"In attentive staff and attitude"
Room was fine. Room service was very distressing, food delivered from room service was worse. Attitude from waiter in dinning room because was not interested in doing breakfast buffett, jst a la carte, basically in attentive. Front desk staff was very inattentive, causing a toiletries bag to spill all over the lobby, they could not even take th time […] to zip it up!!?? Based on this would not stay here again. Read moreGenuine Hotels.com guest review
This was our first stay at this Double Tree and it was great. We usually stay at another hotel, on our next visit we will stay at this hotel again.Genuine Hotels.com guest review
My stay was amazing. The perfect valentines day get away for me and the mrs.'s.Genuine Hotels.com guest review
"Overpriced for everything"
Room, parking, drinks, food, everything overpriced.Genuine Hotels.com guest review
"Nice place, but..."
Room was clean and staff very pleasant but parking is terrible and costly! $17.00 per night and quite a walk if your toting your luggage. Never was this mentioned in the hotel stats.Genuine Hotels.com guest review
"Great staff; quiet, comfortable room"
Stayed overnight because I had a meeting in the morning the next day. The staff was great! Very friendly and helpful, the room was very comfortable, clean, and quiet. Location is close to freeway and LAX, but didn't hear the traffic noise. Oh, and of course, the delicious chocolate chip cookies are a plus!!Genuine Hotels.com guest review
All was great. Very clean & comfortableGenuine Hotels.com guest review
"We would recommend"
Great stay. Friendly, helpful staff. Didn't try the food, but the room and hotel was wonderful. ThanksGenuine Hotels.com guest review
Convenient location. Room a bit run down, especially bathroom. Do not accept room by elevator-noise all night.expensive to park.Genuine Hotels.com guest review
"Had a great time!"
Good location, nice service and clean & spacious rooms! Overall a 5/5 experience!Genuine Hotels.com guest review
"Clean and Courteous"
Stayed here for one night and was pleased with the service my daughter and I received. All the staff members we came across always greeted us with a smile and were extremely courteous. The main room was large enough for the two of us and was very clean. The bathroom was a little smaller than other hotels that I've stayed at but it wasn't a big issue. […] The hotel is conveniently located near a large Westfield mall so if you ever need anything, they've got you covered. The gym was a good size, and although we didn't use the pool, it looked clean and had ample seating surrounding it. If we're ever in the area again, we would most likely stay at this hotel again. Of course, the free chocolate chip cookie upon check-in is always a plus. Read moreGenuine Hotels.com guest review
"Comfortable Weekend Stay"
Great place for a weekend stay. Very clean room and very friendly staff. If you're in Culver City, I'd definitely recommend!Genuine Hotels.com guest review
They gave us wonderful cookies at check in! The rooms were clean, the lobby bar fun and the staff friendly.Genuine Hotels.com guest review
"Very comfortable, close to LAX & Shopping"
The hotel is located right next to the freeway and also sepulveda blvd which makes it really easy to get to LAX. The bed was very comfy, the pillows are amazing, the price perfect - only con is the tiny little bathroom.Genuine Hotels.com guest review
"Weekend with the family for events."
