"Great overnight stay before flight"
We stayed one night before a flight out of Dulles. We liked the fact that we could leave our car there and the shuttle was very prompt when we returned. The staff was very nice and the breakfast was very good. We would definitely stay there again.Genuine Hotels.com guest review
"Staff went above and beyond"
Stuck in DC overnight due to weather delay, and this hotel's staff went above and beyond! Their shuttle driver (the manager of the hotel) did not complain when we asked him to take us just across the street to the shopping center (the temp was about 10 degrees and there was 6-8 inches of snow on the ground). It may not be the newest hotel near Dulles, […] but the surrounding area has plenty of restaurants and shopping. Read moreGenuine Hotels.com guest review
Since the hotel was rated low on stars but high with customer satisfaction, I thought I would give it a try. I am glad I did. The staff was great and the room was super clean and nice. My sheets were fresh and clean and smelled great. Breakfast was good and check out was fast and easy. I was only 10 minutes from my location and it was easy in and out. […] I would go back. Read moreGenuine Hotels.com guest review
I chose this hotel because I trust Holiday Inn, and when choosing a hotel (obviously, location must be a fit) I was concerned with ease of egress, and ingress to Dulles ... on paper, this hotel was exactly what I was looking for. What did I get? I got far more than even my discerning tastes would have expected. My shuttle driver, Walt, was a welcome […] face.. and a wonderful emissary to the hotel. I was particularly impressed, not only with Walt, but the desk staff as well, and urge anyone tired of being a faceless number, to give this hotel a chance to show you how different they really are. Appointments were a perfect balance. I appreciated the "touch" of having my room prepared for my arrival, and soft classical music playing.. extremely comforting for a weary traveler. Read my other comments below. Read moreGenuine Expedia guest review
it was a good experienceGenuine Expedia guest review
"Great Value and Great accomodations"
My wife and I stayed at the Holiday Inn Express over the Christmas Holidays. The staff was extremely helpful, and the room was very clean as well as comfortable.Genuine Expedia guest review
"Outstanding hotel, location, price."
Very nice hotel with friendly staff, close to Herndon and Dulles.Genuine Expedia guest review
nice, clean and excellent services.Genuine Hotels.com guest review
"All was just right"
comfortable, very clean room, friendly staff, good breakfast.Genuine Hotels.com guest review
"My experience at this hotel"
towels were not very clean. Breakfast was below average. Bed was ok, but bathroom was too tight. Staff were nice.Genuine Hotels.com guest review
Great location friendly staff and clean and up todate...will stay there again.Genuine Hotels.com guest review
"Nice, efficient staff. Half hour to DC"
The staff were all very nice and efficient, place was clean, and I loved the fresh baked cookies they left out for guests. They easily changed my friend's later reservation into rooms right next to each other. The hotel isn't quite as close to DC as we thought, but close enough. Some decent shops and restaurants (for the suburbs) are very near by.Genuine Hotels.com guest review
"Got a good deal on Hotels.com for small room"
We got two rooms for $69 each but quickly found they were two rooms at the end of the hall which were both very small. That said, the bed was comfy and overall a quiet place. The TV didn't work, at least I couldn't get it to work but too tired to call for help.Genuine Hotels.com guest review
"Great for an overnight stay!"
We had travelled from NY to visit a friend in Sterling, and found this hotel with good reviews. Was not disappointed! The reviews on the breakfast are absolutely spot on. They had good variety and everything was prepared fresh. But what really impressed me was their service. At night my wife wanted to get some bottled water. There was none in the vending […] machine, so the concierge at the front desk proactively approached my wife and offered to get some bottled water from a nearby store. She even dropped it back to our room. I've never seen any other hotel staff go out of their way to take care of their customers like that. The rest of the staff was in general friendly and always asked even in passing if we needed anything. For example, when we arrived the TV in the room wasn't working. The technician not only replaced it but asked if we needed any housekeeping cleaning done as well. Also, when we arrived, our room (w/2 double beds)requested was not ready and would take another 30 mins we were told. We insisted for something sooner and within minutes they found something (w/ a king size bed) for us! Needless to say I will recommend this spot for any friend or family visiting the area. Read moreGenuine Expedia guest review
Great. Need laundry facilities though.Genuine Hotels.com guest review
"small room, but very clean and staff very helpful."
