Jack London Inn - Oakland

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Genuine Hotels.com guest review

Clearly this motel has not been remodeled in some years, but all furnishings were in good condition, the room was clean, and the service at the front counter was acceptable. You are not going to impress anyone here, but it is across the street from the Jack London Square and there is no better combination of value and location if you are attending an […] event there. Read more

Genuine Hotels.com guest review

couldnt wait to check out a day early.SHOULD BE BOLLDOZED!!!!!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

this hotel should be shut down. worst hotel i have every stayed in, nothing like the pictures, found from someone private curly hair on the toilet, bathroom was falling apart, no iron, no blow dryer, no trash can in the room......bottom line was that my friend and myself just got our stuff and slept in the car. check in and checked out within 20 min. […] SAVE YOUR MONEY & GO SOMEWHERE ELSE Read more

Genuine Hotels.com guest review

Everything's bad, but above all else there is the amtrak line in front of the hotel. It comes thru every 15 mins or so. The sound is defening and it shakes the whole hotel.

Genuine Hotels.com guest review

Very nice

Genuine Hotels.com guest review

We checked in at 3:15pm, the front desk person didnt have a list of clean rooms , therefor they couldn't check anyone in, there were about 8 people trying to check in. It took 30-45 min. People were pretty upset! Once they starting checking us in, guests were coming back to the lobby complaining of no towels , shower not working, when we finally got […] to our room we had no blankets & 2 bath towels , no face clothes nothing. Luckily my friend had brought some blankets & her own towel. around 2am there were people yelling & fighting in the parking garage & at 6am someone was honking their horn over & over. For a long time, I believe they were tryin To get the hotel to unlock the gates to the parking garage so they could leave. Lastly the Amtrak is right next to the hotel & that started around 8am every 30 mins or so. This place is in dire need if a reality -show face lift, ha! Read more

Genuine Expedia guest review

Will never stay there again

Genuine Hotels.com guest review

Close to Amtrak, but train noise at night is loud. Hotel is dated, dark, and not very clean. Lots of neglect. Serves the purpose if you want a cheap night.

Genuine Hotels.com guest review

Horrible service. They refused to give us our room even with a confirmation. No help at all. Had to wait four hours until the sorted it out.

Genuine Expedia guest review

The staff act like children running a hotel I had to stand there with no line for 15 minutes before being checked in. The bathroom floores peeled off as I showered, and the train that passes by made it hard to sleep. The pictures the posted don't looking nothing like what they appear to be.

Genuine Expedia guest review

Hotel is within walking distance of BART station, but the good things end there. Hotel is old and run down, TV didn't work, no hot water in the morning, etc.

Genuine Expedia guest review

Old in need of refurbishment but clean and cheap the staff very helpful

Genuine Expedia guest review

Worst hotel ever.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The hotel room was in poor shape restroom lights worked and that was it, all light bulbs were out i asked for new ones they said they were out ,we checked out 3 days later still no bulbs. The toilet didnt flush they said it could not be fixed till next day so i fixed it . i got into sheets and you could feel dirt in them ,rug on floor was in very bad […] shape. we asked to check in on line for flight they had no wifi at front desk not even a printer to print boarding passes. were in 2012 every hotel should be able to . toilet paper had no holder it was just set on sink, shower tub was dirty had stains and chips in it . WORST PLACE I HAVE EVER STAYED Read more

Genuine Expedia guest review

The suite doesnt look anything like the photo on the Hotel Website. I stayed in a suite this weekend and although, it was a non-smoking room, the room reeked of cigarette smoke and the refrigerator had cans of beer stored in it that were the leftover of past guests. Also, there wasnt a coffee pot, clock radio or decent basic amenities available. The […] towels too were limited. Also the shower head didnt work properly and it was difficult to distinguish the cold section from the hot section on the control. Also the water in the shower clogged up immediately after I turned the water on. I was very disappointed with my stay at this Inn. I believed that they lied about representing their hotel as a nice place to stay because it was anything but nice. Read more

Genuine Hotels.com guest review

Horrible! Will never go back.

Genuine Hotels.com guest review

Avoid at all costs.

