"In a shady neighborhood"
The hotel was outdated and in a bad area. There were people smoking very near to our room the whole time. Being asmatic this was a problem. My husband was scared to let the teenagers walk to breakfast alone because of questionable characters lerking around. The place was filthy and although it had what we needed, it was gross. We wore our shoes the […] whole time because our kids socks were black from the dirty carpets when we first arrived. I would not recommend this place. Read moreGenuine Hotels.com guest review
Smelled so badly of cigarettes that all my luggage carried that smell home, there was soap residue on the sink, dirty footprints on floor, toilet water turned off, couldn't open bathroom door all the way. Ironing board was broken and the remote was so sticky I had to put wash tag around it to use. Could never reach the front desk. Ended up sleeping […] elsewhere. Don't stay here. Read moreGenuine Expedia guest review
"Nice hotel for price"
The hotel room was pretty nice. The only downsides were that it is right next to a train that goes by all the time and the hot tub isn't even in working condition. They should have written that on their site.Genuine Expedia guest review
"won't stay there again"
!st, had to kill a cockroach in the bathroom. TV had bad reception. Could not see the ball while watching the French Open. Internet was so slow, that the Pony Express would have been faster. Went out for 5hrs and returned to my that wasn't made up. Had to call front desk and after that, it took a 1/2hr before they came to cleanup.Genuine Hotels.com guest review
"Less than expected, and very noisy"
The room was not very clean, but barely acceptable. What was not acceptable was the thin walls and ceiling - the noise from outside and from people walking in the room above us kept us up most of the night. Since our only real use for the room was for sleeping, it was worse than useless.Genuine Hotels.com guest review
We were not happy with the customer service, our room was not clean, we asked for queen beds got double, also our TV went to a blank red screen while we were watching it.Genuine Hotels.com guest review
"You get what you pay for"
This hotel is in an older area, and the price per night reflects the upkeep of the hotel.Genuine Expedia guest review
"Will not go back"
Unrestful, dirty and stinksGenuine Hotels.com guest review
"It is what it is"
It's a room it has a bed, it's clean better than a motel, obviously it does the job if your on a budget.Genuine Expedia guest review
Room was nice and clean. However, the TV did not work and much worse the shower was stuck on scalding water and could not be adjusted. I had to fill the bathtub 1/2 way and then use the ice bucket to try and cool the water. Told the (manager?) and he seemed unimpressed. I work in the hotel industry and we need customers to tell you when there's a problem. […] Manager seemed not to care. Read moreGenuine Expedia guest review
You could hear everything through the rooms. There was not enough staff. After picking a room for non-smokers the room we received smelled like smoked. Everything smelled horrible.Genuine Expedia guest review
"Close to CSUN"
We checked in at 11:30pm...had reservations for a a room with 2 queen sized bed, nonsmoking room. They said they didn't have any nonsmoking rooms available and when you book with a third party you need to call the hotel and confirm your reservation to make sure they have what you need? Yeah, WTH is what I was thinking! I asked what where my options […] and was told they only had the room I paid for available....Ithe smell in the room was AWFUL, the lamps in between both beds did not have light bulbs in them. Front desk was kind enough to give us a bottle of Fabreeze to spray the room, though. About 20 minutes in this awful room I looked at my daughters on "their" bed and noticed that they seemed to look very large on it and same with my husband and myself....my girls have queen sized beds at home and these bed were definetly not queen beds in this room....my husband and I went to the lobby and questioned what size beds were in the room they gave us...first he said queen....I asked him a few more times and finally he said they were doubles. He told me he did have 1 room with queen bed but it was a smoking room....And that is why it wasn't offered to me? I told him the room that they put us in was a smoking room so what gives? I want what I paid for.... The smoking room with the queen sized beds smelled so much better than the first room that was given to us. Never again will I stay here and not too sure if I will use this website again to book my future hotel reservations. Read moreGenuine Hotels.com guest review
"Way too noisy to sleep"
Had a terrible experience, noise all night from elevator, ice machine being emptied at 4.00 am, people stomping around. I will not be staying here again.Genuine Hotels.com guest review
Very good hotel, I am very satisfied with this hotel.Genuine Hotels.com guest review
"will never return"
very bad experience , will never return .. you would feel like you are in the street. no privacy , so noisy , room is so smallGenuine Expedia guest review
it was sufficient enough to serve its purpose and worth the low low price but if you want something that doesnt have doors slamming and people partying all night then this isnt the place...Genuine Expedia guest review
"Close to Chatsworth station, loud air conditioner"