Good experience.Genuine Expedia guest review
"Great for our trip to Washington"
The breakfast was really good, hotel small and extremely cozy, not crowded, even it was about 20 miles away from Downtown we had a great time and a great deal. The check in and check out were on time record.Genuine Hotels.com guest review
"Good for the money"
My stay was good besides the ice machine not working wich was fixed as soon as I notified them and breakfast was surprisingly good I would stay againGenuine Hotels.com guest review
"Good quality, features, and price"
The hotel was easy to get to. The staff were curious for the most part. I think the night time counter person was having a bad day though. It was nice to have a good breakfast before heading to DC.Genuine Expedia guest review
Breakfast was really good. Staff was great. One small elevator for whole hotel making check out difficult since everyone was leaving at the same time. Room was really small. Matress was awfully uncomfortable. My husband was threatening to sleep on the floor!!Genuine Expedia guest review
"Nice hotel for overnight business stay."
I checked in just a little after 2:00 and rooms weren't ready. Manager on Duty seemed a little flustered and not very knowledgeable about asking for a different room for me. She finally understood what Housekeeping was telling her and checked me in. Got to my room and key wouldn't work so I had to truck all the way back down to the desk. Once I got […] in the room, I was very pleased with the size, condition and cleanliness of the room I had everything I needed. Although check-out is 11:00 am, I was awakened at 8:00 on Sunday morning by housekeeping staff trying to enter my room. They left after I told them I would not be checking out until later. Obviously a mixup of rooms by them. Overall my stay was good. I would return and I would recommend to colleagues and friends. Read moreGenuine Expedia guest review
Response by Holiday Inn Express Reston Herndon-Dulles Airport I'm so sorry for the inconvenience regarding your check-in, and housekeeping's early arrival. Our staff works hard to make sure we're giving our guests the best possible service, but we do sometimes have some glitches in the system. I'll be sharing your comments with our front office and housekeeping staff at today's meeting to remind everyone about the correct procedures. We look forward to welcoming you back in the very near future. Patrick Foley General Manager
"close to everything"
Lady at the front desk was very helpful!!Genuine Hotels.com guest review
If price is your only concern, then this hotel is clean and adequate. Next time I'd spend a bit more to stay at a nicer place. The room was tiny and laid out strangely--the sink wasn't even in the bathroom. The building is dated and I had trouble with outlets, lamps, the TV and even the ironing board. The breakfast was decent but there wasn't enough […] seating when I was there. On the plus side, the hotel staff was helpful, parking is free and plentiful, there is a grocery store right next door and lots of restaurants a short drive away. Read moreGenuine Hotels.com guest review
Comfortable bed, close to restaurants and other attractionsGenuine Hotels.com guest review
"Good but not great!"
A nice Holiday Inn Express but in need of some updating. It is a convenient location so will probably stay there again.Genuine Hotels.com guest review
"Nice affordable stay"
Great workout room and breakfast was amazing. Think furnace filter was little dusty, but otherwise great overall for the priceGenuine Expedia guest review
"Very nice and comfortable hotel"
Stayed one night. Nice hotel at a very good price. Very clean and staff was very friendly and helpful. Surprise to have such a good variety in the breakfast. Room was clean and beds were comfortable. Did not have any issues. Will definitely stay in future.Genuine Hotels.com guest review
"Stay here if you want to get some excercise"
There is a slew of hotels in the area, all of which have about the same amenities. The biggest difference here is that the Holiday Inn is a block and a half from the WO&D trail and even has decent bikes for you to borrow. I think this is a great way for a hotel to set themselves apart, and I'll stay here again because of it.Genuine Hotels.com guest review
"25 minutes to DC"
The air conditioner clicked off and on a constantly all night and was not cooling the room.Genuine Hotels.com guest review
"good place to stay"
the rooms are clean, facilities are good. Try it during travelingGenuine Expedia guest review
"Great breakfast & service"
This hotel was just what we needed, for a week-long stay as we waited to move into our new house. Comfortable rooms, well-stocked breakfast, and nice surprises like apples or cookies when you returned in the afternoon/evening. We are very glad we stayed here!Genuine Expedia guest review
Staying at this hotel was excellentGenuine Hotels.com guest review
"Clean, Comfortable , Convenient"
Very nice. Clean. Nice sized room with comfortable bed. Lots of counter space and two sinks in bathroom. Breakfast buffet included. Free Wi Fi in rooms. Several computers for hotel guest use which are located conveniently next to the breakfast area. It was in a good location for us while we were visiting my son in Reston, VA.Genuine Hotels.com guest review
"convenient to shopping."