Genuine Hotels.com guest review

The staff is fine.... But the hotel had tons of bugs, and when we called for maintance, they didn't send anyone up when they promised they would. me and my mom spend the whole night fighting mosquitos

Genuine Expedia guest review

Its was staying at a project hotel i wouldn't recommend staying here. Couldn't sleep knowing that your vehicle would get broken into

Genuine Expedia guest review

bad hotel for a family. it is really old and dirty,don't stay in the hotel any more! Also big noise from the train passing through the hotel!!! after get out from the bart train at 12th st of oakland city,it take me 25 minutes to found the the hotel!! next time I think I won't select the hotel anymore!!

Genuine Expedia guest review

The stay was comfortable, easy to get to transportation, and the local area was nice to take a walk in. We had to call for room service...and there was a space in the shower door which made the water flow out onto the floor.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The room was very inexpensive, so I didn't expect that much, however, here were my biggest complaints: 1) 3 lights in the room, 2 didn't work 2) Only a sheet on the bed, no blanket 3) 2 towels, one was dirty 4) Thermostat did not work, very cold 5) Toilet had to be flushed 3 times 6) TV did not work, they said they were switching cable suppliers, and […] the technician never showed up (I guess that's not their fault. I booked for 3 nights. Slept in my clothes. Left after the first night and booked another Hotel over 1 hour away. Read more

Genuine Expedia guest review

This hotel was gross. A port district flop house.

Genuine Hotels.com guest review

worst hotel experience ever , no TV , no towels , no iron , people smoking weed and all kind of drugs in there rooms with smoke smell in the whole floor , prostitution inside too , not recommended at all for any body , please don't go there you are going to ruin your vacation or stay

Genuine Hotels.com guest review

It was horrible! The shower leaked, the carpets were yucky, the doors didn't lock, the t.v. didn't work and the pool was dirty!! I was very unhappy!

Genuine Hotels.com guest review

no TV , no iron , no towels , service sucks , very bad neighborhood , i'd never go back there again , very ghetto place and drug addicts , if i knew that i wouldn't never even think about it , please dont go there seriously its my worst experience ever

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Absolutely terrible. Gross accommodations and no towels. Unfriendly staff and overall uncomfortable. If you must stay here for a night, be prepared!

Genuine Expedia guest review

The service was bad, but otherwise not as bad as some reviews

Genuine Hotels.com guest review

Well as a native of Oakland, it is always great to come home for a visit from time to time. I have never stayed in any of the Hotels in Jack London sq before, So I was very excited to have the opportunity. That excitement diminished upon entering my room. lets just say, that I was very surprised at the small level of quality of everything associated […] with the appearance from the outside inwardly. This is a historic building and great location. There should be better upkeep, and a professional managing staff for this area. The staff except from the housekeeping were not uniformed, and were very laid back in the most unprofessional appearance. They were pleasant, but just very common for the location. The resident restaurant I give the same rating. I waited 25 minutes to be ignored before seated. (you never know who you are entertaining). So I headed up the street to a neighboring restaurant, and was seated and served in 10 minutes flat. Would I stay here again? if I have no other choice, possibly. Hopefully next time, I wont have one of the Managers barge into my room because he didnt know anyone was assigned to be there. Read more

Genuine Hotels.com guest review

no bath towel, heard the train almost all day long, damp dark room, cold, poor quality bedding, unfriendly neighbourhood....

Genuine Expedia guest review

I hate wasting money on hotels so I always choose the cheapest option. I REGRETTED this one! The first night one of my "neighbors" was smoking pot in their room and blasting music at midnight. The whole floor was a fishbowl. GROSS!!!!! When I checked in my room the following were missing or badly broken: a comforter, towels (I had to ask for them 7 […] times over the 2 nights I was there), pictures on the walls (it looked like someone stole them and left the nails), a phone, a trash can, the handle on the door was broken, the curtains were only half attached, and the bottle opener had been ripped off of the vanity. *The heat wouldn't turn on Read more

Genuine Hotels.com guest review

It's good that its right across from Jack London square but the Amtrak runs through the middle all night blowing a horn so that really sucks.you get no type of sleep

Genuine Hotels.com guest review

this was the worst hotel i have ever stayed in in my life. not only was it of abhorrent quality, the staff/management were totally apathetic and unhelpful the entire time. from no towels, to all night room parties, it was a disgusting and LOUD place to stay. everyone was getting high (even the front desk staff) and it seemed to be a place for the shadiest […] of people. dont stay there unless you are looking for weed and a $25 hooker. Read more