It was an alright stay. Just what was needed for a cheap one night stay. However, the air conditioners of other rooms were so loud, you could hear them turn on during the night. It also smelled kind of funky, but you get what you pay for.Genuine Hotels.com guest review
"I'll be back"
Overall good experience like the room only thing the art was a bit creepy but overall it was good and the continental breakfast was a good one I'll be backGenuine Expedia guest review
"Friendly staff and comfortable accomodations"
Convenient and comfortable. Reasonable rate.Genuine Hotels.com guest review
"it was okay"
I was down in LA to watch some baseball at Northridge and I seemed to get the best deal here. Overall everything was alright. Usually when I travel I don't like the cleaning staff to come into my room and clean while I'm gone but one day I took my Do Not Disturb sign off my door so they could come in abd clean. When I got back to my room later that […] day I realized nothing was done. The only thing they did was take my dirty towels out of my room and didn't even give me new ones. They didn't remake my bed or give me more toilet paper. I mean all that and more should have been done. Also, I didn't feel very safe staying here by myself. Next time I will definitely pay a little more for a hotel in a much nicer and safer area. Read moreGenuine Hotels.com guest review
This hotel reached all my expectations. I found a good deal on hotels.com and would book again in the future. I stayed for 5 days with my wife and two children.Genuine Hotels.com guest review
"Breakfast was good"
Everything was great but the walls were not sound prove....I could hear everything outside my hotel roomGenuine Expedia guest review
"Not what the pictures show!"
I am not a picky person... The front desk was kind of rude. I ordered a smoking room and none was available which was fine but i should of been informed. The room appeared clean except for when my children pulled out paper from under the bed dated 2005 and the bath tub took 20 min to drain. The Jacuzzi was broke and that was one thing I looked forward […] to after walking all day. The pictures are deceiving and it is not that nice nor as big as the pics look. I got extremely sick the second night and no refund available and had to drive home (4 hours) to hospital. I felt like I wasted my money and will never stay here again. Read moreGenuine Hotels.com guest review
It is OK for the price. The manager (Frank) is very nice but not the young Latino one. We asked him something about breakfast and his attitude was so unfriendly at all. Later we found out that he was sick, even he was sick he should be friendly. Smoking rooms is too close for nonsmoking ones. Cigaret tars were all over the place out side the room. We […] felt save when stay here. Read moreGenuine Expedia guest review
"Not so great"
Stayed here three days, only received maid service once. Had to request additional towels. Broken toilet lid and shower faucet panel. Beds were clean. Overall old and poorly patched but not horribleGenuine Expedia guest review
"Disappointed after reading all of the othe reviews"
We had requested a non-smoking room, but the room we were given wreaked of cigarette smoke. My clothes smelled of smoke just from being in the room. The Metrolink runs adjacent to the parking lot so it wasvery noisy. We would not stay again.Genuine Hotels.com guest review
Booked this hotel for 4 nights stay during our Southern California Trip but had to cancel 3 nights after spending 1 night at this hotel. The outside pictures are failed to justify the actual environment. Lots of drunk folks are talking (loudly), screaming at the back side at Friday late night. There is also a train line which is very close to the hotel. […] As a result there were too much noise throughout the whole night during our stay. We reserved smoke free room but got smoking room which had a very strong smoke odor and it was very hard to breath properly. We talked to the front desk and they said they were full at that night and can only change next day. Bed was clean and comfortable. A broken switch in the bathroom. Parking is free but very very limited. Hotel staffs were very friendly and understood issues we were facing and was able to resolved our problem (by canceling next 3 nights). Read moreGenuine Hotels.com guest review
The service was good I liked the stay the people were very friendly and I enjoyed my stay the rooms could of been a little more updated and the breakfast should of changed in menu as far as serving eggs other than that it was okGenuine Hotels.com guest review
First thing I noticed is that there was a loud train that went by the hotel. Next the hot tub was under construction. outdoor pool was ice cold. The room stunk like cigarettes even though we asked for non smoking. The AC didn't work so it was miserable all night. In the morning the waffle machine was out so there was meager selection of breakfast items […] unless you like toast. All in all it was very disappointing. Read moreGenuine Expedia guest review
"Convenient to my destination"
No problems, my need was for basic, clean lodging in the residential/suburban area near a college. It fulfilled that need well.Genuine Hotels.com guest review
"We enjoyed our stay"
We stayed three nights on our spring break family vacation. We rented two non-smoking rooms for our family. One of the rooms did have the smell of smoke. Other than that, we were pleased with our rooms and our stay.Genuine Hotels.com guest review