We had a good experience with the hotel and the staff. The hotel is in in convenient location to local shopping (grocery stores, pharmacy, local restaurant) and the staff was professional and courteous. We were out of the room most of the time so it served it's purpose as a comfortable place to rest.Genuine Expedia guest review
We stayed @ Holiday Inn Herndon for a short vacation trip to Washington DC. The facilities are great, the breakfast was fantastic and the staff did an outstanding job making us feel comfortable. Definitively I would recommend this hotel to a friend!Genuine Expedia guest review
Delicious evening cookies!Genuine Hotels.com guest review
"Really appreciated the hotel's shuttle."
The stay was very good. So far as the room was concerned, the chair in the corner could have used a table of some kind to put a coffee on or something.Genuine Hotels.com guest review
"Close to family"
It was good. Appreciated the shuttle to the kiss and ride.Genuine Hotels.com guest review
"It is a old holiday inn express!"
Overall it was okay. Staff was nice. They had breakfast but its a older hotel.Genuine Expedia guest review
The hotel was beautiful and the neighborhood had tons of places to eat!Genuine Hotels.com guest review
Overall was a nice stay for the money paid, room was a but small but was very clean loved itGenuine Hotels.com guest review
"Big fancy hotels should learn from this hotel"
Having just arrived from overseas, it was the perfect stay before flying out for work the next day. The hotel staff was lovely and helpful. Breakfast was plentiful, and to be able to sit at a computer (FOR FREE!) for the first time in 10 days and take care of a few things, was wonderful. My email had been hacked and I was able to clear everything up […] while I was there, print out my boarding pass, and book a hotel in NYC for the next day. Read moreGenuine Hotels.com guest review
"WOULD DEFINITELY STAY AGAIN!!!!"
I don't have any negative comment about the hotel. The room was definitely cheap considering it was in a great location, was clean, free parking, free breakfast, etc. As soon as I arrived I flipped the mattresses to check for bed bugs. Luckily I didn't find anything at all. The room looked exactly like the picture I viewed online. Breakfast included […] pancakes, several different cereals, cheese omelets, yogurt, bananas, sausage patties, etc.. Located right beside a grocery store and lots of restaurants. I was only here one night and just needed a place to sleep. This is great for someone staying one night or 5. I felt safe and the bed was very comfortable!!! Read moreGenuine Hotels.com guest review
"Quiet and Clean"
Layover at Dulles required a place to stay for the night. This place was on the Dulles website as a hotel with24 hr shuttle. I found out later that was not true. Shuttle runs from 5am - 11pm. Out morning flight required an early shuttle. I was reassured by the shuttle driver that we would be fine catching the 5am shuttle to Dulles. Which did work out […] well as the airport is only a 10 min drive away. We arrived exhausted and found a very clean room, cool ac and quiet location. Hotel is near a Safewway and Panera. The Bath and Body Works Shampoo and soaps were a pleasant touch. Microwave, coffee pot and big tv made the evening go by fast. Wake up call was on time and there was a variety of breakfast items including cinnamon buns-fresh. Read moreGenuine Expedia guest review
"Close to everything i needed."
I thought the shower floor could be pitched towards the drain a little more.Genuine Hotels.com guest review
"close to the arirport"
I was only there five and half hours before I had to fly out. The desk manager was very friendly and extremely helpful. She knew everything I needed to know to have a smooth very early morning. It was clean and comfortable. The only thing i wish is that there was a greater selection of premium channels and the TV as I didn't sleep because I had to get […] to the airport so early. Read moreGenuine Hotels.com guest review
"Priced to high for the comfort"
I booked the room using a deal on expedia. I had expected a bigger and more spacious room but the room ended even before it started. very small bathroom and the wash basin was outside right next to the entrance door. Place wasn't sufficient to store luggage. Also the check-out time was 11 am, I have normally seen places allowing guest to check-out by […] noon. Read moreGenuine Expedia guest review
"Excellent place to stay!"
I was interviewed in Reston, Va. I stayed at this hotel for the great deal on the room. It was better than I thought it would be because of the low price. But I was completely surprised! It was a wonderful stay.Genuine Hotels.com guest review
"Comfortable Room & Great Breakfast"
Enjoyed two night visit to this well maintained, economy hotel in the DC suburbs. Excellent breakfast with eggs, bacon, sausage, biscuits, pancakes, cereal, and yummy pastries. Friendly staff and clean, quiet rooms. Highly recommend!Genuine Hotels.com guest review
"Very nice hotel for the money"
My wife and I stayed at the hotel for a couple of nights. We were traveling from California and didn't know what to expect and this hotel was very clean and the staff where very friendly. Overall, I would recommend this hotel to anyone.Genuine Expedia guest review
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