The hotel was located in a good area for me so I could access all the areas I wanted to go without much problem. I just don't like the $17.00 parking fee on top of the room fee. I see they have special events there all the time and figured they should pass it on to them. I was staying there the night before I flew back home to Hawaii. I had two rooms, […] one for me and the other for family since we went to the Clippers game that night. Weather was cold so didn't use the pool. Read moreGenuine Hotels.com guest review
Great price for a nice hotel in a convenient location.Genuine Hotels.com guest review
Our stay at the double tree was nice and comfortable. We arrived on New Year's eve for a party and decided to stay at the hotel. The staff was very friendly and those warm cookie they give you upon check in are delicious. We were up graded to a room on the high floor at check in. The room was nice and clean. The only thing I would change about the room […] is the curtains. I personally like the black out curtain that you usually get at most hotels. Read moreGenuine Hotels.com guest review
Good location to access Los Angeles landmarks and attractions.Genuine Hotels.com guest review
Great! Would stay here again!Genuine Hotels.com guest review
"I recommend anyone to stay at the Double Tree"
Whenever I can, I will stay at the Double Tree. Excellent accommodations, excellent service, courteous staff...and of course the special treat for hotel guests: Warm chocolate chip cookies! Couldn't ask for a better deal! With the exception of one desk clerk who rudely stared and asked if I was a hotel guest when I requested a cookie. Other than that, […] I was very satisfied with my stay. I had previously stayed with Double Tree 2 days prior for 2 nights with my daughter and my niece. Each stay we ordered room service and the food was great!. Read moreGenuine Hotels.com guest review
"Just okay for a doubletree. A bit noisy though"
Friendly, courteous service always; Noisy on the freeway side, window curtains are too short, letting in too much light in the morning. Bathroom doors are old, but well-maintained. Beds comfy and fridge are nice.Genuine Hotels.com guest review
We booked the hotel based on location, price & previous reviews. Upon check in found the room rate to be $17.00 more per night due to the parking fee which we did not know about. To me this a tactic to advertise a lower rate but actually charge more. There are other hotels in the area for the same higher price without a parking fee. There are also nice […] lower priced hotels in the area without parking fees. Besides this the hotel was clean, comfortable & near everything we wanted to do. They have installed new refrigerators and could not get mine working. Front desk told me what to do and if I needed someone to come the room they would send someone. I tried but forgot about getting someone as we were only staying two nights. Read moreGenuine Hotels.com guest review
I attended a seminar which was at this hotel. Check in/ out was easy. The chocolate chip cookie was great. The room was really nice.Genuine Hotels.com guest review
My stay was relaxing, in a safe neighborhood, near plenty of shopping, and very clean room (great smelling room). Only negative is paying for parking. I think that is taking advantage of customers just because surrounding hotels (by the airport) charge? I do not understand why they charge!Genuine Hotels.com guest review
"Doubletree shows high quality as expected."
Nice clean quiet room. Everything was organized and convenient. TV didn't work, but no bother, we all had phones and laptops to use. The beds were amazing. And loved the complimentary cookies you get at check-in, that's just awesome! Will definitely try to stay here again if I'm visiting the Westside.Genuine Hotels.com guest review
mother in law always loves this hotel.Genuine Hotels.com guest review
"Pleased in Culver City"
Attentive staff, good location. Had to park across the street one night but that's not a big deal. Attractive setting with its palm tree courtyard.Genuine Hotels.com guest review
"Good Location Reasonable Rates"
Before moving to San Jose, CA we lived about a mile from the Doubletree. This hotel is well located fro anyone visiting or conducting business on the Westside of Los Angeles. It is close to Marina Del Rey, Venice Beach and Santa Monica. This hotel is well maintained and well run. Several women's basketball teams were staying at the hotel because of […] a tournament hosted by nearby Loyola Marymount University so the noise level was higher than it would be otherwise our stay was good. Read moreGenuine Hotels.com guest review
good stay. only suprise is that you need to pay for parking. i find it a little stupid to have to pay for parking.Genuine Hotels.com guest review
The location was convenient for my purpose but our experience staying in our room was the worst I've had in the last ten years. The temp control for the air conditioner wasn't working so we were freezing all night. In addition, it makes a very loud vibrating noise every few minutes and that kept us awake almost all might. The bath tub drainage wasn't […] working well so you have water up to your knee while in the shower. The shower head is broken it was almost detached from the wall. Lastly, the hair dryer was not working but this is minor issue when compared to all the other issues I've mentioned above. Although we enjoy the warm cookie, I don't think I'll ever stay at double tree or any of the hilton hotels again. BTW, the front desks people are cold, distant, and very impolite. I'd specifically mentioned the person who checked us out. He was very unprofessional. I would move that guy in the back so he doesn't have to deal with guests! Read moreGenuine Hotels.com guest review
"Good choice, happy stay"
We only stayed 1 night for an event the evening of check-in. Check-in/out was seamless, room was as expected, clean etc. We requested a king on a higher floor and that is what we got. The bed was good, not lumpy, or sagging in the middle. Quite plush and very good. Lobby was inviting with lounge and restaurant in front. Check-in counter was to the right […] and near the elevators. Parking was easy too. The only thing we had difficulty with was the down comforter on the bed...but we usually have difficulty with these as they are too warm after a while they interrupt our sleep in the middle of the night, waking us up very hot. So it's not this hotel so much as most of them that we stay at that have these very heavy down blankets. Would like to see them put light weight blankets in the room so to have a choice. Down comforter is a bit heavy for southern CA weather. After all, it's the good nights sleep that we are really paying for first. Everything else comes after that. I would stay here again. Superior hotel quality, good $ value, location seemed safe, large clean rooms and friendly staff. Hope this helps you decide to stay here. Read moreGenuine Expedia guest review
"Hotel improved since our last stay"
Rooms are fresher, less fussy bedding, would like to have a lighter blanket option instead of feather quilt. It means that I have to turn the AC up more than I'd like to be comfortable. Glad that wifi is now included. Sorry that pets are no longer welcome---maybe reserving them to one floor instead of an outright ban? Overall, hotel has improved since […] I was here last several years ago. Read moreGenuine Hotels.com guest review
It's was great beds were comfy staff was excellent and the warm cookies were delicious!! My kids enjoyed the heated pool..Genuine Hotels.com guest review
"Nice hotel, somewhat noisy, minor changes needed."