"Near CSU Northridge"
The rooms smell of cigarettes. We tried three different rooms. Parking was terrible.Genuine Expedia guest review
"Could Have Been Better"
AC did not work, when turned on, it would make a banging sound for about 10 seconds and shut off. No water pressure what so ever from the shower head. It took 20 minutes for the water to turn hot, before we can take a shower. Sheet's had black stains. Walls were dirty, ironing board was broken. We were out of power for about an hour as someone hit a […] post on the street, mind you this was not the hotels fault, but they should really consider getting a generator perhaps! The noise from the train was not pleasant at all either. Read moreGenuine Expedia guest review
"very close to everything"
it was very clean and the beds were comfortable.Genuine Hotels.com guest review
I had to find a hotel to stay in last minute, so I stopped here to inquire about a room. They told me that it was over $100/night, but if I went online to book it, it would be cheaper. So I stood there for a good 10 minutes doing that on my phone. Finally I booked the room, and realized I had accidentally booked a smoking room. I am quite sensitive […] to smoke, so asked if they could possibly switch me to a non-smoking room. They said I would have to call Expedia to do that. So I called the number on my online reservation (the number they gave was the number to "make changes to current reservations"), and the phone rang IN the hotel. I couldn't help but giggle. The guy then gave me the Expedia 800 number to call. So i called and was holding for a good 15 minutes. The guy asked if I wanted to see the room to see if the smell would bother me. I agreed. We walked down to the room (while I was on hold still), and I walked into the room and it literally looked like some had been sleeping in the bed. All of the lights were on, the bathroom door was wide open and the fan was on. My boyfriend and I joked that there was someone hiding in the closet. LOL The room was pretty dirty. I said I was ok, I would wait on hold. (I should have just walked out---but I had already paid for the room). He ended up letting me switch to a non-smoking room. He was a nice guy and all, but the hotel was pretty ghetto. Our final room was kind of gross, and there is a LOUD train that comes by at at all hours. Read moreGenuine Expedia guest review
"Exactly What I Expected"
Title says all.Genuine Hotels.com guest review
"Good price for a short few days."
Train passes by a few times a night. This can be disturbing if you sleep light.Genuine Expedia guest review
"Two star at best"
Price was high for the quality of the hotel & room. Staff was friendly & helpful.Genuine Hotels.com guest review
"This location has slipped"
We used this location two years ago when visiting family and enjoyed our stay. The hotel is now run down and not maintained. One of the reasons we picked this location is the pool and hot tub. The hot tub was put out of service by the city health department. We also had items taken from our room and when we complained the items were "found on the cleaner's […] cart. We will not be returning to this location. Read moreGenuine Expedia guest review
Nice the The manager was excellentGenuine Hotels.com guest review
Due to our sudden trip for a passing of o long time friend , the stay was excellent and the staff was very friendly and understanding. Will definitely stay there next time we visit CA.Genuine Hotels.com guest review
"Good for being on a budget"
Hotel wasn't bad. When you're on a budget you have to compromise. That being said it was a fair hotel for being close enough to the locations we had to go to for business and being within our budget. They had an alright breakfast spread...mostly all carb loaded food and no protein sources. Hotel service was friendly and accommodating.Genuine Hotels.com guest review
would stay againGenuine Hotels.com guest review
not satisfied, found a roach on my orange juice.Genuine Hotels.com guest review
only had problem with room key and parkingGenuine Hotels.com guest review
"close to business"
Dead bolt would not lock. Too close to rail road tracks, two trains after 6:00pm. Very small breakfast room and not much roomGenuine Hotels.com guest review
I stay at this hotel every time I am in the area. The only issue is that parking is hard to come by on the weekends. Everything else--rooms, service, breakfast--is just fine.Genuine Hotels.com guest review
"Don't expect much and you'll be fine"
Even though the rooms are non-smoking there was a cigarette smell in the room. We reserved online a two bets room, but got a king bet with a portable bed. We were lucky there was another room available.Genuine Expedia guest review
This hotel is in very bad conditions. Room was supposed to be nonsmoking, but it was really stinky. The carpet was also really dirty that i did not wanted to walk even with socks on it. The facilities were overall in a very bad condition. Lights broken, pool dirty, trash cans full... Also there was a train rail a block from it, so really noisy at night. Definitively […] i would not recommend it Read moreGenuine Expedia guest review
Heater did not work, but the front desk was willing to give me two blankets to stay warm.Genuine Hotels.com guest review
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