Genuine Expedia guest review

Very bad! We checked in almost at mid night on the first day, the room was smelt so bad that I had to rush to Safeway to buy the air refresher to kill the stinky smell. And the pillows had no pillow cases, so the next day I asked the front desk "Did your hotel provide the pillow cases to the guest?" And also they didn't clean the room every day, when […] I came back at night on the third day, I found my room didn't clean, so I went to the front desk and asked the reception girl, she told me" they didn't clean the room every day, but every other day, your room will be cleaned tomorrow." I said but I will be checked out tomorrow and I paid the room every day. so I walked away I know I didn't want to waste my time to argue with such terrible peple. So, if you want to stay with this hotel,think twice before make a decision! Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

The only reason to stay here is the low price. Loud trains pass by right outside at all hours of the night. The rooms are marginal.

Genuine Hotels.com guest review

Despite reading the other reviews, I booked the hotel. I assumed people writing such nasty reviews were high maintenance or had unrealistic expectations of a budget hotel. NO. I wasn't in this room for more than 15 minutes. To only briefly discuss what we discovered was - an intense mold smell, yellow stain on the sheet, bed spring ripped open with […] black stuff lingering, stains and cigarette burns on the blanket, no pillow cases? This room felt completely unsanitary. I was truly afraid to sit down. Please, save yourself any hassle and don't book this hotel. I will say that when we decided to check out, the front desk staff was accommodating and the customer service at Hotels.com got my money back in a very timely fashion. Read more

Genuine Hotels.com guest review

While the room was clean enough, the hotel was just in a state of disrepair. Also, the cleaning staff was very lax, never left a complete set of towels for the 4 days I was there. The front desk staff was not very welcoming or helpful.

Genuine Expedia guest review

I'm not a picky person but this "hotel" is disaster. The bathroom was broken and so dirty. If you want to remember it until end of your life, just try it. No breakfast! Believe me don't go for it you will be regretted

Genuine Expedia guest review

When my husband and I first booked this hotel we saw that it was basically on the waterfront and thought it was a great deal, we booked right away. While walking down the hallway to our room we noticed that the carpet was unusually dirty and stained, as we entered our room we received a waft of bleach, the room had just been "cleaned. The sliding glass […] door that led to the balcony was unlocked, my husband commented a sarcastic something about "that's safe", and we walked out onto the patio to look at the pool we were so eager to jump into... I would not have let our dog swim in that water; it was filthy and looked as though it hadn't been cleaned in a few years. We went back into the room and sat on the bed, immediately jumped up because the sheets were damp and sticky. I've seen cleaner bathrooms traveling across country in cheap gas station bathrooms. For a kick we checked out the drawer space as well, there were other people's clothes in the drawers. We took a walk along the bank and decided to have dinner in this chic little restaurant. When the waitress found out where we were staying she said that she had read that the hotel had been rated as the 6th dirtiest hotel in the country; however, after my husband looked it up on his phone, he told me that it had actually moved from 6th to 2nd in the dirties hotel competition. Needless to say we moved out immediately and went to stay in another hotel. Read more

Genuine Hotels.com guest review

I was very disappoined with this hotel. We wanted to stay somewhere with a pool, so we chose this spot. But when we arrived they told us that the pool hadn't been working for months and that we could not use it. The trains were noisy and kept us up all night, as did the people partying next door from 2 to 4 am. I strongly suspect that there was a lot […] of prostitution going on as well. This is not a good place for children or really any decent person who wants a good night's sleep (and a swim!) Read more

Genuine Hotels.com guest review

The hallways reek of cigarette smoke. We checked in late at night. Large containers of garbage were abandoned in the hallway. Our room smelled of cigarette smoke and mustiness. Only one faint lightbulb in the room. Electronic lock hanging by a wire from the door. Told reception room was unacceptable- they sent us to a room that was slightly better. […] Lights worked but the room was stripped bare of all ammenities beyond a lamp. Had it been earlier than midnight we would have fled then. Curtains failed to close adequately and there were no drinking glasses available. We checked out first thing in the morning. UGH! Their website is misleading. Beware! Read more

Genuine Expedia guest review

Despite the noise from the constant trains going by across across the street, we managed to sleep well. The room itself was decent (can't complain when we were just looking for the cheapest place around). Overall, a positive experience!

Genuine Expedia guest review