Overall the hotel is very nice and clean. Other guest were noisy late at night which made it difficult to catch a good sleep. Walls are thin, could hear noise from neighboring rooms. Comforters and bath towels were stained.Genuine Expedia guest review
"Friendly staff, comfortable rooms"
The outside of the hotel looks a bit dated. But as soon as you walk inside it feels more like a Hilton run hotel. The staff was very friendly and the rooms were clean and the beds comfortable. There was no fan in the bathroom, so if you took a hot shower the mirror got all fogged up, but we could live with that.Genuine Expedia guest review
"nice hotel, good location, service could be better"
I asked for two wake-up calls. received neither one. Requested towels for pool (was chilly outside) Said they would send them right out. I had to send another guest in for them after waiting over 30 minutes. Server asked if I needed anything else at breakfast. I asked for tobacco sauce that never came.Genuine Expedia guest review
I love how the way they greet me by my last name with a piece of warm cookies. I gave a 5 out of 5 stars because of that, hopefully they can encourage their guest no double parking in the future.Genuine Hotels.com guest review
"Vary clean hotel"
Vary niceGenuine Hotels.com guest review
"comfortable. good access to everything. wifi weak"
room on 6th floor with wifi signal nonexistent...after troubleshooting with ATT (hotels wifi provider) finally moved to lower floor (2nd) with strong signalGenuine Expedia guest review
"Enjoyable stay- clean room."
I just want to take a minute out to say how friendly everyone in the hotel was but want to send an extra shout out to Michelle at the front desk. She is soooo helpful and sweet and patient! Thanks girl- you helped make my trip as fun as it was! She needs a raise and a promotion!Genuine Expedia guest review
Too much noise from nearby highway and adjacent roomGenuine Expedia guest review
"Convenient to airport and major highways"
I was very pleased with my stay last week. The hotel staff and restaurant staff were very nice and accommodating.Genuine Hotels.com guest review
"Great hotel in a convenient location"
This hotel exceeded our expectations. The rooms were very nice and comfortable, the staff were friendly and helpful, and the bar/lobby area was great. The hotel is located in a very convenient location. The only negative was the extremely poor service we had at breakfast. We would definitely stay here again.Genuine Hotels.com guest review
"Good alternative if you Santa Monica is sold out"
We have chosen this hotel mostly because of its location near Santa Monica. We had a good experience but not a great experience. This hotel meets expectations. Personnel is polite but you need to really ask for help when needed. We have already stayed at different hotels of that caliber before visiting DoubleTree, but proactive and friendly and helpful […] approach of the staff was hard to get. In a nutshell, good hotel, good rooms, moderate bad room (poor ventilation), good restaurant. Read moreGenuine Expedia guest review
"Culver City Doubletree"
The staff was extremely friendly, the rooms were exceptionally clean, and the entire stay was very pleasant.Genuine Hotels.com guest review
"Needs to boost tech supports."
Wireless signal was poor. Also room keys kept getting deactivated, requiring multiple trips back to the lobby for replacement/recharge.Genuine Hotels.com guest review
"Nice hotel except noise"
Wall and window can't block highway busy traffic noise.Genuine Expedia guest review
Overall our stay was very good staff was very courteous and took care of our needs. I guess my only criticisms are having to pay for parking and being charged 5.00 for a bottle of water. I understand up charging, making a profit, and the convenience of it but when I can go 2 blocks and get the same bottle of water for 1.50 that price just seems rid […] iculous. Read moreGenuine Hotels.com guest review
"Very convenient location. Excellent amenities."
Only stayed one night but loved the hotel. The amenities were great.Genuine Expedia guest review
Beautiful just beautifulGenuine Hotels.com guest review
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