedia guest review
Location: far from DC, tolls were annoying, but Reston was quite nice and I did enjoy the shops and restaurant at the Reston Town Center which was minutes from the hotel. It was also minues away from the zoo and farmers market. Hotel: The room was smaller than I expected, I usually stay at Holiday Inns when I travel and this was by far the smallest […] room I've stayed in. Overall the room and hotel were clean, however my last night there the headboard fell out of nowhere, but the hotel staff was nice and accommodating and placed me in another room. Overall the stay was ok. Read moreGenuine Expedia guest review
Response by Holiday Inn Express Reston Herndon-Dulles Airport Thank you for letting me know about your visit. I'm glad you were impressed by the cleanliness of the room and the service provided by our staff. Our proximity to Reston Town Center and surrounding restaurants make us a popular choice for guests staying in the area. I'm sorry you were inconvenienced by the headboard in your room, and thank you for being so understanding. Safe travels! Patrick Foley General Manager
My stay was great. It was pouring raining so me and my girlfriend didn't go out for dinner. They helped me find someone who delivered so that we could continue our great evening. The breakfast was great. just wish they had a refrigerator in the room.Genuine Hotels.com guest review
We stayed here on both ends of our trip. The building could stand a remodel but it was clean, quiet, and the staff was exceptionally helpful! Good Pho across the street!Genuine Hotels.com guest review
"Very close to Reston Towne Center."
Staff was kind and helpful. Room was comfortable and it was quiet and clean. Breakfast was delicious!!Genuine Expedia guest review
goodGenuine Hotels.com guest review
"Usual nice & convenient breakfast."
Restful and enjoyable!Genuine Hotels.com guest review
"Ok for one night"
The person on duty spent more time on the telephone with her friend about the plumbing and didn't even notice I was there. I asked if she had a spare hanger and she said no, yet an hour later she told some GQ guy yes and gave him a hanger.Genuine Expedia guest review
"Great hotel for family"
Recent stay at Hiexpress with 2 families. Extremely convenient location, rooms are clean, ambience is good and staff very pleasant. The breakfast buffet is very good and kept clean by a very pleasant lady Miriam at all times, the lobby computers and printer are very useful also the free wifi. I would definitely stay againGenuine Expedia guest review
"Good hotel to stay close to the airport and DC"
Great location, good breakfast, nice facilities, courteous and professional staff and the Internet worked out just fine.Genuine Expedia guest review
"Good for business travelers"
Great for travelers. We could not have asked for more for such a low price. Clean, quite, close to the airport and malls and good breakfast on top of it. (even srambles eggs)Genuine Expedia guest review
great service and nice front desk workers. I enjoyed the breakfast as well.Genuine Expedia guest review
Great place to rest for the night and the Hot breakfast was a blessing!Genuine Hotels.com guest review
"close to training site"
Hotel was perfect to stay a couple of nights in a convenient areaGenuine Hotels.com guest review
For the price we paid, it was an amazing deal. Free buffet style breakfast in the morning, plus shelter for 15 people, it couldn't get better. The location the hotel is situated in was about 4 mins away from the workshop we attended. I would stay here again, even on a leisure getaway. The hotel is also 30 mins away from D.C. So we were able to take […] a drive over to pose in front of the White House. I recommend this hotel to anyone who is planning on visiting the area. Read moreGenuine Hotels.com guest review
"Nice and Convenient"
I booked the hotel the night before I had to fly in. The hotel was nice and located right near the data centers I was going to be working in. Breakfast was great as well! I would stay here again if I'm ever in the Reston, VA area.Genuine Hotels.com guest review
A marvelous place to stay overnight, if you are in the Dulles airport area. Everything is simple and great in this HI hotel.Genuine Hotels.com guest review
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